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The differences between service delivery managers and solutions architects can be seen in a few details. Each job has different responsibilities and duties. Additionally, a solutions architect has an average salary of $116,327, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a service delivery manager include service delivery, project management and cloud. The most important skills for a solutions architect are cloud, java, and AWS.
| Service Delivery Manager | Solutions Architect | |
| Yearly salary | $102,213 | $116,327 |
| Hourly rate | $49.14 | $55.93 |
| Growth rate | 16% | 3% |
| Number of jobs | 71,475 | 107,754 |
| Job satisfaction | - | 4.5 |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Average age | 47 | 44 |
| Years of experience | 8 | - |
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
A solutions architect specializes in creating and implementing software systems that improve business operations and resolve network issues. They are primarily responsible for conducting research and analysis to assess the business's needs, develop specific designs for the company, provide solutions should there be any system issues, and keep company officials informed with all changes and updates. Furthermore, a solutions architect must lead and encourage development teams, stay up to date with the newest trends to continue innovations within the systems, and implement its policies and guidelines.
Service delivery managers and solutions architects have different pay scales, as shown below.
| Service Delivery Manager | Solutions Architect | |
| Average salary | $102,213 | $116,327 |
| Salary range | Between $74,000 And $140,000 | Between $87,000 And $154,000 |
| Highest paying City | Stamford, CT | San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | McKinsey & Company Inc | Airbnb |
| Best paying industry | Finance | Retail |
There are a few differences between a service delivery manager and a solutions architect in terms of educational background:
| Service Delivery Manager | Solutions Architect | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Most common major | Business | Computer Science |
| Most common college | Carnegie Mellon University | Massachusetts Institute of Technology |
Here are the differences between service delivery managers' and solutions architects' demographics:
| Service Delivery Manager | Solutions Architect | |
| Average age | 47 | 44 |
| Gender ratio | Male, 72.3% Female, 27.7% | Male, 86.6% Female, 13.4% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% | Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 11% |