Service department manager jobs near me

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Claims Litigation Manager you will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy. What you'll do: Manage moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues. Apply intermediate knowledge of claims litigation processes. Proactively manage litigation and acts as liaison with members, internal and external counsel. Clearly document litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. Represent USAA at mediations, case conferences, and/or trials. Review, audit, and approve legal fees and expenses. Partner and/or direct law firm vendors to facilitate timely lawsuit resolution. Hold law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. Recognize and solves routine and intermediate issues arising out of legal case management. Follow practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes. Interact with membership, attorneys and management to advise on moderately complex litigation. Ensure members receive high levels of service from themselves and law firm vendors. May act as an informal resource for team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years work experience handling liability and first party claims or progressive experience in litigation. 2 years customer contact experience. Claims adjusters license in assigned state or ability to obtain license within 3 months. Demonstrated negotiation and customer service skills. Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management. Knowledge of P&C policies state laws. Knowledge of regulatory compliance related to claims and claims litigation. Experience handling large losses auto, property or commercial. Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: 3+ years Property claim handling experience. 3+ years Subrogation and arbitration claim handling experience. 1 + years Recovery Litigation and/or Litigation experience to include paralegal experience and managing through trial. 1+ years working with 3rd party Suppliers. Compensation range: The salary range for this position is: $85,040 - $153,080. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Arlington positions open to candidates located in the Washington DC area. The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers. Responsibilities: Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting Draft new material for emails to be sent to prospective customers used to garner interest in our products Monitor and respond accordingly to the What's Working emails Maintain reporting with teams passes and other relevant details Maintain and analyze sub-statistics in order to obtain pass goals for SDRs Identify areas of improvement for the SDR team, and coach those employees in need when appropriate. Be an expert on prospecting and other key elements that are necessary to be a top performer Meet and/or exceed individual goals to contribute to the team's success Exemplify the values and mission of the Company Handle day to day needs and requests for their SDR team Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Requirements: Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with sales prospecting tools Experience with web browsers (Chrome, Internet Explorer, etc.) Leadership skills required Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle Strong verbal and written communications Excellent time management and organization skills Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Job Summary The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance and address accordingly. Report Corrective and Preventative Actions in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Qualifications: Must be fluent in English and Spanish Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field of patient support programs preferred Previous management experience preferred Strong communication, presentation, and time management skills Commitment to the continued development of oneself and team members Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas Travel may be needed to perform your duties up to 10%. What is expected of you and others at this level: Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT. REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $67,500.00 - $86,670.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: Luxury Services Management: Oversee the delivery of luxury services across all properties, ensuring consistency and excellence Couture Program Development: Lead the global development and implementation of the couture program, including agency recruitment, program awareness, and revenue generation Guest Experience: Ensure that all luxury services and couture program initiatives enhance the guest experience and meet the highest standards of quality Revenue Growth: Drive revenue growth through the effective management and promotion of luxury services and the couture program Team Leadership: Hire, train, and manage team members, fostering a positive and collaborative working environment Partnerships: Establish and maintain strategic partnerships with luxury brands and service providers to enhance the couture program Budget Management: Develop and manage the budget for luxury services and the couture program, ensuring cost-effectiveness and efficiency Sales Strategy: Formulate strategies to drive sales in all segments to achieve budget targets and support hotels in achieving theirs Account Management: Create and operate a system for assessing account management effectiveness, ensuring effective targeting of new accounts Sales Activities: Coordinate sales activities including sales missions, sales blitzes, and tradeshow attendance Reporting: Compile weekly reports to summarize sales initiatives and productivity. Succession Planning: Implement effective succession planning and talent development within the team Commercial Partnerships: Solicit effective commercial partnerships to enhance the program Pre-Opening Support: Support the pre-opening sales and marketing plan of any new hotels Collaboration: Work in concert with hotel ExCom, Regional Directors, and relevant function heads on room categorization, pricing, and marketing expenses Requirements: At least 10 years of experience in a similar leadership role within the luxury hospitality industry Proven track record of driving revenue growth and enhancing guest experiences Strong leadership and team management skills Excellent communication and interpersonal skills Travel locally and internationally as required A collaborative team player who focuses on organizational success, business performance, and building strong relationships (both internal and external) Takes an entrepreneurial approach to achieving targets A confident and well-connected networker who always present a positive outlook and a good communicator Relevant hotel or hospitality experience within a similar organization is required Wealth of knowledge and connections in the Corporate RFP, Groups, Consortia & Luxury Travel markets Good understanding of industry systems, procedures, and best practices Excellent leader to collaborate, drive, and support the team within a positive working atmosphere To always present a positive outlook, be a good communicator and networker Be a champion of the LHG sales culture and act as a bridge between the region and LHG Corporate Office in terms of communication, direction, and ideology Excellent presentation and negotiation skills to win business, influence, and sustain continuous growth Deliver quality in any required analysis or business communications Passionate about people development, make promoting from within a priority Strong interpersonal and influencing skills, able to communicate effectively and positively with all levels of colleagues Self-starter with a hands-on approach. Innovative, pragmatic, and accommodating to foster positive team dynamics Able to work independently and in a team environment Awareness and sensitivity to the concepts of luxury and quality while also able to include a multi-brand approach to selling Able to link the value of colleagues, external guests, and business results Able to align business objectives with organizational development strategies Able to manage conflicting business priorities and to facilitate other departments in career development planning Salary range: USD150,000-230,000/annually For more information about Langham Hospitality Group, please visit: ***************************************

Private Dental practice in Fairfax VA looking for an exceptional Dental office manager and offers ultra-competitive benefits package and compensation of $38-$45 per hour (40 hrs/wk) plus performance based commissions/ MUST HAVE DENTAL OFFICE MANAGEMENT EXPERIENCE. Do you like to be part of an energetic, growing and state of the art private dental practice? Do you want to be fulfilled while helping our community achieve oral health? Join our friendly, patient-centered, progressive (strong commitment to CE) and team-driven practice. We are hiring an experienced Dental office manager. This person will oversee the daily operations of the practice while managing employee relations, patient relations and achieving operational goals. They will also be responsible for office profitability by managing patient scheduling, staff productivity, collections and receivables. Additional responsibilities include stimulating practice growth by supporting marketing, sales and promotional events. All aspects of the job require an exceptional level of customer service and communication skills. Must have knowledge of working with different insurance companies (PPOs only). We only consider resumes with extended experience in a Dental practice management environment. Our Philosophy: We are a full-service dental practice looking out for our patients' Complete Health using the most thorough care available. On a good day we create smiles and on a great day we change lives! We empower our team to inspire our patients to live healthier lives :) Ideal Candidate: 2 + years of experience in managing a dental practice Eagle Soft practice management software experience Is driven and committed to continuing growth Is a team player Has the ability to think outside the box, create better processes and collaborate when necessary Operates with integrity Compensation: Pay: $38-$45/hour + commission based bonus system Benefits: Medical insurance Dental benefits Paid Major Holidays (Christmas, New Years, Memorial Day, Independence Day, Labor Day, and Thanksgiving Day) Vacation Days (accrue after one year of active employment) Yearly Uniform Allowance Christmas Bonus Birthday Celebration with the team 401k Retirement benefits Profit Sharing plan Job Responsibilities: Act as the liaison or case manager between the practice and the patients. Meet with the Doctor on a weekly, monthly and annual basis to update and review the practice's performance. Lead the monthly team meeting. Prepare an agenda in advance and bring it to the meeting. Manage vacation requests/approvals, office calendar, and team attendance. Monitor team morale. Look for places to acknowledge the Doctor, Team, and Patients on what is going right in the practice. Notify departmental heads and/or team of any changes or new communication within the Practice. Managing of patient accounts, sending out statements and AR Daily tasks also include managing patient coordination and scheduling, insurance verification, treatment plan presentation.

The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDA regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) / Part-Time Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!

WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting. Responsibilities Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies. Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained. Track, coordinate, and support daily action items and taskers across executive-level front office operations. Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings. Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries. Assist with interagency agreement development and cross-functional collaboration. Represent the office at stakeholder tasker meetings and support ad hoc front office requests. Support compliance reviews, business process assessments, and stakeholder communications initiatives. Required Qualifications Bachelor's degree in Human Resource Management, Business, or related field. 6-10 years of professional experience in program coordination, records management, and administrative support roles. 2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment. Strong knowledge of records management practices, file retention policies, and documentation control procedures. Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership. ACTIVE TS/SCI with POLY is required to start Desired Qualifications Experience in HR management, onboarding, and personnel security coordination. Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases. Certification or training in records management, HR compliance, or program/project management. Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.

WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting. Responsibilities Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies. Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained. Track, coordinate, and support daily action items and taskers across executive-level front office operations. Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings. Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries. Assist with interagency agreement development and cross-functional collaboration. Represent the office at stakeholder tasker meetings and support ad hoc front office requests. Support compliance reviews, business process assessments, and stakeholder communications initiatives. Required Qualifications Bachelor's degree in Human Resource Management, Business, or related field. 6-10 years of professional experience in program coordination, records management, and administrative support roles. 2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment. Strong knowledge of records management practices, file retention policies, and documentation control procedures. Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership. ACTIVE TS/SCI with POLY is required to start Desired Qualifications Experience in HR management, onboarding, and personnel security coordination. Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases. Certification or training in records management, HR compliance, or program/project management. Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri 8a-5p Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $58k - $65k About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Full time Shift: Second Shift (Evenings - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions. Education Qualifications High School Diploma / GED Required Bachelor's Degree Related degree field. Preferred Experience Qualifications 2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required Supervisory experience. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency) Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency) Able to learn and understand basic medical terminology used in the service area. (Required proficiency) Licenses and Certifications SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required. Completion of department assigned education from a nationally recognized patient access education program is required. What you will do Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff. Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed. Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed. Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity. Respond to needs of the department within required timeframe during on-call hours. Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations. Accommodate and support the changes required to meet departmental and organizational goals and customer needs. Participates in workgroups, teams and various meetings as assigned. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Travel Requirements 10% Travel to other locations. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Capability On-Site; No Remote Scope Has Supervisory Responsibility Has Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 30 lbs Pulling: Occasionally 1-3 Hours up to 30 lbs Pushing: Occasionally 1-3 Hours up to 30 lbs Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor - Multifamily with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: * Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, teamwork mindset * Manage the completion of all work orders generated from resident requests * Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met * Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives * Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks * Implement and oversee inventory control * Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency * Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance * Prepare and manage the maintenance and capital expense budget for the property * Participate in regional and firm-wide initiatives and assignments * Participate in staff's evaluation process as needed and determined by Supervisor * Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment * Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations * Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets * Provide staff with correct equipment, tools, and training as appropriate to the property * Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling * Adjust and operate the fire alarm and life safety systems * Monitor and manage building energy use and maintain energy management programs * Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues * Ability to troubleshoot standard operations and repair problems with limited supervision * Successful completion of all required training programs within required timeframes * Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: * High school diploma or equivalent from an accredited institution preferred * Two or more years of property maintenance management or leadership experience in a related industry * Have or obtain required city and/or government licenses or permits, i.e.: * The EPA certification for refrigerant recycling * Pool & Spa Operator * * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit * Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances * Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations * Proven ability to train and direct others * Excellent written, verbal and customer service skills * Work indoors approximately 80% of the time and outdoors approximately 20% of the time * Use olfactory, auditory, and visual senses * Lift 25 lbs. or more * Climb up and down stairs and ladders * Access remote work areas and confined spaces (i.e., crawl spaces, roofs) * Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) * Ability to work an on-call schedule and overtime as business needs deem appropriate * Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays * Compensation: $31/hr - $33/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.

Core Responsibilities: Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Assist the General Manager by handling special requests, group blocking and unusual circumstances. Guide occupancy for maximum yield management of the hotel. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Perform other duties as assigned. Pay: From 65,000.00 Depending on experience

The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline * Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; * Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; * Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; * Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; * Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; * Evaluate and recommend revenue driving initiatives and monitor revenue performance ; * Recommend and implement approved changes that could improve service and increase operational efficiency ; * Ability to serve as Manager on Duty; * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; * Must be able to maintain confidentiality of information; * Perform other duties as requested by management, and * Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications * At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams * Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Family Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Base pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Email/SMS Marketing Department Lead We're seeking an experienced Email/SMS Marketing Department Lead to work full time as an independent contractor under Onda with D2C eCommerce clients. As an email marketing lead, you will have the opportunity to work with a dynamic team of talented Email Marketers to oversee all aspects of email marketing campaigns from research, content creation, to dissemination. You will be in charge of training meetings, oversight of client interaction, and fostering teamwork within the department. You will meet with our Chief Marketing Strategist to create plans for the department. This is a remote position. As our ideal candidate, you will bring a wealth of experience and creativity to the role. You will be responsible for overseeing the development and execution of email marketing campaigns that are effective, engaging, and memorable. You'll work collaboratively with your coworkers across departments to ensure that campaigns meet or exceed expectations, and that our clients' offerings get maximum uptake. To be successful in this role, you should be able to craft accessible, engaging, and compelling texts that capture the reader's attention. You'll have experience with Klavyio and other email marketing platforms and stay up-to-date on new technological developments that facilitate the dissemination and monitoring of campaign features. You will have had experience running a team and helping create an environment of growth and collaboration within that team. About the Company Onda (*********************** partners with brands to help them grow, by way of our pool of highly vetted talent experts within all areas of digital marketing. Onda acts as a "one-stop-shop" for e-commerce brands seeking assistance with their digital marketing labor and execution needs by providing premium talent. Joining our talent network offers you connections to top-tier weekly training and opportunities to trouble shoot any issues that may arise on your accounts. This, coupled with a variety of support departments (scheduling, billing, client resolution, etc) to help you focus on what you do best and help us all grow as a business. Responsibilities Develop and implement email and SMS marketing strategies to achieve client goals and objectives Conduct market research and analysis to identify target audiences and create customer segments for campaigns Create engaging and effective email and SMS content that aligns with client brand messaging and voice Collaborate with designers to develop visually appealing email templates and graphics Monitor and analyze email and SMS campaign performance metrics, including open rates, click-through rates, and conversions Use customer data and insights to optimize campaigns for maximum engagement and revenue generation Stay up-to-date on industry trends and emerging email and SMS marketing technologies Work closely with cross-functional teams to ensure campaigns are delivered on time and meet client expectations Skills Strong written and verbal communication skills, with the ability to craft compelling email and SMS copy Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously Experience with email marketing automation platforms, such as Klaviyo Familiarity with SMS marketing platforms and tactics Ability to analyze data and extract insights to inform marketing strategies Understanding of email and SMS marketing best practices and industry trends Creativity and innovation in developing new email and SMS campaign ideas An eye for good Email designs and necessary tools need to create them Qualifications 5+ years of experience in email and SMS marketing Experience with Klaviyo and other email marketing automation platforms Strong knowledge of email and SMS marketing best practices and strategies Excellent written English and verbal communication skills Proficiency in data analysis and reporting tools Ability to work independently in a remote environment Additional Information This is a 1099 independent contractor, Full time position 100% remote work The number of work hours is based on the number of client accounts you have at any given time You have a flexible schedule, but meetings and communications with clients occur between the hours of 9 am - 5 pm EST The ecosystem comes with various support functions, including scheduling, a designated billing department, and other admin functions so you can focus on what you do best You will have designated email and Google Meets for client communication

The Department Lead Billing and Posting Resolution is responsible for overseeing the operational performance of our revenue cycle services. This client-facing position is responsible for both strategic alignment and daily management of functional-based revenue cycle operations, including ongoing improvement to key revenue cycle indicators. These indicators include but are not limited to: A/R days, cash collection goals and posting, denials, underpayment and contract management activities related to patient account management. The Department Lead Billing and Posting Resolution should have comprehensive knowledge of revenue cycle operations and have experience building and leading a global workforce team. This position is responsible for providing thought leadership and RCM expertise while focusing on development, performance, and growth of your global teams. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Leadership Decision Making: Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Coaching & Building Talent Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers. Delegation Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Leading Teams Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work. Intentional about creating a collaborative environment with all team members to increase engagement and drive connection with teams across the globe. Executive Communication Clearly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear). Program/Project Management Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Staff Management Responsible for ensuring area of responsibility has the talent and resources to meet short- and long-term organizational goals as well as ensuring maximum productivity and performance. Responsibilities include, but are not limited to: Proactively recruit, screen, and select candidates for current and future resource requirements. Effectively orient new hires to ensure a positive and productive employee engagement experience. Ensure structure and hiring plans (within budget) are appropriate for performance and productivity levels required. Utilize the company's performance management program as designed to align individual performance to overall performance objectives. Meet all completion requirements at a high quality level. Provide ongoing performance feedback. Identify and take appropriate action for non-performance. Ensure each employee has a yearly performance review that is reviewed with employee and the review to be sent to Human Resources each year. Ensure each employee has a clear and thorough understanding of their role and responsibilities. Keep job descriptions current for each position. Actively support and participate in organizational development and training programs. Meet all completion requirements at a high quality level. Mentor, guide, and coach direct reports in order to expand their capabilities and performance. Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior managements. Administer all internal policies and procedures in accordance with corporate, human resources, budgetary, and finance guidelines. Ensure accuracy of staff data records. Comply with all employment laws and regulations including, but not limited to, equal employment opportunities for all. Minimum Requirements: Education/Experience/Certification Requirements Strong leadership and interpersonal skills, with the ability to lead and motivate a global team effectively. Experience building and leading global RCM teams. Bachelor's degree in Healthcare Administration, Business Administration, or related field required. Minimum of 10 years of experience in revenue cycle management leading a global RCM team, with progressive responsibilities in leadership roles. In-depth knowledge of revenue cycle operations, healthcare billing and coding practices, and regulatory requirements (e.g., HIPAA, Medicare/Medicaid). Excellent analytical and problem-solving abilities, with a focus on continuous improvement and operational excellence. Advanced proficiency in Microsoft Office Suite and healthcare information systems (e.g., EPIC, Cerner, Thrive,etc ). Strategic thinker with a proactive approach to identifying and addressing challenges. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Strong commitment to ethical conduct, confidentiality, and compliance with industry standards. Effective communicator with the ability to convey complex information clearly and concisely. Preferred Qualifications: Relevant certifications in revenue cycle management are desirable. Working Environment/Physical Demands Working Environment: General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. Periods of stress may occur. Physical Demands: Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. Some walking and standing relative to interaction with other personnel. Travel Requirements: None X Occasional Moderate Frequent Very Frequent (25% or Less) (25% - 40%) (40% - 80%) (80% or more) Other possible Unofficial Titles: Unofficial titles may be given by the manager and used for calling cards and email signatures. Revenue Cycle Director Management

Job Description Qualifications Purpose & Scope: Supervises employees engaged in serving food and in maintaining cleanliness of food service areas. Education: High school diploma or equivalent is preferred. Experience: One year of supervisory experience preferred. One year of experience in food services is preferred. Basic mathematics and writing skills are required. Certification/Licensure: None.

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? REPRESENTATIVE RESPONSIBILITIES: Understand, protect and promote our empathetic, people-focused culture in all aspects of the business. Lead with empathy, strong communication, and a people-focused approach to achieve successful results for the Southeast Area. Support and shape the company's people-focused culture by promoting inclusivity, diversity, and collaboration by reinforcing positive workplace values and encouraging teamwork and cross-functional collaboration. Lead the Department and collaborate with teams across Verdantas to drive a positive, engaging workplace consistent with our core values. Ensure the Department meets its operational performance metrics including utilization, billing, collections, sales, and health & safety. Ensure the Department delivers quality work and achieves client satisfaction. Drive Department staffing, hiring, retention, and engagement efforts. Expand Verdantas' presence and market share in the Southeast Area. Monitor weekly workload and staff allocation to balance resources and project demands. Review weekly time sheets and expense reports and ensures that company policies and procedures are followed. Actively manage their own projects and clients with strong financial performance and high client satisfaction. Mentor staff to achieve personal and career growth. Conduct performance reviews and engage in meetings with staff to provide ongoing feedback on performance and guide professional development. Assist Area and Practice Leaders with staff loading and staff resource management/allocation. Maintain a high external profile through membership/attendance in industry organizations and continually growing a contact base Coordinate and communicate with Human Resource Department, as necessary. QUALIFICATIONS: Servant leadership approach to the business - leading by example Empathy and understanding while maintaining technical and client service excellence. A team builder, encourager and willing mentor Proven ability to build strong partnerships and relationships both internally & externally. Bachelor's degree in Civil/ Environmental Engineering, Environmental Science or Geology - Advanced degree is preferred. A minimum of 12-15 years of experience in the engineering consulting industry. Registered as a Professional Engineer or Professional Geologist preferred Demonstrated success in project and client management. Experience in marketing/business development as it relates to new client acquisition. Demonstrated people management and mentoring experience. Salary Range: Salary: Salary based upon the depth and relevance of a candidate's experience as it relates to the position description Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet