FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
×
FIND
PERSONALIZED JOBS

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Become A Service Director

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Service Director

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $116,351

    Average Salary

What Does A Service Director Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

Show More

Show Less

How To Become A Service Director

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

Show More

Show Less

Do you work as a Service Director?

Service Director Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Do you work as a Service Director?

Help others decide if this is a good career for them

Average Length of Employment
Chief Of Service 4.3 years
Service Director 4.0 years
Service Manager 3.9 years
Area Director 3.8 years
Service Supervisor 3.8 years
Director 3.7 years
Interim Director 1.2 years
Top Employers Before
Director 8.1%
Manager 7.3%
Consultant 3.7%
Internship 3.6%
Supervisor 3.6%
Top Employers After
Director 9.4%
Consultant 7.7%
Manager 4.9%
Owner 4.5%
President 3.1%

Do you work as a Service Director?

Service Director Demographics

Gender

Male

55.3%

Female

42.7%

Unknown

2.0%
Ethnicity

White

64.2%

Hispanic or Latino

13.8%

Black or African American

11.4%

Asian

6.8%

Unknown

3.8%
Show More
Languages Spoken

Spanish

50.8%

French

9.5%

Portuguese

6.1%

Italian

5.3%

Carrier

3.8%

German

3.8%

Mandarin

3.4%

Chinese

3.0%

Russian

2.3%

Vietnamese

1.5%

Hebrew

1.5%

Dakota

1.5%

Arabic

1.5%

Dutch

1.1%

Japanese

1.1%

Hmong

0.8%

Hawaiian

0.8%

Bosnian

0.8%

Thai

0.8%

Cantonese

0.8%
Show More

Service Director Education

Schools

University of Phoenix

23.3%

Michigan State University

6.0%

New York University

5.7%

Walden University

5.5%

Capella University

5.1%

Liberty University

4.9%

George Washington University

4.6%

Ohio State University

4.4%

University of Florida

3.8%

Northeastern University

3.7%

Villanova University

3.4%

University of Texas at Austin

3.4%

University of Alabama

3.3%

University of Kentucky

3.3%

Arizona State University

3.3%

Florida State University

3.3%

Grand Canyon University

3.3%

Pennsylvania State University

3.3%

University of Missouri - Columbia

3.3%

Cornell University

3.2%
Show More
Majors

Business

31.0%

Nursing

11.4%

Management

7.5%

Psychology

5.2%

Social Work

5.0%

Health Care Administration

4.1%

Education

3.7%

Finance

3.4%

Accounting

3.0%

Marketing

3.0%

Criminal Justice

2.8%

Communication

2.8%

Law

2.6%

Computer Science

2.5%

Counseling Psychology

2.2%

Political Science

2.2%

Hospitality Management

2.0%

Human Resources Management

2.0%

School Counseling

1.9%

Electrical Engineering

1.8%
Show More
Degrees

Masters

32.7%

Bachelors

32.2%

Other

18.9%

Associate

6.3%

Doctorate

5.2%

Certificate

3.9%

Diploma

0.6%

License

0.3%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Real Service Director Salaries

Job Title Company Location Start Date Salary
Director of Endoscopy Services NYC-HHC Kings County Hospital Center New York, NY Mar 01, 2015 $321,000
Director, US Advisory Services Perella Weinberg Partners Group LP New York, NY Feb 08, 2015 $280,000 -
$320,000
Director, US Advisory Services Perella Weinberg Partners New York, NY Mar 19, 2015 $230,000 -
$270,000
International Tax Services Director Pricewaterhousecoopers New York, NY May 16, 2016 $227,178
Legal Services Director Flight Centre USA Holding Corp Ramsey, NJ Jan 15, 2015 $220,000
Legal Services Director Flight Centre USA Holding Corp Ramsey, NJ May 01, 2015 $220,000
Application Services Director The Capital Markets Company New York, NY Sep 17, 2015 $220,000 -
$250,000
Director, Ficc Prime Services Barclays Capital Inc. New York, NY Feb 22, 2015 $210,000 -
$285,000
Director, ECT Psychiatry Services North Shore-LIJ Health System Glen, NY Jul 01, 2015 $200,000
Director, ECT Psyciatry Servuces North Shore-LIJ Health System Glen, NY Jul 01, 2015 $200,000
Director, Mobile Services Dolby Laboratories Licensing Corporation San Francisco, CA Aug 03, 2015 $188,822 -
$192,000
Services Director, Xaxis Appnexus New York, NY Aug 04, 2015 $185,000
Director, World Wide Cloud Services Egain Corporation Sunnyvale, CA Jun 19, 2016 $179,103
Director, WW Cloud Services Egain Corporation Sunnyvale, CA Jun 19, 2016 $179,103
Risk Advisory Services Director McGladrey LLP Baltimore, MD Mar 16, 2016 $153,192
Senior Service Delivery Director Accenture LLP Chesterbrook, PA Feb 24, 2016 $152,173
Director, Shared Services AXA Equitable Life Insurance Company Charlotte, NC Apr 09, 2015 $150,822
Director of Actuarial Services United Healthcare Services, Inc. Cypress, CA Mar 25, 2016 $149,989 -
$167,000
Director of Actuarial Services United Healthcare Services, Inc. Cypress, CA Apr 08, 2016 $149,989 -
$174,515
Director of Actuarial Services United Healthcare Services, Inc. Cypress, CA Jan 06, 2016 $149,989 -
$167,000
Senior Service Delivery Director Accenture LLP Frisco, TX Feb 19, 2016 $149,100
Senior Service Delivery Director Accenture LLP Houston, TX Apr 21, 2015 $146,162
Service Delivery Director Accenture LLP Branchburg, NJ Dec 11, 2015 $129,334
Service Delivery Director Accenture LLP NJ Sep 08, 2015 $129,293
Service Delivery Director Accenture LLP Weston, MA Mar 11, 2015 $122,100
Director of Coordinated Services Mojdeh Zafaranchi, M.D., Inc. Hillsborough, CA Apr 20, 2016 $121,618
Service Delivery Director Ericsson Inc. Plano, TX Jul 24, 2016 $121,351 -
$182,027
Director of Critical Care Services Adventist Health System/Sunbelt Inc. Altamonte Springs, FL Feb 15, 2016 $121,264
Service Delivery Director Accenture LLP Norwalk, CA Jun 29, 2015 $120,890
Service Delivery Director 2 Accenture LLP Princeton, NJ Jun 24, 2015 $119,200

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Service Director?

Have you worked as a Service Director? Help other job seekers by rating your experience as a Service Director.

Top Skills for A Service Director

Show More

  1. Procedures
  2. Facility
  3. Direct Supervision
You can check out examples of real life uses of top skills on resumes here:
  • Established key benchmarks for alumnae success and accountability procedures.
  • Directed all aspects of billing operation for multiple site diagnostic imaging centers, included physician licensing, facility contracting and credentialing.
  • Scheduled employees under direct supervision and monitored scheduling of indirect subordinated to ensure proper staffing levels.
  • Trained by the National Transportation Safety Board in Transportation Disaster Response/Family Assistance.
  • Assured consistency and quality services delivery to all program participants, agency clients and community affiliates.

How Would You Rate Working As a Service Director?

Are you working as a Service Director? Help us rate Service Director as a Career.

Top Service Director Employers

Jobs From Top Service Director Employers

Service Director Videos

National Weather Service Director ignorant on Weather Modification?!

Toyota Service Director- Finds his Automotive Tech Job Exciting, Something New Everyday.

The Career of a Funeral Director.mp4

Related to your recently viewed content