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  • Customer Service Specialist

    Manpowergroup 4.7company rating

    Remote service desk associate job

    As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role. What You'll Get from This Opportunity: * Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more. * Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company. * Paid job training and access to a library of specialized professional development and training courses. * Shift differentials available. * Performance-based rewards. * Variety - every day is different. Essential Job Functions: * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls) * Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture. * Providing technical support for company's online products and services (PC, mobile, and tablets). * Collaborating with a wide range of the company Teammates to help solve client challenges. * Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office). * Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients. Required Qualifications: * Minimum 1 year client service experience. * High school diploma/GED. * Demonstrated success in problem resolution, multi-tasking and attention to detail. * Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients. * Strong interpersonal, verbal, and written communication skills. * Flexibility, empathy, and patience to work in a fast-paced, high-volume call center. * Ability to read and follow call center "scripts" when handling different scenarios. * Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change. Preferred Qualifications: * Previous experience working in a remote/ work from home environment. Mobile Requirements: * Hard wired high speed internet speed- Minimum of 50 MBPS download * Dedicated home office space * Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite Training: Training will take place in office for minimally the first 3 months. Schedule During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. * Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week * Saturday Squad Shifts- working every Saturday and 2 days off during the week * Additional compensation offered for Weekend Warrior and Saturday Squad * All other shifts will require working at least every other Saturday or Sunday
    $26k-33k yearly est. 4d ago
  • Client Services Associate

    MBS Professional Staffing 4.0company rating

    Remote service desk associate job

    About the role... This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants. Initial responsibilities include: Support client service and account administration Coordinate transactions like cash flows, asset transfers, and trades Prepare client reports and meeting materials Manage documentation and client records Communicate with custodians and outside advisors Contribute to team-wide projects and office operations Qualifications: Degree in Finance, Accounting or similar field Salesforce experience a plus Proficient in Microsoft Office (especially Excel and Outlook)
    $54k-73k yearly est. 3d ago
  • Hybrid Service Writer / Diesel Mechanic

    Truckpro LLC 4.1company rating

    Remote service desk associate job

    TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems. Benefits for Service Writer/Diesel Mechanic: Competitive Pay Paid Training Employee Referral Bonus Medical, Dental and Vision 401K - with company match Paid Time Off - NO WAITING PERIOD Paid Holidays Safety Boot Purchase Reimbursement Unique company culture that values its people A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles. Service Writer Responsibilities Include: Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline Process invoices, handle billing, and ensure all warranty paperwork is completed correctly Schedule service appointments and manage the shop's workflow to ensure efficient operations Coach, train, and mentor mechanics/technicians Diesel Mechanic Responsibilities Include: Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools Perform welding and driveline repairs (requires hot work awareness) Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures Service Writer/Diesel Mechanic Candidates Will Have: Comprehensive understanding of service operations in the heavy-duty truck industry ( Prior experience as a service writer or service advisor is highly desirable) 5+ years hands-on experience as a diesel mechanic or technician ( within heavy-duty industry required ) Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols Proficiency with diagnostic software, shop management systems, and basic office software (i.e., diesel laptop, Eaton, Bendix, ABS Brakes, JPro ) Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment A valid driver's license and a clean driving record ( required ) Current or ability to obtain at company expense: CDL Class B or Class A ( required ) Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus A degree or certification in diesel technology, or a related field ( preferred ) Proficient with MS Office Suite products with ability to conduct basic tasks in Excel Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The work is active Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law." #LI-MW1
    $26k-34k yearly est. 2d ago
  • Field Testing Associate (Full-Time)

    Columbiacare Services 4.0company rating

    Service desk associate job in Washington, DC

    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! Affordable Medical/Dental/Vision plans ~ Flexible Spending Account ~ Whole Health & Wellness Reimbursement Program ~ Professional development and training opportunities ~100% Vested Retirement Plan w/ up to 6% Match ~ Holiday Pay (9) ~ Paid Personal Growth Hours ~ Paid Time Off for Mental Health ~ Company Paid Life Insurance ~ Spontaneous & Longevity Bonuses ~ Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website ! We have an exciting opening for a Residential Associate position at our Madrone Ridge SRTF program in Junction City, Oregon. Residential Associates are members of a direct care team serving adults with serious mental illness. Primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping, preparing meals, administering medication, and keeping accurate clinical documentation. If you have experience working as a Direct Support Professional (DSP), Residential Assistant (RA), Qualified Mental Health Associate (QMHA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Residential Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Sunday through Tuesday, 3:00pm - 11:30pm (Part Time, Swing) Tuesday through Saturday, 3:00pm - 11:30pm (Full Time, Swing) Sunday through Tuesday, 10:00pm - 8:00am (Part Time, Night) 20.00 - $22.00 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). Madrone Ridge is a state-licensed, Secure Residential Treatment Facility (SRTF) in Junction City, Oregon. This program serves up to 8 adults who require Aid and Assist services. Clients receive restoration services, competency assessment, mental health rehabilitation services, and personal care supports in a secure residential setting. The facility is located on the OSH Junction City Hospital campus in a home-like, ADA-accessible cottage. Must be eligible for Qualified Mental Health Associate (QMHA) registration. Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. For any questions about eligibility or the application process, please contact our HR department. ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. 20-22 Hourly Wage
    $22 hourly 2d ago
  • Customer Service Specialist

    Joola

    Service desk associate job in North Bethesda, MD

    JOOLA is for looking for an experienced Seasonal Customer Service Specialist with a passion for growth and interest in pickleball and table tennis! We are seeking a dynamic and results-driven Customer Service Specialist to join our team for the busy season. In this temporary role, you'll play a key part in supporting our growing pickleball business-driving and nurturing new opportunities while maintaining strong relationships with existing clients throughout the season. Responsibilities: Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services. Order Processing: Assist in processing consumer orders through mult`iple communication channels (email, phone, web) and provide order confirmations. Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity. Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information. Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services. Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system. Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays. Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues. Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image. Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement. Qualifications: High School diploma or equivalent 1-3 years of customer service experience, preferably in a consumer-facing role or call center environment. Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite Experience with CRM software (Salesforce) is a plus About JOOLA: JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
    $28k-38k yearly est. 4d ago
  • Remote Customer Service Agent

    Ver-A-Fast 4.3company rating

    Remote service desk associate job

    GREAT WORK FROM HOME OPPORTUNITY We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access. If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY. Please watch your email and spam box for a reply from us about scheduling your interview. We thank you for your interest in this GREAT work from home opportunity. Please Note: We are not currently contracting in the following states: CA, CO, CT, MA, NV, NY, OR, WA, & WI. Job Types: Full-time, Part-time
    $24k-28k yearly est. 60d+ ago
  • Delivery Architect, Professional Services

    Ciena 4.9company rating

    Remote service desk associate job

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to drive transformative solutions for our customers? Join Blue Planet, a division of Ciena, as a Professional Services Delivery Architect and become an integral part of a dynamic team dedicated to delivering excellence and innovation in the OSS domain. This role offers the opportunity to lead impactful projects, collaborate with global teams, and shape the future of telecommunications technology. How You Will Contribute: Deliver high-quality, repeatable solutions with Professional Services project teams while ensuring alignment with global standards. Transition project delivery from the Sales team, taking ownership to ensure solutions are delivered on time and within budget. Lead customer workshops and design sessions, crafting technical architecture and design specifications that drive success. Provide expert guidance on resolving complex implementation issues and ensuring best practices for Blue Planet products. Manage multiple customer engagements, addressing challenges proactively and navigating client relationships effectively. Educate teams on industry trends, best practices, and Blue Planet solutions while continuously developing consulting and application skills. Advocate for improvements in practice efficiency, services, and processes to enhance overall delivery. The Must Haves: 10+ years of experience in OSS projects with a deep understanding of telecom network design and architectures. Expertise in OSS Inventory Management, Discovery, Activation, and associated technologies like SDN/NFV, cloud infrastructure, and service orchestration. Knowledge of inventory systems such as Amdocs ARM (Cramer), Ericsson Granite, Netcracker, Oracle MetaSolv, etc. Hands-on experience in Solution Architecture within telco OSS/BSS areas, managing distributed teams, and leading complex global projects. A bachelor's degree in computer science, management information systems, engineering, or a related field. Exceptional business and technical communication skills with the ability to interact with senior management and executives. Availability to travel as required. Nice to Haves: Experience implementing Blue Planet solutions and systems integrations. Expertise in telecommunications, broadband, and communications planning and pricing. Strong problem-solving, time management, and adaptability skills. Visionary leadership with the ability to build rapport and drive change effectively. Advanced knowledge of applied business practices in telecommunications and related industries. Superior verbal presentation and written communication skills. Demonstrated ability to identify and proactively resolve challenges. Pay Range: The annual pay range for this position is $130,900 - $209,100. #LI-BS1 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $130.9k-209.1k yearly Auto-Apply 41d ago
  • Insurance Sales and Customer Service Agent

    Blue Ridge Risk Partners 4.2company rating

    Service desk associate job in Greenbelt, MD

    Title: Personal Lines Sales Agent Job Type: Full Time/ Non-Exempt Supplemental Pay: Bonus opportunities & Commission pay What You'll Do as a Personal Lines Sales Agent We're looking for a proactive, people-friendly multitasker to join our team as a Personal Lines Sales Agent! In this role, you'll be the first point of contact for new prospects and a key support partner for our Personal Lines Account Executives. You'll help gather client information, process paperwork, and keep things running smoothly behind the scenes, all while delivering a great first impression. If you love helping others, staying organized, and being part of a fast-paced team, this could be the perfect fit! What You'll Be Doing: Support Account Executives by gathering signed applications, updating client info, and uploading documents into the system Connect with clients via phone, email, text, or in person to assist with questions and requests Process account transactions like mortgage changes, billing statements, ID cards, and declarations Coordinate claims updates by reaching out to adjusters and heling communicate with clients Gather data from prospects and enter it into our quoting and management systems Reach out to clients for cross-sell and account rounding opportunities Manage incoming leads and distribute them to the Account Executive team Support special projects involving data entry, third-party tools, and client interaction Follow agency procedures and help improve processes to boost efficiency Requirements What You'll Bring to the Team: A high school diploma or GED equivalent A Property & Casualty license is a plus. If you don't have one yet, we'll support you in getting it! Strong communication skills, written and verbal A positive attitude and a team-first mindset Ability to work independently and follow processes with precision Great customer service instincts and problem-solving skills Solid organizational and time management abilities Comfort with Microsoft Office and basic computer tools Bilingual Abilities are a plus The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work Location: In person Salary Description $50,000 to $60,000
    $50k-60k yearly 60d+ ago
  • Associate Customer Service Representative, B2C - $500 Sign on Bonus!

    Kohler 4.5company rating

    Remote service desk associate job

    Work Mode: Remote $500 Sign on Bonus! Opportunity Apply today to join our Jan 12, 2026 training class! As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Functional Skills * Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. * Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. * Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. * Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. * Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. * Gain knowledge of all Kohler and Sterling products and the associated warranties associated. * Read and understand technical publications, diagrams, and specification documents. * Excellent interpersonal and communication skills. * Track orders, provide availability, and other shipping information. * Up sell Kohler and Sterling products and accessories as appropriate. * Assist with implementing procedures to maximize up-time and phone coverage. * Track trends in product variations and report to engineering and quality as appropriate. * Participate in department initiatives as needed. * Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. * Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! * The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. * Have a separate confidential and distraction free workspace with no background noises * Freedom from other responsibilities - you must be focused on delivering a world class service experience. * Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. * Part-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-Remote #LI-KS1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $20-21 hourly 2d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Service desk associate job in Bealeton, VA

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • HVAC Controls Service Professional - Energy Solutions - CMTA

    CMTA, Inc. 3.8company rating

    Service desk associate job in Fairfax, VA

    **CMTA, a Legence company** CMTA (********************** is one of the fastest growing engineering firms in the U.S., with nationally recognized expertise in sustainable, high-performance building engineering. We are a collaborative, innovative, and energetic team that leverages a data-driven, holistic approach to consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose skills and personalities drive them to excel, fostering a workplace that provides unparalleled growth and career opportunities. **Fairfax, VA (or DMV surrounding area)** The core business of our Energy Solutions division is the delivery of Guaranteed Energy Savings Performance Contracts (ESPCs). Simply put, our ESPCs are a viable way to upgrade and renovate facilities in a budget-neutral or even budget-positive way. The process diverts money already being spent on utilities and directs it into facility upgrades, covering scope development, design, bidding, construction management, commissioning, measurement and verification, and even ongoing energy management services. We have experience in designing the nation's most energy efficient buildings, including many zero energy buildings. Our knowledge is unparalleled in the Guaranteed ESPC market, which allows us to dive deeper than our competitors. **Job Description:** CMTA is looking for a skilled Commercial HVAC Controls Service Professional with 10+ years of commercial HVAC controls experience. The Commercial HVAC Controls Service Professional is responsible for utilizing their knowledge of building automation systems, electrical schematics, wiring diagrams, pneumatic and electronic control systems, HVAC systems, HVAC controls software, etc. to maintain, repair and troubleshoot HVAC control systems to help bridge the HVAC controls needs of the client with the technical solutions that meet those needs. This position is critical to our team for several reasons including: + Increasing Complexity of Systems: Modern HVAC systems are more complex than conventional systems. This complexity requires expert guidance to ensure systems are designed, installed, and maintained correctly. + Focus on Energy Efficiency: With a global emphasis on energy efficiency and reducing carbon emissions, clients seek expert advice on sustainable HVAC solutions. Our Service Professionals play a key role in supporting systems that meet these goals. + Regulatory Changes: Changes in building codes and environmental regulations require HVAC systems to meet specific standards. Our Service Professionals are needed to help navigate these regulations and ensure compliance. + Maintenance and Optimization: Beyond start-up and commissioning, there is a continuous need for system optimization and maintenance. Our Service Professionals provide valuable advice to customers regarding maintenance, efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + Troubleshooting, commissioning, and servicing HVAC controls and building automation systems while ensuring customer satisfaction + Maintaining a vehicle by keeping records of service manuals, scheduling, and completing repairs and maintenance service + Documenting work by completing paperwork on each job and maintaining files + Providing technical support to customers and engineering staff + Flexibility to work overtime/weekends, as required **Requirements:** + 10+ years of commercial HVAC controls and building automation system experience + Associate's degree in related field (suitable experience can substitute) + Experience with integration to 3rd party control systems + Experience with commissioning + Knowledge of software and computer language used to operate Tridium Niagara Framework. Niagara AX and/or N4 certification is preferred + Knowledge and understanding of various communications protocols used in the industry including BACnet, Lonworks and Modbus + Valid drivers license in good standing, issued by resident state required. We are unable to provide immigration sponsorship for this position. \#LI-OS1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Health & Welfare:** Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program **Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Salary** **Education Level** **Equivalent Experience**
    $32k-48k yearly est. 9d ago
  • Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances 4.8company rating

    Remote service desk associate job

    The GEA Way At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities PositionBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) LocationUSA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create Possibilities As a Bilingual Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues (in English and Spanish). In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.85/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and po What You'll Bring to Our TeamPosition Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $17.9 hourly Auto-Apply 49d ago
  • Customer Service Agent - Remote

    Disabled Veteran Solutions 4.1company rating

    Remote service desk associate job

    Job Description Grow With Us at DVS - We're Hiring Inbound Customer Service Superstars! If you're someone who enjoys helping people and wants to be part of a team that truly values you - not just for what you do, but for who you are - then you're going to love it here at Disabled Veteran Solutions (DVS). We're seeking friendly, patient, and service-minded individuals to join our customer care team, supporting meaningful, government-based programs. You don't need a fancy title or years of call center experience - you just need heart, professionalism, and a desire to make someone's day a little easier. What You'll Be Doing Answer incoming calls and be the friendly voice callers can count on. Help people with simple troubleshooting and submit support tickets when needed. Schedule appointments and walk callers through next steps. Document conversations in the system so follow-through is easy and accurate. Check back in with customers when follow-up is needed - because great service doesn't end with one call. What You'll Need A quiet place to work and reliable high-speed internet A computer (Windows-based), dual monitors preferred, and a USB-wired headset A high school diploma or GED The ability to pass a background check Clear, friendly communication skills Availability between 9 am - 6:30 pm EST, Monday-Friday Bonus: If you speak both English and Spanish - that's a big plus! Why People Love Working Here At DVS, we honor Veterans and Military Families by offering meaningful and respect-filled employment. You'll be recognized and rewarded for your performance in an environment that challenges you and provides clear direction for success. Plus, we offer development opportunities for other roles you might be interested in. About Disabled Veteran Solutions Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing. As a Service-Disabled Veteran-Owned Small Business, we're committed to excellence, adaptability, and exceeding client expectations. If you're ready to step into meaningful work with real impact, we'd love to have you on board. Training Start Date: December 8, 2025 Training Schedule: 9:00 a.m. - 4:00 p.m. Regular Schedule: 10:00 a.m. - 6:30 p.m., Monday through Friday Timezone: Eastern Standard Time (EST) A pre-employment drug screening and criminal background check are required prior to employment.
    $19k-24k yearly est. 16d ago
  • Entry Level Customer Service - Work From Home

    Spade Recruiting

    Remote service desk associate job

    Be Part of Something Bigger - Support Working Families Nationwide We are a mission-driven benefits provider specializing in supplemental and permanent coverage for union members and their families. With partnerships across 40,000+ unions and associations throughout North America, we've proudly supported hardworking individuals for over 60 years. Your Day-to-Day Responsibilities Connect with clients via inbound and outbound calls Schedule virtual meetings with members requesting benefits Present personalized coverage options in a clear, helpful manner Assist with online forms and application completion Ensure all files meet compliance and accuracy standards Engage in professional development and leadership coaching What We Look For Clear and confident communication skills Friendly, energetic attitude with a customer-first approach Experience in client service or sales is a plus Ability to work well independently and with a team Comfortable using basic digital tools and platforms Authorized to work in the U.S. or Canada What We Offer Full health and wellness benefits 100% remote opportunity - work from anywhere Flexible scheduling that fits your lifestyle Consistent weekly pay plus monthly bonuses based on performance Annual incentive trips for top performers (past destinations include Cancun, Las Vegas, and the Bahamas) Looking for a career that offers stability, freedom, and purpose? We're ready to help you grow and succeed. Apply now and let's build something meaningful together.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Remote Customer Service Agent

    Remote Career 4.1company rating

    Remote service desk associate job

    Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include: We are looking for true Entrepreneurs! Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $31k-39k yearly est. 60d+ ago
  • Customer Service

    Greentown Productions

    Remote service desk associate job

    Greentown Productions is currently seeking motivated and customer-focused individuals to join our team as Work From Home Customer Service Representatives. In this remote role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. Duties and Responsibilities Interact with customers via email, chat, or phone to address inquiries, resolve issues, and provide information about our products or services. Identify customer needs and concerns, and proactively find solutions to meet their requirements. Exhibit clear and professional written and verbal communication, maintaining a friendly and empathetic tone in all interactions. Develop a strong understanding of our company's offerings to provide accurate and helpful assistance to customers. Assist customers with technical issues or troubleshooting, guiding them through common problems. Effectively manage multiple customer inquiries while meeting response time expectations. Educate customers on product features, benefits, and best practices. Stay updated on product changes, process updates, and industry trends to adapt to evolving customer needs. Requirements and Qualifications High school diploma or equivalent; additional education or customer service training is a plus. Proven customer service experience, preferably in a remote or call center environment. Excellent written and verbal communication skills, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to think critically to resolve complex issues. Proficiency in using computer systems, software, and digital communication tools. Reliable high-speed internet connection and a suitable remote workspace. Self-motivated and able to work independently with minimal supervision. Time management skills to effectively prioritize and manage customer interactions. Flexibility to work a variety of shifts, including evenings, weekends, and holidays if required.
    $22k-30k yearly est. 60d+ ago
  • Customer Service Telecommute FT/PT

    Career Advancement Group

    Remote service desk associate job

    US based proven Health and Wellness Compnay is expanding locally and actively seeking upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer support function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity FT or PT. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access
    $21k-29k yearly est. 60d+ ago
  • Customer Service Agent (Mon-Fri 7am-3:30pm)

    DSV Road Transport 4.5company rating

    Service desk associate job in Sterling, VA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Sterling, Global Plaza Division: Solutions Job Posting Title: Customer Service Agent (Mon-Fri 7am-3:30pm) Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $23k-29k yearly est. 11d ago
  • Inbound Virtual Customer Service Agent

    Acd Direct 3.2company rating

    Remote service desk associate job

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $25k-29k yearly est. 4d ago
  • Customer Service Agent

    Lifevantage Corporation 4.6company rating

    Remote service desk associate job

    If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk. We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment. If this sounds a lot like you, please apply. Qualifications/Skills · Willingness to learn and open to change · Solid phone presence and interpersonal skills · Excellent verbal and written communication skills · Strong time management, critical thinking, organizational, problem solving and analytical skills · Ability to adapt to work efficiently in a rapidly changing dynamic environment · Positive, professional engaging and friendly attitude is a must · Ability to receive constructive feedback as well as provide valuable suggestions for improvement · Must be computer literate with the ability to learn customer service software applications · Punctuality and consistent work attendance · Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus. Benefits · Training starts at $17.00 per hour - full time and part time positions available · Daily sales contests, games and competitions · Company lunches, SWAG, product and holiday parties · Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K · Public Transportation Reimbursement Essential Duties and Responsibilities include the following and other duties as assigned. · Answer inbound calls and respond to customer requests · Build rapport with customers by greeting them in a courteous, friendly, and professional manner · Research possible distributor related issues using inside resources to resolve problems promptly and courteously · Upsell/mention promotions and other products on phone calls · In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions · Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity · Perform other duties as assigned by management Education and/or Experience · High School diploma or equivalent · One to three years related customer service experience and/or training, or equivalent combination of education and experience · Background in Network Marketing is a plus Work at Home Requirements: · You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date. · Have dedicated cable, DSL, or fiber internet services of at least 50mb/s · A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $17 hourly Auto-Apply 60d+ ago

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