Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew.
You will report to the **Assistant Cruise Director**
Level: **2 1/2 striped officer**
**Responsibilities :**
+ Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians.
+ Inspire and motivate performance, provide leadership, mentorship, training, and onboarding.
+ Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary.
+ Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms.
+ Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed.
+ Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation.
+ Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team.
+ Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent.
+ Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities.
+ Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects.
+ Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay.
+ Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs.
+ Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements.
+ Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App.
+ Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges.
+ Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise.
+ Complete daily reports outlining show quality and any issues needing attention.
+ Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow.
**Basic Qualifications :**
+ 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management.
+ Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred.
+ Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams.
+ Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments.
+ Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs.
+ Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example.
+ Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms.
+ Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards.
+ Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus.
**Preferred Qualifications:**
+ Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management.
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1324878BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
$90k-129k yearly est. 2d ago
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SSO Global Service Solutions Product Manager
Ralliant
Service manager job in Bismarck, ND
Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik.
You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty.
This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays.
**Primary Responsibilities:**
Service Portfolio Leadership
+ Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap.
+ Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth.
Business Ownership & Performance
+ Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability).
+ Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement.
Go-to-Market Strategy & Execution
+ Lead the global go-to-market strategy for new and existing service offerings.
+ Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach.
+ Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value.
Value Proposition & Messaging
+ Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities.
+ Ensure consistent, customer-centric messaging across global regions and partner organizations.
Customer Insights & Competitive Strategy
+ Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences.
+ Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies.
Cross-Functional Alignment & Delivery
+ Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs.
+ Drive consistent global execution, ensuring offerings are delivered at high quality and scale.
Pricing & Commercial Strategy
+ Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies.
+ Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements.
Strategic Leadership & Planning
+ Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives.
+ Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas.
Performance Management and Rhythm of the Business
+ Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams.
**Essential Competencies:**
+ Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions.
+ Deliver Results - drives change through others to deliver measurable results.
+ Strategic - converts transformative ideas to practical steps & solutions that deliver real results.
+ Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly.
+ Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results.
+ Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries.
+ Courageous - challenges the status quo and makes difficult decisions0.
+ Adaptable - learns from mistakes and adjusts quickly and accordingly.
+ Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ .
**Qualifications:**
+ Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred.
+ 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle).
+ Proven success marketing products or services globally and growing market share in competitive environments.
+ Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools.
+ Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives.
+ Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings.
+ Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities.
+ Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations.
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position (in local currency) is 101,500.00 - 188,500.00
$68k-105k yearly est. 24d ago
Director, End User Services
Datavant
Service manager job in Bismarck, ND
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Main Duties and Responsibilities Include:**
+ Provide strategic leadership and operational oversight for all end-user services functions, including desktop operations, onsite support, service desk governance, and global managedservices delivery, ensuring consistent, high-quality experiences for all employees.
+ Serve as the senior escalation point for complex end-user technology issues, coordinating cross-functional resources to ensure rapid incident resolution and long-term systems stability.
+ Lead and mentor the Desktop Operations, Onsite Support, and End User Experience teams, establishing performance standards, operational rhythms, and a culture of continuous improvement and operational excellence.
+ Own the governance and performance management framework for managedservices providers, ensuring alignment to SLAs, responsiveness during escalations, root-cause remediation, and continuous service delivery maturation.
+ Develop, maintain, and improve standard operating procedures (SOPs), service delivery workflows, and operational guidelines to ensure scalable, repeatable, and compliant service processes across all end-user support functions.
+ Drive initiatives that enhance user experience, including self-service adoption, automation opportunities, tooling advancements, and proactive support models aimed at reducing friction in day-to-day technology use.
+ Collaborate with IT, Security, Engineering, Facilities, and People teams to ensure cohesive and integrated end-user technology delivery across the employee lifecycle.
+ Oversee resource allocation, onsite presence planning, and support coverage across multiple office locations to ensure consistent operational support and high levels of customer satisfaction.
+ Monitor service performance metrics, ticket trends, device health analytics, and user feedback to identify systemic opportunities for improvement and implement durable solutions.
+ Lead large-scale organizational technology initiatives such as hardware refreshes, office buildouts, productivity tool transitions, and change management efforts that impact the global user community.
+ Maintain strong relationships with stakeholders at all levels, providing transparent updates on service health, improvement initiatives, operational risks, and cross-team dependencies.
+ Ensure all end-user services functions follow established security guidelines, compliance standards, asset management requirements, and incident response procedures.
+ Drive workforce planning, career development programs, coaching frameworks, and talent management for team members, ensuring a resilient and capable organization.
+ Oversee budgeting, forecasting, and vendor financial management as it relates to desktop hardware procurement, support tooling, managedservices partners, and end-user experience programs.
**Qualifications:**
+ 10+ years of experience in End User Services, IT Service Delivery, Desktop Operations, or similar technical leadership roles, with extensive experience managing distributed teams and large-scale support environments.
+ 5+ years of experience in a people leadership role overseeing multi-functional technical teams with demonstrated success building high-performing organizations.
+ Deep understanding of modern end-user support models, endpoint management, desktop engineering, and onsite technical operations.
+ Experience governing managedservice providers, including SLA development, cost optimization, operational reviews, and performance management.
+ Familiarity with ITSM frameworks such as ITIL, along with experience utilizing and improving workflows within platforms like Jira ServiceManagement or ServiceNow.
+ Strong knowledge of Windows, mac OS, collaboration suites, endpoint security, device lifecycle management, and productivity tooling ecosystems.
+ Proven ability to lead complex technical initiatives, cross-organizational projects, and broad adoption programs that impact the global workforce.
+ Exceptional communication, stakeholder management, and relationship-building skills across both technical and non-technical audiences.
+ Strong analytical and problem-solving skills, with experience driving root-cause remediation and implementing sustainable operational improvements.
+ Financial and vendor management experience, including budgeting, forecasting, contract support, and cost-performance evaluation.
+ Ability to perform effectively in a dynamic, high-growth environment while managing multiple priorities and delivering measurable outcomes.
+ Demonstrated leadership qualities including mentorship, empowerment, conflict resolution, and establishing a strong culture of accountability and operational excellence.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$160,000-$200,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$160k-200k yearly 5d ago
Service Manager
Vets Hired
Service manager job in Bismarck, ND
As the ServiceManager, you would be responsible for managing the Ag service department by overseeing job progress, resolving customer disputes, supervising staff, and scheduling the service team. If you are passionate about customer service and have related experience, read the job description below and apply today!
We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met, with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with 65+ years in the marketplace!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer-related service functions such as job scheduling, job progress, warranty issues, etc.
Maintains a high level of customer satisfaction.
Oversees and assists scheduling work in the service area in an effective manner that allows for the best use of available space and the best service for our customers.
Supervises service associates, including employee relations issues, performance reviews, training needs, disciplinary action, and termination.
Develop business plans and goals to include staffing needs, tools and equipment, and service promotion strategies.
Monitors Key Performance Indicators and other available reports and adjusts business plans and procedures/processes as appropriate.
Handles customer-related service functions such as job scheduling, job progress, warranty issues, etc.
Handles documentation and resolution of Goodwill claims with manufacturers.
Determines needs relating to special tooling, equipment, vehicles, and work hours, etc.
Interviews and hires personnel for the service department.
Maintains a safe, clean, neat, and orderly work environment.
Prepares customer repair estimates and/or quotes as required in a timely and accurate manner and provides follow-up.
Resolves customer disputes to ensure fair value for the customer and company.
Reviews work orders and ensures timeliness of completion and accuracy.
Provides documentation as required for personnel issues, accidents, safety matters, customer disputes, etc.
Regularly reviews JHAs, reviews company-wide safety incidents with the team to pass on lessons learned, enforces safety policies, etc.
Works within and promotes vision, mission, and values.
Performs other duties as assigned.
Supervisory Duties:
Manages all service department personnel.
Organizes, communicates, and delegates responsibilities and priorities to ensure the successful operation of the department.
Provides regular and timely feedback that recognizes employee performance, motivating employees, and promoting self-development.
Communicates with and coaches employees on assignments, providing technical expertise as needed.
Selects, trains, and develops employees consistent with department/division goals, providing coaching on career development.
Qualifications:
Mechanical experience with the product lines represented.
Completion of Lead Yourself for internal candidates is preferred.
Two-year degree or equivalent experience and training preferred.
Prior supervisory experience or ServiceManagement Training preferred.
Excellent customer service skills.
Good oral and written communication skills.
Computer knowledge.
Must have good leadership, detail, and organizational skills.
Ability and willingness to work flexible hours.
Must possess a clean driving record.
Working Place: Bismarck, North Dakota, United States Company : Virtual Fair - Feb 27th - Butler machinery
$43k-70k yearly est. 60d+ ago
Port Operations Manager - Diego Garcia
Amentum
Service manager job in Bismarck, ND
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$54k-89k yearly est. 60d+ ago
Service Manager - Spec
Butler MacHinery Company 3.3
Service manager job in Bismarck, ND
Join us at Butler Machinery as a ServiceManager
Department: Service
Type: Exempt, Full-Time
Why This Role Matters
Butler Machinery is a leader in the heavy equipment industry, providing reliable service, repair, and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks, loaders, dozers, and powertrain components. As we continue to grow, we are seeking an experienced ServiceManager to lead the SPEC shop division, focused on large-scale rebuilds - especially engine, drivetrain, and component overhauls for mining equipment.
