Service delivery coordinator demographics and statistics in the US
On this page
Service delivery coordinator demographics by:
Service delivery coordinator gender statistics
48.0% of service delivery coordinators are women and 52.0% of service delivery coordinators are men.
- Male, 52.0%
- Female, 48.0%
Service delivery coordinator gender ratio
| Gender | Percentages |
|---|---|
| Male | 52.0% |
| Female | 48.0% |
Service delivery coordinator gender pay gap
Women earn 92¢ for every $1 earned by men
Male income
$76,259
Female income
$69,846
Service delivery coordinator gender ratio over time
This data breaks down the percentage of men and women in service delivery coordinator positions over time. Currently, 48.0% of service delivery coordinators are female.
Service delivery coordinator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 58.70% | 41.30% |
| 2011 | 57.77% | 42.23% |
| 2012 | 59.97% | 40.03% |
| 2013 | 60.14% | 39.86% |
| 2014 | 59.49% | 40.51% |
| 2015 | 59.69% | 40.31% |
| 2016 | 61.27% | 38.73% |
| 2017 | 59.63% | 40.37% |
| 2018 | 57.95% | 42.05% |
| 2019 | 53.03% | 46.97% |
| 2020 | 50.94% | 49.06% |
| 2021 | 52.04% | 47.96% |
Service delivery coordinator related jobs gender ratio
We compared service delivery coordinators with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Service Delivery Coordinator | 52% | 48% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service delivery coordinator demographics by race
The most common ethnicity among service delivery coordinators is White, which makes up 61.5% of all service delivery coordinators. Comparatively, 18.9% of service delivery coordinators are Hispanic or Latino and 8.2% of service delivery coordinators are Black or African American.
- White, 61.5%
- Hispanic or Latino, 18.9%
- Black or African American, 8.2%
- Asian, 5.9%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.7%
Service delivery coordinator race
| Service delivery coordinator race | Percentages |
|---|---|
| White | 61.5% |
| Hispanic or Latino | 18.9% |
| Black or African American | 8.2% |
| Asian | 5.9% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.7% |
Service delivery coordinator race and ethnicity over time
See how service delivery coordinator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service delivery coordinator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 67.45% | 9.36% | 5.11% | 15.84% |
| 2011 | 66.65% | 10.12% | 5.03% | 15.78% |
| 2012 | 65.68% | 10.42% | 5.23% | 16.13% |
| 2013 | 66.32% | 9.90% | 5.49% | 16.00% |
| 2014 | 66.17% | 9.70% | 5.03% | 16.62% |
| 2015 | 65.35% | 9.78% | 5.51% | 16.79% |
| 2016 | 64.46% | 10.04% | 5.63% | 17.24% |
| 2017 | 64.63% | 9.19% | 5.98% | 17.40% |
| 2018 | 65.25% | 8.69% | 6.09% | 17.15% |
| 2019 | 65.78% | 8.02% | 5.58% | 17.93% |
| 2020 | 63.40% | 8.24% | 5.73% | 17.54% |
| 2021 | 61.54% | 8.22% | 5.86% | 18.89% |
Service delivery coordinator wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $76,553 |
| White | $76,214 |
| Black or African American | $74,713 |
| Asian | $77,119 |
| Hispanic or Latino | $76,718 |
Average service delivery coordinator age
See how the average age of service delivery coordinators varies based on ethnicity and gender.
Male
Female
Service delivery coordinator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Service delivery coordinator age breakdown
The average age of service delivery coordinators is 40+ years years old, representing 72% of the service delivery coordinator population.
Service delivery coordinator age breakdown
| Service Delivery Coordinator Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Service delivery coordinator educational attainment
The most common degree for service delivery coordinators is bachelor's degree, with 55% of service delivery coordinators earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 12%.
- Bachelor's, 55%
- Associate, 19%
- High School Diploma, 12%
- Master's, 8%
- Other Degrees, 6%
Service delivery coordinators by degree level
| Service delivery coordinator degree | Percentages |
|---|---|
| Bachelor's | 55% |
| Associate | 19% |
| High School Diploma | 12% |
| Master's | 8% |
| Other Degrees | 6% |
Service delivery coordinator jobs you might like
Service delivery coordinator wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $87,699 |
| High School Diploma or Less | $67,717 |
| Bachelor's Degree | $78,480 |
| Doctorate Degree | $93,301 |
| Some College/ Associate Degree | $69,869 |
Service delivery coordinator employment statistics
Most service delivery coordinators work for a private in the technology industry.
Company size where service delivery coordinators work
Below, you can see the size of companies where service delivery coordinators work.
Service delivery coordinator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 9% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 15% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 27% |
Service delivery coordinator jobs by company type
Employees with the service delivery coordinator job title have their preferences when it comes to working for a company. For instance, most service delivery coordinators prefer to work at private companies over public companies.
Service delivery coordinator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 28% |
| Private | 66% |
| Government | 3% |
Service delivery coordinator jobs by industry
The most common industries for service delivery coordinators are technology, retail and telecommunication.
Service delivery coordinator industry statistics
| Industry | Percentages |
|---|---|
| Technology | 16% |
| Fortune 500 | 12% |
| Retail | 11% |
| Telecommunication | 9% |
| Manufacturing | 6% |
| Professional | 6% |
| Hospitality | 5% |
| Finance | 5% |
| Media | 4% |
| Health Care | 4% |
| Transportation | 3% |
| Education | 3% |
| Energy | 3% |
| Government | 2% |
| Start-up | 2% |
| Internet | 1% |
| Utilities | 1% |
| Construction | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Real Estate | 1% |
Service delivery coordinator turnover and employment statistics
Service delivery coordinator unemployment rate over time
The unemployment rate for service delivery coordinators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service delivery coordinator unemployment rate by year
| Year | Service delivery coordinator unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average service delivery coordinator tenure
The average service delivery coordinator stays at their job for 1-2 years, based on the 1,047 service delivery coordinators resumes in Zippia's database.
Service delivery coordinator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 17% |
| 1-2 years | 30% |
| 3-4 years | 16% |
| 5-7 years | 18% |
| 8-10 years | 6% |
| 11+ years | 13% |
Service delivery coordinator LGBT ratio compared to similar jobs
Review the percent of service delivery coordinators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Public Safety Dispatcher | 6.75% | 25,700 |
| Payment Processor | 6.76% | 33,161 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Service Delivery Coordinator | 8.06% | - |
| Collection Team Lead | 8.49% | 29,386 |
| Postal Clerk | 8.68% | 93,101 |
| Mortgage Loan Specialist | 9.31% | 33,704 |
Similar service delivery coordinator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Public Safety Dispatcher | 6.75% | 25,700 |
| Payment Processor | 6.76% | 33,161 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Collection Team Lead | 8.49% | 29,386 |
| Postal Clerk | 8.68% | 93,101 |
| Mortgage Loan Specialist | 9.31% | 33,704 |
Foreign languages spoken by service delivery coordinators
The most common foreign language among service delivery coordinators is Spanish at 65.5%. The second-most popular foreign language spoken is French at 10.3% and Portuguese is the third-most popular at 3.4%.
- Spanish, 65.5%
- French, 10.3%
- Portuguese, 3.4%
- German, 3.4%
- Cantonese, 3.4%
- Other, 14.0%
Service delivery coordinator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 65.5% |
| French | 10.3% |
| Portuguese | 3.4% |
| German | 3.4% |
| Cantonese | 3.4% |
| Other | 14.0% |
