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Working as a Service Engineer

As a customer, we like to thoroughly understand the company's services and the products they offer. In this case, Service engineers will interact with you to provide all the necessary information. They also arrange discussions about procedures to address the requests and concerns of their customers. Sometimes, they are ordered to visit remote client locations to perform maintenance functions or resolve issues.

A service engineer's responsibilities include upgrading systems to boost productivity, troubleshoot, note issues in the system, and identify business opportunities for the company to make maximum revenue. They also offer technical and supervisory support to the crew members and communicate with them at every level.

Working as a full-time service engineer, you can enjoy various benefits such as uniform, travel, meal, fuel, and medical allowance. If these benefits aren't attractive enough, its impressive $42.15 per hour salary will surely do the trick. If you desire to become one, develop excellent communication and top-notch analytical thinking skills.

There is more than meets the eye when it comes to being a service engineer. For example, did you know that they make an average of $42.15 an hour? That's $87,671 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 12,800 job opportunities across the U.S.

What Does a Service Engineer Do

There are certain skills that many service engineers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, math skills and mechanical skills.

When it comes to the most important skills required to be a service engineer, we found that a lot of resumes listed 12.8% of service engineers included procedures, while 10.5% of resumes included customer service, and 9.1% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service engineer job title. But what industry to start with? Most service engineers actually find jobs in the technology and manufacturing industries.

How To Become a Service Engineer

If you're interested in becoming a service engineer, one of the first things to consider is how much education you need. We've determined that 44.2% of service engineers have a bachelor's degree. In terms of higher education levels, we found that 17.8% of service engineers have master's degrees. Even though most service engineers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service engineer. When we researched the most common majors for a service engineer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service engineer resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a service engineer. In fact, many service engineer jobs require experience in a role such as field service technician. Meanwhile, many service engineers also have previous career experience in roles such as service technician or engineer.

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Average Salary$87,671
Job Growth Rate4%

Service Engineer Career Paths

Top Careers Before Service Engineer

Top Careers After Service Engineer

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Average Salary for a Service Engineer

Service Engineers in America make an average salary of $87,671 per year or $42 per hour. The top 10 percent makes over $121,000 per year, while the bottom 10 percent under $63,000 per year.
Average Salary
$87,671

Best Paying Cities

City
Average Salary
San Francisco, CA
Salary Range86k - 137k$109k$109,259
Seattle, WA
Salary Range81k - 120k$99k$99,295
New York, NY
Salary Range68k - 106k$85k$85,064
Burlington, MA
Salary Range67k - 103k$83k$83,280
Reston, VA
Salary Range65k - 101k$82k$81,672
Piscataway, NJ
Salary Range65k - 101k$81k$81,113
$51k
$137k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Java Engineer/Microservices/AWS
Java Engineer/Microservices/AWS
Management Decisions, Inc.
Management Decisions, Inc.
01/29/2021
01/29/2021
$145,00001/29/2021
$145,000
Engineer-Support Services
Engineer-Support Services
Insight Enterprises, Inc.
Insight Enterprises, Inc.
01/26/2021
01/26/2021
$90,00001/26/2021
$90,000
Api/Microservice Engineer
Api/Microservice Engineer
Robert Half
Robert Half
01/23/2021
01/23/2021
$100,00001/23/2021
$100,000
Services Engineer
Services Engineer
Ricoh Americas Corporation
Ricoh Americas Corporation
01/20/2021
01/20/2021
$80,00001/20/2021
$80,000
Microservices Engineer//Ruby On Rails
Microservices Engineer//Ruby On Rails
Management Decisions, Inc.
Management Decisions, Inc.
01/09/2021
01/09/2021
$125,22001/09/2021
$125,220
See More Recent Salaries

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Service Engineer Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Engineer. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Engineer Resume

At Zippia, we went through countless Service Engineer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Service Engineer Demographics

Gender

male

85.1 %

female

9.8 %

unknown

5.2 %

Ethnicity

White

75.7 %

Asian

10.1 %

Hispanic or Latino

8.9 %

Foreign Languages Spoken

Spanish

35.5 %

French

8.6 %

Carrier

8.2 %
See More Demographics

Service Engineer Education

Degrees

Bachelors

44.2 %

Masters

17.8 %

Associate

16.8 %

Top Colleges for Service Engineers

1. Michigan Technological University

Houghton, MI • Public

In-State Tuition
$15,646
Enrollment
5,736

2. Georgia Institute of Technology

Atlanta, GA • Public

In-State Tuition
$12,424
Enrollment
15,201

3. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

4. Massachusetts Institute of Technology

Cambridge, MA • Private

In-State Tuition
$51,832
Enrollment
4,550

5. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

6. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. Johns Hopkins University

Baltimore, MD • Private

In-State Tuition
$53,740
Enrollment
5,567

9. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

10. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Engineer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.8% of service engineers listed procedures on their resume, but soft skills such as listening skills and math skills are important as well.

Best States For a Service Engineer

Some places are better than others when it comes to starting a career as a service engineer. The best states for people in this position are California, Washington, New Mexico, and Delaware. Service engineers make the most in California with an average salary of $102,438. Whereas in Washington and New Mexico, they would average $98,037 and $90,233, respectively. While service engineers would only make an average of $89,623 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Service Engineer Jobs:
9,811
Highest 10% Earn:
$160,000
Location Quotient:
1.36
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Service Engineer Jobs:
1,800
Highest 10% Earn:
$140,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Hampshire

Total Service Engineer Jobs:
467
Highest 10% Earn:
$127,000
Location Quotient:
1.35
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Engineer Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ service engineers and discovered their number of service engineer opportunities and average salary. Through our research, we concluded that Ericsson was the best, especially with an average salary of $83,646. Microsoft follows up with an average salary of $120,166, and then comes Cummins with an average of $75,124. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a service engineer. The employers include Philips Electronics North America, Check Point Software Technologies, and Siemens

1. Ericsson
4.7
Avg. Salary: 
$83,646
Service Engineers Hired: 
1,388+
2. Microsoft
4.9
Avg. Salary: 
$120,166
Service Engineers Hired: 
1,204+
3. Cummins
4.7
Avg. Salary: 
$75,124
Service Engineers Hired: 
121+
4. Yahoo
4.8
Avg. Salary: 
$106,283
Service Engineers Hired: 
56+
5. Siemens
4.6
Avg. Salary: 
$75,280
Service Engineers Hired: 
50+
6. General Motors
4.9
Avg. Salary: 
$101,485
Service Engineers Hired: 
38+

Service Engineer Videos

Updated October 2, 2020