Service manager jobs in Buena Park, CA

An Inside Customer Account Manager is an ambitious primary customer advocate who engages and builds relationships with commercial customers by providing feedback to inquiries by utilizing their strong organizational and process skills. Provides oversight of pricing, lead-times and contractual requirements of quotes and orders. Performs work with limited direct supervision and plays a critical role in providing an interface between Customer and Company and handles themselves in a friendly and professional manner. This position will manage the activities of both AGSE and Westmont. JOB DUTIES AND RESPONSIBILITIES Assume the day-to-day commercial customer internal focused activities such as: quote processing, sales order processing, contract review, export compliance, customer returns, customer complaints, requests for information, quote follow up, open order management, scorecard analysis and customer satisfaction surveys Quote Processing: o Manage customer request for quote to determine and/or verify requested part numbers by analyzing technical manual parts lists, engineering drawings, bills of materials, and other specifications to understand what needs to be quoted o Understand customer need and recommend products by utilizing company website to determine and/or verify requested part numbers o Ensure customer requirements and/or terms and conditions are reviewed, understood, and incorporated into the pricing of the quote o Gather first-hand information from historical quotes o Interface with Production Control and Supply Chain to ensure product lead-times o Create quote in the company business system and use sales market guidelines to determine sell price o Ensure accuracy of quote output prior to submittal to Customer, Sales Rep or customer portal Sales Order Processing: o Manage customer purchase order/contract by conducting a review to identify any gaps between quote/price agreements and customer purchase order and resolve any issues identified with customer o Verify purchase order/contract requirements are consistent with AGSE standard terms of sale and/or specific customer contractual requirements o Identify any customer requirements to ensure they were referenced on the quote, otherwise, perform a review to confirm compliance and any cost impact o Create sales order in the company business system, including customer requirements, special flow downs, and making note of any open issues which require resolution prior to shipment of order o Ensure accuracy of sales order prior to formal acknowledgement to the Customer via e-mail or portal Account Management: o Ensure all customer facing requests have been vetted for compliance to AGSE's Export Compliance policies and/or applicable Government regulations o Log, monitor, and maintain specific data elements associated with customer equipment returned for repair within the established process, ensuring information is both timely and accurately defined o Log, monitor, and maintain specific data elements associated with customer complaints and following through on actions required to resolve the issue to ensure customer satisfaction o Interact with internal departments (Engineering, Supply Chain, Production Control, Manufacturing, Quality, Shipping and Accounting) to obtain feedback to ensure customer needs are met o Monitor processing time of quotes, sales orders, repair orders, complaints, and on time delivery from inception to closeout by reviewing status dashboards in the company business system o Ability to maintain and nurture customer relationships by providing excelling Customer Service in an accurate and timely manner, and by coordinating with Regional Sales Directors to resolve customer-related disputes JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Education: Bachelor's degree required Experience: At least 2 years of Customer Service Ability to work in a structured, process-oriented environment to meet key performance indicators Intermediate skill level in Microsoft Office Suite Ability to work within multiple Outlook e-mail boxes, which are accessible by all Customer Service team members, and using the Categorize feature to identify the appropriate action/status of each e-mail request Proficient in business (formal) e-mail writing skills Ability to navigate various customer portals for requests for quotes, orders, updates, changes, etc. Ability to independently resolve routine to relatively complex work-related issues Dedicated, customer friendly person who provides customer satisfaction, via e-mail, phone, virtual meeting, or face-to-face meeting Negotiating skills with the ability to influence outcomes This position may require access to Controlled Data and/or Information, whereby, only a US Person will be considered for this position, as defined by 22 C.F.R 120.15 (US Person includes US Citizen or lawful permanent resident) Previous aerospace industry work experience Previous manufacturing industry work experience Some experience reading and interpreting technical documents Comprehensive understanding of Enterprise Resource Planning (ERP) System Basic knowledge of contract language What We Offer AGSE offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at ***************** Pay: Salary $67,000-$85,000 per year PLUS discretionary bonus This role is considered exempt and an “ONSITE” role only. AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that Westmont considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case. Benefits 401(k) 401(k) matching 100% up to 5% of compensation Dental insurance Employee assistance program FSA “Flexible Spending Account” Health insurance Life insurance Paid time off. Tuition reimbursement Vision insurance PHYSICAL REQUIREMENTS & WORKING CONDITIONS While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Employees work under typical office conditions, and the noise level is usually quiet to moderate. However, in certain assignments, an employee may work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions, and loud, prolonged noise.

This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. A successful candidate will provide support to administrative departments and management functions. xevrcyc They will work closely with leadership to oversee current operations and implement strategic initiatives.

Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment. This Role Offers: Opportunity to work with a talented and passionate team. Engage in challenging and innovative projects. Competitive compensation and benefits package. A supportive and collaborative work environment. Focus: Oversee daily operations and make adjustments as necessary to ensure the company meets its goals. Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance. Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency. Implement strategic plans and changes to enhance productivity and customer satisfaction. Manage and track performance metrics and KPIs to assess operational success and areas for improvement. Skill Set: A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education. Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process. Proven track record in an operations management role or a similar capacity within the industry. Strong leadership capabilities with a proven ability to manage and motivate diverse teams. Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Job Title: Studio Operations Manager Reports To: Chief of Staff Employment Type: Full-Time, Onsite About the Role We're looking for a highly organized, proactive, and solutions-oriented Studio OperationsManager to oversee one of our offices - a vibrant, multifunctional hub where our creative and operational teams come together. This individual will ensure the smooth execution of all studio and office activities, meetings, maintenance, and daily workflows. You'll be the central point of coordination for our physical space - anticipating needs, juggling multiple priorities, and ensuring everything runs seamlessly. The ideal candidate thrives in dynamic environments, communicates clearly and efficiently, and takes initiative to keep operations running at the highest standard. Key Responsibilities Studio Operations • Manage all studio bookings and rental requests from initial inquiry through completion, ensuring proper scheduling, permitting, insurance, and communication. • Serve as on-site host for third-party productions, ensuring smooth operations, adherence to studio policies, and support for production crews. • Oversee studio maintenance and equipment care, including scheduling cyclorama repaints, organizing gear, and coordinating repairs. • Track and reconcile all out-of-pocket costs and operational expenses for accounting visibility. Office Operations • Oversee the master calendar for all building activities to prevent scheduling conflicts and ensure adequate preparation for meetings, shoots, and events. • Coordinate with vendors for facility maintenance and renovation needs - including plumbing, lighting, HVAC, furniture repair, pest control, and cleaning services. • Serve as liaison between staff, vendors, and property management, addressing tenant-related issues and ensuring compliance with building policies. • Collaborate with security teams to arrange coverage for evening fittings, weekend work, or large-scale productions. • Draft and distribute internal communications such as memos, updates, and building notices to keep all teams informed. • Support onboarding/offboarding operations and approve timesheets for reporting staff. • Review and verify invoices and operational expenses to ensure accuracy and adherence to budget guidelines. Visitor & Staff Experience • Act as the primary point of contact for visitors and production guests, providing clear communication about logistics such as parking, access, and building activities. • Anticipate guest and team needs to deliver a seamless, welcoming experience from arrival to departure. • Maintain overall readiness of the office and studio - ensuring spaces are functional, organized, and visually polished for all events and activities. Qualifications • 5+ years of experience in studio management, production coordination, or operations (creative industry experience strongly preferred). • Exceptional organizational, multitasking, and problem-solving skills with a strong ability to anticipate needs. • Clear and confident communicator with excellent follow-through and attention to detail. • Comfortable managing vendor relationships, budgets, and logistics in a fast-paced, evolving environment. • Proficiency with standard office tools (Google Workspace, Excel, project management platforms). • Must be able to work onsite full-time with flexibility for early mornings, late evenings, or occasional weekends during productions or events. Personal Attributes • Proactive and self-sufficient - takes initiative without needing close supervision. • Calm under pressure, with the ability to shift priorities on the fly. • Strong sense of ownership and pride in maintaining a professional, functional environment. • Collaborative spirit and ability to liaise across multiple teams and vendors with grace and efficiency. Compensation & Benefits • Competitive salary commensurate with experience • Health, dental, vision insurance, 401(k), vacation, sick, and holidays.

About the Role We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations. Why Join Us? Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. We will help you grow in your leadership experiences while learning the new value-based care world. Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire). Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service. Unlimited PTO and 9 company holidays per year. Company-paid life insurance. Hybrid schedule: 4 days in-office, 1 day remote. Mileage reimbursement for travel between assigned clinic locations. Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven Our Mission: to consistently deliver superior care - Balboa Care - to every patient with kidney disease. Core Competencies & Key Responsibilities Execution & Accountability: - Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness. - Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals. - Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results. - Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement. Data-driven Decision Making: - Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance. - Track patient service metrics, resolve complaints, and enhance customer experience. Critical Thinking & Proactive Problem Solving: - Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples. - Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies. - Implement best practices for workflow optimization and standardization across clinic locations. Leadership & Team Development: - Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth. - Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics. - Establish and reinforce performance standards, ensuring alignment with organizational expectations. Relationship Building & Influence: - Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives. - Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement. - Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment. - Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability. Preferred Qualifications: · Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred). · 5+ years of operations management experience in a multi-site healthcare setting. · Proven track record of achieving operational goals through data-driven decision making. · Exceptional leadership and team development skills. · Strong communication and relationship-building abilities with physicians and cross-functional teams. · Experience with performance dashboards, metrics tracking, and process improvement initiatives. · Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus. Required Qualifications: Bachelor's Degree in Health Administration, Business Administration, or a related field. 5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice. Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements. Proficiency in Excel and reporting platforms for tracking and improving performance metrics. Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units. Valid driver's license to travel between sites as required. Preferred Qualifications: Experience with EPIC or similar electronic medical record systems. Lean Six Sigma or process improvement certification. Experience in a fast-growing, multi-clinic healthcare organization. Bilingual (English/Spanish) is a plus. Work Environment & Additional Considerations: Hybrid schedule: 4 days in office, 1 day remote. Mileage reimbursement for travel between assigned locations. Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary. Background check required. This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply! This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time. Language Skills While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken. Vision Requirements Vision requirements include close vision, ability to adjust focus, and see color. Physical Demands Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present. Work Environment Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier. About Balboa United Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research). *EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

We are seeking a highly organized, people-oriented Director, Well-Being Services, to oversee a dynamic, multidisciplinary virtual care team. This individual will manage the operational performance and professional development of a group of clinical and non-clinical providers - including advanced practice providers (APPs), occupational therapists, RDs, LCSWs, and health coaches - who deliver patient care virtually as a part of Blue Zones Health Wellbeing Services. This role partners closely with the Clinical Supervisor (Chief Clinical Officer) to ensure the team delivers high-quality, efficient, patient-centered care. Significant clinical experiences, strong management, analytical, and communication skills are essential to ensure the team meets productivity, quality, and engagement goals. The compensation range for this role is $150,000 - $175,000 annually. Key Responsibilities Team Performance & Operations Monitor and manage team performance against defined KPIs including productivity, patient satisfaction, care quality, privacy compliance, scope of practice, protocol alignment, and patient-provider connection rate. Own team “fill rate” - ensuring patient demand is matched with provider capacity and optimizing schedules for efficiency. Oversee daily and weekly operations of assigned care team, including staffing levels, scheduling, and resource allocation. Own the development of, planning, scheduling of Virtual Prescription coaching classes. Collaborate with Marketing team to achieve enrollment goals for Virtual Prescription coaching classes. Collaborate with Community team to schedule, staff, and optimize community events where provider staff are present. Identify missing or inefficient protocols. Collaborate with clinical and product leadership to design improvements. Identify potential deviations from scope or protocol and escalate appropriately to clinical leadership for review or intervention. Partner with Clinical Supervisor to ensure alignment between operational performance and clinical quality standards. (dashboard) Host case conferences (or facilitate them with CCO or clinical lead leading them) Team Development & Leadership Lead, motivate, and support a distributed team of providers to achieve high engagement and performance. Conduct regular 1:1s, team meetings, and performance reviews. Address interpersonal or performance issues or other HR issues (pay, market value, etc,) promptly and constructively. Design and implement professional development plans and training opportunities for team members. Ensure all staff are performing top of license. Ensure right credentials and scope of service (all coaches should be NBC-HWC, all LCSWs should be licensed, staff privileges should be made clear (scope of service signed off by CCO) Quality & Continuous Improvement Review operational and patient experience data to identify trends and drive improvement initiatives. Collaborate with cross-functional partners (Clinical Operations, Product, HR, etc.) to streamline workflows and remove barriers to excellent care. Collaborate with the Clinical Supervisor and Quality team to monitor compliance with scope-of-practice guidelines, standing orders, and clinical workflows. Ensure adherence to company policies, established protocols, scope of practice, privacy standards (HIPAA), and all applicable regulations. Collaborate with Product team to define requirements to improve workflows, data gathering, and impact measurement. Collaborate with clinical team on the development of new programs and care pathways Qualifications and Requirements RN with NBC-HWC certification preferred Bachelor's degree required; Master's preferred (e.g., Healthcare Administration, Business, or related field). Clinical experience either as a clinician or supervising clinicians 7+ years of experience in healthcare operations, clinical administration, or people management, ideally in a virtual care or digital health environment. Proven ability to manage and motivate remote teams. Strong analytical skills: ability to interpret performance data and translate insights into action. Excellent interpersonal, communication, and conflict-resolution skills. Highly organized with the ability to prioritize and manage multiple projects simultaneously. This is a hybrid role; must be able to travel when needed A valid Driver's License with reliable transportation For more information about Blue Zones Health, check us out at ************************ Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.

🌟 Join Luna Grill as a District Manager - South Orange County CA 💰 Pay: $90,000 - $110.000 + bonus 📈 Reports to: Regional Director of Operations 🚀 Lead with Impact This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day. 🎯 What You'll Do Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence Partner with managers to build and execute business plans that drive revenue growth and cost control Conduct regular restaurant visits, coaching and supporting teams in real time Ensure quality, safety, and guest service standards are consistently met Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans Actively recruit and retain restaurant talent Maintain a calm, tactful demeanor when dealing with difficult situations. Collaborate with the Regional Director to execute company initiatives and strategic goals 🌟 Luna Grill Core Values We are Lunatics - and we mean every bit of it. We live our values in every action and decision: Social: We build authentic connections - with guests, teams, and each other. Transparent: We communicate openly, honestly, and respectfully. Positive: We lift each other up and celebrate wins together. Prideful: We take ownership of our work and our impact. Integrity: We do what's right - even when no one is watching. 📆 Your 30/60/90 Days First 30 Days: Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans. 60 Days: Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust. 90 Days: It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action. 💎 Benefits & Perks Competitive Pay + bonus potential Health coverage & paid time off & 401K Mileage reimbursement for district visits Continuous professional development and leadership growth Opportunity to shape culture and develop future leaders ✅ Requirements 5+ years multi-unit District Management experience in foodservice 3+ years restaurant supervisory/management experience (FOH + BOH) Must be able to work with an office, restaurant, and outside environment. Must have a flexible schedule including weekends. Strong P&L, operational, and leadership skills Excellent coaching, communication, and team-building abilities Proficiency in Microsoft Word, Excel, PowerPoint Bilingual (Spanish/English) Preferred Able to manage multiple projects and timelines 🌟 Why Luna Grill? We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill! Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law

We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives. Key Responsibilities: Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships. Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals. Troubleshoot and resolve complex software and application issues in a timely and effective manner. Lead integration efforts across applications, driving system enhancements and performance improvements. Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making. Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization. Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications. Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards. Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits: High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism. Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect. Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency. Direct & Positive Communicator: Communicates expectations clearly and constructively. Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities. Caring Leader: Values team well-being and builds trust through genuine support. Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability. Holds Self and Others Accountable: Leads by example and follows through on commitments. Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture. Qualifications: Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience). 5+ years of experience managing ERP systems and enterprise applications. Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar. Strong analytical, troubleshooting, and problem-solving skills. Experience with application integration, system customization, and vendor management. Excellent communication and collaboration skills across technical and non-technical teams. Knowledge of IT compliance, security, and governance best practices.

General Manager - Air Freight Import & E-commerce Logistics A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution. Key Responsibilities • Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution. • Manage both bulk cargo and small parcel business lines. • Lead cooperation with airlines, terminals, customs brokers, and trucking partners. • Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching. • Implement cost control, efficiency optimization, and compliance processes. • Build and manage local teams (operations, customs, warehouse, admin). Qualifications • 5+ years of air import logistics or cross-border e-commerce experience. • In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures. • Proven experience in team management and cross-department coordination. • Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team. • Resources in LAX terminals, customs brokers, or trucking are a plus.

Join ClearChoice Dental Implant Centers as a General Manager Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team. Job Type: Full-Time Salary: $90,000-$100,000 base plus annual bonus potential Why ClearChoice is the best choice for your career: •Competitive base salary • Work in a patient-focused environment with a team that empowers you to succeed • Enjoy a predictable Monday-Friday schedule-no weekends required • Take advantage of full healthcare benefits including medical, dental, and vision • Access a 401(k) retirement savings plan with company match • Paid time off and holidays to ensure you maintain a healthy work-life balance • Continuous training and professional development to sharpen your skills • Thrive in a collaborative, supportive, and mission-driven culture • Be part of a company where your passion for helping others leads directly to success-both for your patients and your career What You'll Do: Lead daily operations of the dental center, ensuring clinical and business excellence Oversee patient experience and workflow from consultation through treatment Manage and support a multidisciplinary team of doctors, clinicians, and staff Implement and drive business strategies to meet performance and financial goals Ensure compliance with operational standards, policies, and regulatory guidelines Analyze data to identify opportunities for growth and operational improvement Partner with the doctor to ensure high-quality patient care and service delivery Manage center financials including budgets, forecasts, and P&L oversight Champion a positive, inclusive, and accountable team culture Support ongoing staff training and development to drive success Skills and Experience We're Looking For: 5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality Proven success in leading teams and driving financial results Strong business acumen, including P&L management and strategic planning Ability to coach and motivate high-performing teams Excellent communication, organizational, and problem-solving skills Experience working in a fast-paced, service-oriented environment Bachelor's degree preferred; MBA or relevant advanced degree a plus Why Choose ClearChoice? ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands. Ready to Join Us? Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Title : Warehouse Night Manager Type: Full Time/Exempt Reports to: General Manager Type of Role : On-site Responsibilities : Lead and train staff to ensure timely and accurate order picking, staging, loading vehicles. Supervise night shift operations across multiple properties, including warehouse operations, fabrication and manufacturing. Monitor and enforce schedules, timekeeping, and break/meal compliance. Maintain a clean, organized, and tour-ready facility at all times. Lead the sheet metal and specials departments by driving demand and meeting internal customer expectations. Interpret and execute custom sheet metal job layouts and designs. Ensure production timelines align with vehicle staging and loading practices. Support lean manufacturing practices and continuous improvement initiatives. Respond to after-hours alarm calls and coordinate with security personnel as needed. Effectively manage emergent situations and respond to unforeseen incidents such as facility damage, theft, and workplace injuries. Ensure timely communication and coordination with emergency services or city agencies as needed. Provide incident documentation and follow-up with appropriate internal departments. Ensure compliance with safety protocols and company policies across all properties. Partner with HR, Safety, and Operations on worker's compensation claims and return-to-work programs. Promote company values of kindness and customer service among night staff Manage schedules, associate evaluations, attendance, and payroll. Conduct regular meetings, training courses, coaching, etc. Apply progressive discipline as needed in accordance with company cultural expectations. Skill Requirements: Strong leadership and team management skills Proficiency in Microsoft Office (Excel, Word, Outlook); and ability to learn Eclipse and Trimble Ability to work night shifts (2:00pm - 12:00am or as needed during peak season) Excellent communication skills: bilingual English/Spanish preferred. Education and/or Experience Requirements : High School Diploma or GED Forklift certification preferred but not required 5 plus years working night shift in a leadership capacity 5 plus years warehouse and manufacturing experience required Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO and PPO options Dental: HMO and PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. xevrcyc Years of Service (YOS): We value and appreciate everyone's hard work and dedication. Our associates are recognized and awarded for years of service Schedule: Monday to Friday plus Saturdays as needed ( Must be flexible for special projects or increased demand due to time of Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Position Classification: Exempt/Full Time Pay Range: $115,000 - $120,000 annually (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the . Equal Opportunity Employer

About the job Join the House of AMOUAGE Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage Your Mission As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE Your Impact Recruit, train, coach and supervise sales team Meet sales and financial goals Oversee inventory management and communicate needs/provide feedback to forecast team Execute brand visual merchandising Optimize/leverage sales and promotional materials Build sales and service strategy and executes on customer outreach Removes roadblocks and generates solutions for wide range of business and team challenges Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships. Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events. Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs. Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts. Reporting discrepancies and problems to the supervisor/manager. Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc. Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives. Your Journey With Us The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE. Your Expertise Successfully managed a stand-alone store Led mentored and managed a sales team Built a successful business from the ground up Maintains a positive outlook; is motivated and motivating Works well in an ambiguous environment Seeks to always improve and do better Growth and ambitious mindset Serves others and provides excellent service Entrepreneurial in nature and eager to learn. Driven to lead team to execute exceptional client experiences. Agile and comfortable with ambiguity. Person of integrity, and with reputation for consistency and ethical business practices. Resilient and tenacious under challenging situations. The AMOUAGE Advantage Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them. ROLE OVERVIEW As the Assistant Store Manager, you will be the Manager's ‘right hand', playing an important role in helping to lead and execute all efforts in the store and acting as store leader when the Manager is not present. This person will support in overseeing all aspects of store operations to ensure a superior customer experience and drive the business forward to achieve sales targets. As a brand we thrive on good energy! We are looking for an energetic and inspiring leader who cultivates an inclusive and fun environment while focusing on the development of each individual. KEY RESPONSIBILITIES Supporting the Store Manager in the daily business operations of the retail store overseeing the team Store opening and closing procedures Reporting Inventory management in partnership with Store Manager Training & performance management in partnership with Store Manager Leading and guiding the team in all aspects of the day-to-day running of the store Motivating the sales team in partnership with Store Manager Tasking team members Handling of register and POS Counting and handling cash deposits Building a loyal client base Clienteling Achieve and exceed individual sales goals Demonstrating excellent customer service Overall cleanliness and tidiness of shop floor and stockroom Maintaining store visual standards in line with brand guidelines Receiving and putting away shipment Replenishment of shop floor Assist with any other ad hoc tasks as requested by store manager YOUR PROFILE 3 years minimum retail operations and/or management experience with a luxury or contemporary retailer Ability to work a minimum of 40 hours/ week A passion for fashion and understanding of industry trends Entrepreneurial mindset with a hand-on can do approach Ability to collaborate partners and be a team player Proven track record of building locale clientele, strong sales generation Strong talent development and leadership skills Strong attention to detail and business acumen, proven track record of driving business from analytics and team development Excellent verbal and written communication skills Proactive with a high level of ownership, accountability, and initiative Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Ability to thrive in a fast environment and adapt to changing business needs

THE GREAT. is seeking full-time Assistant Store Manager for our upcoming retail location in Malibu, CA. Our ideal candidate is a motivated individual with a strong team spirit with a desire to play an active role on the sales floor and daily operations. You are responsible for ensuring a consistently memorable shopping experience while generating meaningful revenue and positive profit for the store. Your Responsibilities: • Directly responsible for sales and profit performance in assigned store. - Works with SM to develop operating budgets and monitor performance against them. - Supervises the store staff to maximize sales and profit performance. - Establishes and monitors all store standards and their successful implementation. • Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer's expectations. - Coaching and mentoring staff to implement initiatives that support exceptional customer service standards. - Identifying potential improvements in store operations and merchandise flow to maximize their store performance. • Provides continual feedback to Buying Team and Planners. - Identify items and merchandise classifications of high sales and profit potential. - Communicating specific requirements relating to customer needs and competition. - Assuring the maintenance of appropriate and balanced inventory levels. • Understands and places high priority on visual presentation and maintenance of in-store environment, consistent with desired image and character. - Actively provides guidance and direction in the implementation and execution of visual directives and presentation. - Reviews store layouts with a view towards attaining maximum sales within each merchandise classification. • Directly responsible for the recruitment, selection, supervision, and development of the staff. - Establishes sales and performance criteria. - Creates programs to motivate personnel to build unit sales and volume of transactions. - Directs the orientation and training of all new personnel through coaching and mentoring. - Monitors clientele to expand customer base. • Responsible for ongoing evaluation, development, and training store staff. - Identifies areas of need and assures the formulation of suitable development programs. - Follow through at store level to ensure proper implementation of agreed upon training programs. • Directs execution of promotional strategies and programs Your Characteristics: • 4+ years management and selling experience. • Excellent verbal communication and interpersonal skills. • Knowledge of store retail practices and concepts. • Consistently practice in the principles of THE GREAT culture. • Always maintain a positive and professional attitude. • Take accountability and ownership of actions in achieving goals. • Adapt positively to change. • Consistently demonstrate integrity in all actions and decisions. • Generate and execute new ideas for driving the business. • Understand and represent our brand in a polished and professional manner. Benefits & Perks: • Competitive salary + benefits. • Medical, dental, and vision insurance. • 401k and employer match. • Paid time off (PTO). • Generous clothing discount.

Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.

Join our flagship team at the Brentwood Country Mart! The Assistant Store manager position is the face of Velvet and represents the brand in attitude, appearance and leadership by styling Velvet product on themselves and customers, supporting the SM in operational excellence and works with the visual merchandising team to bring our collections life. Essential Duties and Responsibilities include the following: Sales, Service, and Merchandising Requirements (75%) Supervise and motivate sales supervisors and associates to drive sales Greet each and every customer and courteously answer customer questions Monitor fitting rooms by attending to customer needs while being conscious of loss prevention Complete customer orders via phone and email including follow up on special requests and inter-store transfers Handle any and all customer service issues as needed with Store Manager guidance/approval Deliver exceptional customer service and lead by example when assisting clients Maintain all in-store visual standards with the guidance of the Store Manager Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised Assist Store Manager in providing the Corporate Buying Department product feedback and requests Perform point of sales transactions Other duties at the discretion of the Store Manager and/or Company Operational Requirements (20%) Assist Store Manager with communication to the Retail Operations Department Assist Store Manager with monthly associate schedules Assist Store Manager with store/personal business expense documentation Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom Assist the daily cleaning of the entire store Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly Respond to inter-company requests such as transfers and returns Utilize loss prevention procedures in order to minimize shrink Assist Store Manager with physical inventory and report final counts Assist Store Manager with completing daily, weekly, and monthly reports as needed Other duties at the discretion of the Store Manager and/or Company HR/Personnel Requirements (5%) Partner with Store Manager to ensure that each associate is fully trained in her/his position Uphold the Company dress code for store associates Partner with the Store Manager to handle any and all personnel issues Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews) Qualifications and Other Requirements: Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management 1 to 2 years of previous retail supervisor experience, preferably in a soft goods environment High School graduate or equivalent; college degree preferred Excellent verbal and written communication skills Excellent customer service, sales and clienteling skills Able to lead in a fast paced, team-oriented environment knowledge of PC applications Some experience with retail POS/inventory control systems Maintain positive team morale Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting): Regularly required to stand, walk, talk, and hear Frequently required to use hand to finger, handle or feel objects, reach with hands and arms Regularly required to lift and/or move up to 25 pounds Visions requirements: close vision, distant vision, as well as ability to adjust and focus

The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of General Manager. Strives for sales excellence and results. Ensures selling standards are met. Works with customers and models excellent customer service and Clienteling skills. Maximizes sales through strong floor supervision. ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations. Provides information and feedback for Sales Associates. Team sells with Sales Associates to contribute to the development of the selling team. OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours. Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook. Strives for 100% accuracy and compliance in cash, inventory, fixtures and property. STORE STANDARDS: Helps execute floor-set and promotional directives. Works as a member of the team to insure all store standards are met. Understands, supports and complies with all company policies and procedures. Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately. MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives. Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction. Identify and communicate product concerns in a timely manner. Communicate inventory needs to support the business goals. Provides timely feedback to stores regarding visual direction in partnership with Retail Director. FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Understanding of fashion forward styling techniques Comfortable with being on camera for social media purposes (both stills and video) MISCELLANEOUS: Adheres to company guidelines of dependability, including attendance and requirements. Attends Store Meetings. Requirements: Minimum of 2 years retail management position/ experience in women's apparel (or related field). Ability to work flexible schedule including nights and weekends. Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures. Ability to create a quality working environment that will encourage others to develop and excel. Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals. The base hourly range for this role is between $30- $32. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.