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Service Lead resume examples for 2025

Updated January 8, 2025
8 min read

Service lead resume research summary. We analyzed 3,658 service lead resumes to determine which ones land the most jobs. Below you'll find example service lead resumes that can help you get an interview (and a job offer) from companies like Regions Financial and Winn-Dixie. Here are the key facts about service lead resumes to help you get the job:

  • The average service lead resume is 402 words long
  • The average service lead resume is 0.9 pages long based on 450 words per page.
  • Food service is the most common skill found on resume samples for service leads. It appears on 14.4% of service lead resumes.

After learning about how to write a professional resume for a service lead, make sure your resume checks all the boxes with our AI resume builder.

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Service Lead resume example

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Choose from a variety of easy-to-use service lead resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your service lead resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Entry level service lead resume example

Professional service lead resume example

Service Lead resume format and sections

  1. 1

    1. Add contact information to your service lead resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Service Lead Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your service lead resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Service Lead Education

    Majors
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    Service Lead Resume Relevant Education Example #1

    Certificate In Medical Assisting Services 2012 - 2013

    Keiser University Fort Lauderdale, FL

    Service Lead Resume Relevant Education Example #2

    Some College Courses In Secretarial And Administrative Science 1999 - 2001

    Miami Dade College Miami, FL

  3. 3

    3. Next, create a service lead skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an service lead resume

    • Food Service Skills.
       

      The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

    • Business Development Skills.
       

      Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

    • Product Knowledge Skills.
       

      Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

    Top Skills for a Service Lead

    • Food Service, 14.4%
    • Food Safety, 8.7%
    • Exceptional Client, 6.0%
    • Client Service, 5.9%
    • Other Skills, 65.0%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your service lead experience

    The most important part of any resume for a service lead is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of service leads" and "Managed a team of 6 service leads over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Finance Service Representative
    Fifth Third Bank
    • Obtained my NMLS number, which qualified me to originate and close loans.
    • Exceeded company established goals by effectively and efficiently cross-selling products and services to customers.
    • Focused on cross-selling to existing customer base and engaging in outside sales activities as directed.
    • Attained new repsonsibilties including completing the branch schedule using Impact 360 and ordering branch supplies through PNC Buys.
    • Maintained FINRA licenses Series 6 and 63.
    Work History Example # 2
    Bookkeeper
    SeaWorld
    • Contracted to develop and implement an effective accounting system using QuickBooks.
    • Initiated and implemented third party processing of all utility invoices to streamline invoice processing and provide detailed reporting to operations.
    • Worked during her busy season every year, developed a keen knowledge of QuickBooks and its inner-workings.
    • Compared sales data to maintain payroll, while using this data to recommend goals for optimal performance and increased revenues.
    • Entered and tracked all of the companies' bills with QuickBooks.
    Work History Example # 3
    Accounts Receivable Clerk
    Parker Hannifin
    • Cross-trained on virtually all job functions within manufacturing firm to assure minimal disruption of productivity.
    • Monitored A/P computer generated reports; corrected discrepancies and maintained vendor filing system.
    • Analyzed Accounts Payable and Accounts Receivable transactions through reconciliations to identify and correct discrepancies.
    • Negotiated Dun & Bradstreet contract resulting in $30k annual saving in cost.
    • Entered invoices and bills into QuickBooks, Sent invoices to recent customers, received payments.
    Work History Example # 4
    Service Lead
    Chipotle Mexican Grill
    • Managed the daily and weekly cleaning/ownership of the FOH areas including the patio, dining room, restrooms, and line.
    • Trained staff of eight employees for correct facility procedures, safety codes, and proper recipes and plating techniques.
    • Authored standard operating procedures for valet services.
    • Maintained monthly communication of expectations in department meetings.
    • Maintained entire property in terms of: HVAC equipment, Plumbing systems, Electrical systems & building systems.
  5. 5

    5. Highlight service lead certifications on your resume

    Specific service lead certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your service lead resume:

    1. Certified Management Accountant (CMA)
    2. ITIL Foundation
    3. OSHA Safety Certificate
    4. Project Management Professional (PMP)
    5. Certified Professional - Food Safety (CP-FS)
    6. Certified Food Manager (CFM)
    7. EPA Amusement Operators Safety Certification (EPA)
    8. ServSafe Food Protection Manager Certification
  6. 6

    6. Finally, add an service lead resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your service lead resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common service lead resume skills

  • Food Service
  • Food Safety
  • Exceptional Client
  • Client Service
  • Customer Complaints
  • Business Development
  • Sales Process
  • Service Quality
  • Cleanliness
  • Project Management
  • Product Knowledge
  • Inventory Control
  • Cash Handling
  • Direct Reports
  • Excellent Interpersonal
  • Safety Procedures
  • Performance Reviews
  • Patients
  • Cash Management
  • Service Delivery
  • Gross Margin
  • Customer Inquiries
  • Front End
  • Math
  • Sales Floor
  • OSHA
  • Customer Service
  • Excellent Client
  • Troubleshoot
  • Java
  • Customer Satisfaction
  • HR
  • ITIL
  • Quality Guest
  • Windows
  • Food Preparation
  • Employee Development
  • Leadership
  • Service Desk
  • PowerPoint
  • Strong Customer Service

Entry level service lead resume templates

Professional service lead resume templates

Service Lead Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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