Information Technology Infrastructure Manager
Cincinnati, OH
CBTS is in search of an IT / Infrastructure manager who will be responsible for planning, organizing, & managing IT infrastructure to ensure secure, stable operations. Oversees network, server, & data communications, while contributing to hands-on projects.
Duties include:
Managing daily operations, assigning tasks, monitoring budgets & timelines, and aligning IT processes with organizational strategy.
Staying current on technology trends & advises stakeholders on effective solutions.
Design & maintain network architecture, hardware, and software; ensures system performance, security, & DR readiness.
Handles procurement, budgeting, & documentation.
Leads and mentors staff, conducts hiring, interviews, performance reviews, & manages training programs.
Requires
Bachelor's degree & equivalent experience;
5+ years technical & managerial experience;
Strong ITIL-based support background;
Expertise in -VMware vSphere (3+ yrs), Windows Server (5+ yrs), VMware Horizon (2+ yrs), & SAN (3+ yrs).
Must demonstrate leadership, problem-solving, prioritization, & communication skills.
Customer-focused, able to present ideas clearly
Preferred:
MS Exchange & F5 Big-IP experience.
IT Service Desk Manager
Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
Reporting to the VP Infrastructure & Operations, the IT Service Desk Manager will be accountable for the management of the Service Desk operations, including day-to-day running of the team, key metrics/targets and providing fantastic service to our 17,000 colleagues. As a member of the Infrastructure & Operations Management team, must be able to effectively communicate with senior members of the Business community as well as the IT organization.
What you will do
Defining, creating, and delivering IT Service Desk standards, that align with the Global Service Desk standards and processes.
Direct management of the market Service Desk.
Driving the development and continuous improvement cycle.
Delivering analytics insights and reporting around Service Desk performance and opportunities for Improvement, Automation and Knowledge Base articles to enable self-service.
Participate in Service Design & Transition exercises as a result of Project implementations.
Address and resolve escalations.
Represent the region by providing input and partnering with the Belron Service Management team.
Major Incident Management support, as needed.
Education Qualifications
Bachelor's Degree Degree in Computer Science or relevant field or relevant experience Required
Experience Qualifications
4-6 years Relevant experiece Required
Experience in an IT Service Desk Management role, directly involved in the day to day running of Service Desks
Experience of ServiceNow ITSM tooling
Comfortable interacting with Technology Leadership team
Excellent working knowledge of the different ITIL processes
Adept problem solver with the ability to focus on the overall goal
Demonstrable experience of collaborative working with teams locally and globally
Demonstrable experience of writing reports, preparing slides (using PowerPoint) and giving formal presentations
Excellent English language written and spoken
Skills and Abilities
IT Service Desk leadership
IT Service Management and Service Improvement
Service ITSM and ITAM understanding
Communication skills - both written and verbal covering a wide range of stakeholder groups from management level to operational level
Strong self-motivation, ability to work independently when required Bias for action
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-HL1
Auto-ApplyIncident Manager/ Problem Management
Hamilton, OH
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Incident Manager/ Problem Management (5+ Yr Exp)
Location: Hamilton, OH
Qualifications
THE JOB
Responsible for leading project teams and large individual projects, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the review, validation and implementation of customer-requested configurations and design changes. Acts in compliance with industry and Company technical requirements, standards, policies, and procedure. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in multiple managed services solutions and vendor equipment. Acts as a key contributor in a complex and crucial environment.
THE WORK YOU'LL DO
Serves as an intermediary between the Design/Product Teams and the Service Assurance Engineering Team to validate and approve designs
Works with implementation teams to onboard new customer solutions
Demonstrates advanced knowledge and in-depth understanding of product life cycle. High aptitude for product design and network architecture
Interfaces with customers to implement issue resolution and routine maintenance updates and configuration optimization
Interfaces with equipment vendors to resolve and document equipment fixes, firmware upgrades, etc.
Interfaces with off-net providers to resolve transport, outage and CPE-caused issues
Serves as special point of contact/SME for Enterprise Tech Support during new product enhancements and tools enhancements. Able to identify root cause trends and further analyze deep tech data and drive to resolution
Identifies knowledge, training and documentation gaps for lower tiers of support and works with training, technical writers and implementation teams to close gaps
Manages large technical projects to completion. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Refines group process, delegates tasks, represents team on project calls
Works service impacting escalations from Engineers 1, 2, 3 and other internal departments
Makes configurations changes as necessary /applicable
Creates, reviews and maintains documentation for individual customer solutions. Able to communicate at all levels of the organization clearly and effectively
Develops and delivers technical training
Able to function independently. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
KNOWLEDGE AND ABILITIES
Highest level escalation point for Managed Services customer issues.
Serves as Subject Matter Expert for all products and customer implementations.
Proactively reviews customer solutions to identify and resolve potential issues.
Proactively makes design improvement recommendations. Provides a great customer experience.
EDUCATION AND TRAINING
Qualifications: Bachelor's Degree or Equivalent
Certifications: CCNP, CCDP, JNCIP (preferred)
Additional Information
If anyone might be interest, please share your resume at
***************************
or you can directly contact me at
************
Easy ApplyTechnical Service Manager - Fiber Bonding
Akron, OH
The Consumer Materials business has a key goal to grow its North American business. The emphasis is industry sectors for non-wovens, textiles space. Product categories such as diapers, wipes, face masks are part of the portfolio.
As a key participant in this strategy, we are seeking a highly motivated, passionate and inquisitive individual to help drive this growth. The successful candidate for this role will provide technical support for customers in North America, recommending optimal products and supporting introductions at customers facilities. They will drive growth through leading and participating in new product development projects as required to deliver new innovative solutions to our customers. They will assist with regulatory requests, solve customer complaints and introduce new products into the market. They will also support Synthomer plants producing products for the consumer materials business as required. The successful candidate for this role will have the opportunity to have a visible impact in terms of realizing the growth strategy for the business and will have exposure to senior management as a result. They will be a key part of a dynamic business keen to expand its North American presence.
Job Responsibilities
Ensure a proactive approach to SHE related issues and compliance with Group SHE principles and the Golden Rules in line with the Group's core values
Participate and execute new product development projects, liaising with internal technical teams
Serve as technical and applications expert, providing greater understanding of the Fibre-bonding products via in depth training, within the company and to Distributors
Develop guidelines and formulations for target segments and applications and give customers appropriate guidance for the use of our product range
Collaborate with R&D and engineering teams to ensure product performance and reliability as well as driving new product development
Provide direct technical support to customers and handle customer enquiries for the Fibre-bonding product line covering aspects such as product specification, design issues and complaints in region
Maintain contact with existing and prospective customers, either independently or together with the sales team, using all communication channels. Support the current business, understand customer needs, identity and progress opportunities to expand the use of the entire product range
Ensure with cooperation of Quality, Sales, Application Laboratories and Operations that customer complaints are handled effectively and to the satisfaction of the customer and ensure effective communication of the outcome
Stay current on industry developments and advancements in technology related to the Fibre-bonding
Develop and implement testing protocols and procedures for Fibre-bonding products
Analyse test results and provide recommendations for product improvements or modifications
Work with sales and marketing teams to develop product literature and technical data sheets
Requirements
Bachelor's Degree in Chemistry. Prefer Master's degree, PhD or comparable experience in the field.
Minimum 5 years' experience in Technical service, Sales or R&D. Prefer background with fibre-bonding applications
Strong understanding of the US fibre-bonding market
Excellent communication skills internally and with customers
Strong in building good customer relations
Exhibit a high level of initiative and self-motivation
Broad interests and willingness to take on relatively undefined challenges
Strong project management skills
Excellent oral and written communication skills
Ability to work in a team setting and with members from different technical background
Ability to work collaboratively with colleagues globally
Basic knowledge of polymer chemistry, such as polymer synthesis, functionalization, and characterization as well as reactive compounding are desired
Software programs: MS Office, SAP
Additional language skills (Spanish and/or German) is a plus
Up to 50% travel required
Auto-ApplyAcademy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Academy Fire is seeking a Vendor Relations Manager!
Academy Fire, a leading Fire and Life Safety company, is seeking a talented and experienced Vendor Relations Manager to join our dynamic team. The Vendor Relations Manager will play a crucial role in establishing and maintaining strong relationships with our affiliates and vendors to ensure the timely and efficient delivery of services essential to our operations. This position requires a strategic thinker with excellent communication skills and a proven track record in vendor management.
**What you will do:**
+ Vendor Selection and Onboarding
+ Contract Negotiation and Management
+ Relationship Building
+ Cost Management
+ Communication and Collaboration
+ Other responsibilities and tasks, as assigned.
**Qualifications and Requirement:**
+ Bachelor's degree in business, supply chain management, or a related field desired.
+ Proven experience in vendor management, procurement, or a related role.
+ Strong negotiation and contract management skills.
+ Excellent communication and interpersonal skills.
+ Analytical mindset with the ability to assess and mitigate risks.
+ Familiarity with Fire and Life Safety industry standards and regulations is a plus.
**Travel:**
This position may require approximately 33% travel.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
**Job Details**
**Pay Type** **Salary**
Organizational Change Manager Level 1
Blue Ash, OH
Support the overall vision of the Technology & Digital (KTD) team by developing, updating, and communicating standards, policies, and procedures needed to effectively achieve strong business results. This position will utilize modern best practices from OCM, training and technical writing to create a clear and concise user experience enabling faster adoption, greater utilization, and higher proficiency of our contracts and vendor management processes and system.
Refine, lead and execute OCM plans
Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.
Document online training materials
Strong interpersonal communication skills, both verbal and written.
Proven problem solving and organizational skills.
Demonstrated ability in team motivation and delegation.
Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization.
Key Responsibilities
Facilitate discovery with stakeholders and build an approach with targeted communications for internal and external users
Leverage technology to drive change and introduce resources through an internal web space on the Confluence platform and through in person training delivery in a hybrid work environment
Conceptualize visuals and build user experiences that drive action and produce measurable comprehension
Present solutions to multiple stakeholders for review and feedback
Ensure final products are developed within specifications for desired channels, and technical writing is accurate
Measure progress/behaviors and apply pivot approach if necessary
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Implement the Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition
Develop and deliver actionable and targeted change management plans including: a communication plan and training plan
Coordinate, conduct, and measure training deployment and competencies
Develop training and supporting user materials through an internal portal (Confluence)
Execute delivery of OCM training to the organization and to external partners through formal and informal hybrid learning events
Execute Change Management while supporting Change Management practices
Note to Vendors
Remote/hybrid/fully in office: Remote/Hybrid
Top 3 Skills: Change Management Frameworks (ex: Prosci), Project Management, Stakeholder Engagement
Soft Skills needed: Leadership, Problem-Solving, Adaptability
Interview process - virtual interviews to start asap
Prescreening - 5 video interview questions and a game
Technical Services Project Manager
Cincinnati, OH
Clean Harbors in Cincinnati, OH is seeking a Technical Services Project Manager responsible for assisting in growing the revenues and profitability in defined business lines. Scope out, inventory, profile, secure approvals, draft and review safety plans, assess labor and equipment resources for opportunities that need more complex management and technical customer interaction. Manage the team responsible for executing a project to assure it's completed safely, on budget and exceeds the customer's expectations.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Pay range $75-90k+ per year, with incentive plan
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Excellent interpersonal, communication, verbal, and written skills
Strong computer skills with a solid proficiency in Microsoft based applications
Ability to handle multiple tasks simultaneously
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Bachelor's degree
Leadership and supervisory knowledge
RCRA/OSHA knowledge
Clean Harbors Technical Services
Waste Disposal - Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities
Recycling Services - Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment
Chemical Packing - Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases
Household Hazardous Waste (HHW) Services - HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Prepare quotes or bids assure all costs are recognized and the quoted dollars meet required margins.
