Service dispatcher demographics and statistics in the US
Service dispatcher demographics research summary. Zippia estimates service dispatcher demographics and statistics in the United States by using a database of 30 million profiles. Our service dispatcher estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service dispatchers after extensive research and analysis:
- There are over 7,202 service dispatchers currently employed in the United States.
- 66.4% of all service dispatchers are women, while 33.6% are men.
- The average service dispatcher age is 43 years old.
- The most common ethnicity of service dispatchers is White (62.4%), followed by Hispanic or Latino (17.5%), Black or African American (10.3%) and Unknown (5.1%).
- Service dispatchers are most in-demand in Corona, CA.
- The government industry is the highest-paying for service dispatchers.
- Kent, WA pays an annual average wage of $41,276, the highest in the US.
- In 2022, women service dispatchers earned 93% of what men earned.
- 7% of all service dispatchers are LGBT.
- New Hampshire is the best state for service dispatchers to live.
- Service dispatchers are 72% more likely to work at private companies in comparison to public companies.
On this page
Service dispatcher demographics by:
Service dispatcher gender statistics
66.4% of service dispatchers are women and 33.6% of service dispatchers are men.
- Female, 66.4%
- Male, 33.6%
Service dispatcher gender ratio
| Gender | Percentages |
|---|---|
| Female | 66.4% |
| Male | 33.6% |
Service dispatcher gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$34,945
Female income
$32,503
Service dispatcher gender ratio over time
This data breaks down the percentage of men and women in service dispatcher positions over time. Currently, 66.4% of service dispatchers are female.
Service dispatcher gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 31.24% | 68.76% |
| 2011 | 31.60% | 68.40% |
| 2012 | 30.41% | 69.59% |
| 2013 | 32.20% | 67.80% |
| 2014 | 29.96% | 70.04% |
| 2015 | 32.98% | 67.02% |
| 2016 | 32.13% | 67.87% |
| 2017 | 31.05% | 68.95% |
| 2018 | 37.49% | 62.51% |
| 2019 | 38.29% | 61.71% |
| 2020 | 38.66% | 61.34% |
| 2021 | 33.56% | 66.44% |
Service dispatcher related jobs gender ratio
We compared service dispatchers with similar job titles to see how gender ratios vary. As you can see, centrifugal operator and flight information expediter have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Cosmetician | 3% | 97% |
| Schedule Checker | 10% | 90% |
| Plant Clerk | 14% | 86% |
| Service Dispatcher | 34% | 66% |
| Raw Scales Operator | 95% | 5% |
| Flight Information Expediter | 95% | 5% |
| Centrifugal Operator | 96% | 4% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service dispatcher demographics by race
The most common ethnicity among service dispatchers is White, which makes up 62.4% of all service dispatchers. Comparatively, 17.5% of service dispatchers are Hispanic or Latino and 10.3% of service dispatchers are Black or African American.
- White, 62.4%
- Hispanic or Latino, 17.5%
- Black or African American, 10.3%
- Unknown, 5.1%
- Asian, 3.8%
- American Indian and Alaska Native, 0.9%
Service dispatcher race
| Service dispatcher race | Percentages |
|---|---|
| White | 62.4% |
| Hispanic or Latino | 17.5% |
| Black or African American | 10.3% |
| Unknown | 5.1% |
| Asian | 3.8% |
| American Indian and Alaska Native | 0.9% |
Service dispatcher race and ethnicity over time
See how service dispatcher racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service dispatcher race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 75.41% | 9.59% | 1.82% | 10.57% |
| 2011 | 72.29% | 11.37% | 1.84% | 11.47% |
| 2012 | 72.43% | 10.81% | 2.40% | 12.06% |
| 2013 | 73.67% | 10.30% | 2.21% | 10.51% |
| 2014 | 71.75% | 11.62% | 1.92% | 12.02% |
| 2015 | 72.03% | 11.76% | 1.89% | 11.94% |
| 2016 | 72.37% | 10.12% | 3.03% | 11.86% |
| 2017 | 72.17% | 9.51% | 2.13% | 13.04% |
| 2018 | 67.67% | 11.06% | 3.56% | 15.37% |
| 2019 | 68.95% | 9.16% | 3.15% | 16.34% |
| 2020 | 63.83% | 10.51% | 3.44% | 17.71% |
| 2021 | 62.40% | 10.27% | 3.85% | 17.51% |
Service dispatcher wage gap by race
According to our data, white service dispatchers have the highest average salary compared to other ethnicities. Black or african american service dispatchers have the lowest average salary at $34,495.
| Ethnicity | Salary |
|---|---|
| Unknown | $35,144 |
| White | $35,469 |
| Black or African American | $34,495 |
| Asian | $34,710 |
| Hispanic or Latino | $34,913 |
Average service dispatcher age
See how the average age of service dispatchers varies based on ethnicity and gender.
Male
Female
Service dispatcher age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 38.5 | 41 |
| White | 45 | 47 |
| Black or African American | 46.5 | 45.5 |
| Asian | 36 | 35.5 |
| Hispanic or Latino | 37 | 36.5 |
Service dispatcher age breakdown
The average age of service dispatchers is 40+ years years old, representing 60% of the service dispatcher population.
Service dispatcher age breakdown
| Service Dispatcher Years | Percentages |
|---|---|
| 40+ years | 60% |
| 30-40 years | 24% |
| 20-30 years | 16% |
Service dispatcher educational attainment
The most common degree for service dispatchers is high school diploma, with 30% of service dispatchers earning that degree. The second and third most common degree levels are bachelor's degree degree at 28% and bachelor's degree degree at 27%.
- High School Diploma, 30%
- Bachelor's, 28%
- Associate, 27%
- Diploma, 8%
- Other Degrees, 7%
Service dispatchers by degree level
| Service dispatcher degree | Percentages |
|---|---|
| High School Diploma | 30% |
| Bachelor's | 28% |
| Associate | 27% |
| Diploma | 8% |
| Other Degrees | 7% |
Service dispatcher jobs you might like
Service dispatcher wage gap by degree level
According to the data, service dispatchers with a Bachelor's degree earn more than those without, at $36,307 annually. With a Associate degree, service dispatchers earn a median annual income of $35,979 compared to $34,313 for service dispatchers with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $34,313 |
| Bachelor's Degree | $36,307 |
| Some College/ Associate Degree | $35,979 |
Service dispatcher employment statistics
Most service dispatchers work for a private in the professional industry.
Company size where service dispatchers work
Below, you can see the size of companies where service dispatchers work.
Service dispatcher jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 23% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 23% |
Service dispatcher jobs by company type
Employees with the service dispatcher job title have their preferences when it comes to working for a company. For instance, most service dispatchers prefer to work at private companies over public companies.
Service dispatcher jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 24% |
| Private | 72% |
| Government | 2% |
Service dispatcher jobs by industry
The most common industries for service dispatchers are professional, technology and construction.
Service dispatcher industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 13% |
| Professional | 12% |
| Technology | 10% |
| Construction | 9% |
| Manufacturing | 9% |
| Transportation | 8% |
| Retail | 6% |
| Health Care | 5% |
| Utilities | 4% |
| Energy | 4% |
| Telecommunication | 3% |
| Media | 2% |
| Hospitality | 2% |
| Government | 2% |
| Automotive | 2% |
| Finance | 2% |
| Internet | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Real Estate | 1% |
| Education | 1% |
Service dispatcher turnover and employment statistics
Service dispatcher unemployment rate over time
The unemployment rate for service dispatchers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service dispatcher unemployment rate by year
| Year | Service dispatcher unemployment rate |
|---|---|
| 2010 | 8.02% |
| 2011 | 6.93% |
| 2012 | 5.71% |
| 2013 | 5.09% |
| 2014 | 4.22% |
| 2015 | 3.94% |
| 2016 | 3.81% |
| 2017 | 3.05% |
| 2018 | 3.49% |
| 2019 | 3.26% |
| 2020 | 4.16% |
| 2021 | 5.61% |
Average service dispatcher tenure
The average service dispatcher stays at their job for 1-2 years, based on the 4,780 service dispatchers resumes in Zippia's database.
Service dispatcher tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 22% |
| 1-2 years | 37% |
| 3-4 years | 16% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 7% |
Service dispatcher LGBT ratio compared to similar jobs
Review the percent of service dispatchers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Inventory Control/Shipping-Receiving | 6.40% | 99,130 |
| Service Dispatcher | 7.39% | - |
| Copy Worker | 8.26% | 20,059 |
| Parcel Post Clerk | 10.33% | 70,221 |
| Liaison Planner | 10.63% | 18,682 |
| Sorter Operator | 11.70% | 48,336 |
| Public Safety Dispatcher | 17.25% | 25,700 |
Similar service dispatcher jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Inventory Control/Shipping-Receiving | 6.40% | 99,130 |
| Copy Worker | 8.26% | 20,059 |
| Parcel Post Clerk | 10.33% | 70,221 |
| Liaison Planner | 10.63% | 18,682 |
| Sorter Operator | 11.70% | 48,336 |
| Public Safety Dispatcher | 17.25% | 25,700 |
Foreign languages spoken by service dispatchers
The most common foreign language among service dispatchers is Spanish at 72.7%. The second-most popular foreign language spoken is Carrier at 3.9% and French is the third-most popular at 3.1%.
- Spanish, 72.7%
- Carrier, 3.9%
- French, 3.1%
- German, 2.3%
- Russian, 2.3%
- Other, 15.7%
Service dispatcher languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 72.7% |
| Carrier | 3.9% |
| French | 3.1% |
| German | 2.3% |
| Russian | 2.3% |
| Other | 15.7% |
