Data Science Manager- Generative AI
Columbus, OH
As a Data Science Manager, you will lead a team focused on applying Generative AI and Natural Language Processing (NLP) to solve complex business challenges across the bank. This role emphasizes the use of pre-trained Large Language Models (LLMs) and other out-of-the-box Gen AI tools to deliver scalable, responsible, and innovative solutions. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between AI capabilities and business needs.
Primary Responsibilities
Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes.
Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback.
Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies.
Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation.
Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams.
Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions.
Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases.
Contribute to the development of internal standards and best practices for Gen AI adoption.
Qualifications
Required:
6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role.
Hands-on experience applying Generative AI and LLMs in production or pilot environments.
Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.).
Proven ability to lead technical teams and manage multiple projects simultaneously.
Experience working with unstructured data and integrating AI solutions into business workflows.
Strong communication skills, including technical writing and stakeholder engagement.
Preferred:
Experience with prompt engineering and LLM orchestration.
Familiarity with cloud platforms and MLOps tools.
Experience interacting with model validation teams and regulators.
Background in Agile methodologies and project management tools.
Education
Required: Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday
Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote
#LI-Citizens1
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplyManaged Services -SAP Engagement & Delivery Senior Manager
Columbus, OH
**Specialty/Competency:** SAP **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the SAP General team you are expected to empower our clients to navigate and capture the potential of their application portfolio while cost-effectively operating and protecting their solutions. As a Senior Manager you are responsible for leading large projects, innovating processes, and maintaining operational excellence while interacting with clients at a senior level to drive project success. You serve as a strategic advisor, leveraging your specialized knowledge and technical acumen of industry-leading business trends, the firm's client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm's business strategies.
Responsibilities
- Lead and manage large projects with a focus on innovation
- Maintain operational excellence across client interactions
- Serve as a strategic advisor with specialized industry knowledge
- Deliver elevated-quality results leveraging firm's service offerings
- Provide strategic input into business strategies
- Guide teams through complex problem-solving scenarios
- Confirm cost-effective operation and protection of client solutions
- Empower clients to enhance the benefits of their application portfolios
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Demonstrating thorough knowledge of SAP applications
- Consulting, designing, implementing and leading SAP projects
- Assisting clients in SAP implementation and support
- Managing common issues in various industry sectors
- Leading technical development efforts and off-shore resources
- Leading and managing business development opportunities
- Building and utilizing networks of client relationships
- Leading engagement teams and creating an atmosphere of trust
- Coaching staff and providing meaningful feedback
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Assistant Service Delivery Manager (ASDM)
Columbus, OH
Who is AQUALIS?
AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water.
Why work at AQUALIS?
AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.
Where do YOU fit in?
The Assistant Service Delivery Manager (ASDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).
Specific duties include:
Assist leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion
Identifying and documenting stormwater drainage issues needing repair
Operating and maintaining company equipment which includes a pick-up truck & trailer
Completing maintenance & inspection reports and tracking crew expenses
Coordinating hotel arrangements for the team when overnight travel is required
Conducting brief but regular safety trainings
Senior Manager, Pharma Services Growth
Columbus, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**The Senior Manager, Pharma Services Growth is a critical member of the Trade Strategy team, which is tasked with leveraging CVS Health's size and scale to create differentiated, one-of-a-kind solutions for pharmaceutical manufacturers that reduce the costs of goods and make pharmaceuticals more accessible for CVS customers, clients, members, and patients across the CVS Health enterprise. This high visibility position supports the Lead Director, Pharma Services Growth in articulating the vision and strategy of pharma facing initiatives, developing business cases, managing external relationships and executing new initiatives.**
**To innovate and achieve the growth targets the enterprise has set, you will stay ahead of relevant trends in healthcare; form and defend opinions on where CVS is best positioned to win; create business cases for top ideas; and incubate and launch big bets. The Senior Manager, Pharma Services Growth will be expected to be entrepreneurial and strategic, have a strong executive presence, and be able to draw insights from disparate sources to build innovative business ideas from them.**
**Required Qualifications**
+ **7+ years of experience in Strategy and/or Corporate Development within healthcare, with focus on expertise and experience working in the PBM or pharmaceutical segments**
+ **5+ years of experience with external client management, preferably in Pharma or healthcare**
+ **Ability to generate new ideas and approaches for targeting, generating, and delivering value**
+ **Experience providing thought leadership to internal and external stakeholders; comfortable in ambiguous environments**
+ **Mature oral and written communication, and entrepreneurial skillsets; intermediate MS Office skills**
+ **Experience managing multiple projects and priorities at once**
**Preferred Qualifications**
+ **Demonstrated experience developing analyses, presentations, and support material to successfully recommend strategy or change initiatives and ability to generate new ideas and new potential deals**
+ **Demonstrated leadership and collaborative skills with success building and leading integrated, multi-functional teams in an agile, fast-paced environment; Strong executive presence**
+ **Experience in bringing new, 'non-traditional' ideas to leadership to obtain buy-in**
+ **Experience developing strong relationships across an organization and with relevant external constituents**
+ **At least 3 years of experience in managed care which may include PBM, Pharma, market access, account management, specialty pharmacy, or health plan experience**
+ **MBA or Management consulting experience**
**Education**
**Bachelor's Degree required**
**MBA preferred**
**Pay Range**
The typical pay range for this role is:
$67,900.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/18/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Audit Senior Manager - Commercial Services
Columbus, OH
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
Crowe is growing tremendously. We are looking for future leaders, which means a partner career path or growth opportunities. Are you up for the challenge?
About the Team:
The Audit & Assurance team at Crowe provides traditional attestation services as well as accounting and consulting on applying accounting principles. Audit & Assurance professionals demonstrate deep specialization through an understanding of the market and business challenges their clients face and a dedication to audit quality. Though Crowe has various different business units, Audit & Assurance is one of the largest practices.
Learn more about our Audit & Assurance team!
For this specific opportunity, we are seeking talented professionals for full-time or seasonal work arrangement options.
#LI-Hybrid
#LI-Onsite
We're looking for Audit Senior Managers with experience in Commercial Services industry verticals including but not limited to Food & Commodities, Metals, Supply Chain, Cannabis, Healthcare, Technology Media Telecommunications, Consumer Markets, Life Sciences, Real Estate & Construction, & Manufacturing. As an Audit Senior Manager, you will further learn to lead, gain deep industry insight, and continue to grow relationships. With access to many resources and the support of executive leadership and your team, this is what your work includes:
Responsibility of client relationships with a variety of clients to build positive relationships.
Leading multiple teams and providing performance feedback to all members of those teams when engagements end. Your feedback is valuable.
Anticipating and addressing client concerns and resolving problems as they arise.
Promoting new ideas and business solutions that result in extended services to existing clients. We encourage creativity and to grow your expertise, which could make a difference at our firm.
Continue learning the latest developments and the firm's standards and policies.
Staying on top of industry developments and their effects on client's competitive position.
Qualifications:
8+ years of recent and relevant public accounting external audit experience.
Your background should have experience in external audit working with Food & Commodities, Metals, Supply Chain, Cannabis, Healthcare, Technology Media Telecommunications, Consumer Markets, Life Sciences, Real Estate & Construction, & Manufacturing clients.
Organization, communication, technical, time management, and accounting and auditing skills as you work efficiently with clients and adequately work on multiple engagements and teams.
It is important that you interact with clients, prospects, all levels of staff, and colleagues in a professional fashion.
You will need to be able to multi-task since planning, executing, and wrapping up various engagements may have to be performed concurrently.
We require experience supervising engagement team members and instructing them on completing assigned task.
This position requires you to be a licensed CPA in your aligned home office state or being able to acquire a reciprocal one for that state.
Ability to work additional hours as needed and travel to various client sites.
We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000.00 - $244,000.00 per year.
Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (************** is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.
Auto-ApplyHead of PMO, Enterprise
Columbus, OH
Description:About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience.
This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale.
Key ResponsibilitiesPMO Leadership & Strategy
Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model.
Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs.
Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs.
Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact.
Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness.
Program Portfolio & Financial Management
Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy).
Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend.
Drive transparency in project investments through regular performance dashboards and executive reports.
Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives.
Implement portfolio analytics and financial tracking to enable real-time performance and risk insights.
Agile PMO Implementation
Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability.
Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units.
Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes.
Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning.
Change Management & Transformation
Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts.
Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment.
Act as a cultural ambassador for disciplined execution and continuous improvement.
Foster strong communication between business units, breaking down silos and driving cross-functional collaboration.
Performance, KPIs & OKRs
Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment.
Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs.
Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction.
Ensure project performance reporting drives accountability and informs business decisions at the executive level.
Technology, Innovation & Implementation
Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed.
Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance.
Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion.
Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs.
Team Development & Organizational Leadership
Build, lead, and inspire a team of project managers, program leads, and portfolio analysts.
Establish clear performance standards, coaching frameworks, and development paths.
Promote a culture of agility, accountability, and excellence across the PMO organization.
Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities.
Qualifications
Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred.
Experience:
15+ years of progressive project, program, or portfolio management experience.
