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The differences between service desk analysts and desktop support contractors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service desk analyst has an average salary of $45,397, which is higher than the $43,977 average annual salary of a desktop support contractor.
The top three skills for a service desk analyst include service desk, customer service and troubleshoot. The most important skills for a desktop support contractor are desktop support, laptop computers, and PC.
| Service Desk Analyst | Desktop Support Contractor | |
| Yearly salary | $45,397 | $43,977 |
| Hourly rate | $21.83 | $21.14 |
| Growth rate | - | 10% |
| Number of jobs | 55,828 | 110,472 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 51% |
| Average age | 37 | 42 |
| Years of experience | - | 2 |
Service desk analysts and desktop support contractors have different pay scales, as shown below.
| Service Desk Analyst | Desktop Support Contractor | |
| Average salary | $45,397 | $43,977 |
| Salary range | Between $30,000 And $67,000 | Between $29,000 And $65,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | The Citadel | - |
| Best paying industry | Technology | - |
There are a few differences between a service desk analyst and a desktop support contractor in terms of educational background:
| Service Desk Analyst | Desktop Support Contractor | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 51% |
| Most common major | Information Technology | Computer Information Systems |
| Most common college | - | Carnegie Mellon University |
Here are the differences between service desk analysts' and desktop support contractors' demographics:
| Service Desk Analyst | Desktop Support Contractor | |
| Average age | 37 | 42 |
| Gender ratio | Male, 74.4% Female, 25.6% | Male, 91.6% Female, 8.4% |
| Race ratio | Black or African American, 10.5% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 12.3% White, 50.7% American Indian and Alaska Native, 1.7% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.9% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 13% | 11% |