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Service lead salary
Average service lead salary
$83,844
Average Service Lead Salary
The average salary for a Service Lead in the United States is approximately $83,844 annually. This figure can fluctuate based on factors such as geographic location, years of experience, and the specific industry you work in. For instance, Service Leads in the technology sector may earn higher salaries compared to those in retail or hospitality.
Salary by Experience Level
Experience plays a significant role in determining salary levels. Entry-level Service Leads typically earn less, around $62,000, while those with over ten years of experience can make upwards of $100,000 annually. This salary progression highlights the value of gaining experience and furthering your skills.
Where Service Leads Earn More
Location greatly impacts salary potential. For example, states such as California and New York consistently offer higher compensation due to the cost of living and demand for skilled professionals. Major cities also tend to provide better salaries for Service Leads, with metropolitan areas like San Francisco and New York City leading the way.
Explore Opportunities
By understanding the salary dynamics and job market trends, you can strategically position yourself for opportunities as a Service Lead. Utilize job boards like Zippia to find available positions tailored to your qualifications and career aspirations.
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Where can a Service Lead earn more?
Service lead salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level service lead | $61,100 | $29.36 |
| Mid-level service lead | $70,400 | $33.84 |
| Senior-level service lead | $102,000 | $49.07 |
Average service lead salary by state
The highest-paying states for service leads are New York, New Jersey, and Rhode Island. The lowest average service lead salary states are Utah, Mississippi, and Arkansas.
- State view
- County view
Highest paying states for service leads
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $94,225 | $45.30 |
| 2 | Michigan | $80,692 | $38.79 |
| 3 | New Hampshire | $85,972 | $41.33 |
| 4 | Connecticut | $91,900 | $44.18 |
| 5 | New York | $99,170 | $47.68 |
| 6 | Maryland | $93,030 | $44.73 |
| 7 | Arizona | $76,439 | $36.75 |
| 8 | New Mexico | $73,921 | $35.54 |
| 9 | Nevada | $71,672 | $34.46 |
| 10 | New Jersey | $96,347 | $46.32 |
| 11 | Delaware | $92,943 | $44.68 |
| 12 | Pennsylvania | $90,950 | $43.73 |
| 13 | South Carolina | $73,800 | $35.48 |
| 14 | Florida | $74,845 | $35.98 |
| 15 | Texas | $74,025 | $35.59 |
| 16 | North Carolina | $72,879 | $35.04 |
| 17 | Ohio | $71,982 | $34.61 |
| 18 | Massachusetts | $85,075 | $40.90 |
| 19 | District of Columbia | $89,375 | $42.97 |
| 20 | Idaho | $67,977 | $32.68 |
| 21 | Alaska | $69,156 | $33.25 |
| 22 | Virginia | $77,071 | $37.05 |
| 23 | Indiana | $73,104 | $35.15 |
| 24 | Illinois | $74,943 | $36.03 |
| 25 | Wisconsin | $66,127 | $31.79 |
| 26 | South Dakota | $64,050 | $30.79 |
| 27 | Louisiana | $69,618 | $33.47 |
| 28 | Oklahoma | $64,959 | $31.23 |
| 29 | Washington | $73,928 | $35.54 |
| 30 | Kansas | $59,688 | $28.70 |
| 31 | Oregon | $69,307 | $33.32 |
| 32 | Georgia | $64,652 | $31.08 |
| 33 | Kentucky | $62,047 | $29.83 |
| 34 | Maine | $59,050 | $28.39 |
| 35 | Minnesota | $61,544 | $29.59 |
| 36 | California | $64,702 | $31.11 |
| 37 | Missouri | $64,691 | $31.10 |
| 38 | Vermont | $61,426 | $29.53 |
| 39 | Hawaii | $56,988 | $27.40 |
| 40 | Iowa | $53,896 | $25.91 |
| 41 | Arkansas | $50,134 | $24.10 |
| 42 | Alabama | $58,462 | $28.11 |
| 43 | Nebraska | $50,101 | $24.09 |
| 44 | Tennessee | $56,430 | $27.13 |
| 45 | Montana | $47,161 | $22.67 |
| 46 | Colorado | $56,370 | $27.10 |
| 47 | West Virginia | $55,106 | $26.49 |
| 48 | Utah | $51,461 | $24.74 |
| 49 | Mississippi | $51,204 | $24.62 |
| 50 | North Dakota | $52,494 | $25.24 |
| 51 | Wyoming | $49,224 | $23.67 |
Highest paying cities for service leads
The highest-paying cities for service leads are New York, NY, Jersey City, NJ, and Providence, RI.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $99,998 | $48.08 |
| 2 | Jersey City, NJ | $96,804 | $46.54 |
| 3 | Providence, RI | $94,252 | $45.31 |
| 4 | Columbia, MD | $93,269 | $44.84 |
| 5 | Philadelphia, PA | $92,046 | $44.25 |
| 6 | Hartford, CT | $91,366 | $43.93 |
| 7 | Washington, DC | $89,532 | $43.04 |
| 8 | Salem, NH | $87,065 | $41.86 |
| 9 | Boston, MA | $84,882 | $40.81 |
| 10 | Arlington, VA | $78,688 | $37.83 |
| 11 | Phoenix, AZ | $76,303 | $36.68 |
| 12 | Houston, TX | $75,874 | $36.48 |
| 13 | Chicago, IL | $75,779 | $36.43 |
| 14 | Raleigh, NC | $75,394 | $36.25 |
| 15 | Miami, FL | $75,004 | $36.06 |
| 16 | Seattle, WA | $74,612 | $35.87 |
| 17 | Columbia, SC | $73,703 | $35.43 |
| 18 | Indianapolis, IN | $72,208 | $34.72 |
| 19 | Columbus, OH | $70,934 | $34.10 |
| 20 | Salem, OR | $69,203 | $33.27 |
Service lead salary details
A service lead's salary ranges from $49,000 a year at the 10th percentile to $142,000 at the 90th percentile.
What is a service lead's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $142,000 | $11,833 | $68 |
| 75th Percentile | $110,000 | $9,167 | $53 |
| Average | $83,844 | $6,987 | $40 |
| 25th Percentile | $63,000 | $5,250 | $30 |
| 10th Percentile | $49,000 | $4,083 | $24 |
Highest paying service lead jobs
The highest paying types of service leads are senior team lead, service operations manager, and service manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Lead Customer Service Representative | $36,097 | $3,008 | $17.35 | 192,052 |
| Customer Service Supervisor | $38,792 | $3,233 | $18.65 | 233,004 |
| Client Service Supervisor | $48,789 | $4,066 | $23.46 | 75,154 |
| Guest Service Supervisor | $34,413 | $2,868 | $16.54 | 39,559 |
| Field Service Supervisor | $53,079 | $4,423 | $25.52 | 74,106 |
| Customer Service Manager | $61,487 | $5,124 | $29.56 | 313,110 |
Top companies hiring service leads now:
Which companies pay service leads the most?
Service lead salaries at Meta and Novartis are the highest-paying according to our most recent salary estimates. In addition, the average service lead salary at companies like Google and Genentech are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Meta | $136,893 | $65.81 |
| 2 | Novartis | $129,251 | $62.14 |
| 3 | $126,850 | $60.99 | |
| 4 | Genentech | $126,709 | $60.92 |
| 5 | SAP | $124,067 | $59.65 |
| 6 | Bristol-Myers Squibb | $123,810 | $59.52 |
| 7 | Microsoft | $122,625 | $58.95 |
| 8 | Prophet | $113,547 | $54.59 |
| 9 | Arkema | $113,455 | $54.55 |
| 10 | FUJIFILM Medical Systems USA | $112,237 | $53.96 |
| 11 | JPMorgan Chase & Co. | $112,018 | $53.85 |
| 12 | Citi | $111,935 | $53.81 |
| 13 | Broadridge | $111,330 | $53.52 |
| 14 | Adobe | $109,446 | $52.62 |
| 15 | Florida Power and Light | $108,118 | $51.98 |
| 16 | BNY Mellon | $108,006 | $51.93 |
| 17 | Ford Motor | $107,676 | $51.77 |
| 18 | American Express | $107,460 | $51.66 |
| 19 | Morgan Stanley | $107,199 | $51.54 |
| 20 | Cisco | $106,921 | $51.40 |
Wage gap by gender, race and education
Service lead salary trends
The average service lead salary has risen by $13,828 over the last ten years. In 2014, the average service lead earned $70,016 annually, but today, they earn $83,844 a year. That works out to a 8% change in pay for service leads over the last decade.
Compare service lead salaries for cities or states with the national average over time.
Average service lead salary over time
Compare service lead salaries for individual cities or states with the national average.
Service lead salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $83,800 | $40.31 | +3.1% |
| 2024 | $81,200 | $39.05 | +1.4% |
| 2023 | $80,100 | $38.49 | +1.3% |
| 2022 | $79,000 | $37.97 | +1.3% |
| 2021 | $77,900 | $37.48 | +3.1% |
Recently added service lead salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Easter Seals Blake Foundation?Location=Tucson%2C%20Az&Department=All%20Departments | Recovery Services Clinical Lead | Tucson, AZ | 06/30/2025 | $65,000 |
| First American Financial | Default Loan Servicing Lead (Remote) | Fort Mill, SC | 06/29/2025 | $65,550 |
| Alo | Sales & Service Lead-Park Meadows | Lone Tree, CO | 06/29/2025 | $39,653 |
| Alo | Sales & Service Lead-Mall of America | Bloomington, MN | 06/29/2025 | $39,653 |
| Alo | Sales & Service Lead-Soho | New York, NY | 06/29/2025 | $35,479 |
| ZP Group | Service Delivery Lead (Software Engineering) | Wilmington, DE | 06/29/2025 | $150,000 |
| Evoke Consulting | Lead Facilitator | Environmental Facilitation Services [Epami014] | Ann Arbor, MI | 06/29/2025 | $60,000 |
| Pilot Company | Food Services Leader | Pennsville, NJ | 06/29/2025 | $37,462 |
| Pilot Company | Food Services Leader | Post Falls, ID | 06/29/2025 | $34,436 |
| Pilot Company | Food Services Leader | Hebron, IN | 06/29/2025 | $31,201 |
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