Top Service Engineer Skills

Below we've compiled a list of the most important skills for a Service Engineer. We ranked the top skills based on the percentage of Service Engineer resumes they appeared on. For example, 10.1% of Service Engineer resumes contained Technical Support as a skill. Let's find out what skills a Service Engineer actually needs in order to be successful in the workplace.

The six most common skills found on Service Engineer resumes in 2020. Read below to see the full list.

1. Technical Support

high Demand
Here's how Technical Support is used in Service Engineer jobs:
  • Job Responsibilities: Sutherland Global Services Private Limited Designation: Assistant Manager Training, Microsoft Technical Support Roles and Responsibilities:.
  • Provided technical support, including maintaining and upgrading company s computers and networks, responding to sales and customers equipment-related requests.
  • Provided technical support to internal and external customers on operation and repair of electronic test and measurement products.
  • Provide technical support of all instructional and simulator based systems under the Instructional and Communication Technology Division.
  • Developed, trained the remote location, and implemented video teleconferencing technical support method.
  • Provide remote and/or on-site technical support while documenting corrective actions/recommendations utilizing SAP software.
  • Provided consultation for determining customer technical requirements and performing follow-up technical support.
  • Provide customer/technical support of hearing screening and diagnostic devices and associated products.
  • Afford consultation and technical support for a national industrial restoration company.
  • Provided technical support and analysis of call failure after network migrations.
  • Traveled extensively both domestically and internationally to provide technical support.
  • Provide and coordinate technical support related to sales opportunities.
  • Provide technical support and service within company accounts nationally.
  • Maintained functionality of technical support testing and training lab.
  • Provided technical support for heavy-duty Gas Turbine units worldwide.
  • Handled telephone technical support for ultrasound related issues.
  • Provided preliminary technical support and troubleshooting for customers.
  • Provided engineering technical support of construction services operations.
  • Provided technical support of electrical network analyzers.
  • Provided Technical Support for Enterprise Vault software

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2. Customer Service

high Demand
Here's how Customer Service is used in Service Engineer jobs:
  • Performed advanced wireless testing, including data capture and analysis, published procedures, customer service bulletins and training presentations.
  • Developed cost analysis model to detail expected company warranty costs, customer service price and replacement parts inventory capitol.
  • Trained customer service personnel worldwide and provided communication of customer concerns to CTD manufacturing and design engineering personnel.
  • Second level customer service engineer responsible for all major and complex deployments and escalations within assigned territory.
  • Facilitated strong internal team relationships with all departments to ensure excellent customer service and satisfaction.
  • Coordinated problem resolution with engineering, customer service, and other personnel to expedite repairs.
  • Recognized several times in unsolicited customer feedback for my excellent customer service and technical skill.
  • Provide training to international Help Desks on standard operating procedures and customer service guidelines.
  • Organized international travel schedules for customer service, international sales exhibits, and training.
  • Provisioned customer service across network and configured various network equipment for new services.
  • Provided assistance to Installation Engineers and Customer Service engineers in resolving problems.
  • Adjust customer service interval schedules of equipment dependent on customer usage requirements.
  • Resolved customer service delivery issues and conducted root cause analysis.
  • Provided excellent customer service on Computer Numerical Controlled Machine tools.
  • Recognized consistently for providing a high level of customer service.
  • Educated and trained associates on electrical knowledge and customer service.
  • Provided customer service to determine solutions to business needs.
  • Provided professional Engineer Specialist consulting services and customer service.
  • Achieved two customer service awards with team leading customer satisfaction
  • Completed customer service in warranty failures and evaluations.

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3. Preventative Maintenance

high Demand
Here's how Preventative Maintenance is used in Service Engineer jobs:
  • Assist in understanding and establishing or improving preventative maintenance and overhaul schedules for all equipment and mechanical systems within a project.
  • Provided training to all maintenance staff on preventative maintenance procedures and assisted clients with documentation and process development.
  • Developed IOQ and Preventative Maintenance documentation for a wide-range of critical tests & measurement and manufacturing equipment.
  • Implemented preventative maintenance on HVAC equipment, plumbing, electrical machinery and performed various carpentry repairs.
  • Supervised and developed teams of skilled mechanics and electricians, providing predictive and preventative maintenance functions.
  • Planned and conducted scheduled preventative maintenance and calibration on installed systems according to standard procedures.
  • Perform preventative maintenance and repair services for customers at their facilities both nationally and internationally.
  • Performed on-site troubleshooting, preventative maintenance and repair of all electrical and mechanical components.
  • Provided technical support to engineering department for project checkout and implemented preventative maintenance programs.
  • Performed preventative maintenance to ensure proper operation and noted any discrepancies to customers.
  • Assessed machines, identifying key issue; facilitated preventative maintenance/repair to reduce downtime.
  • Performed full preventative maintenance on scheduled basis * Filled out detailed incident reports
  • Work efficiently decreasing non-preventative maintenance issues achieving department's downtime goal.
  • Facilitated preventative maintenance, proactive repairs and break/fix as needed.
  • Developed and re-designed new and more efficient preventative maintenance program.
  • Created procedures and developed documentation for preventative maintenance of equipment.
  • Scheduled inspections and preventative maintenance for all customers.
  • Initiated preventative maintenance scheduling and new evening procedures.
  • Managed maintenance and conducted periodic general preventative maintenance.
  • Performed radiology equipment repairs and preventative maintenance.

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4. Windows XP

high Demand
Here's how Windows XP is used in Service Engineer jobs:
  • Worked with Windows XP, Windows Professional, and Microsoft Office programs.
  • Supported 2500 Windows XP users in four company entities.
  • Work with MS windows XP, Vista, 7, 8, 8.1, and server 2003, 2008, 2012.
  • Serviced, built and maintained Dell, IMB and Sony machines with various Windows XP, 7 and 8 OS.
  • Provided desktop/hardware/server support for Windows XP and various server platforms.
  • Implemented a Microsoft Windows XP Professional desktop environment.

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5. Infrastructure

high Demand
Here's how Infrastructure is used in Service Engineer jobs:
  • Developed guidelines and executed testing for process changes, including efficiency improvements, company infrastructure updates, and disaster recovery procedures.
  • Design included infrastructure for water distribution, sanitary sewer collection, roadways, and a storm water management system for pollution control
  • Designed and implemented global internal High Availability SFTP infrastructure for back-office communications serving over 3 million transfers weekly.
  • Performed Unix system administration for mid-range enterprise servers supporting global company with over 30,000 infrastructure customers worldwide.
  • Researched web application network components and processes to ensure the infrastructure met relevant business and technical requirements.
  • Sustained constant communication with customers to fulfill their specifications in configuring servers and infrastructure components.
  • Developed and maintained documentation of deployed infrastructure and related maintenance, installation and configuration procedures.
  • Key resource in many successfully completed projects involving infrastructure upgrades and high profile customers.
  • Leveraged Microsoft PowerShell to manage and troubleshoot Microsoft Azure Cloud infrastructure performance.
  • Participated in the troubleshooting and escalation of problems involving network infrastructure failure.
  • Analyzed their existing technology infrastructure and made recommendations to improve audio/visual performance.
  • Support MobileIron infrastructure for mobile devices including mobile phones and tablets.
  • Created and maintained detailed data storage and network infrastructure documentation.
  • Assist in creation of messaging infrastructure and systems documentation.
  • Performed virtual infrastructure assessments for incoming clients.
  • Supported IT infrastructure and developed software applications.
  • Supported the existing video conferencing infrastructure.
  • Managed infrastructure Servers in lab environment.
  • Created dedicated SCOM infrastructure for monitoring.
  • Designed and implemented migration infrastructure.

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6. Database

high Demand
Here's how Database is used in Service Engineer jobs:
  • Tested and developed new telecommunication technology for use in Gateway 2000 products and documented all findings into a corporate engineer database.
  • Developed an improved parts tracking database that improved productivity, reduced waste, saved costs and improved environmental practices.
  • Worked in Database Administration on Production Servers with server configuration, performance tuning and maintenance with outstanding troubleshooting capabilities.
  • Maintained account creation and access control to restricted area of Juniper database to align with defined security requirements.
  • Directed individuals using of multiple systems and databases to complete the assignment processes and provide high-quality customer service.
  • Worked with Application Developers to design databases and tables to support Development activities and achieve optimal efficiency.
  • Designed database schema and Developed web applications that enabled Sun to customize service delivery for Verizon.
  • Performed administrative tasks of preparing service reports, maintaining database and coordinating meetings with clients.
  • Maintain the internal computer network operational and development of customer database and inventory.
  • Maintained all equipment history in Company database to maintain compliance with regulatory requirements.
  • Allocated circuit facility assignments for various bandwidths and updated the transport database.
  • Maintained aircraft configuration control of test equipment and transducer calibration database.
  • Performed RAN Parameter Database Consistency Audits, Verified RBS Baseline Audits.
  • Use various programming and database languages for query and report development/modification.
  • Added database functionality for easy configuration of x509 certs and configuration.
  • Designed and developed database application using SQL and Microsoft Access.
  • Managed critical SQL Server Databases spread across Production Environments.
  • Create and maintain service information in the company enterprise database
  • Maintained complete documentation and updated database for the machines.
  • Deployed and maintained custom automated asset management database.

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7. Setup

high Demand
Here's how Setup is used in Service Engineer jobs:
  • Used GEM110 software for setup figuration's, electrical/electronics setups for instrumentation.
  • Experienced in configuration and setup up Gateways for non-forest domains.
  • Involved out-of-state and international travel for equipment installation and setup.
  • Installed setup and diagnosed a variety of labeling applications.
  • Worked with Telephony and Ethernet connection and initial setup
  • Reload and/or setup computers using Microsoft Imaging software.
  • Created a spare part warehouse for maintenance and setup PM planning in their work order system for all machines.
  • Service and maintenance of copy and office machines, setup and setting LAN (wire and Wi-Fi connection).
  • Assisted sales with product setup and demonstration at exhibitions, and provided customers with product training and technical support.
  • Installed, repaired, modified, troubleshoot; relocate personal computer systems, setup and programming for hand scanners.
  • Implemented Post-Job Debriefing review with focus on improving BHA setup, Mud Motor, Bit selection and Drilling Optimization.
  • Service Engineer Participated in the installation, setup, and troubleshooting of various vertical lathes and machining centers.
  • Traveled out of the USA to companies for setup of new equipment and service work for Process Solutions.
  • Provided support for shops to achieve goals on improvement plans: Setup monthly meetings & follow up.
  • Administer user rights and permissions, disabling/enabling accounts, file/folder permissions, local/ network printer setups.
  • Provided support and updated company s computers, including installation, setup and data recovery.
  • Install and setup units including scan to email, shared folders and network fax.
  • Assisted Installing and setup new 5 axis laser machines at customer site.
  • Maintained, repaired, setup and install of computer hardware and software.
  • Assisted customers with technical issues such as extension use and setup.

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8. SQL

high Demand
Here's how SQL is used in Service Engineer jobs:
  • Implemented SQL Server high availability solutions including clustering, replication and log shipping.
  • Created and modified custom data warehouses using Microsoft TSQL and proprietary TetraData applications.
  • Installed, configured and maintained Microsoft SQL clustering environments.
  • Provided Microsoft SQL Clustering administration and support.
  • Trained server support staff at sites and end-users in our products and interactions with Windows server, and SQL server
  • Acted as a point of escalation and resolution in a 24x7 on-call/on-site environment of 1,600 web and SQL servers.
  • Experience in troubleshooting PowerScribe360 Web, SQL, HL7, SUS RadWhere, PowerScribe 5.0 and 4.8 issues.
  • Create specialized SQL queries, import/export data reports, and other various reports as needed by our customers.
  • Worked on Migration project to SQL Server 2012 and configured SQL Server 2012 ALWAYS ON for high availability.
  • Installed and configured EMC ControlCenter 6.1 UB14, customized StorageScope reports with Crystal reports using custom SQL queries.
  • Created the SQL server users and file server users with required permissions by including them in the scripts.
  • Maintained individual service accounts for SQL Server services on cluster with different Security groups to raise security mark.
  • Created checklists to install SQL Server installation, service packs, security fix and MS SQL cluster installation.
  • Managed Security, rights and permissions for the user accounts needing access to the MS SQL Server.
  • Worked on Creating asynchronous replica on Windows Azure using ADD AZURE replica wizard in SQL 2014.
  • Worked on SQL Server Always On Availability Groups (AAG) configuration in UAT\PROD environments.
  • Involved writing stored procedures and extensive SQL scripts to analyze and validate the data warehouse.
  • Monitor, troubleshoot, optimize and performance tune the SQL Server to maintain continuous availability.
  • Migrated SSRS reports from SQL 2008 to SQL 2012 as part of application migration.
  • Modified SQL queries for the reporting structure as new properties were added and removed.

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9. PLC

high Demand
Here's how PLC is used in Service Engineer jobs:
  • Learned proprietary ladder logic PLC programming language to support company critical machines.
  • Performed troubleshooting and repairs on PLC based automated machinery.
  • Set up, verification, and calibration of PLC's, electrical, hydraulic, mechanical, and pneumatic controls systems.
  • Worked on the refurbishment/install of many robotic weld systems, doing everything from mechanical installations to PLC programming and robotic programming.
  • Planned and assembled custom-built cables and wiring harnesses for power supplies, PLC's, and machine interfaces.
  • Participated in In-house factory training for several months in Atlanta, GA which included basic PLC training.
  • Experienced with various machine tool equipment, PLC logic control software, and Adept robotics control software.
  • Experience with installation and service of Siemens and Allen Bradley PLC based systems for material handling applications.
  • Worked extensively with GE, Delta Tau, and Allen-Bradley PLC programming along with HMI software.
  • Implemented and re-designed a comprehensive PLC Control System for controlling the operation of large autoclaves.
  • Designed, built and serviced control panels utilizing PLC, VFD's and DC drives.
  • Performed installation, repair and maintenance of the 1100 HPLC and 6890/6850 GC systems.
  • Programmed ABB robots and integrated them to AllenBradley and Siemens PLC controllers.
  • Manufactured 1200 C vacuum furnaces and programmable logic controllers (PLC).
  • Conducted Operational Qualification Performance Verification (OQPV) of HPLC and GC.
  • Conducted frequent training seminars for customers on all HPLC and GC products.
  • Integrated software platforms to bring equipment PLC operating systems up to date.
  • Installed and commissioned PLC, HMI, and motor control system upgrades.
  • Serviced electrical/mechanical, pneumatic, PLC's & computer driven products.
  • Job skills included electrical, mechanical, plumbing and PLC troubleshooting.

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10. Hvac

high Demand
Here's how Hvac is used in Service Engineer jobs:
  • Reported directly to President and generally managed firm specializing in construction and service of HVAC systems for supermarkets.
  • Participated in the installation and start-up of a new HVAC and heat recovery systems for the Jaguar Car Paint Shop.
  • Participated in field devices and facilities test for 'Huainan-Shanghai' 1000kv Ultra High Voltage Alternating Current (UHVAC) transmission.
  • Perform general maintenance of assigned facilities utilizing trade skills such as HVAC, carpentry, painting, flooring and roofing.
  • Star City Heating appliance Service Technician Responsibilities commercial HVACR Service technician Service and installation of the scope of HVACR industry.
  • Clean Room Equipment validation; HVAC, Compress Air equipment (compressor, drier, filter, traps etc.)
  • Received 6 weeks of training to become Ford Stars Certified in body, electrical, audio and HVAC systems.
  • Evaluated and checked the new HVAC designs and detail drawings to ensure conformance to customer standards and needs.
  • Supervised QC/QA procedures for new HVAC units & industrial appliances, and developed reports about any defects found.
  • Responded to all emergency calls for the BOA branches, as well as major overhauls/replacement of HVAC equipment.
  • Ensured the efficient operation of all building systems while reducing cost and need for replacement of HVAC equipment.
  • Service and maintain HVAC rooftop units, air handling units, chillers, electrical and plumbing for client.
  • Perform repairs and adjustments to all building systems including HVAC, plumbing, mechanical, electrical and finishes.
  • Trained in all major brands to provide complete maintenance of HVAC equipment, regardless of the manufacturer.
  • Assisted Building Engineers with the service and maintenance of all HVAC equipment in a dual building complex.
  • Accomplished and result -orientated repair technician with demonstrated success in HVAC operations, sales and repair oversight.
  • Collaborated with engineers for repair of all HVAC, kitchen appliances, mechanical systems, and plumbing.
  • Worked with Technicians in HVAC, gas and diesel engine, chassis and all electrical problems.
  • Perform integrated site maintenance on Radio Frequency, Tower, HVAC and Power Systems.
  • Planed, scheduled and supervised HVAC systems project tasks for installers and field technicians.

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11. PCS

high Demand
Here's how PCS is used in Service Engineer jobs:
  • Designed technical solutions for Hitachi customers by troubleshooting PCs/laptops/servers and resolving errors/end-user issues on-site and by phone.
  • Designed and implemented the production line for the Metro PCS Harvest Project in KMM's Grapevine TX facility including recruiting.
  • Installed, configured and supported Windows 95/98, Windows NT and 3rd party software for over 5,000 desktop PCs.
  • Diagnosed and fixed interfacing problems between the mail processing machines and the host software PCs.
  • Included servers, workstations, PCs, printers, plotters and storage devices.
  • Assess and troubleshoot PC hardware issues including HP printers and PCs.
  • Installed and configured hardware and software in existing PCs.
  • Install Citrix clients on users' computers both PCs and Macs along with training and support.
  • Major Contributions As installer worked on a team that installed or replaced over 5,000 PCs/year.
  • Certified in Latitude and Inspiron laptops along with Power Edge servers and Desktop PCs.
  • Certified in All Latitude and Inspiron laptops along with all Dell Desktop PCs.
  • Assembled new PCs and upgraded existing ones with new hardware.
  • Network Rollout for MetroPCS, USA - Network Rollout for Rogers, Canada.
  • Certified and Serviced desktop pcs, IBM Thinkpad, Toshiba Satellites.
  • Installed and repaired pcs and pc based office equipment.

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12. Backup

high Demand
Here's how Backup is used in Service Engineer jobs:
  • Resolved backup deficiencies and created a proper Monthly/Weekly/Daily backup schedule for all responsible sites.
  • Developed disaster recovery plans and contingency systems including evaluating and recommending appropriate backup strategies.
  • Developed backup process for customers, pro-actively preventing major interruptions of telephone service.
  • Monitored electronic mail systems; maintained network performance and backup policies.
  • Implemented and maintain company's managed disaster recovery and backup solution.
  • Experience in implementing Backup/Recovery strategies, Performance Analysis etc.
  • Monitor backup servers ensuring successfully completion of daily backups.
  • Installed, Troubleshot, debugged proprietary backup/restoration software.
  • Managed backup site for disaster recovery.
  • Created SQL Operation jobs for Daily backups, Transaction log Backups and configured alerts for SQL job failures in different Environments.
  • Centralized Services: Maintained internal systems such as anti-virus, data backups, email firewall and remote management software.
  • Maintained and coordinated job tasks related to backups and tape rotation using home grown script based backup system.
  • Worked on Creating SQL backups to Window Azure Storage using the built in functionality in SQL 2014.
  • Develop and automate backup process for network equipment (Nexus 3132Q, 3048) using Python scripting.
  • Create and assist on project plans for systems migrations, NetBackup upgrades, and future requirements.
  • Load test, Backup test all other acceptance test for UPS and making documents.
  • Manage Microsoft Exchange 365 environment, creation of accounts, maintenance, and backups.
  • Manage change requests for MPSD and partners including address management, backups and restoration.
  • Install and configure high volume storage, tape backup systems, and software.
  • Perform scheduled maintenance and system backup therefore increasing up time and reducing cost.

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13. Active Directory

high Demand
Here's how Active Directory is used in Service Engineer jobs:
  • Supported audit activities by performing Active Directory account validations and clean-up work.
  • Network, Active Directory performance analysis using various tools to optimize performance.
  • Repaired computer/user domain issues via Active Directory and Remote Server Administration Tools.
  • Managed Microsoft Active Directory network Hewlett Packard Printers and users.
  • Designed, maintained, and administered an Active Directory environment.
  • Perform a comprehensive assessment of the Active Directory environment.
  • Administered and managed Active Directory.
  • Managed and troubleshot Active Directory.
  • Added devices to the network, created user accounts, set up email exchange, and reset passwords using Active Directory.
  • Moved active directory implementation from domain functional level 2000 to functional level 2008 R2, and the active directory improvements therein.
  • Manage Active Directory environments for our clients including set up, support and maintenance of critical FSMO roles and services.
  • Worked with multiple teams including Microsoft Consulting to design and implement the current Kraft Foods Global Active Directory infrastructure.
  • Assist users with unlocking accounts, password resets, and granting access permissions through Active Directory.
  • Maintain and support Active Directory, DNS and DHCP globally with over 40,000 employees.
  • Create Exchange 2003/7 email accounts within Active Directory and adding to spam filter.
  • Use Active Directory to create and make updates to user accounts and permissions.
  • Configure and deploy Windows Domain Controllers Active Directory, DNS, and WINS.
  • Worked on windows Active Directory Services, Implemented Domain and Work groups.
  • Account access support in active directory for accounts and group access rights.
  • Led project to migrate from NT 4.0 Domain model to Active Directory.

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14. Customer Sites

high Demand
Here's how Customer Sites is used in Service Engineer jobs:
  • Supported and provided ownership of technical issues through complete resolution at existing customer sites.
  • Demonstrated machines' capabilities at customer sites and trade shows according to company specifications.
  • Travel to customer sites and maintain accurate reports using computers and written documentation.
  • Conducted field analysis of customer sites for potential upgrades and improvements.
  • Created installation procedures for prototype components and documented at customer sites.
  • Responded to all quality issues at customer sites and facilitated resolutions.
  • Visited multiple customer sites per day installing/replacing equipment.
  • General and advanced troubleshooting at customer sites.
  • Partnered with engineers from Japan and worked together at customer sites performing equipment analysis, design, development, and implementation.
  • Studied several repeated failure cases happened in some lift trucks at customer sites and identified the causes of these failures.
  • Trained in Switzerland by Meyer Berger at their corporate headquarters and traveled throughout world to customer sites.
  • Travel to customer sites for appliance deployment, upgrades, customer training, and quarterly meetings.
  • Prepared: job reports, equipment s test records and inventory check on customer sites.
  • Installed semiconductor equipment on European customer sites (Italy, Belgium, France).
  • Directed the installation, service and repair of equipment and machinery at customer sites.
  • Full Product Installations at Customer Sites worldwide and other Supporting Product & Equipment.
  • Coordinated trade trial testing for commercialization of new software releases at customer sites.
  • Travel to customer sites to resolve technical issues and assist with equipment installations.
  • Traveled to dealer/customer sites to assist dealers and field personnel with problem resolution.
  • Developed highly technical documents to support field service personnel at the customer sites.

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15. CNC

average Demand
Here's how CNC is used in Service Engineer jobs:
  • Worked on the milling center, when CNC were down Maintained the 5S in machine shop and out threw the company.
  • Installed, programmed, and trained company personnel such as engineers and operators on the capabilities of CNC machine tools.
  • Worked as the Service Engineer in the Maintenance Department installing, troubleshooting and repairing vertical and horizontal CNC machines.
  • Field installation, training and service for a variety of CNC machines for the tool cutter and Semiconductor industries.
  • Performed and coordinated maintenance on CNC lathes, Grinders, Boilers, Compressors, Cranes, and Autoclaves.
  • Performed installation of all equipment including CNC turning centers, milling centers and optional equipment as needed.
  • Repair and installation of customer NC/CNC tube bending equipment; training of customer personnel; extensive travel.
  • Installed, repaired, maintained and trained customers on CO2 laser and 5 Axis CNC Machinery.
  • Installed, repaired and programmed machinery, provided training classes to customers for CNC programming.
  • Implemented programs that I wrote to improve the overall accuracy of the CNC machines.
  • Provided troubleshooting, performance capability and repair services for CNC tube bending machines.
  • Installed, calibrated, repaired, and provided maintenance of CNC measuring machines.
  • Provided on-site hands-on field service to CNC, PLC machine tools and systems.
  • Solved advanced system faults on a wide range of precision CNC machines.
  • Conduct CNC program training for EasyStone software in 3 and 4 axes.
  • Field maintenance on Moore's complete line of CNC based machine tools.
  • Performed Field Service, Electrical and Mechanical Maintenance on CNC machines.
  • Installed the whole range of Sabre type vertical CNC machining centers.
  • Field support of Heavy CNC Machinery in Screw Compressor Manufacturing.
  • Install and train customers on CNC lathes and machining centers.

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16. Linux

average Demand
Here's how Linux is used in Service Engineer jobs:
  • Monitor availability and performance for Windows servers, Linux servers, and web services.
  • Performed Linux system installations, configurations, backups, troubleshooting, and capacity concerns.
  • Configure Linux Cluster with 2 Nodes on Red Hat and CentOS
  • Used Exceed 7 to create domains on Linux environment.
  • Supported and maintained customer SAN and Linux environments.
  • Use of Linux based operating system.
  • Developed hardware and software tools to service recorders and scanners Developed and implemented shell scripts in Linux to facilitate remote monitoring.
  • Experience in independently troubleshooting advanced linux based network systems under direct pressure of a customer with a tight time frame.
  • Created methodology for large multi-year migration project to consolidate IBM hosted UNIX systems onto Linux instances on IBM Mainframes.
  • Managed Linux, Windows, and Solaris servers used to demonstrate product configuration, deployment, and administration.
  • Installed VMWare 10.0 workstation for Lab environment to test Linux Centos6.5, 7, Ubuntu 12, 13.
  • Helped resolve data transfer issues across colo by testing and implementing Linux TCP buffer size tuning.
  • Worked as Linux administrator to prep/configure cluster environment: network config, kernel updating, etc.
  • Design, install, deploy Solaris/Linux servers.
  • Operate in both windows and Linux environments to run custom scripts to analyze genomic and genomewide genetic data.

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17. Trouble Shooting

average Demand
Here's how Trouble Shooting is used in Service Engineer jobs:
  • Analyze and trouble shooting network coverage/capacity/quality problems.
  • Experience of more than 40 yrs in Installation, Repair, Calibration attending to Trouble shooting of Weighing Scales & Weigh Bridges
  • Carry out trouble shooting, repairs and services of inline and post process gauging systems, computers and operational software.
  • Perform service engineering trouble shooting: Replicating issues found at customer sites and working with engineering to find solutions.
  • Provided on-site bearing related technical support, such as trouble shooting, damage analysis, set-up/installation, and repair.
  • Worked on 24x7 on-call for production Tier 3 support in trouble shooting and fixing day-day issues in production environment.
  • Trouble shooting remote site connectivity issues, such as e-mail, voice mail, and terminal server access.
  • Trouble shooting issues independently, available for on call escalations and advanced break fix problems and problem management.
  • Perform maintenance and trouble shooting at customers' site on electrical, mechanical, pneumatic and hydraulic systems.
  • Maintain a territory that requires trouble shooting and repairing of HP printers and Sharp copiers - printers.
  • Performed trouble shooting and serviced 6 cylinder diesel engines of heavy commercial vehicles (HCV).
  • Trouble shooting, inspection, repair, and overhaul of many industrial and marine based turbochargers.
  • Trouble shooting both Hardware and Software Accomplishments good experienced Skills Used Troubleshooting and relating customers needs
  • Trouble shooting software of in the PLC program and reporting needed changes to Program Engineer.
  • Perform functional testing, diagnostics, and trouble shooting on wind turbine operational equipment.
  • Trained field engineers on trouble shooting of UV and other electrical and mechanical components.
  • Field service installation and trouble shooting of CO2 analyzer for Coca Cola facilities.
  • Involved in trouble shooting and fixing day-to-day problems of the applications in production.
  • Provide PC hardware, software - configurations, trouble shooting and maintenance.
  • Perform mechanical maintenance and / or trouble shooting on diesel engines.

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18. Tcp/Ip

average Demand
Here's how Tcp/Ip is used in Service Engineer jobs:
  • Supported Windows 95, Windows 3.1 and HP printers Configured Network Protocols TCP/IP, IPX and NetBEU
  • Trained in basic Windows, Excel and TCP/IP Networking
  • Deployed LAN/WAN, TCP/IP, DHCP, Routers, Switches, and Hubs.
  • Gained knowledge of TCP/IP, BGP, DHCP and routing protocols.
  • Service Engineer providing TCP/IP, web and system administration support to the Marine Air Wing compound located in Afghanistan.
  • Administered all SUN/Solaris UNIX servers, TCP/IP networking, Linux testing/implementation, EMC SAN connectivity from UNIX servers.
  • Supported static and dynamic TCP/IP addresses for IBM Internal, Webhosting, and commercial accounts.
  • Experience with Solaris system, network administrator, TCP/IP, XML and UNIX scripting.

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19. Control Systems

average Demand
Here's how Control Systems is used in Service Engineer jobs:
  • Planned & organized team to installed/terminated high voltage armored cables to the transformers and generators and configured automatic transfer control systems.
  • Performed process control systems preventative/corrective/emergency maintenance, remote diagnostics, revision upgrades, PC maintenance, and troubleshooting.
  • Provided trouble-shooting and repair services for existing Irrigation Control systems.
  • Experienced working with control systems and troubleshooting communication links.
  • Trouble shoot communications between manufactures monitoring/control systems on transformers.
  • Install propeller blades, install SKF mated couplings, perform start-ups and commissioning of new mechanical equipment and electronic control systems.
  • Type of Business: Industrial Electronic scales and control systems for trucks, railroads, and batching systems for industry.
  • Managed start-up functions (contract review, project plan creation, drafting of requirements specifications) on selected control systems.
  • Install and troubleshoot networking, access control systems, and security cameras in facilities within 2 hours of Shreveport.
  • Press Control systems on cold and heat set printing presses in North America, and other countries when necessary.
  • Engineer, build, and connect Alarm, Monitoring and Control systems on yachts and commercial vessels.
  • Review control systems that come out of Production and verify the connections according to the system schematics.
  • Installed, altered, calibrated, repaired and maintained HVAC control systems and energy management control systems.
  • Perform service on existing and commissioning of new CPP systems, gearboxes and electronic control systems.
  • Monitor and handle daily dashboard reporting and maintenance Experience with source code control systems like TFS.
  • Create and design control systems and circuits for individual equipment and material handling systems.
  • Managed and coordinated the maintenance, installation, and upgrade of automation/control systems.
  • Engineered and designed control systems for foundry molding and core making equipment.
  • Designed solid state load cell amplifiers, data acquisition and control systems.
  • Install, upgrade, maintain, and repair process control systems.

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20. Project Management

average Demand
Here's how Project Management is used in Service Engineer jobs:
  • Assessed and evaluated stakeholder projects, updated project management team, and developed future quotation guidelines for wireless.
  • Supported project management and planning for telecommunication solutions for midsize companies throughout all of Germany.
  • Work with Public Adjusters performing machinery damage and restoration evaluations and project management duties.
  • Drive team and operations Project Management initiatives and collaborating with cross global teams.
  • Supported data center hosting network management and project management for managed services accounts.
  • Established and implemented managed services projects and performed various project management duties.
  • Coordinated with project management team to plan and schedule customer advancements.
  • Provide end-user support along with strong communication and project management.
  • Experience working in an Engineering office with Project Management
  • Participated in project using Agile Project Management methodologies.
  • Project management and calibration of various instruments.
  • Project management, coordination and planning VB.net familiarization
  • Minimized project management and deliverable production effort.
  • Project Management / Maintenance contracts management.
  • Project Management and Continuous improvement.
  • Project management (molding set-up support and production) for several accounts including a $500K Recreational Vehicle customer.
  • Project Management: Managed a $10 million project to implement the first mobile number portability project in Pakistan.
  • Attend teleconference calls as necessary with project management and customer to insure smooth system performance during installs or upgrades.
  • Lead Service Engineer responsible for surveying and quoting of jobs, job specifications and field project management.
  • Lead projects and provide status reports for the project management team as well as manage projects.

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21. CAD

average Demand
Here's how CAD is used in Service Engineer jobs:
  • Produced specific electrical and plumbing schematics using AutoCad for trouble-shooting.
  • Performed weekly and/or monthly cadences for clients enhancing business relationships.
  • Worked with outside contractors as well as clients to engineer solutions to meet their needs utilizing CAD and other technical mediums.
  • Supported production planning department by creating AutoCAD and Solid Works drawings of components to be sourced locally in North America.
  • Calculated customer circuits using LFACS, revised the network using OSPFM CAD and routed the changes to construction.
  • Ranked second academically in class of 36 of company top engineers for the position of Management Services Engineer.
  • Provided field support for imaging centers under CAD Imaging service contracts in Washington, Idaho and Montana.
  • Provided support in evaluating different software solutions and SCADA packages that SEL intends to use.
  • Perform feasibility studies and conditions assessments of existing buildings, parking garages and building facades.
  • Contract service for CAD work for Target Surveying, West Palm Beach, Florida.
  • Worked on SCADA programming, Ladder Programming, Panel Designing including project design.
  • Utilized Auto CAD to produce and amend drawings, maintained extensive drawing database.
  • Use turbine SCADA and CMS data to detect and troubleshoot performance anomalies.
  • Process and incorporate ECO/ECR information including AutoCAD drawings and Word Perfect Documents.
  • Provided Engineering drawings, ducting & piping design calculations using AutoCAD.
  • Design schematics for control and safety systems and performed AutoCAD updates.
  • Implemented CAD design and standards for mold and fixture design.
  • Maintain District mapping and data using AutoCAD and ESRI software.
  • Used CAD for designing and updating mechanical and hydraulic layouts.
  • Installed and configured Brocade fiber switch for MPEG video transfers.

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22. Cloud

average Demand
Here's how Cloud is used in Service Engineer jobs:
  • Provided technical support and installation of Computer Cloud services.
  • Worked as part of a team on the next generation of network validation for the internal cloud and configuration management system.
  • Interview customers during client sales meetings to identify scope of solution for PBX and server applications for Cloud Services deployment.
  • Migrated from DC to the Cloud (AWS), enabling scale-up, and dramatically increasing call-handling and processing capacities.
  • Watched for potential performance issues with the cloud products then planned and deployed performance enhancements to various production systems.
  • Composed a pair nodes within and enclosure for the Cloud Burst 2.1 V7000 in Corona data center.
  • Manage RingCentral Cloud PBX phone system, creation of accounts and account maintenance as needed.
  • Design and implement hosting services for new clients on-boarded into Private MSP Virtual Cloud.
  • Support Cloud Services sales and operations teams with product knowledge and upholding rule sets.
  • Support and help resolve component teams issues on cloud test clusters.
  • Identify and establish scope of service for cloud Server solutions.
  • Exceeded company Cloud Services sales goals for 2011.
  • Support Optimal's cloud computing solution.
  • Subject Matter Expert in Cloud Services.
  • Implement post-sales cloud platform solutions.
  • Voice over analog, PRI, T1 CAS, SIP, and Cloud PBX solutions.
  • Lead a team of CRM online of US Government Cloud Community (USOE/ USME).
  • Centralized Services/Cloud Engineer Sought out to serve a dual role as a Senior Level Cloud Engineer and a Technical Account Manager.
  • Managed and maintained Secure, Cloud-based servers on wide variety of platforms to provide industry-leading SaaS services.
  • Participated in a team setting to architect and implement scalable, fault-tolerant public cloud architectures.

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23. Internet

average Demand
Here's how Internet is used in Service Engineer jobs:
  • Enabled Remote Maintenance via internet by complicated setup and programming to optimize maintenance.
  • Installed and configured internet connections at a variety of customer locations.
  • Monitored end user Internet/Email filters utilizing Surf Control Software.
  • Performed troubleshooting of desktop related and internet issues.
  • Created instructional manual for Internet customers.
  • Championed Internet of Things (IoT) device inventory and reporting process management to enable clients' asset monitoring and support.
  • Provided customer field service, installing cable modems and training customers on the use of high speed internet access.
  • Identify root-cause and resolve issues such as internet bandwidth problems, ISP issues and firewall/router changes.
  • Utilized computer software applications to perform daily duties: Lotus 1-2-3, Microsoft, Internet etc.
  • Verified or set up all internet communication between the control and the customers network.
  • Worked with small team to generate HP's initial online presence on the internet.
  • Configured Windows and Apple computer environments to see the newly installed internet connection.
  • Migrated customers from previous Internet Service Provider to NAS network.
  • Served as a Comcast broadband internet technician responsible for installation & trouble call resolution.
  • Provisioned digital services (T1, integrated T1, Frame, Internet, etc.
  • Assist in technical support for Business POTs and DSL High Speed Internet consumers.
  • Support at customer place to solve internet, wifi and router problems.

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24. DNS

average Demand
Here's how DNS is used in Service Engineer jobs:
  • Performed troubleshooting of DNS name resolution and network availability problems.
  • Provided PKI/SSL certificate support; maintain internal DNS updates and basic group policy management.
  • Worked in the Azure DNS Group supporting the cloud based DNS service.
  • Oriented them how to verify and configure domains and their DNS records.
  • Implemented Blacklisting to block malicious DNS queries and capture source addresses.
  • Deployed an Ubuntu DNS server to handle requests from clients.
  • Support ISP's with DSL issues, and Configure and troubleshoot network services, such as DNS, NAPT, and DHCP
  • Administered & troubleshot domain-wide DNS, AD, ADFS, WAP, PKI, & other related issues.
  • Experienced with implementing DNS, AD, SMTP, TACACS, WanSync and SANS requests.
  • Maintain SER proxy, NFS, DNS, MySQL, and Samba.
  • Maintained the GGSN, SGSN, and DNSs servers and which helped forestalled future potential problems.
  • Manage the Akamai DNS entries, configure F5 load balancers, and implement/troubleshoot Microsoft products.
  • Maintained DNS and DHCP servers on a SUN Netra servers running Solaris (UNIX).

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25. Test Procedures

average Demand
Here's how Test Procedures is used in Service Engineer jobs:
  • Instituted documents and test procedures per project requirements pertaining to getting equipment processed and ready for vessel installation and deployment offshore.
  • Self-managed all functions from developing service support strategies and internal/ external documentation that included manuals and test procedures.
  • Modified and updated test procedures that facilitated the automatic testing of system equipment.
  • Created new test scripts and input build files to automate certain DAGR compliance test procedures using company compliance test software.
  • Document and generate test procedures, manufacturing process instruction (MPI) for production department.
  • Created an upgrade and test procedures for the Fisher Imaging SenoScan display monitors.
  • Generate Test Procedures, final Drawings, Schematics and documentations.
  • Write test procedures and service manuals.
  • Followed test procedures to specs.
  • Modified and updated test procedures.

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26. Vmware

average Demand
Here's how Vmware is used in Service Engineer jobs:
  • Create custom applications using VMware Application Director.
  • Design, implement, and maintain Windows 2003 & 2008 Servers, Exchange 2003/2007, and BlackBerry Server in VMware environments.
  • Test migration scenarios in the lab with VMWARE Virtualization products such as ESX Server, VM Converter and Workstation etc.
  • Assisted in the design and implementation of a virtual environment using VMware ESX hosts, VCENTER & 3PAR SAN.
  • Installed, configured, & updated Virtual Machines (VMware) and host servers.
  • Maintained VMware ESX servers and HA clusters hosting approximately 80 guest operating systems.
  • Worked on a team to convert physical servers to VMWare based virtual servers.
  • Experience with VMware Site Recovery Manager (SRM) design and deployment.
  • Monitor and resolve issues related to VMware Site Recovery Manger.
  • Assisted in the implementation of VMware View environments.
  • Perform server provisioning with VMware vRealize Automation.
  • Build configure and manage VMware ESX 3.0, 3.5 and Vsphere servers for QA and client deployments.
  • Design custom dashboards for VMware Operations Manager to monitor vCAC, VNX and Cisco UCS environments.
  • Experience in Virtualization skills (VMware server console testing of operating systems and applications.)
  • Implemented a V7000 SAN and expanded an IBM Bladecenter to support a VMWare clustered installation.
  • Support and implement Flexpod Referenced Architecture (Cisco, NetApp and VMware).
  • Implement staging and production virtualization using VMware and Sun's VirtualBox.
  • Design and implemented cloning of Citrix servers on VMWare platform.
  • Operate VMware vRA and troubleshoot provisioning issues from failed workloads.
  • Build Red Hat servers via VMware environment Run DISA STIGs requirement for system hardening.

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27. OEM

average Demand
Here's how OEM is used in Service Engineer jobs:
  • Re-engineered and modified OEM equipment.
  • Plant Services Dept Lead for Preventive Maintenance program implementation for automotive / industrial die cast OEM with 40 die casting machines.
  • Managed Field Service Engineers, performing service requests on OEM products from dispatch to completion, using SAP service tracking system.
  • Promote and sell specialty tools to the OEM's and Dealer network through training, conferences and marketing material.
  • Trained internal Territory Sales/Service Managers and OEM Account Managers to be proficient in new product features and benefits.
  • Worked with OEM manufactures to develop and manage field service programs for their medical related products.
  • Conduct meeting with the foreign OEM and local vendors for negotiation, purchase, execution etc.
  • Facilitate all repairs by OEM's and service contract in an efficient and timely manner.
  • Assist the OEM manufacture with product improvements based on service issues and resolutions reported.
  • Perform and implement Standard Repair Time studies for dealer warranty and OEM customers.
  • Earned Customers respect to the Company as Reliable OEM Supplier and Service Provider.
  • Collaborate with OEM's to resolve customer issues in a timely manor.
  • Managed all OEM vendor repairs while assuring total FDA GMP compliance.
  • Interact with OEM's, other airlines, and industry contacts.
  • Developed and built automated OEM equipment for automotive and other industries.
  • Achieved OEM authorization on MICROS systems and Casio cash registers.
  • Perform mandatory equipment modifications as specified by the OEM.
  • Worked with OEM engineers on tracking field issues.
  • Performed mechanical and pneumatic services for OEM equipment.
  • Coordinated with OEMs, Ancillary Development Department and Purchase Department for faster execution of the recommended product modifications.

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28. Spare Parts

average Demand
Here's how Spare Parts is used in Service Engineer jobs:
  • Organized efficient production equipment maintenance: established and executed regular PM schedule and maintained necessary tool and spare parts list.
  • Developed and implemented preventive maintenance program, integrated an inventory control system that reduced spare parts cost.
  • Reviewed customer's instrument status and portal to make suggestion on their consumables, service plan and spare parts.
  • Perform spare parts ordering for assigned customers, including replenishing spare part kits for warranty and contract customers.
  • Trained maintenance department on gun repair, paint methods, quality control, and spare parts inventory.
  • Changed the process for quoting system spare parts resulting in an increase in overall gross margin dollars.
  • Worked with documents and warehouse spare parts and accessories, from wage funds and support warranties.
  • Report preparation based on work, spare parts & payment issues on weekly & monthly basis.
  • Traveled to client locations to provide services related to issues about annual maintenance and spare parts.
  • Advised on service training, spare parts and furnished technical support at trade shows.
  • Advised and managed customers' spare parts inventory to minimize cost and downtime.
  • Controlled parts, managed inventory, and replenished spare parts kit as needed.
  • Partner with procurement on purchasing equipment, spare parts and finding new vendors.
  • Managed spare parts inventory, trained technicians on machine troubleshooting and alignment.
  • Analyzed parts usage and recommended replacement intervals and spare parts stocking levels.
  • Maintained the spare parts inventory, ordering and receiving of materials.
  • Requested appropriate spare parts according to the faults and required maintenance.
  • Maintain stock of spare parts, including ordering and inventory control.
  • Advised the maintenance and utilization of required spare parts and supplies.
  • Arrange essentials spare parts and maintain required stock.

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29. OS

average Demand
Here's how OS is used in Service Engineer jobs:
  • Performed fiber optic, voice and data cabling installation, administered diagnostics on microcomputers, printers, and telecommunication hardware configuration.
  • Maintained and repaired state-of-the-art semiconductor equipment diagnosed and corrected process variations on equipment with a resultant reduction in equipment down time.
  • Identified serviceability gaps in product functionality and championed changes to the products by working closely with the development organization.
  • Coordinated and instructed repair techniques through formal classroom participation for outside customers to assist with reduced repair costs.
  • Managed reports of quality issues in post-manufacturing parts and expedited the development of long-term countermeasures from suppliers.
  • Worked on automated overhead cranes project for Alcoa Aluminum which used optical modems to send/receive positioning information.
  • Assisted dealership technicians and service managers in prior approval analysis, diagnostic procedures and technical recommendations.
  • Managed cross-functional projects to collect and analyze customer satisfaction, equipment reliability and service cost data.
  • Maintain customer satisfaction by communicating cross-functionally to prioritize daily activities and determine what needs immediate action
  • Validate service manuals in compliance with GM Service Information Preparation Standards and Component/Diagnostic Technical Specifications.
  • Collect and publish availability metrics for all applications of Microsoft learning and Order management applications.
  • Promoted efficient problem diagnosis and correction by implementing system consistency across similar tool sets.
  • Provided emergency service and recover systems to normal operation as quickly as possible.
  • Created business and technical documents of Hospital Management system and disseminated as needed.
  • Led pilot implementation for business critical service and delivered measured QoS improvements.
  • Performed site surveys, energy audits, meter investigations and cost/benefit analysis.
  • Scheduled and upgraded existing customer firewalls to bring standardization across the platform.
  • Optimized complex, integrated systems for providers of time-critical diagnostic reporting.
  • Eliminated potential travel and overtime costs by effectively guiding Technicians remotely.
  • Analyzed schematics to effectively diagnose both analog and digital circuits.

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30. New Equipment

low Demand
Here's how New Equipment is used in Service Engineer jobs:
  • Performed owner-training seminars pertaining to new equipment installation, operations and general maintenance.
  • Coordinated internally and externally with cross-functional parties to receive and install new equipment.
  • Provide recommendations for new equipment and equipment upgrades.
  • Evaluate specification of new equipment and vendor proposals.
  • Trained customers on new equipment operation and optimization.
  • Install, configure and test new equipment; - Perform periodic control of all systems for safety issues.
  • Supported field service technicians with over the phone troubleshooting, new equipment and technology questions.
  • Traveled to customer site to start-up and commission new equipment.
  • Provide expert guidance for the installation of new equipment.
  • Provide input on new equipment specification and purchase.
  • Directed sales and sales support on new equipment.
  • Provide staff training following installation of new equipment.
  • Train clients on new equipment and software.
  • Performed QC inspection for new equipment.
  • Calibrate new equipment to performance standards.
  • Developed PM's for new equipment.
  • Set up, installed and trained on new equipment installations.Machines were sophisticated, computer based, servo and frequency driven.
  • Plan and drive new equipment evaluation, ordering, assembly, testing, verification, validation and release process.
  • Managed capital projects for new equipment including the Goulds pumps replacement program.
  • Consulted/trained new client with installation and startup of new equipment.

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31. VPN

low Demand
Here's how VPN is used in Service Engineer jobs:
  • Configured and shipped Cisco 2901 and 3925 management routers and worked with Customer technical teams to establish VPN Tunnel connectivity.
  • Managed network user privileges such as VPN access, User domain rights, Password Changes, and email configuration.
  • Configure, test, and maintain LAN equipment and services including switches, routers, firewalls and VPN.
  • Provided timely installation, testing and documentation of CBS Metro Ethernet L2VPN customer circuit installs.
  • Performed Network Security, Traffic Control and IP Address Management with Check -Point /VPN.
  • Provided Internal-User Support with VPN, Voice, Data, and Telephony Support.
  • Managed VPN with Checkpoint 2000 monitoring IP traffic and Servers Traffic.
  • Performed various VPN testing as a part of DR testing.
  • Utilized VPN access, ghosting, and data backup functions.
  • Monitor system performance remotely through a secure VPN connection.
  • Used VPN Connectivity for Monitoring David's Bridal Network.
  • Implemented hardware-based virtual private networks (VPN)
  • Managed all the P, PE and UPE/CPE Node Active devices on the MPLS/VPN networks.
  • Configure VPN, IP-sec, BGP, and DNS NAT for secure packet transfer.
  • Assist with ensuring that client Sonicwalls have proper configuration for VPN access and security settings.
  • Provided training to peers and lower tiers on technologies and platforms including IPsec, VPNs, ATM, Marconi.
  • Configure and maintain data services NAT, DHCP, RIP, BGP, VPN and IPsec site to site VPNs.
  • Connected our clients to our datacenter using a virtual network appliance called Endian to configure an IPsec VPN tunnel.

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32. Service Calls

low Demand
Here's how Service Calls is used in Service Engineer jobs:
  • Maintained excellent customer relations through regular maintenance and courtesy service calls.
  • Conducted preventive maintenance and responded to minor service calls for operations.
  • Resolve problem issues, calibrate and repair both commercial and industrial power supply, test instrumentation and respond to service calls.
  • Tracked product failures in the field and recommended design changes that resulted in a 50% reduction in service calls.
  • Standardized repair procedures for worldwide technical staff resulting in $5M in savings and quick, accurate service calls.
  • Performed one to two field service calls per day related to numerically controlled machines throughout a twelve-state region.
  • Performed service calls and field support for new A/V installations for customers state and nationwide.
  • Responded promptly to all service calls and request for a particular unit.
  • Go on service calls to troubleshoot customer's control system on site.
  • Attended service calls for repair & maintenance of Scanners and dictating machines.
  • Run diagnostics on miscellaneous internal hardware received from on-site service calls.
  • Log all customer service calls for billing and problem tracking purposes.
  • Prepare detailed service reports on all new installations and service calls.
  • Responded to service calls and technical phone support.
  • Average record of 8 service calls a day.
  • Perform customer support on post installation service calls.
  • Performed field service calls when needed.
  • Provided timely and thorough updates of all in-process and completed service calls on an on-going basis.
  • Helped supporting the whole district in 4 months and started taking service calls in 5 months.
  • Installed and repaired HVAC Handled a wide range of service calls and managed service personnel.

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33. Powershell

low Demand
Here's how Powershell is used in Service Engineer jobs:
  • Developed automated PowerShell and PowerCli scripts to increase effectiveness and consistent solution configurations.
  • Automated deployments using PowerShell and in-house tools like Octopus and Deployment Framework.
  • Automated daily administration tasks and cleanup activities using PowerShell.
  • Automated large scale deployments using PowerShell.
  • Created extensive PowerShell scripts saving 100's of hours, from restarting services to gathering data for reports.
  • Produced PowerShell scripts to maintain AD and email systems as well as create reports for management.
  • Utilized tools including Octopus, PowerShell, SQL, DAF, and Stay Current.
  • Created PowerShell scripts for AD administration, system inventory, troubleshooting and maintenance.
  • Leveraged PowerShell and batch scripting to operate and maintain the production environment.
  • Involved in Deployment and Upgrade of SPO Farms using PowerShell scripts.
  • Use PowerShell scripts for automating SCOM daily tasks.
  • Experience in PowerShell scripting with release management work.
  • Experienced in PowerShell scripting to perform specific tasks/queries.
  • Executed SQL and PowerShell scripts.
  • Gained proficiency in Powershell scripting and built several automation tools to streamline processes by eliminating manual effort.
  • Developed Powershell script compliance checker to validate configurations.
  • Experience on setting up the always on availability in SQL 2012 Performed many deployments using Windows PowerShell and using Octopus tool.
  • Compiled PowerShell Scripts in order to administer systems and automate tasks Performed daily work based on SCOM alerts.
  • Use PowerShell and SQL to automate weekly email reports Script PowerShell tools for automating deployments.
  • Experienced in PowerShell scripting/Cmdlets, Batch (.bat) scripting, Deployments.

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34. Component Level

low Demand
Here's how Component Level is used in Service Engineer jobs:
  • Reduced costs and increased contract profitability by troubleshooting problems at component level.
  • Provided technical fault analysis and component level repair of all equipment.
  • Supervised the electronics laboratory troubleshooting drives to the component level.
  • Repaired electronic broadcast equipment to component level.
  • Repaired electronic boards on component level.
  • Supported customers over the phone and went in the field to do installations, service repairs down to the component level.
  • Performed both board and component level repairs of computers and systems on board vehicles and in the bench test laboratory.
  • Build test fixtures for Electronics lab, to aid component level board repair of Customers spare part needs.
  • Work in electronics repair lab, repairing Coordinate Measuring Machine controllers, troubleshooting to board and component level.
  • Repaired and maintained instruments manufactured by various CEM suppliers to the component level.
  • Well versed in electronics testing equipment and troubleshooting at a component level.
  • Diagnosed, troubleshot and repaired complete x-ray systems down to component level.
  • Gained experience troubleshooting high voltage units down to the component level.
  • Repair the majority of system PCB's to component level.
  • Included component level AC and DC circuits.
  • Reworked circuit boards to component level.
  • Trouble-shoot electronic equipment to component level using automatic test evaluator programming, oscilloscopes, and other test and measuring equipment.
  • Created component level clustering using ranged: Apache, Memcached, Zookeeper, and MDBM NoSQL.
  • Travel to and work within industrial applications Troubleshoot/Repair PCB's at component level
  • Repaired radios, receivers, recorders, de-multiplex systems, component level.

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35. R

low Demand
Here's how R is used in Service Engineer jobs:
  • Diagnosed faults and malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices.
  • Monitored product performance to ensure early detection and resolution of failures and deficiencies in order to identify emerging product problems.
  • Supported assigned workload based on Document Printing Standards; managed parts inventory and territory to comply with established operating standards.
  • Tested mechanical products and equipment after repair and assembly to ensure proper performance and compliance with manufacturers' specifications.
  • Experienced in configuring Synthetic transaction monitoring using SCOM for Web Application availability and Transaction monitoring.
  • Maintained and increased product knowledge on applicable products/applications via training, documentation and personal research.
  • Presented summary of data and remote site activity in daily conference calls with customer management.
  • Performed machine factory modifications and software/operating systems upgrades of equipment to ensure optimum performance.
  • Collaborated with internal resources to find and improve upon service capability and vulnerabilities.
  • Created solutions to automate deployment and maintain services across several Microsoft environments.
  • Created newsletter articles and training documentation for internal and external use.
  • Learned common troubleshooting methodologies and methods to analyze customer design requirements.
  • Prepared and reviewed schematics pertaining to analog/digital sections of X-Ray units.
  • Perform maintenance activities for the customers/companies enrolled in Annual Maintenance contract.
  • Performed refrigeration service and advanced support for 22 other technicians globally.
  • Managed incidents from initial communication through the problem escalation processes.
  • Updated existing schematics and technical documentations to reflect product updates/changes.
  • Performed Windows server administration, desktop support and network maintenance.
  • Support purchasing and quality control in determining vendor hardware acceptability.
  • Conducted Technical Service Training classes, including Maintenance and Operational.

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36. Technical Assistance

low Demand
Here's how Technical Assistance is used in Service Engineer jobs:
  • Provided technical assistance and resolution when electrical or engineering problems are encountered before, during, and after service repairs.
  • Conducted computer Network diagnostics to investigate and resolve problems and provide technical assistance and support.
  • Provided technical assistance in close cooperation with Product Development for problem analysis and investigation.
  • Provided technical assistance and on-site support to airline operators during incorporation of design revisions.
  • Serviced applications and provided technical assistance with respect to product specifications and performance.
  • Provided technical assistance, identifying equipment requirements, and initiating and supporting programs.
  • Provided technical assistance and instructions to personal regarding equipment operation and maintenance.
  • Mentor fellow engineers in preparation for technical assistance visits to modification centers.
  • Dispatched to customer locations to render technical assistance and troubleshooting services.
  • Provided technical assistance and support on system troubleshooting through various mediums.
  • Provided on-site technical assistance to help troubleshoot and repair equipment.
  • Provide technical assistance/guidance for during new project design phase.
  • Provide technical assistance to other departments.
  • Worked closely with Customer Technical Assistance Center, Field Installation Engineers, Product Support Department, Shipping/Receiving, and Software Engineers.
  • Provided customers and field engineers with technical assistance and over the phone troubleshooting of the Dynamic Spectrum Analyzers product line.
  • Provide technical assistance to the factory and the field for the manufacturing, servicing, and installation of steam turbines.
  • Analyze and manage unforeseen problems on contractor's sites requiring technical assistance and engineering of parts for project completion.
  • Provided Technical assistance and support Field Engineers and potential current customers as it relates to OCD equipment.
  • Trained customer employees and answered questions and responded to all calls from customers for technical assistance.
  • Supported the field engineers through the telephone technical assistance center and on site with trouble calls.

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37. ISO

low Demand
Here's how ISO is used in Service Engineer jobs:
  • Operated and Maintained Energy Management System Excel Building Supervisor and also Operated and Maintained Rapid Balance Computer Automated Air Distribution Program.
  • Acted as liaison between service engineers & engineering community to incorporate serviceability into vehicle design to reduce warranty cost.
  • Communicate with machine operators, supervisors and engineers to determine nature of malfunctions and to verify satisfactory repairs.
  • Represent company in meetings with community advisory panels, regulatory agencies and during regulatory inspections.
  • Participate in weekly meetings facilitated by the supervisors to discuss upcoming projects and events.
  • Managed and provided information to Operations staff for fault isolation and problem resolution.
  • Served as technical liaison between manufacturing and laboratory for ethical veterinary product lines.
  • Job responsibilities included Service Supervisor for multiple service lines up to Operations Supervisor.
  • Provided technical product support, acting as liaison between internal and customer organizations.
  • Isolate and trouble shoot component level failures on digital/analog electronic circuit boards.
  • Review status of assignments and any follow-up action with on-coming Supervisor.
  • Operated as liaison between PictureTel Services in support of VideoServer partnership.
  • Document maintenance needs on work orders and submit to Manager/Supervisor.
  • Investigate and report suspicious activity to the appropriate user supervisor.
  • Served as liaison between senior management and regulatory agencies.
  • Initiated the development and implementation of the price comparison process
  • Supported ISO-9000 audits and performed supplier quality systems evaluations.
  • Consulted with supervisors to ensure proper maintenance of equipment.
  • Implemented advisory improvement initiatives for QA test processes.
  • Review all warranty negotiations with Aftermarket Supervisor.

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38. Sharepoint

low Demand
Here's how Sharepoint is used in Service Engineer jobs:
  • Managed and updated content on Microsoft SharePoint.
  • Designed and Implemented Office 365 SharePoint Online Team Website for document storage, contact and important website links.
  • Created team procedures and guidelines as a Wiki with SharePoint to accommodate real-time updates for frequent direction change.
  • Lead a team of technologists supporting the US Army Combined Arms Center's SharePoint hosting capability.
  • Administer existing IIS websites; maintain SharePoint databases, backups, restores and disaster recovery plan.
  • Managed and maintain monthly billing reports for the Commonwealths mailbox, SharePoint & MDM user data.
  • Provided Level 2 Support for SharePoint 2007/2010 farms, which included troubleshooting any issue and implementation.
  • Created Master Pages, Theme, Web parts and Site Definition for SharePoint team site.
  • Presented SharePoint 2010 Social Networking and Collaboration features to business clients and team leaders.
  • Worked as service engineer and PM in SharePoint online team from 3/2012 till now.
  • Maintained all SharePoint sites certificates for different SharePoint MT, dedicated and ITAR environment.
  • Managed SharePoint farms, configured new web sites, web applications and web services.
  • Archive in appropriate tools outside of email: SAM, Remedy and SharePoint.
  • Involved in the Upgrade process of Sites from MOSS2007 to SharePoint 2010.
  • Answer inbound phone calls to resolve user issues with SharePoint online.
  • Created the documentation and uploaded and published in SharePoint.
  • Supported SharePoint 2010, SharePoint 2013 Applications.
  • Used SharePoint Designer to customize portal sites.
  • Maintain & Provisioning all physical and electronic libraries repository, including Repositories of WiKi and SharePoint.
  • Achieved $250,000 migration cost savings and simplified SharePoint Integration by remediating Enterprise Features through careful planning and discovery work.

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39. Unix

low Demand
Here's how Unix is used in Service Engineer jobs:
  • Developed Java, Perl programs, and Unix Shell scripts to integrate the product into customer?s environments.
  • Worked in the desktop/distributed systems environment and gained experience in UNIX Windows NT, data communications & networking.
  • Project Team Leader, Tier III and IV systems support for South Jersey PDS UNIX Service.
  • Provided technical and project support for the UNIX server team on the Rockwell Collins account.
  • Worked closely with Unix Engineering to troubleshoot, file bugs and on repair priorities/escalations.
  • Experience in writing Perl, UNIX shell scripts and Modifying scripts as needed.
  • Proposed and designed South Jersey UNIX Help Desk for supporting 1000 associates.
  • Experienced with Silicon Graphics state of the art Indigo-II UNIX workstations.
  • Installed Digital Unix to demo at Vietnam Flight Management Center.
  • Implement Windows and Unix web servers' and monitor performance.
  • Implement and maintain Unix and Windows server clusters.
  • Installed UNIX networks and UNISYS cluster networks.
  • Administered 50 UNIX systems (HP, IBM, SUN), 11 Windows NT Servers & 2000 NT workstations.
  • Analyzed user needs in a Windows/UNIX environment; recommended and implemented software and hardware solutions to meet individual requirements.
  • Create custom scripts to automate data analysis pipeline in python, perl and UNIX Product Launching:.
  • Install fibre host bus adapter (HBA) and configure driver/firmware on Windows and Unix based servers.
  • Maintain a high level of proficiency in all VMware, Microsoft, and UNIX technologies.
  • Provided support for other Unix based Telecom solutions and non Unix based solutions.
  • use of Unix operating system software and Microsoft Windows 95 and 98.
  • Provided 2nd line support for the following UNIX O/S software: HP-UX 10.20, AIX 4.2.1, Solaris 2.7.

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40. LAN

low Demand
Here's how LAN is used in Service Engineer jobs:
  • Implemented multiple network load balancing solution (NetScaler) for large medical organization virtual desktop solution across multiple data center locations.
  • Developed tools and processes for service monitoring, incident management, configuration management, and capacity planning.
  • Work with management team to develop a comprehensive and successful Cisco Unified Communications business unit and plan.
  • Planned and implemented transition to secured wireless network, allowing expansion of coverage with minimal costs.
  • Collaborated with Product Management during new product planning to identify services needs during the product concept phase
  • Designed and coordinated training plans for associates and customers resulting in quality support and reduced complaints.
  • Planned and executed various data and application migrations across a prod/non-prod environment with effective communication
  • Developed Future Product service plans which provided input to Product Engineering to improve serviceability.
  • Evaluate analysts findings to formulate corrective action plan and coordinate implementation of plan.
  • Coordinated in system planning and implementation of electrical circuits for large projects.
  • Supervised customer migration for use in future data center planning and implementation.
  • Developed algorithms for microprocessors used in dental x-ray units using assembly language.
  • Assist with validation and routine calibration of laboratory and pilot plant instrumentation.
  • Evaluated plant condition reports and engineering evaluation requests for Design Engineering department.
  • Analyzed and evaluated disaster recovery outcomes and configured forward plans accordingly.
  • Manage and coordinate plant and capital projects with appropriate project documentations.
  • Managed server hardware, including capacity planning and server decommission.
  • Led inspection team analyzing critical plant equipment for seismic stability.
  • Planned for customer capacity requirements based on daily audits.
  • Maintain plant mechanical distribution systems and components.

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41. Voip

low Demand
Here's how Voip is used in Service Engineer jobs:
  • Interfaced with VNCC for VoIP provisioning issues and local for resolving Switch translation automation fall-outs.
  • Installed Cisco Routers, switches, and wireless access points along with Cisco VOIP phones.
  • Research and troubleshoot VOIP Signaling protocols Ability to analyze RTP media streams.
  • Perform such work with Network Analyzers and VOIP Quality metrics.
  • Provide support for phone system; analog and VOIP.
  • Set up VoIP and Network services for phone systems.
  • Voice Services Engineer responsible for VOIP-switch related testing.
  • Engineered and managed the installation of several Nortel PBX's and Cisco VoIP systems.
  • Participated in Cisco UCCX based VOIP rollout for IT and Contact Center.
  • Provided and configured circuits to MSOs for over-building of VOIP services.
  • Set up Avaya VOIP phones, servers and trouble shot problems with them.
  • Installed various VOIP phones including Toshiba, Cisco, Yealink, Astra, and Polycom sets.

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42. IIS

low Demand
Here's how IIS is used in Service Engineer jobs:
  • Installed Personal and Intermediate certificates in IIS and configured security ports.
  • Installed and configured SSL certificates to ensure security for the web sites deployed on IIS 7.0/ 8.0 and WCF Services.
  • Configured multiple websites on IIS web servers by setting up bindings like host header, IP and Port Numbers.
  • Integrated MOM and later SCOM into both production and labs for the monitoring of the OS/SQL/IIS and HP hardware.
  • Parsed IIS and ULS logs from our outward facing production clusters and driving issues to resolution.
  • Utilized Oracle, MS SQL and MySQL databases and Apache and IIS web servers.
  • Configured multiple websites in IIS and installed Plug-ins to proxy requests to Application server.
  • Installed and configured IIS to act as a proxy server to serve various applications.
  • Configured & administered Azure virtual machines, Web/IIS servers, and SQL servers.
  • Debugged IIS issues like memory leakage, security issues, and IIS logs.
  • Install and Configure IIS for web based systems on Windows 2003 2008.
  • Debug IIS performance issues like memory leakage, high CPU usage.
  • Perform and test routine IIS backups and restores.
  • Experience in troubleshooting complex IIS and SQL issues.
  • Perform upgrades and patches to the IIS environment.
  • Implemented Internal IIS Smoke Tests utilizing PowerShell.
  • Work on IIS5, IIS6 and web programming languages such as HTML, JSP, ASP, and PHP.
  • Configured IIS application authentication and authorization properties to maintain IIS web application security Deployed Code bits on to Azure.
  • Experienced with Windows Server including 2008 R2/2012 R2, SQL Server including 2008/2012, SCOM, IIS and SCVMM for virtualization.
  • Installed IIS based Application on Win 2012 and on-boarded the servers on to Net Scalar Load balancer.

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43. SLA

low Demand
Here's how SLA is used in Service Engineer jobs:
  • Work included organizing, and facilitating international technical seminars, writing service manual in English and translating to Japanese.
  • Co-authored service availability and reliability monitoring and SLA reporting framework accepted as IT organization service engineering standard.
  • Coordinated successful disaster recovery simulations meeting keeping view of project SLA's.
  • Translated business concepts to technical launches to promote alignment and decision-making.
  • Translate business requirements into system impacts and functional specifications.
  • Identify, troubleshoot and resolve network and computer incidents and escalate as necessary while fulfilling strict SLA and ticketing procedures.
  • Deliver the Philips Global SW Distribution service to the Philips community on a worldwide basis, in line with SLA.
  • Worked closely with customers to translate their needs into future product enhancements by collaborating with Oracle product development teams.
  • Lead Project Engineer of BIGRED (SMART box) - allow DISH to comfortably provide SLA for A/V delivery.
  • Interfaced with users to determine specific software and hardware problems and provided solutions with in SLA time frame.
  • Log call to Cisco TAC and other Vendors on fault and replacement agreement based on the SLA.
  • Resolve day to day troubles with switch routing and translations using TDM and Cisco soft switches.
  • Created, documented and escalated issues and problems in accordance with ticketing and SLA's.
  • Manage the voice activation team to approach our Company's SLA with the enterprise customers.
  • Constructed a library of equipment test procedures to slash turnaround time of leased equipment.
  • Work closely with Provisioning Engineers and Translations to ensure the circuits are designed correctly.
  • Serviced all product lines in Venezuela, Colombia, Central America and Caribbean Islands.
  • Ensured SLA compliance to Operations team via PowerBI Dashboards and weekly Report card.
  • Raised and resolved incidents within Service Level Agreement (SLA).
  • Performed final installation and tune-up of 1.5 Tesla MR imaging systems.

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44. MRI

low Demand
Here's how MRI is used in Service Engineer jobs:
  • Established better service operations and productivity by managing distributor relations with extremity MRI manufacturers in Genoa, Italy.
  • Assisted senior engineers on servicing and debugging X-RAY rooms & equipment: MRI, Mammography, Cath-Lab, Ultrasound.
  • Service and technical maintenance of CT and MRI systems (mostly with Siemens medical equipment).
  • Traveled to various sites in Canada & US to train service companies on MRI chillers.
  • Perform refurbishing of Radiology Units such as Diagnostic X-ray, CT Scan & MRI.
  • Assisted with installation of MRI magnets including the building of RF cage rooms.
  • Perform field service on MRI equipment produced by all major manufacturers.
  • Assist Senior Engineer in CT, MRI and Nuclear Medicine repair.
  • Designed MRI coil covers and created prototypes on a 3-D printer.
  • Worked with GE MRI service contracts.
  • Installed new CT and MRI equipment in hospitals and clinics throughout the Baltimore/Washington region Maintained, diagnosed and repaired above equipment
  • Traveled regionally performing CT, MRI, Cath Lab room installation and service.
  • Service in hospital environments including Cath Labs, MRI and Cat scan rooms.
  • Provide Network support for Philips CT and MRI Scaanners.
  • Developed organizational service expertise and service delivery processes and successfully combatted third party service threat on Esaote manufactured extremity MRI systems.
  • Composed of EMRI electronic control and various combinations of Rexroth, Parker-Dension, and Hagglunds hydraulic equipment.
  • Serviced Philips, GE, and Siemens CTs and MRIs.
  • Provide first call hands on troubleshooting for GE signa MRI, GE lightspeed CT, Philips ADAC Forte nucmed camera.

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45. Service Department

low Demand
Here's how Service Department is used in Service Engineer jobs:
  • Optimized department performance by reorganizing the Service department to improve operations and streamline processes to generate additional revenue and increase ROI.
  • Promoted from the Production Department to the Service Department after demonstrating exemplary diagnostic and communications skills.
  • Experienced in supervision of service department employees in a union shop and working directly on problem solving for various bearing issues.
  • Coordinate with local dealerships, parts and service departments to facilitate business growth and diversity through partnerships with the community.
  • Provide engineering support to the Parts and Service department providing downstream service for water purification systems for multiple industries.
  • Helped with training of new service staff on the policies and procedures of the service department.
  • Team leader for Mumbai Division for sales and service department over 6 team members.
  • Track the progress and job costs of multiple projects taking place within service department.
  • Experience and duties * Setup the North America service department.
  • Promoted to team leader for the Carrier Software Service Department.
  • Create quotes for any services that the Service Department needs.
  • Designed ways to reduce cost in the Service Department.
  • Experience with engineering EMS systems for service department projects.
  • Reported to the Equipment Service Department Manager.
  • Prepared payroll for Service Department employees.
  • Co-ordinated with different service departments for various maintenance works.

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46. Ethernet

low Demand
Here's how Ethernet is used in Service Engineer jobs:
  • Performed data network design activities utilizing Cisco Gigabit and Ethernet hardware components.
  • Network wireless serial and Ethernet based communication configurations.
  • Installed and maintained power and control wiring, fiber optics, Ethernet, Servers, PLC s, and control panels.
  • Experienced in using different computer link communications such as RS485, Ethernet, and Fiber Optics.
  • Supervised operation & maintenance of SDH, DWDM, IP & Ethernet equipment.
  • Ensured all systems were working through a centralized location over the companies Ethernet.
  • Installed and supported large scale ATM and Gigabit Ethernet networks.
  • Migrated FL Airports from Token Ring to Ethernet network.
  • Installed and configured Metro Ethernet and Broadband for Business.
  • Coordinated service in outlying areas Upgraded MAE L.A. to tier 1 NAP, Expanding to switched Gigabit Ethernet.
  • Pull, run, terminate and test Ethernet cable Conduct proper and accurate documentation
  • Corrected PLC communication problems: Profibus, Ethernet, ARCNET, CS31, CANopen, LVDS, .

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47. Hyper-V

low Demand
Here's how Hyper-V is used in Service Engineer jobs:
  • Designed and implemented a High Availability Clustered Hyper-V system with Cluster Aware Patching.
  • Manage Microsoft Hyper-V servers and implement backup/recovery standards for these servers.
  • Support Microsoft Hyper-V server environment and implement backup/recovery strategy.
  • Coordinated and scheduled virtual machine migration as part of a project to refresh hyper-v host server hardware.
  • Worked with Office 365 Identity and Provisioning Team which focused on AD, Hyper-V and DNS.
  • Created and Managed VM s using Hyper-V and SCVMM 2012 using predefined Gold Images.
  • Install and configure deployment automation transport clients to managed Hyper-V Hosts and Virtual Machines
  • Design, Implement, and Support Microsoft Hyper-V Virtual Servers.
  • Managed Storage Solutions for Hyper-V and SCVMM using NetAPP.
  • Managed and deployed Hyper-V instances in an HBI environment.
  • Configure Hyper-V clustering Troubleshoot Network connectivity and Application issues.
  • Utilized Microsoft Hyper-V Virtualization to create and manage Virtual Windows 2008 test servers In American Airlines test lab.
  • Use Vsphere 4.0x and Hyper-V's Virtual Machine Manager to install and manage virtual machines.
  • Managed hyper-v virtual machine host Servers in our datacenter labs.
  • Experience with Hyper-V and SCVMM for virtualization.

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48. Engineering Support

low Demand
Here's how Engineering Support is used in Service Engineer jobs:
  • Provide engineering support and relating to Equipment and instrumentation support for new or existing software modifications as well as hardware requirements.
  • Provided field-engineering support and installation for clinical procedures including dental, medical imaging, mammography and radiology equipment.
  • Coordinated with department managers in meeting engineering support requirements to ensure timely delivery of divisional services.
  • Provide technical engineering support for the implementation, integration, and evolution of complex systems architectures.
  • Provided engineering support determining customer tooling requirements for connector seating and pin insertion systems.
  • Provide engineering support to domestic and international glass container facilities.
  • Delivered comprehensive service engineering support for Siemens KN steam turbine.
  • Provided operational and systems engineering support for web applications.
  • Provided engineering support for outage projects and inspections.
  • Performed service engineering support and combustion tuning.
  • Lead engineering support on Navy Environmental Leadership Program (NELP) specifically removal of paint in accordance with EPA guidelines.
  • Provided customer engineering support in motion control hardware and software integration through travel and phone support.
  • Supported SAF/US(M)X Systems Engineering Support for AF Transformation Initiative.
  • Acted as single point of contact for engineering support during generator retrofit program.
  • Provide on location engineering support for live events with switcher pack rentals.
  • Provide engineering support to customer, sales, and service staff.
  • Employed expertise to perform full range of service engineering support functions.
  • Provide engineering support to sales on all communications projects.
  • Provided engineering support for an aftermarket focus: o Analyzed competitive product and designs to ensure a competitive advantage.
  • Offer specifications and direct engineering support on high end mechanical, electrical and optical photolithography equipment.

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49. ATM

low Demand
Here's how ATM is used in Service Engineer jobs:
  • Developed After treatment Inducement service strategy for various international markets to meet regulatory requirements.
  • Developed and fabricated prototype adjunct devices for treatment and troubleshooting purposes on therapy equipment.
  • Included water treatment equipment as well as Marley cooling tower renovation/replacement.
  • Designed Chemical Treatments for well cleanup and productivity enhancement.
  • Helped customers procure water treatment equipment.
  • Shadowed CEUS account managers on sales calls and meetings to gain knowledge of market conditions to tailor services for CEUS atmosphere.
  • Used synchronous, asynchronous, SDLC, and TCPIP to establish communications between the networks and ATM's.
  • Field inspections, service surveys, atmosphere analysis, site preparation, and technical writing of operating manuals.
  • Created a fully redundant and route diverse network using dedicated ATM technology for a major fortune 500 company.
  • Designed IP/ATM OC12, OC3, DS3 and DS1 trunks to increase network capacity and reduce latency.
  • Assisted in the installation of medical imaging systems in hospitals, clinics and cancer treatment centers.
  • Perform hot-cuts to migrate from Sprint ATM/Frame Relay network over to Harris/FTI leased fiber ring.
  • Performed safety analyses and recommended remedial treatments for high crash locations throughout the District.
  • Provided single point of contact for telecommunication customers with frame-relay and ATM circuit problems.
  • Trained branch staff on how to perform basic needs of troubleshooting the ATM.
  • Configured Azure Traffic Manager (ATM) for request routing and high availability.
  • Trained to service linear accelerators used for radiation treatment in cancer patients.
  • Install, troubleshoot and repair ATM's, safes and security equipment.
  • Completed the Apple Certified Macintosh Technician (ATMC) program.
  • Designed MCC controls for rock crushing and water treatment facilities

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50. Customer Training

low Demand
Here's how Customer Training is used in Service Engineer jobs:
  • Developed training materials for standardized customer training sessions.
  • Service Engineer Managed the installation of customer training and maintenance of equipment supplied to various hospital facilities throughout the Philippines.
  • Prepared and conducted extensive customer training sessions as well as on-site custom installation and debugging on special projects.
  • Provided on- and off-site customer training, and trained all personnel levels on installed equipment.
  • Provided customer training on assigned products in accordance with current field procedures.
  • Train new employees to perform installations and customer training.
  • Maintain spares inventory and provide customer training when needed.
  • Provide constant technical support, assistance and customer training onsite or by phone.
  • Coal Machinery Division Working worldwide on mining machinery Maintenance Instructor/Customer Training Center, teaching Electrical, Hydraulic and Mechanical
  • Model selection for customers to meet their project requirements Support of unit installation; system testing Customer training

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20 Most Common Skill for a Service Engineer

Technical Support14.8%
Customer Service13.6%
Preventative Maintenance10.2%
Windows XP8.2%
Infrastructure5.3%
Database4.6%
Setup4.5%
SQL4.3%

Typical Skill-Sets Required For A Service Engineer

RankSkillPercentage of ResumesPercentage
1
1
Technical Support
Technical Support
10.1%
10.1%
2
2
Customer Service
Customer Service
9.3%
9.3%
3
3
Preventative Maintenance
Preventative Maintenance
7%
7%
4
4
Windows XP
Windows XP
5.6%
5.6%
5
5
Infrastructure
Infrastructure
3.6%
3.6%
6
6
Database
Database
3.2%
3.2%
7
7
Setup
Setup
3.1%
3.1%
8
8
SQL
SQL
2.9%
2.9%
9
9
PLC
PLC
2.9%
2.9%
10
10
Hvac
Hvac
2.4%
2.4%
11
11
PCS
PCS
2.3%
2.3%
12
12
Backup
Backup
2.2%
2.2%
13
13
Active Directory
Active Directory
2%
2%
14
14
Customer Sites
Customer Sites
2%
2%
15
15
CNC
CNC
2%
2%
16
16
Linux
Linux
1.6%
1.6%
17
17
Trouble Shooting
Trouble Shooting
1.6%
1.6%
18
18
Tcp/Ip
Tcp/Ip
1.6%
1.6%
19
19
Control Systems
Control Systems
1.5%
1.5%
20
20
Project Management
Project Management
1.5%
1.5%
21
21
CAD
CAD
1.4%
1.4%
22
22
Cloud
Cloud
1.3%
1.3%
23
23
Internet
Internet
1.3%
1.3%
24
24
DNS
DNS
1.3%
1.3%
25
25
Test Procedures
Test Procedures
1.3%
1.3%
26
26
Vmware
Vmware
1.2%
1.2%
27
27
OEM
OEM
1.2%
1.2%
28
28
Spare Parts
Spare Parts
1.2%
1.2%
29
29
OS
OS
1.2%
1.2%
30
30
New Equipment
New Equipment
1.2%
1.2%
31
31
VPN
VPN
1.1%
1.1%
32
32
Service Calls
Service Calls
1.1%
1.1%
33
33
Powershell
Powershell
1.1%
1.1%
34
34
Component Level
Component Level
1.1%
1.1%
35
35
R
R
1.1%
1.1%
36
36
Technical Assistance
Technical Assistance
1.1%
1.1%
37
37
ISO
ISO
1.1%
1.1%
38
38
Sharepoint
Sharepoint
1%
1%
39
39
Unix
Unix
1%
1%
40
40
LAN
LAN
1%
1%
41
41
Voip
Voip
1%
1%
42
42
IIS
IIS
0.9%
0.9%
43
43
SLA
SLA
0.9%
0.9%
44
44
MRI
MRI
0.9%
0.9%
45
45
Service Department
Service Department
0.9%
0.9%
46
46
Ethernet
Ethernet
0.7%
0.7%
47
47
Hyper-V
Hyper-V
0.7%
0.7%
48
48
Engineering Support
Engineering Support
0.7%
0.7%
49
49
ATM
ATM
0.7%
0.7%
50
50
Customer Training
Customer Training
0.7%
0.7%

38,126 Service Engineer Jobs

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