Service director job description

Under the direction of the CNO, this position is responsible for the direction and leadership of operational, financial, programmatic, and personnel activities for the perioperative departments. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives of the organizations.

Is accountable for overall supervision of the surgical service departments, communicating collaboratively with the CNO and/or CEO to resolve issues and develop systems to facilitate the overall departmental function, creating an environment of patient-centered care.

Demonstrates critical thinking skills, ability to organize and delegate to respond to urgent or emergent situations. Demonstrates decision-making skills based on accurate information and/ or analysis of data.

Interprets, executes and enforces the policies and procedures of the hospital and the nursing departments.

Contributes to the success of the organization by providing leadership, direction, and coordination of operations, finances, and human resources within the assigned areas.

Continually assesses services provided, identifies problems, and utilizes data to analyze and propose innovative approaches for solutions.

Reports all problems or patient complaints to Chief Nursing Officer and initiates immediate steps to correct problems when appropriate.

Interprets, implements and monitors Joint Commission, state, and federal regulations pertaining or department functions. Ensures organizational compliance with Joint Commission standards as well as requirements set by state and federal regulatory bodies.

Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.

Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.

Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.

Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, implementation of evidence-based medicine.

Analyzes surgical block allocation/reallocation and overall utilization management across perioperative services.
Education: Graduate of a school of nursing. Bachelor of Science in Nursing preferred. Master of Science in nursing or related field preferred.
Experience: Minimum five (5) years experience as RN in a hospital setting with three (3) years demonstrated leadership and supervisory ability.
Required License/Certifications : Current RN licensure by the State Board of Nursing of Louisiana. Current CPR certification required, ACLS/PALS Certification.
Preferred License/Certifications: Advanced certification in perioperative services
Required Skills, Knowledge and Abilities: Effective communication skills; both orally and written. Computer skills needed. Ability to manage a team and work with others within a team to ensure quality patient care. Strong problem-solving skills.

Global Technology Risk Management (GTRM) is the team that is ultimately responsible for securing of McDonald's information assets at a global level. This role will directly manage the group within GTRM that is responsible for deploying CyberSecurity services. This includes critical identity, access, network, endpoint and application security services essential to the functioning of McDonald's at all levels. The CyberSecurity deployment team is composed of several McDonald's employees as well as multiple vendors, each responsible for the deployment of CyberSecurity services.

This role will lead a team responsible for deploying CyberSecurity services to protect our users, devices, networks, applications, and data. This person will work closely with others in Global Technology Risk Management and other areas of Global Technology to ensure that our services are meeting the needs of markets, application teams, corporate departments, and other stakeholders. We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will impact the world. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives require strong leadership to ensure compliance with policies, standards, regulatory requirements, and best practices.

McDonald's is investing heavily in technology to drive our growth. We're looking at how to use technology to improve the customer experience and build new customer experiences. We're also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees' jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the CyberSecurity team, helping to make a safer and Better McDonald's!
Responsibilities

Assess the strategic and practical needs of McDonald's globally to help ensure that the company has a world-class CyberSecurity deployment program.

Devise a program that helps ensure that CyberSecurity services are being deployed efficiently and effectively.

Work with cross-functional teams to identify and implement ways to reduce support tickets and improve service deployment.

Perform functions promptly and with an acute level of attention to detail, urgency, and thoroughness.

Drive strategic improvement projects within CyberSecurity services and measure their impact. (Continuous improvement methodology).

Ensure security policies, standards, procedures, and guidelines are followed.

Identifies developmental needs of direct reports and develops suggestions to address those needs. Acts as a mentor to team members on projects and provides on-the-job training. Schedules work, assigns responsibility, and delegates authority for assigned projects.

Ability to analyze the most complex deployment issues, determine their cause and impact on the business, and identify the corrective action needed to eliminate and prevent the issues in the future

Develop strategies and procedures to ensure deployment processes are taken into account as services are created, enhanced, and updated.

Develop and oversee the implementation of a strategic program applying industry-leading practices and methodologies to support the achievement of short, medium, and long-term goals.

Develop and implement appropriate policies, SOPs, training, and guidelines for deploying services.

Work closely with the information management program vendors and consultants to improve programs.

Manage the department's annual budget and provide input into future funding of projects to improve deployment activities.

Thank you for your interest at a great career opportunity with Chick-fil-A. You are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you'll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success and wants to see YOU succeed!
Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

We are looking for an enthusiastic Leader to join our team.

High quality management is an integral part Mo to our restaurant's success. Coaching and leading the team members while maintaining a positive work culture is essential to having a successful restaurant operation. lol

We offer excellent starting pay with no performance-based advancement, Retirement SIMPLE Plan options with 3% matching, Heal pop th Insurance options, leadership skill development opportunities, college scholarships, flexible hours, free meals while working, and, of course, we are Always Closed on Sundays!

Your Impact:
* Managing and Developing a team of 40+ along with other Directors
* Collaborate with the Owner/Operator to create and implement new policies/procedures
* Maintaining a work environment that ensures food safety
* Creating the schedule for your team
* Providing high quality customer service and satisfaction
* Reporting directly to the Owner/Operator to discuss the current/future state of the store

This is a full time opportunity.
Requirements/Responsibilities
All Director positions are responsible for:
* Opening or closing the store
* Directing the daily operations of a quick-service restaurant
* Ensuring that food safety and quality assurance standards are met
* Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability.

The ideal candidate must have excellent communication skills in addition to In-store and catering food preparation experience.

* min of 1-2 years of LEADERSHIP EXPERIENCE

* Exceptional organizational skills to manage an operation with many moving parts
* Passion for Chick-fil-A values
* Open availability
* Reliable transportation

Director of Service is a full time opportunity. Anytime availability

SERVE-SAFE CERTIFIED - requirement

Prior experience as a Restaurant General Manager, Catering Manager, Operations Manager, Supervisor, Shift Lead, Restaurant Assistant General Manager is very helpful to the success at this job.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.