What You'll Do
Lead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g., torque converters, differentials).
Develop, schedule, and oversee project timelines, budgets, and resource allocation.
Collaborate with technical communicators, parts, and field service teams to ensure technical accuracy and quality assurance.
Monitor and enforce safety, environmental, and company compliance standards.
Maintain strong relationships with customers, provide updates and ensure satisfaction throughout project cycles.
Review job costing, efficiency, and productivity metrics; identify continuous improvement opportunities.
Provide technical guidance and mentoring to service technicians and supervisors.
Support warranty claims, failure analysis, and root cause investigations.
What You Bring
Industry Focus: Mining, construction, or drivetrain rebuild environments.
Technical Knowledge: Strong understanding of hydraulics, engines, and electrical systems on mining-class equipment.
Completion of Lead Yourself for internal candidates is preferred.
Skills:
Proven ability to manage multiple large-scale projects simultaneously.
Strong communication and customer service orientation.
Excellent problem-solving and decision-making abilities.
What We Offer
Competitive pay & profit sharing - including 10% employer retirement contributions, with an additional 5% based on profit
Healthcare coverage - comprehensive medical, dental, and vision insurance
Wellness support - wellness incentives, telehealth, and a company-funded EAP
Growth opportunities - tuition reimbursement, training programs, and a customized onboarding experience
Financial flexibility - SmartDollar, Legal Shield, identity protection, and HSAs
Recognition & engagement - structured programs and feedback-driven culture
Community impact - paid volunteer time to give back locally
Ready to Apply?
Apply online or contact ********************** with any questions. We can't wait to meet you!
EOE/Vet/Disability
#LI-Onsite
$38k-57k yearly est. Auto-Apply 56d ago
Assistant Tutoring Center Lead (Temp)
North Dakota University System 4.1
Service manager job in Bismarck, ND
OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences. MISSION: As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships.
VISION: Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities.
REPORTING RELATIONSHIP: Is directly accountable and responsible to the Teaching and Learning Center Manager.
Benefits
COMPENSATION: $18/hour.
Thinking about relocating to the Bismarck area? To find more information and resources, visit: **********************************************************
Position Description & Details
Are you passionate about education and helping students succeed? Bismarck State College is seeking enthusiastic and dedicated Assistant Tutoring Center Leads to join our dynamic team! In this pivotal role, you'll provide essential academic support and foster a positive learning environment that empowers students to thrive.
Key Responsibilities:
General Academic Support:
* Engage with students in one-on-one tutoring sessions, both on-campus and virtually, to enhance their understanding and performance in their courses.
* Collaborate with faculty to extend classroom teachings, ensuring a seamless learning experience for students.
* Provide relevant learning materials for asynchronous tutoring sessions and assist students in developing effective study skills.
* Monitor student progress and refer them to additional support services as needed, including the MACC, Student Services, or the Testing Center.
* Maintain communication with the Teaching and Learning Center Manager to ensure alignment with the curriculum.
Oversight Duties:
* Supervise the tutoring environment in the Student Success Center, promoting positive conduct among students and staff.
* Record and address any instances of unusual conduct, ensuring a respectful atmosphere for all.
* Lead by example, modeling quality interactions between tutors and students to foster an inclusive community.
* Manage inquiries at the tutoring center, providing information about availability and services.
Miscellaneous Duties:
* Champion innovation and creativity within the Teaching and Learning department, contributing ideas to improve processes and enhance student experiences.
* Ensure the Student Success Center is clean, organized, safe, and welcoming for all users.
Minimum Requirements
* Successful completion of college coursework in Mathematics or English
* Excellent interpersonal skills
* Proficient in working knowledge of computer software programs -- Microsoft Office (Word, Excel, Access), email, and electronic calendar, and excellent keyboarding skills.
* Common courtesy, respect, and politeness while working with students, employees, and the public.
* Excellent written communication skills.
* Good organizational skills and ability to attend to details.
* Disciplined and able to maintain confidentiality.
* Ability to work independently and make sound judgments.
* Ability to use downtime constructively, appropriately, and professionally.
Preferred Qualifications
* Bachelor's Degree
* Teaching experience
* Experience working with students with accessibility needs.
* Experience working with ESL students.
Applicant Materials Required
To be considered by the search committee thoroughly complete the application and upload the following:
* Cover letter that indicates which of the following subject areas are of interest:
* Math
* Writing
* Economics
* Accounting
* CIS/Cybersecurity
* Anatomy & Physiology
* Chemistry
* Nursing
* Other subjects (Please indicate specific area of expertise)
* Resume
* References
Additional Information
Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer.
For more information or assistance contact the Human Resources Department at ************ or ************************************
This position requires a criminal history record check.
Equal Opportunity Employer
TTY Number: ND Relay Service: ************** (text); ************** (voice). For full North Dakota Relay Services, go to: **********************************
Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.
$18 hourly 14d ago
Product Supply Operations Manager
The Coca-Cola Company 4.4
Service manager job in Bismarck, ND
Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for over a century. Founded in 1956, Coca-Cola Bottling Company High Country is a family owned, regional Bottler serving portions of Colorado, Minnesota, Montana, North Dakota, South Dakota, Utah, and Wyoming.
Every day we honor our core values of Honesty, Integrity, Trust, and Respect through encouraging our team members to develop, grow and serve. Together we become more effective and productive… in life and work.
Refresh your career and join us in refreshing the world!
Apply Today!
Salary for the Product Supply Operations Manager role is approximately $70,000 a year depending on experience.
Robust benefits package including 100% paid employee health, dental and vision!
100% Employer Paid Life Insurance for Employees
401K With Employee Match
Product Discounts
Much more!
What will you do as a Product Supply Operations Manager?
As part of the corporate operations team, the Product Supply Operations Manager is responsible for providing leadership and direction on the full range of warehouse processes. Includes a concentrated focus on developing a work environment that engages employees at all levels in the business to help drive out unnecessary work, improve and simplify processes and continually reduce costs and improve efficiency and effectiveness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Report daily, weekly, monthly, and annually on key performance indicators to management.
Assist local operations teams in managing inventory to minimize out of date and out of stock issues in the warehouse and in the market.
Analyze statistical data and reports to identify areas for continuous improvement.
Work with settlement and other managers in the sales centers to ensure accuracy and to champion proper inventory processes.
Provide training and supervisory direction for warehouse safety sensitive functions.
Direct operations staff on product rotation processes within all facilities and the use of ordering tools.
Ensure warehouses are laid out for maximum efficiency.
Drive efficiency through processes and metrics on incoming and outgoing trucking.
Champion goals for loading efficiencies and work with sales centers to achieve them.
Work with all managers to reduce BD&L.
Ensure dunnage liability is minimized in all locations.
Ensure products or supplies are loaded, shipped and received in an efficient manner with cost control in mind.
Oversee an internal GMP program to maintain the cleanliness and organization of the warehouses which results in a clean and neat working environment that ensures safety and projects a positive image for a food manufacturing facility.
Keep up-to-date on information and technology affecting functional areas to increase innovation and ensure compliance.
Coordinate agency sales and assure VAF & Supplier programs are satisfied at the highest level.
Work with leadership team to continuously foster a positive work environment, develop employees and establish the organization as a premier employer.
Conform with, abide by, and re-enforce all regulations, policies, work procedures, and processes.
ESSENTIAL SUPERVISORY RESPONSIBILITIES
Work with management team to ensure appropriate handling of personnel matters including hiring for open positions, evaluating performance, and taking appropriate actions in the event of under-performance.
Provide strategic leadership and build capability through coaching and development on the company's overall business model, goals and objectives.
Include management staff in planning, decision-making, and process improvement.
Identify and mitigate potential personnel risks.
Requirements
EDUCATION AND EXPERIENCE
Bachelor's Degree preferred
2 - 3 years of supervisory work experience.
Microsoft Office proficiency including Excel, Word, PowerPoint, and Outlook.
JOB KNOWLEDGE, SKILLS AND ABILITIES
Adaptability - Ability to adapt to change in the workplace.
Business Acumen - Ability to grasp and understand business concepts and issues.
Communication - Ability to effectively, clearly and concisely communicate verbally and in writing.
Decision Making - Display willingness to make critical decisions while following company practices.
Delegation - Ability to delegate work, give authority to work independently, set expectations and monitor delegated activities.
Enthusiasm - Ability to bring energy to the day to day as well as long-term tasks and plans.
Judgment - Display willingness to make timely decisions and exhibit sound and accurate judgment.
Leadership - Ability to inspire and motivate others to perform well; accept feedback.
Planning & Organizing - Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
Reliability - Demonstrate regular attendance and availability to staff and management.
Quality Management - Demonstrate commitment to improve and promote quality in all operating areas.
Safety & Security - Promote and personally observe safety and security procedures and uses equipment and materials properly.
Honesty, Trust & Respect - Must be seen as truthful and credible and exhibit respectful behavior in all actions representing the company.
PHYSICAL DEMANDS
Work environment; must be able to work sitting or standing for long periods of time, may utilize a computer terminal for prolonged periods of time.
The noise level in the work environment can be moderately noisy due to manufacturing and/or warehousing equipment in operation.
Must be able to lift up to 75 pounds.
Work involves walking, talking and hearing, using hands to handle, feel or operate objects. Vision abilities required by this job include close vision and ability to focus when using computer terminal.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
As required in various work areas
Hard hat while on a forklift.
WORK ENVIRONMENT
Must be willing to travel to other company locations approximately 20% and attend or conduct training/seminars.
The noise level in the work environment can be moderately noisy due to manufacturing and/or warehousing equipment in operation.
Some areas are slippery due to the production process.
Warehouse areas have heavy forklift traffic.
This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
Coca-Cola Bottling Company High country is an Equal Opportunity/Affirmative Action Employer, requires pre-employment drug testing for all applicable positions and adheres to an Alcohol and Drug-Free Workplace.
Salary Description $70,000.00
$70k yearly 13d ago
Sales Center Manager
JRG Partners
Service manager job in Bismarck, ND
We have been retained by a Leading Beverage Manufacturer who are seeking an experienced Sales Center Manager who directs and coordinates all sales, delivery, merchandising, product supply, warehouse, cooler service, fleet, and safety activities for the sales center. The Sales Center Manager has direct management and leadership responsibility for the sales center staff and is responsible for the direction, execution and proper reporting of outcomes to the appropriate levels of management to ensure expected revenue, volume and operating expense goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Grow revenue through volume and net pricing and gross profit through product mix, controlling cost of goods, volume, and net pricing.
• Ensure superior customer service and foster a customer service environment including meeting with key customers, assisting sales representatives with maintaining relationships and negotiating and closing deals.
• Manage annual sales center operating budget, control expenses effectively, and provide explanation of budget variances to Division Manager.
• Lead, develop and mentor team to achieve a high performance, team-oriented environment with integration of the company's Culture Formula. • Monitor competitor products, sales and marketing activities.
• Ensure safety by establishing behaviors that result in a safe working environment and employee training on safe working techniques, minimizing personal injury and property damage incidents of all types.
• Maintain the safety and integrity of vehicles ensuring required vehicle checks and work with managers to make necessary adjustments to ensure operation of all departments without interruption.
• Manage utilization of equipment, facilities, and personnel to obtain maximum efficiency to meet performance objectives.
• Work with management team to continuously foster a positive work environment and establish the organization as a premier employer.
• Maintain professional, team relationships with co-workers and customers including on-time follow-through on commitments.
• Conform with, abide by, and re-enforce all regulations, policies, work procedures, and processes.
ESSENTIAL SUPERVISORY RESPONSIBILITIES
• Work with management team to ensure appropriate handling of personnel matters including hiring for open positions, evaluating performance, and taking appropriate actions in the event of under-performance.
• Provide strategic leadership and build capability through coaching and development on the company's overall business model, goals and objectives.
• Include management staff in planning, decision-making, and process improvement.
• Identify and mitigate potential personnel risks.
EDUCATION AND EXPERIENCE
• Bachelor's Degree in Sales, Marketing or Business or 3-5 years outside sales experience.
• 3-5 years of supervisory experience with progressive managerial responsibilities.
• Microsoft Office proficiency including Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with Margin Minder (or comparable program) preferred.
• Proven track record of building and retaining business through selling, account management and excellent customer service.
• Demonstrated ability to build accounts through cold calling, lead generation, professional presentation style and negotiating and closing deals.
• Above-average math skills and ability to figure profits, margins, retails, and financials are critical to managing this business.
• Class A CDL preferred. May be required in some locations
$45k-61k yearly est. 60d+ ago
Manager - Business Growth Enablement
American Express 4.8
Service manager job in Bismarck, ND
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25020688
$103.8k-174.8k yearly 52d ago
Assistant Store Manager - Eddie Bauer #4116 KIRKWOOD MALL
Eddie Bauer 4.4
Service manager job in Bismarck, ND
Assistant Store Manager As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Assistant Store Manager reports to the Store Manager.
Who You Are:
* Inspirational leader who guides their team and partners with the store manager to achieve great results.
* Engaging personality who attracts great talent.
* Demonstrates a competitive spirit and desire to win.
* Team player with an entrepreneurial spirit.
* Operates with a sense of urgency and effectively manage competing priorities.
* Able to adapt to change and takes on more responsibilities.
* Self-motivated; seeks personal growth and development.
Responsibilities
As the Assistant Store Manager you will:
* Partner with the Store Manager to create action plans to achieve results and grow the business.
* Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
* Oversee assigned division of responsibility and be accountable for results.
* Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
* Learn about all aspects of the business and share ideas to drive the business.
* Remain composed in the face of challenges and unforeseen circumstances.
* Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
* Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
* 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
* Proven track record of exceeding sales and statistical expectations.
* Flexible availability to meet the needs of the business (including evenings and weekends).
* May require occasional travel to other store locations (if needed).
$44k-53k yearly est. Auto-Apply 60d+ ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Bismarck, ND
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
General Manager | Growing QSR Brand | 60K -70K
Superior Talent Source
Service manager job in Bismarck, ND
Job Description
We are currently seeking a motivated and experienced General Manager to join our team. As a General Manager, you will have the opportunity to lead and oversee the operations of our establishment, ensuring exceptional customer experiences and driving business growth.
This position offers a competitive salary ranging from
$63,000-68,000.
Responsibilities:
Leadership: Serve as a natural leader and co-captain, fostering a positive work environment and building a winning team.
Customer Satisfaction: Demonstrate an unwavering commitment to making our customers' day by delivering outstanding service and ensuring the highest quality of our products.
Culture and Team Building: Uphold and promote our company's values, fostering a culture of honesty, energy, motivation, and fun. Create a great place to work for the team.
Standards and Performance: Set high standards for yourself and the team, consistently striving for excellence in all aspects of operations, including food preparation, cleanliness, and customer service.
Adaptability: Embrace the dynamic nature of the restaurant business, thrive in a fast-paced environment, and handle daily challenges with enthusiasm and resilience.
Compliance: Ensure compliance with all relevant health, safety, and sanitation standards, as well as company policies and procedures.
Training and Development: Oversee the training and development of team members, providing guidance and support to help them reach their full potential.
Financial Management: Monitor and manage restaurant sales, profitability, and expenses to drive financial success. Implement strategies to maximize revenue and control costs.
Bonus Program: Participate in the Bonus Program based on restaurant sales, profitability, and customer satisfaction metrics.
Benefits Administration: Coordinate employee benefits, including medical, dental, vision, and retirement plans, and ensure compliance with related policies and regulations.
Qualifications:
Experience: Previous experience as a successful general manager in the restaurant industry is preferred.(Min 2yrs)
Leadership Skills: Proven ability to lead and motivate a team, create a positive work environment, and drive results.
Customer Focus: Strong customer service orientation with a passion for ensuring an exceptional dining experience.
Communication: Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders.
High Standards: Demonstrate a commitment to maintaining high standards of quality, cleanliness, and operational efficiency.
Flexibility: Willingness to work flexible hours, including weekends and evenings, to accommodate the needs of the business.
Driver's License: Valid driver's license and reliable transportation for occasional off-site tasks, such as making deposits.
Continuous Learning: A true desire to learn and grow professionally, keeping up-to-date with industry trends and best practices.
Benefits:
We offer a comprehensive benefits package to our employees, including:
Medical, dental, and vision benefits
Voluntary short-term and long-term disability insurance
Company-paid life insurance
401K contribution match
Paid vacation time
Flexible schedules
Shift meals and employee discount
Voluntary benefit programs such as critical illness, accident coverage, identity theft protection, and legal plan
Employee assistance program for personal and professional support
Charitable initiatives through KBP Cares and partnership with local charities
Join our team and be part of a growing organization dedicated to creating positive impacts in our communities and providing opportunities for personal and professional growth. Apply now and become a valued member of our team!
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
$63k-68k yearly 21d ago
General Manager
DAC Foods, Inc.-Taco Johns
Service manager job in Bismarck, ND
Job Description
Seeking a Qualified Restaurant General Manager in Bismarck, North Dakota.
Welcome to the wonderful world of Taco John's! In our ever-evolving need of servicing the customers we love, Taco John's is providing quality food service at affordable prices. We are actively searching for the ideal person to join our management team as a Restaurant General Manager to help with interviews, planning, scheduling, budgeting, financial reporting, and inventory control. This role pays $45,000 - $65,000 per year + Profit Sharing.
Are you an experienced General Manager with leadership skills, driven by integrity to manage and lead others to succeed? Are you driven by operating a restaurant in a profitable, efficient business-like manner?
Do you need flexible full-time work hours due to current life activities you cannot set aside?
Are looking to grow and advance in your career?
If this sounds like you, apply today using our simple 2-minute application!
About Taco John's
We're pretty proud of the fact that we own Taco Tuesday, that we're the only place in the world where you can find Potato Olés, and that we turned a one-man taco stand in Cheyenne, Wyoming into one of the largest Mexican quick-service brands in America.
But you know what we're the most proud of?
OUR MANAGEMENT TEAM.
Our General Managers are at the heart of what we do, and it's important to us to have General managers that can help each team member succeed and be a proven leader. You need to be responsible with the budget, inventory, and the coordination of team member activities. That's why we offer numerous opportunities for advancement and training, allowing our General managers to build strong, rewarding leadership careers with us.
Just as we are constantly evolving to satisfy the public's need for quality food made from scratch with fresh ingredients, we understand that our employees have needs as well. As an employer in the fresh food service industry, we take pride in offering our general managers competitive wages, a supportive, healthy and fun work environment, benefits, paid time off, vacation time and on-going training.
A Day in the Life of a Restaurant General Manager
Don't expect the same droned out fast-food chain routine in this position. You will eagerly interact with a variety of people from the team members to the customers that come in everyday. As a General manager of the organization, you'll enthusiastically open or close the store the Olé way, work with customers one-on-one, and assist in scheduling a customer service team of like-minded fresh food lovers in a fun, fast-paced and rewarding environment.
And, get ready to move! You will be a big part of the quality food experience our clients have come to enjoy in working with our employees. Your role as a full-time restaurant General manager will require 40-50 hours each week that can be tailored to your schedule. There is no need to give up your life balance with Taco John's! We have hours that range from 6am to 11pm, so whether you have church activities, sports activities, or school activities, we are very open and flexible with the schedule to ensure your success!
Quick thinking, a desire to improve your current budgeting, financial, and leadership skills, with the ability to work independently are the keys to succeeding in this role. Hiring, training, and coordinating the activities of coworkers is also a critical component of your success.
Let's face it. Working with food can sometimes be quite messy, so this role is not just about the fun and games that come with working with fresh ingredients, but special care is also required to ensure the customer's safety and your own in keeping a clean working environment and being proactive in helping team members succeed in their respective roles.
Job Posted by ApplicantPro
$45k-65k yearly 28d ago
Assistant General Manager
Border Foods 4.1
Service manager job in Bismarck, ND
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.
What's in it for you?
-Flexible scheduling
-Top pay in the industry : Up to $30/hour with bonus potential
-Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone!
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions - even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
Assistant Manager Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork:
Creates unity in the team by building cross functional relationships
Respond to Team Member questions and resolves employee issues in a timely manner.
Provide a restaurant that is a safe place for team members to work and customers to visit
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for restaurant success
Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan for each new hire
Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste management.
Empowerment:
Builds the capabilities of their team
Provides learning and development opportunities for all Team Members.
Offers guidance to Team Members
Consistently demonstrates active and timely coaching capabilities.
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Minimum of one years restaurant or retail experience, or combined experience and education.
Experience with sales building, P&L statements, recruiting, and training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Driver's license and vehicle insurance.
High school diploma or equivalent.
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
$14 per hour - $35 per hour
$14-30 hourly 25d ago
General Manager
IHOP 3857 Bismarck
Service manager job in Bismarck, ND
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop.
WHAT'S THE SCOPE?
We offer a competitive wage that reflects your skills and experience in the restaurant industry.
Full-time employees get health insurance!
This position is full-time, but the schedule will vary depending on the needs of the restaurant.
YOUR CONTRIBUTIONS MATTER
In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems.
Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.
WHAT'S REQUIRED?
2+ years of relevant experience
Valid driver's license
High school diploma or equivalent
Ability to speak and read English
Basic math skills
ABOUT IHOP
With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!
JOIN US!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!
$34k-54k yearly est. 60d+ ago
General Manager
Flynn Pizza Hut
Service manager job in Bismarck, ND
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$34k-54k yearly est. 60d+ ago
Salon Manager - Pinehurst Square West
Dev 4.2
Service manager job in Bismarck, ND
Jobs for Humanity is partnering with Great Clips to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Great Clips
Job Description
Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon manager at a Great Clips salon. Great things happen at a Great Clips salon, and we'd love for you to be part of that.
What are salon owners looking for in a great Salon Manager?
Great communication skills
A motivating attitude
Top-notch technical skills
Flexible and organized
Driven to achieve goals
Licensed to cut hair
Requirements: Cosmetology and/or barber license (licensing requirements vary by state/province)
What benefits may be offered by each salon owner in return?
Manager training to grow your team and the salon
Incentives and recognition for a job well done
An immediate customer base
Ongoing training for career growth
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
$32k-44k yearly est. 14h ago
Operations Manager
Midwest Agenergy Group
Service manager job in Underwood, ND
Responsible for the operation of the plant to ensure maximum production quantity and quality, by directly supervising process operators who work on a 24 hour rotating shift schedule, while supporting the policies, goals, and objectives of the company.
Operations:
Ensure that process operators are adequately trained, equipped and motivated, so that total manufacturing objectives can be accomplished in a safe, timely, and cost-effective manner.
Communicate regularly with all process operators, both individually and as a group to ensure consistent operation among the shifts.
Assist with hiring of plant personnel.
Conduct employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the process operators.
Maintain and update operating procedures and training manuals for process operations. Ensure that all process operators are trained on the most updated version of the operating procedures.
Monitor and control plant operations.
Provide expectations and parameters to lead operators for plant production.
Review the operation of the plant to monitor production and quality, to anticipate and solve problems in a timely manner, and to identify opportunities for improvement.
Initiate and carry out projects that improve efficiency and or reduce operating costs.
Maintain adequate records on a daily, weekly, or monthly basis of key production variables such as production volume, yield, plant uptime, utility consumption, etc.
Provide written reports on plant production.
Maintain safety, health, and environmental policies and procedures.
Ensure city, county, state, and federal regulations relating to process operations are met at all times.
Direct, maintain, and enforce the safety program for all process operations; review safety records to uphold standards of maximum safety for all process operators.
Coordinate activities with other departments.
Communicate directly with maintenance department to coordinate maintenance and repair work in process areas.
Communicate directly with QC laboratory to ensure effective participation by the process operators in the implementation of QC policies and procedures.
Implement programs and procedures required to ensure plant cleanliness.
Monitor use and inventories of process chemicals and supplies. Initiate reordering when necessary.
Assist all other employees and departments as required for efficient plant operation.
Supervisory:
Directly supervises process operators.
Carries out responsibilities in accordance with the organization's policies and applicable laws.
Assists with interviewing, hiring, and training plant employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; and addressing complaints and resolving problems.
Minimum Qualifications:
Bachelor's degree in industrial field and at least 3 years in power or process systems or equivalent production environment or equivalent combination of education and experience
Must have a valid driver's license
Employee must live within one hour drive time of the plant location
Preferred Qualifications:
Prior leadership experience including directing and/or scheduling work in a manufacturing/industrial setting
Required Key Skills & Competencies
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Ability to learn and work effectively with the plant's Distributed Control System (DCS)
Ability to build relationships, establish credibility and influence all levels of the organization that creates a team environment of open dialog and continuous improvement with employees.
Skills in communication, both verbal and written to effectively communicate. This includes strong report writing.
Skills with Microsoft Office including Outlook, Excel, Word, PowerPoint, SharePoint, and Teams
Ability to plan, organize, prioritize time/workload to accomplish tasks and meet deadlines.
Ability to apply mathematical, statistical and scientific concepts to practical situations.
Ability to analyze, research, organize and interpret data; possess a high level of attention to detail and accuracy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$54k-90k yearly est. 23d ago
Salon Manager - Pinehurst Square West
Dev 4.2
Service manager job in Bismarck, ND
Company DescriptionJobs for Humanity is partnering with Great Clips to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Great Clips
Job Description
Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon manager at a Great Clips salon. Great things happen at a Great Clips salon, and we'd love for you to be part of that.
What are salon owners looking for in a great Salon Manager?
Great communication skills
A motivating attitude
Top-notch technical skills
Flexible and organized
Driven to achieve goals
Licensed to cut hair
Requirements: Cosmetology and/or barber license (licensing requirements vary by state/province)
What benefits may be offered by each salon owner in return?
Manager training to grow your team and the salon
Incentives and recognition for a job well done
An immediate customer base
Ongoing training for career growth
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
How much does a service manager earn in Bismarck, ND?
The average service manager in Bismarck, ND earns between $34,000 and $88,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Bismarck, ND
$55,000
What are the biggest employers of Service Managers in Bismarck, ND?
The biggest employers of Service Managers in Bismarck, ND are: