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Service delivery manager vs solutions architect

The differences between service delivery managers and solutions architects can be seen in a few details. Each job has different responsibilities and duties. Additionally, a solutions architect has an average salary of $116,327, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a service delivery manager include service delivery, project management and cloud. The most important skills for a solutions architect are cloud, java, and AWS.

Service delivery manager vs solutions architect overview

Service Delivery ManagerSolutions Architect
Yearly salary$102,213$116,327
Hourly rate$49.14$55.93
Growth rate16%3%
Number of jobs71,475107,754
Job satisfaction-4.5
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Average age4744
Years of experience8-

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

What does a solutions architect do?

A solutions architect specializes in creating and implementing software systems that improve business operations and resolve network issues. They are primarily responsible for conducting research and analysis to assess the business's needs, develop specific designs for the company, provide solutions should there be any system issues, and keep company officials informed with all changes and updates. Furthermore, a solutions architect must lead and encourage development teams, stay up to date with the newest trends to continue innovations within the systems, and implement its policies and guidelines.

Service delivery manager vs solutions architect salary

Service delivery managers and solutions architects have different pay scales, as shown below.

Service Delivery ManagerSolutions Architect
Average salary$102,213$116,327
Salary rangeBetween $74,000 And $140,000Between $87,000 And $154,000
Highest paying CityStamford, CTSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyMcKinsey & Company IncAirbnb
Best paying industryFinanceRetail

Differences between service delivery manager and solutions architect education

There are a few differences between a service delivery manager and a solutions architect in terms of educational background:

Service Delivery ManagerSolutions Architect
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityMassachusetts Institute of Technology

Service delivery manager vs solutions architect demographics

Here are the differences between service delivery managers' and solutions architects' demographics:

Service Delivery ManagerSolutions Architect
Average age4744
Gender ratioMale, 72.3% Female, 27.7%Male, 86.6% Female, 13.4%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service delivery manager and solutions architect duties and responsibilities

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Solutions architect example responsibilities.

  • Manage a staff of 15 to 25 resources Sr.
  • Coordinate with scrum masters and development leads to identify risks, gaps and come up with mitigation plan.
  • Lead SDLC implementation activities including training, orientation, workshop facilitation, and resource coordination.
  • Provide strategic direction for VMWARE storage integration for SAN & NAS technology.
  • Plan, design, build custom server racks using both Linux and windows servers to meet client needs.
  • Establish the service identification toolkit, implement the SaaS for legacy and host systems and formulate the service governance board.
  • Show more

Service delivery manager vs solutions architect skills

Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%
Common solutions architect skills
  • Cloud, 11%
  • Java, 6%
  • AWS, 5%
  • Infrastructure, 5%
  • Analytics, 5%
  • Digital Transformation, 5%

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