7+ years in senior leadership within a high-growth or transformation-driven organization.
Proven success in building or leading enterprise PMOs across multiple business units.
Strong experience with Agile at scale, SAFe, and hybrid delivery models.
Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations.
Financial acumen with experience managing portfolios exceeding $50M+.
Certifications:
PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP).
Prosci or equivalent certification in Change Management preferred.
Skills:
Deep understanding of Agile enterprise delivery and PMO maturity models.
Expertise in KPI/OKR implementation and performance tracking.
Strong knowledge of portfolio and budget management best practices.
Executive presence and ability to influence across all levels of the organization.
Exceptional communication, analytical, and leadership skills.
Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar).
Desired Attributes:
Visionary leader who balances structure with agility.
Quick learner with strong business acumen and curiosity.
Passionate about transformation, operational excellence, and continuous improvement.
Skilled in cross-functional collaboration and stakeholder management.
Committed to embedding accountability, transparency, and delivery discipline organization-wide.
Work Environment
Location:Hybrid
Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts.
Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions.
Key Essential Functions
Must be able to operate in a fast-paced, changing environment.
Must be comfortable presenting to C-suite and board-level executives.
Must be able to manage multiple concurrent enterprise initiatives.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Head of PMO, Enterprise
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience.
This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale.
Key ResponsibilitiesPMO Leadership & Strategy
Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model.
Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs.
Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs.
Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact.
Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness.
Program Portfolio & Financial Management
Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy).
Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend.
Drive transparency in project investments through regular performance dashboards and executive reports.
Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives.
Implement portfolio analytics and financial tracking to enable real-time performance and risk insights.
Agile PMO Implementation
Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability.
Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units.
Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes.
Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning.
Change Management & Transformation
Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts.
Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment.
Act as a cultural ambassador for disciplined execution and continuous improvement.
Foster strong communication between business units, breaking down silos and driving cross-functional collaboration.
Performance, KPIs & OKRs
Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment.
Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs.
Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction.
Ensure project performance reporting drives accountability and informs business decisions at the executive level.
Technology, Innovation & Implementation
Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed.
Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance.
Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion.
Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs.
Team Development & Organizational Leadership
Build, lead, and inspire a team of project managers, program leads, and portfolio analysts.
Establish clear performance standards, coaching frameworks, and development paths.
Promote a culture of agility, accountability, and excellence across the PMO organization.
Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities.
Qualifications
Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred.
Experience:
15+ years of progressive project, program, or portfolio management experience.
7+ years in senior leadership within a high-growth or transformation-driven organization.
Proven success in building or leading enterprise PMOs across multiple business units.
Strong experience with Agile at scale, SAFe, and hybrid delivery models.
Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations.
Financial acumen with experience managing portfolios exceeding $50M+.
Certifications:
PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP).
Prosci or equivalent certification in Change Management preferred.
Skills:
Deep understanding of Agile enterprise delivery and PMO maturity models.
Expertise in KPI/OKR implementation and performance tracking.
Strong knowledge of portfolio and budget management best practices.
Executive presence and ability to influence across all levels of the organization.
Exceptional communication, analytical, and leadership skills.
Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar).
Desired Attributes:
Visionary leader who balances structure with agility.
Quick learner with strong business acumen and curiosity.
Passionate about transformation, operational excellence, and continuous improvement.
Skilled in cross-functional collaboration and stakeholder management.
Committed to embedding accountability, transparency, and delivery discipline organization-wide.
Work Environment
Location:Hybrid
Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts.
Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions.
Key Essential Functions
Must be able to operate in a fast-paced, changing environment.
Must be comfortable presenting to C-suite and board-level executives.
Must be able to manage multiple concurrent enterprise initiatives.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Data Governance Manager (Information Technology Manager 1)
Columbus, OH
Data Governance Manager (Information Technology Manager 1) (250008YY) Organization: Job & Family ServicesAgency Contact Name and Information: ************************* Unposting Date: Dec 17, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 32 30 East Broad Street 32nd Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 47.50Schedule: Full-time Work Hours: 7:00 am - 6:00 pm Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Data Analytics, Database Administration, Information Technology, Management, Statistics/MathematicsProfessional Skills: Analyzation, Attention to Detail, Collaboration, Critical Thinking, Decision Making, Delegation, Developing Others, Goal Setting, Innovation, Leading Others, Results Oriented, Verbal Communication, Visionary Thinking, Written Communication, Confidentiality, Continuous ImprovementPrimary Technology: Data Warehouse Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of the Chief Data & Analytics OfficerThis position is in the Office of the Chief Data and Analytics Officer (OCDAO) which is responsible for maximizing the strategic use of data across the agency's health and human services, unemployment, and workforce development programs. In this role, you will manage data governance initiatives and technical data governance repositories for Ohio Department of Job and Family Services (ODJFS) program Offices and supervise staff. This is a unique opportunity to be part of an experienced analytics team that thrives on solving business problems, welcomes all ideas and perspectives, prides itself on high quality work, and is dedicated to public service.What You'll DoDirect high-level and complex analysis and design of automated information systems by applying project management tools and methods (e.g., develops and executes project plans; defines scope definition, scope verification, and scope change control; defines activity sequencing and schedule development; conducts resource planning; ensures data quality and enterprise quality).Work with a cross-functional team of Information Technology (IT) employees (e.g., business intelligence [BI] team; system developers; database analysts; architecture team; Chief Privacy Officer; Chief Information Security Officer) to ensure established policies and standards are established and associated tools are deployed and managed for the Data Catalog and Classification initiative.Make recommendations regarding technical solutions.Ensure retention schedule alignment with data purge practices (e.g., develops and maintains ODJFS electronic data purge policy to accompany records retention schedules).Manage follow-up with other departments (e.g., Office of Employee & Business Services [OEBS]; business units; Office of Legal and Acquisition Services [OLAS]; IT) to ensure data purge practices are current and implemented appropriately.Manage development and maintenance/ensure integrity of ODJFS data and analytics reporting repositories, including system connections and data sharing agreements through a master inventory.Develop and maintain an ODJFS federal reporting repository (e.g., develop standards and tools for data governance; create inter-Office connections/links of federal data.Establish documentation standards for business areas.Make recommendations, establish governance, and coordinate internally with the Ohio Data Analytics team in the utilization of enterprise data platforms/environments that support analytics (e.g., enterprise Data Lake; data warehouses/data marts; analytics tools).Formulate agency policy (i.e., Internal Policy and Procedures [IPPs]), including data requests and data sharing.Supervise assigned staff (e.g., assign work and provide direction; make recommendations for hire; review work and provide feedback; establish employee goals; conduct performance evaluations; monitor and evaluate staff performance; approve/disapprove requests for leave; recommend disciplinary action; conduct staff meetings; encourage staff development).Author reports and correspondence.Create and deliver presentations.Potential challenges may include: the ability to meet tight deadlines while simultaneously managing multiple projects and requests from executive leadership and program Offices.Schedule: Full-time.Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.Travel: Occasional travel within the state of Ohio.PN: 20040941. This position is Unclassified per ORC 124.11 (A)(9) and is overtime exempt.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe ideal candidate, at minimum, must have the following: OPTION 1:Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, database concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts;And additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; And 18 mos. exp. in performing project management functions as defined in series purpose.OR OPTION 2:8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting;And 18 months exp. in performing project management functions as defined in series purpose.OR OPTION 3:12 mos. exp. as an Information Technology Supervisor 3, 64119, or equivalent.OR OPTION 4:Equivalent of minimum class qualifications for employment noted above.*Note: All required courses/coursework, training and/or experience cited in the minimum class qualifications for employment must be at the post-secondary education level which means after completion of high school or its equivalent.*Project Management Definition (as defined in Series Purpose): a series of steps followed in order to formulate and/or implement project policy to ensure successful project development. The steps include: define the problem (e.g., gather user requirements; meet with stakeholders); develop possible solutions (e.g., facilitate brainstorming sessions; identify resource requirements; develop cost benefit analysis; develop a recommended solution; seek agreement to proceed); develop a project plan (e.g., identify milestones and critical dependencies; gather appropriate resources and secure commitment; finalize funding; encumber funds; build project plan; distribute plan for review) execute the plan (e.g., provide on-going status reports; respond to changes in scope; coordinate deliverables; supervise project staff both assigned and ad hoc; define team members' roles and responsibilities; manage team; maintain project schedule; respond to problem); validation and verification (e.g., post project follow up and review; update plan template; hold a lessons learned discussion and documentation session; close out the project). If assigned, responsibility also includes supervising, coordinating and/or managing personnel assigned to one work unit or section or across multiple units or sections and/or contract staff.Preferred Skills: The ideal candidate will possess strong technical skills in predictive analytics, designing complex data lakes, and data warehouses. A solid understanding of mathematics and analytics processes and procedures is essential, along with robust managerial and supervisory abilities. Excellent communication skills are required to effectively collaborate with program area data staff, non-technical agency personnel, and agency leadership. Candidates should have a proven track record of overseeing and executing all aspects of data analytics projects, as well as preparing impactful data reports and visualizations for diverse audiences.Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide this information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio's E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $47.50 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 16Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$47.50$50.15$52.90$55.88$58.94$62.31$64.87$67.90Annual$98,800$104,312$110,032$116,230$122,595$129,605 $134,930 $141,232Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyProduct Delivery Manager - Claims and Disputes
Columbus, OH
JobID: 210675593 JobSchedule: Full time JobShift: : This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.
As a Product Delivery Manager within Claims and Disputes, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy.
Job responsibilities
* Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units.
* Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination.
* Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives.
* Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives.
* Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively.
* Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks.
* Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.
* Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners.
* Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements.
Required qualifications, capabilities, and skills
* +5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas.
* Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams.
* Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness.
* Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes.
* Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making.
* Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences.
* Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups.
* Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting.
* Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment.
Preferred qualifications, capabilities, and skills
* BS/BA degree or equivalent experience
* Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
* Mentor team members to support their professional growth and enhance project management capabilities.
* Experience working with global teams across multiple time zones.
Auto-ApplyWhere Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community!
ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich.
What we offer:
* Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage.
* Life insurance coverage for all full-time employees.
* Guaranteed 11 paid holidays every year.
* A 19% employer contribution to your OPERS pension plan.
* Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan.
* See more information on our competitive benefits programs at: **************************************
What you'll do:
* Plans and coordinates on-going management of major electronic data sources.
* Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights.
* Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques.
* Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams.
* Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff.
* Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders.
* Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively.
* Leads the integration of data sources in databases to drive reporting and dashboards.
* Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources.
* Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources.
* Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures.
* Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups.
* Participates in internal and external committees and coalitions as assigned.
* Maintain regular and predictable attendance.
* Must be willing to undertake some travel.
* Other duties as assigned.
What we're looking for:
Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required.
Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency.
Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred).
Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools.
Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations.
Ability to adapt to a changing environment.
Ability to operate effectively both independently and as a member of a team.
Strong analytical and problem-solving skills with strong attention to detail.
Ability to transform technical documentation into a story.
Strong communication skills to share insights with multiple stakeholders.
Proven analytical capability and data-driven decision-making.
Ability to think ahead, plan long-term decisions, and anticipate outcomes.
Service Excellence Manager
Columbus, OH
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
Auto-ApplyField Service Manager Branch
Columbus, OH
:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Responsibilities:**
+ Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
+ Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
+ Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
+ Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
**Qualifications:**
+ High school diploma and prior experience as a Field Service Technician
+ Prior experience as a Dispatcher and/or Supervisor preferred
+ Strong technical/repair knowledge
+ Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Barista Service Manager
Columbus, OH
* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.
The Difference You Will Make:
This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards.
Who You Are:
* In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
* Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift
* Continuous push to meet financial objectives and drive to increase sales and customer base.
* Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.
* Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees.
* Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
* Maintains an environment that meets health and safety regulations as it relates to restaurant expectations.
* Manages vendor communication, support equipment maintenance and repair as applicable.
* Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.
* Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.
* Assists with food prep, cooking, serving or bar duties when required.
* Prepares employee schedules if needed and manages staff under the direction of the General Manager.
* Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.
* Coordinates and manages all on-site barista training initiatives and programs.
* Support initiatives at The Goat restaurant, including operational support and other duties as needed.
* Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed.
* Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.
What You'll Bring:
* Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred.
* High school degree or equivalent is required.
* This role requires outstanding and proven customer service and experience delivery skills.
* One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
* Excellent time management skills required.
* Service Managers must be able to multitask and work in a fast-paced, dynamic environment.
* ServSafe certification preferred.
* TABC Certification where applicable
How We'll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
* Full Suite of Health Benefits
* Retirement Plan with Company Match
* Competitive PTO policy
* Generous parental and family leave
* Strong Company Culture
* Career Growth Opportunities
* Community Engagement and Volunteerism
FT123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
Auto-ApplyPractice Services Manager
Columbus, OH
Job Description
Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Services Manager to join our firm. The Practice Services Manager will support the business performance and daily operational needs of the firm's Practice Groups, playing a key role in advancing Practice Group and the firm-wide strategic goals. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices.
The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment.
Key Responsibilities:
Review and analyze monthly financial reports on attorney productivity, time entry, workflow, and other firm metrics to monitor key performance indicators. Highlight trends and key insights from the analysis and help identify opportunities for improving performance against goals. Promote appropriate and effective delegation of work based on expertise and experience.
Collaborate with colleagues in Finance, Pricing, Legal Project Management, Data & Innovation and other departments to address ongoing and ad hoc information, reporting and technology needs.
Support the planning and execution of Practice Group meetings and retreats by coordinating with appropriate administrative departments, preparing and communicating agendas and materials, and developing and executing action items.
Facilitate communication and collaboration within and across Practice Groups to enhance teamwork and cross-functional cooperation.
Proactively identify opportunities for process and practice improvements. Partner with Practice Group members to develop and implement best practices and promote knowledge sharing across Practice Groups.
Support and manage Practice Group initiatives by engaging administrative departments to ensure Practice Group Leaders and Practice Groups receive support in all service areas.
Partner with the Director(s) of Practice Services and Practice Group Leaders to develop specific financial goals, objectives, targets, and measures for each Practice Group and for the Department as a whole. Assist with the annual revenue budget preparation and the management of other planning processes.
Participate in the formulation of Practice Group expense budgets. Develop and manage specific Practice Group budgets.
Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates.
Monitor and analyze Practice Group performance, including financial review, provide recommendations for corrective action when necessary, and assist with follow-up.
Understand and apply Practice Group, attorney, and client profitability models. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability.
Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement.
Participate in and assist with follow-up activities to performance evaluations for associates and partners.
Assist with the integration of attorneys into Practice Groups, with emphasis on new associates.
Coordinate with Practice Group members and other firm personnel to ensure a smooth transition of client work and the proper handling of administrative tasks related to attorney retirements or departures.
Assist in the development, execution, and monitoring of Practice Group and Department business plans.
Support Practice Group Leaders to drive strategic and profitable growth and provide targeted support in the execution and management of day-to-day initiatives and activities toward that goal.
Participate actively in Department/Practice Group/Partner meetings, retreats and special events.
Assist in the development, execution, and tracking of strategic initiatives, goals and long-term plans for the Practice Group(s) and Department(s).
Job Requirements:
Bachelor's degree required. J.D. or MBA highly desirable.
Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting.
Experience in a professional services firm required; law firm experience is highly desirable. Experience as a practicing attorney is helpful but not required.
Demonstrated career progression involving increasingly complex leadership or management assignments and responsibilities.
Demonstrated diplomacy and professional presence to build relationships and gain the confidence of internal stakeholders as a trusted advisor. Strong client service and team mindset.
Strong client service orientation and collaborative mindset; able to work effectively with multiple stakeholders to achieve buy-in and results.
Commitment to handle confidential and sensitive information with the appropriate discretion.
Strong interpersonal and management coaching skills.
Strong planning and organization skills.
Excellent written and verbal communication skills.
Ability to manage multiple projects and competing priorities at once, problem solve, and work well under tight time constraints.
Strong business and financial acumen; sound judgment and analytical thinking with strong attention to detail.
Motivated self-starter. Proactive approach and the ability to work “hands-on”, as required.
Ability to work effectively with individuals at all levels, including in challenging situations.
Cultural awareness to individuals from a broad range of backgrounds, including race, ethnicity, religion, gender, sexual orientation, gender identity and disability.
Ability to understand unconscious bias and its effect on recruiting, hiring, performance and advancement.
Ability to quickly shift priorities in a fast-paced and growing environment.
Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%).
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Barista Service Manager
Columbus, OH
Team Member Title: Service Manager - Morning Ritual
Team: The Goat & Morning Ritual
Team Member Description: Full Time
Who We Are:
Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.
The Difference You Will Make:
This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards.
Who You Are:
In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift
Continuous push to meet financial objectives and drive to increase sales and customer base.
Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.
Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees.
Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
Maintains an environment that meets health and safety regulations as it relates to restaurant expectations.
Manages vendor communication, support equipment maintenance and repair as applicable.
Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.
Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.
Assists with food prep, cooking, serving or bar duties when required.
Prepares employee schedules if needed and manages staff under the direction of the General Manager.
Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.
Coordinates and manages all on-site barista training initiatives and programs.
Support initiatives at The Goat restaurant, including operational support and other duties as needed.
Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed.
Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.
What You'll Bring:
Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred.
High school degree or equivalent is required.
This role requires outstanding and proven customer service and experience delivery skills.
One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
Excellent time management skills required.
Service Managers must be able to multitask and work in a fast-paced, dynamic environment.
ServSafe certification preferred.
TABC Certification where applicable
How We'll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
Full Suite of Health Benefits
Retirement Plan with Company Match
Competitive PTO policy
Generous parental and family leave
Strong Company Culture
Career Growth Opportunities
Community Engagement and Volunteerism
FT123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
Auto-ApplyService Manager
Columbus, OH
Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies, accessories and required repairs to the customer for their automotive vehicle. Supervises shop area to maximize profit level of the store.
