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Become A Service Engineer

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Working As A Service Engineer

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Analyzing Data or Information
  • Getting Information
  • Deal with People

  • Make Decisions

  • $107,084

    Average Salary

What Does A Service Engineer Do At Microsoft Corporation

* Monitor & respond to security events, potential vulnerabilities, exposures, policy and compliance issues.
* Lead and direct response efforts across stakeholder and partner teams
* Provide security incident response and management, investigation, and consultation from incident start to issue closure.
* Develop after action reports and repair items.
* Evaluate security advisories and vulnerabilities to determine potential impact to specific services and environments.
* Provide and interpret security service metrics, key performance indicators and other reporting data.
* Create executive summaries and brief colleagues, peers, and executive stakeholders on incident activity.
* Evaluate security risks, threat intelligence, and develop strategies and tactics to defend against evolving conditions.
* Create technical documentation such as case records, troubleshooting guides, standard operating procedures, and frequently asked questions

What Does A Service Engineer Do At Thermo Fisher Scientific

* Perform on-site installation, repair, preventative maintenance and qualifications (IQOQ).
* Must be client-focused, working in conjunction with other ULS teams and Sales.
* Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks.
* Reviews reports and documentation from customers, and inspects malfunctioning product to determine nature and scope of problem.
* Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
* Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
* Analyzes Chemistry reports of technical problems to recommend modifications to eliminate future problems.
* Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
* Conducts familiarization on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
* Other duties may be assigned

What Does A Service Engineer Do At The Boeing Company

* Attend flight debriefings, analyze flight data, and recommend courses of action to resolve complex technical problems;
* Provide technical/engineering assistance to flight crews and maintenance technicians in accomplishing all aspects of heavy maintenance and/or modification (to include software), functional check flights and delivery of B
* B aircraft.
* Problem solver and troubleshooter with professional military and/or contract experience on the B
* B bomber involving modification, maintenance, repair, precision calibration, installing, troubleshooting and operational testing of electronic systems, communications (i.e.: crew communications, UHF #1/#2), aircraft radar systems, electrical multiplexing, aircraft power control, Laptop Controlled Targeting Pod modification(LCTP), AC/DC systems, Serial Digital Multiplexing Assemblies, wire harness repair, integrated Avionics systems, analog, and digital circuits;
* Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems.
* We are engineers and technicians.
* Skilled scientists and thinkers.
* Bold innovators and dreamers.
* Join us, and you can build something better for yourself, for our customers and for the world

What Does A Service Engineer Do At Compass Group, North America

* Perform planned preventive maintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards.
* Perform major repairs by replacing defective components, readjust components to manufacturer’s specifications using appropriate tools and measuring instruments.
* May require certification in order to complete repairs
* Assist with diagnostic imaging cross training of BMET Technicians
* Confers with manufacturer’s representatives and equipment operators to resolve equipment related problems
* Provide emergency on-call responsibilities
* Research and initiate orders for repair parts, working within established budget parameters
* Conducts and compiles Quality Assurance records and reports necessary for compliance with specifications and policies
* Document all significant asset related actions in compliance with department practices
* Must be capable of performing all the duties and responsibilities of a BMET III

What Does A Service Engineer Do At Salesforce.Com, Inc.

* Align, influence and review key organization projects at senior leadership level
* Participate and promote architectural, and process improvement initiatives, balancing long-term vision with short-term customer needs
* Provide leadership for the infrastructure Engineering teams
* Resolve complex technical issues and drive innovations that improve utilization and accessibility of our infrastructure offerings
* Provide mentorship to other team members
* Partner with other SMEs across the organization
* Create, maintain and share technical documentation used by engineers and other team members

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How To Become A Service Engineer

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineers who sell services publicly must be licensed in all states and the District of Columbia.

Education

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineering programs usually include courses in mathematics and life and physical sciences, as well as engineering and design courses. Mechanical engineering technology programs focus less on theory and more on the practical application of engineering principles. They may emphasize internships and co-ops to prepare students for work in industry.

Some colleges and universities offer 5-year programs that allow students to obtain both a bachelor’s and a master’s degree. Some 5-year or even 6-year cooperative plans combine classroom study with practical work, enabling students to gain valuable experience and earn money to finance part of their education.

ABET accredits programs in engineering and engineering technology. Most employers prefer to hire students from an accredited program. A degree from an ABET-accredited program is usually necessary to become a licensed professional engineer.

Important Qualities

Creativity. Mechanical engineers design and build complex pieces of equipment and machinery. A creative mind is essential for this kind of work.

Listening skills. Mechanical engineers often work on projects with others, such as architects and computer scientists. They must listen to and analyze different approaches made by other experts to complete the task at hand.

Math skills. Mechanical engineers use the principles of calculus, statistics, and other advanced subjects in math for analysis, design, and troubleshooting in their work.

Mechanical skills. Mechanical skills allow engineers to apply basic engineering concepts and mechanical processes to the design of new devices and systems.

Problem-solving skills. Mechanical engineers need good problem-solving skills to take scientific discoveries and use them to design and build useful products.

Licenses, Certifications, and Registrations

Licensure is not required for entry-level positions as a mechanical engineer. A Professional Engineering (PE) license, which allows for higher levels of leadership and independence, can be acquired later in one’s career. Licensed engineers are called professional engineers (PEs). A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public. State licensure generally requires

  • A degree from an ABET-accredited engineering program
  • A passing score on the Fundamentals of Engineering (FE) exam
  • Relevant work experience, typically at least 4 years
  • A passing score on the Professional Engineering (PE) exam

The initial FE exam can be taken after one earns a bachelor’s degree. Engineers who pass this exam are commonly called engineers in training (EITs) or engineer interns (EIs). After meeting work experience requirements, EITs and EIs can take the second exam, called the Principles and Practice of Engineering.

Several states require engineers to take continuing education to renew their licenses every year. Most states recognize licensure from other states, as long as the other state’s licensing requirements meet or exceed their own licensing requirements.

Several professional organizations offer a variety of certification programs for engineers to demonstrate competency in specific fields of mechanical engineering.

Advancement

A Ph.D. is essential for engineering faculty positions in higher education, as well as for some research and development programs. Mechanical engineers may earn graduate degrees in engineering or business administration to learn new technology, broaden their education, and enhance their project management skills. Mechanical engineers may become administrators or managers after obtaining the requisite experience.

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Service Engineer jobs

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Real Service Engineer Salaries

Job Title Company Location Start Date Salary
Cloud Services Engineer Mongodb, Inc. New York, NY Jul 04, 2016 $180,000
Staff Cloud Service Engineer General Electric Company San Ramon, CA Feb 29, 2016 $165,000
Engineering Services Architect Ca, Inc. Santa Clara, CA May 18, 2016 $164,382
Core Services Engineer Apigee Inc. San Jose, CA Feb 17, 2016 $160,000
Principal Services Engineer Snaplogic San Mateo, CA Aug 16, 2016 $160,000
Service Engineer Microsoft Corporation Redmond, WA Dec 24, 2016 $158,001
Engineering Services Architect Ca, Inc. Santa Clara, CA Oct 25, 2016 $157,477
Cloud Services Engineer Mongodb, Inc. New York, NY Mar 17, 2016 $155,000
Core Services Engineer Apigee Corporation San Jose, CA Feb 11, 2015 $155,000
Service Engineer, Senior Yahoo! Inc. Sunnyvale, CA Jul 12, 2015 $150,000 -
$170,000
Service Engineer, Senior Yahoo! Inc. Sunnyvale, CA Apr 26, 2016 $148,138 -
$168,138
Software Engineer II-Apps. & Services Engr. GRP or Other Microsoft Corporation Redmond, WA Jan 15, 2016 $147,924 -
$167,924
Web Service Engineer Apple Inc. Cupertino, CA May 25, 2015 $145,000 -
$165,000
Engineering Service Engineer Microsoft Corporation Redmond, WA Apr 05, 2016 $116,100
Service Engineer Microsoft Corporation Issaquah, WA Nov 25, 2016 $116,071
Service Engineer Microsoft Corporation Redmond, WA Apr 16, 2016 $115,910
Service Engineer Microsoft Corporation Issaquah, WA Nov 30, 2015 $115,900
Service Engineer Microsoft Corporation Redmond, WA Sep 28, 2015 $115,900
Service Engineer Microsoft Corporation Redmond, WA Aug 07, 2016 $115,814 -
$135,814
Service Engineer II Microsoft Corporation Redmond, WA Jul 07, 2016 $115,814 -
$135,814
Service Engineer II Microsoft Corporation Redmond, WA Jan 06, 2016 $115,814 -
$135,814
Managed Security Services (MSS) Engineer Symantec Corporation Herndon, VA May 28, 2015 $94,700 -
$107,300
Engineer-Services Software Ericsson Inc. Herndon, VA Mar 30, 2015 $94,390 -
$120,361
Engineer-Services Software Ericsson Inc. Herndon, VA Sep 01, 2015 $94,390 -
$120,361
Engineer-Services Software Ericsson Inc. Herndon, VA Sep 21, 2015 $94,390 -
$120,361
Service Engineer Microsoft Corporation Redmond, WA Aug 24, 2015 $94,300
Service Engineer-Applications and Services Engr GRP or Other Microsoft Corporation Redmond, WA Mar 02, 2016 $94,300 -
$114,300
Service Engineer I--Infrastructure Applications Support Oneneck It Services Corporation Scottsdale, AZ Apr 11, 2016 $93,630
Service Engineer I--Infrastructure Applications Support Oneneck It Solutions, LLC Scottsdale, AZ Apr 11, 2016 $93,630

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Top Skills for A Service Engineer

ProductLinesHardwareCustomerServicePreventiveMaintenanceTechnicalSupportWindowsServerSafetyRemoteInfrastructureWebDatabasePLCSetupCustomerSatisfactionPCSQLActiveDirectoryCustomerSupportHvacCustomerSites

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Top Service Engineer Skills

  1. Product Lines
  2. Hardware
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Serviced all product lines in Venezuela, Colombia, Central America and Caribbean Islands.
  • Conduct the analysis, definition, and documentation testing of application and hardware.
  • Recognized consistently for providing a high level of customer service.
  • Performed preventive maintenance and corrective repairs on various imaging systems.
  • Manage Technical Support activities for Suzlon Wind Energy Corporation.

Top Service Engineer Employers

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Service Engineer Videos

Career Advice on becoming a Customer Service Engineer by William L (Highlights)

A Field Service Engineer's life

Field Service Engineer Position - Medical/Laboratory - BMET/CBET

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