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Best service desk associate certifications
Service desk associate certifications allow job seekers to demonstrate their competency as an service desk associate to employers. However, not all service desk associate certifications provide the same value for job seekers.
The best certifications for a service desk associate are Certified Pharmacy Technician (CPhT), Certified Medical Office Manager (CMOM), and Nationally Certified Medical Office Assistant (NCMOA).
Below is a list of the best service desk associate certifications. Obtaining an service desk associate certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for service desk associates
| Rank | Service desk associate certification | Organization |
|---|---|---|
| 1 | Certified Pharmacy Technician (CPhT) | PTCB |
| 2 | Certified Medical Office Manager (CMOM) | PMI |
| 3 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
3 best service desk associate certifications
1. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
What is the best certification for a service desk associate?
The best service desk associate certification is Certified Pharmacy Technician (CPhT). The Certified Pharmacy Technician (CPhT) is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this service desk associate certification:
- To become a certified Certified Pharmacy Technician (CPhT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What certifications can impact a service desk associate career and salary?
The Certified Pharmacy Technician certification will help you to secure a pharmacist technician position, which will increase your pay and career trajectory. A pharmacist technician's average salary is $34,419 whereas service desk associates make an average salary of $40,699.
The most common combination of service desk associate certifications include: Certified Pharmacy Technician (CPhT), Certified Medical Office Manager (CMOM), and Nationally Certified Medical Office Assistant (NCMOA).
Online courses for service desk associates to earn certifications
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