Coordinator, Service Delivery
Cleveland, OH
Job Details Cleveland Office - Cleveland, OH Full Time High School $18.00 - $23.00 HourlyDescription Are you passionate about delivering outstanding client experiences with precision, empathy, and professionalism?
Join Esquire as a
Coordinator, Service Delivery
-a front-line role where you'll ensure every interaction leaves a lasting, positive impression on clients while supporting the seamless coordination of legal proceedings. This position requires you to be located in the Cleveland, OH area.
Why Choose Esquire?
Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you'll receive comprehensive training, competitive benefits, and the opportunity to grow within a people-first culture. At Esquire, we are focused on
Getting it Right
for our clients, our partners, and our employees. We understand that the client experience begins with us, and we're committed to empowering our teams to continually innovate and earn clients for life.
About the Role
As a Coordinator, Service Delivery, you are the voice, face, and operational engine of the client journey. Whether it's managing scheduling requests, greeting guests, or ensuring technology runs smoothly, you'll play a pivotal role in delivering service excellence and creating clients for life.
Key Responsibilities
Client Experience & Communication
Handle incoming client calls and respond to service tickets with urgency and professionalism
Manage scheduling, confirmations, and client care requests via EsquireConnect and internal systems
Respond to client emails in a timely, proactive manner to exceed expectations
Welcome and support clients in-office, ensuring a polished and professional experience
Operational Support
Coordinate technology setup and provide client/reporter support for Zoom, Webex, eLitigate, Remote Reporter, and other platforms
Monitor and maintain office environment, including refreshments, cleanliness, and tech readiness
Assist with exhibit coordination, including document scanning, copying, and retrieval
Coordinate with building management or maintenance as needed
Team Collaboration & Execution
Partner across teams to resolve client issues and ensure job success
Meet productivity, accuracy, and quality objectives while maintaining attention to detail
Follow all standard operating procedures and contribute to continuous improvement
What You'll Need
Skills: High emotional intelligence, strong verbal and written communication, organization, and multitasking under pressure
Experience: Previous experience in a customer service-focused role; legal or scheduling experience is a plus
Technical: Comfortable using Microsoft Office Suite and open to learning Esquire's internal platforms; experience with NetSuite a plus
Education: High school diploma or GED equivalent
Attributes: Proactive, empathetic, dependable, and detail-oriented with a passion for excellence
What Success Looks Like
High client satisfaction and retention
Strong KPI scores in service delivery accuracy and responsiveness
Smooth execution of deposition logistics and technology
Positive feedback from internal and external stakeholders
Work Environment
This is a dynamic office-based role with regular interaction across teams and with clients. You may also serve as the first point of contact in offices without reception staff-representing Esquire's professionalism and warmth from the moment a client walks in.
💬 Don't meet every single requirement?
We know that a truly inclusive workplace values potential just as much as experience. If you're excited about this role but don't match every qualification, we still encourage you to apply. You may be exactly who we're looking for.
Ready for what's next in your career?
Apply now and be the reason our clients keep coming back.
Equal Opportunity & Accommodations:
Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to ***************************************.
Client Service Coordinator - 000547
Columbus, OH
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
The pay range for this role is
$15.39 - $19.67 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyChildrens Department Coordinator
Ohio
Support Staff/Library Media Assistant
District: Piqua City Schools
Attachment(s):
Children's Department Coordinator.docx
Guidewire Policy Center (Permanent / Full time )
Columbus, OH
Relevant Experience (in Yrs): 8-10 Years Technical/Functional Skills: Guidewire Rating Management Implementation Experience Required: Must have Guidewire Policy Center (preferably Rating and P&C Insurance projects commercial) Onsite-Offshore coordination experience is mandatory
Roles & Responsibilities:
Liaison with client (Architecture, tech leads and business leads) and offshore teams,
act as single point of contact for the project, code and unit test requirements
Generic Managerial Skills:
Excellent Communication Skills - mandatory,
Team management skills are nice to have
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Full Time / Permanent
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to
****************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyBilingual Fulfillment Coordinator
Ohio
Become a part of our caring community and help us put health first The Bilingual Fulfillment Coordinator contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Bilingual Fulfillment Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Bilingual Fulfillment Coordinator Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact
Required Qualifications
Bilingual (English and Spanish)
1-2 years of Microsoft Office technical experience with Word, Outlook, and Excel
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Associate's degree
Demonstrated excellent customer service and communication skills
Microsoft Access proficiency
Familiarity with care and well-being resources
Administrative support experience in a healthcare industry
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. OneHome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyClient Service Coordinator
Reynoldsburg, OH
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
The pay range for this role is
$15.39 - $19.67 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyScheduling Center Coordinator
Columbus, OH
This is a rare opportunity for a customer service-oriented person to join a progressive healthcare practice as a call center scheduling coordinator.
Use your outstanding and natural customer service talent in our beautiful office, you will make our current patients even more impressed with our unbelievable service.
This practice is committed to core values of prevention, caring, education and community involvement. We treat our patients like royalty, it's as simple as that, and we need people who understand how to make that happen.
No experience is necessary. You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + bonus, so you get what you deserve.
If this sounds "like you", please send your resume.
Job Type: Full-time
Front End with PHP------------Need GC and USC
Columbus, OH
USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.
Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.
Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.
USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.
Front End/WordPress/PHP
Duration - 6 months
Location - Columbus, OH
Need GC and USC
**MUST HAVE = WordPress, PHP, JavaScript, HTML, CSS
Soft Skills - This is like a Google-esque environment. Therefore I need a someone with strong and clear communication skills and has an outgoing personality.
Top Three Skills:
Front End - HMTL, CSS, JavaScript
Use web technologies to create web pages for new Webservices application and to "describe" presentation as well as the visual style of the site.
WordPress - Open source tool to create website and Content Management System (CMS)
PHP - Knowledge of back end development using this language
Job Description:
Responsibilities will include translation of the UI/UX designs/wireframes to actual code that will produce visual elements of various projects. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how projects look as well as how they work.
Additional Information
If you are interested please share your resume to preethib@usmsystems(dot)com or can directly call me on ************
Relocation Coordinators
Columbus, OH
Yamato Transport USA., Inc. is a fully owned subsidiary of Yamato Holdings Co., Ltd.,a global logistics and freight forwarding company which is the number one express parcel delivery provider in Japan. Yamato Transport USA, Inc. provides its customers with cross border business opportunities with fully maintained logistics, air freight, marine freight, customs brokerage, customer relocation, and express parcel delivery service.
Yamato Transport USA, Inc. is looking for self-driven and results-oriented individuals. As we grow our business domestically and internationally, we highly value individuals who can be an immediate asset to our company.
We offer Paid Vacation, Paid Sick Leave, 401k, Medical/Dental Health Insurance, Holiday Bonus Program, Employee Perks (sponsored by FOND) and an exciting Referral Bonus Program!
VISIT US AT: *********************
Duties and Responsibilities:
Manage all aspects of customer service and operations, such as:
Provides moving estimates to our customers
Attends the moving jobs at the different customer work sites. Assists in packing, unpacking, loading, etc.
Oversees the delivery and receipt of each customer, ensuring all documents are executed correctly and payment is accounted for
Monitors inventory of supplies and order as needed
Ensures compliance with all DOT regulations and FMCSA guidelines
Minimum Qualifications: Must have a valid Driver's LicenseBe able to lift 55lbs
Must be able to read and write English
Preferred Qualifications: Conversational Japanese language abilities
Experience as a mover
Previous experience of driving box trucks
Other duties may be assigned to meet business needs
Auto-ApplyCenter Coordinator
Columbus, OH
Ensures that the daily operation of the Head Start Center is in compliance with state licensing regulations and federal Head Start Program Performance Standards, and that it provides a safe and appropriate learning environment for the students. Responsible for overall direction, management, and oversight of the Head Start center. Provides leadership and supervision for the Teachers, Teacher Assistants, Teacher Aides, etc. Responsible for teaching in the absence of staff, classroom observations, and ongoing monitoring. Management and supervision of staff, communication with parents, and ensuring program quality and licensing/regulatory standards are met and establishes and maintains a Step Up to Quality (SUTQ) rating.
Essential Functions & Responsibilities
Responsible for overall direction, management, and oversight of the center to ensure staffing requirements are met to operate each classroom and confirms the staff completes protocols related to active supervision. Provide classroom coverage, including serving as a classroom substitute to ensure proper staffing coverage and operations of all classrooms to meet Head Start Performance Standards and state childcare regulations.
Supervise and coach staff to ensure that the program provides quality and developmentally appropriate services to children and families and establish a work climate that nurtures growth, learning, and positive interaction.
Ensure that center staff planning and implementing learning experiences that advance the intellectual and physical development of children: establishing and maintaining a safe, healthy learning environment; support the social and emotional development of children; and encouraging the involvement of the families of the children in a Head Start program.
Directly supervises the center's education staff by observing in the classroom on an ongoing basis to ensure daily schedules, lesson plans, and the ongoing assessment system has been developed and implemented. Provides coaching and feedback, performance evaluations and addresses behavior and performance concerns. Participates in the interviewing, hiring, and training of center employees.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to keep children safe during all activities, including, at a minimum:
Reporting of suspected or known child abuse and neglect to Franklin County Children Services according to agency procedures and the Ohio Revised Code Section 2151.421.
Safe sleep practices, including ensuring that all sleeping arrangements for children under 18 months of age use firm mattresses or cots, as appropriate, and for children under 12 months, soft bedding materials or toys must not be used.
Appropriate indoor and outdoor supervision of children at all times.
Only releasing children to an authorized adult.
Adhere to all standards of conduct described in Head Start Performance Standards §1302.90(c)
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to systematically and routinely implement hygiene practices that ensure:
Appropriate toileting, hand washing, and diapering procedures are followed.
Safe food preparation.
Exposure to blood and body fluids is handled consistent with standards of the Occupational Safety Health Administration.
Documentation of feeding and diaper changes for Early Head Start children.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to follow, and practice procedures for:
Emergencies
Fire prevention and response.
Protection from contagious disease
The handling, storage, administration, and record of administration of medication
Documenting children's attendance upon arrival and departure
Maintaining procedures and systems to ensure children are only released to an authorized adult.
Child specific health care needs and food allergies that include accessible plans of action for emergencies.
Utilize all CDC safeguards and procedures to ensure health and safety standards are met at all times.
Confirms all required certifications (including First Aid, Child Abuse, Communicable Disease and CPR) and professional development hours and trainings are completed within the required time frames and education staff have a current and complete medical, along with a current background check that is connected to the center's license. Maintains and secures all center education files (personnel, licensing, and child).
Provides support to teacher assistants to obtain completion of CDA (Child Development Associate) credential in the required timeframe.
Maintains an inventory of all center equipment, supplies and furnishings based upon checklists and observations. Orders classroom and center supplies, as needed. Completes any required work order requests as required by CDCFC policies. Visual inspections of all learning environments.
Ensures the completion and upload of developmental, speech, vision, hearing, growth, and behavioral screenings for children within mandated timelines. Results of developmental, speech, vision, hearing, and growth are entered in Management Information System (Child Plus). Ensures center teaching staff review the results in writing with parents during the home visits or parent teacher conferences.
Collaborates with the Family Service Worker to plan, organize, attend, and present an educational activity during all parent meetings. Works closely with the Family Service Worker to document and report in-kind hours completed by enrolled families. Acts as the designee for the Family Service Worker, in their absence to ensure daily attendance and attendance notes are entered in the Management Information System (Child Plus) as required by agency policies.
Provide information to the Multi-Disciplinary Team to enable them to conduct IEP/IFSP meetings, Facilitates Child, and Family Review (CFRs) meetings by collaborating with multiple departments and gathering necessary information for each enrolled child.
Effectively communicates with families, staff, children, and the public using a variety of modalities. Responsible for conducting regular staff meetings to ensure relevant information from all departments is cascaded.
Attends workshops and training to assist in the delivery and coordination of agency services as necessary for children and families.
Maintain and respect the confidentiality of families, staff, and program.
Attend and participate in professional development, training, and meetings. Must participate in 20 hours of training per year in understanding children and improving delivery of childcare services.
Uses and follows the policies/procedures of Head Start Performance Standards, and all federal, state, and local regulations. Ensure all federal, local, state, and/or agency documentation is completed accurately.
Perform all other duties assigned by supervisor or manager.
Required Knowledge, Skills, and/or Abilities
Extensive knowledge of early childhood development principles and developmentally appropriate educational practices.
Ability to plan, manage, and implement curriculum.
Ability to handle stress, remain focused, and use sound judgement to make clear decisions.
Ability to develop consistent, stable, and supportive relationships with young children, parents, and staff.
Ability to articulate the referral process to assist families in need of services.
Must possess excellent verbal and written communication skills and must have the ability to read and interpret documents, write reports, present information to staff and parents, and respond to questions in a timely manner.
Proficient with Microsoft Office Suite or related software as required for recordkeeping and documentation
Required Experience
Must possess at least two years experience in a childcare administrative or supervisory capacity with at least five years' ECE teaching experience.
Prior knowledge and experience working for a Head Start program or licensed private sector corporate childcare center are preferred.
Must meet all the Teacher qualifications to provide supervision of children.
Required Education, Certifications, Licenses
Must possess:
An associate, bachelor, or advanced degree in child development or ECE; or
An associate, bachelor, or advanced degree in a related field with coursework equivalent to a major relating to ECE and experience teaching preschool children; or
A bachelor or advanced degree and; Is (or was) admitted into Teach for America Program; Passed a rigorous EC content exam, such as the Praxis II; Participated in a Teach for America summer training institute that includes (or included): Teaching preschool children and is receiving (or received) ongoing professional development and support from Teach for America's professional staff
Must have reliable transportation.
Must submit to a background check, including BCI and FBI Criminal Records, Federal and State Sex Offender registries and the Statewide Automated Child Welfare Information System and be eligible for employment as required by ODJFS.
Work Environment and/or Physical Demands
Individuals will be required to speak, listen, stand, and walk frequently.
May also be required to sit at the children's level, use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Physical ability to respond to children quickly in emergencies.
Must have the ability to lift and/or move up to 50 pounds.
Must have flexible schedule to accommodate family needs, which may include some evening or weekend hours.
May be required to travel to other centers to provide coverage based on agency needs
Client Services Coordinator
Strongsville, OH
Job Description
Client Services Coordinator
Schedule: Full-time, Monday - Friday, 8:00 AM - 5:00 PM, with 1-2 evening workshops per month
Compensation: Starting at $19 per hour, could be higher depending on experience
Benefits: 12 days PTO (earned 1 day per month), paid major holidays (Christmas, Thanksgiving, New Year's Day, Labor Day, Memorial Day, Independence Day)
About Us
We are an estate planning and elder law firm committed to providing compassionate, client-centered services to senior citizens, individuals with special needs, and families navigating life-changing events. We take pride in guiding our clients with professionalism, integrity, and care while ensuring their experience with us is positive and meaningful.
Our team lives by our core values:
Compassion - Treating every client with kindness, patience, and respect.
Integrity - Acting with honesty and accountability in every interaction.
Professionalism - Maintaining excellence in service, communication, and conduct.
Service - Putting client needs first and ensuring their experience exceeds expectations.
Client-First - Ensuring that every decision and action supports the best interest of our clients.
Position Overview
We are seeking a Client Services Coordinator (CSC) who will be the first point of contact for clients and prospective clients. The CSC will lead, guide, and coordinate all client-related efforts while adhering to firm processes and ensuring specific, measurable results. The ideal candidate is dependable, detail-oriented, skilled at multitasking, and thrives in a client-focused environment.
This position requires strong PC skills, attention to detail, and coordination abilities, along with the ability to serve clients in a professional and compassionate manner.
Key Responsibilities
Greet clients and visitors in a warm, professional, and welcoming manner
Answer incoming phone calls and handle appropriately, including next steps
Make outgoing calls to clients and prospective clients
Schedule appointments and manage the firm's calendars
Enter and maintain accurate data in practice management software
Process and record payments received
Maintain timely and professional communication with clients via phone, email, and written correspondence
Prepare client files, documents, and correspondence
Notarize and witness documents as needed
Assist with gathering client forms and supporting documents
Order and manage office supplies
Create and present statistical reports using practice management software
Coordinate client matters with attorneys and staff to ensure seamless service
Provide support to other team members with daily tasks and projects
Run occasional office errands, such as to the post office or courthouse
Assist with planning and attending firm workshops and events (1-2 evenings per month)
Qualifications and Skills
Dependability and a strong commitment to reliability
Ability to multitask and manage competing priorities
Strong attention to detail and organizational skills
High comfort level with handling a busy phone system and making outgoing calls
Strong PC skills, including Microsoft Office Suite and virtual meeting platforms
Ability to quickly learn and adapt to practice management software
Prior experience as a receptionist, administrative assistant, or in a professional office setting
Experience in estate planning or elder law preferred, but not required
Excellent communication skills-professional, clear, and compassionate
Strong focus on client satisfaction while adhering to firm processes and standards
Team-oriented attitude with a positive approach to problem-solving
Ability to work independently while meeting deadlines and expectations
Join a firm where your work truly matters-to clients, colleagues, and the community.
Confidentiality is assured for all employment inquiries.
National Accounts Program Coordinator
Cincinnati, OH
Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
The National Accounts Program Coordinator is responsible for the management of account relationships and the timely execution of all customer requests/inquiries to ensure total customer satisfaction. This position will function as the ‘single point of contact and liaison responsible for coordinating between Customers, Corporate, Site Locations, Service Providers, Accounting and Senior Management.
