Service manager jobs in Akron, OH - 5,052 jobs

At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we've built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth-both for our employees and the communities we serve. We are growing fast-and we're looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you're experienced and ready to make a measurable impact, this is your opportunity. Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance) What We Offer Competitive Compensation - Your expertise and performance deserve rewarding pay. A Strong, Supportive Team - Work in an environment that values your skills and fosters growth. Job Stability & Growth - Join a well-established company with long-term career opportunities. Commitment to Innovation - Work with a leadership team that embraces new ideas and continuous improvement. Comprehensive Benefits - We take care of our employees, offering industry-leading benefits and perks. Key Responsibilities: Leadership & Culture Lead, manage, and mentor a team of HVAC technicians Foster a culture of quality, accountability, and continuous improvement Revenue Growth & Strategy Drive division performance through goal-setting, reporting, and team development Collaborate with sales and marketing teams to increase service opportunities and customer retention Operational Excellence Partner with operations, dispatch, and customer service teams to streamline processes Improve efficiency through scheduling, workflow improvements, and technician performance tracking Technical Oversight Serve as the go-to expert on residential HVAC service and maintenance Stay current with industry standards, regulations, and emerging technologies Customer Satisfaction Ensure top-tier service quality and responsiveness Handle escalated customer concerns with professionalism and care Qualifications Minimum of 3-4 years of management experience in residential HVAC Proven HVAC installation experience in residential applications Ability to inspire and drive personal and professional growth among team members Dedication to providing homeowners with unmatched satisfaction Strong leadership skills and a history of achieving business goals Detail-oriented and skilled at multitasking Effective presentation skills and comfort speaking to groups Confident and decisive communication in a fast-paced, goal-driven environment Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint) Benefits & Perks: Medical, Dental, and Vision Insurance 401(K) Plan with company matching Paid Time Off & Holiday Plan Company-provided life & disability insurance Relocation assistance available for the right candidate Join Our Team! At Arco Home Services, we don't just offer jobs-we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company. You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals. PRINCIPAL RESPONSIBILITIES: Lead and develop middle managers through weekly 1:1s and coaching Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation Build scalable systems for quality control, safety, and operational efficiency Partner with Sales, HR, and Finance to solve cross-functional challenges Manage vendor relationships and negotiate favorable terms with paint suppliers Plan workforce capacity to meet seasonal demand fluctuations Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries Manage and recruit sub-contractors to ensure work meets quality standards IDEAL CANDIDATE: 3+ years operations management experience; field-service or trades industry preferred Experience as a "manager of managers"-leading supervisors and team leads Demonstrated P&L ownership with financial accountability Track record of implementing operational systems with long-term ROI Strong analytical mindset-uses data to inform decisions WHAT WE OFFER: $90,000.00 - $125,000.00 from salary and performance based bonus opportunities Health, dental, and vision insurance 401(k) with company match PTO and paid holidays Professional development budget Real authority to make decisions and shape the operation ABOUT TEXTBOOK PAINTING: We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing. Awards & Recognition: Crain's Cleveland Business Top Employer Inc. 5000 Fastest Growing Companies Weatherhead 100 Our Core Values: 1. Follow the Golden Rule and build lifelong relationships 2. Take pride and ownership in everything you do 3. Continually learn and teach others 4. Face challenges and obstacles like a buffalo-head on 5. Lead with a servant's heart and a team-first attitude

Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is seeking a highly driven, customer-focused Client Services Manager to lead our Client Services team while serving as a strategic partner to our valued clients. This role is ideal for an experienced professional who thrives at the intersection of customer success, account management, and operational excellence within the printing and packaging industry. As the primary point of contact between Oliver and our clients, you will be responsible for building long-term, trusted relationships, understanding complex customer requirements, and ensuring the consistent delivery of high-quality, on-time solutions. You will collaborate cross-functionally with Sales, Operations, Quality, and Production teams to drive customer satisfaction, retention, and account growth. If you are a natural communicator, a hands-on leader, and passionate about delivering exceptional customer experiences, we encourage you to apply. About the Role As our Client Services Manager, you will: Serve as the main liaison between Oliver Inc. and assigned clients, ensuring a best-in-class customer experience Lead, coach, and develop the Client Services and Sales Support teams to deliver consistent, high-quality service Partner closely with Sales, Operations, and Quality to ensure customer expectations, specifications, and service levels are met or exceeded Maintain and grow relationships with both new and existing customers, acting as a trusted advisor Take a hands-on leadership approach, directly managing key accounts independently or in collaboration with your team Identify opportunities to expand existing accounts and increase share of wallet through proactive, solution-oriented engagement Provide actionable customer feedback to internal stakeholders to support continuous improvement Support the Sales organization with a customer-centric, solutions-driven mindset aligned to client goals and specifications About You You are a strong fit for the Client Services Manager role if you bring: Extensive knowledge of printing and packaging processes, along with related technical and administrative functions An Associate's degree or equivalent experience (Bachelor's degree preferred) 7-10 years of experience in client services, customer success, account management, or customer service (within the printing or packaging industry preferred) 2-3 years of people management experience, or a combination of leadership experience and formal management training Proven ability to handle sensitive customer situations, resolve complex issues, and communicate effectively with customers and internal teams Strong analytical, problem-solving, and decision-making skills in a fast-paced manufacturing environment Excellent written and verbal communication skills, with the ability to present to customers and cross-functional teams Why You'll Love Working Here Make a Real Impact: You'll play a critical role in shaping the client experience, influencing cross-functional teams, and driving long-term customer success within a respected industry leader. Collaborative, Team-First Culture: Work closely with Sales, Operations, Quality, and Production in a highly collaborative environment where your voice and expertise are valued. Leadership & Growth Opportunities: Lead and develop high-performing client services teams while continuing to grow your own leadership and industry expertise. Stability with Innovation: Join a well-established company with a strong reputation in the printing and packaging industry that continues to evolve and invest in its people and processes. Customer-Centric Mission: Be part of an organization that prioritizes long-term relationships, solution-driven service, and exceeding customer expectations. Competitive Compensation & Benefits: Oliver Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement. Purpose-Driven Work: Your work directly supports our clients' brands and success-seeing your impact from concept through final production. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence. Sr Operations Manager (Plastics) Responsibilities: Lead safe, compliant, and efficient plastics manufacturing operations. Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality. Develop and implement strategies to improve efficiency, reduce costs, and enhance production results. Ensure on-time delivery and production metrics are consistently met. Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives. Manage staffing levels, workforce planning, and budget targets. Coach and develop supervisors and staff to strengthen engagement and team performance. Review operational data and reports to identify improvement opportunities. Serve as an active member of the manufacturing leadership team and support special projects. Sr Operations Manager (Plastics) Requirements: Bachelor's degree in Engineering/ Business, or a related field preferred. 3 - 10 years of supervisory experience in a team-based environment. Experience in a process-oriented, customer-focused, quality-driven production setting. Proven leadership experience in plastic manufacturing required. Strong knowledge of blow molding, injection molding, and plastics processing. Lean/Six Sigma or continuous improvement experience strongly preferred. Demonstrated ability to drive cultural change, build strong teams, and improve morale. Hands-on leadership style with the ability to engage directly on the production floor. Occasional overnight travel required.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Operations Manager - Reese Brands At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level. Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels. POSITION SUMMARY: The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants. The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost. RESPONSIBILITIES: Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals. Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites. Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs. Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively. Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary. Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets. Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team. Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols. Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support. Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate. Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime. Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs. Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives. Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals. REQUIREMENTS: Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work. 3-5 years management experience in manufacturing environment required Experience managing Front Line Supervision required Ability to handle multiple priorities simultaneously Strong communication and people leadership skills Proficient knowledge of MS Office (Word, Excel, PowerPoint) Job Type: Full-time SKILLS: Collaborative mindset with agency, digital, and sales partners. Strong technical and system management skills. Analytical rigor (research assessment, business performance data, financial assessments). Ability to assess, develop and implement innovative business solutions. Proven ability to work cross-functionally and lead teams. Collaborative, strong team player. Strong interpersonal/communications skills. Timeline/critical path management. Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences. Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. SCHEDULE DEMANDS: General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends. Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety. Position Overview Oversee and direct operations of a surface aggregate production facility, including safety, personnel, production/inventory management, maintenance planning/forecasting (fixed plant equipment), and partial assumption of P&L responsibility. Key Responsibilities (Essential Duties and Functions) The duties and responsibilities include but are not limited to the following: Ensure that all operations are in full compliance with federal and state regulations, including MSHA,ODNR, EPA, DEP, etc. Ensure compliance with The Shelly Company Manual of Safety Practices & Procedures. Enforce company policies, procedures, and work rules, discipline when necessary and document employee performance issues. Enforce company safety rules and conduct safety meetings, including toolbox talks; ensure facilities are operating in a safe manner. Supervise and direct facility personnel to ensure proper placement of resources. Identify and resolve regulatory, safety, personnel, and production problems in a timely and effective manner. Ensure interdepartmental reporting is completed satisfactorily (production reporting, fuel/hour meter readings, environmental/safety reporting, etc.) Communicate regularly with all supporting departments (Safety, Environmental, Equipment, Finance, Sales, HR, QC, etc.) and interpret needs to inform business decisions. Maintain constant awareness of financial standing of the facility and adapt forecasts to changing business conditions. Understand industry standards and best practices for managing a surface aggregate production facility including extraction methods, production strategies, fixed plant equipment operation and maintenance (conveyors, crushers, screeners, electrical systems, etc.). Accurately forecast production and maintenance activities as required. Other Requirements Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Report to the assigned job site ready to begin work at the designated start time. Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies. Willingness to work in a team environment and assist co-workers or supervisors with other duties as required. Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule. Assist with various training initiatives, as necessary. Attend relevant conferences/seminars/shows (with Manager approval) relative to technological advancements. Supervisory Responsibilities Fulfill supervisory responsibilities in accordance with the company policies, procedures, and applicable laws. Responsibilities include, but are not limited to: Planning, assigning, and directing work. Willingness to develop subordinates' technical and leadership skills and make recommendations for new job opportunities when appropriate. Effective management of employee performance through coaching, feedback (written and verbal), rewards, and discipline when necessary. Addressing complaints and resolving problems in a timely manner. Ability to get work done through others using effective delegation, scheduling, and time management practices. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education and Experience Bachelor's degree or equivalent from a four-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively to customers or employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move more than 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception. Work Environment While performing the duties of this job, the employee continually works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. The employee is occasionally exposed to vibration. The noise level in the work environment is usually very loud and may require protective equipment. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! The Shelly Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Title: Field Services Project Manager Schedule: M-F Duration: Permanent Must Have: Bachelor's degree in Chemistry, Environmental Engineering, or a related field. Equivalent experience will be considered. Minimum five years direct work experience in a project management capacity, including all aspects of process development and execution. Sales experience is a plus. Ability to provide technical proposals and price estimates for projects. Strong working knowledge/understanding of environmental and related regulations (RCRA, OSHA, DOT, etc.) is required. Working knowledge of various hazardous waste disposal technologies (incineration, wastewater treatment, landfill, fuel blending, etc.) Must possess the ability to work independently and in a team oriented, collaborative environment. Must be able to conform to shifting priorities, demands and timelines. Must possess and demonstrate the ability to grow and expand field service capabilities and meet our sales budget objectives. Must have the desire and ability to travel extensively (Day trips and up to 5 overnights a month) Day to day: Responsible for providing business plans, project plans, forecasting both revenue and expenses, and providing input to strategic planning in coordination with RIS, RTS, and RES. Develops and coordinates site safety plans, coordinates resources and project materials, and oversees on-site supervision for the completion of field work. Negotiates with other department managers for the acquisition of required personnel from within the Ross companies, when required. Coordinates billing and related activities with our RES accounting department, RES sales department, and our customers. Manages and coordinates field service activities between the customer and the Ross companies. Oversees supervision of internal and/or external labor on an as-needed basis to complete Field Service Projects. Serves as a technical advisor in the field, ensuring that materials are properly sampled, characterized, profiled, manifested, segregated, packaged, shipped, and to perform industrial services in a safe and compliant manner. Serves as liaison between the customer and the Ross companies: Builds relationships with vendors, customers and subcontractors to ensure work is performed effectively and within regulatory guidelines. Provides project proposals and estimates to the customer and/or RES for Field Service Projects. Provides technical support for the RES sales force including traveling to job sites, providing technical support for our customers, and providing customer based solutions grow our field service capabilities. Supervises and directs the work of the Field Service Project Coordinator including performance management, time management, goal setting, etc. Controls business expenses and maximizes project profitability. Works with RIS to coordinate Corrective Actions on our customer's waste receipts (special repackaging, box/tanker heel clean-outs). Wears personal protective equipment (PPE) as needed and in accordance with safety policies and procedures. Enters confined spaces as required and in accordance with safety policies and procedures. Works indoors and outdoors. Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.

General Manager - Akron The General Manager leads a major Business Unit, holding full profit and loss accountability for all aspects of operations. This role manages a diverse team of division-level managers-including Operations, Fleet Management, Sales, Finance, Human Resources, and Safety-who support the entire Business Unit. The General Manager executes a local market strategy aligned with broader strategic and marketing plans, driving operational excellence and budget achievement. This position oversees all matters related to operations, represents the organization to customers and external stakeholders, ensures compliance with safety and regulatory standards, and leads change management initiatives to foster growth and sustainability. Principal Responsibilities Implement and execute plans that support the area's strategic operating plan, championing tactical initiatives such as safety, customer experience, efficiency, and profitability. Collaborate with sales management to drive commercial, industrial, residential, and municipal sales efforts to achieve growth and optimize profitability. Oversee safety and accident prevention programs, ensuring a safe and productive work environment. Ensure compliance with all standards, including regulatory, safety, accounting, and ethics. Manage performance and talent development. Build and maintain strong relationships with government, community, and other external groups. 15% travel required; some overnight stays. Perform other job-related duties as assigned. Experience, Education, and Certification Required: High school diploma or GED. Degree preferred. Minimum 7 years of progressive leadership and management responsibility. Minimum 3 years of P&L experience. Knowledge, Skills, and Abilities Strong business acumen and strategic thinking. Ability to lead large-scale change initiatives and direct large teams. Proven ability to build and develop high-performing sales teams. Results-oriented, with a commitment to organizational success. Strong problem-solving, analytical, and decision-making skills. Collaborative and creative thinker. Demonstrates and promotes ethical behavior. Experience managing multiple sites and business lines. Proficient in Microsoft Excel, Word, and PowerPoint. Compensation and Benefits Competitive salary, bonus, and equity package. Comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k) with company match, employee stock purchase plan, and more. Desired Values and Behaviors Ethical, trustworthy, and accountable. Servant leader with a hands-on, engaged approach. Strong team development and empowerment skills. Effective communicator and active listener. Action-oriented, results-driven, and organized. Strategic and analytical thinker. High energy, grit, perseverance, and determination. Community-minded and humble. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.”

Money Maestro: Boost revenue, cut costs, and keep our finances in tip-top shapeyour savvy keeps us winning! Sales Superstar: Dream up sales plans, champion the budget, and connect with big accounts to keep our bookings booming. Systems Whiz: Rock th General Manager, Manager, Suite, Restaurant

Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements. Responsibilities: Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities. Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management. Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments. Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals. Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems. Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA. Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results. Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations. Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries. Qualifications: Bachelor's degree in business administration. Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role. Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership. Six Sigma or Lean certification required Excellent communication, interpersonal, and problem-solving skills. Detail oriented with a logical approach to problem solving Proficiency in Microsoft office

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Join Ecolab's Nalco Water group providing onsite reliable and efficient operations while keeping people safe and reducing environmental impact. Help our customers reduce water, energy, and other natural resource consumption, improve productivity, and reduce operational risk. What's in it For You: On-the-Job Training to start or develop a career in a high demand field Opportunity for a long term, advanced technical career path Access to best-in-class resources, tools, and technology Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment High safety standards and excellent training What You Will Do: Manage operators in their day-to-day duties to operate and maintain the Industrial Wastewater Plant, including DAF, pumps, valves, filters, and other equipment Collect Water samples - Perform testing on lab samples, analyze and record results and data in accordance with company and regulatory requirements Conduct routine basic preventative maintenance such as oil changes, greasing, and replacing parts with basic hand tools Comply with all OSHA, EPA and Company Safety Programs and requirements Maintain Chemical & parts Inventories Perform visual inspections of plant equipment and perform preventative and emergency maintenance as needed Minimum Qualifications: High school diploma or equivalent Must be 18 years of age or older Must be authorized to work in the U.S. Basic computer & communication skills internally with team and externally with customers Preferred Qualifications: Previous Experience in Industrial Wastewater Treatment, particularly with laboratory procedures. Experience in heavy industry- particularly metals manufacturing Physical Demands: Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing vertical ladders, talking and hearing Must be able to pass a drug screen and physical exam Must be willing to work indoors and outdoors in all seasons and weather Position Details: Location: Avon Lake, OH 1 direct report: operators & technicians Day Shift, some after-hour or weekends as needed About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation, and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability, and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.50 per hour Wage Increase: Year 2 - $26.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance *Full-time employees average 30 or more hours per week within an annual lookback period **Benefits offered to full-time and part-time employees may vary by state Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies. Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email. Obtain feedback from customers regarding product and service performance. Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. Perform annual performance reviews of all CS reps. Collaborate with other departments to resolve complex issues and improve processes. Must be a team player with excellent communication skills. Handle daily invoicing. Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. Run ERP system reports and work closely with the finance department for credits and setting up new accounts. Handle escalated customer issues with professionalism and resolution-focused communication. Maintain and update accounts in the ERP system. Prepare and present reports on team performance, customer satisfaction, and service trends. Monitor performance metrics, call quality and response times to ensure service excellence. Foster a positive and customer-centric culture within the team. Supervise, train, and mentor a team of customer service representatives. Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

I n addition to a competitive compensation, this position is also eligible for a sign - on bonus after 90 days of employment! SUMMARY: While delivering innovative solutions, exceptional service, and trusted results, the Career Services Manager leads and oversees the strategic direction and daily operations of our Career Center. The Career Services Manager is responsible for managing program performance, optimizing business processes, and ensuring exceptional customer service to achieve positive outcomes. This role involves the implementation and delivery of Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker career services, as contracted through the Summit and Medina Workforce Area Council of Governments (SAMWA COG). ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of career services, including outreach/recruitment, eligibility determination and enrollment, in-person and online workshops, partner collaboration, and integrated learning to address basic skills deficiencies and English language acquisition. Provide day-to-day operational guidance to staff, managing daily operations to foster a positive, innovative, and productive environment. Ensure all contract-established outcomes are met and carried out in accordance with SAMWA COG policies and procedures. Ensure that all staff have clear expectations and KPI's according to their role. Ensure that there is a system of Performance Management in place; weekly check-ins, performance tracking and team meetings. Serve as a liaison to partners, employers, training programs, and participants. Work with customers to overcome barriers to success, including providing family counseling, substance abuse counseling, or referrals for treatment as needed. Facilitate training and orientation of new employees, continuously monitor staff performance, prepare performance appraisals, and recommend and document disciplinary actions. Assist participants in meeting their employment and/or training goals, manage outreach efforts, and oversee customer participation, activities, and supportive services. Locate additional resources as necessary to assist participants in meeting their goals. Act as a positive role model for staff, motivating and encouraging participants. Adhere to Federal, State, and Contractor guidelines. Attend meetings, trainings, seminars, and workshops as directed. Perform other related duties as required and directed. QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. CORE COMPETENCIES: Ability to professionally adjust to unforeseen circumstances or programmatic changes. Strong organizational and time management skills. Strong interpersonal and staff management skills. Strong presentation skills. Must be resourceful and able to work independently as well as in a team setting. Excellent analytical, verbal, and written communication skills. Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business. Demonstrated competencies in communication, strategic planning, problem solving, fiscal management, and team leadership. EDUCATION and/or EXPERIENCE: Bachelor's degree from an accredited college or university. The degree requirement may be substituted for eight (8) years of professional work experience. Experience working with adults in the workforce system and those disconnected from services. Knowledge of WIOA customers and challenges. Ability to work occasional weekends. OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) and ability to learn and efficiently utilize various case management software programs. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, project and time management, customer service, organizational and communication skills, both oral and written required. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more! For more information, please visit the KRA website: Careers - Join KRA's Workforce Development Team