Service department manager demographics and statistics in the US
Service department manager demographics research summary. Zippia estimates service department manager demographics and statistics in the United States by using a database of 30 million profiles. Our service department manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service department managers after extensive research and analysis:
- There are over 77,187 service department managers currently employed in the United States.
- 35.7% of all service department managers are women, while 64.3% are men.
- The average service department manager age is 47 years old.
- The most common ethnicity of service department managers is White (61.0%), followed by Hispanic or Latino (18.3%), Black or African American (9.5%) and Asian (5.7%).
- In 2022, women earned 91% of what men earned.
- 8% of all service department managers are LGBT.
- Service department managers are 66% more likely to work at private companies in comparison to public companies.
On this page
Service department manager demographics by:
Service department manager gender statistics
35.7% of service department managers are women and 64.3% of service department managers are men.
- Male, 64.3%
- Female, 35.7%
Service department manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 64.3% |
| Female | 35.7% |
Service department manager gender pay gap
Women earn 91¢ for every $1 earned by men
Male income
$47,149
Female income
$42,853
Service department manager gender ratio over time
This data breaks down the percentage of men and women in service department manager positions over time. Currently, 35.7% of service department managers are female.
Service department manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 70.23% | 29.77% |
| 2011 | 69.42% | 30.58% |
| 2012 | 71.32% | 28.68% |
| 2013 | 71.47% | 28.53% |
| 2014 | 70.91% | 29.09% |
| 2015 | 71.08% | 28.92% |
| 2016 | 72.42% | 27.58% |
| 2017 | 71.03% | 28.97% |
| 2018 | 69.58% | 30.42% |
| 2019 | 65.21% | 34.79% |
| 2020 | 63.28% | 36.72% |
| 2021 | 64.31% | 35.69% |
Service department manager related jobs gender ratio
We compared service department managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Service Department Manager | 64% | 36% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service department manager demographics by race
The most common ethnicity among service department managers is White, which makes up 61.0% of all service department managers. Comparatively, 18.3% of service department managers are Hispanic or Latino and 9.5% of service department managers are Black or African American.
- White, 61.0%
- Hispanic or Latino, 18.3%
- Black or African American, 9.5%
- Asian, 5.7%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.7%
Service department manager race
| Service department manager race | Percentages |
|---|---|
| White | 61.0% |
| Hispanic or Latino | 18.3% |
| Black or African American | 9.5% |
| Asian | 5.7% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.7% |
Service department manager race and ethnicity over time
See how service department manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service department manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.92% | 10.66% | 4.94% | 15.28% |
| 2011 | 66.12% | 11.41% | 4.85% | 15.23% |
| 2012 | 65.14% | 11.72% | 5.06% | 15.58% |
| 2013 | 65.79% | 11.19% | 5.31% | 15.44% |
| 2014 | 65.63% | 11.00% | 4.86% | 16.06% |
| 2015 | 64.82% | 11.07% | 5.34% | 16.23% |
| 2016 | 63.92% | 11.33% | 5.46% | 16.68% |
| 2017 | 64.09% | 10.49% | 5.80% | 16.84% |
| 2018 | 64.72% | 9.99% | 5.92% | 16.59% |
| 2019 | 65.24% | 9.32% | 5.40% | 17.37% |
| 2020 | 62.86% | 9.54% | 5.56% | 16.99% |
| 2021 | 61.01% | 9.51% | 5.69% | 18.33% |
Service department manager wage gap by race
According to our data, asian service department managers have the highest average salary compared to other ethnicities. Black or african american service department managers have the lowest average salary at $46,111.
| Ethnicity | Salary |
|---|---|
| Unknown | $47,347 |
| White | $47,118 |
| Black or African American | $46,111 |
| Asian | $47,727 |
| Hispanic or Latino | $47,458 |
Average service department manager age
See how the average age of service department managers varies based on ethnicity and gender.
Male
Female
Service department manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Service department manager age breakdown
The average age of service department managers is 40+ years years old, representing 72% of the service department manager population.
Service department manager age breakdown
| Service Department Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Service department manager educational attainment
The most common degree for service department managers is bachelor's degree, with 49% of service department managers earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 13%.
- Bachelor's, 49%
- Associate, 23%
- High School Diploma, 13%
- Master's, 7%
- Other Degrees, 8%
Service department managers by degree level
| Service department manager degree | Percentages |
|---|---|
| Bachelor's | 49% |
| Associate | 23% |
| High School Diploma | 13% |
| Master's | 7% |
| Other Degrees | 8% |
Service department manager jobs you might like
Service department manager wage gap by degree level
According to the data, service department managers with a Doctorate degree earn more than those without, at $58,714 annually. With a Master's degree, service department managers earn a median annual income of $54,890 compared to $48,645 for service department managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $54,890 |
| High School Diploma or Less | $41,435 |
| Bachelor's Degree | $48,645 |
| Doctorate Degree | $58,714 |
| Some College/ Associate Degree | $42,868 |
Service department manager employment statistics
Most service department managers work for a private in the retail industry.
Company size where service department managers work
Below, you can see the size of companies where service department managers work.
Service department manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 19% |
| > 10,000 employees | 30% |
Service department manager jobs by company type
Employees with the service department manager job title have their preferences when it comes to working for a company. For instance, most service department managers prefer to work at private companies over public companies.
Service department manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 25% |
| Private | 66% |
| Government | 5% |
Service department manager jobs by industry
The most common industries for service department managers are retail, finance and construction.
Service department manager industry statistics
| Industry | Percentages |
|---|---|
| Retail | 18% |
| Fortune 500 | 12% |
| Finance | 9% |
| Construction | 8% |
| Health Care | 8% |
| Professional | 6% |
| Manufacturing | 5% |
| Government | 4% |
| Automotive | 4% |
| Education | 4% |
| Technology | 4% |
| Non Profits | 3% |
| Hospitality | 2% |
| Transportation | 2% |
| Telecommunication | 2% |
| Energy | 2% |
| Insurance | 2% |
| Media | 1% |
| Internet | 1% |
| Start-up | 1% |
| Real Estate | 1% |
Service department manager turnover and employment statistics
Service department manager unemployment rate over time
The unemployment rate for service department managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service department manager unemployment rate by year
| Year | Service department manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average service department manager tenure
The average service department manager stays at their job for 1-2 years, based on the 2,849 service department managers resumes in Zippia's database.
Service department manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 10% |
| 1-2 years | 34% |
| 3-4 years | 18% |
| 5-7 years | 17% |
| 8-10 years | 7% |
| 11+ years | 13% |
Service department manager LGBT ratio compared to similar jobs
Review the percent of service department managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Accounts Payable Assistant | 6.76% | 31,341 |
| Executive Assistant To Executive Director | 7.79% | 35,370 |
| Service Department Manager | 8.06% | - |
| Collections Specialist | 8.49% | 40,277 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Clerk | 9.31% | 75,101 |
Similar service department manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Accounts Payable Assistant | 6.76% | 31,341 |
| Executive Assistant To Executive Director | 7.79% | 35,370 |
| Collections Specialist | 8.49% | 40,277 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Clerk | 9.31% | 75,101 |
Foreign languages spoken by service department managers
The most common foreign language among service department managers is Spanish at 59.0%. The second-most popular foreign language spoken is Chinese at 6.0% and Russian is the third-most popular at 6.0%.
- Spanish, 59.0%
- Chinese, 6.0%
- Russian, 6.0%
- Arabic, 5.0%
- French, 4.0%
- Other, 20.0%
Service department manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 59.0% |
| Chinese | 6.0% |
| Russian | 6.0% |
| Arabic | 5.0% |
| French | 4.0% |
| Other | 20.0% |