Responsibilities of Position:
Prepare and submit quarterly reporting on client performance accurately and timely. (Major issues, profit/loss, improvement recommendations). Responsible for profit and loss of each customer.
Compile quality assessment results for each customer to be presented every six months. Develop action plans for low customer QA scores.
Assist Customer Service Representatives (CSR's) in troubleshooting areas of concern. This includes follow-up and assisting in the resolution of current issues.
Work as the liaison between all levels of Client personnel, Third Party Haulers and Internal Management Team.
Increase profits/cash flows by reducing billing errors by ensuring invoices are accurate before due dates.
Monitor and manage the accounts receivable aging status to ensure collections per company terms, and reduction of accounts receivable aging to thirty days or less.
Promote “New Customer' sales through personal/professional contacts and oversee/coordinate all new business implementation, review customer contracts to ensure consistent pricing methods and contract compliance.
Maintain pending work/proposal file for regular follow-up.
Manage and maintain customer account records, including service contract documents, project estimates, and correspondence.
Ensure personal accessibility to both Internal and External Customers and Employees.
Interaction with Management to set policies and procedures for National Account Customers
Provide outstanding customer relations and satisfaction with internal and external customers, responsible for all aspects of client support.
Contribute to the sustained growth of the team and the company by promoting the abilities of company to expand services and coverage areas with Third Party Service Providers.
Assist with special projects and assist others in the department as needed.
Perform all tasks in a safe manner in compliance with all local, state, and federal regulations and company policies.
Other duties as assigned.
Skills & Abilities Needed for Position:
Knowledge and understanding of Profit and Loss operations/applications and sales and marketing operations/applications.
Possess excellent communication and presentation skills, including negotiation expertise.
Prior management or supervision experience.
Excellent verbal and written communication skills.
Must be self-motivated and able to work independently, in a team, or lead a team to meet or exceed goals.
Must be organized with good time management skills.
Possess proven analytical/problem solving solutions for the customer and the company.
Ability to manage multiple priorities within a fast-paced environment.
Must possess valid driver's license and proof of insurability with a good Driving record, able to meet Rumpke driving qualifications.
Ability to maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with customers, co-workers, and management.
Physical Requirements in a Regular workday:
Occasionally lifting/carrying/pushing/pulling a max of 10lbs.
Continuously sitting/standing/walking in office environment.
Additional Working Conditions/Aspects:
Ability to work flexible hours; expected to work nights and weekends as needed.
Legally eligible to work in the United States.
Valid driver's license (if applicable).
Must successfully complete pre-employment testing.
Must be able to read and speak the English language.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Order Fulfillment Coordinator
Perry, OH
COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.
Role Overview and Responsibilities
Summary: Responsible for preparing and dispatching shipping documentation, scheduling and coordinating the pick-up of shipments.
Essential Duties and Responsibilities include the following: Other duties may be assigned.
* Ensure proper documentation for the shipment of products to our customers
* Coordinate transactions from Quality to Pack to Shipping
* Manage stock movements in ERP system to ensure shipment of products is timely and correct
* Operate computer systems to ensure traceability of products for shipment
* Coordinate with pack and shipping teams to ensure sales orders are processed correctly
* Correctly identify and comply with customer documentation requirements
* Validate printed picking sheets to ensure customer requirements are met
* Effectively navigate various customer and shipping portals to meet customer needs
* Create documentation packages for customer products such as certificates of conformance, serial sheets or other documents required per shipments
* Maintain records of shipments and documentation packages on network drives
* Assist in prioritizing and staging of product to meet shipping commitments
* Dispatch and Invoice orders for shipping
* Act as a resource to ensure all pack and ship documentation is correct prior to shipment
* Assist with inventory adjustments in ERP system as required
* Generate various labels for pack slip requirements
* Locate and follow manufacturing instructions for assigned jobs
* Pack assemblies in accordance with manufacturing instructions
* Utilize problem-solving skills for resolution of inventory-to-actual
Qualifications, Skills and Attributes
Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Team Member must be able to maintain confidentiality and have good judgment. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and required physical activities. A pleasant professional image is expected at all times. Team member will be expected to exhibit high ethical standards and promote the same within the company.
Training requirements: Team members will be required to attend various training classes to ensure adequate knowledge of company specific information, customer, regulatory, and other requirements as determined by job process, Standard operating procedures or other elements as required.
Physical Demands: The physical demands are representative of those that must be met by Team Member to successfully perform of the essential functions of this job.
Medium: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Constantly finger, grasp, hear, do repetitive motions 90-100% of the time; frequently reach, 60-90% of the time; Occasionally stoop, stand, push, pull, lift, talk 30-60%
Visual Acuity: The Team member is required to have close visual acuity to perform activities for operation of machines, including visual inspection, using measurement devices; and/or assembly of parts at distances close to the eyes. Ability or increased ability to see color, or perceive color differences, under normal lighting conditions.
Work Environment: The Team member is subject to inside environmental conditions: Protection from weather conditions but not room temperature changes, there is sufficient noise to cause the worker to increase volume in order to be heard above ambient noise level. The Team Member is constantly exposed to high heat and chemicals and is required to safety glasses (90-100%).
The Team Member is required to work overtime on a frequent basis.
Solving Technology Challenges for a Sustainable World
We want the very best people in our TT family across the globe - so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you! Please get in touch if you'd like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we'd love to hear from you.
#WeAreTT #BeMeAtTT
TT Electronics does not accept any unsolicited resumes from third parties. Any resumes submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.
Auto-ApplyTeam Coordinator
Ironton, OH
FOR INTERNAL EMPLOYEES ONLY -
The Team Coordinator assists supervisor in the operation of an area of a department so that the Coach may increase focus on the people in the area and not be as involved in daily specific work flow issues. The Team Coordinator is primarily responsible for ensuring continuous production flow by relieving bottlenecks in the area, filling in positions as needed, identifying part/resource shortages and finding solutions and/or notifying Coach that solutions are needed, facilitating implementation of Lean Manufacturing processes, and requesting non-personnel related assistance of other departments by completing work orders and requesting engineering and SFA assistance. May be required to do other reasonable manufacturing duties as assigned.
Reduces production bottle necks on manufacturing product line.
Address and correct workflow issues.
Learns all positions and fills in as needed.
Identifies part and resources shortages and provides solutions.
Communicates above situations to Supervisors, Engineers and Managers as appropriate.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
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Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Auto-ApplyHome Coordinator - manager
Kenwood, OH
Found your career helping people with developmental disabilities? Ready to advance? OVRS has a Group Home Manager job open. Our live recruiter is watching for your resume. We want to help you shine. Title of Position: Home Coordinator - Home Coordinator (management position) manage one single group home Starting at $42, 300/yr - salaried, exempt position Addt'l compensation for 4 year degree or STNA State of Ohio Longevity Add on Full time based on a 40hr week. Starting base schedule 11a-7p Mon - Fri, schedule adjusted per needs of home. Basic Function of Position: In accordance with the principles of normalization, the employee will contribute to a supportive homelike environment; meeting the physical, social and psychological needs of the residents. The employee will provide experiences which allow the resident to develop to his/her fullest potential in areas of self direction, independent living, self care, self sufficiency, language learning and mobility utilizing the Individualized Plan [IP] structure. This position is to directly manage, supervise, train and provide for the residents, staff and facilities of the site they are responsible for. Job Standards: Minimum of High School Diploma or equivalency. College experience and/or degree helpful. Valid driver license and ability to pass OVRS auto insurability requirements. ( 4pts or less) Ability to pass employment standards as defined by the Ohio Revised Code Management and supervision experience preferred. Must pass required Delegated Nursing Training. Must be physically able to and capable of assisting with the physical needs of residents, including but not limited to - - lifting a minimum of 50lbs. - driving during day and night conditions - frequently climbing stairs - participation is resident recreational programs - and other physical assistance as needed Job Requirements: • Ability to monitor and provide for the safety and health needs of the residents. • Knowledge of and sensitivity to individuals with disabilities, including, but not limited to developmental and physical disabilities. • Commitment to the concept of individuals supported by OVRS being fully functioning human beings. • Ability to promote independence through physical and social integration into the community. • Ability to participate and give feedback in a team process to develop I.P. goals for residents. • Ability to carry out I.P. plans and assist residents to achieve those goals. • Ability to develop and organize a prepared schedule and supervised routine. • Ability to hire, supervise, train and evaluate staff. • Ability to build a team and participate as an active team member to meet the needs of the residents with regard to staff input and need. • Ability to give direction and delegate responsibilities. • Ability to advocate for each resident supported and represent the agency [OVRS] in a professional manner. • Ability to complete written documents in a clear and timely fashion and maintain house records that are organized and up to date. • Attend staff meetings and training as required by the needs of the residents supported by OVRS. • Ability to monitor and assess the condition of property and equipment and report safety issues to the appropriate person as needed to ensure overall operation of site(s) responsible for. • Ability to follow and implement policies and procedures of OVRS. This listing of job requirements is not intended to be all inclusive. The Home Coordinator will perform other related duties as assigned by immediate supervisor and/or as required by the program needs of the residents supported. Line of Authority: Will report to/be accountable to the Program Coordinator The following staff will report/be accountable to the Home Coordinator: - Direct Care Support Staff Process for Changing : Changes in this may be made at any time. Revisions will only be made after discussed and approved by the Executive Director. Ohio Valley Residential Services, Inc. [OVRS] reserves the right to change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. Employees of OVRS are employed at will.
Secondary Department Coordinator - Special Education
Ohio
Athletics/Activities/Department Coordinator (Internal Applicants Only)
Date Available:
25-26 SY
Closing Date:
08/13/2025
Description:
Team Coordinator
Marion, OH
Job Description
LOVE TO TALK SPORTS?
Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana.
We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to day routine.
We are currently seeking Team Coordinator candidates. This position will be responsible for the merchandising of specific departments and lead the store in sales for that area.
Benefits Include*:
Merchandise discount
Flexible scheduling
*Additional benefits available for Full-time associates
Responsibilities
Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative functions within the store.
Qualifications
Must have previous retail supervisory experience. Field & Stream, Apparel, Footwear, Exercise, or General Athletics product knowledge required. Merchandising skills preferred. Desire and demonstrated ability to provide excellent customer service is essential.
Client Service Coordinator
Reynoldsburg, OH
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Assistant Center Coordinator
Columbus, OH
In partnership with, or in the absence of the Center Coordinator, ensures that the daily operation of the Head Start Center complies with state licensing regulations and federal Head Start Program Performance Standards. Provides a safe and appropriate learning environment for the students. Assists with the overall direction, management, and oversight of the Head Start center. Provides additional leadership and supervision for the Teachers, and Teacher Assistants. Responsible for teaching in the absence of staff. In partnership with the Center Coordinator, provides classroom observations, and ongoing monitoring. In partnership with the Center Coordinator, ensures program quality and licensing/regulatory standards are met and establishes and maintains a Step Up to Quality (SUTQ) rating.
Essential Functions & Responsibilities
In partnership with Center Coordinator, is responsible for overall direction, management, and oversight of the center to ensure staffing requirements are met to operate each classroom and confirms the staff completes protocols related to active supervision. Provide classroom coverage, including serving as a classroom substitute to ensure proper staffing coverage and operations of all classrooms to meet Head Start Performance Standards and state childcare regulations.
Supervise and coach staff to ensure that the program provides quality and developmentally appropriate services to children and families and establish a work climate that nurtures growth, learning, and positive interaction.
Ensure that center staff planning and implementing learning experiences that advance the intellectual and physical development of children: establishing and maintaining a safe, healthy learning environment; support the social and emotional development of children; and encouraging the involvement of the families of the children in a Head Start program.
In partnership with the Center Coordinator, supervises the center's education staff by observing in the classroom on an ongoing basis to ensure daily schedules, lesson plans, and the ongoing assessment system has been developed and implemented. Provides coaching and feedback, performance evaluations and addresses behavior and performance concerns. Participates in the interviewing, hiring, and training of center employees.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to keep children safe during all activities, including, at a minimum:
Reporting of suspected or known child abuse and neglect to Franklin County Children Services according to agency procedures and the Ohio Revised Code Section 2151.421.
Safe sleep practices, including ensuring that all sleeping arrangements for children under 18 months of age use firm mattresses or cots, as appropriate, and for children under 12 months, soft bedding materials or toys must not be used.
Appropriate indoor and outdoor supervision of children at all times.
Only releasing children to an authorized adult
Adhere to all standards of conduct described in Head Start Performance Standards §1302.90(c)
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to systematically and routinely implement hygiene practices that ensure:
Appropriate toileting, hand washing, and diapering procedures are followed.
Safe food preparation
Exposure to blood and body fluids is handled consistent with standards of the Occupational Safety Health Administration.
Documentation of feeding and diaper changes for Early Head Start children and potty training / pull-up changes of Head Start children.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to follow, and practice procedures for:
Emergencies
Fire prevention and response.
Protection from contagious disease
The handling, storage, administration, and record of administration of medication
Documenting children's attendance upon arrival and departure
Maintaining procedures and systems to ensure children are only released to an authorized adult.
