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Service delivery manager salary
Average service delivery manager salary
$102,213
Understanding the Role of a Service Delivery Manager
Service Delivery Managers are essential in various sectors, ensuring that services meet customer expectations and quality standards. On average, they earn $102,213 annually, with salaries varying based on location, industry, and experience level.
In states like California and New York, Service Delivery Managers often see higher salaries. For instance, California ranks among the highest-paying states, reflecting its competitive job market. Additionally, industries such as technology and healthcare offer lucrative opportunities for Service Delivery Managers, with companies seeking professionals who can enhance service delivery and client relations.
Salary by Experience
Experience significantly influences salary potential. Entry-level Service Delivery Managers can expect to earn around $70,000, while those with over ten years of experience may command upwards of $120,000 or more annually.
In conclusion, pursuing a career as a Service Delivery Manager offers a rewarding salary and the chance to impact organizational success positively. With the right skills and experience, you can thrive in this dynamic role.
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Where can a Service Delivery Manager earn more?
Service delivery manager salary estimates from across the web
Average service delivery manager salary by state
The highest-paying states for service delivery managers are Connecticut, Massachusetts, and Tennessee. The lowest average service delivery manager salary states are Mississippi, Hawaii, and Oklahoma.
- State view
- County view
Highest paying states for service delivery managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vermont | $110,289 | $53.02 |
| 2 | Connecticut | $114,949 | $55.26 |
| 3 | New Hampshire | $111,134 | $53.43 |
| 4 | Massachusetts | $114,098 | $54.85 |
| 5 | North Carolina | $108,359 | $52.10 |
| 6 | Tennessee | $112,041 | $53.87 |
| 7 | North Dakota | $103,753 | $49.88 |
| 8 | New York | $108,521 | $52.17 |
| 9 | West Virginia | $110,783 | $53.26 |
| 10 | Pennsylvania | $105,101 | $50.53 |
| 11 | Arizona | $105,067 | $50.51 |
| 12 | Michigan | $107,352 | $51.61 |
| 13 | Washington | $105,160 | $50.56 |
| 14 | California | $106,892 | $51.39 |
| 15 | Nevada | $102,865 | $49.45 |
| 16 | Ohio | $103,484 | $49.75 |
| 17 | Delaware | $105,512 | $50.73 |
| 18 | Idaho | $106,929 | $51.41 |
| 19 | Virginia | $103,142 | $49.59 |
| 20 | New Jersey | $103,643 | $49.83 |
| 21 | District of Columbia | $103,640 | $49.83 |
| 22 | Texas | $101,617 | $48.85 |
| 23 | Rhode Island | $97,165 | $46.71 |
| 24 | Nebraska | $103,765 | $49.89 |
| 25 | Louisiana | $103,742 | $49.88 |
| 26 | Georgia | $101,637 | $48.86 |
| 27 | Utah | $96,300 | $46.30 |
| 28 | Illinois | $98,439 | $47.33 |
| 29 | Oregon | $98,986 | $47.59 |
| 30 | Maryland | $102,079 | $49.08 |
| 31 | Indiana | $97,368 | $46.81 |
| 32 | Florida | $99,637 | $47.90 |
| 33 | Missouri | $100,480 | $48.31 |
| 34 | Wisconsin | $94,841 | $45.60 |
| 35 | Minnesota | $96,185 | $46.24 |
| 36 | Alabama | $94,537 | $45.45 |
| 37 | South Carolina | $95,958 | $46.13 |
| 38 | Kentucky | $90,280 | $43.40 |
| 39 | Iowa | $92,065 | $44.26 |
| 40 | Kansas | $88,867 | $42.72 |
| 41 | Hawaii | $81,045 | $38.96 |
| 42 | Arkansas | $84,332 | $40.54 |
| 43 | Colorado | $85,859 | $41.28 |
| 44 | Maine | $90,905 | $43.70 |
| 45 | Montana | $86,678 | $41.67 |
| 46 | New Mexico | $84,894 | $40.81 |
| 47 | Alaska | $78,453 | $37.72 |
| 48 | Wyoming | $78,134 | $37.56 |
| 49 | Mississippi | $82,989 | $39.90 |
| 50 | South Dakota | $80,362 | $38.64 |
| 51 | Oklahoma | $80,828 | $38.86 |
Highest paying cities for service delivery managers
The highest-paying cities for service delivery managers are Stamford, CT, Boston, MA, and San Francisco, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Stamford, CT | $115,094 | $55.33 |
| 2 | Boston, MA | $114,069 | $54.84 |
| 3 | San Francisco, CA | $113,572 | $54.60 |
| 4 | Raleigh, NC | $109,086 | $52.45 |
| 5 | New York, NY | $108,659 | $52.24 |
| 6 | Detroit, MI | $107,568 | $51.72 |
| 7 | Philadelphia, PA | $105,495 | $50.72 |
| 8 | Seattle, WA | $105,460 | $50.70 |
| 9 | Phoenix, AZ | $105,288 | $50.62 |
| 10 | Jersey City, NJ | $103,821 | $49.91 |
| 11 | Washington, DC | $103,703 | $49.86 |
| 12 | McLean, VA | $103,653 | $49.83 |
| 13 | Columbus, OH | $103,393 | $49.71 |
| 14 | Saint Louis, MO | $102,661 | $49.36 |
| 15 | Columbia, MD | $102,096 | $49.08 |
| 16 | Fort Worth, TX | $102,078 | $49.08 |
| 17 | Alpharetta, GA | $101,764 | $48.92 |
| 18 | Jacksonville, FL | $100,733 | $48.43 |
| 19 | Chicago, IL | $98,822 | $47.51 |
| 20 | Portland, OR | $98,364 | $47.29 |
Service delivery manager salary details
A service delivery manager's salary ranges from $74,000 a year at the 10th percentile to $140,000 at the 90th percentile.
