Post job

Service delivery manager work from home jobs - 464 jobs

  • Senior Managing Director, Equity Compensation Services

    Soteria Reinsurance Ltd.

    Remote job

    A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr
    $105k-165k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Remote Senior Technical Accounting Manager - IPOs, M&A

    Connor Group 4.8company rating

    Remote job

    A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr
    $139k-184k yearly est. 2d ago
  • IT Category Manager - Remote

    Symetra 4.6company rating

    Remote job

    Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered
    $103.3k-172.2k yearly 5d ago
  • Multiple U.S. Locations - Data Center Commissioning Project Manager - All Levels

    Apollo Mission Critical Engineering

    Remote job

    About Us Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil. Since our inception, we have built a commissioning firm based on trust, one relationship at a time. We hire the best people who can handle critical systems, love challenges, and thrive in a dynamic environment. We focus on understanding each client's needs and are relentless in meeting them. Location Multiple U.S. Locations - Atlanta, GA; Ashburn, VA; Chicago, IL; Phoenix, AZ; Columbus, OH; Portland, OR; Jackson, MS Job Description We are seeking skilled and motivated professionals of all experience levels to join our team as Project Managers. Apollo Project Managers support all aspects of the project lifecycle. They work as part of the project team and interact closely with our commissioning engineers, other PMs, client representatives, contractors, and other stakeholders on hyperscale data center projects. Project Managers receive limited direction on day-to-day work and general instruction on new projects or assignments. They assist project team leaders and members on projects of routine scope. They are expected to work independently or under limited supervision while providing communication on project progress, issues, or needs. This is an onsite, client-facing role that may require approximately 90% or more travel to various client locations. Education Bachelor's degree in engineering, construction management. a related discipline or one year of project management experience in a related field. Key Responsibilities Assist with pre-commissioning activities including project initiation, kickoff, RFIs and submittals. Coordinate and support resource and material forecasting. Develop, manage, and monitor schedule of project deliverables and tasks ensuring they are completed on time. Participate in, schedule or lead project meetings. Coordinate / perform testing, QA / QC planning to ensure timely completion of tasks in accordance with the project scope. Oversee / coordinate Apollo personnel and Apollo subcontractor activities. Assist in cost and time schedules for proposed work with team leaders. Assign and schedule duties to project team members. Coordinate or oversee start-up or testing activities and project closeout Drive the resolution of project issues, needs and concerns Manage personnel and project hours using company tools. Ensure compliance with project contract obligations Prepare, forecast, and monitor project budgets, profitability, margins, bill rates and utilization and maintain overall responsibility for the profitability of the project. Coordinate with Business Operations team when additional fees / change orders are required. Identify potential project risks and develop / implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Support and development of cost schedules / schedules of value for client progress billing. Maintain client relationships to ensure an ongoing positive relationship to build positive long-term relationships. Ensure client satisfaction through active communication and participation in project work. Coordinate and assist the Program Management and Marketing teams in the preparation of proposals, presentations, and the overall marketing efforts of the company. Provide project / progress reporting to the Executive Management Team. Perform other Related Duties as Assigned Physical Demands The following physical demands must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: Frequently manipulating, moving, or grasping small parts, devices, or tools. Frequently required to remain in a stationary position. Frequently moving through office areas, critical facilities and other environments, including tight and confined spaces. Exposure to low/high temperatures and outdoor elements such as precipitation and wind. Working and walking on different types of terrain on active construction sites (e.g., concrete flooring, gravel, unpaved roads). Frequently ascending and descending stairs and ladders to access equipment. Occasionally positioning oneself under or over equipment. Occasionally moving equipment weighing up to 50 pounds. Qualifications Knowledge of industry trends, project management and construction procedures and best practices in hyperscale data center environments. Knowledge of business management with planning, resource allocation, leadership, and coordination of people and resources Knowledge of materials, methods and the tools involved in the construction of mission critical facilities and other client facilities. MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams) Exceptional organizational skills Use of construction management software such as Procore Ability to follow company and site safety requirements. Analyze and prepare documents and reports accurately with attention to detail. Ability to communicate effectively in both oral and written form (technical and non-technical information), with internal and external clients. Ability to work successfully as a member of a team and independently with moderate supervision, including on-site and remote working conditions. Analyze complex information and develop plans to address issues or concerns. Experience Levels Entry-Level: 0-2 years of project management experience, preferably in mission-critical or construction environments. Mid-Level: 3-5 years of experience managing project scopes, schedules, and budgets independently, with knowledge of mission-critical systems. Experienced-Level: 6+ years of experience leading complex projects in mission-critical environments, with expertise in lifecycle management and client relations. Prerequisites for Employment Successful background check, including pre-employment drug screening US citizens, permanent residents or any candidate with eligibility to work in the US What We Offer Apollo offers its employees a full benefits package, including: Health and wellness plans (medical, dental, vision, life, disability) Flexible spending accounts Paid time off, holidays, and more Paid parental leave 401K plan with immediate match benefits Employee assistance programs Tuition reimbursement programs Employee discount programs Apollo challenges the brightest, most talented, and driven individuals in the industry by providing an environment that embraces initiative, diversity, and achievement. We are an Equal Employment Opportunity, Affirmative Action employer supporting women, minorities, veterans and people with disabilities. We participate in the Department of Homeland Security E-Verify program.
    $109k-169k yearly est. 60d+ ago
  • Service Desk Manager

    Govcio

    Remote job

    The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully remote role requires strong leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and continuous improvement initiatives are implemented across Incident Management, Problem Management, and Knowledge Management. Occasional travel may be required to meet with customer representatives. Responsibilities Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and internal KPIs are met or exceeded. Oversee scheduling and staffing for 24x7x365 coverage. Monitor First Call Resolution and speed of answer. Work with field services and outside groups to ensure expedient and accurate routing of tickets that cannot be handled by tier 1. Follow ITIL best practices for Incident Management, ensuring Incident Management Team follows proper escalation protocols and has the necessary resources to facilitate stand up calls for incident resolution. Work with customer to ensure compliance of outside groups as necessary. Follow ITIL best practices for Problem Management, ensuring Problem Management Team has sufficient resources to perform Root Cause Analysis. Work with customer to ensure that other groups provide sufficient cooperation and information to assist with Problem Management function. Follow ITIL best practices for Knowledge Management, ensuring that the knowledge base is accurate and continually improved. Follow ITIL best practices for Service Request Management, ensuring that requests are handled in a timely manner and escalated or assigned to the proper group in a timely manner. Ensure that all weekly, monthly, quarterly and ad hoc reports are accurate and completed before deadline. Monitor productivity and work compliance of all remote workers. Ensure proper training of incoming agents. Have virtual weekly and on demand meetings with customer representatives and collaborate with them to ensure that all needs are met. Ensure that security incidents are handled in compliance with customer requirements. Work with PMO resource manager to ensure proper assignment and tracking of government provided assets. Ensure that VIP customers are provided with enhanced support per customer requirements. Oversee Account Management Group, ensuring that they meet all customer requirements. Ensure follow-up on low customer survey scores, and any other reported issues. Qualifications Requirements: Bachelors degree with 8-12 years of experience. Minimum 3 years of IT Service Desk experience, with an additional 2 years in a leadership role. Minimum 3 years of hands-on experience implementing and managing ITIL practices, including Incident, Problem, and Knowledge Management. Strong understanding of ITSM tools and ITIL framework. Ability to manage remote teams effectively in a 24x7 environment. ITIL 4.0 foundation certification. Help Desk Institute or Service Desk Institute certification. Desired Qualifications MCSA Office 365 certification Clearance required: Must be able to obtain and hold a public trust clearance #ar #nss #tm #AR #NSS Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $120,000.00 - USD $120,000.00 /Yr.
    $120k yearly Auto-Apply 13d ago
  • Service Desk Operations Manager

    Sparksoft 4.1company rating

    Remote job

    Join us at Sparksoft, where we're not just another tech company-we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation. Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders. We are Sparksoft! ROLE & RESPONSIBILITIES: The Service Desk Operations Manager is responsible for the day-to-day management of Tier 1 contact center operations supporting the program. This role ensures service delivery excellence, strict adherence to KPIs/SLAs, and continuous improvement of operational processes. The Operations Manager will lead teams, manage performance metrics, coordinate outage communications, and implement best practices to optimize customer experience and operational efficiency. Run daily operations for the Tier 1 IT service desk, including queue monitoring, staffing adjustments, and workload balancing across phones, tickets, and other channels. Develop, monitor, and report on performance metrics to ensure ITSM KPIs and SLAs are consistently achieved. Implement workflow redesigns and best practices to streamline technica, support operations and enhance customer experience. Lead and support Supervisors, providing coaching, direction, and feedback so they can effectively manage and develop their SDR teams. Collaborate with Quality, Training, and Knowledge Management to reinforce quality standards, ensure KBAs/SOPs are followed, and support new process rollouts. Act as an operational point of contact during incidents, outages, and major events, ensuring clear communication and guidance to the floor. Drive continuous improvement initiatives through training, coaching, and process REQUIRED EXPERIENCE: Minimum 7 years of professional experience, including at least 3 years in people management. 5+ years' hands-on experience with ServiceNow and NICE CXone in a service desk or contact center environment. 3+ years of leadership experience in an IT Support or contact center setting, managing metric-driven teams. Strong background in KPI/SLA management, ITSM analytics, and process optimization. Must be able to obtain and maintain a Public Trust clearance. Must have lived in the United States 3 out of the past 5 years. PREFERED EXPERIENCE: . Experience in healthcare, government, or Marketplace programs. Hands-on expertise with CXone Studio (IVR, scripting) and ServiceNow customization. Relevant certifications (ITIL, HDI, PMP, or similar). EDUCATION & CERTIFICATIONS: Bachelor's degree in relevant field or equivalent combination of education and experience. (Experience may be substituted in lieu of a degree). WHAT WE OFFER: At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That's why we've built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we're committed to helping you thrive both inside and outside of work. When you join Sparksoft, you'll enjoy: Competitive compensation and a 401(k) with employer contributions to help you plan for the future Flexible paid time off and hybrid ways of working that support true work-life balance Comprehensive health coverage-including medical, dental, vision, life, and disability insurance A curated in-office experience designed to foster community, team connections, and innovation Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events Training and development programs that build new skills and prepare you for leadership roles A collaborative, transparent, and fun culture-recognized as a Great Place to Work Accessibility and Accommodations: Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call ************. Requests are reviewed and fulfilled on a case-by-case basis. Security Notice: Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at ***********************. Artificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate's individual skills, judgment, and problem-solving abilities. To maintain the integrity of this process, the use of AI tools at any stage of the application or interview is strictly prohibited. Violations of this policy may result in disqualification from consideration.
    $74k-108k yearly est. Auto-Apply 30d ago
  • IT Service Desk Manager (CRM)

    Calibre Systems

    Remote job

    Category Information Technology Tracking Code FCA 5232-585 Type Full-Time/Regular CALIBRE, an employee-owned Management Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a Federal client. The CRM serves as the local primary point of contact for the assigned Customer (7th Signal) on site. Coordinates AESD support provided to the AESD Customer and associated end users. ACTIVE SECRET CLEARANCE REQUIRED. Essential Functions * Liaison between service desk operations and supported organizations for issues related to customer satisfaction, service desk ticket failures, updates to process/policy changes, and service impacts * Review tickets to ensure consistency in documentation to standards * Actively participate and lead customer status calls * Conduct periodic On-Site visits with supported organizations and service desk (when requested) * Communicate action plans to customer base during outages or impact to service desk operations * Develop Strategic communications for process changes driven by both the service desk and customer environment * Support continuous process improvements to improve performance levels through reporting trends and ticket analysis * Drive client satisfaction on the Service Desk * Coordinate and test ITSM configuration changes with our platform developers and onboarded customers * Educate onboarded customers on enhancements and new capabilities as they are deployed * Partner with other departments such as Knowledge Management and Incident Management to collaborate on improving service desk processes and socialize known issues such as system degradations Competencies * Customer Service Management * Training * Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills * B.S. degree in business, CIS, marketing, or other related discipline or the equivalent combination of education and professional training, with 3 years of customer service experience * Must have or be able to obtain ITIL V4 Foundations Certification within 60 days of hire * Experience working in service desk operations to include standard call flows, ticketing systems, and ticket logging; experience with ServiceNow is highly preferred, to include Case Management, Major Issue Management, Visualization & Dashboard creation, and minor familiarity with other ServiceNow capabilities such as Hardware & Software Management, Field Services Management and Strategic Portfolio Management * Competency in call center tracking tools * Basic understanding of Enterprise-level Information Technology tools and practices * Demonstrated ability to learn customer support processes and techniques * Excellent analytical and problem solving skills * Excellent oral and written communication skills, should be able to confidently brief/present updates on weekly meetings with various stakeholders * Experience working with, and an understanding of, U.S. Department of Defense and U.S. Army IT policies and directives, and a strong understanding of the Army working environment * Must be a U.S. Citizen * ACTIVE Secret Clearance required Required Experience CALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at ******************* Come join our dynamic team. #CALIBRECareers This position is located in Washington D.C. View the Google Map in full screen.
    $85k-127k yearly est. 49d ago
  • SSO Global Service Solutions Product Manager

    Pacsci

    Remote job

    The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. Primary Responsibilities: Service Portfolio Leadership Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution Lead the global go-to-market strategy for new and existing service offerings. Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. Essential Competencies: Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. Deliver Results - drives change through others to deliver measurable results. Strategic - converts transformative ideas to practical steps & solutions that deliver real results. Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. Courageous - challenges the status quo and makes difficult decisions0. Adaptable - learns from mistakes and adjusts quickly and accordingly. Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at Gemba . Qualifications: Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). Proven success marketing products or services globally and growing market share in competitive environments. Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. #LI-TD1
    $91k-131k yearly est. Auto-Apply 35d ago
  • Staff Cloud Infrastructure

    Lytx 4.8company rating

    Remote job

    Why Lytx: Do you want to join a team of hungry, humble, and capable people and dedicate your time and talent to making a difference in our world? At Lytx, you'll work to apply innovative technology to improve safety and help save lives on our roadways! Being part of a market-leading, medium-sized technology company means that there's room for you to learn, grow, and make a significant impact! As a Senior Cloud Infrastructure Engineer, you will work on Lytx production services which handles massive amounts of video and data collected from over 600,000 vehicles worldwide. The ideal candidate will have hands-on experience crafting, building and automating AWS cloud infrastructure. We will build and maintain IaC toolset to run all cloud services and work with multiple engineering teams to support cloud infrastructure projects. You'll Get To: Build Core AWS services and infrastructure for compute, storage, network, monitoring, management, FinOps, databases, and AI/ML. Work closely with Architects, DBAs, Developers, DevOps, SRE and Data engineers to bake AWS standard methodologies, IaC and cost optimizations early in the design process. Understand Cloud TCO and implement tools and processes to improve AWS cost transparency and accountability. Design and Implement Lytx cloud services using AWS Well architected framework principals. Build Lytx cloud resources using Infrastructure as code (IaC - Terraform/Terragrunt) using Gitops principals. What You'll Need: 15+ years of overall industry experience. 8+ years of experience in running highly available cloud based distributed systems in multiple accounts using IaC. 5+ years of hands-on experience developing modular and reusable enterprise grade Terraform code to run AWS services. 3+ years hands-on Windows Administration experience Proficient with AWS cloud native technologies using: Compute and storage services using, EC2, AMIs, Redshift, RDS, ElastiCache, S3, CloudWatch, Autoscaling. AWS Security: IAM, AD, KMS, CloudTrail, Security Hub. AWS Network: Route53, DNS, VPCs, Network ACLs, Security Groups (SGs), Transit Gateway, API Gateway, ALB, NLB, WAF. AWS Organization Management: SSO, SCP, Control Tower, CloudFormation stacks and stacksets. 10+ years hands-on programming experience. Examples: Terraform, Python, Powershell, Golang (Go), Git 5+ years hands-on Linux Administration experience Excellent documentation and interpersonal skills. Participate in on-call rotation. Preferred: Certifications: Multiple AWS Certifications. AWS FinOPs / Cost Management experience; Cost Explorer, Budgets, 3rd party FinOPs tools, etc. Lambda Cloudflare Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $167,500.00 - $212,500.00 Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways! Lytx, Inc. is proud to be an equal opportunity employer. We're committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ***********. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.
    $167.5k-212.5k yearly Auto-Apply 60d+ ago
  • Data Center Program Manager

    Verdantas

    Remote job

    Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. **Ready to shape the future of resilient communities?** We are seeking a talented **Program Manager for Data Center Campus Developments** . This is a **remote** position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. **What You'll Do:** + Establish and maintain standards for projects, clients, and vendor activities + Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met + Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects + Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments + Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives + Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand + Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met + Maintain a strong understanding of current BIM, VDC standards, and industry solutions + Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work + Engage in business development efforts and prepare responses to Requests for Proposals + Collaborate with other leaders on project execution and delivery + Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements + Request billing and payment terms with clients and participate actively in Accounts Receivable efforts + Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group + Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions + Contribute content for internal and external marketing purposes and outreach on social media platforms **What You'll Bring:** + A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university + Minimum 8+ years of experience in data center campus development projects + Minimum 3+ years of project management experience + The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules **Salary Range:** At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). **Benefits:** + Flexible Work Environment + Paid Parental Leave + Medical + Dental + Vision + Life and AD&D Insurance + Short-Term and Long-Term Disability + 401(k) with Company Match + Paid Time Off + Holidays _Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce._ **Verdantas is an EOE** **race/color/religion/sex/sexual** **orientation/gender identity/national** **origin/disability/vet** Ready to take the next exciting step in your career journey? Dive into our current job openings and discover the perfect opportunity waiting just for you. Explore our diverse range of roles across various departments and embark on a path towards growth, innovation, and success. Your dream job could be just a click away... For assistance filling out applications, complete this form (************************************************************************************************************************************** .
    $170k yearly 60d+ ago
  • Data Center Program Manager

    Civil West 4.6company rating

    Remote job

    Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? We are seeking a talented Program Manager for Data Center Campus Developments. This is a remote position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. What You'll Do: Establish and maintain standards for projects, clients, and vendor activities Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met Maintain a strong understanding of current BIM, VDC standards, and industry solutions Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work Engage in business development efforts and prepare responses to Requests for Proposals Collaborate with other leaders on project execution and delivery Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements Request billing and payment terms with clients and participate actively in Accounts Receivable efforts Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions Contribute content for internal and external marketing purposes and outreach on social media platforms What You'll Bring: A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university Minimum 8+ years of experience in data center campus development projects Minimum 3+ years of project management experience The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules Salary Range: At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
    $170k yearly Auto-Apply 60d+ ago
  • Data Center Project Manager

    Vertex Innovations 4.7company rating

    Remote job

    The Project Manager is responsible for leading end-to-end planning, coordination, execution, and delivery of new-build (greenfield) missioncritical data center facilities. This role ensures that all construction, commissioning, quality, safety, schedule, and stakeholder requirements are met while representing Vertex Innovations with professionalism, technical expertise, and proactive leadership. Location: Initial Site Location: Lancaster, TX (local candidates only - must be within daily commuting distance. Required to be on-site.) This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned. Key Responsibilities: Lead fullcycle project management for greenfield data center builds, from concept through turnover. Manage design coordination, construction oversight, QA/QC execution, commissioning alignment, and vendor performance. Serve as the owners representative, ensuring all contractors, suppliers, and commissioning agents meet contract requirements and industry standards. Oversee schedule development, forecasting, risk identification, mitigation strategies, and recovery plans. Ensure compliance with client specifications, jurisdictional regulations, NFPA, IEEE, ASHRAE, and missioncritical quality standards. Facilitate daily/weekly progress meetings with general contractors, trades, suppliers, and client teams. Maintain strict changecontrol processes, documentation, and costtracking. Coordinate with commissioning teams (L1L5) to ensure sequencing readiness and flawless turnover. Manage site safety expectations and monitor adherence to all safety protocols. Produce highquality reports including daily logs, issue logs, risk registers, and executivelevel summaries. Ensure equipment installation quality including MEP systems, switchgear, UPS, generators, chillers, CRAC/CRAH units, BMS/EPMS systems, and prefabricated modules. Support factory witness testing (FWT), integrated systems testing (IST), and final acceptance procedures. Build and maintain strong relationships with clients, GC, trades, and thirdparty stakeholders. Qualifications: Education: Bachelors degree in Mechanical Engineering or a related field. Equivalent experience may be considered. Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus. OSHA 30 Construction certification Experience & Skills: 7+ years of project management experience in data centers, missioncritical facilities, or largescale industrial construction. Proven track record managing greenfield or major expansion projects. Strong understanding of MEP systems, commissioning processes (L1L5), QA/QC standards, and ownerrep execution. Ability to read and interpret engineering drawings, single-lines, submittals, and shop drawings. Familiarity with SCCS, relay protections, IST workflows, and hyperscale client standards (preferred). Exceptional communication, leadership, and crossfunctional coordination skills. PMP or equivalent certification preferred. Working Conditions: Initially must be within daily commuting distance to Lancaster, TX site location Willing and able to do weekly travel to various data center project sites, as assigned Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels. May involve extended hours during critical project phases. Compensation: $100,000 - $140,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society. At Vertex these Core Values created by our team are our guide in creating todays connected society. Integrity To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment To stand behind our word and our promises Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $100k-140k yearly 13d ago
  • Data Center Manager

    RYZ Labs

    Remote job

    RYZ Labs is hiring for a Data Center Manager to oversee day-to-day operations, ensuring high availability and consistent performance. Experience with power, cooling (HVAC), and physical security preferred. Day/night shifts and on-call available! Responsibilities:Lead daily data center operations to meet uptime, capacity, and SLA targets.Manage staff schedules, training, performance; coordinate vendors/contractors.Own site budget, purchasing, and cost controls.Plan capacity and execute efficiency and reliability improvements.Monitor facility health and KPIs (DCIM/BMS); report and act on trends.Ensure safety, security, and regulatory compliance; manage audits and SOPs.Drive incident/change management and root-cause remediation.Oversee preventive/corrective maintenance and installation activities. Qualifications:Bachelor's in Engineering/IT or equivalent experience.5+ years in critical facilities or data center operations.Strong knowledge of UPS, generators, power distribution, CRAC/CRAH, and cabling.Experience with DCIM/BMS and ITSM/ticketing; ITIL a plus.Proven leadership, vendor and budget management; willing to work shifts/on-call.Certifications a plus: CDCP/CDCS, ITIL Foundation. About RYZ Labs:RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect:- Customer First Mentality - every decision we make should be made through the lens of the customer.- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.- Ownership - step up if you see an opportunity to help, even if not your core responsibility. Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.- Frugality - being frugal and cost-conscious helps us do more with less.- Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
    $107k-161k yearly est. Auto-Apply 37d ago
  • Data Center Design Manager

    Noor Staffing Group

    Remote job

    Data Center Engineering Manager - Remote Opportunity We are looking for a seasoned leader to guide a multidisciplinary team in managing and executing large-scale infrastructure projects. The ideal candidate will be responsible for overseeing the design and implementation phases of complex technical facilities, ensuring alignment with both client expectations and internal standards. This role includes collaborating with internal teams and external partners to ensure effective delivery of projects, from the initial design phase through to construction completion, while fostering a culture of innovation, quality, and operational efficiency. Key Responsibilities: Direct the design and implementation process for both new and renovation projects, ensuring all client requirements and internal guidelines are met from start to finish. Establish and maintain a design framework that includes standardized tools, methods, and processes, ensuring clarity and consistency throughout the project lifecycle. Ensure designs are aligned with functional and performance requirements while adhering to relevant industry codes and standards. Drive the adoption of innovative solutions to improve sustainability and accelerate project timelines. Lead cross-functional teams through key planning and design milestones, ensuring deadlines are met, and costs remain within budget. Oversee the execution of construction administration activities, ensuring design integrity is maintained throughout the build phase and resolving issues that may arise on-site. Manage the process for handling design changes, ensuring all modifications are aligned with project goals and client requirements. Develop project budgets, identify risks, and define the scope, while carefully tracking all associated costs throughout development. Lead design reviews and value engineering sessions to optimize cost-efficiency without compromising project quality or performance. Monitor and track project milestones to ensure timely delivery of all design-related deliverables. Stay informed on the latest industry trends and technological advancements, incorporating new ideas into the design process. Evaluate design and construction alternatives to foster innovation and optimize lifecycle costs without sacrificing functionality. Conduct post-project evaluations to capture key learnings and share insights for continuous improvement. Ensure effective collaboration among teams to meet design expectations and quality standards. Ensure all projects comply with applicable regulations and industry standards. Qualifications: Required: A Bachelor's degree in Engineering, Architecture, or a related field, or equivalent experience. 10+ years of experience in project design and management, with a focus on large-scale infrastructure facilities (i.e. Data Centers) Experience in both ground-up and renovation projects, with a deep understanding of technical systems. Willingness to travel as needed (about 25%). Preferred: Professional certifications (P.E.) are highly desired. Extensive experience managing systems design for large infrastructure projects, including power distribution, telecom, and security systems. Familiarity with design tools such as AutoCAD, Revit/BIM, and project management software (e.g., Bluebeam, Microsoft PowerPoint). Solid understanding of infrastructure systems, including HVAC, electrical, and fire protection. Strong proficiency in project management software and standard office tools (MS Project, Google Earth, etc.). Self-starter with strong multitasking skills and the ability to work independently with minimal direction. Excellent written and verbal communication skills. A positive, solution-oriented attitude with a focus on efficiency and customer satisfaction. Key Characteristics: Strong leadership capabilities with the ability to manage and coordinate cross-functional teams. Creative problem-solver with the ability to drive technical and process innovation. Excellent communicator capable of managing multiple stakeholders and ensuring alignment across various teams. Highly organized and detail-oriented, ensuring consistent high-quality results while adhering to project timelines and budgets. This role offers a unique opportunity to lead impactful projects, working with a talented team on innovative infrastructure solutions.
    $107k-161k yearly est. 60d+ ago
  • Data Center Design Manager - Remote (United States)

    Decimainternational

    Remote job

    Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. Decima International is a professional services company that delivers project management and controls services in the U.S. and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. Its success is built on treating every client like a partner, hiring talented professionals, helping them grow, and expanding at a steady, high-quality pace. Decima offers long-term career opportunities where employees work with major clients on complex, high-profile projects, with plenty of room for professional growth. We are looking for a driven and capable Data Center Design Manager to support the development of hyperscale data center projects. This role is unique: you will act as the owner's representative managing the end-to-end design process. The ideal candidate possesses a deep engineering background combined with the project management rigor of a PMP to ensure that complex data center designs are executed flawlessly in the field. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together. RESPONSIBILITIES Design Governance: Direct the end-to-end design process from concept through "Issued for Construction" (IFC) documents, ensuring all deliverables align with the master project schedule and budget. Design Coordination: Lead the integration between CSA (Civil, Structural, Architectural), MEP, ICT, and Security disciplines, to ensure 100% design integration and zero spatial conflicts. Procurement Support: Assist in the technical review of long-lead equipment submittals to ensure structural and architectural readiness for heavy-load installations. Stakeholder Management: Serve as the primary liaison between the owner, the Architect of Record (AOR), and the General Contractor. You will lead design review meetings and present technical progress to executive leadership. Stakeholder Communication: Prepare and present technical status reports and PowerPoint decks to both client leadership and site-level management. Technical Compliance: Ensure all site-level design changes (Field Changes) comply with owner standards, local building codes, and data center mission-critical requirements. RFI & Submittal Management: Manage and expedite the technical review of RFIs and submittals, coordinating with consultants and subcontractors to prevent construction bottlenecks. Risk Mitigation: Identify potential design-related risks and lead cross-functional teams to develop rapid, cost-effective engineering solutions. BIM Coordination: Utilize Revit/Navisworks for real-time clash detection and resolution. Value Engineering (VE) Leadership: Proactively lead Value Engineering workshops to identify opportunities for cost optimization and schedule acceleration without compromising "Mission Critical" performance or structural integrity. Evaluate alternative materials and construction methods to drive maximum ROI for the client. Project Closeout: Oversee the implementation of the Quality Management System (QMS) as it relates to design accuracy, local building codes, and "Mission Critical" performance standards, and support the commissioning (Cx) teams during final handover. QUALIFICATIONS Required Qualifications: 15+ years of professional experience in engineering design and construction oversight. Bachelor's degree in Civil, Structural, or Architectural Engineering. Project Management Professional (PMP) certification is highly preferred or required. Strong background in data center development, or similar mission-critical/industrial environments (e.g., power plants, hospitals, semiconductor labs). Proven ability to coordinate between multidisciplinary disciplines (Electrical, Mechanical, Fire Protection,...) in a high-pressure construction environment. Expert-level proficiency in reading and interpreting structural drawings, site plans, and specifications. Mastery of Microsoft Office (Excel, PowerPoint) and experience with construction software like Procore, CxAlloy, or Bluebeam. Professional Engineer (PE) license or equivalent professional certification. Preferred Qualifications: Direct experience with AWS, Google, Microsoft, Revit/Navisworks data center design standards. Experience in Design-Build project delivery models. Lean Six Sigma or LEED AP certifications. POSITION DETAILS: Location: Remote Position (US-based) Position: Data Center Design Manager Position Classification: Salary-based full-time hours Current US work permit required. This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered) PRODUCTIVITY TOOLS: Microsoft Office Microsoft 365 Autodesk Revit Autodesk Navisworks AutoCAD ERP systems for budget and cost management Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.
    $107k-161k yearly est. Auto-Apply 2d ago
  • Global Service Manager

    Pernod Ricard 4.8company rating

    Remote job

    Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will be required to work on leading Service Management Platforms like ServiceNow. For reporting and analytics, you will be required to work with ServiceNow reporting capabilities and with PowerBI and other reporting tools/ platforms. Other related products like Jira Service Management, Confluence etc. will also be helpful to execute day-to-day responsibilities. More precisely, you will: * The Service Manager ensures the business gets maximum benefits and value from its IT services and product through the implementation of pragmatic and effective IT service management. * Contribute to a global IT service management practice that allows IT teams to deliver services more effectively; by providing solutions, processes, governance, and expert consulting in IT Service Management across the organization. * You are sensible to customer satisfaction and service level in a fast moving environment; and prone to new ways of working. * This role is essential for improving end to end service and process effectiveness in support of business objectives. You must simplify the process and tool landscape, improve policy compliance, and ensure best in class implementation and execution of all service management processes. * You are familiar with problem solving techniques and continuous improvement methodology will be required * You are familiar with broader set of technologies and basic Cybersecurity topics will be helpful to understand the eco-system of Tech solutions/ capabilities and their purpose/ impacts If you recognize yourself in the following description, don't wait and apply! * You have a bachelor's degree in business, technology, management, or a related field; * You have 7+ years of experience in service management, preferably in a global or multinational company * Certifications like ITIL 4 Foundation are preferable but at the minimum, working knowledge of ITIL processes is required * You have working knowledge of Service Now platform is preferable but at the minimum, experience with other large ITSM products is required * You have a strong understanding of customer service principles and best practices * Proficiency in project management and data analysis tools * Familiarity or prior working experience in Agile Ways of working. * You are fluent in English Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-07-01 Target End Date:
    $63k-101k yearly est. Auto-Apply 17d ago
  • Major Incident Manager

    Globexpeople

    Remote job

    Job Title: Major Incident Manager Work Set Up: Remote Work We are looking for an experienced Incident & Major Incident Manager (Onshore) to join our client's team. The successful candidate will play a key role in guiding our client on best practices for Incident and Major Incident management, driving improvements in processes, and directly managing Major Incidents. This role combines thought leadership with hands-on operational management, supporting our client's projects and establishing a centralized Major Incident Management (MIM) pilot. Responsibilities: Governance & Leadership Establish and oversee the central MIM pilot for our client. Provide leadership and guidance to Global Process Owners to elevate incident and major incident management practices. Act as a thought leader in refining frameworks, processes, and escalation models for our client's IT operations. Operational Management Actively manage and coordinate operational activities during Major Incidents, ensuring timely resolution and effective communication across our client's IT teams and service providers. Handle escalations to Global Process Owners and ensure alignment with our client's priorities. Collaborate with our client's IT teams and providers to implement process enhancements that improve incident response and resolution times. Analytics & Continuous Improvement Develop tools, dashboards, and reporting mechanisms to track incident trends and performance metrics for our client. Identify recurring issues and partner with Global Process Owners to design and implement long-term mitigation strategies. Promote a culture of proactive incident prevention and operational resilience within our client's environment. Qualifications: Proven experience in Incident Management and Major Incident Management within large scale IT environments. Strong leadership skills with the ability to influence and guide global stakeholders. Expertise in ITIL frameworks and best practices for incident management. Excellent communication and coordination skills, especially during high-pressure situations. Experience in developing reporting tools, dashboards, and performance metrics. Ability to identify systemic issues and implement sustainable solutions.
    $67k-98k yearly est. Auto-Apply 4d ago
  • HVAC Data Center Project Manager

    Johnson Controls Holding Company, Inc. 4.4company rating

    Remote job

    Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas - your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including: Competitive salary Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one An encouraging and collaborative team environment that values diverse perspectives and fosters innovation On-the-job and cross-training opportunities A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls. What you will do The Project Manager is part of our Building Solutions North America business at Johnson Controls. Lead large, complex, multi-million dollar Controls construction projects in data centers throughout the U.S. This is a U.S. Based Remote position. Will travel to customer sites, including data centers, as required by the project, potentially traveling up to 50% or more at times. Under general direction, responsible for the profitable execution of assigned projects within data centers. Works with Owner and contractor sales managers, branch installation managers, and teams as needed to provide sales support activities early in the TAS and development process, offering recommendations on strategy, vendor/partner selection, scope enhancements, value engineering, risk assessment, etc. Ensures that assigned data center projects are completed accurately, on-time, billed, within budget, and within the scope of the contract. Maintains positive cash flow and actively pursues selling change orders. Ensures work performed complies with state, local, and federal legal requirements and operates on the job with the highest ethics. Adheres to and ensures Johnson Controls staff and subcontractors enforce all safety standards. Responsible for following consistent and repeatable project management procedures and processes. Maintains an effective balance between customer satisfaction and project financial results. How you will do it Acts as the primary on-site leader for execution teams on assigned data center projects, developing project schedules and implementing them according to plan. Evaluates the contractual scope of work and the impact of client-issued bulletins, field directives, and/or scheduling changes. Actively pursues additional work through change orders, performing associated cost estimates, preparing proposals, and negotiating final settlement prices and customer acceptance. Manages costs, billings, and collections, completing project billings in a timely and accurate format to the client while maintaining profitability goals and positive cash flow. Reviews and interprets contract terms and conditions specific to data center construction. Analyzes financial reporting systems and project schedules to proactively address potential problems. Effectively communicates project progress, issues, and financial status to management as required, applying Microsoft Project to implement and evaluate job progress and risks. Manages risks and establishes project recovery plans when needed, resolving disputes with minimal critical issues. Negotiates, prepares, and issues subcontracts for data center projects. Ensures project document controls comply with contract requirements and JCI standards. Oversees project construction for compliance with specifications, local codes, and installation techniques specific to data centers. Manages the selection, ordering, and delivery schedule of materials to be procured for assigned data center projects. Develops and maintains viable long-term relationships with customers, consultants, prime contractors, and subcontractors in the data center industry. Attends job progress meetings as required, ensuring subcontractors understand project expectations. Coordinates with the CMS and HVAC Installation Manager, Systems Team Leader, and/or Branch Mechanical Project Team Leader for resource allocation to meet project objectives. Ensures engineering and commissioning performed by the field team align with established standards. Facilitates customer concerns regarding product-related problems within data centers. Assists Area Management Team and/or sales in project development efforts within the data center sector. Coordinates customer training requirements specific to data center operations. For select and/or mechanical projects, may collaborate with and provide direction to truck-based teams assigned to projects under the Project Manager's control. For select and/or mechanical projects, may self-perform sales support activities early in the audit process to provide guidance on vendor/partner selection, scope enhancements, value engineering, risk assessment, etc. For select and/or mechanical projects, may self-perform cost estimating, project scheduling, and project management of assigned data center projects. What we look for Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, or Architecture, or an Associate's Degree with equivalent work-related experience. Minimum of eight years of direct project management experience in the Building Construction Industry, particularly in data centers. Management experience with projects related to Mechanical Retrofits, HVAC controls, BAS management, Fire management, and Security management systems within data centers is desired. Expectation that PMI/PMP (Project Management Institute, Project Management Professional) certification will be obtained within 2 years of employment in the position. Demonstrated verbal and written communication skills. Ability to communicate technical material to a non-technical audience. Proficient in Project Management software and financial accounting systems. Strong personal computer working capabilities in MS Office (Excel, Word, PowerPoint, Project), Adobe Writer, Visio, and basic Windows environment. Travel 10%, will vary on project assignment. Projects may exist outside of assigned geography. Able to complete projects of higher project and contract complexity (multiple subcontractors and multiple scopes of work). Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different subject areas HIRING SALARY RANGE: $97,000-130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-MM1 #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $97k-130k yearly Auto-Apply 36d ago
  • MCI Remote Manager Cancer Data Center, Tumor Registry, $6000 Bonus, FT, 8A-4:30P

    Baptist Health South Florida 4.5company rating

    Remote job

    Manages the daily operations and work activities for the Miami Cancer Institute's Cancer Data Center. Ensures compliance with oncology program accreditation standards, Florida Cancer Data System reporting regulations and standards related to oncology information management and documentation requirements. Scope of responsibility includes all Baptist Hospital South Florida hospital entities and Baptist Outpatient Service facilities. Estimated salary range for this position is $88478.97 - $115022.66 / year depending on experience. Bachelor's Degree required. Must be Certified Tumor Registrar (CTR) through the NCRA. Three years of leadership experience required. Possess at least three years experience in supervising Oncology Data Specialists, developing relationships, assisting or interacting with physician groups and product lines in a complex health care organization. Experienced in strategic planning for a hospital cancer registry with proven innovation and system improvements. Skilled in registry software including running complex reports and data dissemination. Proficiency in Microsoft office products required including communication tools with ability to learn new applications as required. Skilled in written and oral presentations. Proven ability to work well with physicians and multi-disciplinary groups.
    $88.5k-115k yearly 60d+ ago
  • Wealth Transition Services Senior Manager - Estate & GST Reviewer - Remote Eligible

    Eide Bailly 4.4company rating

    Remote job

    Work Arrangement: Remote, Hybrid, or In-office A Day in the Life A typical day as a Wealth Transition Services Senior Manager might include the following: * Reviewing United States Estate (and Generation-Skipping Transfer) Tax Returns (Form 706) and state level estate tax returns. * Working with staff to ensure estate and GST tax returns are completed correctly by required deadlines and under firm processes. * Interpreting and reviewing various legal documents (Wills, Trusts, and other instruments) in relation to estate and business succession planning (specifically estate tax considerations and the allocation of GST exemption and reporting considerations). * Technical research on estate, gift and GST tax for internal clients. * Assisting clients with high net worth or ultra-high net worth. * Looking at the tax situation of the individual and their estate from various angles to ensure the maximum tax benefit is applied. * Managing client relationships internally and externally by proactively seeking solutions that add value to the client experience. * Business development and billing responsibility. * Assist in preparation of marketing materials and presentation of internal and external webinar trainings. * Coaching and mentoring staff. Who You Are * You have a Bachelor's degree in Accounting and an active CPA license or JD/L.LM. (taxation) * You have 7+ years of experience in gift, trust, and estate tax in public accounting, law firm, or a related field. * You have expertise in estate and GST tax (interpretation and advisement on estate tax and GST provisions in estate planning documents) * You have significant experience in preparing and reviewing Federal and State level estate tax returns. * You have knowledge and expertise in various allocation rules for GST exemption, late allocations, and reporting considerations for transferors. * You are an excellent communicator -- your verbal and written communication skills are outstanding. The Wealth Transition Services Senior Manager will interact with clients in the high net worth and ultra-high net worth space and will speak to groups on wealth transition topics. * You are a multi-tasking master and there is never a deadline you can't meet. * You have experience developing business and networking. Must be authorized to work in the United States now or in the future without visa sponsorship. Making an Impact Together People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly. Compensation: $125,000-$200,000 Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. Benefits Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. Next Steps We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page. For extra assistance in your job search journey, explore EB Career Resources-a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options. Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws #LI-MB1 #LI-REMOTE
    $125k-200k yearly Auto-Apply 60d+ ago

Learn more about service delivery manager jobs