Child specific health care needs and food allergies that include accessible plans of action for emergencies.
In partnership with the Center Coordinator, confirms all required certifications (including First Aid, Child Abuse, Communicable Disease and CPR) and professional development hours and trainings are completed within the required time frames and education staff have a current and complete medical, along with a current background check that is connected to the center's license. Maintains and secures all center education files (personnel, licensing, and child).
Provides support to teacher assistants to obtain completion of CDA (Child Development Associate) credential in the required timeframe.
In partnership with the Center Coordinator, ensures an inventory of all center equipment, supplies and furnishings based upon checklists and observations. Orders classroom and center supplies, as needed. Completes any required work order requests as required by CDCFC policies. Visual inspections of all learning environments.
In partnership with the Center Coordinator, ensures the completion and upload of developmental, speech, vision, hearing, growth, and behavioral screenings for children within mandated timelines. Results of developmental, speech, vision, hearing, and growth are entered in Management Information System (Child Plus). Ensures center teaching staff review the results in writing with parents during the home visits or parent teacher conferences.
Collaborates with the Center Coordinator and Family Service Worker to plan, organize, attend, and present an educational activity during all parent meetings. Works closely with the Family Service Worker to document and report in-kind hours completed by enrolled families. Acts as the designee for the Family Service Worker, in their absence to ensure daily attendance and attendance notes are entered in the Management Information System (Child Plus) as required by agency policies.
In collaboration with the Center Coordinator, provides information to the Multi-Disciplinary Team to enable them to conduct, IEP/IFSP meetings, Facilitates Child, and Family Review (CFRs) meetings by collaborating with multiple departments and gathering necessary information for each enrolled child.
Effectively communicates with families, staff, children, and the public using a variety of modalities Collaborates with the Center Coordinator to conduct regular staff meetings to ensure relevant information from all departments is cascaded.
Attends workshops and training to assist in the delivery and coordination of agency services as necessary for children and families.
Maintain and respect the confidentiality of families, staff, and program.
Attend and participate in professional development, training, and meetings. Must participate in 20 hours of training per year in understanding children and improving delivery of childcare services.
Uses and follows the policies/procedures of Head Start Performance Standards, and all federal, state, and local regulations. Ensure all federal, local, state, and/or agency documentation is completed accurately.
Perform all other duties assigned by supervisor or manager
Required Knowledge, Skills, and/or Abilities
Extensive knowledge of early childhood development principles and developmentally appropriate educational practices.
Ability to plan, manage, and implement curriculum.
Ability to handle stress, remain focused, and use sound judgement to make clear decisions.
Ability to develop consistent, stable, and supportive relationships with young children, parents, and staff.
Ability to articulate the referral process to assist families in need of services.
Must possess excellent verbal and written communication skills and must have the ability to read and interpret documents, write reports, present information to staff and parents, and respond to questions in a timely manner.
Proficient with Microsoft Office Suite or related software as required for recordkeeping and documentation
Required Experience
Must possess at least two years' experience in a childcare administrative or supervisory capacity with at least five years' ECE teaching experience.
Prior knowledge and experience working for a Head Start program or licensed private sector corporate childcare center are preferred.
Must meet all the Teacher qualifications to provide supervision of children.
Required Education, Certifications, Licenses
Must possess:
An associate, bachelor, or advanced degree in child development or ECE; or
An associate, bachelor, or advanced degree in a related field with coursework equivalent to a major relating to ECE and experience teaching preschool children; or
A bachelor or advanced degree and; Is (or was) admitted into Teach for America Program; Passed a rigorous EC content exam, such as the Praxis II; Participated in a Teach for America summer training institute that includes (or included): Teaching preschool children and is receiving (or received) ongoing professional development and support from Teach for America's professional staff
Must have reliable transportation.
Must submit to a background check, including BCI and FBI Criminal Records, Federal and State Sex Offender registries and the Statewide Automated Child Welfare Information System and be eligible for employment as required by ODJFS.
Work Environment and/or Physical Demands
Individuals will be required to speak, listen, stand, and walk frequently.
May also be required to sit at the children's level, use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Physical ability to respond to children quickly in emergencies.
Must have the ability to lift and/or move up to 50 pounds.
Must have flexible schedule to accommodate family needs, which may include some evening or weekend hours.
May be required to travel to other centers to provide coverage based on agency needs
Client Service Coordinator - 000538
Ohio
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
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