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Best states for a service desk specialist
Quoted expert
Kevin Scheibe Ph.D.
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
Are you thinking of becoming a service desk specialist and really want to work at The Home Depot? Turns out, your chances to become a service desk specialist are better in some states than others.Turns out, the median salary for the highest 10% of service desk specialists in America is $65,000.
To do that, we looked at the most recent data we have available for the following criteria -- average annual wages, and availability of jobs for service desk specialists.If you are currently seeking employment as a service desk specialist, you can find open job positions using Zippia's search tools.
10 best states for service desk specialists in 2025
1. New Hampshire
Total service desk specialist jobs: 280 Average annual salary: $58,512 Lowest 10 percent earn: $41,000 Highest 10 percent earn: $81,000 Location Quotient: 1
2. Pennsylvania
Total service desk specialist jobs: 1,781 Average annual salary: $60,006 Lowest 10 percent earn: $41,000 Highest 10 percent earn: $85,000 Location Quotient: 0.96
3. Rhode Island
Total service desk specialist jobs: 191 Average annual salary: $54,212 Lowest 10 percent earn: $38,000 Highest 10 percent earn: $76,000 Location Quotient: 0.98
4. Maryland
Total service desk specialist jobs: 1,368 Average annual salary: $54,479 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $78,000 Location Quotient: 1.35
5. Delaware
Total service desk specialist jobs: 203 Average annual salary: $53,486 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $76,000 Location Quotient: 1.01
6. Arizona
Total service desk specialist jobs: 1,272 Average annual salary: $49,282 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $69,000 Location Quotient: 1.36
7. Nebraska
Total service desk specialist jobs: 421 Average annual salary: $49,101 Lowest 10 percent earn: $35,000 Highest 10 percent earn: $67,000 Location Quotient: 1.18
8. California
Total service desk specialist jobs: 4,319 Average annual salary: $58,277 Lowest 10 percent earn: $41,000 Highest 10 percent earn: $82,000 Location Quotient: 0.92
9. Nevada
Total service desk specialist jobs: 373 Average annual salary: $49,106 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $69,000 Location Quotient: 1.12
10. Louisiana
Total service desk specialist jobs: 468 Average annual salary: $52,709 Lowest 10 percent earn: $37,000 Highest 10 percent earn: $73,000 Location Quotient: 0.92
Service desk specialist jobsNear Columbus, OH
How Zippia determines the best states to be a service desk specialist
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a service desk specialist
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | New Hampshire | $58,512 | $41,000 | 1,342,795 | 280 |
| 2 | Pennsylvania | $60,006 | $41,000 | 12,805,537 | 1,781 |
| 3 | Rhode Island | $54,212 | $38,000 | 1,059,639 | 191 |
| 4 | Maryland | $54,479 | $37,000 | 6,052,177 | 1,368 |
| 5 | Delaware | $53,486 | $37,000 | 961,939 | 203 |
| 6 | Arizona | $49,282 | $34,000 | 7,016,270 | 1,272 |
| 7 | Nebraska | $49,101 | $35,000 | 1,920,076 | 421 |
| 8 | California | $58,277 | $41,000 | 39,536,653 | 4,319 |
| 9 | Nevada | $49,106 | $34,000 | 2,998,039 | 373 |
| 10 | Louisiana | $52,709 | $37,000 | 4,684,333 | 468 |
| 11 | Connecticut | $57,837 | $40,000 | 3,588,184 | 428 |
| 12 | Ohio | $49,370 | $34,000 | 11,658,609 | 1,540 |
| 13 | Hawaii | $54,170 | $45,000 | 1,427,538 | 236 |
| 14 | New York | $53,543 | $37,000 | 19,849,399 | 1,993 |
| 15 | Kentucky | $48,309 | $34,000 | 4,454,189 | 569 |
| 16 | Washington | $54,612 | $41,000 | 7,405,743 | 972 |
| 17 | Vermont | $49,151 | $35,000 | 623,657 | 129 |
| 18 | Michigan | $50,118 | $35,000 | 9,962,311 | 1,068 |
| 19 | Massachusetts | $52,712 | $37,000 | 6,859,819 | 1,322 |
| 20 | New Jersey | $54,567 | $38,000 | 9,005,644 | 1,019 |
| 21 | Utah | $45,913 | $33,000 | 3,101,833 | 746 |
| 22 | Maine | $45,564 | $33,000 | 1,335,907 | 271 |
| 23 | District of Columbia | $47,824 | $33,000 | 693,972 | 506 |
| 24 | Illinois | $49,325 | $35,000 | 12,802,023 | 1,683 |
| 25 | South Dakota | $47,380 | $34,000 | 869,666 | 147 |
| 26 | North Dakota | $44,246 | $33,000 | 755,393 | 183 |
| 27 | Virginia | $46,245 | $32,000 | 8,470,020 | 2,023 |
| 28 | Montana | $43,997 | $33,000 | 1,050,493 | 277 |
| 29 | Kansas | $46,193 | $33,000 | 2,913,123 | 408 |
| 30 | Alabama | $46,666 | $33,000 | 4,874,747 | 544 |
| 31 | North Carolina | $45,653 | $32,000 | 10,273,419 | 1,426 |
| 32 | Arkansas | $45,138 | $32,000 | 3,004,279 | 342 |
| 33 | Tennessee | $43,314 | $30,000 | 6,715,984 | 959 |
| 34 | Alaska | $41,576 | $36,000 | 739,795 | 160 |
| 35 | Texas | $43,552 | $31,000 | 28,304,596 | 3,308 |
| 36 | Wyoming | $43,254 | $31,000 | 579,315 | 98 |
| 37 | Wisconsin | $44,649 | $32,000 | 5,795,483 | 770 |
| 38 | Oregon | $43,991 | $32,000 | 4,142,776 | 724 |
| 39 | South Carolina | $43,162 | $30,000 | 5,024,369 | 760 |
| 40 | Florida | $43,068 | $31,000 | 20,984,400 | 2,957 |
| 41 | Oklahoma | $43,789 | $31,000 | 3,930,864 | 450 |
| 42 | Colorado | $43,335 | $31,000 | 5,607,154 | 1,090 |
| 43 | Missouri | $45,579 | $32,000 | 6,113,532 | 771 |
| 44 | Minnesota | $43,576 | $32,000 | 5,576,606 | 1,039 |
| 45 | Georgia | $44,053 | $31,000 | 10,429,379 | 1,502 |
| 46 | New Mexico | $41,658 | $29,000 | 2,088,070 | 323 |
| 47 | Iowa | $40,114 | $29,000 | 3,145,711 | 614 |
| 48 | Indiana | $41,936 | $29,000 | 6,666,818 | 914 |
| 49 | West Virginia | $41,383 | $28,000 | 1,815,857 | 181 |
| 50 | Idaho | $41,040 | $30,000 | 1,716,943 | 243 |
| 51 | Mississippi | $38,884 | $27,000 | 2,984,100 | 319 |
Highest paying states for service desk specialists
| Rank | State | Avg. Service Desk Specialist Salary |
|---|---|---|
| 1 | New Hampshire | $58,512 |
| 2 | Pennsylvania | $60,006 |
| 3 | Rhode Island | $54,212 |
| 4 | Maryland | $54,479 |
| 5 | Delaware | $53,486 |
| 6 | Arizona | $49,282 |
| 7 | Nebraska | $49,101 |
| 8 | California | $58,277 |
| 9 | Nevada | $49,106 |
| 10 | Louisiana | $52,709 |
| 11 | Connecticut | $57,837 |
| 12 | Ohio | $49,370 |
| 13 | Hawaii | $54,170 |
| 14 | New York | $53,543 |
| 15 | Kentucky | $48,309 |
| 16 | Washington | $54,612 |
| 17 | Vermont | $49,151 |
| 18 | Michigan | $50,118 |
| 19 | Massachusetts | $52,712 |
| 20 | New Jersey | $54,567 |
| 21 | Utah | $45,913 |
| 22 | Maine | $45,564 |
| 23 | District of Columbia | $47,824 |
| 24 | Illinois | $49,325 |
| 25 | South Dakota | $47,380 |
| 26 | North Dakota | $44,246 |
| 27 | Virginia | $46,245 |
| 28 | Montana | $43,997 |
| 29 | Kansas | $46,193 |
| 30 | Alabama | $46,666 |
| 31 | North Carolina | $45,653 |
| 32 | Arkansas | $45,138 |
| 33 | Tennessee | $43,314 |
| 34 | Alaska | $41,576 |
| 35 | Texas | $43,552 |
| 36 | Wyoming | $43,254 |
| 37 | Wisconsin | $44,649 |
| 38 | Oregon | $43,991 |
| 39 | South Carolina | $43,162 |
| 40 | Florida | $43,068 |
| 41 | Oklahoma | $43,789 |
| 42 | Colorado | $43,335 |
| 43 | Missouri | $45,579 |
| 44 | Minnesota | $43,576 |
| 45 | Georgia | $44,053 |
| 46 | New Mexico | $41,658 |
| 47 | Iowa | $40,114 |
| 48 | Indiana | $41,936 |
| 49 | West Virginia | $41,383 |
| 50 | Idaho | $41,040 |
| 51 | Mississippi | $38,884 |
Expert opinions on the best states for service desk specialists
Are there any particularly good places in the United States for service desk specialists to find work opportunities?
Kevin Scheibe Ph.D.
Professor of Information Systems and Business Analytics, Iowa State University
Interestingly, the organizations that engage with our university to hire students for internships and full-time positions are still there. While hiring for some companies has declined, others have contacted us with more new posts. Our university career fair will be entirely virtual this year, so it will be interesting to see the data afterward. We have consistently seen the demand for students, in the Midwest, and I do not see that changing. There may be an increased interest as people can work in exciting and challenging careers without relocating to large metropolitan areas.
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Updated January 8, 2025