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Become A Service Department Manager

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Working As A Service Department Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Service Department Manager Do At Crown Roofing LLC

* Performing surveys and creating reports on roofing systems.
* Preparing proposals for maintenance and repairs for roofs
* Hire, train and manage service foreman, helpers and supervisors
* Manage service department administrative staff
* Manage billings, AR and job cost for service department
* Meet goals for revenue, gross profits and net profitability of department.
* Maintain relationships with clients to ensure 100% customer satisfaction.
* Maintain fleet of vehicles for service, and inventory for tools, equipment and materials

What Does A Service Department Manager Do At Stanley Consultants Inc.

* Supervises daily financial transactions to assure accounting records and documents provide a complete and accurate record and are maintained in accordance with established policies and procedures
* Supervises Accounting Department members to ensure performance & conduct adhere to the Company's standard of excellence
* These include but are not limited to Accounts Payable, Purchasing, Travel, Retirement, Expense Reporting, Cash Management, Credit Cards, Check Processing & GL Postings
* Participate with third party auditors on financial & overhead audits as needed
* Work to streamline current processes & improve efficiencies
* Manage cross training plans within the department
* Review of account reconciliations
* Other accounting duties and special projects as assignedRequirements

What Does A Service Department Manager Do At Blanton's Heating & Air C

* Recruit, hire, train and improve the field technicians.
* Work with the dispatch department to make sure the right technician goes to the right job.
* Bring more energy than you take, because you will set the tone every day for the entire department.
* Inspire technicians to hit their goals.
* Train, develop and hold your team accountable to exceptional performance standards.
* Integrate sales strategies across other departments to drive profitable results.
* Show technicians how to establish customer rapport to offer the right products and services.
* Understand sales criteria and hold your team accountable for exceeding revenue goals.
* Work alongside customer service and dispatch to ensure overall success of the business.
* Monitor performance of field technicians and advise them on how to improve.
* Manage team schedule to meet ongoing customer demand and seasonal spikes.
* Make sure incentive programs are equitable and properly documented.
* Review and approve invoices, time cards, curbside feedback and option sheets.
* Serve as a technical back-up for field technicians when necessary.
* Be professional and establish customer rapport, encouraging repeat business.
* Respond to customer requests, resolving issues and promoting the brand.
* Competencies for Success:
* Develop a proven track record in operations & management
* Ability to inspire and lead others to attain company goals.
* Highly organized with exceptional follow-through abilities.
* Strong verbal and written communications.
* Quick, sound decision-making abilities.
* Good presentation and public speaking skills is a plus.
* Excel in a fast-paced, goal-driven environment.
* Ability to build trust, diffuse conflict and hold others accountable.
* Competitive individual contributor who also loves to win as a team.
* Salary range: $60 - $85K, plus bonuses
* Sound like a good fit? Let's talk about how together we can be greater! We’ve Got It Going On!
* Clients aren’t the only ones happy with Blanton’s—our employees are pretty darn impressed, too! Committed to excellence, Blanton’s has built a skilled, experienced team that’s client-focused throughout every project phase.
* Not only are we fun and friendly; we share the same service goals.
* There are many reasons Blanton’s attracts the best people, and these are among the best:
* Industry Leader.
* We give each client the 5 star experience.
* We have been in business over 65 years providing outstanding customer service resulting in exceptional customer reviews and ratings.
* Competitive pay, great benefits and vacation time.
* We are an equal opportunity employer with benefits including Comprehensive medical, dental, 401(k) with company match; paid holidays and vacations.
* Plus, incentive pay and rewarding competitions (travel, prizes, etc.)
* Outstanding Culture.
* We provide a positive and supportive work environment which our employees value.
* Professional facility, shop and warehouse & a positive work environment with amazing people
* Always Growing
* Outstanding advancement opportunities.
* Largest in the area; 60+ and counting; Blanton’s is constantly growing and we think you should too.
* Our company growth allows for internal growth opportunities across all of our business lines and departments.
* Always Growing
* Professional development.
* Ongoing, onsite, and offsite, education opportunities, education assistance, tuition reimbursement and continuing education credits allow Blanton’s employees to keep their knowledge of current industry changes relevant.
* Fun company-wide events & family oriented culture.
* Regularly scheduled gatherings, dinners & company outings & our annual company holiday party; just to name a few
* Every business has a story to tell.
* Ours goes way back to 1951 when Nathan “Bill” Blanton first founded Blanton’s Heating & Air.
* It was the start of a special journey—and one that we’re proud to continue today.
* Specializing in home services now, our business has certainly evolved through the years.
* But what hasn’t changed is the care we give our clients, and employees.
* We know the key – to provide the highest level of service we must employ and retain the best of the best.
* We welcome you to apply and become a part of our winning team.
* Please check out this Service Manager video job description and ensure this career is right for you: https://www.youtube.com/watch?v=dqlWZ5JUhzw
* Check us out on our website: www
* BlantonsAir.com

What Does A Service Department Manager Do At Universal Engineering Sciences

* Maximizes long and short term profits for company and department
* Performs and coordinates with the marketing department and branch manager
* Supervises, hires, fires and evaluates department supervisors, technicians, and administrative personnel
* Prepares proposals, invoices and reports
* Drives to job sites and client meetings
* Coordinates personnel and equipment within and between branch offices.
* Follows and enforces safety procedures
* Other duties may be assigned
* Directly supervises five to 50 (depending on size of branch) employees in the Construction Services Department.
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
* The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

What Does A Service Department Manager Do At Foster Electric Corporation

* A Service Department manager’s responsibilities fall into three general categories: resource management, team coordination, and liaison activities.
* Resource management involves pre-planning, planning, organizing, scheduling and efficiently using:
* Labor
* Subcontractors
* Materials
* Time
* Installed equipment
* Budgets
* Construction equipment

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Service Department Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Russian

  • Chinese

  • French

  • Portuguese

  • Japanese

  • Arabic

  • Mandarin

  • Armenian

  • German

  • Polish

  • Hindi

  • Korean

  • Ukrainian

  • Bosnian

  • Thai

  • Filipino

  • Dakota

  • Carrier

  • Latvian

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Service Department Manager Education

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Top Skills for A Service Department Manager


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Top Service Department Manager Skills

  1. Food Safety
  2. Ensure Customer Satisfaction
  3. Warranty Claims
You can check out examples of real life uses of top skills on resumes here:
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Provide motivational leadership to my team Ensure customer satisfaction Knowledge of current McDonald's products Supervising employees and proper procedures
  • Submit Extended Warranty claims or Service Contract claims and process until paid.
  • Maintain proper control of payroll and other controllable expenses on a daily basis.
  • Handled customer complaints and solved issues related.

Top Service Department Manager Employers

Service Department Manager Videos

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