Prepare profiles both internal and external (third party) to manage the materials found in the scope of work.
Secure appropriate approvals.
Meets with customers to participate in job walks to understand the scope of work and any issues that may impact costs and execution.
Works with the Coordinators to schedule the work and assure availability of manpower and equipment resources.
Lead the team that executes the involved work and assure executed efficiently and safely.
Follow up on jobs with operational team and customer to assure work completed satisfactorily, issues resolved, invoiced, and monies collected.
Perform other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.
Safely observe all corporate operating guidelines and procedures.
Observe all company environmental health and safety operating guidelines.
Performs other duties as assigned.
Auto-ApplyWhere Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community!
ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich.
What we offer:
* Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage.
* Life insurance coverage for all full-time employees.
* Guaranteed 11 paid holidays every year.
* A 19% employer contribution to your OPERS pension plan.
* Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan.
* See more information on our competitive benefits programs at: **************************************
What you'll do:
* Plans and coordinates on-going management of major electronic data sources.
* Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights.
* Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques.
* Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams.
* Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff.
* Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders.
* Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively.
* Leads the integration of data sources in databases to drive reporting and dashboards.
* Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources.
* Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources.
* Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures.
* Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups.
* Participates in internal and external committees and coalitions as assigned.
* Maintain regular and predictable attendance.
* Must be willing to undertake some travel.
* Other duties as assigned.
What we're looking for:
Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required.
Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency.
Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred).
Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools.
Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations.
Ability to adapt to a changing environment.
Ability to operate effectively both independently and as a member of a team.
Strong analytical and problem-solving skills with strong attention to detail.
Ability to transform technical documentation into a story.
Strong communication skills to share insights with multiple stakeholders.
Proven analytical capability and data-driven decision-making.
Ability to think ahead, plan long-term decisions, and anticipate outcomes.
Marketing Data Manager
Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The Marketing Data Manager is a key strategic staff member working to directly impact the application rate, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division. The marketing data manager ensures the strategic, accurate and timely delivery of all marketing messages to prospective students and applicants, parents of prospective students and applicants, high school guidance counselors, community based organizations and alumni across multiple channels including direct mail, e-mail, text messages and social media platforms on behalf of the units of the Enrollment Management Division (Office of Undergraduate Admission, Office of University Financial Aid (undergraduate), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment). This position independently manages project management software, calendars, and communication strategies to execute and ensure projects meet key deadlines. The marketing data manager creates multiple complex queries to identify intended message recipients (audiences) using various data in an enrollment management content management system. The marketing data manager plays a significant role on the Enrollment Management Marketing team managing email, direct mail delivery and quality control while researching, writing and designing content, and serving as a key advisor to the Director of Recruitment and Strategic Initiatives. This position is 40% remote.
ESSENTIAL FUNCTIONS
* Manage quality control and deployment of all email, direct mail and social media based marketing messages that align with the goals established by Enrollment Management leadership. This requires high-level knowledge and understanding of enrollment management and project management technologies/software as well as data, and admissions processes. Responsible for complex queries using various data points and sources available in Slate, the Enrollment Management CRM, in order to identify recipients of specific targeted messages based on the specific message, and in order to achieve intended goals of the specific message. This function requires a clear and distinct understanding of the intended audience and desired outcome of each communication, communication series, and overall communication strategy. The ability to understand and draw from complex databases/ datasets, which include multiple constituencies, to target specific populations is critical. Research, create, and execute queries to ensure the timely and accurate delivery of millions of email messages, direct mail pieces, and text messages delivered annually by the Division of Enrollment Management. Plan, create, and execute queries across highly complex data sets related to Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and professional), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment to ensure the timely and accurate delivery of all direct mail campaigns initiated from the Office of Undergraduate Admission. Responsible for daily review of email campaigns and queries. Regularly evaluate and advise division leadership on opportunities for improved effectiveness of email campaigns based on variables selected, as well as progress toward goals. Monitor the success of campaigns and make recommendations to the Director of Strategic Marketing and Recruitment based on research findings. Provide division leadership with analysis of email deliverability and communication effectiveness including but not limited to open rates, click-through rates, funnel statistics and platform/device metrics as well as make recommendations to improve marketing performance and audience interactions. This requires a level of independent work. Judgement is essential to successfully analyzing data, message content and complex queries. (50%)
* Develop and manage a monthly content calendar for Office of Undergraduate Admissions social media channels which include Facebook, Instagram and Twitter. Independently develop and pitch content ideas to the director. Research stories and contact students and campus members for content. Develop content and review submitted content. Post and monitor content daily or multiple times a day on Twitter, Instagram and Facebook depending on content availability and enrollment management goals. Independently determine content to retweet/repost content daily to enhance interactions and engagement on admission accounts. Review and manage content for accessibility standards and compliance. Work collaboratively with University Marketing and Communications to coordinate content and develop ideas that reach the various audiences impacted by Undergraduate Admission goals. Manage relationships with campus community to encourage university partnership in social media takeovers and engagement with admission content. Review and monitor account performance daily with the goal of building followers and enhancing content performance for the goals of recruitment and retention. Monitor and respond to appropriate engagement on the accounts. Monitor social media trends. (10%)
* Plan, develop and deploy online registration forms and provide data management for Scholarship Programs, Campus Open Houses, Off-Campus Information Sessions and Special Programs. Plan communication sequences to optimize attendance at events and to maximize applications for scholarship programs, off-campus recruitment events and on-campus events. Monitor registrations of on and off-campus events and scholarship programs and modify existing communication campaigns as needed to achieve strategic goals. (10%)
* Research and write compelling content (including copy and headlines) as well as select and edit photography for web content for the Office of Undergraduate Admission and in collaboration with the Office of Orientation and New Student Transitions and Office of University Financial Aid. Independently develop and pitch story ideas to leadership. Liaison with the Office of Orientation and New Student Transitions for weekly meetings, newsletter content, targeted communication, and queries. (6%)
* Work with university-approved vendors to quote and order merchandise and recruitment materials for the division, in alignment with procurement office policies. (6%)
* Play an essential role in the planning and execution of integrated, large-scale, long-term recruitment/marketing campaigns, including making recommendations to the Director of Strategic Marketing based on recruitment goals and past performance of the intended audience. (6%)
* Design, edit and layout basic recruitment materials including letters, invitations, postcards, flyers. Develop ad-hoc reports from Enrollment Management Customer Relationship Management software for Director of Strategic Marketing and Communications. Develop ad-hoc data imports/exports from Enrollment Management Customer Relationship Management software. Research and write compelling content (including copy, subjects and headlines) as well as select and edit photography for HTML email communications delivered by the division of enrollment management (including but not limited to: First-Year Newsletter, Parent Newsletter, recruitment email, event promotions), including ensuring cross-platform compatibility and deliverability as well as compliance with CAN-SPAM regulations. Independently develop and pitch story ideas to leadership. Assist in the management of social media accounts that support the application, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division, including but not limited to writing status updates, selecting and posting photos/links and responding to questions from other users as well as students and parents. Seek out new, interesting, media content relating to Case Western Reserve University enrollment and higher education. This role is essential in drafting and delivering web, and social media content on behalf of the Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and profession), Enrollment Operations, Strategic Marketing and Communications, Orientation and New Student Transitions and the Vice President for Enrollment. Proofread/edit/layout official correspondence from the Division of Enrollment Management to ensure accuracy before release. (10%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (2%)
CONTACTS
Department: Collaborative office environment; works as part of a four-member team. Regular contact with all Enrollment Management staff including directors and the vice president to exchange information and verify scope or complexities of data.
University: Regular contact with campus staff, internal communication managers, University Marketing and Communications social media managers, Student Affairs, and Academic Support, including faculty to exchange information and gather content for communications via email, newsletters and social media.
External: Frequent contact with prospective students and their parents/guardians; guidance counselors; university alumni; media inquiries; product vendors; freelance writers, editors, photographers, graphic designers to exchange information.
Students: Regular contact with student office workers; interns; tour guides and student ambassadors to exchange information.
SUPERVISORY RESPONSIBILITY
May be responsible for directing the work of seasonal work-study student employees.
QUALIFICATIONS
Experience: 5 years of work experience in professional communications required. Experience with content management systems and project management software required. Experience using Slate to create, schedule and send emails strongly preferred.
Education: Bachelor's degree required; Concentration in marketing, journalism, English, business preferred.
REQUIRED SKILLS
* Experience with content management systems and project management software required - Slate experience strongly preferred
* Ability to understand and manage complex datasets related to admission and financial aid.
* Ability to write queries involving multiple variables using complex Boolean logic
* Proven ability to manage deadlines and complex content calendars required
* Proven ability to manage a high volume content calendar of communications including email, text messages, direct mail, social media and other media
* Attention to various details is required
* Excellent written and oral communication skills required; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly.
* Understanding of undergraduate admission audiences, processes, policies, and procedures as well as enrollment management goals is required
* Ability to work in close quarters with colleagues in a fast-paced, goal driven environment.
* Proficiency on both Windows and MacOS operating systems required
* Experience with Microsoft Office (esp. Excel and Access) and Adobe Creative Suite required
* Experience with HTML, CSS, Javascript and Liquid Markup strongly preferred
* Experience with social media platforms (Facebook, Instagram, Twitter), content development calendars and management tools (Hootsuite), performance management strongly preferred.
* Experience working as part of a team required
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face-to-face while also possessing an ability to work independently and use judgement when completing projects and analyzing complex queries
* Ability to work under pressure and meet deadlines. Individual must be mature, professional, and possess meticulous attention to detail.
* Support for training staff in Slate.
WORKING CONDITIONS
Office setting, with meetings and activities in buildings throughout the campus. Occasional conference travel may require airline, hotel and rental car reservations. Ability to work outside regular business hours to maintain deadlines, oversee social media engagements and to respond to fast-changing competitive environment is possible. This position is 40% remote.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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Manager, Data & Electronic Giving
Cleveland, OH
Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies.
Duties and Responsibilities:
Essential Job Functions/Key Accountabilities:
Electronic Giving
Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality.
Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests.
Create standard and customized pledge sites to the expectation of the company.
Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales.
Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection.
Provide troubleshooting assistance, answer questions, and training.
Conduct regular audits of pledge sites and assist with external audits as needed.
Review and make recommendations about software modifications and enhancements to improve processes.
Data Management
Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database.
Provide reports and analysis of data upon request of department or organizational leadership.
Use of multiple reporting tools
Review procedures and make recommendations on improving efficiency.
Training and Support
Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features.
Other Duties
Other responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Required Education and Experience:
Minimum bachelor's degree or equivalent combination of education and experience in a related field.
5 years of computer accounting, finance, and reporting.
Preferred Education and Experience:
Master's degree preferred
Specialized Knowledge, Skills & Abilities (KSA)
Relationship building skills
Strong interpersonal communication
Customer service abilities
Excellent computer skills
Analytical thinking
Report writing
Complex research and problem-solving
Excel Spreadsheets
Proactive, flexible and team player
Ability to juggle competing priorities
Self-motivated
Attention to detail and accuracy
Skilled with general accounting techniques and procedures
Account receivable
Reconciliations and auditing skills
Strong computer skills to include Microsoft Office Suite, CRM, and donor databases
Work Environment/Physical Demands (if any):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Working conditions are normal for an office environment which includes but not limited to the following:
Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear
Employees may need to occasionally lift up to 25 lbs
The noise level in the work environment is usually minimal
UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.
Auto-ApplyService Manager (Columbus)
Columbus, OH
Join one of the fastest growing businesses in Utah! Greenix has been recognized as one of “Utah's Fast 50” businesses for 3 years running and named “Utah's Emerging 8” businesses to watch. By sticking to our core values, Trusted - Sustainable - Different, we have redefined the service industry. If our core values are part of your life, we would be excited to add you to our team.
We believe our leaders should always lead from the front. In many cases, this is accomplished by the leader doing the tough things first to show that they can be done. It's one thing to tell people what to do. It is entirely different when the leader shows or demonstrates what needs to be accomplished. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business. A Service Manager will complete any routes from call-offs, perform office duties on Monday and Friday, and perform full-day visits with team members out in the field. Other responsibilities include:
Responsible for ensuring the team is working effectively, operating proficiently, and maintaining World Class Service
Oversees Service Pros with operations including the management of training, compliance, human resource activities, and sales
Maintain company vehicles and equipment in clean and proper operating condition.
Drive a company vehicle to customers' locations.
Safely apply pesticides according to company policy, label instructions, and any applicable law.
Document services performed according to company policy and any applicable law.
Call customers with updates
Respond quickly to customer and/or office requests.
Ability to work in extreme temperatures, tight spaces, elevated heights
Ability to work with stinging and/or biting pests
Ability to read and write notes clearly (Performed through our App and Online)
Ability to successfully complete state pesticide applicator licensing process
Qualifications and Requirements:
High School Diploma or GED
Current and Valid Drivers License
Must be 21 years of age
1+ yrs Management Experience
Able to lift up to 45 lbs
Additional Notes
Multiple Work locations
Greenix is an equal opportunity employer: Minorities, Women, Veterans, Disabilities
Greenix is an E-Verify employer. All applicants applying for U.S job openings must be authorized to work in the United States
Auto-ApplyField Service Manager Branch
Grove City, OH
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Responsibilities:
* Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
* Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
* Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
* Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
Qualifications:
* High school diploma and prior experience as a Field Service Technician
* Prior experience as a Dispatcher and/or Supervisor preferred
* Strong technical/repair knowledge
* Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
* Valid driver's license, good driving record, and the ability to safely operate lift trucks
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Columbus
Job Segment: Branch Manager, Maintenance, Service Manager, Warehouse, Field Service, Management, Manufacturing, Customer Service
Field Services Manager
Columbus, OH
Staley Technologies partners with businesses nationwide to provide innovative technology solutions and services, delivering scalable field service support with a focus on quality, safety, and customer satisfaction. Staley Technologies is seeking a highly organized and motivated Field Service Manager to oversee the coordination and execution of field service operations. This role involves managing and scheduling a team of Field Service Data Technicians, subcontractors, and 1099 contractors through a nationwide technician platform. The ideal candidate will possess strong logistical, communication, and organizational skills, with the ability to balance field service operations, fleet management, and warehouse logistics.
Key Responsibilities:
· Coordinate and schedule field service activities across multiple projects nationwide.
· Ensure customer service and quality are at the highest level.
· Manage daily assignments and productivity of Field Service Technicians, Electricians, subcontractors, and 1099 contractors using a technician management platform.
· Monitor and optimize technician routes and schedules to ensure timely and cost-effective service delivery.
· Recording keeping of time, expenses & documentation for all direct reports.
· Forecast & plan staffing of nationwide projects and deployment.
· Oversee fleet operations, including vehicle assignment, maintenance, and compliance tracking.
· Support warehouse operations, including inventory control, asset tracking, staging of equipment, and coordination of inbound/outbound logistics.
· Ensure all technicians are compliant with safety protocols, company policies, and customer requirements.
· Collaborate with internal departments to ensure alignment between field operations and project goals.
· Oversee and support the professional growth, performance, and development of direct reports through regular monitoring, coaching, and feedback.
· Other duties as assigned.
Requirements Qualifications:
· Proven experience in field service coordination, technician management, or a similar role.
· Strong knowledge of workforce management platforms and scheduling tools.
· Experience working with subcontractors and 1099 employees.
· Familiarity with fleet operations and warehouse logistics is strongly preferred.
· Excellent communication, organizational, and problem-solving skills.
· Ability to multitask in a fast-paced environment and adapt to shifting priorities.
· Proficiency in Microsoft Office Suite and other relevant software.
· High school diploma or equivalent required; technical or logistics-related certifications are a plus.
Preferred Qualifications:
· Knowledge of structured cabling is a plus.
· Knowledge of network equipment is a plus.
· Knowledge of electrical systems is a plus.
· Experience working in a multi-site or nationwide service environment.
· Ability to travel occasionally, if required.
Additional Information:Safety-Sensitive Role:
This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others.
Equal Employment Opportunity:
Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
Salary Description $60,000 - $75,000 range
Manager, Data & Electronic Giving
Cleveland, OH
Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies.
Duties and Responsibilities:
Essential Job Functions/Key Accountabilities:
Electronic Giving
Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality.
Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests.
Create standard and customized pledge sites to the expectation of the company.
Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales.
Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection.
Provide troubleshooting assistance, answer questions, and training.
Conduct regular audits of pledge sites and assist with external audits as needed.
Review and make recommendations about software modifications and enhancements to improve processes.
Data Management
Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database.
Provide reports and analysis of data upon request of department or organizational leadership.
Use of multiple reporting tools
Review procedures and make recommendations on improving efficiency.
Training and Support
Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features.
Other Duties
Other responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Required Education and Experience:
Minimum bachelor's degree or equivalent combination of education and experience in a related field.
5 years of computer accounting, finance, and reporting.
Preferred Education and Experience:
Master's degree preferred
Specialized Knowledge, Skills & Abilities (KSA)
Relationship building skills
Strong interpersonal communication
Customer service abilities
Excellent computer skills
Analytical thinking
Report writing
Complex research and problem-solving
Excel Spreadsheets
Proactive, flexible and team player
Ability to juggle competing priorities
Self-motivated
Attention to detail and accuracy
Skilled with general accounting techniques and procedures
Account receivable
Reconciliations and auditing skills
Strong computer skills to include Microsoft Office Suite, CRM, and donor databases
Work Environment/Physical Demands (if any):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Working conditions are normal for an office environment which includes but not limited to the following:
Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear
Employees may need to occasionally lift up to 25 lbs
The noise level in the work environment is usually minimal
UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.
Auto-ApplyPsychiatric Services Manager
Wooster, OH
Job Description
The Psychiatric Services Manager oversees psychiatric referrals from all departments, including, but not limited to verifications of benefits (Medicaid and/or private insurance companies), interdepartmental communication, and ongoing oversight of benefits for psychiatric care recipients.
REWARDS:
Health Insurance
Dental
Vision
Paid time off & paid holidays
Life Insurance (including optional coverage for dependents)
401(k) with employer match
REQUIREMENTS:
Age 21+ required by State of Ohio
High school diploma or GED required by State of Ohio
Previous experience with kids preferred, but not required
Must be able to be at work on CCHO's Wooster campus on time for each shift.
Valid Ohio driver's license, with driving record that is insurable on agency policy; ability to legally and safely drive a vehicle
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Statement of Faith/Standard of Moral Conduct. Further, each employee is responsible for dealing with others with a Christlike attitude while helping them experience their worth in Christ and demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness.
Job-specific essential functions include the following:
- TEAM FIRST: Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment, maintaining appropriate working relationships and promoting collaboration.
- Collaborates with all departments to oversee psychiatric referrals.
- Completes initial and ongoing insurance benefit verifications (primary and secondary coverages) for psychiatric services. Communicates with insurance companies, as needed, to clarify coverage.
- Communicates with clients and/or office staff about benefits coverage, as needed.
- Contacts scheduled clients for psychiatric updates, updating progress notes prior to appointments.
- Coordinates referral process and scheduling for initial psychiatric appointments.
- Schedules follow-up appointments for outpatient psychiatric clients.
- Facilitates outpatient appointments, as needed.
- Manages inventory of all over-the-counter (OTC) medications for Residential.
- Assists CRC medical team with administrative tasks, such as putting medication in CRC med-carts.
- Transfers notes from Valant to Carelogic to ensure communication between psych provider and CCHO clinicians.
- Reviews psych provider schedule and assigns billing codes which involves communication and collaboration with psych providers and CCHO Behavioral Health Billing Manager.
- Assists in the development and implementation of psych procedures that guide psych office operations, provider communication, delivery of services, and assist the client in how to receive services.
- Maintains SCM certification and assists in CRC crisis situations.
- Maintains CPR trainer certification and facilitates training classes for CRC, as assigned.
- Provides direct care services for CRC, as needed.
- Provides psych CPST services when appliable for outpatient psych clients and provides behavioral health services for CRC clients, as needed.
- Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES: None.
REQUIRED SKILLS & ABILITIES:
- Ability to work independently and with a variety of personalities. Excellent interpersonal skills, including conflict resolution, required. Must be able to communicate well with colleagues, verbally and in writing to ensure safety and efficiency.
- Excellent organizational skills and attention to detail.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.
- Ability to use medical terms as related to youth mental health and psychiatric care.
- Ability to read lab reports, prescriptions, and doctor's orders. - Ability to understand, monitor and communicate units of measure for prescription medications.
- Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to problem solve with clients and advocate for them with their doctor.
- Competency with Microsoft Office Suite and the internet, as well as CCHO clinical documentation software (electronic health record). Ability to learn to use other software/programs, as needed.
- Ability to function well in a fast-paced environment, as well as cope and tolerate high levels of stress.
EDUCATION, EXPERIENCE, CERTIFICATIONS/LICENSES:
- High School Diploma/GED required.
- Experience with behavioral health and/or insurance companies, preferred.
- Experience in residential treatment preferred.
- Valid Ohio Driver's License & driving record insurable on agency policy, required.
PHYSICAL REQUIREMENTS:
- Frequently required to walk, sit, talk, and hear, including a requirement to stand or walk for extended periods of time, sometimes through uneven terrain.
- Often required to use hands/fingers, handle or feel; reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.
- Prolonged sitting at a desk or workstation and working on a computer.
- Ability to use a telephone, hear and be heard, and speak clearly with clients, providers, and the general public. Must be able to use a cell phone.
- Regularly able to lift/move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Must be able to drive a vehicle legally and safely in the state of Ohio.
- Must maintain compliance/certification with CCHO's requirements for using physical restraints (SCM: Safe Crisis Management), including sufficient strength and completion of extensive training. Physical ability to respond to crisis, including, but not limited to running and performing physical restraints.
CONTINUOUS QUALITY IMPROVEMENT (CQI):
All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence.
Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE.
This position is contingent upon the satisfactory completion of all of the following: background checks (fingerprints required), drug test, reference checks, Department of Justice National sex offender search, Ohio (and other states of residence) Alleged Perpetrator Search, as well as other checks as required by our licensing agency.
Candidates for most jobs must be 21 or older to apply. References, background checks, and drug screenings will be completed on all potential candidates. Direct care positions will require a pre-employment physical, as required by our licensing agency. Must be able to commute reliably for all on-site positions. Some roles require a valid Ohio driver's license and an insurable driving record. EOE.
Transformer Services Manager
Massillon, OH
Why IES Infrastructure?
IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you're overlooking other significant factors - work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long-term)
Vacation and holidays
401k
Company Culture
Commitment to Excellence
- Consistently exceeds expectations.
Honesty and Integrity
- Strive to do what is right and do what we say we will do.
Safety
- Create a safe working environment in all operating locations.
Respect
-Honor the rights of all involved.
Communication
- Communicate clearly and directly with all involved.
Employee Satisfaction
- Create employee opportunities for growth and development.
Innovation and Creativity
- Apply creative ingenuity to make us better, faster, and first.
Resiliency
- No obstacle will stop us from accomplishing our goals.
Teamwork
- Above all else, work together as one team and one group of professionals.
All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
Responsibilities
Responsible for managing, coordinating, prioritizing and growing all aspects of transformer operations. This would also include large project supervision, installation, start-up, service pricing, and customer satisfaction. Responsible for the overall profit and loss of the operating unit, as well as, recruiting and developing personnel. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Qualifications
Manage all field and in-house (Shop/Service Engineers and Technicians) transformer activity.
Implement the business strategy set by General Manager for the continued growth of the operating unit.
Maintain and educate workforce by conducting performance reviews, disciplines and provide training (i.e.: on-site training, seminars, etc.).
Ensure that employees are performing tasks utilizing all necessary safety procedures and equipment.
Identify areas of change and makes recommendations to improve operations.
Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
Oversee and process all timesheets, travel and other expenses of field personnel.
Provide technical support to customers and shop/field personnel, as necessary.
Serve as a mentor to all shop/field personnel in regards to general activities or specialized skill sets, as well as assisting in resolution of work problems related to project specifications.
Manage/coordinate Department activities as required.
Responsible for the preparation of quotations and/or special projects, as required. Ensure that the quotations are completed in a timely manner.
Responsible for processing completed projects through billing in a timely manner and providing monthly revenue and margin forecasts.
Responsible for recruiting, developing their skills and retaining qualified personnel for all shop/field priorities.
Responsible for ensuring there is a succession plan in place for departmental needs.
Travel to customer locations as needed to increase relationships and grow into new segments.
Perform periodic safety audits of field projects to ensure Magnetech Industrial Services safety policies are adhered to.
Initiate and monitor material and process nonconformance, where necessary, to ensure that nonconforming items are not used until resolved and that personnel learn from the problem to alleviate future occurrences.
Investigate accidents or close calls for determination on safe work practices.
Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and/or service providers, etc.
Lead by example. Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
Provide support for any special projects as assigned by the General Manager. The special projects may or may not become part of your primary responsibilities.
Measures of Success:
Department efficiencies; i.e. low rework and warranty costs, manpower utilization, control of expenses, etc.
Positive progression towards the company vision.
Continual growth in revenue.
On-time completion of project(s) and service reports at/or under budget costs.
Projects meet or exceed customer expectations.
Qualifications:
Candidate must possess a high school diploma.
An in-depth knowledge of transformer repair and field service experience.
This position requires an individual experienced in field service, transformer repair and project management.
Additionally, computer skills in Excel and Word and have excellent customer interface experience.
The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Demonstrated manager/team skills are also critical, as some development and ongoing projects involve teams of individuals from different backgrounds within the organization.
This is not a contract between the company and any person. The job description merely states the company's current job requirements for this position and is subject to change from time to time with or without notice.
Career Services Manager
Cincinnati, OH
Job Details CINCINNATI, OH Full Time 4 Year Degree $56270.00 - $64164.00 Salary/year Description
This role will build a strong, engaged workforce that drives the organization's mission and success. The Career Services Manager will work closely with career services, workforce coaching team, and external hiring managers to support members with career opportunities and growth.
As the Career Services Manager, you will oversee the delivery of career programs and services designed to help individuals secure meaningful career opportunities. This will include assessing and placing candidates into appropriate job roles with our employer partners throughout the tristate area. You will play a critical role in ensuring that Cincinnati Works attracts and retains top talent by effectively matching candidates with positions that align with their skills, qualifications, and career goals. You will collaborate with members helping them navigate the job search process and connecting them with employers.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Develop strategies to engage and retain members in job search:
Implement creative and effective methods and strategies for managing talent pipelines.
Use various tools to screen candidates that best fit the employer's needs.
Collaborate with Director of Career Services to determine workforce needs.
Utilize social media platforms, job boards, and other relevant channels to promote job opportunities.
Represent the organization at career fairs and recruiting events.
Build Partnerships:
Develop and maintain relationships with employers to understand their hiring needs and promote job seeker profiles.
Establish positive relationships with members and hiring partners.
Plan and/or attend career-job fair events to connect with members and promote the organization.
Candidate Screening and Assessment:
Evaluate the skills, experience, and career objectives of job seekers through interviews, assessments, and resume reviews to understand their strengths and preferences.
Identify suitable career opportunities based on candidates' qualifications and career aspirations. Match candidates with available job openings, considering factors such as skills, location, salary, and cultural fit.
Review and assist members with the job application process as needed.
Assist with background checks as needed
Manage Member Recruitment Process:
Work closely with Workforce Coaches to coordinate interview schedules and logistics with candidates.
Provide guidance and support to candidates throughout the recruitment process.
Collaborate with Career Services and Coaching Team to ensure a smooth onboarding experience.
Provide ongoing support to both job seekers and employers throughout the placement process. Follow up with candidates after interviews to gather feedback and address concerns
Promote Diversity and Inclusion:
Actively seek out and engage candidates from diverse backgrounds.
Advocate for inclusive recruitment practices and initiatives within the organization.
Provide training and resources to hiring managers on diversity and unconscious bias in recruitment.
Track and Analyze Metrics:
Maintain accurate records in salesforce database, career fairs, interview outcomes, and hiring metrics.
Analyze recruitment data to identify trends, assess the effectiveness of recruitment strategies, and make recommendations for improvement.
CORE COMPETENCIES:
Relationship Management
The ability to manage interactions to provide service and to support the individual and the organization at large. Establish credibility in all interactions. Demonstrates approachability and openness. Serves as the advocate when appropriate. Operates with a fundamental trust in other human beings.
Cultural Effectiveness
The ability to value and consider the perspectives and backgrounds of all parties. Has a strong set of core values while operating with adaptability to particular conditions, situations and people. Demonstrates non-judgmental respect for others perspectives. Conducts role with an understanding and respect for the differences in rules, customs, laws, regulations and business operations of partner companies.
Communication
Provides clear, concise information to others in verbal, written, electronic and other communication formats. Listens actively and empathetically to the views of others. Seeks further information to clarify ambiguity. Provides thoughtful feedback in appropriate situations. Provides proactive communication. Treats constructive feedback as a developmental opportunity. Helps others consider new perspectives
Facilitating Learning and Results
Integrates and accurately evaluates multiple sources of information to make interpretations that help the Member gain awareness and thereby achieve agreed-upon results. Ability to create with the Member opportunities for ongoing learning and take new actions that will most effectively lead to agreed-upon results. Ability to develop and maintain an effective plan with the Member. Ability to hold attention on what is important for the Member and to leave responsibility with the Member to act.
An “Asker”
Asks open-ended questions, pushes for alternative solutions to problems and encourage thoughtful, reasonable risk-taking of a Member to help direct and guide he/she to reach goals. Communication should be proactive, positive, clear, concise and through flexible formats - verbal, written, electronic. Curious in interactions with Candidates and Members and able to collect information in a conversational, natural way while building a relationship.
Qualifications
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience in recruitment, particularly in attracting and engaging talent.
Familiarity with trends in the job market.
Strong communication and interpersonal skills, with the ability to connect with diverse audiences.
Excellent organizational skills and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge of relevant laws and regulations related to recruitment and career.
Manager - Laboratory Services
Crooksville, OH
Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio!
Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- BS degree
- ASCP certification
- Prior lab experience and knowledge
- Supervisor experience needed
Job Quick Facts
- Oversees phlebotomy and central processing
- Reports to Lab Director
- Has 1 peer manager (Clinical Lab Manager)
- Has 1 Phlebotomy Supervisor/Senior Tech
- Must be willing to work as a Phlebot in times of high census/call-offs
- Experience in a high volume lab almost a ‘must'
- Experience with the corrective action process strongly recommended
- Not a position for the timid of heart or anyone lacking leadership confidence
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751!
REF#LM973
Youth and Camping Services Manager
Youngstown, OH
The Youth and Camping Services Manager is a full time position that will contribute to the vision, mission and values of the Youngstown Area Jewish Federation by supporting and managing all youth programs for the Jewish Community Center of Youngstown.
Key Responsibilities include but are not limited to:
Plan, lead, and schedule engaging activities aligned with Ohio State Learning Standards.
Supervise and support staff; manage schedules, attendance, and classroom ratios.
Serve as the main contact for families, maintaining open and timely communication.
Assist with program calendars, field trips, and staff training.
Oversee student and staff records, ensuring compliance with DCY and Step Up to Quality standards.
Support year-round camp planning and serve on the Camp JCC Leadership Team.
Coordinate supplies, special events, and occasional evening/weekend youth programs.
Benefits include:
Free membership at the JCC/Logan Swim Club
Pension Match (403b)
Generous PTO
Life Insurance
Health Insurance Options
Discounted daycare and summer camp rates at the JCC
Discounted rates on programming
And more!
Requirements
Bachelor's degree preferred. The ideal candidate will have experience working with school age children and teens, enjoy working with children and their families and have a high level of interpersonal communication skills. Ideal candidate has a high level of organization, able to manage multiple projects at once, and experience with GoogleSuite and Microsoft Office. Candidates must pass an FBI/BCI background check and drug screen.
Fleet Service Manager
Twinsburg, OH
Job Description
We are seeking a highly skilled and motivated Fleet Service Manager to lead and oversee our fleet maintenance operations. This individual will be responsible for managing all aspects of fleet service, including maintenance, repair, and the efficient operation of diesel and Compressed Natural Gas (CNG) vehicles. The ideal candidate should have a strong technical background, excellent leadership skills, and a commitment to safety and environmental standards.
Key Responsibilities:
- Manage and oversee the daily operations of maintenance facilities, ensuring that all diesel and CNG vehicles are maintained to the highest standards of safety and efficiency.
- Develop and implement maintenance schedules, policies, and procedures to maximize vehicle uptime and extend the lifespan of fleet assets.
- Lead, mentor, and support a team of technicians, fostering a collaborative and high-performance work environment.
- Monitor and analyze fleet performance data to identify opportunities for improvement and cost-saving measures.
- Ensure compliance with all relevant regulations, including DOT and OSHA safety standards.
- Collaborate with other departments to coordinate vehicle usage and optimize fleet operations.
- Oversee the procurement of parts and equipment, managing budgets and supplier relationships effectively.
- Stay up to date with industry trends, emerging technologies, and best practices related to diesel and CNG vehicle maintenance and operations.
Qualifications:
- Bachelor's degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field preferred; equivalent experience will be considered.
- Proven experience in fleet management, with an emphasis on diesel and CNG vehicles.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent problem-solving and decision-making abilities.
- Familiarity with fleet management software and diagnostic tools.
- Strong knowledge of safety regulations and DOT standards related to fleet operations.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- 401k plan with company matching.
- Opportunities for professional development and career advancement.
- Paid Vacation.
If you have a passion for fleet management and a proven ability to lead teams in delivering exceptional service, we encourage you to apply for the Diesel and CNG Fleet Service Manager position. Join our dynamic team and contribute to our commitment to excellence and sustainability in fleet operations in our new state-of-the-art facility.