Service desk manager demographics and statistics in the US
Service desk manager demographics research summary. Zippia estimates service desk manager demographics and statistics in the United States by using a database of 30 million profiles. Our service desk manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service desk managers after extensive research and analysis:
- There are over 13,452 service desk managers currently employed in the United States.
- 35.8% of all service desk managers are women, while 64.2% are men.
- The average service desk manager age is 47 years old.
- The most common ethnicity of service desk managers is White (65.0%), followed by Asian (12.6%), Hispanic or Latino (10.2%) and Black or African American (6.8%).
- Service desk managers are most in-demand in Washington, DC.
- Carson City, NV pays an annual average wage of $108,912, the highest in the US.
- In 2022, women service desk managers earned 94% of what men earned.
- Utah is the best state for service desk managers to live.
- Service desk managers are 54% more likely to work at private companies in comparison to public companies.
On this page
Service desk manager demographics by:
Service desk manager gender statistics
35.8% of service desk managers are women and 64.2% of service desk managers are men.
- Male, 64.2%
- Female, 35.8%
Service desk manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 64.2% |
| Female | 35.8% |
Service desk manager gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$99,701
Female income
$93,689
Service desk manager gender ratio over time
This data breaks down the percentage of men and women in service desk manager positions over time. Currently, 35.8% of service desk managers are female.
Service desk manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 60.35% | 39.65% |
| 2011 | 61.32% | 38.68% |
| 2012 | 63.51% | 36.49% |
| 2013 | 64.44% | 35.56% |
| 2014 | 63.39% | 36.61% |
| 2015 | 64.68% | 35.32% |
| 2016 | 64.07% | 35.93% |
| 2017 | 63.50% | 36.50% |
| 2018 | 63.23% | 36.77% |
| 2019 | 63.21% | 36.79% |
| 2020 | 65.86% | 34.14% |
| 2021 | 64.25% | 35.75% |
Service desk manager related jobs gender ratio
We compared service desk managers with similar job titles to see how gender ratios vary. As you can see, general road foreman and plant superintendent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Executive Assistant/Human Resources | 7% | 93% |
| Office Manager Of Human Resources | 10% | 90% |
| Business Office Manager | 15% | 85% |
| Service Desk Manager | 64% | 36% |
| Maintenance Director | 97% | 3% |
| Plant Superintendent | 97% | 3% |
| General Road Foreman | 97% | 3% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service desk manager demographics by race
The most common ethnicity among service desk managers is White, which makes up 65.0% of all service desk managers. Comparatively, 12.6% of service desk managers are Asian and 10.2% of service desk managers are Hispanic or Latino.
- White, 65.0%
- Asian, 12.6%
- Hispanic or Latino, 10.2%
- Black or African American, 6.8%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.2%
Service desk manager race
| Service desk manager race | Percentages |
|---|---|
| White | 65.0% |
| Asian | 12.6% |
| Hispanic or Latino | 10.2% |
| Black or African American | 6.8% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.2% |
Service desk manager race and ethnicity over time
See how service desk manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service desk manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 73.53% | 7.00% | 9.56% | 8.10% |
| 2011 | 73.73% | 6.49% | 9.43% | 8.07% |
| 2012 | 72.48% | 7.35% | 10.05% | 8.03% |
| 2013 | 71.92% | 7.13% | 10.56% | 8.25% |
| 2014 | 71.42% | 6.67% | 10.98% | 8.80% |
| 2015 | 70.68% | 7.23% | 11.21% | 8.60% |
| 2016 | 70.99% | 7.11% | 11.40% | 8.37% |
| 2017 | 69.89% | 6.83% | 12.35% | 8.47% |
| 2018 | 70.25% | 6.34% | 12.09% | 8.88% |
| 2019 | 69.92% | 6.14% | 11.82% | 9.43% |
| 2020 | 66.92% | 6.51% | 11.87% | 9.65% |
| 2021 | 64.99% | 6.80% | 12.59% | 10.20% |
Service desk manager wage gap by race
According to our data, asian service desk managers have the highest average salary compared to other ethnicities. Unknown service desk managers have the lowest average salary at $95,493.
| Ethnicity | Salary |
|---|---|
| Unknown | $95,493 |
| White | $99,549 |
| Black or African American | $96,435 |
| Asian | $109,772 |
| Hispanic or Latino | $97,897 |
Average service desk manager age
See how the average age of service desk managers varies based on ethnicity and gender.
Male
Female
Service desk manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 48 | 48.5 |
| White | 48 | 49 |
| Black or African American | 49 | 49 |
| Asian | 45 | 44 |
| Hispanic or Latino | 46 | 46 |
Service desk manager age breakdown
The average age of service desk managers is 40+ years years old, representing 78% of the service desk manager population.
Service desk manager age breakdown
| Service Desk Manager Years | Percentages |
|---|---|
| 40+ years | 78% |
| 30-40 years | 21% |
| 20-30 years | 1% |
Service desk manager educational attainment
The most common degree for service desk managers is bachelor's degree, with 58% of service desk managers earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 7%.
- Bachelor's, 58%
- Associate, 24%
- Master's, 7%
- High School Diploma, 6%
- Other Degrees, 5%
Service desk managers by degree level
| Service desk manager degree | Percentages |
|---|---|
| Bachelor's | 58% |
| Associate | 24% |
| Master's | 7% |
| High School Diploma | 6% |
| Other Degrees | 5% |
Service desk manager jobs you might like
Service desk manager wage gap by degree level
According to the data, service desk managers with a Doctorate degree earn more than those without, at $113,661 annually. With a Master's degree, service desk managers earn a median annual income of $111,378 compared to $104,461 for service desk managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $111,378 |
| Bachelor's Degree | $104,461 |
| Doctorate Degree | $113,661 |
| Some College/ Associate Degree | $87,372 |
Service desk manager employment statistics
Most service desk managers work for a private in the technology industry.
Company size where service desk managers work
Below, you can see the size of companies where service desk managers work.
Service desk manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 34% |
Service desk manager jobs by company type
Employees with the service desk manager job title have their preferences when it comes to working for a company. For instance, most service desk managers prefer to work at private companies over public companies.
Service desk manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 9% |
| Public | 33% |
| Private | 54% |
| Government | 5% |
Service desk manager jobs by industry
The most common industries for service desk managers are technology, finance and professional.
Service desk manager industry statistics
| Industry | Percentages |
|---|---|
| Technology | 19% |
| Fortune 500 | 12% |
| Finance | 8% |
| Professional | 8% |
| Retail | 8% |
| Education | 8% |
| Health Care | 6% |
| Government | 4% |
| Manufacturing | 4% |
| Hospitality | 3% |
| Telecommunication | 3% |
| Media | 2% |
| Transportation | 2% |
| Energy | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Construction | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Service desk manager turnover and employment statistics
Service desk manager unemployment rate over time
The unemployment rate for service desk managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service desk manager unemployment rate by year
| Year | Service desk manager unemployment rate |
|---|---|
| 2010 | 5.32% |
| 2011 | 4.61% |
| 2012 | 3.07% |
| 2013 | 2.54% |
| 2014 | 2.68% |
| 2015 | 2.32% |
| 2016 | 2.33% |
| 2017 | 2.58% |
| 2018 | 2.37% |
| 2019 | 2.15% |
| 2020 | 3.06% |
| 2021 | 2.64% |
Average service desk manager tenure
The average service desk manager stays at their job for 1-2 years, based on the 1,788 service desk managers resumes in Zippia's database.
Service desk manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 14% |
| 1-2 years | 35% |
| 3-4 years | 17% |
| 5-7 years | 17% |
| 8-10 years | 8% |
| 11+ years | 10% |
Service desk manager LGBT ratio compared to similar jobs
Review the percent of service desk managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Unclaimed Property Officer | 4.78% | 61,948 |
| Global Logistics Manager | 5.19% | 42,694 |
| Assistant Controller | 10.51% | 58,643 |
| Service Desk Manager | 11.01% | - |
| Procurement Consultant | 11.39% | 38,005 |
| EHS Manager | 17.60% | 15,758 |
| Regional Director, Human Resources | 17.78% | 65,491 |
Similar service desk manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Unclaimed Property Officer | 4.78% | 61,948 |
| Global Logistics Manager | 5.19% | 42,694 |
| Assistant Controller | 10.51% | 58,643 |
| Procurement Consultant | 11.39% | 38,005 |
| EHS Manager | 17.60% | 15,758 |
| Regional Director, Human Resources | 17.78% | 65,491 |
Foreign languages spoken by service desk managers
The most common foreign language among service desk managers is Spanish at 44.7%. The second-most popular foreign language spoken is German at 10.5% and French is the third-most popular at 10.5%.
- Spanish, 44.7%
- German, 10.5%
- French, 10.5%
- Italian, 7.9%
- Portuguese, 5.3%
- Other, 21.1%
Service desk manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 44.7% |
| German | 10.5% |
| French | 10.5% |
| Italian | 7.9% |
| Portuguese | 5.3% |
| Other | 21.1% |
