Service Dispatcher Education Requirements And Courses

Service dispatcher education requirements

Updated January 8, 2025

2 min read

Usually, service dispatchers don't need a college education. The most common degree for service dispatchers is high school diploma with 30% graduates, with only 28% service dispatcher graduates earning bachelor's degree. Service dispatchers who decided to graduate from college often finish University of Phoenix or Strayer University. Some good skills to have in this position include hvac, data entry and phone calls.

Popular service dispatcher certifications include Certified Pharmacy Technician (CPhT), Certified Medical Office Manager (CMOM), or International Accredited Business Accountant (IABA). To improve service dispatcher qualification and skills, we prepared some online courses to help in service dispatcher education paths.

What education do you need to become a service dispatcher?

What degree do you need to be a service dispatcher?

The most common degree for service dispatchers is high school diploma, with 30% of service dispatchers earning that degree. The second and third most common degree levels are bachelor's degree degree at 28% and bachelor's degree degree at 27%.

High School Diploma, 30%

Bachelor's, 28%

Associate, 27%

Diploma, 8%

Other Degrees, 7%

What should I major in to become a service dispatcher?

You should major in business to become a service dispatcher. 31% of service dispatchers major in business. Other common majors for a service dispatcher include general studies and accounting.

Business, 31%

General Studies, 8%

Accounting, 7%

Criminal Justice, 7%

Other Majors, 47%

Best majors for service dispatchers

Rank	Major	Percentages
1	Business	31.0%
2	General Studies	8.1%
3	Accounting	7.0%
4	Criminal Justice	6.7%
5	Health Care Administration	6.1%

Show more common service dispatcher majors

20 best online courses for service dispatchers

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2. Customer Service Foundation

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

6. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

7. Customer Service Basics: Improve your Service now

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The basic golden rules to kickstart your service...

8. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

9. Customer Service

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11. Customer Service Fundamentals: Putting People First

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

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For you and your team to be successful in providing great customer service, start by putting your customer first...

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How to give the best customer service in your industry and keep those customers raving about your business...

16. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

17. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

18. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Brilliant Customer Service: How to Impress your Customers!

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Enhance your customer support and truly differentiate yourself from your competition!...

20. Zendesk for Customer Service Agents Training Course

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How to provide great customer support using Zendesk, a course for beginners...

Average service dispatcher salary by education level

Service dispatchers with a Bachelor's degree earn more than those without, at $36,307 annually. With a Associate degree, service dispatchers earn a median annual income of $35,979 compared to $34,313 for service dispatchers with an High School Diploma degree.

Service dispatcher education level	Service dispatcher salary
High School Diploma or Less	$34,313
Bachelor's Degree	$36,307
Some College/ Associate Degree	$35,979