Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.

Service Line Technician Responsibilities

Here are examples of responsibilities from real service line technician resumes representing typical tasks they are likely to perform in their roles.

  • Manage all QC paperwork including towbar and equipment integrity checklists.
  • Manage system and application support for internal customers including software installation and PC upgrades.
  • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
  • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
  • Adhere to lockout/tag-out policy and wear all require PPE
  • wheel alignment, assemble doors, check for ac leaks set headlights
  • Perform quality checks and insure GMP standards are upheld in the production areas.
  • Test and troubleshot motor controllers, Allen Bradley PLC's and SLC's.
  • Perform all duties in compliance FAA standards and maintain safe operation at all times.
  • Use blueprints and schematics for troubleshooting and continuously working with Allen-Bradley PLC's software.
  • Maintain safety, quality, and GMP's are being follow on a daily basis.
  • Fly high performance Cessna airplanes according to flight plans, FAA regulations, and company policy.
  • Diagnose electrical issues to include ac, abs, engine, transmission, and airbag components.
  • Monitor incoming and outgoing flights to FBO and oversee daily hangar movements of tenant and transient aircraft.
  • Provide and operate safe driving of tugs, de-icing trucks and grind power-units as well as fuel-trucks.

Service Line Technician Skills and Personality Traits

We calculated that 34% of Service Line Technicians are proficient in Shuttle Service, Ground Service Equipment, and Customer Service. They’re also known for soft skills such as Dexterity, Organizational skills, and Mechanical skills.

We break down the percentage of Service Line Technicians that have these skills listed on their resume here:

  • Shuttle Service, 34%

    Provided shuttle service for passengers/crew with baggage/cargo.

  • Ground Service Equipment, 11%

    Maintained ground service equipment and performed general office operations

  • Customer Service, 9%

    Recruited, trained and supervised line service staff and customer service representatives in airport ramp operations and customer service regulations.

  • Fuel Trucks, 9%

    Received loads of fuel at a fuel farm, refueled fuel trucks and checked the quality of fuel.

  • Aircraft Services, 5%

    Provide all applicable aircraft services including lavatory and water service.

  • Safety Procedures, 4%

    Prioritized and synchronized team initiatives to improve processes and safety procedures in accordance with OSHA Safety requirements.

"shuttle service," "ground service equipment," and "customer service" aren't the only skills we found service line technicians list on their resumes. In fact, there's a whole list of service line technician responsibilities that we found, including:

  • Arguably the most important personality trait for a service line technician to have happens to be dexterity. An example from a resume said this about the skill, "heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination." Additionally, other resumes have pointed out that service line technicians can use dexterity to "drive push back tugs, baggage tugs, fork lifts, lavatory truck, container loaders and belt loaders daily. "
  • Another commonly found skill for being able to perform service line technician duties is the following: organizational skills. According to a service line technician resume, "heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories." Check out this example of how service line technicians use organizational skills: "educated on the importance of cleanliness and hygiene by assisting in organizational needs. "
  • Another skill that is quite popular among service line technicians is mechanical skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a service line technician resume: "heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other" This example from a resume shows how this skill is used: "performed routine mechanical aircraft maintenance tasks. "
  • In order for certain service line technician responsibilities to be completed, the job requires the skill "physical strength." According to a service line technician resume, "heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury." As an example, this snippet was taken directly from a resume about how this skill applies: "maintained fuel farm and physically checked tanks and maintained balances. "
  • Yet another important skill that a service line technician must demonstrate is "troubleshooting skills." Heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment to find the source of malfunctions. This is clearly demonstrated in this example from a service line technician who stated: "used aircraft support equipment to supply aircraft with power, to perform troubleshooting, and preventative maintenancefunctions. "
  • See the full list of service line technician skills.

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    What Technicians Do

    Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

    In this section, we compare the average service line technician annual salary with that of a technician. Typically, technicians earn a $4,996 higher salary than service line technicians earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both service line technicians and technicians positions are skilled in customer service, safety procedures, and general maintenance.

    As far as similarities go, this is where it ends because a service line technician responsibility requires skills such as "shuttle service," "ground service equipment," "fuel trucks," and "aircraft services." Whereas a technician is skilled in "patients," "patient care," "hand tools," and "diagnosis." So if you're looking for what truly separates the two careers, you've found it.

    Technicians tend to make the most money in the telecommunication industry by averaging a salary of $46,660. In contrast, service line technicians make the biggest average salary of $34,459 in the transportation industry.

    On average, technicians reach similar levels of education than service line technicians. Technicians are 1.8% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Field Technician?

    A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

    Next up, we have the field technician profession to look over. This career brings along a higher average salary when compared to a service line technician annual salary. In fact, field technicians salary difference is $4,471 higher than the salary of service line technicians per year.

    Not everything about these jobs is different. Take their skills, for example. Service line technicians and field technicians both include similar skills like "customer service," "customer satisfaction," and "preventative maintenance" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, service line technician responsibilities are more likely to require skills like "shuttle service," "ground service equipment," "fuel trucks," and "aircraft services." Meanwhile, a field technician might be skilled in areas such as "ladders," "test equipment," "hand tools," and "smartphones." These differences highlight just how different the day-to-day in each role looks.

    On average, field technicians earn a higher salary than service line technicians. There are industries that support higher salaries in each profession respectively. Interestingly enough, field technicians earn the most pay in the energy industry with an average salary of $41,076. Whereas, service line technicians have higher paychecks in the transportation industry where they earn an average of $34,459.

    On the topic of education, field technicians earn similar levels of education than service line technicians. In general, they're 1.8% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

    How a Communication Service Technician Compares

    The communication service technician profession generally makes a higher amount of money when compared to the average salary of service line technicians. The difference in salaries is communication service technicians making $266 higher than service line technicians.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a service line technician is likely to be skilled in "shuttle service," "ground service equipment," "customer service," and "fuel trucks," while a typical communication service technician is skilled in "fiber optic," "social services," "equipment installation," and "ac."

    Communication service technicians typically study at higher levels compared with service line technicians. For example, they're 5.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

    Description Of a Management Services Technician

    Management services technicians tend to earn a higher pay than service line technicians by about $24,843 per year.

    Each job requires different skills like "shuttle service," "ground service equipment," "customer service," and "fuel trucks," which might show up on a service line technician resume. Whereas management services technician might include skills like "troubleshoot," "service management," "hvac," and "cisco ios."

    In general, management services technicians make a higher salary in the technology industry with an average of $80,902. The highest service line technician annual salary stems from the transportation industry.

    The average resume of management services technicians showed that they earn higher levels of education to service line technicians. So much so that the likelihood of them earning a Master's Degree is 7.4% more. Additionally, they're less likely to earn a Doctoral Degree by 0.1%.