What is a service delivery manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $140,000 | $11,667 | $67 |
| 75th Percentile | $120,000 | $10,000 | $58 |
| Average | $102,213 | $8,518 | $49 |
| 25th Percentile | $86,000 | $7,167 | $41 |
| 10th Percentile | $74,000 | $6,167 | $36 |
Highest paying service delivery manager jobs
The highest paying types of service delivery managers are senior development manager, information technology director, and senior information technology manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Information Technology Director | $138,906 | $11,576 | $66.78 | 87,765 |
| Director Of Managed Services | $120,859 | $10,072 | $58.11 | 117,659 |
| Manager, Member Services | $77,204 | $6,434 | $37.12 | 89,167 |
| Information Technology Operations Manager | $114,752 | $9,563 | $55.17 | 160,088 |
| Information Technology Technical Services Manager | $114,021 | $9,502 | $54.82 | 209,334 |
| Information Technology Manager | $119,589 | $9,966 | $57.49 | 108,179 |
Top companies hiring service delivery managers now:
Which companies pay service delivery managers the most?
Service delivery manager salaries at McKinsey & Company Inc and Mayo Clinic are the highest-paying according to our most recent salary estimates. In addition, the average service delivery manager salary at companies like Citi and First Republic Bank are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | McKinsey & Company Inc | $156,309 | $75.15 |
| 2 | Mayo Clinic | $149,698 | $71.97 |
| 3 | Citi | $145,626 | $70.01 |
| 4 | First Republic Bank | $140,250 | $67.43 |
| 5 | Genentech | $138,322 | $66.50 |
| 6 | Capgemini | $136,614 | $65.68 |
| 7 | Deutsche Bank | $136,356 | $65.56 |
| 8 | Unisys | $136,120 | $65.44 |
| 9 | Cloudera | $134,184 | $64.51 |
| 10 | Credit Suisse | $133,921 | $64.39 |
| 11 | Aeris Communications | $133,594 | $64.23 |
| 12 | F5 | $132,308 | $63.61 |
| 13 | Apple | $130,616 | $62.80 |
| 14 | Cargill | $129,915 | $62.46 |
| 15 | Intuit | $128,503 | $61.78 |
| 16 | Northern Trust | $126,958 | $61.04 |
| 17 | Alexion Pharmaceuticals | $124,954 | $60.07 |
| 18 | Franklin Templeton | $123,573 | $59.41 |
| 19 | P&G | $123,107 | $59.19 |
| 20 | UBS | $122,286 | $58.79 |
Wage gap by gender, race and education
Service Delivery Manager salary by industry
The average service delivery manager salary varies across industries:
- The average service delivery manager salary in the finance industry is $102,592, the highest of any industry.
- The average service delivery manager salary in the finance industry is $102,414.
- Service delivery managers in the telecommunication industry earn an average salary of $92,493, the lowest of any industry.
Highest paying industries for service delivery managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $102,592 | $49.32 |
| 2 | Professional | $102,414 | $49.24 |
| 3 | Technology | $100,372 | $48.26 |
| 4 | Manufacturing | $98,537 | $47.37 |
| 5 | Retail | $96,299 | $46.30 |
| 6 | Telecommunication | $92,493 | $44.47 |
High paying service delivery manager jobs
Service delivery manager salary trends
The average service delivery manager salary has risen by $22,410 over the last ten years. In 2014, the average service delivery manager earned $79,803 annually, but today, they earn $102,213 a year. That works out to a 11% change in pay for service delivery managers over the last decade.
Compare service delivery manager salaries for cities or states with the national average over time.
Average service delivery manager salary over time
Compare service delivery manager salaries for individual cities or states with the national average.
Service delivery manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $102,000 | $49.14 | +3.2% |
| 2024 | $99,000 | $47.58 | +2.6% |
| 2023 | $96,400 | $46.34 | +2.3% |
| 2022 | $94,100 | $45.26 | +2.5% |
| 2021 | $91,800 | $44.15 | +3.1% |
Recently added service delivery manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Expedia | Senior Service Delivery Manager | Chicago, IL | 06/30/2025 | $108,500 |
| Astreya | Service Delivery Manager-DC NOC Leadership | Denver, CO | 06/30/2025 | $98,040 |
| Ttec | Service Delivery Operations Manager-Mid Shift | Duluth, GA | 06/29/2025 | $68,871 |
| Ttec | Seasonal Healthcare Licensed Service Delivery Manager | Austin, TX | 06/29/2025 | $45,914 |
| Global Channel Management, Inc. | Remote Service Delivery Project Manager | Atlanta, GA | 06/29/2025 | $100,176 |
| Transdevna | Service Delivery Manager-Fixed Route | North Las Vegas, NV | 06/29/2025 | $75,000 |
| Shi | Service Delivery Manager | Little Rock, AR | 06/28/2025 | $90,000 |
| Shi | Service Delivery Manager | Montgomery, AL | 06/28/2025 | $90,000 |
| Shi | Service Delivery Manager | Urban Honolulu, HI | 06/28/2025 | $90,000 |
| Shi | Service Delivery Manager | Cheyenne, WY | 06/28/2025 | $90,000 |
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