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  • Service Delivery Manager, M365 platform

    Zurich Insurance Company Ltd. 4.8company rating

    Service manager job in Schaumburg, IL

    Zurich North America is currently hiring a Service Delivery Manager, and this person will work in a hybrid schedule out of our Schaumburg North America HQ. This person will report to the AV Systems Manager IT: Operational Planning and Execution. He or she is a technical delivery lead for base Microsoft services, including ensuring core mail and messaging platform, SharePoint, Viva Engage tools, governance, Power Platform, etc. are delivered with quality and reliability. Objectives: Manage the technical environment including the change process. Own M365 user license footprint. Partner with the Governance team to ensure tools align with the current and future data governance strategy. Collaborate with ZCC Technical Team to meet day-to-day user needs. Transition the service from a task-based group to a collaborative business partner. Build a service catalog and coordinate training as part of a new demand-management strategy. Responsibilities: Lead onshore and offshore resources to a collaborative future state that leverages AI. Create and manage a service catalogue that guides business users to appropriate solutions for standard problems. Align M365 capabilities (Teams, SharePoint, OneDrive, Exchange, etc.) with business goals and IT strategy. Implement policies for data retention, access control, naming conventions, and lifecycle management to ensure compliance and consistency via Avepoint platform. Guide offshore partners (ZCC) to deliver professional results from the service catalog. Partner with Governance and Privacy to ensure we provide the necessary controls within the M365 space to achieve organizational goals at appropriate levels of risk. Ensure the various legal holds and other requirements are met. Oversee vendor or internal support teams to maintain uptime, resolve issues, and escalate when needed. Build training and end user education to help them adopt these collaborative business tools. Collaborate with Digital Workplace Enablement Lead on a communication strategy for changes. Organize events for power users/citizen developers that bring talent together to be shared across the organization. Contribute to ZNA learning opportunities to bring M365 expertise to ZNA colleagues. Manage M365 License strategy to align with organizational objectives. Analyze usage patterns to right-size licensing and eliminate waste. Assess new M365 capabilities for potential ROI and operational efficiency. Ensure maximal use of licensed M365 features to use Microsoft as primary platform and limit redundant third-party spend. Basic Qualifications: Bachelor's Degree and 6 or more years of experience in the Application Design and Development area OR High School Diploma or Equivalent and 8 or more years of experience in the Application Design and Development area Preferred Qualifications: Insurance and financial services background Experience managing vendor resources and relationships M365 platform experience managing applications Teams, SharePoint, OneDrive, Exchange, etc.. Experience partnering with Governance and Privacy to ensure we provide the necessary controls within the M365 space to achieve organizational goals at appropriate levels of risk. Experience creating and managing a service catalogue that guides business users to appropriate solutions for standard problems. People management background Strong verbal and written communication skills Strong analytical and problem solving skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $124,410.00 to $203,610.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: Yes Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE
    $124.4k-203.6k yearly 4d ago
  • Mgr Turbine Support & Business

    Constellation Energy 4.9company rating

    Service manager job in Warrenville, IL

    This Manager Turbine Support and Business position may be filled at any of the following Mid-West sites: Braidwood Generating Station in Braceville, IL Byron Generating Station in Byron, IL Cantera in Warrenville, IL Clinton NPS in Clinton, IL Dresden Generating Station in Morris, IL LaSalle Generating Station in Marseilles, IL Quad Cities Generating Station in Cordova, IL Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $144,900 to $161,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Responsible with assisting execution of new Rotating Gas and Steam Turbine Equipment project teams within the Constellation Generation business unit and External Industry Third Parties which includes outage planning, oversight, consulting, technical services, and work execution. Advise Constellation Generation and External Third parties in achieving outage excellence through implementation of Turbine Services management model and best practices. Support execution of Clean Energy Center (CEC) and outside of CECs turbine outages as assigned by Fleet Turbine Support Sr Manager. Support Sr Manager in developing business cases to support external venture decision making. Lead turbine working groups with Generation and external utilities. Provide CEC management and coordination of resources including managing multiple projects remotely. Always enforce procedure use and adherence, Human Performance (HU) fundamentals, Technical Human Performance (THU) techniques, and provide coaching and mentoring as necessary to achieve continuous improvement. Primary Duties and Accountabilities Support Turbine Services fleet nuclear outages from planning to execution as assigned by Turbine Services Fleet Support Sr Manager. Manage, direct, coordinate Fleet Turbine Support resources in support of Constellation Energy. Assist Sr Manager as liaison between CECs and outside of CECs. Advise Constellation Energy and Third parties in achieving outage excellence through implementation of best practices from Turbine Services management model. Assist Sr Manager with new business opportunities and relationships with external customers by leveraging Constellation fleet turbine services resources. Develop necessary business cases, gain necessary approvals, and drive through execution phase. Minimum Qualifications Bachelor's degree with 8 years of power generation experience OR Associate's degree with 10 years of power generation experience OR High school diploma/GED with 12 years of power generation experience Demonstrated leadership in a minimum of 3 maintenance outages Must be able to travel approximately 75% Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Original Equipment Manufacturer (OEM) training as applies to discipline in reactor, gas and steam turbine/generator projects Demonstrated strong communication and interpersonal skills
    $144.9k-161k yearly 23h ago
  • Manager, Client Service

    Kantar 4.3company rating

    Service manager job in Chicago, IL

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $69k-105k yearly est. 2d ago
  • Director of Donor Services

    Cai 4.8company rating

    Service manager job in Evanston, IL

    Req number: R6602 Employment type: Full time Worksite flexibility: OnsiteWho we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Director of Donor Services, you will secure private financial contributions and communicate with a variety of donors. This position requires up to 20% travel. Job Description We are seeking a Director of Donor Services for our client, a well-respected and nationally recognized not-for-profit corporation that conducts scholarship programs. This is a direct hire position and is full-time, onsite in Evanston, Illinois. Our client is seeking a professional who will report directly to the Executive Director of Scholar and Donor Services. This individual will help manage the corporation's efforts to secure private financial contributions and will serve as the secondary department leadership role in conducting an inaugural multi-million-dollar fundraising campaign. As part of a small team that covers the entire United States, this individual will be expected to travel approximately 20% of the year and must be comfortable communicating with a variety of contacts including Scholars and corporate and foundation executives. This individual must have a strong work ethic, solid communication skills (both oral and written), and be self-motivated, well-organized, and work well both independently and with others in teams. The ideal candidate should have at least three years of practical related development experience including supervising a team and oversight of an overall fundraising function. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. What You'll Do Work with internal staff and corporate leadership to complete a major inaugural fundraising campaign Initiate dialogue and cultivate ongoing interactions with potential donors Educate potential donors about the corporation's mission and cultivate requests for financial support to grow and expand the corporation's mission Identify and research potential donors from an extensive prospect pool Assist with internal analysis and report to the Executive Director of Scholar and Donor Services concerning developments regarding fundraising activities and campaign status Work directly with other internal departments to enhance prospecting efforts Extensive use of a customized database in addition to standard PC applications Recommend and help implement procedural improvements/efficiencies Perform general administrative duties, including data input, correspondence, proofing documents, etc. Various other duties as assigned by the Executive Director of Scholar and Donor Services, President, other officers, and upper management of the corporation What You'll Need Required: Bachelor's degree, required Experience managing a portfolio of 75-100 donors Solicitation of gifts of $25,000 and above Team management and supervision experience including writing annual performance reviews, performance management, etc. Must have excellent written and verbal communication skills Must have strong project management and organizational skills Must have familiarity with philanthropic and fundraising best practices Must be a collaborative team player who enjoys working with others Thorough knowledge and experience working with Word, Excel, and Adobe Acrobat required Experience with Customer Relationship Management (CRM) software - specifically, Salesforce Nonprofit Success Pack (NPSP) is highly preferred Strong awareness of corporate, private foundation, and collegiate sectors; marketing oriented; professional in demeanor and presentation; commitment to academic excellence; business-like communicator familiar with structured environments and deadlines; ability to effectively present ideas in detail at the boardroom level; strong commitment to the highest ethical business practices Preferred: Advanced degrees/certifications preferred Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Ability to travel up to 20% Our client provides excellent benefits including a corporate-sponsored health care plan, Paid Time Off (PTO), flexible spending accounts (health care, dependent care and transportation), and a very lucrative retirement plan. #LI-JH1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $90,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $90k-115k yearly 2d ago
  • Crisis Services Supervisor

    Dupage County Health Department 2.7company rating

    Service manager job in Darien, IL

    Join Our Expanding Crisis Services Team! We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding: Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014) By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most? About Crisis Services Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top-notch care with rapid response times. Click Crisis Services to learn more about our program. The Crisis Recovery Center The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to contact, someone to respond, and a safe place to get help" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information. Job Details This full-time position is scheduled to work Monday - Friday, 8:00 am - 4:00 pm. This position requires flexibility in hours to accommodate varying staff schedules. The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors. Education Requirements and Salary Ranges - Master's degreed candidates current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist will be considered; Supervisory experience required -The hiring range for this position is $70,895 to $81,595, depending on experience. Benefits Galore! - Comprehensive training program (and we pay you for it!) Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement #DuPageCountyHealthDepartment2 Responsibilities As a Crisis Services Supervisor, you will: - Supervise the work of on call crisis staff, including crisis services counselors, engagement specialists, and crisis services techs. - Manage the student internship process for crisis services -Coordinate training for new hires; develop training schedules - Provide training and coaching to staff working in crisis services - Provide support and consultation to staff regarding unique or complex client situations - Collaborate with other professionals to support integrated care for clients served through crisis programs - Serve as consultant to service providers in the community and ensure community knowledge and access to crisis services - Monitor and analyze program outcomes and implement quality control processes - Participate in emergency response activities as assigned - Review charts and documentation for accuracy and compliance - Work with a team of supervisors and assists in any necessary coverage to other Crisis services activities Requirements - Master's degree in Psychology, Social Work, or related field - Current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist, or a Licensed Clinical Psychologist - 5+ years of experience working with chronically mentally ill populations - 3+ years of supervisory experience - Equivalent combination of training and experience Supplemental Information Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $70,895.00 - $81,595.00 Annually Job Type Full Time (40.0 hours per week) Service Unit Behavioral Health Services Department Emergency Services
    $70.9k-81.6k yearly 7d ago
  • Operations Manager

    Aegis Worldwide 4.2company rating

    Service manager job in Addison, IL

    Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.
    $150k-180k yearly 2d ago
  • Customer and Consumer Service Manager

    Uni Brands Corporation

    Service manager job in Wheaton, IL

    Customer & Consumer Service Manager Who We Are: uni Brands is a global leader in the writing instruments products industry. For more than 100 years, uni's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. uni is one of the world's most widely recognized families of writing instruments. Please visit ************************ for additional information. Position Summary: We are seeking a proactive and results-driven Customer & Consumer Service Manager to lead our customer support team and ensure outstanding service delivery. This role is responsible for overseeing consumer and customer service operations and fostering an exceptional service culture. The ideal candidate will possess strong leadership skills, problem-solving abilities, and a passion for delivering exceptional customer and consumer experiences. Key Responsibilities: Customer Service Operations Oversee and manage the daily operations of the customer service team. Develop and implement effective customer service policies, procedures, and standards. Track key performance metrics and prepare reports to evaluate service quality and efficiency. Stay up to date with industry trends and best practices in customer service. Team Leadership & Development Lead, coach, and mentor a team of customer service representatives to enhance performance and engagement. Oversee the training of customer service representatives in consumer engagement best practices. Handle escalated customer issues and resolve conflicts in a professional manner. Customer Satisfaction & Engagement Monitor customer inquiries and ensure timely and professional resolution of issues. Analyze customer feedback and complaints to identify trends and implement improvements. Consumer Service Excellence Enhance consumer service experiences by implementing personalized support strategies. Develop and maintain a consumer feedback loop to continuously improve products and services. Ensure effective communication channels are available for consumers, including phone, email, chat, and social media. Cross-Department Collaboration Collaborate with other departments, including sales, marketing, and product development, to enhance customer and consumer satisfaction. 3PL Partner Management Manage 3PL (Third-Party Logistics) partner relationships to ensure accurate and timely order fulfillment. Monitor order processing, shipment tracking, and inventory levels in collaboration with 3PL providers. Address and resolve any logistics-related customer service issues efficiently. Develop strategies to improve order accuracy and delivery timelines in coordination with 3PL partners. Job Qualifications: Bachelor's degree preferred. Associate's degree required, or equivalent work experience. 5-7 years minimum of progressive Customer Service experience 1-2 years minimum of direct people management Must have experience with customers including Amazon, Wal-Mart, Target, and Staples High proficiency with Excel, data/analysis, and reporting SAP experience; SAP ByDesign experience preferred Working knowledge of EDI What We Offer: At uni Brands we work hard to embody our core values (humble, hungry, and wholehearted), while aspiring to fulfill our vision - to deliver unique solutions that enrich the lives of our customers by inspiring creativity and connection . We hold our values and our vision in such high esteem because we believe that where creativity and connection exist, vitality and growth are sure to follow - and we enthusiastically embrace the opportunity to deliver the tools and solutions that foster this type of flourishing. At uni we recognize the profound personal investment required by each individual to ensure our success and in return, we work tirelessly to make uni a place where our people can flourish including offering: An annual salary range of: $95k-$105k A comprehensive and competitive insurance benefits program, which includes medical, dental, vision, life, long and short-term disability insurance Benefits start the 1st of the month following the hire date 401(k) plan with a company match Generous paid time off policy Break room stocked with snacks and drinks Hybrid work option: 3 days in office/2 remote
    $95k-105k yearly 1d ago
  • US Customs Mgr.

    Ammega

    Service manager job in Chicago, IL

    About: We are a multinational group with extensive cross-border operations and a diverse range of trade schemes worldwide. We are seeking an ambitious Customs Manager to join our Global Customs team and lead the management of customs operations in the United States. This role offers significant exposure to a dynamic and growing US business with high potential. Scope: The role oversees all customs operations in the US across approximately 10 locations, handling a high volume of cross-border transactions. The position is part of the Global Customs team, collaborating on policies, guidelines, and operations that impact the company's worldwide trade activities. Individual accountabilities Manage all aspects of customs operations for the US, ensuring compliance with local regulations. Oversee tariff classification, rules of origin, customs valuation and other customs-related topics for all imported and exported goods. Collaborate closely with the Global Customs team to ensure consistent application of global policies and procedures, and contribute to their development. Work with local US sites (approx. 10 locations) to ensure smooth customs processes and support operational needs. Ensure that the company's controls, policies and procedures are all understood & followed and implemented accordingly. Manage customs data end-to-end: ensure proper collection, storage, and analysis to support compliance and decision- making. Work closely with external customs brokers and internal stakeholders to manage customs filings, resolve issues, and ensure compliance with US regulations. Maintain high-quality standards and attention to detail in all customs-related activities. Keep up-to-date with changes in US customs law, trade regulations, and compliance requirements. Partner with other teams - Operations, Legal, Finance to ensure overall Group compliance Requirements: Bachelor's degree in business/finance/law or other relevant field. Min. 5 years of proven experience in US customs operations. Knowledge of US customs legislation. Detail- oriented with a commitment to high-quality work. Strong communication and project management skills. Expertise in customs data management within ERP systems will be highly valued. A US customs broker license is welcome as a demonstration of technical knowledge, but it is not required for this role. We are looking for customs manager with a broad operational and analytical expertise. MS Office proficiency (MS Excel, PPT) Experience in multicultural environments and matrixed organization
    $40k-73k yearly est. 4d ago
  • Assistant Automotive Service Center Manager

    Blain's Farm & Fleet (Blain Supply, Inc.

    Service manager job in Romeoville, IL

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $23.5 hourly 3d ago
  • Service Manager - Commercial Roofing

    Roofing Talent America (RTA

    Service manager job in Chicago, IL

    Chicago, IL $110k - $130k + Benefits & Performance Bonus Grow a service division, build a legacy. Looking for more than just a job? This is your chance to step into a role where your impact within the service division is seen, your growth is supported, and your success truly matters. This contractor is on an explosive growth journey, and strive for greatness every day. With no cap on future growth, this is a business where your career can truly go to the next level. Join a company that has your back from day one. You'll be working with a contractor that's stable, well-funded, and gives you the tools, training, and support you need to succeed. Benefits Healthcare insurance 401k Performance Bonus Key Requirements Prior experience leading a commercial roofing service division Solid knowledge of commercial roofing systems Have a background in dealing with P&L If you want to join this journey then APPLY NOW with your resume. Don't have a resume? No problem! Just get in touch directly with Charlie through text, call or email: ************** ********************************
    $110k-130k yearly 1d ago
  • Legal Services Manager

    Robert Half 4.5company rating

    Service manager job in Downers Grove, IL

    Our client is a diversified global manufacturer headquartered in the Western suburbs of Chicago that delivers innovative equipment, components, software, and support services across multiple segments. The Legal Services Manager will play a critical role in managing data privacy and U.S. customs and trade compliance matters. Key Responsibilities Lead bimonthly meetings with a cross-functional Privacy Team to review new and ongoing privacy matters. Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new security and HR tools. Manage EU Works Council activities for HR and IT projects requiring consultation or co-determination. Prepare EU Standard Contractual Clauses (SCCs) for intragroup transfers of employee data. Monitor global privacy regulatory developments and advise internal stakeholders. Utilize USCBP ACE portal and export control screening tools for reporting, auditing, and user management. Develop and deliver training on trade compliance requirements and tools. Assist with “Know Your Customer” (KYC) documentation and onboarding for operating companies. Manage trade compliance resources and tools across the organization. Collaborate with UK locations to consolidate and review MSS data on imports and exports. Qualifications Bachelor's degree required; JD or paralegal certification a plus. 8+ years of experience in legal, compliance, or related fields. Strong knowledge of data privacy regulations (GDPR, CCPA) and trade compliance requirements. Familiarity with USCBP ACE portal and export control screening tools (e.g., Descartes Visual Compliance). Excellent communication and project management skills.
    $50k-74k yearly est. 3d ago
  • Import Manager

    Company 3.0company rating

    Service manager job in Bloomingdale, IL

    🚀 Now Hiring: National Import Manager - Customs Brokerage Are you a licensed Customs Broker who loves leading teams, navigating complex regulations, and building strong client relationships? We're looking for a strategic, people-focused leader to oversee our national customs brokerage operations and help shape the future of our import/export programs. 🌍 What You'll Do Lead and mentor a talented team of brokers, entry writers, and compliance pros Drive strategy to improve efficiency, accuracy, and overall performance Ensure full compliance with CBP and PGA regulations Oversee timely, accurate processing of all import/export entries Implement technology and process improvements that streamline workflows Serve as a trusted partner to clients, offering guidance on trade compliance Support business development efforts and help grow brokerage services ✨ What You Bring U.S. Customs Broker License (required) 10+ years in customs brokerage or import/export compliance 5+ years in a senior leadership role Strong understanding of HTS classification, valuation, and regulatory requirements Experience with ACE, ABI, and brokerage platforms like CargoWise or Descartes A collaborative, solutions-oriented leadership style 📈 What Success Looks Like Strong compliance and audit performance Fast entry processing and smooth clearances Satisfied, long-term client relationships A high-performing, well-trained team Growth in revenue and operational efficiency 💼 Why Join Us? Competitive compensation Comprehensive benefits Professional development + continuing education support A chance to lead at a national scale and make a real impact
    $58k-78k yearly est. 2d ago
  • Operations Manager

    Jameson Sotheby's International Realty 3.9company rating

    Service manager job in Chicago, IL

    Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.
    $76k-124k yearly est. 3d ago
  • Operations Manager

    Sabin 4.1company rating

    Service manager job in Chicago, IL

    Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN
    $51k-88k yearly est. 2d ago
  • Operations Manager

    Veyer

    Service manager job in Romeoville, IL

    VEYER operates 59 warehouses across the US and Canada, covering over 8 million square feet. This includes 33 distribution centers, 12 cross docks, and 4 deconsolidation centers. We deliver over 100 million cartons annually with a 98.86% fill rate, while maintaining an impressively low shrinkage rate of less than 0.05%. Our guiding principle is trust through radical transparency and allows us to deliver over $5 billion worth of products and services annually for our customers. We understand the importance of reliable and speedy delivery. Our customers rely on us to keep our promises as they experience the peace of mind that comes with our industry-leading distribution and fulfillment services. Our Operations Managers drive business and growth within VEYER's expanding supply chain. Operations Managers will lead either a functional operation or an operational shift within VEYER's fulfillment centers. This may encompass: Inbound, Outbound, Inventory, ICQA, etc. We expect our Operations Managers to inspire, lead, and develop their teams of associates. We seek individuals who are creative problem solvers, people engagement leaders, and data-driven decision makers. Primary Responsibilities: Plan and manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI's, quality and service goals; utilizing forecasting methodologies and tools. Plan and manage multi-departmental P&L's, with accountability for cost containment and efficiency. Implement process improvement and use methodology (Six Sigma, 5S, Lean, TQM, Kaizen) to lead continuous improvement within the operations of the warehouse. Recruit, hire, train and develop associates; ensure coverage planning for staffing requirements and resource allocations. Provide leadership and motivation for 20-30 direct report associates Create an open communication style that fosters a collaborative work environment. Conduct performance reviews, have ongoing performance discussions, and make recommendations on reviews. Monitor, observe and record productivity, quality and utilization for assigned area. Administer training, qualification, safety programs and ensure regulatory compliance. Drive policies and procedures in assigned area. Ensure that the physical condition of the work areas are conducive to a healthy and safe working environment. Targeted Experience: Bachelor's degree in Operations, Supply Chain, Business Management, Engineering or equivalent experience in a related field 3+ years in a production, logistics, transportation or distribution facility. eCommerce fulfillment and DTC (direct-to-consumer) experience is highly-preferred 2+ years of experience in a supervisory or management role Working knowledge of supply chain systems: Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), Inventory Control Excellent organization, planning skills, and strong attention to detail Proven track record of taking ownership, driving results, and managing change Ability to make data driven decisions based on ownership of functional areas Working knowledge of MS Office (Microsoft) Available to work on weekends, holidays, and overtime as needed Must be able to stand for most of the day Ability to lift up to 50lbs. About The ODP Corporation/VEYER Logistics The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    $62k-101k yearly est. 1d ago
  • Operations Manager

    Pettis Search Partners

    Service manager job in Hammond, IN

    Pettis Search Partners is confidentially seeking an experienced Operations Manager to lead day-to-day plant operations and drive continuous improvement across production, quality, and safety performance. This role is ideal for a results-driven leader who thrives on accountability, collaboration, and achieving measurable outcomes in a fast-paced manufacturing environment. Key Responsibilities Oversee and improve all aspects of daily production and shop-floor operations. Lead production teams to meet or exceed department KPIs in efficiency, scrap reduction, downtime, and quality. Manage scheduling to ensure on-time delivery and customer satisfaction. Drive accountability, problem-solving, and engagement at all levels of the production organization. Implement corrective actions and continuous improvement initiatives aligned with operational goals. Partner cross-functionally with Engineering, Quality, and Supply Chain to support process changes and new product introductions. Promote a culture of safety, teamwork, and operational excellence. Ensure compliance with company, federal, and state safety and environmental standards. Provide leadership in departmental meetings and improvement projects. Qualifications Bachelor's degree in Manufacturing, Engineering, Business, or related discipline (or equivalent experience). Minimum 5 years of leadership experience in a Tier-1 automotive manufacturing environment. Strong organizational, communication, and leadership skills with the ability to influence across departments. Demonstrated success in production performance improvement and KPI management. Proficient in Microsoft Office and manufacturing systems (ERP, production reporting tools). Hands-on leader with a passion for continuous improvement and team development.
    $58k-96k yearly est. 1d ago
  • General Manager Health & Wellness

    The Larko Group

    Service manager job in Oak Brook, IL

    If you're driven by a company mission that prioritizes health and well-being across the U.S., this is an exciting opportunity to collaborate with industry pioneers while making your mark in Oak Brook! As the General Manager, you will play a crucial role in optimizing operational efficiency, ensuring seamless processes, and upholding the company's core values and mission. With a deep commitment to enhancing lives, you will lead initiatives that improve overall performance while delivering the highest level of service to drive financial success. Your leadership will directly influence the organization's growth, impact, and long-term success. Your Impact A dynamic leader with extensive experience in managing premium operations, driving revenue growth, and enhancing customer engagement. This role is responsible for executing high-impact operational strategies, including membership acquisition and retention, staff leadership, and overall revenue optimization. Additionally, you are committed to driving and modeling exceptional customer service, ensuring a premium experience that fosters loyalty and satisfaction while maximizing profitability and long-term business success. Responsibilities Manage, support, and cultivate positive relationships with patients, healthcare providers, team members, internal and community stakeholders. Actively contributes to generating location-specific business in collaboration with the sales/marketing. Collaborate with other leaders in the company to develop and execute strategic plans. Safeguard the smooth and efficient execution of operational procedures through effective leadership, enabling the team to deliver exceptional customer service. Actively develop team members and conduct consistent employee reviews and performance evaluations - uphold positive team morale consistently. Guarantee that all patient care and services not only meet but also surpass regulatory and industry standards. Provide oversight for all facility employees, including NP's, RN's, and Front Desk Receptionists. Manage the financial performance of the facility for financial sustainability. Stay updated on legal compliance, safety regulations, and evolving safety measures. Ensure a safe and secure environment for both patients and staff within the facility. Supervise the presentation and maintenance of the facility, ensuring aesthetic appeal, proper functionality, and prompt resolution of maintenance issues. Lead and manage the daily operations of the healthcare facility. Oversee and manage staff, including physicians, nurses, and administrative staff. Ensure that all patient care and services meet or exceed regulatory and industry standards. Manage budgets to ensure the financial sustainability of the facility. Carry out strict adherence to HIPAA regulations regarding patient privacy. What You'll Bring Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred). 3+ years of experience in healthcare or hospitality management, preferably in a clinical setting. Demonstrated ability to lead and manage a team of healthcare professionals. Strong financial management skills and experience. Thorough knowledge of HR-related business practices; recruiting, timesheet auditing, coaching, etc. Proven ability to identify, troubleshoot, and resolve internal and external conflicts. Effective liaison with a diverse range of internal and external stakeholders. Exceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholders. Familiarity with healthcare regulations and industry standards. Strong business acumen. Capacity to work both independently and collaboratively within a team. Naturally outgoing and friendly demeanor. Proficient in technology and resourceful in its application. #117891 The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.
    $44k-79k yearly est. 1d ago
  • Assistant Advisor Manager

    Engel & VÖLkers Chicago-North Shore-Michigan Shoreline 4.4company rating

    Service manager job in Chicago, IL

    We are seeking an Assistant Advisor Manager to help lead, coach, and elevate our growing Engel & Völkers network in Illinois, Southwest Michigan and Northern Indiana. This role is ideal for a high-performing, actively licensed real estate broker with 3+ years of successful production who is ready to expand into leadership while staying connected to the business they love. At Engel & Völkers, we believe in quality, collaboration, and the power of one exceptional brand. Our Assistant Advisor Manager will play a central role in developing our talent, reinforcing our culture, and supporting Advisors as they build sustainable, high-volume businesses. Role Overview The Assistant Advisor Manager supports our licensed Advisors through coaching, accountability, training, and strategic guidance. You will begin by leading in the areas where you already have strength, experience, and confidence. As you progress in leadership-and as we gain a deeper understanding of your talents-you will take on broader responsibilities and ultimately oversee the full scope of the Advisor Manager role as outlined below. This position is designed as a pathway toward becoming the Broker of Record for the Shoreline region. (Ultimate) Key Responsibilities Advisor Coaching & Development Provide 1:1 coaching and group training to support business growth, client service, and professional development. Guide Advisors in using the full E&V toolkit: CRM, EV World, marketing platforms, systems, and resources. Reinforce best practices around branding, service standards, marketing, negotiation, and lead management. Business Performance & Accountability Support Advisors in building consistent, sustainable production. Lead monthly shop meetings and regular accountability sessions. Monitor activity and performance to ensure Advisors remain aligned with E&V expectations. Talent Support & Integration Contribute to the recruiting strategy for growing the Shoreline and Northern Indiana Advisor team. Evaluate potential talent and participate in recruitment. Assist with onboarding and integration of new Advisors. Promote a culture of collaboration, consistency, and professional excellence. Shop Leadership Support the Shop's operational rhythm and Advisor experience. Serve as a trusted resource and brand ambassador. Collaborate with leadership to strengthen systems, processes, and overall shop performance. Support compliance by ensuring Advisors adhere to state licensing rules, brokerage procedures, and regulatory standards. Play an active role in strengthening the Shop's operational and financial performance as you grow toward broader leadership responsibilities. Ideal Candidate Profile Licensed real estate broker with 3+ years of successful real estate sales experience. A natural coach with excellent communication and mentoring skills. Strong understanding of local market dynamics and real estate fundamentals. Comfortable with technology (CRM, MLS, Google Workspace, marketing platforms). Motivated by helping others succeed and building a premium, collaborative culture. Holds an active broker license; ideally holds an Michigan or Indiana license as well. Interested in progressing toward becoming the Shop's future Qualifying Broker / Broker in Charge. A strong desire to grow as a leader through coaching, skill development, and hands-on experience. What We Offer A global luxury brand recognized for quality, exclusivity, and elevated experiences. A culture rooted in passion, competence, and exclusivity. A tailored leadership development plan aligned with your strengths and long-term growth into brokerage leadership. Industry-leading tools, technology, marketing, and training resources. A collaborative environment with strong operational and marketing support. Structured mentorship and hands-on guidance to develop the skills required for future Broker of Record responsibilities. Excellent benefits including health care, dental, vision, 401(k), and disability insurance. Ready to Elevate Your Career? If you are a proven licensed real estate broker who wants to grow into leadership and make an impact within a premium global brand, we'd love to connect.
    $92k-105k yearly est. 3d ago
  • General Manager - Air Freight

    Kelly Professional & Industrial

    Service manager job in Elk Grove Village, IL

    General Manager - Freight Forwarding Operations -Multi-State Leadership | $75K-$85K + Fully paid Benefit premium Elk Grove Village, 100% on site / Multi-State Oversight (15-20% Travel, including International) Reports to COO | Oversees 7 Branches (U.S. & Toronto) $75,000 - $85,000 Annually | Full Benefits + Auto Allowance or Company Vehicle Must have experience in air shipment in freight forwarding or logistics to be considered , Ability to read financials, help with budgeting, where to focus on to improve, cost etc. and have experience negotiating with airlines and trucking companies - national contracts Compensation & Benefits Salary: $75,000-$85,000 (Exempt) Medical, Dental, Vision, Term Life/AD&D, and HRA - 100% Company Paid 401(k) with Company Match 16 Days PTO + 6 Paid Holidays Auto Allowance ($500/month) or Company Vehicle Opportunities for international training and development About the Role We're seeking an experienced and strategic General Manager to join our growing organization and provide leadership across multiple branch locations in the U.S. and Canada. Reporting directly to the COO, this role will play a pivotal part in driving operational excellence, financial performance, and national vendor partnerships within our air and ocean freight forwarding operations. This individual will oversee two direct reports, with indirect leadership responsibility for seven branch managers across multiple states - and will have an expanding leadership scope as the organization grows. Travel will average around 15-20%, including monthly visits to domestic branches and occasional international travel (Toronto and Japan for training sessions). Key Responsibilities Lead, coach, and develop branch leadership teams to meet performance and profitability goals. Create and implement strategic business plans aligned with company objectives and growth targets. Oversee branch budgets, financial performance, and cost optimization efforts. Negotiate and manage national contracts with airlines and trucking companies to ensure competitive pricing and reliable service. Analyze financials and performance metrics to identify areas of improvement and operational efficiency. Ensure safe, compliant, and effective inbound/outbound logistics and warehouse operations. Partner with senior leadership to drive process consistency and performance across all branches. Foster a professional, collaborative, and goal-driven workplace culture that aligns with company values. Qualifications Minimum 7 years of experience in air and/or ocean freight forwarding, domestic cargo movement, or 3PL operations. Proven experience negotiating large-scale transportation or logistics contracts (airlines, trucking, or freight partners). Strong financial acumen with the ability to read and interpret financial statements, budgets, and P&L reports. Exceptional leadership skills with the ability to manage across multiple locations. Excellent communication, analytical, and problem-solving abilities. Bachelor's degree preferred (High School Diploma or GED required). Why Join Us This is a unique opportunity to join a well-established, logistics organization known for precision, professionalism, and long-term growth. If you thrive in a structured yet global environment and excel at driving results through leadership and strategy, we'd love to meet you. Apply today to join our leadership team and help shape the future of our logistics network. Alternative job title: Regional Operations Supervisor - Freight Forwarding Logistics Operations Supervisor Transportation Operations Manager Branch Operations Supervisor Supervisor of Freight Operations National Operations Supervisor - Logistics & Transport Operations Supervisor - Freight Forwarding Logistics Operations Supervisor Transportation Supervisor Warehouse & Logistics Supervisor Freight Operations Supervisor Branch Operations Supervisor ✈️ Freight Forwarding / Air Cargo Focus Freight Forwarding Manager Freight Forwarding Supervisor Air & Ocean Freight Operations Manager International Freight Director Air Cargo Operations Manager Global Logistics Manager Global Logistics Supervisor Air Freight Supervisor Air & Ocean Export Supervisor Import/Export Supervisor Freight Forwarding Team Lead Cargo Operations Supervisor International Logistics Supervisor
    $75k-85k yearly 3d ago
  • Window Installation Manager

    Reside 4.1company rating

    Service manager job in Schaumburg, IL

    About the Company RESIDE is a small family-owned and operated company headquartered in Edina, MN. We are growing rapidly and in search of hard-working experts with unrelenting standards for success to add to our amazing team. About the Role The ideal candidate will be responsible for measuring, ordering, and supervising installation of high-end residential window installation projects. Responsibilities Precisely measure windows for estimation and ordering Work with window vendors to ensure accurate details and orders Collaborate with sales team to ensure project deliverables Coordinate job-site deliveries Pull building permits as needed Schedule installation with customers Supervise job-site and installers Manage project close-out Qualifications 3+ years' experience in wood-clad window ordering & installation Prior customer service experience a plus Required Skills Ability to multi-task Strong verbal, written, and organizational skills High attention to detail Proficient with Microsoft Xcel Valid driver's license Pay range and compensation package $90,000-$110,000/yr. -Medical & Dental Insurance -Annual Company Trip Equal Opportunity Statement We are committed to diversity and inclusivity.
    $37k-46k yearly est. 23h ago

Learn more about service manager jobs

How much does a service manager earn in Berwyn, IL?

The average service manager in Berwyn, IL earns between $46,000 and $118,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Berwyn, IL

$74,000

What are the biggest employers of Service Managers in Berwyn, IL?

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