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Popular service desk analyst certifications include Network 5 Certification, Security 5 Certification, or HDI Desktop Support Technician (HDI). To improve service desk analyst qualification and skills, we prepared some online courses to help in service desk analyst education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Information Technology | 17.0% |
| 2 | Computer Information Systems | 14.7% |
| 3 | Computer Science | 13.0% |
| 4 | Business | 12.8% |
| 5 | Computer Networking | 10.2% |
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. Service Desk Analyst Crash course for beginners.
Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...
3. Help Desk Analyst
Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...
4. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
5. IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...
6. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
7. Learning IT Help Desk for Beginners
Must know skills for Helpdesk and Service Desk Professionals!!...
8. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
9. ComputerCavalry: IT Help Desk Training for IT Professionals!
Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...
10. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
11. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
12. IT Help Desk Professional
Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...
13. Learning IT Help Desk Basics
Get the skills you need to pursue an entry-level position as an IT help desk technician...
14. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
15. IT Help Desk for Beginners
The essentials to become an IT Help Desk Technician...
16. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
17. Remote Desktop Services Windows Server 2016
Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...
18. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
19. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
20. LDAP Directory Services : Concepts, Setup and Configuration
The best course on LDAP and Directory Services essentials. Learn LDAP setup in a practical way and get hand on !!...
| Service desk analyst education level | Service desk analyst salary |
|---|---|
| High School Diploma or Less | $46,099 |
| Bachelor's Degree | $47,132 |
| Some College/ Associate Degree | $47,270 |