Senior Manager, Research Operations - The Angeles Clinic & Research Institute
Cedars-Sinai 4.8
Service manager job in Los Angeles, CA
Join Cedars-Sinai!
Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2024-2025” rankings.
Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why we have been recognized nine years in a row on the “Best Hospital” Honor Roll by U.S. News & World Report.
The Angeles Clinic & Research Institute has established an international reputation for developing new cancer therapies, providing the best in experimental and traditional treatments, and expertly guiding and training the next generation of clinicians. Our board-certified fellowship-trained medical oncologists, surgeons, immunotherapists, pathologists, and dermatologists work closely together to advance cancer care. We are committed to bringing innovative therapeutic options to all our patients with cancer.
Why work here?
Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of care we strive for.
Join our team and contribute to groundbreaking research.
The Senior Manager, MN Research Operations provides strategic leadership to the clinical, regulatory, and financial units of the assigned CRO. Directs managers/supervisors assigned to these units within the CRO by establishing and implementing operational standards and monitoring progress and compliance. Serves as the subject matter expert on best practices on clinical trial management, regulatory requirements. Responsible for the strategic expansion and ongoing achievements of the CRO, in partnership with the Director of Operations and Medical Director.
Primary Duties and Responsibilities:
Responsible for the strategic planning, organizing, and oversight of the TACRI CRO including the development of strategies for patient recruitment, compliance, performance and quality improvement, operational efficiency, and employee engagement.
Ensures the development of TACRI's clinical research infrastructure that supports the clinical research community and is consistent with expectations of NCI-designated Cancer Centers as outlined in the Cancer Center Support Grant (CCSG) guidelines. Ensures that all institutional, local, state, and Federal Regulations, Good Clinical Practice (GCPs), ICH, and IRB requirements are met and that all research programs within TACRI are structured to continue to meet these expectations.
Supervises a team of highly skilled and efficient clinical research staff charged with upholding the same expectations and requirements including continued focus on increasing efficiencies, improving quality control, and providing a robust training and education program. Provides expertise, guidance, and oversight to the operational units within the CRO (clinical, regulatory, finance, quality, training, information systems, etc.).
Supports the implementation and/or maintenance of requirements as outlined in the National Cancer Institute's, Cancer Center Support Grant guidelines relative to all clinical research requirements (i.e. Clinical Protocol and Data Management, Accrual of Women and Underrepresented groups to clinical trials and associated Data Tables).
Supervises the development, implementation, and updating of standard operating procedures (SOPs) to ensure consistent, safe, and efficient management of clinical trials and continuous improvements in the fiscal integrity of clinical research activities.
Administrative management of the electronic systems used to monitor CRO performance and efficiency and participation in the development or the selection of institutional systems that would impact the CRO operations and conduct of clinical research in the TACRI.
Provides oversight for generation of monthly reports including but not limited to CRO performance, accrual, monitoring, time to activation, audit visits, and financial performance. Ensure accuracy of clinical trial information in all CTMS, clinical trial databases, and tracking systems. Ensure quality, timely, and accurate data and report submission.
Assists in the growth of TACRI clinical research program throughout Cedars-Sinai Cancer Network and Affiliate sites alongside institutional leadership.
Integration of Cedars-Sinai and the TACRI central research administration initiatives and serve as a pilot for expanding clinical research support services enterprise-wide as appropriate.
Represents the TACRI CRO on Health System committees and task forces. Serves as liaison to advance clinical research interests including participation in community outreach.
Oversees financial resources, development, and management of clinical trials budgets; and in conjunction with the Executive Director of the CRO and TACRI Finance Director prepare, monitor, and forecast the CRO annual operations budget.
Responsible for the full range of supervisory functions, including assessing staffing needs; interviewing and evaluating candidate qualifications; hiring and onboarding new team members; maintaining and enhancing staff competence through ongoing training and development; assigning and reviewing work; evaluating performance; recommending compensation actions; and administering disciplinary measures up to and including termination of employment, in accordance with organizational policies and procedures.
Serves as an effective leader by fostering a positive and supportive work environment that encourages self-directed staff, promotes professional growth and contribution, and applies human resource policies fairly and consistently.
Qualifications
Educational Requirements:
Bachelor's degree in related field.
Master's degree in Science or related field preferred.
Experience Requirements:
5 years of experience in clinical research required.
4 years of managerial level experience required. Evidence of progressive leadership experience.
Knowledge and/or experience with NCI CCSG expectations is preferred.
Previous experience coordinating and managing oncology clinical research programs preferred.
#Jobs-Indeed
#LI
Req ID : 13101
Working Title : Senior Manager, Research Operations - The Angeles Clinic & Research Institute
Department : Angeles Research Inst
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Academic / Research
Job Specialty : Academic/Research Services
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $57.33 - $94.60
$57.3-94.6 hourly 1d ago
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Manager/Director of Tax Services
Vaco By Highspring
Service manager job in Culver City, CA
Our Real Estate Investment Trust is seeking a Tax Manager to join our growing team. The Tax Manager will be responsible for managing all aspects of partnership tax returns and compliance, as well as providing guidance to senior management on tax-related matters. The ideal candidate will have a strong background in partnership taxation, CPA certification, and experience within the real estate industry.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Prepare and review partnership tax returns and related schedules
Ensure compliance with federal, state, and local tax laws and regulations
Review and manage the preparation of complex tax projections, estimates, and forecasts
Provide guidance to senior management on tax-related matters
Collaborate with internal and external stakeholders, including auditors and tax authorities
Research and analyze tax issues, and recommend solutions
Stay current on tax laws and regulations, and communicate changes to the relevant parties
Manage and mentor junior tax staff
Bachelor's degree
Minimum of 5 years of recent experience in partnership taxation
Proficiency in CorpTax, OneSource, or similar tax software and MS Excel
Knowledge of federal, state, and local tax laws and regulations
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
Virginia residents may access our state specific policies here .
Residents of all other states may access our policies here .
Canadian residents may access our policies in English here and in French here .
Residents of countries governed by GDPR may access our policies here .
the individual's skill sets, experience and training;
office location and other geographic considerations;
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. xevrcyc The individual may also be eligible for discretionary bonuses.
$67k-110k yearly est. 2d ago
Customer Service Manager
GSM-Xanh SM
Service manager job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 2d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Service manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 5d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Service manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 4d ago
Customer Service Supervisor
Leadstack Inc.
Service manager job in Pasadena, CA
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Education Requirement:
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload:
Position Summary:
We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.
Key Responsibilities:
• Supervise daily operations of in-person claims advisor teams at the designated support center.
• Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
• Monitor team performance, customer interactions, and adherence to claims intake protocols.
• Provide coaching, real-time support, and conflict resolution for front-line staff.
• Escalate complex or sensitive customer issues to appropriate internal teams.
• Collaborate with program leadership to ensure service levels meet KPIs.
• Maintain accurate documentation of team activities, customer feedback, and operational metrics.
• Ensure compliance with safety, privacy, and utility-specific policies.
Required Skills/Attributes:
Required Qualifications:
• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based.
• Strong leadership and coaching skills, especially in high-stress or crisis environments.
• Excellent interpersonal and communication skills.
• Experience working with vulnerable populations or in emergency response settings.
• Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).
• Experience in utility services, insurance claims, or healthcare.
Desired Skills/Attributes:
• Bilingual (Spanish or other languages) a plus.
• Familiarity with trauma-informed customer service practices.
$36k-51k yearly est. 1d ago
Senior Operations Manager
Pop Mart
Service manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 3d ago
Regional Service Manager
Sunstate Equipment 4.5
Service manager job in Irvine, CA
Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows! The Regional ServiceManager is a Leadership position that works closely with the Regional Operations Manager to identify areas in the branches that can effect positive change and hold accountability to those individuals in charge to assure that change takes place. This is Management a position that monitors reports and works closely with various departments to help streamline any new and current processes. This person will have experience in one or more of the following areas; as a District ServiceManager, a minimum of 5 years' experience as a Top Line Mechanic/Field Service Mechanic or Shop Foreman position. This person should also possess the knowledge of how each piece of equipment operates and what it is supposed to do in its operation.
Salary Range: $110,000 - $160,000*
*Actual salary offered may vary based on a wide range of factors, including but not limited to: knowledge, skills, and abilities; licensure and certifications; geographical differences; and market conditions.
Sunstate's Advantages
Company truck, cell phone, and laptop provided
Medical/Dental/Vision Benefits
401K Matching
Amazing Benefits package
Work boot allowance
Rent ANY of our equipment for FREE
Paid Holidays + 1 Floating Holiday
Position Requirements:
Proven Service Leadership
Demonstrated ability to lead, influence, and develop service teams across multiple locations while driving accountability, performance, and a strong safety culture.
Operational Command & Adaptability
Ability to step into any branch environment, quickly assess shop and yard operations, and implement effective processes in partnership with local teams.
Heavy Equipment Technical Expertise
Deep hands-on knowledge of construction and rental equipment, including electrical, hydraulic, pneumatic, drivetrain, and electronically controlled systems.
Advanced Diagnostics & Mentorship
Strong troubleshooting skills with the ability to coach, train, and remotely support technicians in complex equipment repairs.
Safety & Regulatory Knowledge
Solid understanding of DOT regulations and OSHA/ANSI standards, particularly related to construction and aerial equipment.
Vendor & Cost Management
Experience working with vendors to resolve quality issues, manage costs, and ensure fleet availability and reliability.
Strategic Organization & Decision-Making
Highly organized, detail-oriented leader who can prioritize effectively, manage multiple demands, and work independently with minimal oversight.
Professional Communication & Collaboration
Clear, confident communicator who builds strong working relationships across Fleet, Operations, Branch Leadership, and external partners.
Administrative & Technology Proficiency
Comfortable with service-related reporting and administrative responsibilities, including proficiency with Microsoft Office tools.
Must posess your own tools
What You'll Enjoy Doing
Drive Equipment Turn & Shop Efficiency
Analyze various reports and maintain close communication with District ServiceManagers to support timely equipment turnaround and maximize shop productivity.
Oversee Maintenance & Repair Cost Management
Serve as the primary regional point of contact for fleet, shop maintenance, and repair-related expenses, ensuring costs align with company benchmarks.
Analyze Trends & Control R&M Spend
Monitor repair and maintenance trends across assigned markets, identify variances, and determine whether cost drivers are localized or systemic across branches.
Evaluate Vendor Strategy & Cost Effectiveness
Continuously assess the cost-benefit of internal versus external vendor utilization, ensuring quality, efficiency, and fiscal responsibility.
Protect Pricing & Parts Strategy
Monitor parts pricing and cost structures in partnership with District ServiceManager to ensure pricing integrity and margin protection.
Optimize Fleet Analytics & Lifecycle Strategy
Develop and refine tools and metrics to evaluate fleet performance, validate equipment class models, and support data-driven decisions on equipment purchase, retention, and disposal.
Support Equipment Selection & Market Evaluation
Collaborate with District ServiceManagers to evaluate new and competitive equipment offerings, identifying opportunities for improved durability, lower total cost of ownership, and operational advantage.
Lead, Mentor & Develop Service Leadership
Mentor District ServiceManagers by strengthening leadership skills, communication effectiveness, and alignment with mechanics and branch leadership.
Partner Across Operations & Fleet Functions
Work closely with Regional Operations, Fleet, Training, Risk, AP, and other cross-functional teams to address equipment, maintenance, and compliance initiatives while leading and contributing to key projects.
Standardize Processes & Drive Continuous Improvement
Collaborate with Training to develop procedures, clarify processes, and promote consistent execution across all markets.
Interested? Apply now!
Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.
We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify
$110k-160k yearly 3d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
Service manager job in La Habra, CA
About the Role
We are seeking a results-driven General Manager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory Operations
Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manage operational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
$57k-85k yearly est. 2d ago
Operations Manager
Don't Be Sour
Service manager job in Los Angeles, CA
The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
Oversee all aspects of building maintenance, repairs, and upkeep
Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
Conduct regular facility inspections and preventative maintenance checks
Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
Serve as the Venue Representative / Site Rep for all events
Once contract and payment are completed, introduce yourself via:
Initial intro call
Follow-up intro email
Two weeks prior to event:
Conduct prep call
Complete Event Prep Form in HoneyBook
Confirm all logistics, timelines, staffing, and special requests
Build rapport with clients, planners, and vendors while protecting venue policies and standards
Act as the on-site decision-maker and client-facing authority during events
3. Event & Venue Operations Support
Ensure venue is fully operational and event-ready for all bookings
Manage and train all Event Hosts / Site Reps
Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors
Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage
Monitor:
Capacity and guest flow
Safety and compliance
Noise, elevators, restrooms, and common areas
Troubleshoot issues in real time during events
Each event requires:
Site Rep / Venue Manager (Operations Manager or trained delegate)
Security / Hosts
Cleaning (during & post-event)
A/V Engineer (if applicable)
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Schedule all event staff once event prep is completed (2 weeks prior)
Ensure staff are briefed, trained, and aligned with SOPs
Dress Code
All staff: all black
Security & A/V: formal black blazers
No hats, scarves, bags, or noticeable accessories
Staff Conduct Rules
No alcohol consumption before, during, or after events
Staff may not consume event food or beverages
Staff may bring personal food/water and store in BOH only
No guest engagement unless necessary for duties
No phone use while on duty
No accepting goods, favors, or participation in event activities
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for:
Opening & closing procedures
Event setup and breakdown
Emergency protocols
Security coordination
Cleaning and sanitation standards
Vendor and contractor access
Staff conduct and escalation procedures
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
Ensure compliance with building codes, fire safety, and health department regulations
Manage permits and inspections as required
Work closely with security teams to uphold safety standards
Handle incident reporting and post-event operational reviews
Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues)
7. Inventory & Asset Management
Track all venue assets: furniture, fixtures, tools, equipment
Maintain organized storage and BOH areas
Ensure toiletries, supplies, and consumables are always stocked
Place and manage supply orders proactively
Prevent loss, misuse, or damage of venue property
8. Vendor & Budget Oversight
Source, negotiate, and manage vendors and contractors
Monitor operational spend and stay within approved budgets
Submit invoices for approval related to operations and maintenance
9. Tools & Systems
Must be proficient in:
Trello - task management
HoneyBook - CRM & event prep
Tripleseat - Lillian venue events
Google Workspace - documentation & communication
Slack - internal communication
Rentman - staffing & scheduling
Venue Manuals
Qualifications & Skills
3-5+ years experience in venue operations, hospitality, facilities, or event production
Strong understanding of building systems and preventative maintenance
Highly organized, proactive, and detail-oriented
Calm under pressure; decisive and solutions-oriented
Strong client-facing communication skills
Confident managing staff, vendors, and security teams
Comfortable creating systems, checklists, and documentation
Flexible schedule including nights, weekends, and event days
Success Looks Like
Events run smoothly with minimal intervention from ownership
Clients feel supported, informed, and confident
Issues are solved before guests notice
SOPs are clear, followed, and continuously improved
Venue is clean, safe, compliant, and always guest-ready
Ownership trusts this role to fully "handle it" end-to-end
$67k-115k yearly est. 2d ago
General Manager
TSI Group 4.3
Service manager job in Los Angeles, CA
Located in Sun Valley, CA, the General Manager runs the division largely as a stand-alone leader with autonomy over the business. The GM will be responsible for creating vision, strategy and execution that will lead to growth and increased profitability of the company. The role will lead the growth and includes full P&L ownership. Key focus areas include Operational Performance and Fiscal Management, Sales Strategy, Business Development, Estimating. The GM leads a two-shift aerospace/defense plating operation team of direct and indirect reports in an office and shop environment.
Responsibilities
Cultivate a high-performance work environment that aligns core business strategies, drives stronger employee engagement, and creates a safe working environment for all employees.
Implement a culture of accountability with employees by establishing expectations and metrics for employees; communicating expectations; monitoring results and communicating poor performance.
Build out a team for growth and acquisitions with a focus on accounting and sales.
Ensure cross-training coverage and a strong bench is in place for all key roles.
Work hands-on with Operations and Commercial Teams to oversee the day-to-day operations and identify and develop plans to reduce waste and inefficiencies.
Ensure production schedule is current and accurate and jobs are prioritized in the shops.
Oversee procurement and subcontracting activities to ensure items are purchased within budget and meet contractual requirements.
Ensure a “safety first” working environment is prioritized for employees by developing safety awareness programs.
Oversee Environmental team including ensuring compliance and reporting
Monitor quality processes to ensure best-in-class field construction is achieved.
Quality approvals for Nadcap, FAA
While working closely with the Controller, own and manage the division's financial results, including profit & loss and balance sheet. Monitor revenue, expenses, assets, and liabilities, ensuring accurate reporting and compliance. Communicate financial performance and risks to leadership.
Conduct financial and operational analysis to support decision-making. Review key metrics, identify trends, and recommend improvements to drive efficiency and profitability.
Develop a solid understanding of the financials and identify areas of opportunities to improve the performance of the business.
Understand existing customer and vendor contracts; negotiate areas of risks including payment terms, warranty periods, etc.
Communicate financial results, potential risks, and action plans to improve performance to ownership.
Develop an intimate understanding of the business, product lines, and operations.
Develop and execute a strategy for growth including setting sales targets, business objectives, financial plans, and operations targets.
Leverage, develop and maintain strong working relationships with customers.
Protect and grow relationships with Boeing, Lockheed, and other aerospace customers
Oversee standard costing processes for individual components and assemblies, ensuring accurate per-piece cost calculations.
Manage custom project pricing, including both quoted and time & materials (T&M) approaches, to ensure competitive and profitable bids.
Develop and implement estimating strategies that align with business objectives and drive margin improvement and customer retention and acquisition.
Utilize and continuously improve estimating tools and systems to enhance accuracy, efficiency, and consistency in project cost assessments.
Experience, Qualifications & Attributes
At least 10 years of progressive experience manufacturing with experience in chrome plating/coatings and a strong focus on process improvement and operational leadership
Experience with engineered finishing processes (coatings, surface treatment, heat treatment, etc.) is relevant
Aerospace/defense experience would be ideal
A post-secondary level of education with preference for either a business management degree or engineering degree or relevant experience
Hands-on experience in working at a leadership level in a production environment, focused on quality control and process improvements
Familiar with OEM expectations and certification environments
Proven experience managing full P&L responsibility, including financial planning, reporting, and performance optimization
Demonstrated success in talent development, including recruiting, training, mentoring, and building high-performing teams
Experience leading remote or distributed teams, ensuring effective communication, collaboration, and results across multiple locations
Merger and acquisition experience is considered an asset, especially with integration and change management in manufacturing environments
Understands industry standards
Proven ability to lead multi-shift manufacturing environments
Strong leadership with the ability to motivate the team to grow the business.
Excellent judgment, strategic thinking, and creative problem-solving skills.
Skilled in negotiation and conflict resolution, fostering a collaborative and productive work environment.
Exceptional relationship-building and communication skills with employees, customers, and stakeholders.
Financial acumen to support P&L management, costing, and pricing models.
High standards of ethics, integrity, accountability, and respect for others.
Adaptable and resilient, able to lead through change and drive continuous improvement.
We thank all interested parties but only those selected will be contacted to move forward.
$116k-188k yearly est. 4d ago
General Manager
Ciresimorek
Service manager job in Los Angeles, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$65k-128k yearly est. 2d ago
General Manager, Beacon
Critical Role
Service manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
$65k-128k yearly est. 2d ago
Customer Service & Sales Manager
Cathay Bank-Headquarters 4.4
Service manager job in Rancho Cucamonga, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch.
DIRECT REPORTS
The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements)
ESSENTIAL FUNCTIONS
Service and Sales Responsibilities:
Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service
Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements
Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements
Establish and manage achievement of assigned team and individual sales production goals
Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services
Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals
May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions
Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate
Operations, Management & Administration Responsibilities:
Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch
Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies
Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications
Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization
Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities
Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc.
May serve as Safety and/or Security Officer for the branch
QUALIFICATIONS
College degree a plus.
Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions.
Thorough knowledge of bank policies and procedures.
General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures.
Direct sales experience desired.
Computer experience (Microsoft Word, Excel, Outlook) required.
Good management skills with emphasis on planning, organization and scheduling.
Excellent verbal and written communication skills.
Bi-lingual English and Chinese (Mandarin or Cantonese) preferred.
OTHER DETAILS
$26.44 - $31.25 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$26.4-31.3 hourly 2d ago
General Manager
Christin Marie Studio
Service manager job in Los Angeles, CA
Job Description: General Manager
Compensation: $100K annually
Contract Type: Full-Time Contractor
Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced General Manager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase.
Role Overview: The General Manager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities.
The General Manager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives.
Key Responsibilities:
Operations & Execution Leadership:
Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time.
Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies.
Ensure seamless operational continuity across campaigns, launches, and core business functions.
Team Leadership & Accountability:
Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards.
Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence.
Act as the first point of escalation for operational and people-related issues.
Operational Systems & Continuity:
Build, document, and maintain scalable operational systems and workflows.
Ensure redundancy and coverage across inventory management, production, fulfillment, and returns.
Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness.
Financial & Performance Oversight:
Manage operational budgets, staffing costs, and execution-related expenses.
Monitor margins, cash flow, and performance metrics tied to operational efficiency.
Partner with leadership on forecasting and financial planning as it relates to operations and execution.
Marketing & Revenue Execution Support:
Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships.
Ensure cross-functional coordination and operational readiness for revenue-driving activities.
Identify execution constraints early and communicate risks or needs to leadership and creative teams.
Qualifications & Skills:
5+ years of experience operating or leading a small to mid-size consumer or creative brand.
Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows.
Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred.
Strong people leader with the ability to manage teams, enforce processes, and drive accountability.
Financially literate with experience managing budgets, margins, and operational performance.
Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments.
What We Offer:
A collaborative, fast-paced work environment within a growing fashion and jewelry brand.
The opportunity to take ownership of studio operations and directly impact business scalability and performance.
Competitive compensation and the chance to partner closely with a creative founder and leadership team.
Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!
$100k yearly 2d ago
General Manager
Big Air USA 3.3
Service manager job in Buena Park, CA
General Manager responsibilities include:
Design strategy and set goals for growth
Control budgets and optimize expenses
Ensure employees are motivated and productive
Job Description
We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit.
General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Ultimately, you'll help our park grow and thrive.
Responsibilities
Oversee day-to-day operations
Responsible for the guest experience in the park along with driving profitability.
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Prepare regular reports for upper management
Ensure staff follows safety protocols
Provide solutions to issues (e.g. profit decline, maintenance of equipment, employee conflicts, loss of business to competitors)
Requirements
Proven experience as a Manager or similar role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
$57k-105k yearly est. 4d ago
Salon Manager
Regis Haircare Corporation
Service manager job in Long Beach, CA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
$38k-59k yearly est. 7d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Riverside, CA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$34k-40k yearly est. Auto-Apply 1d ago
Market Area Manager - Salinas, CA
Credit Acceptance 4.5
Service manager job in Los Angeles, CA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $124,800 Base Salary + Uncapped Commission
#LI - Remote
INDSAMP
#zip
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$30k-44k yearly est. 5d ago
Salon Manager
Regis Haircare Corporation
Service manager job in Costa Mesa, CA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
How much does a service manager earn in Arcadia, CA?
The average service manager in Arcadia, CA earns between $53,000 and $138,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Arcadia, CA
$86,000
What are the biggest employers of Service Managers in Arcadia, CA?
The biggest employers of Service Managers in Arcadia, CA are: