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Service director resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a service director resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in service director-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some service director interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some service director interviews.

Here are example skills to include in your “Area of Expertise” on a service director resume:

  • Patients
  • Healthcare
  • Patient Care
  • Customer Service
  • Oversight
  • Surgery
  • Perioperative
  • Business Development
  • Project Management
  • Human Resources
  • Risk Management
  • Service Delivery
  • Customer Satisfaction
  • Direct Reports
  • Professional Development
  • PACU
  • Payroll
  • Service Line
  • English Language
  • Process Improvement
  • Direct Supervision
  • Anesthesia
  • Program Development
  • Infection Control
  • CMS
  • Staff Development
  • Strategic Plan
  • Endoscopy
  • Enterprise Architecture
  • Federal Regulations

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the service director position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write service director experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are examples from great service director resumes:

Work history example #1

Food Service Director (Part-Time)

Aramark

  • Ensured utilization of approved menus according to Aramark standards and contract specifications.
  • Appointed to open and manage a brand new account in ARAMARK's Business Dining sector.
  • Managed 4 million dollar renovation project of the largest residential facility on campus.
  • Conducted wage and hour audits to ensure payroll compliance.
  • Certified LEAD trainer and facilitator for the state of Wisconsin within the Aramark corporation.

Work history example #2

Service Superintendent

Halliburton

  • Ensured we complied with all applicable HMS and HSE processes and standards.
  • Trained new employees for Williston, North Dakota facility.
  • Coordinated between branch administrated office team, field employees, coordinators, branch management on a regular basics.
  • Executed tracking crew members payroll.
  • Maintained quality control, as well as adherence to HSE and all safety regulations.

Work history example #3

Owner

First Data

  • Developed and executed SOWs in order to encourage POS vendors and re-sellers to convert merchants to go-forward platform.
  • Handled all invoices, payroll, and deposits.
  • Completed two Co-Ops with the Business Continuity & Disaster Recovery Teams.
  • Received recognition for regional-demand due to increase in clientele base, up to 100+ throughout tenure.
  • Provided financial and operational oversight of all operations.

Work history example #4

Service Director

Wells Fargo

  • Assisted internal bankers with monetary movement and streamlined accurate processing procedures during the Wells Fargo and Wachovia merger.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Reviewed, updated, established, and implemented new procedures or process improvements to maximize efficiency of operations.
  • Coached all team members to know Wells Fargo policies, procedures, and federal laws while performing bank transactions.
  • Maintained positive relationship with customers and offered benefits based on individual.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in business

Pennsylvania State University, Main, PA

1995 - 1996

Highlight your service director certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your service director resume:

  1. Certified Dietary Manager (CDM)
  2. Basic Life Support for Healthcare and Public Safety (BLS)
  3. Certified Manager Certification (CM)
  4. Certified Service Manager
  5. Certified Professional - Human Resource (IPMA-CP)
  6. Associate Service Executive (ASE)
  7. Certified Sales Professional (CSP)
  8. EPA Amusement Operators Safety Certification (EPA)
  9. Certified Food Manager (CFM)
  10. Certified Food Protection Professional (CFPP)

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