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Waterpark Operations Manager (Full-Time)
Six Flags White Water 4.1
Service manager job in Marietta, GA
Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations.
Responsibilities:What's In It For You?
Full-Time position with competitive pay, bonus, and benefits plan
Quarterly 401K match on up to 5% of your contributions
Free passes for your family and friends
Free admission to regional attractions and other regional theme parks
Essential Duties and Responsibilities
Oversee all operational functions related to the safe and effective operation of Aquatics, Front Gate, and Park Services.
Monitor and affect Guest Satisfaction by championing guest service programs and initiatives.
Support and enforce corporate Operations and Safety policies and initiatives.
Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service.
Routinely inspect all areas for hazards and other safety-related risks.
Communicate with Park management and Team Members on any hazards that exist or may come to exist.
Proactively manage safety and ensure all attractions are operating safely.
Ensure proper staffing levels are maintained through recruiting, interviewing, and retention programs.
Development and maintenance of expense budgets and annual business plans for areas of responsibility.
Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings.
Recruit and hire seasonal employees to ensure proper staffing levels.
Develop and administer departmental policies and procedures.
Request and review bids for outside service contracts outlined within expense budgets.
Interface with the Maintenance division to maximize safety and maximize the Guest ride experience.
Responsible for maintaining a Total Safety culture for both Guests and Team Members.
Maintain cleanliness throughout the Park with special attention to back areas and storage facilities.
Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments.
Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance.
Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention.
Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback.
Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement.
Serve as Park and Departmental Duty Manager.
Perform all other duties as assigned.
Salary Range: starting at $59,000 (Based on experience and certifications)
Reports To: Waterpark Director
Qualifications:
Minimum Requirements
3+ years of progressive leadership experience in Operations, theme parks, or similar operations.
College degree in Business, Management, and/or equivalent management experience.
Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds.
Strong leadership and communication skills, both written and verbal.
Experience preparing and managing budgets.
Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
Excellent communication skills, both written and verbal.
Must have a valid driver's license.
Computer literacy with proficiency in Microsoft Office applications.
Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays.
Must have the ability to stand, walk, crouch, bend, stoop, kneel, and lift up to forty pounds occasionally.
Strong experience in training and presentation skills to develop large teams.
Must be capable of bending, squatting, kneeling, and climbing heights in excess of 200 feet.
$59k yearly Auto-Apply 4d ago
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Sr. Operations Manager
Amazon 4.7
Service manager job in Jefferson, GA
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of full-time Amazon experience
- Experience in performance metrics, process improvement, and Lean methodologies
- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations
- 7+ years of direct management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
- Experience leading large contingent workforce programs
- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
- Experience working cross functionally across several teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Jefferson - 135,000.00 - 182,700.00 USD annually
$96k-139k yearly est. 1d ago
Customer Service Manager
Group Bayport
Service manager job in Suwanee, GA
Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.
For more about Group Bayport, please visit: **********************************
LinkedIn: ********************************************************
Role Summary
This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units.
In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team.
Job Responsibilities
Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth.
Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing.
Manage U.S.-based Designers for Service, Support, and Pre-Order Queries.
Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation.
Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies.
Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality.
Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs.
Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements.
Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership.
Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints.
Manage complex escalations and resolve customer issues, acting as the final point of escalation when required.
Job Requirements
Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field.
5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles.
Proven track record leading teams in the U.S. and collaborating with international teams globally.
Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions.
Coordination across time zones as required.
Behavioral Skills
Excellent verbal and written communication skills.
Strong organization and time management skills.
Demonstrated leadership, coaching, and conflict resolution abilities.
Ability to analyze complex issues and recommend process improvements.
Strategic planning and project management skills.
Commitment to high-quality customer experiences.
Technical Skills
Strong experience managingservice operations via CRM, chat, and phone systems.
Oversee payroll management and staff rostering experience.
Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics.
Familiarity with onboarding creative/design team members preferred.
Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce.
Key Responsibility Areas (KRA) & KPIs
Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality.
Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions.
First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks.
Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being.
Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement.
Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact.
SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations.
Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism.
Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies.
Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements.
Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$32k-58k yearly est. 1d ago
Service Delivery Manager
Surelock Technology
Service manager job in Buford, GA
Who We Are
SureLock Technology has grown through one simple belief, invest in people, and everything else follows. Our team is the heartbeat of our success. As we've expanded our technical capabilities and embraced emerging technologies, one thing has never changed, our commitment to the people behind it all.
We prioritize continuous learning and a collaborative culture where people feel supported and inspired to do their best work. Our customers feel that energy too, which is why they keep coming back.
If you're someone who takes pride in creating order out of complexity, empowering teams, and delivering experiences customers rave about, then you'll feel right at home here.
About the Role
The Service Delivery Manager ensures our services are delivered smoothly, consistently, and with genuine care. You'll lead our delivery teams as you guide customers through technical engagements, shaping the processes that keep operations running at a high level.
The Service Delivery Manager is an in-house, on-site role with SureLock. Residing within 25 miles of Buford, GA or the following areas is highly preferred: Lawrenceville, Duluth, Gainsville, etc.
This role is all about aligning people, priorities, communication, and expectations so every customer interaction is seamless and every project lands exactly as expected.
What You'll Do
Coach, mentor, and support engineers and delivery staff in a way that brings out their best
Foster a team culture centered on company values
Set clear expectations, celebrate wins, and ensure everyone knows how their work contributes to bigger goals
Develop delivery plans that support company objectives and create predictable, high-quality outcomes
Stay curious about emerging technologies, customer needs, and industry trends to keep our services forward-thinking
Serve as a trusted partner to customers, translating their goals into practical, actionable delivery plans
Build long-term relationships based on trust, transparency, and consistent follow-through
Facilitate communication between customers and internal teams so nothing slips through the cracks
Manage the full lifecycle of IT projects from kickoff to post-implementation review
Track timelines, budgets, risks, and quality standards to ensure projects land exactly where they should
Partner with sales and engineering to ensure proper scoping, planning, and handoffs during every engagement
Maintain delivery standards, processes, and best practices that support predictable excellence
Introduce tools, workflows, and efficiencies that help the team move faster and smarter
Conduct service reviews to identify patterns, opportunities, and places where we can elevate the customer experience
What You'll Bring
Bachelor's degree in IT, Computer Science, Business, or related field (Master's a plus) or equivalent experience.
Experience successfully leading delivery or professional services teams in a fast-paced IT services environment
Demonstrated experience delivering technical infrastructure projects, including network and data center implementations, from planning through close-out.
Strong background in enterprise networking, including wired switching/routing and wireless architectures (Aruba, Cisco, Mist, or equivalent platforms).
Proficiency with server, virtualization, and hyper-converged environments such as VMware, Nutanix, or similar technologies.
Working knowledge of enterprise security technologies, including firewalls, VPNs, authentication systems, and best practices for securing network and server environments.
Experience managing IT service operations, including help desk teams, ticket workflows, escalations, and adherence to SLAs.
A leadership style that drives accountability and clear communication
Demonstrated ability to develop, foster, and maintain strong customer relationships
A track record of managing complex technology projects with clarity and consistency
PMP or similar certification is a plus.
Existing relationships in the channel services community are a bonus but not required.
What It's Like to Work Here
We're a team that shows up with intention every single day. Our culture reflects four guiding values that shape how we lead, collaborate, and serve:
Proactive Ingenuity - Our team is forward thinking and resourceful. We regularly solve problems before they surface, and we encourage fresh ideas that keep us ahead of the curve.
Positive Team Harmony - We work together with respect, energy, and a genuine desire to lift each other up. Everyone's contribution matters, and everyone has a place here. Protecting our culture with positivity has helped us scale and attract partners who want to work with us.
Relentless Commitment - We follow through and take pride in delivering excellence no matter the challenge. Good enough is never our standard.
Trusted Reliability - Our clients and teammates know they can count on us. We communicate clearly, own our responsibilities, and build confidence through consistent actions.
At SureLock, we're not just looking for someone who can perform the tasks of the job. We're looking for someone who embodies these values and is excited to shape how our customers experience us and how our teams experience their work every day. We want team member who are “all in.”
Why Join SureLock Technology?
SureLock has grown from $200K in revenue in 2019 to a projected $26M in 2025, and we're still accelerating. We are a multi-year Inc. 5000 honoree with a culture grounded in our values and a deep commitment to excellence. You'll step into a pivotal leadership position at a defining moment in our expansion. And you'll collaborate with a passionate, highly engaged team. Within this team, you'll play a meaningful role in shaping the future of IT solutions in the Southeast and beyond.
Compensation:
Salary: $85,000 - $90,000
Ready to Explore This Opportunity?
We'd love to connect with you.
Please send the following to *************************:
Your resume
A cover letter sharing why you want to work with us specifically and answers to the following short questions:
-How does this role align with your goals
-Do you drive the speed limit?
* Applications without a cover letter will not be considered.
* Applications only submitted via LinkedIn could be missed, so please make sure you apply through the email address above.
$85k-90k yearly 11h ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Atlanta, GA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Water Operations Field Manager
Processminer Inc.
Service manager job in Atlanta, GA
The ProcessMiner Water Operations Field Manager is a hands-on, customer-facing role that sits at the intersection of operations, lab work, and technology.
You will spend most of your time on-site at customer water and wastewater facilities, supporting the installation and operation of ProcessMiner solutions. That includes mechanical and instrumentation work, sample collection, lab testing, equipment checks, data entry, and direct operator support.
If you're not comfortable traveling frequently, working in active industrial plants, wearing PPE, and talking with operators and plant managers every day, this is not the right role.
Key Responsibilities
1. Site Operations & Process Monitoring
Act as the on-site ProcessMiner operator for assigned projects, supporting day-to-day plant operations related to our solution.
Monitor process performance using plant instruments, field measurements, and ProcessMiner dashboards.
Observe changes in operating conditions and interpret meter, gauge, and analyzer readings to identify potential issues or optimization opportunities.
Conduct routine field checks on pumps, valves, blowers, and other process equipment tied to our system.
Maintain a site log of operations, events, process changes, alarms, and key parameters.
2. Installation, Commissioning & Equipment Support
Support the installation and commissioning of ProcessMiner hardware and software at customer sites
Sensors and analyzers (e.g., flow, pressure, turbidity, pH, DO, ORP, conductivity)
Sampling lines and small-bore piping where applicable
Edge devices, industrial PCs, or networking hardware
Work with plant staff and ProcessMiner engineers to bring systems online, validate signals, and confirm that data, alarms, and controls are functioning as designed.
Perform basic troubleshooting and minor repairs/adjustments on instrumentation, sample lines, and auxiliary equipment as needed.
Coordinate with ProcessMiner remote teams for issues that require advanced technical support.
3. Sampling, Lab Work & Testing
Perform routine sample collection from process streams in accordance with site and regulatory protocols.
Conduct standard wet lab tests, such as:
TSS (Total Suspended Solids)
COD/BOD as applicable
Ammonia, Nitrate
pH, Conductivity, Turbidity, Alkalinity
Mixed Liquor Suspended Solids (MLSS)
Heavy Metal Ion traces
Other basic parameters as required by project scope
Accurately record, interpret, and communicate lab results to the ProcessMiner team and plant staff for process control decisions.
Help design and execute field trials and optimization tests (e.g., chemical dosing trials, filter performance checks, dewatering tests).
4. Customer Support, Training & Relationship Management
Serve as a primary on-site contact for operators, supervisors, and plant management during project rollout and stabilization.
Provide operator training on:
ProcessMiner dashboards and alerts
Data entry or verification procedures
Basic troubleshooting steps
Translate operator feedback and real-world issues into clear, actionable information for ProcessMiner engineers and product teams.
Represent ProcessMiner professionally on-site, building trust through reliability, responsiveness, and clear communication.
5. Data, Reporting & Documentation
Enter and validate process and lab data in ProcessMiner tools, spreadsheets (Excel), or customer systems as required.
Prepare routine reports summarizing:
Key process KPIs
Lab test results
Equipment status and downtime
Notable events or deviations
Follow and contribute to Standard Operating Procedures (SOPs) for sampling, testing, installation, and site support.
Document findings, incidents, and improvement opportunities in a structured, repeatable way.
6. Safety & Compliance
Strictly follow all site safety rules, ProcessMiner safety policies, and regulatory requirements.
Use appropriate PPE and safe work practices in confined spaces, at heights, near basins/tanks, and around moving equipment.
If not already certified, obtain necessary confined space entry, lockout/tagout, and forklift training where required for specific projects.
Immediately report safety incidents, near misses, and equipment failures.
Knowledge, Skills, and Abilities
Ability to read, write, and interpret:
Safety rules and site-specific procedures
SOPs, operating manuals, and lab test procedures
Basic P&IDs and process flow diagrams (or willingness to learn quickly)
Ability to write and interpret routine reports and email correspondence for internal and customer stakeholders.
Strong verbal communication skills with plant operators, supervisors, vendors, and project teams.
Comfort with basic math and process calculations, including:
Flow, volume, and dosing calculations
Concentrations, proportions, and unit conversions
Basic algebra and geometry used in process work
Ability to complete standard wet lab tests (TSS, COD/BOD, pH, Conductivity, Turbidity, etc.) with accuracy and consistency.
Basic computer skills:
Proficient with Word and Excel (or Google Docs/Sheets)
Comfortable using web-based dashboards and mobile apps
Able to learn new software tools quickly
Strong mechanical and process aptitude:
Understanding of pumps, valves, blowers, hydraulics, and basic process controls
High personal ownership: able to work independently within established procedures and know when to escalate issues.
Minimum Education and Experience
High school diploma or GED required; associate degree or technical certification in environmental science, water/wastewater technology, chemistry, and/or related field experience preferred.
2+ years of experience in water or wastewater treatment plant operations, lab work, or closely related industrial process operations.
Existing state-recognized Water or Wastewater Operator license is a strong plus; willingness and ability to obtain one if required by certain sites.
Valid driver's license with an acceptable driving record.
Ability to successfully pass background check, drug screen, and site-required medical/fit-for-duty examinations.
Travel & Work Environment
This role requires frequent travel (50-80%) and multi-day stays at customer sites.
Work is primarily performed in industrial environments, including:
Municipal and industrial water/wastewater plants
Sludge handling and dewatering areas
Chemical feed and storage areas
Regular exposure to:
Wet and humid conditions
Odors associated with wastewater and sludge
Noise, moving mechanical parts, and outdoor weather
Physical requirements:
Standing and walking for extended periods
Climbing stairs and ladders
Occasional lifting of up to ~50 lbs (samples, small equipment, etc.)
If you like being in the field, solving real process problems, working closely with operators, and seeing the impact of your work on water quality and plant performance, this role will fit you. If you want to sit behind a desk all day, it won't.
$44k-78k yearly est. 3d ago
Division Manager/Principal Geotechnical Engineer
Ninyo & Moore, A Socotec Company
Service manager job in Atlanta, GA
We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Atlanta, Georgia as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success.
Key Responsibilities:
Oversee division operations, budgets, and workload planning.
Serve as Principal-in-Charge on major projects, providing technical oversight and quality review.
Mentor and guide project managers and technical staff.
Manage client relationships, contracts, and project deliverables.
Track KPIs, financial performance, and implement corrective actions as needed.
Support business development and strategic growth initiatives.
Qualifications:
B.S. or M.S. in Civil or Geotechnical Engineering.
10+ years of experience managing engineering projects and teams.
Licensed Professional Engineer (PE) required.
Strong leadership, communication, and organizational skills.
Proficiency in geotechnical design software.
Ability to visit field sites as needed; valid driver's license required.
$56k-104k yearly est. 1d ago
Industrial Property GM: On-Site Operations Leader
Jones Lang Lasalle Incorporated 4.8
Service manager job in Atlanta, GA
A leading global real estate firm is seeking a General Manager to oversee the management of industrial properties in Atlanta, GA. Responsibilities include managing operations, finances, and tenant relations to maximize property value. The ideal candidate should have over 7 years of experience in real estate management, strong financial skills, and excellent communication abilities. This role supports personal well-being with comprehensive benefits including a 401(k) plan and medical coverage.
#J-18808-Ljbffr
$50k-112k yearly est. 3d ago
Group Manager
Krypton Fund Services
Service manager job in Atlanta, GA
Primary Responsibilities
Ensure client satisfaction by establishing and adhering to policies and procedures related to Operations and the company, with a focus on enhancing client experience and service delivery.
Foster effective communication among all staff levels to promote a collaborative environment and a culture of engagement and teamwork.
Address and resolve client needs promptly and comprehensively, proactively identifying opportunities for service improvement and initiating corrective action when necessary.
Represent Operations with external stakeholders, including client auditors, maintaining positive relationships and open dialogue to ensure alignment with client expectations.
Manage the implementation process of new clients, collaborating with cross-functional teams to ensure a smooth transition and efficient set-up within Operations while also fostering positive client experiences.
Assist senior management in policy development and the implementation of internal controls, with particular emphasis on promoting staff engagement and empowerment.
Review financial reporting/NAV packages for accuracy, adherence to controls, and timeliness, providing insights and recommendations for improvement as needed.
Research and resolve accounting and tax issues, providing expert guidance and support to internal stakeholders and clients as required.
Stay informed of regulatory requirements and liaise with the local regulator as necessary to ensure compliance,
Assist and drive staff engagement initiatives.
Conduct employee appraisals in line with the company's performance management tools, providing constructive feedback and support for professional development while fostering a culture of employee engagement and growth.
Ensure adherence to and actively participate in the annual SOC Type II audit process but gathering evidence, working with the auditors and participating in the internal audit function.
Represent the company at networking events, as needed, and be able to represent the Operations process articulately with prospective clients.
Qualifications Required:
A professional accounting qualification
Minimum 15 years of experience working in fund administration, specifically with exposure to financial markets/institutions, debt funds, hedge funds or private equity vehicles
Minimum of five (5) years of experience managing a team of 10 or more, both in-person and remote.
Strong knowledge of investment accounting and technical knowledge of alternative investments, fund accounting and the preparation of financial statements
Paxus and/or Investran experience preferred
Detailed knowledge and understanding of regulatory matters including Anti-Money Laundering/Anti-Terrorist Financing and other regulatory reporting
Strong computer skills and effective communication skills, both verbal and written
The willingness to work overtime and public holidays when required
Based in Atlanta, GA
$79k-123k yearly est. 1d ago
Community & Operations Manager
Collaborative Real Estate
Service manager job in Atlanta, GA
We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA)
Company: Collaborative Real Estate
Employment Type: Full-Time | Exempt
Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast.
Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy.
We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day.
What You'll Do
Community & Member Experience
Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture
Support and connect members, helping them feel informed, engaged, and supported
Onboard new members and teams, ensuring they feel inspired from day one
Assist in planning and hosting community events, workshops, and gatherings
Help coordinate meeting room and event space bookings
Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem
Operations & Space Management
Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination
Manage supplies, technology needs, visitor access, and general administrative support
Keep Studio B. polished, organized, and running smoothly
Troubleshoot basic tech or facility issues as needed
Assist with event setup, logistics, and on-the-ground coordination
Growth, Sales & Storytelling
Lead engaging, high-energy tours for potential members
Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships
Assist with event inquiries and help build a strong calendar of meetings and community events
Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins
Who You Are
High-energy, warm, approachable - a natural “community host”
Exceptionally organized with strong multitasking instincts
Confident communicator, comfortable giving tours and speaking with prospective members
Service-minded with light sales experience or interest
Proactive, resourceful, and skilled at anticipating needs
Curious about innovation, entrepreneurship, and connecting people
Early- or mid-career professional with strong administrative and operational instincts
Qualifications
Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience
Proficiency in MS Office; familiarity with Canva and CoWorks a plus
Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful
Comfortable working early mornings, evenings, or weekends for events
Ability to lift/move event materials as needed
About Collaborative Real Estate (CRE)
CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life.
We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.
$48k-82k yearly est. 1d ago
Operations Manager, Neurology
Eagle Telemedicine 3.7
Service manager job in Atlanta, GA
The Operations Manager, Neurology, is responsible for day-to-day operational oversight of the Neurology service line. In conjunction with operational and clinical leadership, they are responsible for effective implementation of new programs, ongoing management of existing programs, and ensuring continuous outstanding services for all Neurology programs.
Essential Duties:
· Service Line Management
o Works closely with the Stroke Program Coordinator to:
Implement and enforce service line specific policies and procedures
Implement service line specific measurement systems to manage program performance
Create and execute action plans for service improvement based on the results of the measurement systems that were developed
Aggregate and communicate various metrics relevant to service line to clinical and operational leadership
o Stays informed of internal and external factors that could impact service line
o Collaborates with Medical Directors and Vice President of Clinical Services to enhance, implement, and revise service line specific clinical initiatives
o Identify and recommend improvements to the way the service line is operationalized
o Collaborates with clinical and operational leaders in the development and delivery of services to ensure alignment with patient needs, client contracts, and operational plans.
o Continuously evaluates service quality from an operational perspective
Supports corporate initiatives and special projects as needed.
· Program Management
o Accountable to manage successful telemedicine program implementations
Plans, executes and finalizes projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors/consultants in order to deliver projects according to plan.
Defines project initiatives and oversees quality control throughout the project lifecycle.
o Drives collaboration with internal teams
Works with Licensing and Credentialing to effectively prioritize providers
Interfaces with Business Development to understand the pipeline of new programs
Manages programs in tandem with the Clinical Services team
o Ensures new program implementations are tailored to the needs of service line
o Establishes and maintains effective working relationships with physicians and clients
o Maintains oversight of the physician onboarding process for service line
o Manages programs post go-live and directs team regarding necessary changes or improvements to specific programs
o Build relationships with clients based on trust and respect and act as a client advocate to ensure they are receiving the highest level of service
o Identifies expansion opportunities and potential partners
o Participates in Administrator on Call Rotation
Required Knowledge, Skills, and Abilities
· Microsoft Office Suite
· Solid communication skills, both written and verbal
· Excellent problem-solving skills and the ability to multi-task
· Solid ability to make confident decisions
· Ability to lead others and drive for results
· Strong ability to follow through and high attention to detail required
· Flexibility and willingness to take on new tasks with guidance
· Patience, persistence, and a good attitude
Education and Experience
· Bachelor's degree or other equivalent experience
· 3+ years Healthcare experience required
· 3+ years Project management experience required
· Experience working with a Neurology practice required
$48k-85k yearly est. 1d ago
Plant Manager
TRS Staffing Solutions 4.4
Service manager job in Conyers, GA
Our client, a leading manufacturer of disposable food packaging products, is seeking a Plant Manager to join their team in Conyers, GA.
Directs plant operations within a facility up to 600 employees and a focus on meeting Key Performance Indicators (KPI's) for safety, quality, production, efficiency, and service.
Duties and Responsibilities
Develop and implement new and improved operations and processes, all with a committed focus on safety, quality, service and cost
Direct practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet quality standards, and serve the needs of our customers.
Lead continuous improvement initiatives
Direct plant leadership team to assess progress, analyze problems, facilitate solutions, identify resources and adjust plans as needed
Ensure that objectives are achieved at the lowest cost consistent with quality requirements
Identify, recommend, and implement short- and long-term business strategies
Responsible for the organization's planning and budgeting
Monitor KPI's anticipating and correcting trends which would compromise achievement of targets
Facilitate regular improvement planning sessions to identify key strategic opportunities to achieve manufacturing strategic goals and develop related action plans with measurable outcomes.
Support and reinforce the effective application of the Daily Management System to validate that actions lead to desired performance improvements.
Lead by example to promote and encourage employees to strongly commit to safety and GMP (Good Manufacturing Practices)
Understand, support and follow management expectations in alignment with company values
Competencies
Meet and aim to exceed the company's management expectations which include, but are not limited to:
Manage self - exhibit personal accountability and use good judgment, etc.
Develop the team - create a motivational environment and provide constructive feedback, etc.
Advance the business - continuously improve and provide a strategic focus, etc.
Education, Knowledge, Skills, and Experience
Bachelor's degree in engineering, Business or related field with seven (7) years of manufacturing operations management or leadership assignments demonstrating a progression of increased scope and responsibility
Five (5) years of experience managing employees with supervisory responsibilities
Knowledge of business and management principles involved in planning, resource allocation, cost analysis and budgeting, people management, and leadership guidance
Displays strong interpersonal skills and is accessible and approachable
Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams
Ability to utilize business sense and creativity to develop new ideas, approaches and solutions
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPoint
Demonstrated project management experience
Prior Plant Manager experience, preferred
Experience managing multi-shift or continuous operations, preferred
Paper converting, chemical or plastics processing, or packaging industrial experience, preferred
Lean manufacturing experience, preferred
Physical Demands, Work Environment, and Other Requirements
Ability to be on-call 24/7
Work is split between an office environment, production facility, and/or warehouse
Exposure to extreme heat, loud noise, dirt, dust, odors, and fumes is probable
Required to wear personal protective equipment (PPE) in required areas
Ability to obtain and maintain a valid driver's license
Authorized to work in the United States
$53k-92k yearly est. 1d ago
General Manager
Istaff 3.2
Service manager job in Marietta, GA
We are seeking a highly experienced Construction General Manager to lead and scale a rapidly growing portfolio of large-scale industrial manufacturing projects. This role is responsible for overseeing multiple concurrent projects-often exceeding 10 active builds at a time-with individual project values ranging into the hundreds of millions of dollars. The General Manager will operate at a project executive level, providing strategic oversight, developing project leadership teams, and delivering clear, consistent reporting to executive leadership.
Key Responsibilities
Provide executive-level oversight of a large, fast-growing portfolio of industrial construction projects, managing 10+ active projects concurrently with increasing scope and complexity
Lead, mentor, and develop Project Managers, Project Executives, and field leadership teams to ensure consistent execution, accountability, and performance
Maintain full responsibility for project schedules, budgets, risk management, and delivery across all active projects
Deliver regular, high-level updates to C-suite leadership on project status, timelines, financials, and key risks
Oversee design-build project delivery, including preconstruction planning, design coordination, procurement strategy, and construction execution
Ensure strong alignment between preconstruction, procurement, and field operations to support schedule certainty and cost control
Maintain a strong field presence and operational understanding of day-to-day construction activities, ensuring constructability, safety, and quality standards are met
Supervise large, multi-disciplinary teams across engineering, project management, and field operations
Drive operational consistency, process improvement, and scalability as the organization continues to grow
Required Experience & Qualifications
Minimum of 15 years of experience in the construction industry, with a background in engineering, architecture, or construction management
Proven experience delivering large-scale industrial manufacturing construction projects
Career progression that includes time spent in the field (e.g., Field Engineer, Project Manager) prior to advancing into senior leadership or General Manager roles
Demonstrated experience operating at a Project Executive or General Manager level, overseeing multiple projects simultaneously
Strong experience with design-build delivery models, including preconstruction design planning, procurement coordination, and field execution
Proven ability to lead, supervise, and develop large teams across multiple projects and disciplines
Deep understanding of construction operations, project controls, and the realities of field execution
Ability to thrive in a high-growth environment managing increasing project volume and complexity
$38k-54k yearly est. 2d ago
Environmental Services Operations Manager - 2nd Shift - Northeast George Health System
Aramark 4.3
Service manager job in Gainesville, GA
$2,500 SIGN-ON BONUS
Aramark Healthcare+ is seeking an Environmental Services Operations Manager- 2nd shift to join their team at Northeast Georgia Healthcare System in Gainesville, GA. The Environmental Services Operations Manager - 2nd shift is responsible for developing and executing facilitysolutions to ensure all health and safety standards are met. The Environmental Services Operations Manager - 2nd shift is responsible for servicing and/or maintaining a physical location or site to client specifications, leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.
Job Responsibilities
Leadership
? Overall ownership and accountability of operational management and financial performance of the unit
? Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
? Reward and recognize employees
? Identify and engage top talent and develop team members to their fullest potential within the organization
? Plan and lead team management meetings
? Ensure safety and sanitation standards in all operations.
Client Relationship
? Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
? Identify client needs and communicate operational progress
? Deliver and model WEST as the foundation for delivering excellent customer service
? Facilitate and support new business and retention activities.
? Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Financial Performance
? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
? Ensure the completion and maintenance of financial statements relative to the department
? Oversight and responsibility to deliver client and company financial targets
? Adopt all Aramark processes and systems, eliminate custom/manual reports
? Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
? Implement and maintain GM agenda for both labor and total quality management requirements
? Create value through efficient operations, appropriate cost controls, and profit management
? Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 3 years of experience in healthcare environmental services
? Requires up to 2 years of experience in a management or supervisory role preferred
? Requires a Bachelor Degree or equivalent experience
? Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
$35k-53k yearly est. 8h ago
Branch Manager
Intrepid Prosperity
Service manager job in Gainesville, GA
Branch Manager - Landscape Operations
📍 Northeast Atlanta Metro (Gainesville, GA)
(Potential additional opening: Cartersville, GA)
💼 Full-Time | Onsite | Senior Operations Leadership
About the Role
As a Branch Manager, you are the full P&L and operational leader of a local landscaping business within a rapidly growing platform. You own execution, people development, financial performance, client experience, and alignment with company-wide standards following acquisition.
This role is designed for a hands-on, technically proficient operator - someone who thrives in structured environments, uses data to drive decisions, and can immediately step in to run a branch without training or industry ramp-up.
This is not a sales-only role and not a corporate administrator position. It is a true general manager role for someone who understands how landscape businesses actually run - in the field and on the financials.
What You'll Be Responsible For
Branch Operations & Financial Performance
Own full P&L responsibility, including budgeting, forecasting, labor efficiency, and margin improvement
Manage daily production, routing, and resource allocation across crews and properties
Identify and correct operational inefficiencies using data and field-level observation
Ensure accurate job costing, billing, forecasting, and reporting
People Leadership & Development
Lead, coach, and hold accountable Operations Managers, Account Managers, foremen, and field crews
Develop future leaders through performance management, coaching, and succession planning
Establish clear expectations, operating rhythms, and accountability standards
Recruit, onboard, and retain high-performing field and management talent
Operating Rhythm & Execution
Lead weekly operating rhythms including:
Production and labor reviews
Safety meetings
KPI and financial performance reviews
Sales pipeline and enhancement discussions
Ensure consistent execution across all properties and service lines
Client Experience & Retention
Ensure customer retention, contract renewals, and service quality
Act as the point of escalation for key clients, HOAs, and property managers
Proactively identify and address at-risk accounts
Partner with account teams to grow enhancement and upsell opportunities
Systems, Data & Process Discipline
Drive adoption and disciplined use of enterprise operating systems
Ensure data integrity across estimating, production tracking, billing, and reporting
Use dashboards, KPIs, and reports to manage performance - not gut feel
Train managers and teams on system usage and performance expectations
Safety, Compliance & Risk Management
Establish and enforce a strong safety-first culture across crews and facilities
Implement and monitor compliance with regulatory, labor, and safety requirements
Mitigate operational and personnel risk through training, audits, and accountability
Integration & Platform Growth
Partner with corporate leadership on post-acquisition integration
Implement standardized processes while maintaining operational flexibility
Share best practices and support platform-wide continuous improvement
Who This Role Is For (Ideal Profile)
This role is best suited for an operator who:
Enjoys mastering systems, processes, and operational details
Is calm, structured, and disciplined under pressure
Uses data and metrics to diagnose problems and drive improvement
Earns credibility with crews by understanding the work, not just managing it
Thrives in environments with clear standards and accountability
Required Experience (Non-Negotiable)
5+ years of landscape or grounds management leadership experience
Prior role as a Branch Manager, Market Manager, Operations Manager, or equivalent
Direct ownership of a multi-million-dollar book of business
Proven experience managing labor, routing, margins, and field execution
Track record of leading multiple crews and frontline managers
Ability to step in Day 1 with no training or industry ramp
Highly Preferred
Experience in HOA, commercial, or mixed maintenance portfolios
Background in multi-branch or post-acquisition environments
Demonstrated success implementing and enforcing standardized operating systems
Interest in future Regional or multi-branch leadership opportunities
What This Is Not
Not an entry-level management role
Not a corporate-only position
Not a role requiring extensive onboarding or hand-holding
Not a private-equity bureaucracy
This is a builder and operator role for someone who wants real ownership and impact.
Why Join
Competitive base compensation with performance-based upside
Direct access to ownership and senior leadership
Real authority to run the business, not just report on it
Opportunity to grow into broader leadership as the platform scales
How to Apply
Apply via LinkedIn, then complete the 5-minute analytics survey here: ****************************************
$42k-64k yearly est. 5d ago
Pilates Studio Manager
Midtown Athletic Clubs 4.2
Service manager job in Atlanta, GA
At Midtown Athletic Club, we inspire people to transform their lives - and the Pilates Studio Manager plays a central role in bringing that mission to life. Reporting to the Program Manager and sitting on the Fitness Leadership Team, this manager oversees the performance, culture, and experience of our Pilates Studio, ensuring members receive a boutique-quality experience rooted in connection, expertise, and hospitality.
The ideal candidate is a community-builder, a coach, and a business-minded operator who elevates both the member and instructor experience every day.
Learn more about our beautiful Windy Hill Athletic Club here: Windy Hill Athletic Club - Windy Hill Fitness Club and Gym
About Us
We work at Midtown to inspire people to transform their lives‐and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
Core Responsibilities
Lead the Studio Experience
Ensure the Pilates Studio is welcoming, polished, and fully aligned with Midtown's boutique standards.
Oversee day-to-day operations including equipment readiness, safety, and overall presentation.
Maintain a visible presence on the floor to support members and uphold consistency.
Develop & Support the Instructor Team
Recruit, audition, and onboard exceptional Pilates instructors who embody our values.
Provide ongoing coaching, class audits, and development conversations rooted in kindness, clarity, and accountability.
Foster a team culture built on community, respect, and continuous improvement.
Deliver Programming That Inspires
Build a thoughtful, member feedback-driven class schedule that complements broader club programming.
Partner with the Program Manager to introduce workshops, events, and innovative offerings that deepen member engagement.
Create meaningful touchpoints that help new members feel welcomed and connected.
Drive Studio Performance
Meet or exceed monthly and annual revenue goals set by the Program Manager.
Monitor key metrics (attendance, unique member participation, instructor productivity) and adjust strategy to drive growth.
Identify improvements, in partnership with our Program Manager, that enhance the member journey and support long-term retention.
What Success Looks Like
A thriving Pilates community where members feel known, supported, and inspired.
A team of instructors who feel coached, connected, and aligned with Midtown's vision.
Strong revenue performance and consistent participation across classes and events.
A studio environment that elevates the club experience and reinforces Midtown's unique in-club boutique identity.
Requirements
Nationally recognized comprehensive Pilates certification (Reformer required; full apparatus strongly preferred).
Minimum 2+ years of Pilates teaching experience; leadership or studio management experience preferred.
Strong communication, coaching, and relationship-building skills.
Passion for building community and delivering meaningful, hospitality-driven experiences.
Some evenings, weekends, and holiday availability is required.
$19k-26k yearly est. 1d ago
Market Area Manager - Duluth, GA
Credit Acceptance 4.5
Service manager job in Atlanta, GA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$20k-28k yearly est. 5d ago
Store Manager
Rural King Supply 4.0
Service manager job in White, GA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$31k-41k yearly est. 5d ago
Assistant Manager - Groves of Lawrenceville
Dominium Management Services 4.1
Service manager job in Lawrenceville, GA
Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.
Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.
We are currently seeking an Assistant Manager to join our team at Groves of Lawrenceville, a 322 unit apartment community in Lawrenceville, GA.
Position Summary:
As an Assistant Manager, you will be responsible for supporting the Community Manager with the daily operations of the property.
Responsibilities:
Maintain stable occupancy and meet budgeted financial goals
Build strong resident relations and provide excellent customer service
Assist the Community Manager to train, direct, motivate, and assist site personnel
Establish positive relationships within the community
Be on-call as scheduled by management
Qualifications:
1 - 2 years previous property management experience preferred
Section 8, Section 42, and/or Market Rate experience preferred
Yardi software experience preferred
Ability to work occasional evenings and weekends as needed
About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.
We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.
#LI-CO1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29k-35k yearly est. 3d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Atlanta, GA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
How much does a service manager earn in Alpharetta, GA?
The average service manager in Alpharetta, GA earns between $38,000 and $103,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Alpharetta, GA
$62,000
What are the biggest employers of Service Managers in Alpharetta, GA?
The biggest employers of Service Managers in Alpharetta, GA are: