Service dispatcher jobs near me

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Call Center Representative Contract: 6-12 months (with potential extension) Pay: $19.16/hour About the Opportunity: Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance. What You'll Do: Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately. Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions. Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment. Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team. Why Join Us: Gain hands-on experience in financial services and client support. Collaborate with a supportive, team-oriented environment. Enjoy a flexible schedule after your initial training period. Ready to Start? Take the next step in your career-apply today and become a valued member of our team!

We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines. In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality. Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making. This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support. Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines. Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed. Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today

GREAT WORK FROM HOME OPPORTUNITY We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access. If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY. Please watch your email and spam box for a reply from us about scheduling your interview. We thank you for your interest in this GREAT work from home opportunity. Please Note: We are not currently contracting in the following states: CA, CO, CT, MA, NV, NY, OR, WA, & WI. Job Types: Full-time, Part-time

Customer Service Representative Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

**About the Role** **_Role: Full time | Remote - Ohio residents_** If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed! **_Pay Transparency_** This position starts at $13 per hour. **_What to Expect_** As a Remote Customer Service Agent (Auto Dealer Support) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. Why apply: + Work from home while having regular connection with your teammates + No weekends + Paid training + Equipment provided + Benefits available + Professional development opportunities You need: + Computer, typing and phone skills + Interpersonal skills + Detail oriented + High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline _(Note: wireless, 5G and satellite internet unfortunately won't work for this role)_ + See _Skills for Success_ below Tasks: + Provide fantastic service over the phone + Use your computer skills to: + Research requests related to profile assistance + Track vehicle shipments and vehicle orders + Assist with car warranties + Escalate critical orders + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). **Skills for Success** **_Required Skills_** + Computer, typing and phone skills + Can speak and type proficiently at the same time + Able to problem-solve, act as a consultant and resolve customer issues + Solid work ethic, able to meet deadlines + Excellent organizational and interpersonal skills, strong attention to detail **_Eligibility Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) + Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive) _Schedule_ + **Training** **(requires 100% attendance):** + **First five weeks - instructor-led:** + 8 hours / day + Between 8 a.m. and 5:30 p.m. Eastern time + Monday - Friday + **Next four weeks - hands-on calls:** + Scheduled during hours of operation: + Between 8 a.m. and 6 p.m. Eastern time + Monday - Friday + **Work schedule:** + Able to work shifts between 8 a.m. and 6 p.m. Eastern time + Monday - Friday + No weekends! **_Nice to Have_** + Degree in a relevant or related field + Experience in the automotive industry **_Remote Work Requirements_** + Ohio resident + Secluded and distraction-free work environment + _Required internet setup:_ + High-speed internet delivered through a wired provider (cable or fiber) + Computer must be physically connected to your modem / router using an Ethernet cable + Wireless, 5G and satellite connections are not supported **_The Remote Experience_** Wondering what it's like to work for Morley from home? Check out this video (********************** to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************** **Why Join Our Morley Family** At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. **_Health & Wellness Benefits_** + Medical and prescription coverage, including free annual physicals + Dental and vision insurance + Paid time off + Associate wellness program with rewards for annual checkups + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account (FSA) + Life insurance + Company-paid short- and long-term disability insurance **_Benefits to Make Your Life Easier_** + 24/7 online access to doctors through Teladoc + 24/7 nurse help desk + Patient advocacy with free 24/7 support for benefit questions and claims + Guidance for family, financial and estate planning (including wills) **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* + Click here to view Morley's CCPA Notice for applicants in California: ******************************* + Click here to view Morley's privacy policy: ************************************************

Field Services Administrator-Dispatcher Operating Company: Environmental Solutions Group - 3rd Eye Reports to: Field Service Manager Department: Field Service This position will be responsible for receiving incoming calls, creating service tickets based on incoming call request, managing incoming service tickets, completing job estimates, and requesting purchase orders for customers, for multiple Environmental Solutions Group (ESG) Operating Companies. This person, additionally, will be handling various tasks and providing support for the site leadership team, including but not limited to general site and office duties. ESSENTIAL JOB FUNCTIONS INCLUDE: Receives incoming calls, transfers to appropriate extension and provides requested information. Create service tickets for multiple ESG Operating Companies; Heil, 3rd Eye and Marathon. Manage incoming service ticket request, scrubbing ticket data and ensuring ticket hygiene for proper service request fulfillment. Creating field service estimates based on service ticket request, following Technical Service standard job estimates practices. Contacting customers for purchase order request to full-fill service dates. Develops and maintains basic administrator knowledge of phone system and makes changes as required. Maintains mailboxes and extensions as needed. Arrange travel for tech services team members. Managing the office supply inventory and placing orders for items per the schedule. Attendance at work, including presence at work during regular working hours, or other schedule as assigned by the department manager, is essential. Acceptance of overtime assignments may be required in order to meet goals and objectives. Performs other related duties as required and assigned. JOB SPECIFICATIONS: High school degree required. A Bachelor's degree is preferred. 3 to 5 years' experience required. Prior knowledge of the database, quote system and ticket system that the Technician teams use required. Prior experience providing estimates for service required. Excellent oral and written communications skills, including a clear and courteous speaking voice. Ability to handle multiple incoming calls in a calm, courteous and efficient manner. Basic business and clerical skills needed. Proficient computer skills in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) at the intermediate to expert level required. Ability to maintain complete confidentiality regarding incoming calls and other information received during the course of employment. Experience in a rapidly growing and changing environment is important. Strong interpersonal skills with the ability to establish and maintain effective working relationships with individuals at all levels within the organization. Strong organizational skills with great attention to detail. Ability to quickly adapt in a fast-paced high-energy environment. Ability to multi-task. Requirements: Education: Requires a High School diploma or GED. Knowledge: Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions, lists and billing materials; use PC based applications, including Mainstar, Outlook, and Microsoft Office, knowledge normally acquired through high school or equivalent experience. Mental: Requires normal attention with periods of high concentration intermittently to operate machinery approximately 50% of time. Physical: Requires sitting/standing approximately 95%, lifting to 40 pounds approximately 5% of time. Audible Demands: Requires ability to follow verbal instructions and to hear for safety purposes. Visual: Requires the ability to visually observe essential functions for satisfactory job performance and safety; color and depth perception required. Environmental: Involves exposure to plant environments with the presence of dust, fumes, noise, and fluctuating temperatures due to lack of climate control. Note: Supersedes All Preceding s: The above is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements. KNOWLEDGE, SKILLS, AND ABILITIES: Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants be held accountable to this high standard. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests. Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business. Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner. Terex Overview: At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us! Additional Information: We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision. Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you. Position Summary:Onit is seeking a client-facing Advisory Services Consultant to help corporate legal departments modernize operations and maximize ROI on their Onit solutions. You'll diagnose current-state processes, translate business priorities into people-process-technology roadmaps, and guide clients through implementation, adoption, and continuous improvement. Partnering with pre-sales, sales, product, and delivery, you'll provide best-practice thought leadership, design metrics and governance, and turn data into actionable recommendations that reduce spend, improve matter and contract throughput, and strengthen compliance. You'll also relay market and customer insights back to product leadership, influence our partner ecosystem, and create content (playbooks, white papers, presentations) that elevates Onit's position as a legal operations leader. This is a client-facing role that combines technical expertise with business acumen and communication skills. You'll translate complex matters into clear, actionable insights that support operational excellence and innovation across the legal ecosystem.Key Responsibilities: Operational Assessment & Strategy: Evaluate legal ops maturity (matter, e-billing/spend, contract lifecycle, compliance) and define prioritized roadmaps with measurable KPIs. Process Design & Optimization: Redesign workflows, roles, and controls; implement operating models and governance to improve efficiency, quality, and risk management. Technology Advisory: Recommend and guide implementation/expansion of Onit products and integrated tools across the legal tech stack; align configurations to business goals. Data-Driven Insights: Build metrics, dashboards, and reporting to monitor performance; analyze trends and legal spend to drive cost control and value realization. Change Management & Adoption: Lead enablement, training, and communications to drive stakeholder buy-in and sustain new ways of working. Go-to-Market Partnership: Collaborate with pre-sales/sales on discovery, value cases, and scoping; shape Statements of Work and identify advisory revenue opportunities. Product & Partner Feedback Loop: Provide structured input to product leadership on enhancements; cultivate partner relationships to extend solution value. Thought Leadership: Develop client-ready artifacts (playbooks, white papers, conference presentations) that codify best practices and market insights. Required Skills: Bachelor's degree in Business, Legal Studies, or related field; advanced degree (MBA/JD) a plus. 7+ years in legal operations, consulting, or business process improvement within a corporate legal department, law firm, or legal tech provider. Proven success implementing and optimizing ELM/e-billing, matter management, CLM, and legal tech; strong understanding of integrations and data flows. Demonstrated ability to analyze complex operational and financial data, define KPIs, and translate insights into clear recommendations and roadmaps. Excellent stakeholder management and communication skills-comfortable with attorneys, operations leaders, finance/procurement, IT, and executives. Strong project/program management skills across discovery, design, implementation, and change management; adept at balancing multiple priorities. Business acumen to align legal strategies with enterprise goals and build value/ROI cases. $140,000 - $175,000 a year Bonus: 15% At Onit, we're committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for. This position will remain open for applications for 7 calendar days from the posting date.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Professor Gatsby's Heating & Cooling in West Berlin, NJ is looking to hire a part-time Weekend / Night Shift Service Dispatcher to answer after-hours phone calls and schedule appointments between customers and on-call technicians. Are you a dependable worker with strong organizational skills? Do you want the opportunity to excel in a customer service role? If so, please read on! This office position earns a competitive wage of $15 - $17 per hour, depending on experience. Our part-time Weekend / Night Shift Service Dispatchers have the potential to work remotely after completing the first month of training in the office. If this sounds like the right customer service opportunity for you, apply today! ABOUT PROFESSOR GATSBY'S HEATING & COOLING We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise. Our highly trained technicians love what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs. A DAY IN THE LIFE OF A PART-TIME WEEKEND / NIGHT SHIFT SERVICE DISPATCHER In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers. In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes. As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company! QUALIFICATIONS Customer service experience Excellent phone skills including fielding inbound and outbound customer and technician calls Are you someone who loves to talk on the phone? Do you have great communication skills? Are you a problem solver? If yes, you might just be perfect for this office position! WORK SCHEDULE This part-time position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available. ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 08091

Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following: Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion. Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input. Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime. Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes. Ordering necessary parts and coordinating with suppliers to ensure timely repairs. Maintaining accurate records of service history for individual vehicles and fleet accounts. This career may be for you if: You enjoy working with people and solving problems. You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment. You are detail-oriented and love ensuring customers receive exceptional service. Benefits include: Training & competitive pay. Dental, vision, life & disability insurance. Paid time off after a year of service. View all jobs at this company

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. 100% Remote. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. The work shift will be 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off). Benefits & Perks: •Paid on-the-job training and mentoring •Work-from-home opportunities (equipment provided) •No weekend shifts •Paid time off •Medical, dental, vision, and prescription benefits eligibility on day one of employment •401(k) program with a company match •Short-term and long-term disability •Life insurance •Appliance discount program •Tuition reimbursement •Gym membership reimbursement •Career growth opportunities PositionInbound Customer Service Agent-Bodewell (Remote) LocationUSA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create Possibilities As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners. Shift: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off). We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly. 9-week full-time training: The training schedule will be M-F 8AM-4:30PM (CST) and will only be during the training period of 02/02-03/06. After 03/06 all hires will be required to transition to the schedule they were hired into 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off) Commitment to all training days is mandatory; no absences are permitted during this period. Post-training schedule: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off). This role is required to participate in a shift bid twice a year to change schedules during our business hours of 7am-7pm CST. You must be available to work any shift between our business hours. After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions Proactively provide feedback to Quality and Training to help keep training processes and materials updated Adhere to safety policies and procedures to ensure a safe work environment for all Support other parts of the business, such as directed Other duties as assigned What You'll Bring to Our Team One-year relevant working experience in a customer service or sales environment Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner Requires a high degree of concentration and attention to detail to manage daily activity Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once Ability to effectively work at home Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens Requirements for Remote Work Environment Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord) A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk. We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment. If this sounds a lot like you, please apply. Qualifications/Skills * Willingness to learn and open to change * Solid phone presence and interpersonal skills * Excellent verbal and written communication skills * Strong time management, critical thinking, organizational, problem solving and analytical skills * Ability to adapt to work efficiently in a rapidly changing dynamic environment * Positive, professional engaging and friendly attitude is a must * Ability to receive constructive feedback as well as provide valuable suggestions for improvement * Must be computer literate with the ability to learn customer service software applications * Punctuality and consistent work attendance * Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus. Benefits * Training starts at $17.00 per hour - full time and part time positions available * Daily sales contests, games and competitions * Company lunches, SWAG, product and holiday parties * Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K * Public Transportation Reimbursement Essential Duties and Responsibilities include the following and other duties as assigned. * Answer inbound calls and respond to customer requests * Build rapport with customers by greeting them in a courteous, friendly, and professional manner * Research possible distributor related issues using inside resources to resolve problems promptly and courteously * Upsell/mention promotions and other products on phone calls * In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions * Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity * Perform other duties as assigned by management Education and/or Experience * High School diploma or equivalent * One to three years related customer service experience and/or training, or equivalent combination of education and experience * Background in Network Marketing is a plus Work at Home Requirements: * You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date. * Have dedicated cable, DSL, or fiber internet services of at least 50mb/s * A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CLASSIFIED SUPPORT STAFF Non-Certified/Bus Driver / Transportation Date Available: 01/20/2026 Additional Information: Show/Hide Transportation Dispatcher--Transportation One full-time Transportation Dispatcher to work 8hrs per day, Monday through Friday on a 261 day calendar. Responsible for arranging schedules and dispatching school buses to cover regular and cocurricular routes. Qualifications: Any combination of training and experience equivalent to the 12th school grade, three years of experience as a licensed motor vehicle operator, and three years of experience as a bus driver in a public school district. * Must know the rules, regulations, procedures and laws as they relate to the operation of a passenger vehicle. * Must be able to meet or exceed the annual state required physical examination. * Must be able to pass drug and alcohol testing as required by law and district policies and procedures. * Must possess a good driving record: * No moving traffic violations within the past two years and not more than one moving violation within the past three * No conviction of driving under the influence/or a controlled substance; railroad crossing violation; or individual 6 point conviction within the past 10 years * Must maintain a good driving and criminal background that reflects a professional driver and which meets all contractual, local, state and federal requirements. * Must have an overall presentation that is compatible with District expectations. * Must possess a valid State of Ohio Commercial Driver's License with School Bus Driver's Endorsement. * Must be at least 21 years of age or older. Job Duties: * Receives calls for driver absences * Assigns substitute bus drivers and unassigned drivers for route coverage * Monitors the two-way radio communication when buses are on routes * Communicates via the two-way radio to drivers who are on routes * Resolves logistic problems for drivers while drivers are on a route * Assists in emergency and break-down calls, accident procedures, and other immediate response issues * Assists in coordination of routes for co-curricular activities and field trip assignments * Assists in the daily maintenance of field trip lists * Assists in entering route information into a computer * Completes required forms * Communicates with staff, students, administrators, and the public * Maintains valid Ohio Commercial Driver's License with school bus endorsement * Serves as an emergency replacement for absent bus drivers * Assists with inservice training for bus driving staff * Attends inservice and training programs * Performs other duties as assigned Job Skills and Abilities: * Skill and ability to organize bus driving routes * Ability to develop alternative plans to resolve transportation issues * Skill and ability to be clear and concise in oral communication * Ability to understand and carry out written and oral instructions * Ability to read and write * Ability to communicate well with people * Ability to be calm under stress * Thorough knowledge of Ohio Bus Transportation Laws and Ohio Motor Vehicle Laws * Considerable knowledge of the operation of basic bus mechanical equipment * Skill in the operation of a passenger school bus * Ability to read a map and follow road directions * Ability to maintain insurability through district fleet policy * Ability to use technology to complete daily and assigned tasks appropriate for the position * Salary range $26.86/hr to $34.28/hr*

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Canal Winchester, Robinette Way Division: Solutions Job Posting Title: Customer Service Agent - 104556 Time Type: Full Time ESSENTIAL DUTIES AND RESPONSIBILITIES Labor and Training Management: * Reports inconsistencies or problems to Supervisor or Operations Manager. * Manages order flow to ensure daily requirements are fulfilled. * Coordinates special warehouse projects. * Key resource for personnel needing assistance. * Responsible for locking and securing the facility as scheduled or required. * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. * Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands. * Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation * Will assist in forklift operation and certification for new and existing associates. * Direct the operations of the CSR team to achieve prescribed objectives. * Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. * Assist Supervisor in maintaining the level of employees consistent with a productive workforce. * Participate in establishing work schedules. * Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. * Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines. Customer Service * Respond to all requests (internal and external) in a courteous, professional, and timely manner * Coordinate all inbound and outbound activity for assigned accounts * Process and input all customer orders. * Running and printing shipments from WMS. * Run stock reports to check for product availability. * Generate all related paperwork and necessary information required for customer work orders * Checking all orders for special requests * Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. * Follow up with other departments to ensure the service standards are being met. * Assure proper invoicing of accounts by verifying customers as required. * Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities Investigate and communicate client complaints in accordance with established contact, site and company protocol * Oversees the shipping and receiving activity for the Customer Service Department * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. * Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation * Prepare required activity reports accurately and efficiently for site management * Research discrepancies that may occur in the shipping and receiving process * Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling. * Assisting with any clerical and floor duties management requires. * Ensure the accuracy of all receiving and shipping documents. * Gather and maintain all data and records relative to shipping and receiving activities. * Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. * Prepare any reports concerning customer service as required by supervisors. * Assist in resolving any discrepancies. Data Entry * Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical * Oversee all paperwork associated with orders and maintain the corresponding files. * Answer phone calls and operates various types of office machines and computers necessary to perform duties. * Greet customers and visitors to the office. * Effectively correspond with customers as required. Communication * Answer incoming telephone calls in a cheerful, courteous, and timely manner. * Promptly route each call to the proper party, taking messages when necessary. * Assist callers with general information and inquires. * Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) * Assists in overseeing warehouse inventories * May work as part of a team or independently * Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility * Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations * CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. * Work overtime as dictated by business whether mandatory or voluntary. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email