ESSENTIAL FUCNTIONS OF THE JOB
Schedules daily repair work of the back shop staff (automotive technicians, alignment technicians, and tire/lube technicians) based on availability of equipment and personnel.
Assists in the repair, diagnoses and estimates of system(s) repair costs(s). Secures customer approval to perform repairs.
Inspects and drives repaired vehicles to verify repairs.
Keeps inventory of repair parts and equipment and requisitions replacements stock within guidelines of inventory control.
Performs miscellaneous service work of job assignments, such as opening and closing store and stocking of tires.
MARGINAL FUCNTIONS OF THE JOB
Ensures equipment is clean and working properly. Analyzes defective equipment to determine cause of trouble and performs repairs on equipment.
Collects cash from customer for purchases and makes change, and/or charges purchases using customer's credit card.
Trains workers and demonstrates repair and maintenance of vehicles.
Evaluates performance of technicians and back shop personnel.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Knowledge
Length of training to perform at minimum levels: 1 to 2 years
Valid driver's license required.
Experience
4+ years' experience and an automotive technician.
Working knowledge of automotive systems.
Proficient use of tools and equipment used in the repair and service of automotive vehicle systems.
WORKING CONDITIONS
Works 40+ hours per week (overtime expected).
Exposure to extremes in temperature due to nature and activity of business.
Chemical exposure/contact to various solvents, lubricants and fluids used in the repair and service of automotive vehicles.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Service Manager- Beer Barrel Pizza & Grill
Columbus, OH
Service Manager
Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program.
Responsibilities:
Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable
Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals
Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires
Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum
You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager
Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow
Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed
Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through
Uphold server tip credit and dual jobs compliance
Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment.
100% table touches through the dot program
Communicate to the BOH manager and GM food quality issues or guest suggestions.
Responsible for drive-time and carryout accuracy
Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team
Directly oversees the Guest Service Specialist (GSS) team
Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed
Qualifications:
A minimum of 3 years of supervisory or management experience
Experience in a high-volume restaurant with a full-service bar
Knowledge of or certification in safe food handling procedures
Knowledge of or certification in safe alcohol and bar procedures
Experience Leading diverse teams of people
Experience training and mentoring new staff
Strong judgment which can be used to set and achieve goals
A positive and upbeat personality, capable of inspiring others
Basic business math skills and computer literacy
Work environment:
This position is a full-time, 50-hour, exempt salaried position
This position reports directly to the General Manager
This position is 100% in-person
Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
Service Manager
Marysville, OH
Full-time Description
At Honda Marysville Motorsports we are developing New Processes to help better serve our customers. Do you have experience working specifically with automotive or motorsports service? If you appreciate the value of detail, working with customers in a timely manner, take a moment and A
pply Now!
Make going to work FUN AGAIN!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance Impact
Exceptional · Team · Passion · Community
Remember...a smile changes the delivery of everything.
If you're ready for a new and exciting career, take the first step and reach out to us today!
Responsibilities
As a Service Manager, you will:
Assists all customers with service needs
Answering incoming phone calls with a positive attitude
Operate computer and paper cataloging systems for orders
Effectively communicating store specials and warranty policy information to customers
Fulfill Service Technician's repair order accurately and efficiently
Manage Service Department Staff
Requirements
Qualifications:
3-years of Automotive of Motorsports Service Manager Experience is a Big Consideration, But Not Required.
Ability to read and comprehend instructions and information.
High school diploma or the equivalent required.
Excellent communication, supervisory, and managerial skills
Ability to operate the department at a profit according to dealership guidelines.
Valid driver's license with a good driving record.
Performance Automotive Network is a drug-free workplace.
Donor Services Manager
Columbus, OH
ABOUT US Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facilitysituated two miles from downtown Columbusfeatures glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Childrens Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.
MISSION
As a premier botanical garden destination, we connect people to nature and create life enhancing experiences.
VISION
Envision a world that celebrates nature as essential to the human experience.
JOB SUMMARY
The Donor Services Manager is a donor-centric role, ensuring that making a gift to the Conservatory is a pleasant and seamless process. This position oversees the Conservatorys confidential donor/prospect database, manages the Development Coordinators use of the database, and supports all areas of development including financial reporting and reconciliation. This position plays the lead role in maturing the development teams ability to offer and accept more complex gift types. The role is also responsible for generating and analyzing reports/queries, assisting with donor/prospect research and plans, and general compliance with gift and non-profit regulations. This position reports to the Associate Director of Development.
Additional Information: This is a hybrid full-time exempt position based in Columbus, Ohio.
This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory.
Compensation: $55,000 - $62,000 annual salary.
RESPONSIBILITIES
Donor Services and Programs:
* In service to the team Annual Operating Fundraising goal and in alignment with the Development Team calendar, initiates and oversees the spring, fall lapsed and end of year appeal processes, ensuring all constituent groups have the opportunity to support the mission.
* Regularly ensures giving and registration mechanisms: i.e. webpages, on-site giving options, and donation forms are accurate, trackable, and simple for donors to use.
* In partnership with the Assoc. Director of Development and the Grant and Development Writer, ensures the giving pages of the website are updated at least annually with new information such as tax law changes, giving initiative changes, or new compelling donor testimonials.
* In partnership with the Grant and Development Writer, ensures donor acknowledgement letters are updated annually.
* Oversees the Development Coordinators implementation of the Donor Stewardship Plan including timely acknowledgements, milestones, Development Committee outreach and manages the implementation and budget of the new, internal stewardship store.
Data Management:
* Maintains knowledge & understanding of organizations major programs and initiatives supported by philanthropy, and ensures this knowledge is applied to quality gift/pledge entry in compliance with GAAP rules and Tessitura functions.
* Monitors incoming gifts from all sources and oversees the quality of data/gift entry, generates reports on YTD and projected fundraising, and manages the financial reconciliation with the Controller/Finance team monthly or as requested.
* Handles organizational and constituent data with absolute discretion, troubleshoots and problem-solves to maintain integrity.
* Serves as the Development departments database technical consultant and subject matter expert.
* Serves as primary point of contact with the Conservatorys CRM Manager, attends training sessions as needed, and maintains a presence within the Tessitura community.
* Supports the Development Plan by creating dashboards and reports that support fundraising KPI reporting, completes queries including donor and mailing lists, produces routine and custom reports, and produces recommendations/analysis of the same for the team and the VP of Philanthropy.
* Conducts prospect research through software and Internet resources for donor cultivation and stewardship, as requested; manages the iWave contract.
* Supports moves management, through ensuring Tessitura functionality, quality portfolio/plan set up and participating in annual portfolio reviews for major gift fundraisers.
* Develops written documentation, internal operating procedures and end-user instructions for Tessitura and ancillary software.
* Trains and notifies the team of changes in data entry and procedures; assists with setting up new user accounts.
* Enters donor/prospect actions and relevant information in Tessitura as requested/needed.
Administrative Management:
* Manages and mentors the Development Coordinator (DC) in all areas, including performance management and payroll duties.
* With VP of Philanthropy, develops and manages the written and actual Standard Operating Procedures for all accepted gift vehicles at the Conservatory.
* Leads the pledge set-up, payment, write off, and credit card recurring gift processes.
* Seeks to ensure FPC/FOC is in compliance with tax laws, and manages the DC in maintaining the FPC AOI, Solicitors License, USPS nonprofit rate, and other compliance needs.
* Supplies materials for the President and CEO as requested.
* Supports the Development departments donor and member events as needed, which may include occasional evening and weekend availability.
* Performs other duties as assigned.
KNOWLEDGE AND EXPERIENCE REQUIRED
* Bachelors Degree.
* Demonstrated experience with data analysis and data-driven decision making.
* 3+ years work experience with Tessitura.
* Experience working with donors in either cultivation or stewardship efforts.
* Experience with end-user support, data integrity and reporting.
* Extensive computer and software knowledge, including a high level proficiency with Microsoft suite, Microsoft Word, Excel, PowerPoint, Teams.
SKILLS REQUIRED AND RESULTS TYPICALLY ACHIEVED
* Highly organized and accurate with strong attention to detail.
* Strong analytical and problem-solving skills.
* Excellent written and verbal communication skills, including presentation and management skills.
* Mature judgment, including discretion handling confidential donor personal and financial information.
* Excellent interpersonal and customer service skills, with the ability to develop and maintain effective working relationships.
* Self-starter with the ability to work independently, set priorities and meet deadlines.
* Ability to multi-task in a fast-paced environment.
* Flexibility to work occasional evenings and weekends.
EEO Statement:
Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.
Manager - Laboratory Services
Crooksville, OH
Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio!
Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- BS degree
- ASCP certification
- Prior lab experience and knowledge
- Supervisor experience needed
Job Quick Facts
- Oversees phlebotomy and central processing
- Reports to Lab Director
- Has 1 peer manager (Clinical Lab Manager)
- Has 1 Phlebotomy Supervisor/Senior Tech
- Must be willing to work as a Phlebot in times of high census/call-offs
- Experience in a high volume lab almost a ‘must'
- Experience with the corrective action process strongly recommended
- Not a position for the timid of heart or anyone lacking leadership confidence
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751!
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