Chief of Employer Services (Administrative Staff) PN 20066060
State of Ohio 4.5
Columbus, OH
Job Description - Chief of Employer Services (Administrative Staff) PN 20066060 (250008TH)
Organization Unposting Date
Unposting Date: Ongoing
Work Location
Work Location: William Green Building 30 West Spring Street Columbus 43215-2256
Primary Location
Primary Location: United States of America-OHIO-Franklin County-Columbus
Compensation: Based on experience, not to exceed $72.60/Hr.
Schedule
Schedule: Full-time
Work Hours: 8:00 - 5:00
Union: Exempt from Union
Primary Job Skill
Primary Job Skill: Business
Technical Skills: Budgeting, Executive Leadership, Policy Direction
Professional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication
Agency Overview
A Little About Us: With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision: To transform BWC into an agile organization driven by customer success.
Our Mission: To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
What You'll Be Doing
Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.
Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.
Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.
Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.
Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.
Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.
Handle sensitive documents with discretion, determining appropriate access to confidential information.
QualificationsPreferred Qualifications:
5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.
3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs.
4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies.
3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively.
5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management.
Unusual Working Conditions
This position is overtime exempt.
THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).
Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.
The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.
The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.
WEATHER ESSENTIAL EMERGENCY EMPLOYEE
Supplemental Information
EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: *******************.
Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.
Background Check: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
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$72.6 hourly 3d ago
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Support Services Program Manager / Specialist
Cayuse Holdings
Columbus, OH
**_JOB TITLE:_** Support Services Program Manager / Specialist **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_SALARY:_** $100,000-$140,836.80 **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL_** No No **Employment in this role is conditional upon successful execution of the contract by the client.**
**The Work**
The Support Services Program Manager/Specialist responsible for driving technical integration projects, providing expert consultation to client agencies, and supporting the strategic financial and technical direction for the client. This role requires a combination of leadership in systems integration, quality assurance, financial reporting assistance, and technology evaluation, ensuring seamless operations and alignment with federal and state guidelines.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
**Responsibilities**
+ Lead integration activities between agencies and third parties with the OTS Enterprise Architecture environment.
+ Provide quality assurance reviews as requested by management.
+ Provide assistance to management with budgeting and development and refinement of cost allocation for all EA lines of service.
+ Assist OTS customer agencies with development of federal and state financial reporting.
+ Provide subject matter expertise on applicable agency systems and technologies.
+ Assist OTS in the evaluation of new technologies.
+ Lead or assist OTS in the review of technical documentation.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Minimum of five (5) years' experience with the OTS Enterprise Architecture environment.
+ Minimum of twenty (20) years' experience with technologies used within the State of Louisiana systems.
+ Minimum of fifteen (15) years' project management experience.
+ Experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
+ Experience with rate setting, cost allocation and invoicing.
+ Experience with determining and establishing line of service costs.
+ Experience with health and human services applications such as those used for the Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care Licensing programs.
+ Experience drafting Advanced Planning Documents, Advanced Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
**Desired Qualifications**
+ Experience administering and managing large volume projects.
+ Experience managing task orders.
+ Should have at least six (6) years' experience performing these duties in large scale Enterprise Architecture environments
+ Experience drafting Request for Proposals.
+ Experience with Java and .net development.
+ Subject matter expertise with the following EA components and technologies:
+ Nutanix
+ VxRail
+ ESXi
+ NSX
+ SRM
+ Windows Server
+ RedHat Enterprise
+ MS SQL Server 2014
+ Nagios
+ NewRelic
+ NewRelic Infrastructure
+ NewRelic Browser
+ Octopus Deploy
+ Puppet Enterprise
+ Splunk
+ Veracode
+ Decision Center, Decision Server
+ Exstream
+ Pentaho
+ Case Foundation, Content Manager, Enterprise Records Foundation
+ web Methods
+ API Gateway
+ Identity Manager for Consumers and Business Users, Identity Suite, Single Sign On
+ InfoSphere
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment, with the ability to work onsite in the main office.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $100,000.00 - USD $140,836.80 /Yr.
Submit a Referral (**********************************************************************************************************************************************************
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Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103884_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$100k-140.8k yearly 10d ago
Service Excellence Manager
The Strickland Group 3.7
Columbus, OH
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
$70k-150k yearly Auto-Apply 60d+ ago
Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1)
Dasstateoh
Columbus, OH
Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1) (2600008C) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Jan 27, 2026, 4:59:00 AMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Health AdministrationProfessional Skills: Collaboration, Innovation, Verbal Communication, Written Communication, Confidentiality, Continuous Improvement Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do At ODM:Office: Managed CareBureau: Member ServicesClassification: Medicaid Health Systems Administrator 1 (PN: 20101842) Job Overview:As the Managed Care Operations and Enrollment Manager in the Office of Managed Care, Ohio Department of Medicaid (ODM), your responsibilities will include: · Overseeing statewide initiatives related to Medicaid health systems access, with a focus on managed care enrollment and member services· Managing key components of Ohio's Medicaid programs, including services for Aged, Blind & Disabled (ABD), MAGI, and MyCare Ohio populations· Directing membership services operations, coordinating audits and special projects, and ensuring alignment across multiple stakeholders including County Departments of Job & Family Services (CDJFS), Managed Care Organizations (MCOs), the Managed Care Enrollment Center (MCEC), and other state agencies· Leading efforts related to open enrollment, review of MCO member materials, tracking of Value Added Benefits, and ensuring quality of Medicaid Consumer Hotline phone calls· High-level data analysis, community outreach, and technical consultation to support access to care and improve member experience The ideal candidate will be a collaborative leader with strong analytical, communication, and project management skills, capable of navigating complex systems and driving impactful change across Ohio's Medicaid landscape.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 months experience in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis).
Or 12 months experience as a Medicaid Health Systems Specialist, 65293.-Or equivalent of Minimum Class Qualifications for Employment noted above.
Technical Skills: Health Administration
Professional Skills: Collaboration, Confidentiality, Continuous Improvement, Innovation, Verbal Communication, Written CommunicationSupplemental InformationSupplemental Information:Compensation is as listed on the posting unless required by legislation or union contract.This positions is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.Candidates selected for an interview will be required to complete a written assessment as part of the interview process.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$39.2 hourly Auto-Apply 15h ago
Director, Home Health Grievances & Appeals
Centerwell
Columbus, OH
**Become a part of our caring community and help us put health first** The Director Denials Management provides leadership for the audit, appeal and review process to preserve and recover revenue while maintaining the highest level of clinical and regulatory integrity and compliance. Manages the Denials Management data analytics, denial and appeal process.
The Director, Home Health Grievances & Appeals assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.
**Responsibilities:**
+ Oversee the process for direction and support to clinical and operational leadership regarding Medicare and governmental audit trends, denials, and any CMS initiative and/or demonstration projects.
+ Collaborates with leadership team in the development of an education plan to improve processes to preserve and recover revenue.
+ Analyzes region-wide outcome indicators to measure achievement of quantitative and qualitative standards. Assists in the development, implementation and analysis of internal and external benchmarking programs to measure the region's effectiveness in improving performance
+ Maintains region-wide Performance Improvement program which includes Customer Satisfaction, complaints, infection monitoring, Incident Reporting, and quarterly branch PI activity
+ Provides feedback and recommendations for changes to policies and processes, procedures and systems to enhance measures taken to improve performance
+ Communicate with Corporate leadership, Regional and Divisional leaders as appropriate to resolve issues that may place patients or the company at risk
+ Oversee educational in-services based on analysis of PI data and activities Acts as a resource for the Operations Support team and communicates Performance Improvement results
+ Participate in special projects and performs other duties as assigned.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Nursing or related field
+ 10-15 years progressively responsible experience in home health or hospice industry that includes performance improvement and outcomes measurement
+ 5 years' experience in a supervisory or teaching role
+ Thorough knowledge of health care policy, industry and related clinical practice
+ Knowledge in the interpretation and application of regulations and performance improvement standards
+ Strong Project management principles and clinical policy development/implementation required
+ Expert knowledge of all Medicare regulations and appeals processes
+ Excellent analytical skills with ability to interpret and apply regulatory requirements
+ Excellent verbal/written communication and presentation skills
+ Advanced knowledge with Payer requirements, ADR requests, Denials, Appeals, RAC/ZPIC and CERT responses
+ Must be able to work well independently and in a team environment
+ Excellent communication and organization skills
+ Strong attention to detail
+ Healthcare industry experience preferred
+ Must read, write and speak fluent English
+ Must have good and regular attendance
+ Approximate percent of time required to travel: 30%
+ Performs other related duties as assigned
**Preferred Qualifications**
+ Master's Degree preferred
+ Licenses/Certification: RN, PT or OT preferred
+ More than 3 years of grievance and appeals experience
+ Strong knowledge in Microsoft Access or experience with SQL Server databases
+ Previous experience processing medical claims
+ Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish
**Additional Information**
**SSN Alert Statement**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-30-2026
**About us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$126.3k-173.7k yearly Easy Apply 14d ago
Field Service Manager Branch
Crown Equipment Corporation 4.8
Grove City, OH
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Responsibilities:
* Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
* Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
* Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
* Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
Qualifications:
* High school diploma and prior experience as a Field Service Technician
* Prior experience as a Dispatcher and/or Supervisor preferred
* Strong technical/repair knowledge
* Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
* Valid driver's license, good driving record, and the ability to safely operate lift trucks
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Columbus
Job Segment: Service Manager, Branch Manager, Field Service, Maintenance, Warehouse, Customer Service, Management, Manufacturing
$70k-99k yearly est. 60d+ ago
SERVICE MANAGER
Morgan Engineering Systems Inc. 3.4
Columbus, OH
Job DescriptionCrane Service Manager
For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems-we create safer, smarter, and more efficient solutions that empower our customers and elevate our communities. Be part of a company that is driven by a passion for innovation and a commitment to sustainability.
