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Service counter cashier skills for your resume and career

Updated January 8, 2025
3 min read
Service counter cashier example skills
Below we've compiled a list of the most critical service counter cashier skills. We ranked the top skills for service counter cashiers based on the percentage of resumes they appeared on. For example, 32.0% of service counter cashier resumes contained customer service as a skill. Continue reading to find out what skills a service counter cashier needs to be successful in the workplace.

15 service counter cashier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service counter cashiers use customer service:
  • Provide excellent customer service in a fast paced environment while multitasking.
  • Greeted customers and represented the company by displaying excellent customer service.

2. Cleanliness

Here's how service counter cashiers use cleanliness:
  • Followed all company guidelines for cleanliness and food handling.
  • Maintained the restroom's cleanliness and dining rooms cleanliness.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how service counter cashiers use pos:
  • Processed sales and payments using POS system
  • Experience in Micros POS register Learned diligence in a fast paced work environment

4. Front End

Here's how service counter cashiers use front end:
  • Trained new cashiers of the front end operating procedures.
  • Maintain the appearance of front end and zoning.

5. Food Preparation

Here's how service counter cashiers use food preparation:
  • Managed front counter, cashier, front area clean up, and some food preparation.
  • cash drawers and handling daily deposits, and food preparation and safety.

6. Drive-Thru

Here's how service counter cashiers use drive-thru:
  • Cashiered, cleaned lobby and bathrooms, drive-thru service
  • Take customer's orders Fill orders for ice cream Worked Drive-Thru when needed

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7. Customer Orders

Here's how service counter cashiers use customer orders:
  • Keep clean environment Received customer orders Processed payments
  • Process customer orders and ensuring orders were filled correctly and on time.

8. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how service counter cashiers use sales floor:
  • Assisted in keeping the sales floor clean and orderly.
  • Help organize and clean the sales floor.

9. Safety Standards

Here's how service counter cashiers use safety standards:
  • Received Wal-Mart Accident-Free Certificate for maintaining safety standards and was complimented by Customers and Management for providing excellent Customer Service.
  • Assembled and delivered customer orders quickly and efficiently while following all preparation, health and safety standards/guidelines.

10. Food Orders

Here's how service counter cashiers use food orders:
  • Take and make food orders and Cashier or send out deliveries Supervise delivery drivers Handle customer complaints and issues when necessary
  • Take food orders or beverage, submit items, and retain payment, clean and maintain a sanitized family environment

11. Computer System

Here's how service counter cashiers use computer system:
  • Enter customer information/articles into computer system.
  • Trained newly hired servers, cashiers and hostesses Motivated new employees, gave instructions on computer system/cash register operations LEADERSHIP

12. Service Issues

Here's how service counter cashiers use service issues:
  • Resolved service issues in timely manner.
  • Answer telephone inquiries from customers and stores regarding the status of units and other service issues.

13. Counter Service

Here's how service counter cashiers use counter service:
  • Counter Service, running register, making coffee and food
  • Counter service: responsible for being the first person to welcomethe customers and seat them to a table.

14. Groceries

Here's how service counter cashiers use groceries:
  • Waited on customers, bagged groceries, faced aisles and end caps, dusted, cleaned counters, ran lotto machine.
  • Provided customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products

15. Customer Complaints

Here's how service counter cashiers use customer complaints:
  • Count down tills, make bank deposits, supervise cashiers, complete accounting paperwork, and handle customer complaints.
  • Learned to politely and successfully deal with customer complaints or problems in a composed demeanor.
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List of service counter cashier skills to add to your resume

Service counter cashier skills

The most important skills for a service counter cashier resume and required skills for a service counter cashier to have include:

  • Customer Service
  • Cleanliness
  • POS
  • Front End
  • Food Preparation
  • Drive-Thru
  • Customer Orders
  • Sales Floor
  • Safety Standards
  • Food Orders
  • Computer System
  • Service Issues
  • Counter Service
  • Groceries
  • Customer Complaints
  • Cash Drawers
  • Delivery Orders
  • Quality Customer Service
  • Slicers
  • Phone Orders
  • Slot Machines
  • Customer Relations
  • Sales Transactions
  • Ice Cream
  • General Maintenance
  • Clean Environment
  • Bank Deposits
  • Making Sandwiches
  • Cash Registers
  • Credit Card Transactions
  • Front Counter

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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