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The differences between service engineers and senior field service engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service engineer and a senior field service engineer. Additionally, a senior field service engineer has an average salary of $87,414, which is higher than the $87,151 average annual salary of a service engineer.
The top three skills for a service engineer include customer service, infrastructure and cloud. The most important skills for a senior field service engineer are customer service, customer satisfaction, and preventive maintenance.
| Service Engineer | Senior Field Service Engineer | |
| Yearly salary | $87,151 | $87,414 |
| Hourly rate | $41.90 | $42.03 |
| Growth rate | 2% | 2% |
| Number of jobs | 143,806 | 111,380 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Associate Degree, 43% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.
Senior Field Service Engineers are responsible for the installation, repair, and maintenance of equipment. Their duties include installing equipment that complies with technical specifications, coordinating preventative maintenance, calibrating tools, test equipment, manage the contract tendering process, and conduct field modifications. They also assist in the ordering of repair parts as well as organizing service records and customer logs. Senior Filed Service Engineers works to ensure that work deliverable adheres to all regulatory requirements and health and safety protocols.
Service engineers and senior field service engineers have different pay scales, as shown below.
| Service Engineer | Senior Field Service Engineer | |
| Average salary | $87,151 | $87,414 |
| Salary range | Between $62,000 And $122,000 | Between $66,000 And $115,000 |
| Highest paying City | San Francisco, CA | South San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | The Citadel | Canon |
| Best paying industry | Technology | Health Care |
There are a few differences between a service engineer and a senior field service engineer in terms of educational background:
| Service Engineer | Senior Field Service Engineer | |
| Most common degree | Bachelor's Degree, 57% | Associate Degree, 43% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Michigan Technological University | Michigan Technological University |
Here are the differences between service engineers' and senior field service engineers' demographics:
| Service Engineer | Senior Field Service Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 91.8% Female, 8.2% | Male, 96.8% Female, 3.2% |
| Race ratio | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.3% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |