Service manager jobs in Albuquerque, NM - 463 jobs
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Transportation Area Manager
Amazon 4.7
Service manager job in Albuquerque, NM
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
- Streamline logistics in the operation through the implementation of standard work and team leadership
- Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. *******************************************************************************************
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$70k-100k yearly 7d ago
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MHTs- Days
Amergis
Service manager job in Albuquerque, NM
The Mental / Psychiatric Health Technician cares for individuals with psychiatric conditions as well as a variety of substance use disorders, following the instructions of physicians, nurses or other health practitioners. The Behavioral Health Technician monitors a patients' safety, physical and emotional well-being and report directly to medical staff.
Minimum Requirements:
High School diploma or equivalent required
Associate's degree in behavioral studies or related field, or equivalent experience preferred (or per facility requirements)
Minimum of one (1) year relevant experience preferred
Current CPR if applicable
TB Questionnaire, PPD or chest x-ray if applicable
Current Health certificate (per contract or state regulation)
Must meet all federal, state and local requirements
Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$26k-41k yearly est. 3d ago
Assistant Manager - Part Time
Big 5 Sporting Goods 4.4
Service manager job in Albuquerque, NM
Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail
$27k-33k yearly est. 8d ago
Regional Service Manager
Cennox 4.2
Service manager job in Albuquerque, NM
EXPERIENCED REGIONAL SERVICEMANAGER NEEDED!
WHAT YOU'LL DO:
In this role, you will manage field service within an assigned area. Key duties include team management, overseeing service operations, customer relations, quality control, performance reporting, inventory management, continuous improvement, and compliance and safety.
WHY SHOULD YOU JOIN THE CENNOX FAMILY?
Competitive Pay & Paid Training
Total Benefits Package including Retirement, Health, Dental, Vision, Life Insurance & more
Paid Holidays, Vacation & Sick Package
Company-provided tools, and Android smartphone
Flexible work schedule, paid training, and opportunity for travel
Opportunity to continue to learn new skills, grow and advance your career
Duties and Responsibilities:
Lead, train, and mentor a team of field service technicians to ensure top-notch performance and service delivery.
Oversee and coordinate field service activities to ensure efficient scheduling, resource allocation, and on-time completion of service requests.
Act as a primary point of contact for customers, addressing inquiries, resolving service issues, and ensuring customer satisfaction.
Monitor field service operations to maintain high-quality standards, ensuring that all services meet company and regulatory guidelines.
Track key performance indicators (KPIs) related to service efficiency, customer satisfaction, and technician performance. Prepare regular reports for management.
Ensure that field service teams have access to the necessary tools, parts, and equipment to complete jobs efficiently and effectively.
Identify opportunities to improve service delivery processes and implement changes that enhance operational efficiency and customer satisfaction.
Ensure that all field service operations comply with company policies, industry regulations, and safety standards.
Performs other duties as assigned.
Skills and Requirements:
High proficiency of Microsoft Office products (Word, Outlook, Excel)
Experience leading a team of 30-40 field service technicians
Ability to interpret written instructions and documents
Ability to work independently with minimum supervision
Must be willing and able to practice adaptability, with a growth mindset and willingness to learn
Experience and Education:
Bachelor's degree in a relevant field (e.g., Engineering, Business, or a technical discipline) preferred, or equivalent work experience.
5+ years of experience in field service or a related technical role, with at least 2 years in a leadership or management position
Ability to communicate and provide excellent customer service Docusign Envelope ID: 42D7A9302CA2F8B-2-50234A3--4450A************8--564F2C3B1E086563AA93292C
Strong understanding of the products or services provided, including troubleshooting, maintenance, and repair processes
Proven ability to lead and motivate a team, with experience in staff development and performance management
Exceptional communication and interpersonal skills, with the ability to manage customer relationships and resolve issues effectively.
Strong analytical skills and the ability to think critically to solve complex service challenges.
Excellent organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
Willingness to travel to service areas as needed.
Physical Requirements:
Ability to lift and move 50 or more pounds
Ability to sit or stand for extended periods of time
Ability to climb, bend, stoop, and reach freely
Vision correctable to 20/20
Cennox is an Equal Opportunity Employer.
We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Notice on Use of AI in Hiring
As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR's TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application.
E-Verify
Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit *****************
$56k-90k yearly est. Auto-Apply 20d ago
Field Operations Manager - Windows Division
Solar Works Energy 4.4
Service manager job in Albuquerque, NM
Are you a pro at managing crews, scheduling jobs, and making sure retrofit window installs go off without a hitch?
Solar Works Energy is expanding into energy -efficient window retrofits, and we're looking for a Window Production Manager to help us deliver high -quality installations, on time, and on budget. This role is perfect for someone who knows how to run jobs in the field, support install teams, and maintain high standards with both customers and crews.
