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A Service Director typically earns around $114,981 annually, but this figure can differ based on various factors. For instance, states such as California and New York offer some of the highest salaries in this profession, with averages exceeding $120,000. The industry also impacts earnings; directors in healthcare or technology sectors often report higher salaries compared to those in retail.
Experience plays a crucial role in determining salary. Directors with more than ten years of experience might earn significantly more, reflecting their expertise and leadership in managing services. Additionally, obtaining certifications can enhance a Service Director's earning potential, as specialized knowledge is highly valued in competitive markets.
As the demand for skilled Service Directors continues to grow, professionals in this field can seek opportunities across various industries, enhancing their career prospects and potential earnings. Staying informed about salary trends and job openings can help candidates navigate their career paths effectively.
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The highest-paying states for service directors are California, Rhode Island, and New York. The lowest average service director salary states are Indiana, Kentucky, and Illinois.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $132,021 | $63.47 |
| 2 | New York | $131,682 | $63.31 |
| 3 | New Jersey | $125,589 | $60.38 |
| 4 | Nevada | $121,097 | $58.22 |
| 5 | California | $132,476 | $63.69 |
| 6 | Massachusetts | $118,733 | $57.08 |
| 7 | Vermont | $118,001 | $56.73 |
| 8 | Delaware | $119,271 | $57.34 |
| 9 | Wyoming | $108,040 | $51.94 |
| 10 | Mississippi | $104,398 | $50.19 |
| 11 | Connecticut | $113,290 | $54.47 |
| 12 | Pennsylvania | $107,860 | $51.86 |
| 13 | New Hampshire | $108,447 | $52.14 |
| 14 | Texas | $110,259 | $53.01 |
| 15 | North Carolina | $107,999 | $51.92 |
| 16 | Alabama | $99,483 | $47.83 |
| 17 | Virginia | $117,822 | $56.65 |
| 18 | West Virginia | $105,124 | $50.54 |
| 19 | Ohio | $104,387 | $50.19 |
| 20 | Georgia | $105,576 | $50.76 |
| 21 | District of Columbia | $107,491 | $51.68 |
| 22 | Louisiana | $96,795 | $46.54 |
| 23 | Washington | $101,376 | $48.74 |
| 24 | Maine | $100,315 | $48.23 |
| 25 | Montana | $98,247 | $47.23 |
| 26 | Wisconsin | $100,581 | $48.36 |
| 27 | Tennessee | $99,699 | $47.93 |
| 28 | Utah | $101,274 | $48.69 |
| 29 | Iowa | $95,113 | $45.73 |
| 30 | Nebraska | $98,806 | $47.50 |
| 31 | New Mexico | $92,724 | $44.58 |
| 32 | Maryland | $99,586 | $47.88 |
| 33 | Hawaii | $96,467 | $46.38 |
| 34 | Arizona | $96,309 | $46.30 |
| 35 | North Dakota | $97,085 | $46.68 |
| 36 | Oregon | $93,681 | $45.04 |
| 37 | Florida | $93,890 | $45.14 |
| 38 | Oklahoma | $85,894 | $41.30 |
| 39 | Colorado | $94,393 | $45.38 |
| 40 | Michigan | $94,531 | $45.45 |
| 41 | Idaho | $95,514 | $45.92 |
| 42 | Minnesota | $92,364 | $44.41 |
| 43 | South Dakota | $91,746 | $44.11 |
| 44 | Alaska | $92,095 | $44.28 |
| 45 | Kansas | $88,648 | $42.62 |
| 46 | Illinois | $87,526 | $42.08 |
| 47 | Indiana | $88,507 | $42.55 |
| 48 | South Carolina | $90,743 | $43.63 |
| 49 | Kentucky | $88,102 | $42.36 |
| 50 | Arkansas | $85,107 | $40.92 |
| 51 | Missouri | $81,920 | $39.38 |
The highest-paying cities for service directors are San Francisco, CA, New York, NY, and Reno, NV.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $140,766 | $67.68 |
| 2 | New York, NY | $132,996 | $63.94 |
| 3 | Reno, NV | $124,803 | $60.00 |
| 4 | Boston, MA | $119,004 | $57.21 |
| 5 | McLean, VA | $118,467 | $56.96 |
| 6 | Stamford, CT | $113,572 | $54.60 |
| 7 | Austin, TX | $112,332 | $54.01 |
| 8 | Philadelphia, PA | $108,691 | $52.26 |
| 9 | Washington, DC | $107,648 | $51.75 |
| 10 | Charlotte, NC | $106,268 | $51.09 |
| 11 | Columbus, GA | $105,927 | $50.93 |
| 12 | Cleveland, OH | $105,421 | $50.68 |
| 13 | Seattle, WA | $101,996 | $49.04 |
| 14 | Cleveland, TN | $101,255 | $48.68 |
| 15 | Portland, ME | $101,230 | $48.67 |
| 16 | Milwaukee, WI | $101,090 | $48.60 |
| 17 | Salt Lake City, UT | $100,736 | $48.43 |
| 18 | Baltimore, MD | $99,811 | $47.99 |
| 19 | Omaha, NE | $99,550 | $47.86 |
| 20 | Phoenix, AZ | $96,545 | $46.42 |
A service director's salary ranges from $70,000 a year at the 10th percentile to $188,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $188,000 | $15,667 | $90 |
| 75th Percentile | $149,000 | $12,417 | $72 |
| Average | $114,981 | $9,582 | $55 |
| 25th Percentile | $88,000 | $7,333 | $42 |
| 10th Percentile | $70,000 | $5,833 | $34 |
The highest paying types of service directors are customer service director, senior service manager, and director/manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service/Operations Manager | $69,350 | $5,779 | $33.34 | 249,856 |
| Director Of Support Services | $57,657 | $4,805 | $27.72 | 125,250 |
| General Service Manager | $85,187 | $7,099 | $40.96 | 435,376 |
| Regional Director Of Operations | $115,156 | $9,596 | $55.36 | 130,533 |
| Service Operations Manager | $82,811 | $6,901 | $39.81 | 328,657 |
| Director/Manager | $128,735 | $10,728 | $61.89 | 287,314 |
Top companies hiring service directors now:
Service director salaries at Mayo Clinic and Stanford Health Care are the highest-paying according to our most recent salary estimates. In addition, the average service director salary at companies like F5 and Palo Alto Networks are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Mayo Clinic | $194,811 | $93.66 |
| 2 | Stanford Health Care | $187,494 | $90.14 |
| 3 | F5 | $187,217 | $90.01 |
| 4 | Palo Alto Networks | $187,159 | $89.98 |
| 5 | $181,750 | $87.38 | |
| 6 | Citi | $180,144 | $86.61 |
| 7 | Kaiser Permanente | $176,545 | $84.88 |
| 8 | Sheridan Community Hospital | $176,036 | $84.63 |
| 9 | Thoughtworks | $172,266 | $82.82 |
| 10 | UTMB HEALTHCARE SYSTEMS | $171,174 | $82.30 |
| 11 | Five Star Gourmet Foods | $168,550 | $81.03 |
| 12 | Tennant | $168,286 | $80.91 |
| 13 | Rio Grande Hospital | $167,035 | $80.31 |
| 14 | Trios Health | $165,909 | $79.76 |
| 15 | Allergan plc | $164,362 | $79.02 |
| 16 | BNY Mellon | $163,448 | $78.58 |
| 17 | Benefit Cosmetics | $162,846 | $78.29 |
| 18 | Northwell Health | $162,491 | $78.12 |
| 19 | Appalachian Regional Healthcare | $161,893 | $77.83 |
| 20 | Community Health Systems | $161,521 | $77.65 |
The average service director salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $137,415 | $66.06 |
| 2 | Insurance | $121,628 | $58.48 |
| 3 | Health Care | $120,633 | $58.00 |
| 4 | Professional | $118,196 | $56.83 |
| 5 | Hospitality | $115,601 | $55.58 |
| 6 | Non Profits | $104,685 | $50.33 |
The average service director salary has risen by $19,714 over the last ten years. In 2014, the average service director earned $95,267 annually, but today, they earn $114,981 a year. That works out to a 8% change in pay for service directors over the last decade.
Compare service director salaries for cities or states with the national average over time.
Compare service director salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $115,000 | $55.28 | +3.2% |
| 2024 | $111,000 | $53.53 | +1.2% |
| 2023 | $110,000 | $52.87 | +1.4% |
| 2022 | $108,000 | $52.14 | +1.8% |
| 2021 | $106,000 | $51.18 | +2.1% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| IDEX | Director, Service | Wheeling, IL | 06/30/2025 | $110,000 |
| Service Corporation International | Funeral Services Director | Whittier, CA | 06/30/2025 | $45,914 |
| Pricewaterhousecoopers | Application Evolution Services-Oracle-Director | Tampa, FL | 06/30/2025 | $173,000 |
| Pricewaterhousecoopers | Solutioning and Insights Architect, Corporate Services-Director | Atlanta, GA | 06/30/2025 | $142,500 |
| Rakuten Americas | Credit Card Services Director | Lexington, MA | 06/30/2025 | $121,028 |
| Wounded Warrior Project | National Service Director | Jacksonville, FL | 06/30/2025 | $151,200 |
| Vizient | Implementation Services Director-Purchased Services | Irving, TX | 06/30/2025 | $88,900 |
| Pediatrics Plus | Director of ABA Services | Tahlequah, OK | 06/29/2025 | $75,000 |
| Rydell Cars | Automotive Service Director | Apple Valley, MN | 06/29/2025 | $100,000 |
| Prime Healthcare Services | Director of Surgical Services | Redding, CA | 06/29/2025 | $130,000 |
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