What does a service line technician do?
Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.
Service line technician responsibilities
Here are examples of responsibilities from real service line technician resumes:
- Manage all QC paperwork including towbar and equipment integrity checklists.
- Manage system and application support for internal customers including software installation and PC upgrades.
- Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
- Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
- Adhere to lockout/tag-out policy and wear all require PPE
- wheel alignment, assemble doors, check for ac leaks set headlights
- Perform quality checks and insure GMP standards are upheld in the production areas.
- Test and troubleshot motor controllers, Allen Bradley PLC's and SLC's.
- Perform all duties in compliance FAA standards and maintain safe operation at all times.
- Use blueprints and schematics for troubleshooting and continuously working with Allen-Bradley PLC's software.
- Maintain safety, quality, and GMP's are being follow on a daily basis.
- Fly high performance Cessna airplanes according to flight plans, FAA regulations, and company policy.
- Diagnose electrical issues to include ac, abs, engine, transmission, and airbag components.
- Monitor incoming and outgoing flights to FBO and oversee daily hangar movements of tenant and transient aircraft.
- Provide and operate safe driving of tugs, de-icing trucks and grind power-units as well as fuel-trucks.
Service line technician skills and personality traits
We calculated that 34% of Service Line Technicians are proficient in Shuttle Service, Ground Service Equipment, and Customer Service. They’re also known for soft skills such as Dexterity, Organizational skills, and Mechanical skills.
We break down the percentage of Service Line Technicians that have these skills listed on their resume here:
- Shuttle Service, 34%
Provided shuttle service for passengers/crew with baggage/cargo.
- Ground Service Equipment, 11%
Maintained ground service equipment and performed general office operations
- Customer Service, 9%
Recruited, trained and supervised line service staff and customer service representatives in airport ramp operations and customer service regulations.
- Fuel Trucks, 9%
Received loads of fuel at a fuel farm, refueled fuel trucks and checked the quality of fuel.
- Aircraft Services, 5%
Provide all applicable aircraft services including lavatory and water service.
- Safety Procedures, 4%
Prioritized and synchronized team initiatives to improve processes and safety procedures in accordance with OSHA Safety requirements.
"shuttle service," "ground service equipment," and "customer service" are among the most common skills that service line technicians use at work. You can find even more service line technician responsibilities below, including:
Dexterity. One of the key soft skills for a service line technician to have is dexterity. You can see how this relates to what service line technicians do because "heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination." Additionally, a service line technician resume shows how service line technicians use dexterity: "drive push back tugs, baggage tugs, fork lifts, lavatory truck, container loaders and belt loaders daily. "
Organizational skills. Another essential skill to perform service line technician duties is organizational skills. Service line technicians responsibilities require that "heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories." Service line technicians also use organizational skills in their role according to a real resume snippet: "educated on the importance of cleanliness and hygiene by assisting in organizational needs. "
Mechanical skills. Another skill that relates to the job responsibilities of service line technicians is mechanical skills. This skill is critical to many everyday service line technician duties, as "heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other." This example from a resume shows how this skill is used: "performed routine mechanical aircraft maintenance tasks. "
Physical strength. For certain service line technician responsibilities to be completed, the job requires competence in "physical strength." The day-to-day duties of a service line technician rely on this skill, as "heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury." For example, this snippet was taken directly from a resume about how this skill applies to what service line technicians do: "maintained fuel farm and physically checked tanks and maintained balances. "
Troubleshooting skills. Another crucial skill for a service line technician to carry out their responsibilities is "troubleshooting skills." A big part of what service line technicians relies on this skill, since "heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment to find the source of malfunctions." How this skill relates to service line technician duties can be seen in an example from a service line technician resume snippet: "used aircraft support equipment to supply aircraft with power, to perform troubleshooting, and preventative maintenancefunctions. "
The three companies that hire the most service line technicians are:
- Signature Technicair38 service line technicians jobs
- Signature Flight Support28 service line technicians jobs
- The Arnold Companies
11 service line technicians jobs
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Compare different service line technicians
Service line technician vs. Technician
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
While similarities exist, there are also some differences between service line technicians and technician. For instance, service line technician responsibilities require skills such as "shuttle service," "ground service equipment," "fuel trucks," and "aircraft services." Whereas a technician is skilled in "patients," "patient care," "hand tools," and "diagnosis." This is part of what separates the two careers.
Technicians tend to make the most money working in the telecommunication industry, where they earn an average salary of $46,660. In contrast, service line technicians make the biggest average salary, $34,459, in the transportation industry.On average, technicians reach similar levels of education than service line technicians. Technicians are 1.8% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Service line technician vs. Field technician
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
In addition to the difference in salary, there are some other key differences worth noting. For example, service line technician responsibilities are more likely to require skills like "shuttle service," "ground service equipment," "fuel trucks," and "aircraft services." Meanwhile, a field technician has duties that require skills in areas such as "ladders," "test equipment," "hand tools," and "smartphones." These differences highlight just how different the day-to-day in each role looks.
On average, field technicians earn a higher salary than service line technicians. Some industries support higher salaries in each profession. Interestingly enough, field technicians earn the most pay in the energy industry with an average salary of $41,076. Whereas service line technicians have higher pay in the transportation industry, with an average salary of $34,459.field technicians earn similar levels of education than service line technicians in general. They're 1.8% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Service line technician vs. Communication service technician
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a service line technician is likely to be skilled in "shuttle service," "ground service equipment," "customer service," and "fuel trucks," while a typical communication service technician is skilled in "fiber optic," "social services," "equipment installation," and "ac."
Most communication service technicians achieve a higher degree level compared to service line technicians. For example, they're 5.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Service line technician vs. Management services technician
Types of service line technician
Updated January 8, 2025