Manage all retrofit window installation projects
Schedule crews, order materials, and ensure site readiness
Conduct pre -install and post -install quality checks
Work with sales, operations, and warehouse teams to ensure smooth hand -offs
Troubleshoot field issues and ensure customer satisfaction
Recruit and help train qualified installers and subcontractors
Requirements3+ years of experience in window replacement/retrofit installations
Experience managing crews or running your own install team
Strong knowledge of retrofit techniques, flashing, and sealing best practices
Ability to read plans, measure accurately, and identify install challenges before they happen
Organized, proactive, and able to lead under pressure
Benefits
We're a trusted local leader in solar, roofing, and home energy improvements
We have thousands of customers and a growing pipeline of retrofit window projects
This is your opportunity to build and lead our window install division
We're bringing excellence, integrity, and mastery to every trade we touch - and windows are next
$65k-100k yearly est. 60d+ ago
Service Manager
Drive N-Motion 4.1
Service manager job in Rio Rancho, NM
Drive N-Motion in Rio Rancho, NM is looking for a go-getter to fill an important role as our full-time ServiceManager. This position assists the ServiceManager and Shop Foreman with our used vehicle reconditioning processes and ensures that we hit our 7-day turnaround target. The ServiceManager would also be required to order parts, create and close repair orders, assist with all required service/part advisor dealership responsibilities; help inspect and perform quality assurance checks on internally owned vehicles and possibly assist with minor vehicle repairs when needed. Do you have experience managing a parts and service department? Are you ready to grow your career with an auto dealership that invests in your professional development? Would you enjoy working with a tight-knit team? If yes, please read on!
This position with our auto dealership earns competitive compensation of $70,000 - $80,000/year. We provide terrific benefits and perks, including health, vision, dental, a 401(k) with company match, paid time off (PTO), and flexible scheduling. If this sounds like the right opportunity for you, apply today to be our ServiceManager!
KICK IT INTO GEAR WITH DRIVE N-MOTION
Since we first opened our doors, Drive N-Motion has become synonymous with affordable and high-quality used cars. With a solid reputation built on trust, we strive to put customer satisfaction at the forefront of everything we do. That is why we provide a huge inventory of dependable used cars and offer a no-hassle, pressure-free client experience. Our dealership also takes great pride in our surrounding community and regularly participates in local charities, youth sports, and holiday events. We truly love our community, and we are always looking for ways to give back!
Our employees are our greatest asset. That is why our goal is to provide them with the tools, resources, and goals they need to perform their very best every day. We heavily invest in our team's professional development, routinely providing training and advancement opportunities because we love to promote from within! At our dealership, we work as a tight-knit team. We hope you'll join us!
YOUR DAY AS A SERVICEMANAGER
As an ServiceManager, you are like the conductor of a fine orchestra. Your job is to ensure that everyone plays their individual parts well so that, together, we produce extraordinary results. Each day, you supervise the work and training of a talented team of technicians, parts staff, service writers, and detailers. Our goal is to recondition used vehicles within seven days of their arrival at our auto dealership, and you ensure that our team works productively and efficiently to achieve that aim.
A successful Assistant ServiceManager will collaborate with the marketing team and actively work towards acquiring new external service opportunities; achieving monthly revenue target goals set by management.
In addition, you work closely with our vendors, and you enjoy maintaining great relationships with them. You also keep an eye on our operations to find ways we can improve our efficiency, rein in expenses, and ensure exceptional customer service. Never one to shy away from hands-on work, you don't hesitate to jump in wherever you are needed. You take pride in seeing us meet our sales and used vehicle reconditioning goals because you know you play a crucial role in our success!
QUALIFICATIONS FOR A SERVICEMANAGER
1+ years of experience managing an auto dealership's parts and service department
Experience managing 5+ high-performing employees
A bilingual skillset is a plus! Are you adept at leading and inspiring others to do their best? Do you have a hands-on mentality when it comes to jumping in and helping out? Can you comfortably manage complex processes? Are you driven to improve? Do you have excellent communication skills? If so, you might just be perfect for this parts and servicemanagement position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this parts and servicemanagement job at our auto dealership, we want to hear from you! Please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 87124
$70k-80k yearly 7d ago
Restaurant District Manager
Popeyes-Legacy Chicken
Service manager job in Albuquerque, NM
Job Description
Restaurant District Manager
Popeyes in Farmington, New Mexico is looking to hire a full-time Restaurant District Manager to train and mentor multiple fast-food general managers. Do you have an entrepreneurial mindset? Are you looking for a career with a thriving fast-food franchise chain? Do you want to join a business that invests in its employees and their success? If so, please read on!
This position earns a competitive salary in addition to quarterly bonuses. We offer our Restaurant District Managers health, dental, vision, paid vacation, a company car with a gas allowance, and a company phone. All of our employees enjoy a comprehensive training program, a 50% off discount on meals, and a great company culture. If this sounds like the right opportunity for you, apply today!
ABOUT POPEYES
Founded in New Orleans in 1972, Popeyes offers customers a taste of spicy, Cajun-style chicken and a variety of classic Southern sides. With franchises throughout the country and the world, we are proud to be one of the top quick-service chicken chains around! Always looking to improve, we continually revamp our image and our menu to stay modern and keep up with current trends. The one thing that hasn't changed throughout our history is our steadfast commitment to serving delicious food that does Louisiana proud!
We are passionate about the food we serve and the traditions behind it, and we're looking for employees who feel the same. Our company offers extensive training so that every employee feels confident and capable while working. We also provide a friendly, supportive work environment where every team member can thrive!
A DAY IN THE LIFE OF A RESTAURANT DISTRICT MANAGER
As a Restaurant District Manager, you provide valuable leadership to our general managers and take accountability for the overall success of multiple Popeyes locations. Offering constructive and actionable feedback, you assist fast-food managers in setting goals with attainable benchmarks. Working side-by-side, you analyze business trends and identify areas for improvement. You offer insightful suggestions on fine-tuning inventory management processes, driving sales, and implementing proper cost control procedures. As someone who sees both the big picture and small details, you're the ideal person to coach managers about food quality, safety procedures, and facility cleanliness.
You know that great fast-food service begins with great people, which is why you personally oversee the recruitment and ongoing development of managers. Your excellent interpersonal skills serve you well as you conduct training sessions about the guest experience, conflict resolution, and employee satisfaction. Leading by example, you give credit where it's due, providing recognition and positive reinforcement. You seek and act upon feedback, promoting a work environment where each team member is respected and valued. You're proud that your efforts make our fast-food restaurants a better place to eat and work, and you love helping others succeed in their careers!
QUALIFICATIONS
Experience working in a restaurant district management role
Ability to analyze data to identify business trends
Willingness to lead training sessions
Valid driver's license
Do you have strong leadership skills? Are you able to make smart business decisions? Do you have strong interpersonal and customer relationship management skills? If yes, you might just be perfect for this position!
WORK SCHEDULE
This management role has a Monday - Saturday schedule.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: (insert ZIP Code)
$71k-116k yearly est. 14d ago
Service Manager
DH Pace 4.3
Service manager job in Albuquerque, NM
Job Description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. aspires to hire a ServiceManager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!
Job Responsibilities
Manage day-to-day operations of the commercial door service department
Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
Review workload and manpower to meet customer commitments in a cost effective manner
Ensure that projects are completed timely, below budget and to the satisfaction of the customer
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned by Manager
Requirements
Bachelor's degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$50k-76k yearly est. 15d ago
Hotel General Manager
Ramada Albuquerque 3.7
Service manager job in Albuquerque, NM
We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a General Manager or Assistant General Manager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
Wage: $50,000 to $75,000
$50k-75k yearly Auto-Apply 60d+ ago
Service Manager - Albuquerque, NM
The Goodyear Tire & Rubber Company 4.5
Service manager job in Albuquerque, NM
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States.
We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets.
Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'.
Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs.
It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.
General Description: As a ServiceManager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center.
You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction.
Responsibilities will include but not be limited to: Assist Center Manager in achieving sales, units, and profited budgeted objectives.
Ensure proper service estimates are delivered to the customer.
Quote tire prices accurately, including trade-ins.
Complete work orders, PM checklists, and other paperwork effectively and efficiently.
Responsible for efficiently processing billing Control and protect the assets of the company by maintaining awareness of inventory levels.
Provide Service Excellence, Always to meet the service goals of the location and needs of the customer.
Assist the Center Manager with hiring, training, and managing associates.
Train new and existing associates.
Communicate specific work assignments and responsibilities to associates.
Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
Assist associates in technical areas as needed.
Facilitate effective communication throughout the center by working closely with the Center Manager.
Operate the Service Department as an accident free/safe workplace.
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: Minimum 2 years management experience Prior commercial tire experience Must be willing to work scheduled shifts including nights and weekends.
Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements.
Be at least 21 years of age.
No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: High School or GED Relevant commercial tire service and/or management experience.
Candidate Criteria: Strong oral and written communication ability.
Commitment to follow all safety procedures and work in a safe manner.
Must be able to work in a results-oriented, fast-paced environment as part of a team.
Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.
Application Process Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
If you pass, you'll receive an invitation to schedule a phone or in-person interview.
Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
$52k-84k yearly est. Auto-Apply 60d+ ago
Heavy Equipment Service Manager | Albuquerque, NM
Worldwide MacHinery
Service manager job in Albuquerque, NM
About Worldwide
Worldwide Machinery is a leading heavy earthmoving & pipeline equipment supplier. Worldwide rents, sells, and leases equipment solutions to qualified contractors.
As a part of Worldwide Group, we have over 25 years equipment experience and 12 branch locations. Our diverse customer base includes, transportation; oil & gas; municipalities; renewable energy; mining; and civil contractors.
We pride ourselves on exemplary service, quality equipment, and ethical business values.
Short Job Description
The ideal ServiceManagermanages the repair and make ready of heavy earthmoving and pipeline equipment for rental or purchase; answers customer service calls, dispatches field service mechanics in response, and works closely with the team to prioritize and assign shop personnel.
Responsibilities
Answer calls from customers to troubleshoot problems with machines on rent.
Dispatch field service technicians as needed.
Oversee all service-related personnel for the respective branch.
Manage and assign work for shop technicians.
Open and maintain work orders for field and shop service mechanics.
Oversees invoicing of equipment repairs and parts.
Other duties as assigned
Requirements
Valid driver's license.
10+ years of mechanics experience within the construction equipment industry or related area.
Experience with pipeline equipment preferred.
3+ years shop or related management experience.
PC literate, proficient with MS Office.
Benefits
If you are looking for a rewarding career with opportunity for tons of growth, Worldwide is right for you! As an industry leader we offer training, advancement, and one of the most complete product offerings. In addition, our benefits package includes 401(K) match, health insurance, vacation, and more. Let's get to work!
$51k-84k yearly est. Auto-Apply 60d+ ago
LINE SERVICE MANAGER
Cutter Holding Co
Service manager job in Albuquerque, NM
Job DescriptionDescription:
Essential Functions And Responsibilities:
Provide world-class uncompromising service.
Demonstrate a positive attitude at all times that fosters and promotes high moral, must also demonstrate competency that is always superior expectation, is considered exceptional among his/her peers.
Manages, coordinates and supervises a wide variety of aviation and aircraft support operations for aircrews, passengers, base tenants, and others using Cutter Aviations facilities.
Directs, manages, and plans FBO business operations, including those pertinent to aircraft servicing, ground handling, support the needs of the facility, ramp management, and personnel and office administration.
Services and/or directs the servicing of general aviation, military and large charter activity, other services including but not limited to baggage and cargo handling, ensuring the proper completion and customer satisfaction on all service requests.
Coordinates line service and ramp use requirements of transient and based customers.
Responds to, supports, and manages a wide variety of routine operational situations within the department while maintaining a positive image/attitude of Cutter Aviation.
Have some knowledge of operational budgets. Purchases line service equipment, operating supplies pertinent to daily activities, personal protective equipment and oversee the preparation of daily and recurring records and reports, responsible for establishing appropriate guidelines and procedures for equipment maintenance and use.
Performs and/or manages qualitative inspections of fuel service equipment and aviation fuel in accordance with airport and industry guidelines (NFPA407 & ATA103).
Operates line service equipment, including fuel service vehicles, and maintains appropriate certifications and endorsements.
Coordinates line service shift activities concerning safety, security, maintenance, and operations with supervisors and appropriate airport operations and maintenance staff.
Oversees and is responsible for personnel training, staff performance management, staff recruitment and utilization, procedural development and standardization.
Selects, trains, motivate, and lead staff; conducts performance evaluations; implements performance improvement, discipline, and termination procedures as appropriate.
Reviews the work products of subordinate and other staff to ensure compliance with published procedures, applicable regulations and standards, and other pertinent guidelines.
Promotes and maintains operational safety and quality customer service objectives by overseeing and managing staff training, development, procedural standardization, resource allocation and proper task completion, and ensuring the work produced by line staff adheres to published procedures, applicable to industry regulations and standards, and other pertinent directives.
Develops and implements diverse training, skill certification and safety programs as required.
Manages and is familiar with aviation fuel storage facilities and aviation fuel inventories stored therein, and ensures those inventories are in strict conformance to qualitative standards.
Achieves and sustains certification as a National Air Transportation Association (NATA) Safety 1st Professional, Line Service Technician (PLST) Trainer, NATA Line Service Supervisor (FAR Part 139.321 fire safety training. Successfully completes required training programs pertaining to international waste handling, dangerous goods handling, forklift operation and specified first aid procedures.
Promotes an effective, responsive, and value-based organizational culture.
Performs other duties as assigned.
Requirements:
Qualifications
Physical Demands:
This work requires the following physical activities.
Occasional lifting up to 50 pounds.
Environmental Conditions:
Office & Outside environment
Minimum Education Requirement:
Bachelor's Degree in aviation management or a related field or equivalent level of relative experience.
Minimum Work Experience Requirement:
5+ years' experience in airport line and fuel service operations, or a minimum of six years' experience in FBO operations (airport ramp service operations and aircraft fuel servicing), or any equivalent combination of relevant experience, training or education equal to ten years, three years of which were in an aviation-related supervisory capacity.
Proficiency with Microsoft Products.
Qualifications/Special Skills and Certifications:
Knowledge of:
General and specific airport ramp operations practices, procedures and safety/security concerns.
Federal, state and local rules and regulations pertinent to airport, FBO and line service operations, US Military (Specification 1548D)
General aircraft operating and servicing characteristics, including those for general aviation, military and commercial service aircraft.
Aviation fuel properties and the related test equipment, testing standards and testing procedures used to evaluate fuel quality.
Aviation basic computer word processing and spreadsheet applications.
General mechanical system designs that comprise aviation ground support equipment, including but not limited to fuel service vehicles, fuel storage facilities, ground power units, and other related equipment.
General leadership principles and personnel management, training and performance evaluation techniques and practices.
Ability to:
Establish and maintain effective working relationships with all staff, tenants, customers, and the general flying public.
Effectively direct and manage activities spanning several functional areas.
Analyze and resolve operational and procedural issues and problems.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government/industry regulations.
Write reports, memoranda and business correspondence, and perform analyses of operating data that facilitate business decision-making.
Present information effectively and respond to questions from airport staff, clients, customers, and flight crews.
Basic accounting knowledge, helpful
Requirements:
Ability to pass a drug screening test.
Able to pass a background check.
Clean driving record
Ideal candidate will have the following work styles:
Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail.
Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace.
A willingness to take on responsibilities and challenges.
Being sensitive to others' needs and feelings and being understanding and helpful on the job.
Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Persistence in the face of obstacles.
$51k-84k yearly est. 15d ago
Field Service Manager
Rimepro Inc.
Service manager job in Albuquerque, NM
Job DescriptionThe Field ServicesManager is responsible for ensuring that the MEP services provided by the Field Services Department meet the highest professional standards and provide an awesome customer experience. The Field ServicesManager is further responsible for the time sensitive implementation of business plans and strategies developed in cooperation with the General Manager. This role requires working closely with technicians, selling to customers, and truly running the operation.Essential Duties/Responsibilities:
Promote safe work practices. Insure direct reports have all required safety training and personal protective equipment to complete assigned tasks safely. Conduct regular safety talks, jobsite safety inspections and tool box training.
Manage and supervise day-to-day operations for the assigned territory.
Ensure that the Field Services Department has the technical ability to support all sales efforts, take corrective action for any deficiencies.
Collaborate and provide technical assistance to sales resources assigned to the territory. In concert with the General Manager, review sales reports, pipeline and opportunities with sales resources monthly.
With each direct report, outline an individual, specific, growth and training plan tailored for that employees' desire for advancement. Review progress semi-annually.
Conduct semi-annual performance reviews with each direct report.
Develop and manage the annual budget for the assigned territory while assisting with strategic planning, vision, an business planning of the company.
Work with the Accounting Manager on collections and negotiate credit when necessary to ensure customer expectations are met.
Resolve customer issues in a timely, efficient and cost-effective manner, projecting a professional and customer-friendly attitude.
Occasionally travel between corporate offices and jobsites.
Qualifications:
10 years of experience in technical roles and fiscal responsibilities.
5 years of management experience is a plus.
High impact decision making.
Responsible for a single department or functional area either as a manager or functional expert.
Initiates and maintains relationships with key staff and other departments.
Makes authoritative decisions and recommendations having important impact on activities of the company.
Demonstrates a high degree of creativity, foresight and mature judgment in anticipating and solving unprecedented complexities.
Determines program objectives and requirements, organizing programs and projects and developing standards and guidelines for diverse activities.
$51k-84k yearly est. 19d ago
Field Service Manager
Power Motive Corporation 3.8
Service manager job in Albuquerque, NM
The Field ServiceManager is responsible for the efficient and profitable operation of the field service department; advising and making recommendations to the ServiceManager with respect to the best interests of the company wherever field service department activities are involved,
Essential Functions:
Ensures all warranty invoicing, to internal and external customers, is completed
Supplies all documents and reports needed to the Service or Branch Manager
Maintains and supplies all truck administrative paperwork, safety requirements and DOT records as necessary to keep the fleet trouble free
Works closely with the Branch/Servicemanager in policy matters as it pertains to the field service operations
Consults with the Branch/Servicemanager in reaching an agreement on annual departmental objectives and carries out programs in order to reach the set objectives
Collaborates with the Training Manager to schedule field technicians into respective schools and classes available to ensure technicians have current and necessary skills
Provides any safety equipment and training to all field service technicians as needed
Works with customers to resolve concerns about service work
Provides easy to read and accurate quotes to internal and external customers and PSSR'S to sell hours in the field service department
Recommends the most cost-effective repair procedure and guideline to all customers and PSSR's
Applies working knowledge of equipment systems to include basic mechanical and elect, and hydraulic systems
Maintains and executes good housekeeping and safety in the work area for the best possible image of the company and safety of the employees
Other duties as assigned by manager
Supervisory Responsibilities:
Oversees Technicians
Assists in the hiring, training, and direction the work of all field service personnel to efficiently perform at the highest level possible
Conducts performance reviews for all Field Service technicians.
Encourages the adherence to the company Principles in Practice and Core Values, and other company policies and guidelines
Required Education and Experience:
High School Diploma or GED
Some college or trade school preferred
5+ years experience servicing heavy equipment
3-5 years administrative/clerical
5+ years customer service experience
3-5 years sales experience
3-5 years supervisory/management experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic knowledge of Microsoft PowerPoint and Access
Intermediate knowledge of Microsoft Outlook and Excel
$39k-53k yearly est. 18d ago
Business Manager
Victra-Verizon Wireless Premium Retailer
Service manager job in Albuquerque, NM
Job Description
Business Manager
As a Business Manager here at Victra, Verizon's largest premium retailer in the United States, you will
partner with our front-line retail sales team within your assigned area to identify, qualify, and close
business sales opportunities. In addition to the day-to-day support of business sales within your
assigned network of retail locations, you will also be expected to hunt for new & repeat business sales
through your own prospecting efforts as you as you strive to meet and exceed monthly sales quotas.
You will need to be able to multitask and demonstrate extraordinary customer service, selling, and
analytical skills. As a Business Manager, you will also:
Meet and exceed monthly sales quota for assigned area
Identify and pursue new sales leads through daily prospecting
Partner with retail on coordinated prospecting efforts
Daily funnel management that includes tracking lead progress & sales forecasting
Build & deliver impactful sales proposal to prospective business customers
Ensure our business customers are taken care of and fully satisfied with their products & service
Ensure customers are setup and trained on purchased products & services
Frequent visits to assigned retail locations
Develop retail team on the business sales process, products, and services
Be available to assist with on floor side-by-side selling during store visits
Be available via phone to assist stores & customers
Stay informed on all current processes, promotions, and incentives
Attend meetings & calls as needed
Work collaboratively with Verizon's business team to support initiatives and training
Successful completion of motor vehicle report check is required
Success for a Business Manager is measured by business sales (B2B sales) within a defined territory.
This is not a comprehensive list of duties or functions and may not necessarily comprise of all the
"essential functions" for purposes of the ADA.
Salary:
We are proud our Business Managers earn a national #All-in average of $85,000 - $100,000 with additional earning potential when combining a base yearly rate and uncapped commission.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Diversity, Equity, & Inclusion Employee Resource Groups
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
Employees accrue paid time off each pay period at a rate no less than 40 hours per year for your first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable.
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime?
We invite you to apply today!
What we're looking for...
Your effectiveness to take care of external business contacts while conveying a positive, service-oriented
attitude is a requirement for this position. We are also looking for a Business Manager to bring the
following:
Strong background in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Excellent verbal, written, and presentation skills
Extraordinary attention to detail and strong organizational skills
Ability to maintain complete confidentiality and discretion in business dealings while exercising
sound business discernment
Ability to meet deadlines, prioritize, multi-task, and adjust to frequent change
Prior track record of achievement in sales positions, demonstrating significant accountability
Two years of outside sales experience in a business-to-business sales environment preferred
Four-year college degree from an accredited institution preferred
Wireless retail experience is a plus
Physical Requirements
Ability to lift 10 pounds
Ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
Minimum 50% within assigned territory (some overnight travel required)
You will receive monthly mileage reimbursement, company issued credit card, computer, discounted phone service and phone stipend. Due to the travel requirement, you will need to successfully pass a Motor Vehicle Record check and have a clean driving record.
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
$85k-100k yearly 7d ago
Service Manager - Big O Tire
Leeds West Group 4.3
Service manager job in Rio Rancho, NM
A ServiceManager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting and collaborating with the Store Manager and managing daily operations of the service department. A ServiceManager must exercise discretion and independent judgment with respect to matters that have a significant impact on business operations.
Essential Functions, Duties, and Responsibilities
Manage the service department's daily operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
Ensure all services are completed efficiently, accurately, timely, and in compliance with company, safety, and industry standards.
Analyze and monitor key performance indicators (KPIs) to track service department performance and identify areas for improvement.
Develop and implement strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications. This includes but is not limited to achieving high call conversion rates, correctly applying sales promotions and discounts, promoting financing options, ensuring quality repair services, conducting post-service follow-ups, obtaining positive customer reviews, and effectively resolving customer concerns and complaints promptly.
Serve as the primary point of contact for customers regarding service inquiries, estimates, and concerns.
Manage parts inventory, procurement, and supply chain relationships to ensure adequate stock levels and timely availability of parts for repairs and maintenance services.
Monitor parts pricing, margins, and usage trends to optimize inventory management and profitability.
Oversee, analyze, manage, and control inventory levels, inventory shrinkages, business costs and expenses, responsible use of P-Card, payroll management, injury and damage claims, and more to support business objectives and budgets.
Act as a key holder for the facility and successfully fulfill opening and closing procedures, including but not limited to nightly deposits, system close-out procedures, responding to alarms and security concerns after hours, and more.
Analyze, reduce, and minimize workplace safety concerns, injuries, and damages through training, enforcement, and service team compliance with OSHA and company safety policies, procedures, and industry best practices.
Ensure test drives are conducted correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
Perform other duties as assigned.
Supervisory Responsibilities
Direct supervisory responsibility, including the authority to direct, train, develop, mentor, support, evaluate, and effectively discipline service employees to ensure high-quality workmanship, customer satisfaction, and workplace culture.
Participates in and provides recommendations for the hiring, firing, advancement, promotion, or any other change of status of other employees.
Lead and foster a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
Implement, champion, and enforce business and leadership initiatives, directives, policies, procedures, best practices, and programs through conducting team meetings, training, audits, and more.
Manage the workflow, quality of work, and work schedules for all service employees.
Required Competencies
Strong sense of integrity.
Excellent people management skills.
Excellent analytical, decision-making, and problem-solving skills.
Excellent active listening skills.
Excellent verbal and written communication skills.
Excellent interpersonal, supervisory, diplomacy, and leadership skills.
Excellent sales and customer service skills.
Extensive knowledge of the automotive industry, automotive repair, business acumen, finance principles, procedures, and best practices.
Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Excellent organizational skills and attention to detail.
Excellent time management skills.
Proficient with technology, computer, and software systems, including Digital Vehicle Inspections (DVI).
Proficient in inventory and expense management.
Ability to thrive in a high-paced sales environment.
Ability to provide and receive constructive feedback.
Ability to manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Required Education, Credentials, and Experience
Minimum age requirement of eighteen years.
An active and unrestricted driver's license is required.
A high school diploma or equivalent is required; a bachelor's degree in business management or a related field is a plus.
A minimum of three years of related experience is required.
A minimum of three years of managerial experience is preferred.
Work Authorization & Employment Eligibility
Must be legally authorized to work within the United States while employed by Leeds West Groups.
Successful completion of background check.
Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record.
Workplace Culture, Conduct, and Expectations
In support of a positive, professional, safe workplace culture and environment, we adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination in accordance with our company policies and employment laws, as applicable. Additionally, employees are expected to conduct themselves positively, respectfully, ethically, and professionally.
Work Environment
This job operates in a fast-paced automotive retail and repair environment where employees are regularly exposed to indoor and outdoor climates and changing temperatures, automotive tools, equipment, fluids, and chemicals. The proper enforcement and use of Personal Protective Equipment (PPE), adherence to uniform standards, and compliance with OSHA safe workplace standards are required.
Physical Demands
This position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions in a demanding and dynamic environment.
This position requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and other repetitive motions; frequent lifting and carrying heavy parts and equipment weighing up to 50 pounds or more; physical endurance to work long hours in a fast-paced environment, often under tight deadlines; precise hand-eye coordination and manual dexterity; and adequate vision, hearing and speaking abilities.
Position Type/Expected Hours of Work This full-time, salary (overtime exempt), onsite position requires at least 50 hours of work per week. Business operations are Monday through Saturday and Sunday at various locations. Hours of operation and days of work may vary by location, business needs, and work schedules. This position regularly requires long hours and frequent weekend work.
Travel
This position requires up to 25% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment. Travel and mileage reimbursements may apply, subject to Company policy.
Equal Employment Opportunities
Leeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, ancestry, citizenship, physical or mental disability, genetic information, marital status, veteran status, or any other classification protected by applicable local, state, or federal laws.
Leeds West Groups meets all its obligations under the Americans with Disabilities Act and state and local disabilities laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their jobs. For questions about the reasonable accommodations process or to request a reasonable accommodation, please contact Human Resources.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Benefits
Health, dental, and vision insurance
Flexible and health savings account options
Retirement savings plan
Voluntary life and disability insurance plans
Paid time off and holidays
Pay incentive programs
Performance awards
Professional development opportunities and reimbursements
Employee discounts on automotive services and products
Paid uniforms
$37k-49k yearly est. 5d ago
Regional Operations Manager
Epiphany Business Services, LLC 4.5
Service manager job in Albuquerque, NM
Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.
We are looking for a service-oriented, motivated individual to join us as a Regional Operations Manager to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide.
Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.
We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job.
If you are interested in joining this mission-driven team, please consider applying today!
What we are looking for:
An experienced and driven Regional Operations Manager (ROM) to be responsible for ensuring the multi-site locations within their assigned region are operating as smoothly and efficiently as possible. Our ideal candidate will be biased towards action, passionate about leading and developing their team, and capable of partnering with providers and corporate departments, to make certain their region provides only the highest standard of quality dermatology services possible.
What you'll do:
Lead and develop clinic-level leaders while supporting a diverse team of providers, aestheticians, and medical and administrative team members.
Monitor KPIs for performance, recognize strong execution and provide coaching for clinics falling short of expectations.
Work with supervisors to ensure patient experience best practices are followed by all.
Analyze and troubleshoot workflows to identify patterns, trends, and process improvement opportunities in accordance with business and patient care goals.
Laser-focus on the patient experience and provide necessary support to providers to elevate patient care standards.
Play an active role in the recruiting and onboarding of new employees, adhering to Epiphany's standards of excellence for recruiting and onboarding.
Assist with relocations, expansions, renovations of clinics in support of increasing size, adding services with the goal of improving access to care.
Provides effective, thorough, and objective support to team members including but not limited to timely completion of training, performance management, attendance, conflict resolution, investigations, employee meetings, and corrective action
Partner with HR Business Partner and Regional Leadership for more complex employee relations issues.
Develop and maintain positive and trustworthy relationships across all levels of the organization (including providers) to improve work relationships, build morale, and increase productivity and retention.
Coordinate and collaborate with the team to ensure timely response and resolution of patient/family complaints.
Ensure supervisors are properly maintaining office/clinical/cosmetics supplies to ensure the clinic is properly stocked.
Support clinics in addressing any escalated office equipment and clinical issues/orders, working with outside departments as necessary for repairs/replacements.
Plan, coordinate, and conduct regular staff meetings, providing constructive input for clinic improvements and solutions.
Other duties as assigned.
It'll help to have/be:
Ability to build and maintain positive relationships with providers, patients/families, peers, vendors, and other team members.
Ability to receive and apply constructive input for performance improvement and individual growth.
Excellent customer service skills and viewed as a flexible team player able to interface professionally with all levels of the organization.
Detail-oriented and able to handle multiple tasks with accuracy, following through to completion.
Excellent organizational and prioritization skills with a proven ability to meet deadlines.
Ability to work in a fast-paced, dynamic and at times, intense environment.
Ability to work independently and capable of critical thinking and creative solutions to challenging and complex problems.
Strong interpersonal skills and effective verbal and written communication.
Qualifications/Experience:
Minimum of five (5) years of supervisory experience, with at least one (1) year in a healthcare environment.
High school diploma required. Bachelor's or Associate's degree preferred.
Work environment and physical requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits:
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!
$54k-73k yearly est. Auto-Apply 7d ago
Assistant Manager w Food Service (Albuquerque, NM- Store #1723)
Southwest Convenience Stores LLC 4.3
Service manager job in Albuquerque, NM
The Assistant Store Manager with Food Service is responsible for the daily operations and success of the QSR food concept. This role ensures the QSR is well-stocked, clean, and provides excellent customer service while ensuring compliance with health & safety standards.
KEY RESPONSIBILITIES:
Oversee daily QSR activities to ensure smooth operations.
Maintain inventory levels by accurately ordering and monitoring supplies.
Ensure the QSR remains clean and organized.
Provide exceptional customer service and resolve any issues promptly.
Handle financial transactions accurately and efficiently.
Develop, lead & support Sales Associates with Food Service
All activities will be performed in support of the strategy and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.
EDUCATION AND EXPERIENCE
One (1) or more years' Experience working in retail environment (Preferred)
Valid Driver's License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
Food safety manager training
JOB REQUIREMENTS
Active Listening
Demonstrating Ongoing Value
Ability to Take Initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
Is responsible for continued training, education, and development of all employees in the assigned QSR. All employees will complete training according to corporate policies, procedures, and guidelines.
Will help and aid in the recruitment of potential candidates.
Manage and resolve customer issues and conflicts in a professional manner.
Must have a form of communication to be reached.
Teach and role model customer service and suggestive selling techniques.
Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain QSR image to company standards.
Responsible for unloading deliveries, organizing inventory and food supplies.
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
$24k-31k yearly est. 9d ago
Business Manager
Victra 4.0
Service manager job in Albuquerque, NM
As a Business Manager here at Victra, Verizon's largest premium retailer in the United States, you will partner with our front-line retail sales team within your assigned area to identify, qualify, and close business sales opportunities. In addition to the day-to-day support of business sales within your
assigned network of retail locations, you will also be expected to hunt for new & repeat business sales
through your own prospecting efforts as you as you strive to meet and exceed monthly sales quotas.
You will need to be able to multitask and demonstrate extraordinary customer service, selling, and
analytical skills. As a Business Manager, you will also:
* Meet and exceed monthly sales quota for assigned area
* Identify and pursue new sales leads through daily prospecting
* Partner with retail on coordinated prospecting efforts
* Daily funnel management that includes tracking lead progress & sales forecasting
* Build & deliver impactful sales proposal to prospective business customers
* Ensure our business customers are taken care of and fully satisfied with their products & service
* Ensure customers are setup and trained on purchased products & services
* Frequent visits to assigned retail locations
* Develop retail team on the business sales process, products, and services
* Be available to assist with on floor side-by-side selling during store visits
* Be available via phone to assist stores & customers
* Stay informed on all current processes, promotions, and incentives
* Attend meetings & calls as needed
* Work collaboratively with Verizon's business team to support initiatives and training
* Successful completion of motor vehicle report check is required
Success for a Business Manager is measured by business sales (B2B sales) within a defined territory.
This is not a comprehensive list of duties or functions and may not necessarily comprise of all the
"essential functions" for purposes of the ADA.
Salary:
We are proud our Business Managers earn a national #All-in average of $85,000 - $100,000 with additional earning potential when combining a base yearly rate and uncapped commission.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Diversity, Equity, & Inclusion Employee Resource Groups
* Frequent Contests
* Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
Employees accrue paid time off each pay period at a rate no less than 40 hours per year for your first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable.
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime?
We invite you to apply today!
What we're looking for...
Your effectiveness to take care of external business contacts while conveying a positive, service-oriented
attitude is a requirement for this position. We are also looking for a Business Manager to bring the
following:
* Strong background in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
* Excellent verbal, written, and presentation skills
* Extraordinary attention to detail and strong organizational skills
* Ability to maintain complete confidentiality and discretion in business dealings while exercising
* sound business discernment
* Ability to meet deadlines, prioritize, multi-task, and adjust to frequent change
* Prior track record of achievement in sales positions, demonstrating significant accountability
* Two years of outside sales experience in a business-to-business sales environment preferred
* Four-year college degree from an accredited institution preferred
* Wireless retail experience is a plus
Physical Requirements
* Ability to lift 10 pounds
* Ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
* Minimum 50% within assigned territory (some overnight travel required)
* You will receive monthly mileage reimbursement, company issued credit card, computer, discounted phone service and phone stipend. Due to the travel requirement, you will need to successfully pass a Motor Vehicle Record check and have a clean driving record.
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
$27k-36k yearly est. 6d ago
Assistant Manager - Pavilions at San Mateo
The Gap 4.4
Service manager job in Albuquerque, NM
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
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How much does a service manager earn in Albuquerque, NM?
The average service manager in Albuquerque, NM earns between $40,000 and $106,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Albuquerque, NM
$65,000
What are the biggest employers of Service Managers in Albuquerque, NM?
The biggest employers of Service Managers in Albuquerque, NM are: