Service manager jobs in Austin, TX - 3,812 jobs

Operations Manager - Building Automation Systems (BAS) Austin, TX (On-site) $135,000 - $150,000 base + performance bonus An established building automation systems integrator in Austin is seeking an experienced Operations Manager to lead and scale project delivery, service operations, and internal processes. This role offers a key leadership position within a growing, technology-driven organization. The Opportunity This is a senior operational role with responsibility for ensuring projects are delivered on time, on budget, and to a high technical standard. You'll work closely with executive leadership, engineering, project management, and service teams to drive efficiency, accountability, and continuous improvement across the business. Key Responsibilities Lead day-to-day operations across project delivery, service, and field teams Oversee scheduling, resource planning, and workload management Ensure consistent execution of BAS projects from kickoff through closeout Improve operational processes, KPIs, and reporting to support growth Manage budgets, margins, and cost controls across projects and service contracts Support hiring, training, and development of project managers and technicians Partner with sales and engineering to support forecasting and capacity planning Maintain high standards for safety, quality, and customer satisfaction Required Experience & Background Proven operations or senior project leadership experience within building automation systems, controls, or related MEP/technology integration environments Strong understanding of BAS platforms (e.g., HVAC controls, BMS, energy management systems) Experience managing multi-project portfolios and cross-functional teams Financial acumen with project costing, forecasting, and margin control Excellent leadership, communication, and process-improvement skills What's on Offer Competitive base salary of $135k - $150k, depending on experience Quarterly performance bonus Opportunity to play a key leadership role in a growing Austin-based integrator Collaborative culture with long-term career progression If you are a results-driven operations leader with a background in building automation and systems integration, this is a rare opportunity to step into a high-impact role.

KOMPAN U.S. is looking for an Installation Partner Manager. This role will be responsible for overseeing and ensuring that all aspects of installations are carried out efficiently and effectively, while overseeing vendor and operational management. As a global leader with an organizational focus on people, passion, progress, and performance, our mission is to create healthier and happier communities by delivering the best in play and fitness solutions. We're KOMPAN - let's play! Who We Are For more than 50 years, KOMPAN has researched, designed, and built innovative and imaginative commercial playground equipment and outdoor fitness sites that captivate all ages and abilities. In collaboration with our global headquarters in Denmark, KOMPAN designs, manufactures, and installs more than 1,000 sites a month across 90 different countries. Our North American headquarters, located in Austin, Texas, supports field sales around the U.S. and Canada. At KOMPAN, we take pride in our commitment to the global environment. We exceed sustainability efforts and make it possible to lower carbon emissions by utilizing recycled ocean waste, consumer-recycled plastics, and textile wastes to create playgrounds that are born green or made green. What You'll Do Manage the onboarding, training, and certification of installation partners to ensure quality and compliance. Oversee local installation projects, coordinating with vendors to deliver timely and successful site completions. Serve as the primary liaison for third-party vendor credentialing and insurance compliance. Lead quarterly audits of 1099 vendor data to ensure accuracy and completeness. Collaborate with leadership and cross-functional teams (Procurement, Operations, Risk, and IT) to align vendor capabilities with business strategy and market dynamics. Support the development of executive dashboards and spend analytics, including KPIs and performance metrics, to inform strategic planning and budgeting. Partner with the procurement team to enhance vendor insights and drive continuous improvement. Perform additional duties and contribute to special projects as assigned. What You'll Need College degree in a related field, with 7+ years of experience Previous project management supervisory experience with both small and large construction projects is required Thorough understanding of the construction industry Experience with pre-construction work, including planning, design, review, value engineering, project scheduling, and conceptual estimating Excellent written and verbal communication skills, often interfacing with clients Strong team leadership qualities and the ability to manage high-stress situations Excellent time management, problem-solving, and organizational skills This role requires up to 50% local and domestic travel. Perks and Benefits Comprehensive medical, vision, and dental plans Employer-paid life and disability insurance 401(k) retirement plan with company match Competitive PTO and robust holiday schedule A fun, energetic team that values creativity and hustle KOMPAN is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

We're seeking a highly organized, proactive Operations Manager to support our team across daily operations, communications, finance, and marketing tasks. This role is ideal for someone who enjoys bringing order to complexity, anticipates needs before they arise, and takes pride in keeping things running smoothly behind the scenes. You'll act as a trusted right hand, owning calendars, inboxes, invoicing, travel coordination, and client communications, while also assisting with content creation, bookkeeping, and other tasks on an as-needed basis. This is a high-impact role with significant visibility into the business. Key Responsibilities Executive & Administrative Support Manage and optimize the Founder's calendar, scheduling meetings and prioritizing time effectively Screen, organize, and respond to emails on behalf of the Founder as appropriate Coordinate travel logistics, including booking flights, hotels, and ground transportation Prepare agendas, reminders, and follow-ups to keep meetings and commitments on track Operations & Finance Support Create and send customer invoices accurately and on time Pay vendor bills and track recurring expenses Provide light bookkeeping support (expense tracking, categorization, coordination with accountant/bookkeeper) Maintain organized records and documentation Client Communications Draft and send weekly project update emails Assist with client follow-ups and general communications to ensure a high-touch experience Help keep projects moving by nudging internal and external stakeholders as needed Marketing & Content Support Assist with email newsletter creation and distribution Support content creation (ideation, drafting, editing, formatting) accross multiple platforms Coordinate content calendars and publishing schedules Qualifications 3+ years of experience as an Executive Assistant, Operations Assistant, or similar role Exceptional organizational skills and attention to detail Strong written communication skills Comfortable handling sensitive and confidential information Tech-savvy and quick to learn new tools (email, calendars, accounting software, CRM, etc.) Self-starter who can work independently and prioritize effectively Nice to Have Experience with invoicing or bookkeeping tools (QuickBooks, Xero, etc.) Experience supporting a founder or small business Familiarity with email marketing platforms (Mailchimp, ConvertKit, etc.) Interest in content creation, branding, or social media What Success Looks Like The Founder's calendar and inbox are calm, organized, and intentional Invoices go out on time and bills are paid without reminders Clients feel informed, supported, and well-communicated with Content and communications are consistent and polished The business runs smoother because you're in the seat Why This Role Is Special This is not a passive “task taker” role. You'll have real ownership, meaningful responsibility, and the opportunity to grow alongside the business. If you're detail-oriented, proactive, and enjoy being the person who makes everything work better then this role will be extremely rewarding for you. We view this role as a foundation, not a finish line. This role is an entry point into a fast-growing company. For a driven self-starter who consistently takes initiative and solves problems, this role can grow significantly over time and potentially transition into a senior leadership position. If you're someone who wants to get in early at a fast-growing company, make a meaningful contribution, and grow alongside the business, this role offers exceptional upside.

Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off

The Party Manager is responsible for overseeing all birthday parties and private events at Cheeky Monkeys. This role ensures that every party runs smoothly, on schedule, and exceeds guest expectations. The Party Manager leads the party team, coordinates with the café and floor staff, manages schedules, and upholds Cheeky Monkeys' high standards for service, cleanliness, and safety. Key Responsibilities Party Operations Oversee all birthday parties and private events from setup to breakdown. Manage party schedule, room assignments, and staff coverage. Greet hosts and ensure all party details are confirmed and executed accurately. Coordinate with kitchen/café for food and drink timing. Supervise transitions between parties to maintain on-time flow. Ensure décor, supplies, and party carts are stocked and organized daily. Team Leadership Train and supervise Party Hosts, Event Coordinators, and Support Staff. Motivate and coach the team to deliver outstanding customer service. Delegate tasks effectively and ensure all staff follow Cheeky Monkeys' standards. Customer Service Serve as main point of contact for parents and guests during parties. Handle any issues or complaints professionally and promptly. Collect feedback and communicate opportunities for improvement to management. Administrative Duties Maintain accurate party check-in sheets & checklists Review party excel and communicate special requests to relevant departments. Qualifications Minimum 1 year of supervisory or event management experience (preferred in family entertainment, hospitality, or restaurant setting). Strong organizational and multitasking skills. Excellent communication and leadership abilities. Positive, energetic attitude with a passion for creating fun experiences for families. Ability to work weekends, holidays, and peak hours. Physical Requirements Able to stand, walk, and move continuously for up to 8 hours. Comfortable lifting up to 30 lbs for setup and cleanup duties. Must be able to work in a fast-paced, high-energy environment. Compensation & Perks Competitive hourly pay + share of tips from parties. Employee discounts on café and retail items. Opportunity for advancement within the Cheeky Monkeys family. Fun, dynamic work environment surrounded by laughter and smiles!

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.

Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Austin, TX area. As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits. What's in it For You: Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more! Receive a company service vehicle for business use Access to best-in-class resources, tools, and technology Grow your income as you drive district profitability Thrive in a company that values a culture of safety What You Will Do: Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction Ensure your team of service specialists achieves their financial and service delivery goals Pursue sales and new business opportunities Coordinate initial services and maintain inventory and perform QA visits Build and maintain customer relationships within the market Be a champion of safety and ensure your team upholds strong safety practices and values Position Details: This is a field-based position and may require travel in and around the surrounding area: Austin, TX Work week and shift: Nights Minimum Qualifications: High School diploma or equivalent 3 years of field support or service-related industry experience Position requires the ability to work overnight shifts as needed Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law Position requires a current and valid Driver's License Ecolab conducts a background check on all candidates who receive a job offer Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer Immigration sponsorship not available for this role Preferred Qualifications: Bachelor's Degree 3 years supervisory or team leadership experience in a field support or service-related industry Proven record of meeting customer needs, quality service delivery and meeting business objectives Exceptional communication and organization skills with aptitude to implement change initiatives Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment Prior experience in value added sales and/or new account generation Prior budget and P&L responsibilities Bi-lingual - English and Spanish Physical Demands: Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high Position requires wearing and using a respirator Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) About Pest Elimination Our Pest Elimination team proudly serves our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. Focused exclusively on commercial pest solutions, we deliver science-based expertise and cutting-edge innovation to solve the industry's most complex pest challenges. By partnering with our customers in these markets, you can be part of a team that helps protect facilities, employees, and brands at a time when it's more important than ever. Annual or Hourly Compensation Range The total Compensation range for this position is $75,000 - $110,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

About ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few! At the heart of ROLLER is our team - which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey! What You'll Do The Manager of Customer Onboarding bridges the gap between technical onboarding and customer value. This role will lead one of our AMER-based Training & Implementation teams to deliver a cohesive onboarding and training experience that promotes strong product adoption through technical implementation, platform configuration, and integrations for new customers. This leader will oversee daily operations, performance, and development of the team, focusing on creating a best-in-class onboarding experience, driving process efficiencies, and developing omni-channel training strategies. They'll also build close relationships with strategic accounts, ensuring ROLLER exceeds onboarding expectations and sets a course for long-term success and value. Leadership & Strategy: Build, lead, and foster a culture of customer centricity and high-performance. Customer Value & Engagement: Add value to customer relationships through direct engagement and proven approaches, driving desired customer outcomes. Onboarding Journey Optimization: Design and implement scalable onboarding processes to shorten time-to-value, improve product adoption levels, and enhance customer training experiences. Metrics & Reporting: Define and track performance metrics and KPIs at both team and account levels, ensuring performance visibility and accountability. Product Adoption: Increase product adoption through the development of onboarding resources, including scalable training materials and videos. Cross-Functional Collaboration: Work with Sales and Customer Success to optimize customer hand-offs, increasing onboarding efficiencies and eliminating customer effort. Relationship Management: Guide team members in maintaining and enhancing customer relationships, with hands-on involvement in key accounts. Cross-Functional Customer Programs: Lead key Customer Programs requiring collaboration across departments like Sales, Customer Success, Support, and Product. About You Experience: Minimum 2+ years in a Customer Onboarding leadership role with a proven track record of meeting KPIs. Enterprise customer experience is a plus. Education: MBA or related graduate degree preferred; technical undergrad and relevant certifications are a plus. Industry Knowledge: Strong understanding of software, subscription, and renewal-based business models; experience with B2B customer success focused on onboarding, product adoption, and technical implementation Communication & Relationship Building: Exceptional communication skills for C-level interactions and relationship development. Analytical & Goal-Oriented: Strong analytical and project management skills to drive business growth through data-driven strategies. Preferred: Background in family attractions or entertainment venues. Perks! Attractive compensation package and benefits. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. Paid time off (PTO), Sick days, and US holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. 100% paid Medical Insurance for US Employees. 401(k) Plan with a 100% match on contributions up to 5%. Engage in our ‘Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team Member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have. Interview with the Hiring Manager You'll get to meet with the hiring manager to learn more about the role & ROLLER, whilst also talking through your experience in more detail. Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Presentation You'll receive a prompt in advance to prepare a presentation for the team leaders. Offer If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

Store - AUS-GREAT HILLS, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: 114,400.00 - 157,300.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick-time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle Check us out! *************************** What you will do Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process. Long Range Planning & Transformation Initiatives: Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Works with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drives Security operational standards & Compliance to process. Leadership Standard Work: Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines. Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs. Key experiences and skills to bring to the role: Leader attributes: What we look for: At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multimarket level Deep understanding of service impacts on P&L Relentless customer-first mentality, Fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, Influencing skills, Developer of skills in others Connects strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000-188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KP1 #LI-NC1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Administration Manager - Event & Crowd Management BEST Crowd Management | Full-Time Be the Backbone of Live Events BEST Crowd Management is seeking a highly organized, people-focused Administration Manager to play a critical role in supporting live events and venue operations. This position serves as a key extension of overhead management-bridging the gap between frontline staff and leadership to ensure our events are fully staffed, compliant, and running smoothly. If you thrive in fast-paced environments, love coordinating teams, and want to make a real impact behind the scenes of exciting live events, this role is for you. Compensation: $55,000 - 60,000 / year Work Location: Austin, TX Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off What You'll Do Hiring, Staffing & Administrative Leadership Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientations Assist with recruiting and onboarding NPO volunteers for all events Support the development and execution of training programs to enhance staff performance Understand and manage the staff licensing process, ensuring 100% on-site compliance Play a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts Staff Engagement & Retention Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistently Manage account conversion-to-post data to exceed expectations and drive continued staff participation Ensure company attendance policies are clearly communicated and consistently followed Develop and execute creative staff recognition initiatives within budgetary guidelines Conduct post-event evaluations to identify successes and improvement opportunities What We're Looking For Minimum Qualifications 1-3 years of professional-level experience required Prior experience in security, event staffing, law enforcement, military, or EMS preferred At least one year of experience in customer service, security, or a related field Ability to work a flexible schedule, including nights, weekends, holidays, and overnight event shifts Strong ability to manage time-sensitive communications with staff, clients, and leadership Excellent judgment, discretion, and professionalism Strong written and verbal communication skills in English Adaptable, solution-oriented, and calm under pressure Ability to pass a background check Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours) Occasionally required to climb, stoop, bend, reach overhead, or work in confined spaces Must be able to lift, push, or pull up to 45 pounds Work may occur outdoors in varying weather conditions Vision requirements include close, distance, color, peripheral, and depth perception Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why Join BEST Crowd Management? Be part of high-energy live events and meaningful venue operations Work with a team that values professionalism, engagement, and growth Make a direct impact on staff experience, safety, and event success Opportunity to grow within a respected crowd management organization equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #BEST

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role: Technology Lead -.Net / Webservices/WCF(Restful/SOAP) Duration: Full TIme Location: Austin, TX Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • Minimum of 4 years of experience with Information Technology Preferred • At least 6 years of experience in working on middleware development in .Net. Building components, libraries, Services using C#.Net, Entity Framework, LINQ, WCF/WebServices/WebAPI in an SOA world. • Strong understanding of processes and threads with at least 4 years of experience in creating Multithreaded, multi-node, high performing applications. • Ability to effectively improve the performance of the components/applications/services. • Deep understanding and application of object oriented programming • Well versed with various design patterns. • At least 4 years of experience in creating abstract business layer and data access layers. • Strong SQL Server development knowledge with at least 2 years of experience in writing complex DB objects as well as performance tuning it. • At least 3 years of experience in Agile, Scrum or Kanban Methodologies • At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery • Knowledge in NO-SQL environment, MongoDB is a value add. • At least 3 years of experience in Design and architecture review. • At least 2 years of experience in software development life cycle. • Ability to work in team in a diverse/ multiple stakeholder environment • Experience in Trading, Financial Services and Wealth Management is preferred. • Analytical skills. • Experience and desire to work in a Global Delivery Environment with teams located at various locations. Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information All your information will be kept confidential according to EEO guidelines.

Be a leader in the transformation of business IT where solutions and support unite to help clients with their unique business goals. Our Sales teams are the foundation of our company - they offer customers access to integrated solutions that drive business. Leverage your best sales techniques, uncover leads, and spark innovation in areas like cybersecurity, business communications, cloud, and more. With each deal closed, you'll support our vision of Business Technology Made Simple. The Sales Manager- IT Services is a dedicated supervisor for the Sales team. This team is responsible for accelerating customer growth by concentrating on acquiring new business customers and cross-selling to eligible customers with value-added solutions. Benefits 401(k) with match Medical, Dental, and Vision Insurance Paid Time Off Seven Paid Holidays Compensation: Base salary may depend on experience, expertise, and education. Unlimited bonus program. Directs and supervises assigned Sales staff whose primary responsibility is to sell IT solutions and support. Fully managed IT support, business communications, cybersecurity solutions, and much more. Formulating Sales Plans: Developing and implementing sales plans for the team, providing tactical input to leadership, and contributing to sales strategies within the assigned territory. Collaborating on Sales Strategy: Working closely with the sales team to plan effective sales strategies and train team members on implementing these plans efficiently. Providing Expertise: Offering consultation and expertise to assist with complex customer problems and participating in significant negotiations with customers to ensure satisfactory outcomes. Field Engagement: Spending the majority of time in the field with the team, coaching, training, and participating in customer appointments to ensure optimal performance and customer satisfaction. Coaching and Development: Coaching and developing direct reports to ensure the successful execution of primary responsibilities, including prospecting through cold calls and door knocking, on-site customer appointments, proposing solutions, tracking activities through a CRM, and processing orders. Managing Work Efforts: Overseeing the work efforts of direct reports and playing an influential role in hiring, firing, conducting performance appraisals, and reviewing pay to manage and motivate the team effectively. Requires organizational and technical knowledge sufficient to resolve complex customer problems. 5+ years of outside sales, direct sales, or B2B sales-related experience Experience selling business technology solutions directly to mid-market, mid-size, or enterprise businesses is preferred. At least 1+ years of leadership experience. A bachelor's degree in business, Communications, Finance, Marketing, or a related field is preferred.

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in Austin, TX. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline * Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner * Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs * Enforces Cancellation Reduction Program * Works with Branch Manager and service and repair Sales Managers to address customers' needs * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Ability to define problems collect data, establish facts and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Resident Services Area Manager REPORTS TO : Resident Services Regional Manager COMPENSATION: Salary, Benefits The Resident Services Area Manager will work in coordination with the Asset Management team and Property Management to ensure programming is delivered that addresses residents' needs. They will oversee the development of strategic programming that meets resident needs, reflecting the organization's belief that “everyone deserves a quality place to live” and helps improve their overall quality of life. . RESPONSIBILITIES (Including but not limited to) Competence in implementing a full range of on-site resident services programming in an affordable multi-family setting Train new RSCs according to Department standards Supervision and support for up to six RSCs, including at least twice monthly check-ins and monthly site visits to ensure compliance and adherence to departmental standards Ensure accurate documentation and reporting for assigned RSCs Establish and maintain partnerships with relevant external organizations and individuals Provide on-site resident services in the event of vacancies, more extended term absences, etc., to ensure services aren't interrupted for long periods of time Maintain collaborative relationships with PMC at the regional level Participate in the development of pilot programs to test new models of service Participate in relevant local, regional, state, and/or national organizations as assigned. Represent the company at community events Foster a trauma-informed work environment QUALIFICATIONS Education and Experience: Bachelor's degree in Social Services or Education preferred but not required Relevant 1-3 years of experience as a Social Worker, Resident Services Coordinator in an Affordable Housing setting Exceptional organizational skills Ability to work independently and prioritize work Ability to utilize resources effectively Excellent communication skills (writing and speaking), strong problem-solving and organizational skills Critical Thinking and Problem-solving skills Self-directed and takes initiative Ability to travel up to 25% Valid Driver's license/Travel ID BENEFITS Medical, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off (PTO) Paid Holidays 401k Retirement Plan Employee Assistance Program (EAP) Competitive bonus structure Tuition Reimbursement Paid Group Life Insurance Ancillary Benefits: Pet Insurance, Parental Leave etc. WORK CONDITIONS You are required to work in enclosed office spaces in a climate-controlled environment. Noise levels will be moderate due to office equipment, foot traffic, telephones, and meetings. This position requires travel up to 10% of the time. PHYSICAL DEMANDS: To successfully perform the essential functions of this role, employees must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using their hands for typing and handling materials. Employees must be capable of lifting or moving items up to 10 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Employees are expected to follow additional instructions and perform other related tasks as assigned by their manager.