Route Service Manager - UniFirst
Service manager job in Medley, FL
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyDirector Critical Care Services - PICU
Service manager job in Miami, FL
Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.
Job Specific Duties
Responsible and accountable for all nursing functions within area(s) of oversight.
Continually seeks, analyzes, and enhances the quality of patient care and services to ensure high quality integrated care. Ensures care-delivery processes are at the cutting edge of clinical quality and safety; supports safety culture initiatives; ensures high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
Leads and directs process improvement initiatives and other safety programs; ensures applications and concepts are standardized and reliable processes and sustained in the department. Supports process improvement and incorporates science principles into quality/process improvement activities while working with leadership ensuring application of evidenced based practice in the departments.
Communicates timely and effectively to ensure nursing leadership team is well informed concerning hospital plans, opportunities, and business results. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction.
Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Collaborates with nursing, medical staff, various administrative staff, and leaders in planning for and providing quality and consistent patient care services based on best practice and ensuring patient and family centered principles and decision-making. Facilitates communication and cooperation across departments to ensure the standardization and continuum of care.
Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Guides establishment of standards, provides training, and enforces compliance with departmental customer service and employee engagement programs and initiatives.
Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.
Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines.
Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets.
Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention.
Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification.
Qualifications
Minimum Job Requirements
Bachelor's Degree in Science in Nursing (BSN)
CPR - American Heart Association BLS - maintain active and in good standing throughout employment
Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
3-5 years of managerial experience in an acute care environment
2-4 years of pediatric experience
Clinical and management experience in clinical areas of oversight
Knowledge, Skills, and Abilities
Master's Degree - MSN, MHA, or MBA preferred
NE-BC or NEA-BC preferred.
Certification after two years is preferred.
Ability to communicate effectively both verbal and written when representing the Nursing department.
Analytical and fiscal abilities in order to administer complex budgets and short/long range goals.
Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
Actively seeks out self-development and education opportunities.
Senior Store Manager, Bal Harbour
Service manager job in Miami, FL
An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique.
The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members.
The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies.
Key responsibilities include but are not limited to:
SALES PERFORMANCE:
Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth.
Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients.
Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets.
Monitor sales trends and proactively drive initiatives to maximize client spend.
Set and communicate clear expectations for clienteling standards across the store.
Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs.
Oversee CRM strategy and execution:
Ensure data integrity and full compliance with local legislation.
Review CRM outreach performance and provide coaching where needed.
Lead by example with client communications and appointments for key launches.
Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly.
Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image.
Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness.
To effectively monitor sales by category and by season in order to request stock and increase the sales of the store
To identify clients' expenditure and trends season on season and provide feedback to the B&P team
To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales
CLIENT DEVELOPMENT
To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
To ensure accurate client details are added to the Zimmermann database
To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers.
To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests
To ensure that “Thank you” outreach is sent to clients after each transaction
To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation
To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists
RECRUITMENT & TALENT AQUISITION
Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported.
Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities.
Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards.
Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout.
Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning.
Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently.
Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success.
LEADERSHIP & TEAM DEVELOPMENT
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs.
To consistently provide leadership, set an example and be role model for all team members
To motivate and coach all team members to achieve their maximum potential
Provide consistent coaching, feedback and performance management across the management and store teams.
Deliver appraisals and individual development plans for Sales and Operations Managers
To follow company's guidelines when team member performance does not meet expectations
To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager
To train all team members following the Onboarding Schedule in Z. Style Suite
To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines
To ensure that all team members achieve a superior standard of product knowledge to maximize sales
To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values
To maintain a professional appearance reflective of the brand image
To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K
VISUAL MERCHANDISING & STORE MAINTENANCE
Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation.
To ensure Window plans and seasonal floor plans are followed thoroughly
To ensure weekly VM photos are completed in line with set time frames and as per P&P
To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines
To have the correct VM tools in store, including sale signage and stickers
Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation.
STOCK INVENTORY & LOSS PREVENTION
Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs.
Partner with the Operations Store Manager to ensure:
All deliveries, transfers, consignments and returns are processed accurately and on time.
Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly.
Goods-in-transit and reservations are monitored and followed up within policy timelines.
Stocktakes are prepared, executed and reconciled with 100% accuracy.
Oversee and support the execution of all loss prevention procedures, including:
Ensuring team awareness and compliance with theft prevention protocols.
Immediate escalation and thorough investigation of theft or stock discrepancies.
Ensuring police and centre security reporting is actioned in line with company policy.
Regular review of shrinkage reports, trends and corrective actions with Operations Manager.
Team compliance with bag checks
Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels.
VIC & CENTRE EVENTS
To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar
Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event
Coordinate with Client Development team the event details in line with guidelines
Manager RSVP's and guest list
Complete and send Event registry and summary post event
To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly
ADMINISTRATION
Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks
To manage and control the Weekly and Monthly expenses relevant to your role.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
To ensure that all reports are to be action in a timely manner
To oversee completion of the store's weekly summary
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Only Shortlisted applicants will be contacted.
Wholesale Operations Manager
Service manager job in Miami, FL
GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success.
After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises.
We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods.
The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery.
What You'll Own
Wholesale Fulfillment & Onsite Execution
Own end-to-end wholesale order execution from PO receipt through delivery confirmation.
Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution.
Prioritize daily outbound workloads to consistently meet OTIF goals.
Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams.
Work with IT/Dev team to ensure labeling is compliant with retailer guidelines.
Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks.
Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time.
Track shipment status daily and communicate updates to Sales, Planning and Finance.
Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts.
Systems, Data & Reporting
Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals.
Monitor vendor compliance portals for routing updates, label pulls, and appointment requests.
Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs.
Own data integrity across all wholesale workflows.
Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries.
Vendor Compliance & Chargeback Prevention
Treat chargeback prevention as a core KPI and proactively eliminate recurring issues.
Own retailer routing guides and translate requirements into operational workflows.
Lead new vendor setup, including end-to-end compliance testing prior to first shipment.
Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution.
Cross-Functional & Partner Collaboration
Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams.
Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams.
Build strong relationships with retailer logistics teams to streamline routing and avoid escalations.
Oversee returns and damages processing with root-cause analysis tied to compliance metrics.
Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time.
What You Bring
5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment
Comfortable working onsite and directly with warehouse teams
Strong understanding of retailer compliance, routing guides, and EDI workflows
Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools.
Ability to translate retailer manuals into clear, actionable directions for warehouse teams.
Highly organized, detail-oriented, and calm under pressure
Clear communicator who works well across diverse, fast-moving teams
Experience in apparel, jewelry, or consumer goods preferred
Why GLD
Play a key role in building and scaling the operational backbone of a high-growth wholesale business.
Join a fast-moving, creative brand that collaborates with leading names in sport and culture.
The opportunity to make a real impact from the ground up.
Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses
Electrical Service Manager
Service manager job in Boca Raton, FL
Service Manager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
Service Manager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
HVAC/R Commercial Service Manager
Service manager job in Miami, FL
About the Company
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
About the Role
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
Responsibilities
Overseeing the daily activities of the service department.
Managing service technicians.
Ensuring a high standard of customer satisfaction.
Coordinating service schedules.
Driving both operational and financial performance within the department.
Serving as a crucial link between customers, technicians, and company leadership.
Performing service calls as needed.
Managing technicians as they are hired and join the team.
Qualifications
High school diploma or GED required.
Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Required Skills
Bilingual English/Spanish (read, write, and speak).
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification.
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
Preferred Skills
Experience in managing a team in a commercial HVAC/R environment.
Knowledge of safety and compliance regulations.
Pay range and compensation package
Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Equal Opportunity Statement
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
Plumbing Service Manager
Service manager job in Miami, FL
We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems.
Primary Responsibilities
Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops.
Oversee inventory management, including vehicles, parts, tools, and service equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program.
Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred).
Experience
10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity.
Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business.
Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of plumbing and mechanical systems, piping materials, and related components.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Work Location: In person
Mitigation Operations Manager
Service manager job in Fort Lauderdale, FL
Our Client is a growing firm looking to increase their presence in the Miami/Fort Lauderdale market. They are looking to hire an experience Mititgation professional to manage and lead their mitigation team.
Role Description
The Mitigation Operations Manager oversees the mitigation division and ensures the efficient, high-quality execution of all water, fire, mold, and large-loss restoration projects. This role leads field teams, enforces safety and quality standards, and ensures proper documentation and workflow across all active jobs.
You'll work closely with the team to ensure seamless project flow, accurate scoping, and consistent client communication. This position is ideal for an experienced restoration professional who thrives in a fast-paced environment and excels at managing teams and complex loss scenarios.
Key Responsibilities
Oversee daily field operations for water, fire, mold, and large-loss restoration projects
Lead, train, and support restoration technicians, crew leads, and project managers
Ensure compliance with IICRC standards, OSHA requirements, and internal quality controls
Conduct job audits, site visits, and team performance evaluations
Provide oversight and strategic leadership on complex or high-value large-loss projects
Coordinate with internal departments to ensure proper documentation and workflow continuity
Track job timelines, equipment usage, job costing, and operational performance
Implement process improvements to maximize efficiency and customer satisfaction
Maintain equipment inventory, fleet readiness, and CAT-response preparedness
Train restoration staff on best practices, documentation, customer experience, and safety
Qualifications
Minimum 5 years of restoration industry experience (water, fire, mold)
Large-loss restoration experience is required
(Commercial, multifamily, or high-value residential losses)
CAT event experience preferred
(Hurricanes, major flooding, catastrophe deployments)
Construction experience is a plus
(Useful for understanding rebuild phases and transitions)
Proven leadership experience managing field teams and operations
Strong knowledge of mitigation workflows and IICRC standards
Excellent communication, organizational, and problem-solving abilities
Experience with PSA, Encircle, Xactimate, or similar platforms preferred
IICRC certifications (WRT, ASD, FSRT, AMRT) are a plus
Compensation & Benefits
Annual Salary: $85000-95000
Bonus Structure: Production-based bonuses tied to monthly and/or quarterly performance metrics
Additional discretionary bonuses as approved by leadership
Benefits: Health, Dental, and Vision Insurance
Flexible PTO
Company vehicle or vehicle allowance
Professional development and certification reimbursement
Operations Manager
Service manager job in Miami, FL
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Operations Manager
POSITION SCOPE:
We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use.
Responsibilties
Participate in inventory cycle counting and use active problem solving to investigate discrepancies.
Investigate and resolve negative on hands
Follow up on open transfers to ensure completion
Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns.
Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor.
Monitor internal inventory movement via transfers.
Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor.
Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty.
Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed.
Ensure timely communication with management and sales team regarding new arrivals and product replenishment.
Monitors the After Sales, Before Sales and product return processes.
Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image.
Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments.
Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines.
Manage courier relationships to monitor shipments and file claims when necessary.
Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed.
Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work.
Confirm product details, quality level and assembly accuracy before processing.
Work with sales team and fulfill all orders and maintain systems for up-to-date information.
Administer quality checklist and validate using brand standards.
Accurately document all inventory movement for orders.
Log and track customer returns for repair using Repair Tracker.
Monitor and log unfulfilled work orders and track incomplete orders
Complete tasks and projects assigned by Store Management.
Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency.
Review operations processes and performance, recommend solutions for improvement as needed for store efficiency.
QUALIFICATIONS:
Minimum of high school degree, bachelor's degree preferred.
Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience
Mac proficient, advanced excel skills and knowledge of design programs a plus
Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes
Strong written and verbal communication skills
Self-starter and multi-tasker
Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational
Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
International Services Director
Service manager job in Fort Lauderdale, FL
*Employment Type:* Full time *Shift:* *Description:* *Purpose: * An International Services Director in a hospital is responsible for overseeing and managing healthcare services for international patients, which includes developing and implementing patient care strategies, ensuring quality and regulatory compliance, and leading clinical and administrative teams.
*What you will do:*
* *Strategic planning:* Develop and implement strategies to grow international patient services, improve patient care, and increase operational efficiency.
* *Quality and compliance:* Ensure all services meet both domestic and international legal, regulatory, and quality standards. This includes participating in accreditation and professional practice evaluations.
* *Operational management:* Oversee daily operations, coordinate patient care logistics, and manage international patient flow. This can include managing a budget and ensuring the efficient use of resources.
* *Team leadership:* Lead, manage, and develop clinical and administrative staff, fostering a supportive and safe environment for patients and employees.
* *Patient care coordination:* Work with physicians and other healthcare professionals to ensure high-quality, evidence-based care for international patients. This may include serving as a chief medical advisor on patient care issues.
* *International network development:* Establish and develop networks with key international organizations and institutions, identifying opportunities for collaboration and funding.
*Required skills and qualifications*
* *Leadership and management:* Strong ability to lead teams and manage complex programs.
* *Strategic and critical thinking:* Ability to develop strategies, solve complex problems, and adapt to changing healthcare landscapes.
* *Communication:* Excellent interpersonal, written, and verbal communication skills to effectively communicate with diverse stakeholders.
* *Cultural competency:* Sensitivity and understanding of different cultural needs and backgrounds.
* *Clinical knowledge:* A strong clinical background, often with experience in a senior medical or administrative role.
* *Language skills:* Proficiency in other languages, such as Spanish, may be preferred.
* *Regulatory knowledge:* In-depth knowledge of healthcare regulations and standards, both domestic and international.
*Minimum Qualifications:*
* Healthcare management executive with one or more of the following:
MD
MHA
MBA * Extensive experience required in the management and direction of personnel, development
and formulation of departments, goals and objectives * Comprehensive knowledge of all aspects of hospital departmental operations and techniques as well as demonstrated proficiency in communication skills * Budgetary knowledge is necessary
* Computer knowledge and scheduling skills are preferred *Position Highlights and Benefits*
* Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.
*Ministry/Facility Information:*
* Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.
* We are committed to providing compassionate and holistic person-centered care.
* We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
* Comprehensive benefits that start on your first day of work
* Retirement savings program with employer matching
*Legal Info*
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Marriott Hotel General Manager
Service manager job in Davie, FL
IRAS Group is a family-owned commercial real estate firm headquartered in Doral, Florida. Since 1985, the company has focused on developing, owning, and managing a diverse portfolio of properties, including hotels, office spaces, retail, mixed-use, and multi-family developments. With extensive expertise in development, property management, asset and portfolio management, as well as acquisitions and dispositions, IRAS Group adopts a hands-on approach to its operations. The company is driven by a commitment to achieving sustainable and opportunistic returns, particularly in the South Florida market.
Role Description
This is a full-time, on-site role located in San Antonio, TX, for a Marriott Hotel General Manager. The General Manager will oversee daily operations to ensure high-quality service standards, operational efficiency, and guest satisfaction. Responsibilities include leading the hotel team, managing budgets, maintaining compliance with brand standards, and driving revenue growth. The role involves supervising customer service, food and beverage operations, and other critical aspects of hotel management while fostering a positive team culture and operational excellence.
Qualifications
Strong General Management and Business Management abilities with experience in hotel operations.
Proven expertise in Customer Service excellence and delivering exceptional guest experiences.
Proficiency in Budgeting and financial management to oversee operational budgets effectively.
Knowledge of Food & Beverage management, including restaurant and event operations within a hotel setting.
Demonstrated leadership, communication, and team-building skills.
A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Experience with Marriott brand standards and processes is a plus.
Assistant Store Manager
Service manager job in Miami, FL
Our client, a high-end contemporary fashion brand, is hiring an Assistant Store Manager to join the team at their store located in the Miami Design District. Candidates should be available to work a retail schedule including weekends and holidays as needed. This is a temporary position with the opportunity to extend based on performance and the needs of the business.
Job Duties Include:
Assist with all areas of guest experience, including acting as a leader on the floor and managing customer service and operational questions
Achieve personal and store sales targets
Act as Manager on duty when the Store Manager is not in store including completing opening/closing duties, scheduling needs, etc.
Perform daily walkthroughs, ensuring store is properly merchandised
Maintain stock organization, inventory tracking, and ensuring shipments are delivered on time by partnering with relevant teams
Support with recruitment, training, and development of staff
Act as a point of contact for cross-functional teams, ensuring clear communication
Additional duties as needed and assigned
Job Qualifications Include:
5+ years of experience in retail sales
Experience in a management position within the luxury retail sector is preferred
A proven track record of driving sales while delivering outstanding customer service
Ability to strategize, work with agility, and implement practical business practices
Ability to lift up to 50lbs & stand for duration of shift
Salary: $70K + commission
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Boutique Manager (Ultra High Jewelry) - Bal Harbour Shops
Service manager job in Surfside, FL
Job Title: Boutique Manager - Bal Harbour (Ultra High Jewelry)
Industry: Pre-Owned Fine Jewelry
Channel: Retail
Reporting to: Owner
Direct Reports: Retail staff of 2-3
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9524_JOB
Remote work policy: On-site
Job Seniority: Middle Management Level
Company size: Small (1-50 ppl)
Company Ownership: Privately Owned
Industry(ies): Jewelry, Watches / Jewelry,
Function(s): Sales (Retail), Retail Operations,
Region(s): NORTH AMERICA, USA, Bal Harbour, Miami, Florida
Company Description
Our client specializes in exceptionally high-end pre-owned, vintage, and collectible fine jewelry, serving ultra-high-net-worth collectors. Inventory includes pieces priced from approximately $50,000 to multi-million dollar one-of-a-kind jewels, sold in high-end retail environments and through private appointments and select international exhibitions.
Importantly, this is a business where the average ticket is often above what is typically seen at leading maisons such as Cartier, Van Cleef and Graff, making it a uniquely exciting environment for a top producer who thrives in true high jewelry selling. The company has chosen Bal Harbour to open its second location.
Objective of the Role
The Store Manager will have primary responsibility for leading the Bal Harbour boutique, driving sales, overseeing a small team, and partnering closely with ownership on marketing initiatives and client development. This is not a “manager-only” position, it is a producing, revenue-driving leadership role.
In addition to a strong base salary, the role offers a high-upside commission structure, making it ideal for a highly driven, entrepreneurial leader who wants to build a book of business and be rewarded directly for performance.
Ideal Profile
The ideal candidate has a proven track record in luxury retail sales leadership, ideally within fine jewelry, high jewelry, or luxury watches. They are credible with ultra-high-net-worth clients and comfortable selling at very high transaction values, including six-figure and occasional seven-figure pieces.
Transferable backgrounds from other high-ticket luxury categories (for example, yachts, real estate, art, or similar UHNW relationship-driven sales) can also be highly relevant. The candidate should be senior enough to lead a high-end boutique, while remaining hands-on and motivated by a commission-driven, performance culture.
Responsibilities
Manage the daily operations of the Bal Harbour store, ensuring an exceptional client experience and strong sales performance.
Act as a player-coach, personally contributing to sales while leading and developing a small team (2-3 staff).
Build and grow a UHNW client base through proactive clienteling, networking, appointments, and relationship development.
Partner with ownership to execute marketing initiatives that generate qualified traffic, appointments, and repeat business.
Drive a disciplined follow-up cadence and CRM-minded approach to converting leads into long-term collectors.
Support the store launch and ramp-up, including high-value inventory handling, logistics, and operational excellence.
Maintain impeccable boutique standards aligned with the expectations of an ultra-luxury clientele.
Represent the brand with polish, discretion, and deep relationship orientation in all client interactions.
Requirements
Proven experience in luxury retail, ideally within fine jewelry, high jewelry, or luxury watches.
Demonstrated ability to build lasting relationships with high-net-worth and ultra-high-net-worth clients.
Clear “hunter” mindset, comfortable being measured on results, and energized by a strong commission opportunity.
Entrepreneurial attitude with willingness to build processes, improve operations, and operate with ownership-level accountability.
Ability to perform in a fast-paced, high-expectation environment and close very high-ticket sales.
On-site role based at Bal Harbour, no remote work.
Store Manager, South Beach
Service manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Sports Cards General Manager
Service manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Assistant Store Manager
Service manager job in Miami Beach, FL
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
Store Manager - Miami, FL
Service manager job in Miami, FL
Our client, a luxury womenswear label, is looking for a Store Manager to join their Miami, FL team!
Responsibilities include:
Overseeing daily store operations to ensure a smooth, polished customer experience
Leading, coaching, and developing a small team of stylists, including scheduling and performance management
Driving sales performance through strong clienteling, relationship-building, and in-store leadership
Monitoring store performance and implementing strategies to meet sales and business goals
Managing inventory levels, stock flow, and overall store organization
Ensuring the store environment reflects brand standards and visual expectations
Handling customer concerns with professionalism and discretion
Supporting basic reporting, budgeting, and operational processes
Ensuring compliance with internal policies and operational guidelines
Qualifications:
Prior experience in a Store Manager or senior leadership role within luxury or premium retail
Strong understanding of clienteling and relationship-driven sales
Proven ability to lead, motivate, and develop a retail team
Hands-on, proactive leadership style with strong attention to detail
Excellent communication and interpersonal skills
Comfortable working weekends and retail hours (two days off per week)
Ability to manage multiple priorities in a boutique retail setting
If this sounds like a fit, please submit your resume for consideration.
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
General Manager
Service manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Assistant Store Manager - Plum Market (Palm Beach Gardens)
Service manager job in Palm Beach Gardens, FL
Join the Plum Market Team Where Passion Meets Opportunity!
Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.
At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members.
Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, wed love for you to apply and discover how you can be part of our team!
Why Work at Plum Market?
Flexible Scheduling Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
Grow Your Passion Learn about great food while advancing your skills and knowledge.
Comprehensive Training We invest in our Team Members with exceptional training programs.
Career Growth Opportunities As a growing company, we provide promotional pathways, so you can grow with us!
Comprehensive Benefits Package Medical, dental, and vision coverage for you and your family.
401(k) with Company Match Available after just six months.
Team Member Discounts Enjoy 20% off grocery purchases and 50% off Team Member meals.
Plum Market is more than just a workplace its a desirable and rewarding environment where your contributions matter.
Employment is contingent upon a successful background check.
Ready to be part of something special? Apply today!
Description:
The Assistant Store Team Leader (ASTL) supports the Store Team Leader in all aspects of store operations, with dual emphasis on financial management and training development. This role ensures administrative excellenceoverseeing payroll, budgeting, and fiscal responsibilitieswhile also fostering a culture of continuous learning for all Team Members. The ASTL champions Plum Markets Guest Service standards, enforces quality and compliance in every department, and partners with leadership to maintain policies and procedures.
Who You Are:
You model and coach exceptional Guest Service standards.
You hire positive, motivated Team Members and develop them through targeted training.
You have successful leadership experience and thrive on both fiscal responsibility and team development.
Youre energized by balancing payroll and budgeting objectives, as well as guiding Team Members to achieve their potential.
You value inclusion and create an environment where every Team Member feels welcomed and heard.
You are innovative and courageousunafraid to pursue new ideas.
You make an impact by taking bold actions.
You love challenges and take satisfaction in overcoming them.
You inspire others to be their best selves.
You have a passion for natural, organic, and specialty products.
What You Will Bring:
Proven ability to manage multiple projects simultaneously; highly detail-oriented and capable of multitasking.
A positive attitude, strong leadership background, and a collaborative mindset.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Flexibility to work a variety of shifts and the ability to stand and walk for up to 4 hours without a breakworking on the floor alongside Team Members.
Physical capability to bend, stoop, climb ladders, lift up to 50 lbs unassisted, and push/pull carts weighing up to 100 lbs. unassisted.
What You Will Do:
Financial & Administrative Responsibilities:
Support the Store Team Leader in meeting or exceeding payroll and margin goals; monitor labor costs and assist with budgeting.
Approve Team Member schedules and ensure adherence to the stores payroll budget.
Oversee administrative tasks such as payroll processing, invoicing, and expense tracking.
Communicate financial targets and performance metrics to Store Leadership and the Director Group.
Training & Development Responsibilities:
Lead the stores training culturefrom hiring through ongoing developmentensuring every Team Member receives effective onboarding and continuous coaching.
Partner with department leads to identify skill gaps and create targeted training programs.
Teach and coach Team Members on operational procedures, service standards, and compliance expectations.
Track training progress, evaluate outcomes, and recommend improvements to the Store Team Leader.
Talent Acquisition & Team Leadership:
Identify hiring needs, conduct interviews, and recruit positive, motivated Team Members.
Model and reinforce Plum Markets values, policies, and standard operating procedures.
Hold Team Members accountable through consistent feedback, performance check-ins, and corrective coaching.
Guest Service & Operational Excellence:
Provide exceptional service to our Team Members and Guests; serve as a role model for behavior on and off the sales floor.
Observe and enforce quality standards across all departments, ensuring compliance with health, safety, and company policies.
Collaborate with Store Leadership to address operational challenges, resolve guest concerns, and maintain a welcoming store environment.
Communication & Collaboration:
Communicate effectively with Guests, Team Members, Store Leadership, and the Director Groupsharing updates, best practices, and performance feedback.
Partner with cross-functional teams (e.g., HR, Finance, and Training) to implement store-wide initiatives. xevrcyc
Serve as a liaison between the store and Plum Markets corporate leadership to align on goals, policies, and guest-service strategies.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Compensation details: 65 Yearly Salary
PIc1cc8961f492-38
Store Manager
Service manager job in Fort Lauderdale, FL
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
Willing to submit to a criminal background check.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!