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Deal with People
Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.Education
A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.Work Experience
Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.Important Qualities
Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.
Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.
Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.
Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.
Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.
Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.
Average Length of Employment
Top Careers Before Service Director
Top Careers After Service Director
Hispanic or Latino8.9%
Black or African American0.5%
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University of Phoenix23.3%
Michigan State University4.9%
New York University4.8%
Ohio State University4.8%
University of Alabama3.9%
Florida State University3.9%
George Washington University3.7%
Pennsylvania State University3.6%
Western Michigan University3.5%
University of Florida3.4%
University of Missouri - Columbia3.3%
University of Kentucky3.2%
Arizona State University3.2%
University of South Florida3.2%
Ball State University3.1%
University of Texas at Austin3.0%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Director of Endoscopy Services||NYC-HHC Kings County Hospital Center||New York, NY||Mar 01, 2015||$321,000|
|Director, US Advisory Services||Perella Weinberg Partners Group LP||New York, NY||Feb 08, 2015||$280,000 -
|Director, US Advisory Services||Perella Weinberg Partners||New York, NY||Mar 19, 2015||$230,000 -
|International Tax Services Director||Pricewaterhousecoopers||New York, NY||May 16, 2016||$227,178|
|Legal Services Director||Flight Centre USA Holding Corp||Ramsey, NJ||May 01, 2015||$220,000|
|Application Services Director||The Capital Markets Company||New York, NY||Sep 17, 2015||$220,000 -
|Legal Services Director||Flight Centre USA Holding Corp||Ramsey, NJ||Jan 15, 2015||$220,000|
|Director, Ficc Prime Services||Barclays Capital Inc.||New York, NY||Feb 22, 2015||$210,000 -
|Director, ECT Psychiatry Services||North Shore-LIJ Health System||Glen, NY||Jul 01, 2015||$200,000|
|Services Director, Xaxis||Appnexus||New York, NY||Aug 04, 2015||$185,000|
|Director, World Wide Cloud Services||Egain Corporation||Sunnyvale, CA||Jun 19, 2016||$179,103|
|Director, WW Cloud Services||Egain Corporation||Sunnyvale, CA||Jun 19, 2016||$179,103|
|Director, Cloud Services||Yardi Systems Inc.||Goleta, CA||Nov 23, 2016||$175,000|
|Director, Services||Dassault Systemes Americas Corp.||Seattle, WA||Nov 23, 2016||$172,480 -
|Senior Service Delivery Director||Accenture LLP||Frisco, TX||Feb 19, 2016||$149,100|
|Senior Service Delivery Director||Accenture LLP||Houston, TX||Apr 21, 2015||$146,162|
|Services Director-Crimson Quality Reporting (CQR)||The Advisory Board Company||Austin, TX||Mar 08, 2016||$141,461|
|Senior Service Delivery Director||Accenture LLP||Miami, FL||Sep 22, 2016||$140,941|
|DIR., Subscriber Services||Tracfone Wireless, Inc.||Medley, FL||Jun 03, 2016||$140,308|
|Technical Services Director||Newstore, Inc.||Boston, MA||Aug 30, 2016||$140,004|
|Senior Service Delivery Director||Accenture LLP||Richfield, MN||Aug 26, 2015||$138,700|
|Service Delivery Director||Accenture LLP||Woodcliff Lake, NJ||Jul 09, 2015||$138,133|
|Service Delivery Director||Ericsson Inc.||Plano, TX||Jul 24, 2016||$121,351 -
|Service Delivery Director||Accenture LLP||Norwalk, CA||Jun 29, 2015||$120,890|
|Service Delivery Director 2||Accenture LLP||Princeton, NJ||Jun 24, 2015||$119,200|
|Director of Innovation Services||Massachusetts Biotechnology Council||Cambridge, MA||Jul 22, 2016||$118,685|
|Director of Innovation Services||Massachusetts Biotechnology Council||Cambridge, MA||Apr 04, 2016||$118,685|
|Director, Valuation Services||International Services, Inc.||Buffalo Grove, IL||Feb 08, 2016||$115,000|
|Director-Transition Services||Hexaware Technologies, Inc.||Jamesburg, NJ||Jul 03, 2015||$115,000|
|Technology Services Director||Xceedance, Inc.||Boston, MA||Sep 15, 2016||$115,000|
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