Due to continued growth, we are seeking a full-time Crane Service Manager to join our team.
This role involves assembling, installing, and maintaining Morgan's industrial overhead cranes at customer sites across the U.S. You'll be part of a team that ensures innovation comes standard with every order.
Join us in fulfilling our vision: To challenge the possibilities of today by thinking differently.
Responsibilities:
Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites nationwide.
Perform preventative maintenance and inspections on overhead cranes.
Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical components.
Work in field-based environments including industrial sites and manufacturing facilities.
Safely operate at heights and heavy equipment in varying weather conditions.
Education/Experience:
High school diploma or GED required.
3-5 years of experience in crane service, maintenance, or a related field.
Welding experience is a plus.
Strong knowledge of mechanical, electrical, and hydraulic systems.
Ability to read blueprints and use metrological instruments (e.g., micrometers).
Basic organization, communication, and problem-solving skills.
Familiarity with OSHA regulations and crane safety standards.
Valid driver's license and clean driving record.
Ability to travel 75-90% of the time, including overnight stays.
Must pass a background check and drug screening.
Must be 21 years or older.
Preferred Skills in One or More Areas:
Millwright work
Iron work
Pipefitting
Electrical meters
Basic machining
Basic welding
Basic rigging
Benefits:
Guaranteed minimum of 40 hours per week
Competitive wages based on experience
Travel per diem and expense reimbursement
Comprehensive benefits package including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(K) with matching
Paid time off
Company-provided tools and equipment.
About Morgan:
For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit **************************
Disclaimer:
Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$55k-87k yearly est. 7d ago
HOME HEALTH CARE - DIRECTOR OF NURSING
Pricy Staffing & Homecare Agency LL
Columbus, OH
Job DescriptionJob Type: Full-time / Part -time We are seeking an experienced and skilled Director of Nursing to lead our home health care team. The successful candidate will be responsible for overseeing the nursing department, ensuring high-quality patient care, and driving clinical excellence. This leadership role requires a strong clinical background, excellent communication skills, and the ability to manage and develop staff.
Key Responsibilities:
1. Leadership and Management:
- Provide leadership and direction to the nursing staff, including recruitment, training, and development.
- Foster a culture of excellence, compassion, and safety.
- Manage staffing, scheduling, and budgeting for the nursing department.
2. Clinical Oversight:
- Ensure high-quality patient care and outcomes through regular visits, audits, and feedback.
- Develop and implement clinical policies, procedures, and guidelines.
- Collaborate with physicians, therapists, and other healthcare professionals to ensure comprehensive care.
3. Quality Improvement:
- Develop and implement quality improvement initiatives to enhance patient outcomes and satisfaction.
- Analyze data and metrics to identify areas for improvement.
- Implement evidence-based practices to drive clinical excellence.
4. Regulatory Compliance:
- Ensure compliance with regulatory requirements, including OASIS, Medicare, and Medicaid.
- Maintain accreditation standards and survey readiness.
5. Staff Development:
- Develop and implement staff education and training programs.
- Mentor and coach nursing staff to enhance their skills and knowledge.
6. Communication and Collaboration:
- Communicate effectively with patients, families, staff, and other stakeholders.
- Collaborate with interdisciplinary teams to ensure seamless care transitions.
Requirements:
- Education: Bachelor's degree in Nursing required; Master's degree preferred.
- Licensure: Current RN licensure in the state of practice.
- Experience: Minimum 5 years of experience in home health care, with at least 2 years in a leadership role.
- Certifications: CPHQ, QIAL, or other relevant certifications preferred.
- Skills:
- Strong leadership, management, and communication skills.
- Ability to analyze data and drive quality improvement initiatives.
- Excellent problem-solving and critical thinking skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to lead a dynamic team.
- Professional development and growth opportunities.
If you're a motivated and experienced nursing leader looking for a new challenge, we'd love to hear from you!
$81k-135k yearly est. 21d ago
Financial Health Strategy & Innovation Director
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210702698 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $156,000.00-$250,000.00 JPMorgan Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and communities grow by delivering solutions to meet all their financial needs.
As the Financial Health Strategy & Innovation Director within the Center for Financial Growth & Innovation (CFGI), you will play a pivotal role in shaping and executing firmwide financial health strategies. You will lead high-impact initiatives, drive innovation, and collaborate across lines of business to advance financial health outcomes for consumers, businesses, and communities. Reporting through the Consumer Bank, this role offers significant exposure to senior leadership and provides a unique platform to influence the future of financial health at JPMorgan Chase.
Job Responsibilities
* Strategic Leadership & Vision: Architect and lead major strategic initiatives, developing and executing firmwide strategies that deliver measurable impact.
* Product & Innovation Leadership: Champion innovative product strategies and oversee complex, cross-functional programs to drive transformational change.
* Senior Stakeholder Engagement: Build and manage relationships with C-suite executives and senior leaders, driving cross-LOB collaboration and strategic consensus.
* Business and Policy Thought Leadership: Conduct and oversee sophisticated analysis of business models, policy developments, and ecosystem trends, translating insights into actionable recommendations.
* Executive Communication & Talent Development: Deliver high-stakes presentations to executive audiences and mentor high-performing teams, fostering a culture of excellence and continuous learning.
Required qualifications, skills and capabilities
* Minimum of 10 years' experience in strategy development, product management and management consulting or related fields
* Proven ability to develop and execute enterprise-level strategies with clear milestones and measurable outcomes
* Demonstrated success building and managing relationships with senior stakeholders, including C-suite executives, and leading cross-functional teams
* Deep understanding of financial products, policy, and industry trends, with strong analytical and problem-solving skills
* Executive presence with excellent written and verbal communication skills, including mentoring and developing senior managers and teams
Preferred qualifications, skills and capabilities
* MBA Preferred
* Experience in consumer financial services, product innovation, or policy advocacy
* Prior leadership roles within financial health, consumer banking, or related fields
* Experience influencing and collaborating within a matrixed organization
$156k-250k yearly Auto-Apply 2d ago
Service Branch Manager
The Brewer-Garrett Company 3.8
Columbus, OH
Employment Type: Full-Time | Business-to-Business HVAC/MEP Service Sales
ABOUT US
We are a leading facility solutions company focused on making buildings more energy-efficient, cost-effective, and sustainable. Our work spans HVAC design, electrical upgrades, building automation, and ongoing service and maintenance.
We're a solution-driven, team-oriented organization known for saving clients money through smarter operations and reduced energy usage-while improving their carbon footprint. Our associates are the core of our success, and we're looking for a driven professional who wants to grow a branch presence, build strong customer relationships, and contribute to the long-term success of our Columbus office.
ABOUT THE ROLE
We're seeking a Service Sales Branch Manager to expand our service footprint in the Columbus market by securing new service contracts and project opportunities. This is a high-impact role with significant growth potential: as you build the book of business, you will eventually grow into leading a local sales and service team.
You'll be supported by our corporate office but will have the autonomy to build and own your territory.
KEY RESPONSIBILITIES
Develop new client accounts across commercial, industrial, institutional, government, K-12, and higher-ed markets
Sell and renew HVAC, IFS, and electrical service contracts and capital improvement projects
Provide value-based solutions that improve energy efficiency, system performance, and operating costs
Prepare proposals, deliver presentations, and negotiate agreements
Estimate and design mechanical retrofit or replacement solutions
Manage your pipeline, plan your schedule, and maximize productivity
Coordinate project delivery with operations teams
Participate in industry associations (BOMA, ASHRAE, AEE, etc.)
Build a long-term path toward leading a local team as the Columbus branch grows
QUALIFICATIONS
5+ years of outside sales experience
10+ years of HVAC retrofit/mechanical systems experience (sales, PM, estimating, service, or technical background)
Bachelor's degree in business or engineering preferred
Strong familiarity with the Central Ohio marketplace
Excellent communication, negotiation, and relationship-building skills
Strong organizational skills and the ability to manage your own schedule
Proficiency with Microsoft Office; comfort preparing professional written materials
Valid driver's license and willingness to travel throughout the region
WHY JOIN US
Opportunity to build and grow a new service presence in the Columbus market
Clear path to future leadership as the local office expands
Highly collaborative culture with strong corporate support
Competitive compensation potential with uncapped opportunity
Work with a company known for delivering innovative, energy-efficient solutions
Contribute to meaningful improvements in building performance and sustainability
Strong, people-first culture built on teamwork and long-term career growth
$39k-54k yearly est. 60d+ ago
Medical Director- Long Term Support and Service (LTSS)
Carebridge 3.8
Columbus, OH
Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program.
How will you make an impact:
* Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data.
* Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules.
* Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations.
* Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations.
* Supports clinicians to ensure timely and consistent responses to members and providers.
* Provides guidance for clinical operational aspects of a program.
* Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians.
* May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations.
Minimum Requirements:
* Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA).
* Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US.
* A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
* For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. *
* Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.*
Preferred Skills, Capabilities and Experiences:
* Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred.
* 1-2 years Utilization Management experience strongly preferred.
* Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$37k-72k yearly est. Auto-Apply 60d+ ago
Barista Service Manager
Lifestyle Communities, Ltd. 4.2
Columbus, OH
* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.
The Difference You Will Make:
This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards.
Who You Are:
* In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
* Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift
* Continuous push to meet financial objectives and drive to increase sales and customer base.
* Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.
* Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees.
* Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
* Maintains an environment that meets health and safety regulations as it relates to restaurant expectations.
* Manages vendor communication, support equipment maintenance and repair as applicable.
* Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.
* Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.
* Assists with food prep, cooking, serving or bar duties when required.
* Prepares employee schedules if needed and manages staff under the direction of the General Manager.
* Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.
* Coordinates and manages all on-site barista training initiatives and programs.
* Support initiatives at The Goat restaurant, including operational support and other duties as needed.
* Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed.
* Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.
What You'll Bring:
* Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred.
* High school degree or equivalent is required.
* This role requires outstanding and proven customer service and experience delivery skills.
* One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
* Excellent time management skills required.
* Service Managers must be able to multitask and work in a fast-paced, dynamic environment.
* ServSafe certification preferred.
* TABC Certification where applicable
How We'll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
* Full Suite of Health Benefits
* Retirement Plan with Company Match
* Competitive PTO policy
* Generous parental and family leave
* Strong Company Culture
* Career Growth Opportunities
* Community Engagement and Volunteerism
FT123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
$46k-64k yearly est. Auto-Apply 19d ago
Youth Services Manager (40 hrs.) - Karl Road Branch
Columbus Metropolitan Library 3.8
Columbus, OH
Job Title: Youth Services Manager (Exempt/Full-time)
Starting Pay Range: $60,486.40-$81,161.60 annually (commensurate with experience)
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: *************************************************************
What We Offer:
A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness .
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: **************************************************
About the Position:
As a Youth Services Manager, you will lead and supervise youth services' staff at multiple levels. The Youth Services team's primary focus is driving our Young Minds Strategy forward through programming, services, and collection management. The Young Minds Strategy outlines the programs and initiatives that CML runs to support youth 0-18 years old to help them build the foundation for a successful life.
Position Schedule
Combination of mornings, afternoons, and evenings (as scheduled)
Friday/Saturday rotation (as scheduled)
Sundays 1:00-5:00p (as assigned)
The Young Minds Strategy focuses on three (3) categories:
Ready for Kindergarten; building kindergarten readiness skills for ages 0-5
Third Grade Reading; supports and promotes early literacy development for K-3rd grade
High School Graduation; support and preparation for tweens and teens
What You'll Do:
Leads multiple levels of staff in completing essential duties of library operations with primary focus on driving the Young Minds strategy forward through programming, services and collection management. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating assigned team.
Assists with problem solving at local and system level.
Assumes responsibility for the operation of the location in the absence of another manager.
Trains staff to perform job duties and tasks including applying and interpreting policies, procedures, and service expectations.
Trains staff on use and troubleshooting of library technologies and equipment.
Prepares and manages budgets as assigned.
Organizes and schedules team and its activities. Identifies opportunities for synergy and integration.
Communicates system initiatives to staff and customers.
Establishes and maintains collaborations with community agencies including schools & daycares and promotes library services through community outreach.
Supervises volunteers as assigned.
Manages customer complaints until issue resolution is reached. Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of library collections, technology, reference, readers' advisory and circulation.
Participates and presents at local, state and national conferences.
Performs additional duties as assigned including leading and serving on task forces, committees, etc.
Minimum Qualifications:
Bachelor's degree required; Master's of Library Science or Master's of Library and Information Science Degree preferred.
3-5 years' experience working with youth in libraries or a similar field required.
Supervisory experience preferred.
Ability to express self effectively and concisely, both orally and in writing.
Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.
$60.5k-81.2k yearly Auto-Apply 2d ago
Director of Dining Services
Brookdale 4.0
Groveport, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
College degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Taste or smell
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.
Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.
Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.
Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience.
Networks with Regional Food ServiceDirectors to improve operations, reduce costs and to obtain new program ideas for creative operations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$37k-56k yearly est. Auto-Apply 42d ago
Associate Director, Customer Partner - Manufacturing & Energy Portfolio
Kyndryl
Columbus, OH
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.
But this position is about more than just maintaining the status quo. As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive.
You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.
Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.
Not only will you lead a number of Portfolio accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights.
You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market.
As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation.
If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together.
Customer Success, Commercial Success, and Distinctive Expertise
+ Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
+ Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
+ Deliver on budget, owning revenue, profit/loss, and growth objectives
+ Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilization and billability of resources assigned to their account
+ Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
+ Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value
+ Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience:**
- 5+ years experience running account P&L
- 5+years of experience managing sales process end-to-end
- Deep knowledge of business and technology trends and industry best practices
- Experience in one or more of the following industries: Manufacturing; Automotive; Chemical, Oil and Gas; Energy
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
- May be required to travel up to 50%
**Preferred Skills and Experience:**
- Bachelor's degree or Master's degree
- Sales experience in technical solutions
**Compensation:**
The compensation range for the position in the U.S. is $127,320 to $229,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California: $140,040 to $275,040
Colorado: $127,320 to $229,200
New York City: $152,880 to $275,040
Washington: $140,040 to $252,120
Washington DC: $140,040 to $252,120
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$81k-119k yearly est. 55d ago
State Clinical Director (AOD- LICDC-CS)
Viaquest 4.2
Dublin, OH
State Clinical Director (AOD) A Great Opportunity At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to adults who reside in long term care facilities. Our clients are supported by a team of Certified Nurse Practitioners, Mental Health Nurse, Mental Health Counselors and Social Workers and Therapeutic Behavioral Specialist to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve!
Responsibilities may include:
Leading the planning, training, supervision, and delivery of comprehensive, integrated behavioral health services encompassing both mental health and alcohol and other drug (AOD) treatment.
Managing and supporting a team of mental health clinicians, providing clinical guidance, supervision, and oversight of all client care activities.
Conducting comprehensive assessments and providing direct clinical services or client visits as assigned.
Ensuring all treatment plans are current, individualized, and aligned with clinical best practices and regulatory standards.
Overseeing coordination of care and collaboration with psychiatric providers, internal interdisciplinary teams, and external contracted partners to ensure continuity and quality of behavioral health services.
Requirements for this position include:
Master's degree in behavioral science or a related field.
All licenses must be active and in good standing with the appropriate Ohio licensing board.
Ohio LICDC-CS (Licensed Independent Chemical Dependency Counselor - Clinical Supervisor) required.
Preferred: Candidates who also hold an LPCC-S, LISW-S or LMFT- S credential
Managerial or supervisory experience preferred.
Valid driver's license, automobile insurance, and reliable transportation required.
Willingness to travel throughout the assigned service area.
What ViaQuest can offer you:
Comprehensive training.
Monthly productivity incentive bonus.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and 401k).
Paid time off.
Premium holiday pay.
Mileage reimbursement.
Flexible scheduling.
Employee referral bonus program.
About ViaQuest Psychiatric & Behavioral Solutions
To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit
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From Our Employees To You
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Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
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$74k-92k yearly est. Easy Apply 23d ago
Clinical Director / BCBA
ICBD
Westerville, OH
Job Description
Clinical Director (BCBA) - ABA Centers of Ohio
Westerville, OH
Leadership Opportunity
Are you a BCBA interested in taking your career in a new direction? Our Clinical Director is responsible for monitoring the daily clinical operations of a single clinic location providing ABA therapy services. The Clinical Director ensures a clear line of communication between BCBAs, RBTs, and other team members.
Why We're the Best Place to Be in ABA!
Dedication to Better Outcomes - Smaller caseloads combined with our established clinical infrastructure mean we can focus on delivering high-quality care and lasting impact for children and families
Unlimited Career Growth - Enjoy long-term opportunities to advance your career without the pressure of private equity investors
On-Demand Clinical Support - Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game
Investment in Talent - We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs
Commitment to Improving Autism Care - We're serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University
What You'll Do
Manage BCBAs and RBTs to ensure clinical quality
Supervise the daily implementation of behavior intervention, treatment plans, and client documentation
Give direct verbal/written feedback to BCBAs and RBTs regarding clinical implementation, including modeling
Conduct behavior and skill-based assessments and treatment plans for clients admitted into the region as needed
Support BCBAs in extended assessment opportunities (FBA, FA, preference assessment, etc.)
Make monthly check-in phone calls with families
Support the ABA Academy of Excellence training program by analyzing regional IOA and treatment integrity data
Travel for assessments, oversight of clinical team, and support for high-risk clients
Requirements
Requirements
BCBA certification
Pennsylvania State Licensure
5 years of experience in the ABA field (preferred)
Must maintain clean background/drug screenings and driving record
Benefits
Special, Full-Time BCBA Benefits
401(k) program with generous employer match up to 6%
Performance bonuses (average $2,700 twice yearly)
BCBA referral bonuses ($5,000)
RBT referral bonuses ($500)
Tuition reimbursement for ongoing education (up to $2,500 per semester)
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
Medical, dental, vision, long-term disability, and life insurance
CEU reimbursement
Mileage reimbursement
About ABA Centers of Pennsylvania
ABA Centers of Ohio is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society.
Recruiter ID: #LI-BA1
ABA Centers of Ohio participates in the U.S. Department of Homeland Security E-Verify program.
$79k-126k yearly est. 2d ago
Clinical Director Job
Hopebridge, LLC 3.5
Dublin, OH
Apply Now Why You'll Love This Job The Clinical Director (CD) provides clinical oversight to ABA services within a center, supports a small caseload and provides ongoing structured mentorship to BCBAs in the center. The CD is integral to the Center Leadership Team, delivering effective, and supportive clinical mentorship and training of BCBAs. The CD has exemplary clinical, leadership, interpersonal and mentorship skills.
Responsibilities
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and other duties.
* Provides program oversight for a small, patient caseload Conducts behavioral and skills assessments, as required by funding sources, and as needed based on data/clinical judgment
* Develops compassionate and function-based behavior intervention plans and individualized, developmentally-sensitive treatment plans
* Completes initial evaluations for potential patients
* Provides training and supervision to Registered Behavior Technicians (RBTs) and Fieldwork students
* Completes RBT competency assessments and re-assessments
* Responsible for continued competence and professional growth for RBTs, Fieldwork Students, and Trainers during weekly consultation (protocol modification) overlaps, by using Behavioral Skills Training
* Holds regular RBT POD meetings
* Ensures supervision hours of RBTs meet the requirements of the BACB
* Builds and maintains positive family/caregiver relationships throughout the lifecycle/course of treatment of the patient
* Completes regularly scheduled family guidance sessions
* Identified touchpoints throughout the patient's experience at Hopebridge to meet with the parent/caregiver to review progress and collaborate on individualized treatment plans and behavior plans.
* Provides regular structured BCBA mentorship sessions and supportive performance guidance
* Provides clinical oversight, consistent with Hopebridge quality standards and evidence-based practices to BCBAs within center by monitoring clinical program progress through defined quality audit processes
* Supports clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate
* Implements the Hopebridge BCBA Mentorship and Training curriculum with integrity
* Act as a liaison to the Regional BCBA for higher level clinical review (i.e., Grand Rounds) and authorization/modifications
* Supervise and ensure completion of effective, evidence-based individualized treatment plans, behavior support plans and assessments for patients
* Evaluate clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate
* Provides effective and compassionate center leadership skills
* Communicates with the Center Manager and acts as a liaison with the center leadership team regarding patient onboarding, clinical structure within the center (i.e., group schedules)
* Assist the Center Manager with interviewing and onboarding of new BCBAs
* Ensures that session notes and billing documentation has been submitted through the appropriate systems by specified deadlines
* In collaboration with the Center Manager, assist in the coordination of daily staffing schedule to ensure patient staffing appropriateness
* Responsible for tracking and reporting on clinical Key Performance Indicators (KPIs)
Consults with Regional team on performance, delivers feedback and seeks guidance on next steps (as appropriate)
* Uses reports to glean trends in the data and providing action-oriented steps to improve or maintain clinical performance
Competencies
* Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure
* Attitude Toward Others - maintaining a positive, open, and objective attitude toward others
* Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally
* Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit.
* Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance
* Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace.
* Developing Others - develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods
* Communication - excellent written and oral communication skills
* Self-Awareness and Leadership - demonstrated awareness of personal leadership skills and relationship management
Supervisory Responsibility
Provides supervision, guidance, and mentorship to BCBAs and BCaBAs within assigned center in accordance with the organization's policies and applicable laws. Provide feedback and supervision to RBTs and Fieldwork students, ensuring clinical competence and demonstrated performance of employees.
Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Skills & Qualifications
Required Education and Experience
* Master's Degree in Applied Behavior Analysis, Special Education, Psychology or closely related field.
Board Certified Behavior Analyst (BCBA) in good standing with the BACB
* At least three years certification with the BACB as a Board-Certified Behavior Analyst
* Experience with skills assessments and curricula (e.g., VB-MAPP, ABLLS-R, EFL, AFLS, PEAK), required
* Substantial experience with behavioral assessments (e.g., Practical Functional Assessments)
* Strong background in behavior reduction program development and oversight
* Meets the BACB qualifications to supervise BCaBAs, those pursuing certification, and RBTs
* Demonstrates ability to supervise as well as transition seamlessly between strategic and hands-on leadership as all as being sought out for superior training techniques
* Ability to engage and motivate a team toward a common goal
* Ability to communicate knowledge in the principles of Applied Behavior Analysis (ABA) to professionals and non-professionals
Preferred Education and Experience
* Experience providing supervision to BCBAs
* Experience with both Medicaid and private-insurance patients preferred
* Experience with Practical Functional Assessment and Skill-based treatment
* Experience with Organizational Behavior Management (OBM)
Other Duties and Job Requirements
* Maintain a negative Tuberculosis screening according to the CDC
* Obtain and possess and maintain current CPR/First Aid certification and re-certification every 2 years
* Remains current regarding new research, current trends and developments related to autism, special education, and related fields.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands:
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. May need to lift pediatric population at times (up to 50 lbs).
Work Environment:
Work is performed in an office and clinical environment. Work may be stressful at times due to a busy office or center environment with patients. Interaction with others is constant and interrupting.
Disclaimer
The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee's realm of responsibility.
Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.
Apply Now
Job Number: 159379
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$82k-98k yearly est. 60d+ ago
Service Manager- Beer Barrel Pizza & Grill
Good Food Restaurants 3.8
Hilliard, OH
Job Description
Service Manager
Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program.
Responsibilities:
Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable
Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals
Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires
Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum
You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager
Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow
Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed
Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through
Uphold server tip credit and dual jobs compliance
Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment.
100% table touches through the dot program
Communicate to the BOH manager and GM food quality issues or guest suggestions.
Responsible for drive-time and carryout accuracy
Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team
Directly oversees the Guest Service Specialist (GSS) team
Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed
Qualifications:
A minimum of 3 years of supervisory or management experience
Experience in a high-volume restaurant with a full-service bar
Knowledge of or certification in safe food handling procedures
Knowledge of or certification in safe alcohol and bar procedures
Experience Leading diverse teams of people
Experience training and mentoring new staff
Strong judgment which can be used to set and achieve goals
A positive and upbeat personality, capable of inspiring others
Basic business math skills and computer literacy
Work environment:
This position is a full-time, 50-hour, exempt salaried position
This position reports directly to the General Manager
This position is 100% in-person
Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
$39k-58k yearly est. 17d ago
Manager - Laboratory Services
K.A. Recruiting
Crooksville, OH
Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio!
Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- BS degree
- ASCP certification
- Prior lab experience and knowledge
- Supervisor experience needed
Job Quick Facts
- Oversees phlebotomy and central processing
- Reports to Lab Director
- Has 1 peer manager (Clinical Lab Manager)
- Has 1 Phlebotomy Supervisor/Senior Tech
- Must be willing to work as a Phlebot in times of high census/call-offs
- Experience in a high volume lab almost a ‘must'
- Experience with the corrective action process strongly recommended
- Not a position for the timid of heart or anyone lacking leadership confidence
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751!
REF#LM973