Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service delivery managers and product owners can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a service delivery manager, becoming a product owner takes usually requires 8-10 years. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $97,070 average annual salary of a product owner.
The top three skills for a service delivery manager include service delivery, project management and cloud. The most important skills for a product owner are user stories, acceptance criteria, and product backlog.
| Service Delivery Manager | Product Owner | |
| Yearly salary | $102,213 | $97,070 |
| Hourly rate | $49.14 | $46.67 |
| Growth rate | 16% | 10% |
| Number of jobs | 71,475 | 129,990 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Average age | 47 | 39 |
| Years of experience | 8 | 10 |
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Product owners are at the forefront of an organization's development cycle. They have various duties and responsibilities, which include ensuring that the value of products created by the development team is maximized, creating a vision and defining the goals for development projects, and working closely with all stakeholders. As the product owner, you are responsible for ensuring that the development team maintains a consistent vision and overseeing the product backlog. You are also expected to supervise the actual product development stages and anticipate the needs of clients.
Service delivery managers and product owners have different pay scales, as shown below.
| Service Delivery Manager | Product Owner | |
| Average salary | $102,213 | $97,070 |
| Salary range | Between $74,000 And $140,000 | Between $71,000 And $130,000 |
| Highest paying City | Stamford, CT | San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | McKinsey & Company Inc | ORIX USA |
| Best paying industry | Finance | Manufacturing |
There are a few differences between a service delivery manager and a product owner in terms of educational background:
| Service Delivery Manager | Product Owner | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Georgia |
Here are the differences between service delivery managers' and product owners' demographics:
| Service Delivery Manager | Product Owner | |
| Average age | 47 | 39 |
| Gender ratio | Male, 72.3% Female, 27.7% | Male, 64.3% Female, 35.7% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 10% |