How to hire a service line technician

How to hire a service line technician, step by step

Here's a step-by-step service line technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service line technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service line technician
• Step 8: Go through the hiring process checklist

What does a service line technician do?

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1. Identify your hiring needs

   Before you post your service line technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a service line technician for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A service line technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, service line technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of service line technician salaries for various roles:

   Type of Service Line Technician	Description	Hourly rate
   Service Line Technician	Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.	$12-19
   Technician	Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with... Show more	$11-27
   Field Technician	A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards... Show more	$13-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Shuttle Service
   • Ground Service Equipment
   • Customer Service
   • Fuel Trucks
   • Aircraft Services
   • Safety Procedures
   • Customer Satisfaction
   • Aircraft Movement
   • General Upkeep
   • FBO
   • De-icing
   • Ground Transportation
   • Ground Support Equipment
   • FAA

   Check all skills

   Responsibilities:

   • Manage all QC paperwork including towbar and equipment integrity checklists.
   • Manage system and application support for internal customers including software installation and PC upgrades.
   • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
   • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
   • Adhere to lockout/tag-out policy and wear all require PPE
   • wheel alignment, assemble doors, check for ac leaks set headlights

   More service line technician duties

3. Make a budget

   Including a salary range in your service line technician job description is one of the best ways to attract top talent. A service line technician can vary based on:

   • Location. For example, service line technicians' average salary in tennessee is 44% less than in hawaii.
   • Seniority. Entry-level service line technicians 35% less than senior-level service line technicians.
   • Certifications. A service line technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a service line technician's salary.

   Average service line technician salary

   $15.89hourly

   $33,049 yearly

   ---

   Entry-level service line technician salary

   $26,000 yearly salary

   Updated December 23, 2025

   Average service line technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Arizona	$41,304	$20
   2	Wyoming	$39,799	$19
   3	North Dakota	$38,743	$19
   4	Kansas	$37,641	$18
   5	California	$36,760	$18
   6	Colorado	$36,610	$18
   7	Washington	$35,945	$17
   8	New York	$35,931	$17
   9	South Dakota	$34,488	$17
   10	Missouri	$34,301	$16
   11	Georgia	$34,035	$16
   12	Illinois	$33,716	$16
   13	Utah	$33,406	$16
   14	Minnesota	$33,326	$16
   15	Wisconsin	$33,075	$16
   16	Nebraska	$33,003	$16
   17	Texas	$32,947	$16
   18	Pennsylvania	$32,853	$16
   19	Arkansas	$32,066	$15
   20	North Carolina	$30,610	$15

   Average service line technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cognizant	$43,596	$20.96	54
   2	Cargill	$38,826	$18.67	4
   3	Wheels Up	$37,078	$17.83	3
   4	J.R. Simplot	$36,842	$17.71
   5	Netflix	$36,782	$17.68
   6	ATI - Allegheny Technologies Incorporated	$36,330	$17.47	1
   7	Koch Industries	$35,516	$17.07
   8	Signature Flight Support	$35,469	$17.05	2
   9	Tesla	$35,379	$17.01	198
   10	HealthTrust	$35,361	$17.00
   11	Adams County Government Center	$35,290	$16.97
   12	City of Edinburg	$35,070	$16.86
   13	Hca Hospital Services Of San Diego	$34,806	$16.73
   14	Banyan Air Service	$34,725	$16.69	4
   15	NetJets	$34,632	$16.65	1
   16	Tac	$34,468	$16.57
   17	Occidental Petroleum	$34,460	$16.57
   18	Vail Health	$34,140	$16.41
   19	LGSTX Services	$34,092	$16.39
   20	Ross Express	$33,909	$16.30

4. Writing a service line technician job description

   A service line technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a service line technician job description:

   Service line technician job description example

   Job DescriptionWhy You’ll Love This Line Service Technician Job
   
   Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation?
   If so, this Line Service Technician position with Atlantic Aviation in Napa, CA may be perfect for you!
   
   In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
   
   Build a career in aviation you are excited about and apply for the Line Service Technician job today!
   
   This position pays $19.50 / hour. Responsibilities Line Service Technician Responsibilities
   

   • Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
   • Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
   • Perform ground marshalling using standard aviation signals.
   • Perform customer service activities such as helping customers with aircraft scheduling and fueling.
   • Assist with aircraft turning, loading, and unloading.
   • Ensure all buildings and grounds are safe, clean, and organized.
   • Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.

   Required Skills Line Service Technician Qualifications

   • High school diploma or GED certificate
   • 18 years of age
   • A valid state driver’s license
   • Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
   • Be physically able to perform heavy lifting on a regular basis up to 50 lbs.

   Copy this example

   

5. Post your job

   To find the right service line technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with service line technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit service line technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your service line technician job on Zippia to find and recruit service line technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting service line technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service line technician

   Once you've selected the best service line technician candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new service line technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a service line technician?