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Responsibilities:
MV Transportation is seeking a Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Fixed Route Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Salary range: $160k-205K/annually based on experience
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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$160k-205k yearly Auto-Apply 4d ago
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Customer Service Manager
24 Seven Talent 4.5
Service manager job in Huntington Park, CA
Customer ServiceManager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $100K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer ServiceManager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer ServiceManagement or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
$100k yearly 4d ago
Field Service Manager
Hitachi Global Air Power 4.0
Service manager job in Livermore, CA
Job title:
Field ServiceManager
Reports to:
Senior Field ServiceManager
Compensation:
$130,000-$140,000 Base plus variable compensation
The Field ServiceManager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
Provide training and billable service work as required
Services Leadership:
Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of service technicians.
Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Maintain technician staffing at appropriate levels for business requirements.
Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Attend training with the Sullair factory to stay current on product offerings and technologies.
Travel as required to drive business activity and attend training. 80% Field / 20% Office
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
May involve multi-branch location responsibilities
Education:
Associate degree preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five plus years field service experience in the compressed air industry.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with ERP systems a plus.
Direct reports:
Service Technicians
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
$130k-140k yearly 1d ago
Senior Operations Manager
Huega House
Service manager job in San Diego, CA
Reports To: CEO and Co-Founder
Salary: $90,000 to $120,000
Huega House is a fast growing lifestyle and apparel brand built around community, thoughtful design, and premium quality. As our first Operations hire, you will build the operational backbone of the company and create the systems that support our next stage of growth. If you enjoy structure, clarity, and fast moving environments, this role is for you.
What You Will DoOperations Leadership
• Manage daily operations across ecommerce, wholesale, inventory, and fulfillment
• Build scalable processes and SOPs across the business
• Identify bottlenecks, implement solutions, and improve efficiency
• Evaluate and integrate new tools and automations
Inventory and Demand Planning
• Own forecasting, inventory planning, and SKU level reorders
• Track sales velocity, seasonality, and launch calendars to predict demand
• Maintain accurate inventory across Shopify and 3PL
• Monitor low stock, stockouts, and replenishment cycles
• Recommend air vs ocean freight based on inventory needs and margin impact
Supply Chain and Production
• Communicate with suppliers regarding POs, timelines, and quality
• Track production progress and inbound shipments
• Align restocks with product launches and sales momentum
• Prepare product data and documentation for incoming goods
3PL and Fulfillment
• Manage daily 3PL relationship and performance metrics
• Oversee fulfillment accuracy, receiving, and inventory counts
• Resolve issues related to delays, missing items, returns, or compliance
• Support wholesale requirements including routing guides and labeling
Shopify Systems and Integrations
• Own product setup, SKUs, variants, bundles, and inventory syncing
• Oversee Shopify integrations with 3PL and operational apps
• Work with developers on automations, tags, metafields, and reporting
Cross Functional Support
• Support wholesale operations, compliance, and PO creation
• Provide operational data for finance including forecasting and margin tracking
• Improve returns workflows in partnership with customer support
• Ensure operational readiness for all launches and seasonal drops
Cost Optimization and Reporting
• Analyze packaging, shipping, fulfillment, and freight costs
• Track key cost drivers and identify savings opportunities
• Evaluate margin and landed cost by SKU or collection
• Recommend changes that improve operational efficiency and profitability
• Build basic dashboards or reports to provide visibility into KPIs
Who You Are
• Organized, detail oriented, and strong at problem solving
• Entrepreneurial and comfortable building systems from scratch
• Clear, proactive communicator with cross functional partners
• Experienced in ecommerce operations (apparel preferred)
• Shopify experience required
• Bonus: Experience with forecasting tools, 3PL software, WMS/ERP, or wholesale operations
Why This Role Is Exciting
• You will build the foundation for a high growth brand
• You will have real ownership and autonomy
• Your work directly impacts customer experience, profitability, and scalability
• Clear room for growth as the business expands
$90k-120k yearly 14h ago
Director, Well-Being Services
Blue Zones Health 4.1
Service manager job in Los Angeles, CA
We are seeking a highly organized, people-oriented Director, Well-Being Services, to oversee a dynamic, multidisciplinary virtual care team. This individual will manage the operational performance and professional development of a group of clinical and non-clinical providers - including advanced practice providers (APPs), occupational therapists, RDs, LCSWs, and health coaches - who deliver patient care virtually as a part of Blue Zones Health Wellbeing Services.
This role partners closely with the Clinical Supervisor (Chief Clinical Officer) to ensure the team delivers high-quality, efficient, patient-centered care. Significant clinical experiences, strong management, analytical, and communication skills are essential to ensure the team meets productivity, quality, and engagement goals.
The compensation range for this role is $150,000 - $175,000 annually.
Key Responsibilities
Team Performance & Operations
Monitor and manage team performance against defined KPIs including productivity, patient satisfaction, care quality, privacy compliance, scope of practice, protocol alignment, and patient-provider connection rate.
Own team “fill rate” - ensuring patient demand is matched with provider capacity and optimizing schedules for efficiency.
Oversee daily and weekly operations of assigned care team, including staffing levels, scheduling, and resource allocation.
Own the development of, planning, scheduling of Virtual Prescription coaching classes. Collaborate with Marketing team to achieve enrollment goals for Virtual Prescription coaching classes.
Collaborate with Community team to schedule, staff, and optimize community events where provider staff are present.
Identify missing or inefficient protocols. Collaborate with clinical and product leadership to design improvements.
Identify potential deviations from scope or protocol and escalate appropriately to clinical leadership for review or intervention.
Partner with Clinical Supervisor to ensure alignment between operational performance and clinical quality standards. (dashboard)
Host case conferences (or facilitate them with CCO or clinical lead leading them)
Team Development & Leadership
Lead, motivate, and support a distributed team of providers to achieve high engagement and performance.
Conduct regular 1:1s, team meetings, and performance reviews.
Address interpersonal or performance issues or other HR issues (pay, market value, etc,) promptly and constructively.
Design and implement professional development plans and training opportunities for team members. Ensure all staff are performing top of license.
Ensure right credentials and scope of service (all coaches should be NBC-HWC, all LCSWs should be licensed, staff privileges should be made clear (scope of service signed off by CCO)
Quality & Continuous Improvement
Review operational and patient experience data to identify trends and drive improvement initiatives.
Collaborate with cross-functional partners (Clinical Operations, Product, HR, etc.) to streamline workflows and remove barriers to excellent care.
Collaborate with the Clinical Supervisor and Quality team to monitor compliance with scope-of-practice guidelines, standing orders, and clinical workflows.
Ensure adherence to company policies, established protocols, scope of practice, privacy standards (HIPAA), and all applicable regulations.
Collaborate with Product team to define requirements to improve workflows, data gathering, and impact measurement. Collaborate with clinical team on the development of new programs and care pathways
Qualifications and Requirements
RN with NBC-HWC certification preferred
Bachelor's degree required; Master's preferred (e.g., Healthcare Administration, Business, or related field).
Clinical experience either as a clinician or supervising clinicians
7+ years of experience in healthcare operations, clinical administration, or people management, ideally in a virtual care or digital health environment.
Proven ability to manage and motivate remote teams.
Strong analytical skills: ability to interpret performance data and translate insights into action.
Excellent interpersonal, communication, and conflict-resolution skills.
Highly organized with the ability to prioritize and manage multiple projects simultaneously.
This is a hybrid role; must be able to travel when needed
A valid Driver's License with reliable transportation
For more information about Blue Zones Health, check us out at ************************
Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
$150k-175k yearly 4d ago
Store Manager
Gentle Monster 4.1
Service manager job in San Jose, CA
ABOUT US:
About IICOMBINED
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$80k-95k yearly 14h ago
Retail Store Manager
Rancher Hat Bar
Service manager job in Truckee, CA
STORE MANAGER
Store Manager - Rancher Hat Bar
Employment Type: Full-Time
About Us:
Rancher Hat Bar is a one-of-a-kind custom hat bar and boutique rooted in western tradition with a modern flair. Located in the heart of Northstar California Resort, we specialize in handcrafted, personalized hats and thoughtfully curated fashion. We take pride in creating a unique and memorable shopping experience for every guest who walks through our doors.
Position Overview:
We're looking for an enthusiastic and driven Store Manager to lead our team and uphold the high standards of service and style that define Rancher Hat Bar. This is a full-time position with excellent benefits, monthly sales bonuses, tips, and exciting opportunities for growth and travel.
Key Responsibilities:
Lead day-to-day store operations, ensuring a smooth and welcoming customer experience
Motivate and manage team members to meet sales goals and deliver top-tier service
Oversee inventory, visual merchandising, and custom hat bar operations
Train new staff and foster a culture of excellence, creativity, and teamwork
Drive business performance by analyzing sales trends and making data-informed decisions
Coordinate with leadership on marketing initiatives, events, and brand collaborations
Maintain a clean, organized, and stylish retail environment that reflects our brand values
Qualifications:
2+ years of experience in retail, hospitality, or boutique management preferred
Passion for western fashion, custom hats, and a personalized customer experience
Excellent leadership, communication, and problem-solving skills
Energetic, detail-oriented, and hands-on management style
Ability to work a flexible schedule, including weekends and occasional travel
Knowledge of POS systems and inventory software is a plus
Perks & Benefits:
Competitive salary
Monthly sales bonuses and tips
Health, dental, and vision insurance
Employee discounts
Travel and growth opportunities within a growing western lifestyle brand
Join our team and help shape the future of custom western fashion in Lake Tahoe and beyond.
Apply today and show us why you're the perfect fit for Rancher Hat Bar at ************************
$39k-69k yearly est. 2d ago
Assistant Store Manager
Marine Layer 3.5
Service manager job in Roseville, CA
About Us
Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time.
Company Mission
We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet.
Job Description
We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market.
As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates.
Scope
In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas:
Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win.
People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment.
Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success.
Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards.
Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience.
Qualifications
An Authentic Brand Advocate.
We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection.
Success in a Retail Leadership Role.
The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here.
Commitment to the Mission + Values
We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously.
Perks
Competitive pay and bonus
Clothing allowance and generous discount
Paid time off
Health, Vision and Dental Insurance available
401k with Employer Matching
Flexible Spending Accounts
Disability + Life Insurance
Parental Leave
TO APPLY
Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds…
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
$34k-43k yearly est. 3d ago
Store Manager
CH Carolina Herrera 3.9
Service manager job in Palm Desert, CA
Store Manager: CH Carolina Herrera
Company mission
CH Carolina Herrera is House of Herrera's luxury lifestyle brand. As one of the most prominent brands in the industry, CH Carolina Herrera's immediate success was backed by Venezuelan designer Carolina Herrera's career as a global icon in luxury and timeless elegance.
Featuring accessories, women's, men's and children's collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.
CH Carolina Herrera is part of STL Sociedad Textil Lonia, a global company with more than 800 stores in 43 different countries, and a team of more than 2500 employees.
Talent, innovation and constant growth can be found at the core of this dynamic and creative group. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(K)
Paid Time-Off
Flexible Spending Account (FSA)
Life Insurance
Commuter Benefit Plan
Employee Discount
The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Boutique.
Leading an enthusiastic and experienced team, the Store Manager will be responsible for:
Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented
Maintaining exceptional customer service standards, and keeping excellent relationships with our key clients (Client book maintenance and development)
Stock control, cash management, sales forecasts, and daily reports
Recruitment, evaluation, and motivation of the store staff. Creating a cohesive team that works together to continually exceed the goals set
Staff training and development (products/procedures/sales techniques) following the company policies and procedures
Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards
Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
Guaranteeing that all safety and security standards are adhered to
Setting and controlling all individual and store sales goals, KPI´s, and tasks; taking corrective action when necessary
Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers
Minimum 3- years retail management experience, preferably in fashion luxury brands
Have a proven track record in fashion forward and customer orientation
Strong experience in creating and maintaining clientele relations
Excellent communication and negotiation skills
Ability to lead, develop, motivate and influence people
Business Vision, Analysis and Decision Making
Results oriented
Ability to work under pressure while maintaining a positive attitude
Bi-lingual (Spanish) is a plus
For more information regarding our company and products please visit:
*************************
Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
Experience:
luxury retail: 3 years (Preferred)
Retail management: 5 years (Required)
Work Location: In person The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
$37k-65k yearly est. 14h ago
Assistant Store Manager (Part Time)
The New Bar
Service manager job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $24-26/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Support monthly team meetings/trainings
Engage the Community: collaborate with internal and external partners to organize and promote events and activations
Qualifications:
Must Have:
Prior Leadership Experience: you've trained and led a team to exceed defined goals
Business Acumen: you understand how to leverage KPIs and measure results
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Community Engagement: you've led community events and engaged with vendors
Merchandising: you've set up campaigns and tracked the results of your efforts
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Welcoming community, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
$24-26 hourly 4d ago
Store Manager
Mango 3.4
Service manager job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$35k-57k yearly est. 3d ago
Store Manager
Staud
Service manager job in Orange, CA
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Store Manager at its South Coast Plaza store location.
Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan.
Role Overview
The Store Manager is the business owner of the store and a key leader within STAUD Retail. This role sets the tone on the sales floor, drives profitable sales growth, delivers an elevated and personalized customer experience, and ensures operational excellence. The Store Manager is accountable for total store performance including sales, expenses, talent development, client engagement, and brand presentation.
As a hands-on leader, the Store Manager builds and develops a high-performing, client-focused team while fostering a strong community around the brand. This role partners closely with the Area Manager and cross-functional teams to execute company strategies and achieve business objectives.
Essential Duties:
Business & Sales Leadership
Own total store performance including sales, profitability, payroll, and controllable expenses.
Drive sales results to meet or exceed budget through active selling, client engagement, and team leadership on the sales floor.
Lead by example, maintaining a strong personal clientele and engaging top clients.
Communicate company KPIs clearly and implement strategies to achieve performance goals.
Develop and execute category-level business action plans to drive growth.
Ensure the team is fully trained on product, brand pillars, and seasonal strategies through ongoing education and partnerships with internal teams.
Client Development & Customer Experience
Build and execute a top-client strategy to retain, grow, and develop high-value clients.
Lead the team in delivering best-in-class service, personalized styling, and an exceptional after-sales experience.
Drive appointment-based selling to create predictable, sustainable business.
Champion CRM adoption by ensuring consistent data capture, outreach, and follow-up.
Partner with the Area Manager to plan and host store events that engage the local community and build brand awareness.
Talent & Performance Management
Recruit, hire, onboard, and retain a high-performing, customer-focused team.
Lead onboarding and ongoing training in partnership with Human Resources.
Provide regular coaching, feedback, and performance development conversations.
Oversee annual performance reviews and create individual development plans for all employees.
Build effective schedules aligned to traffic trends, sales goals, and payroll targets.
Partner with HR on employee relations matters to ensure fair, timely, and effective resolution.
Operations & Store Management
Oversee all daily store operations including opening/closing procedures, reporting, scheduling, and supply ordering.
Monitor store expenses and manage the operating budget.
Ensure compliance with all company policies, procedures, and loss prevention standards.
Lead inventory management including receiving, transfers, RTVs, cycle counts, and organization to maintain shrink below company targets.
Recap and analyze monthly store performance, identifying trends and opportunities.
Maintain a clean, organized, and efficient back-of-house environment.
Brand, Visual & Store Presentation
Ensure the store environment reflects STAUD's brand standards and visual guidelines.
Execute floor sets and merchandising updates in alignment with company direction.
Uphold dress code and brand presentation standards for all team members.
Omnichannel & Back-of-House Support
Lead in-store omnichannel execution to create a seamless digital-to-physical shopping experience.
Support back-of-house operations including inventory processing, shipping, and organization.
Leadership & Culture
Foster a positive, inclusive, and team-oriented culture rooted in accountability, collaboration, and growth.
Act as manager-on-duty when needed, providing leadership and decision-making support.
Demonstrate flexibility, initiative, and a solutions-oriented mindset to support business needs.
Prerequisite Knowledge, Skills, & Education
Minimum 5-7 years of retail leadership experience
Experience in luxury or contemporary retail is preferred.
Proven ability to lead, coach, and develop high-performing teams.
Strong sales acumen with a relationship-based, clienteling mindset.
Entrepreneurial, results-driven approach to business ownership.
Strong organizational skills with attention to detail.
Experience with POS systems, CRM, omnichannel retail, inventory management, and shipping platforms preferred.
Proficiency in Microsoft Office, particularly Excel.
Excellent verbal and written communication skills
Physical and Mental Requirements
Standing and sitting for extended periods of time.
Lifting up to 25 pounds in a safe and prudent manner.
Ability to easily move throughout an office with ease.
Comfortable working in both sales floor and back-of-house environments.
Ability to work a flexible schedule including evenings, weekends, and holidays.
On-site role; reasonable accommodations provided as required.
Ability to read, write, and understand English.
Ability to effectively interact with others internally and externally.
Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
Ability to work with many different personalities.
Ability to work in a fast-paced environment.
Correctable vision and hearing.
Ability to work on-site.
Job Type: Class, Exempt Status
$40k-67k yearly est. 2d ago
Retail Manager, West Coast, Travel Retail
LVMH Fragrance Brands
Service manager job in Los Angeles, CA
As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Retail Management
Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service.
Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location.
Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations).
Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed.
Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary.
Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores.
Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department.
Business Performance:
Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth.
Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback.
Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings.
Visual Merchandising:
Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence.
Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs).
Team Leadership, Training, and Development:
Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences.
Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers.
Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans.
Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values.
Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors.
Develop and execute, with the help of airport managers, a pool of counter services.
Define on-counter activities to sustain sell-out performance outside of animations.
Reporting:
Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative.
Travel Required:
Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver
50% Travel Required
Experience Requirement:
Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity.
Bachelor's degree preferred.
Skills & Attributes:
A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines.
Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape.
Excellent communication and negotiation skills.
Strong leadership and people management capabilities, with proven experience in building and motivating effective teams.
Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements.
Self-motivated and a team player.
Language:
Must be fluent in English, Spanish or French is a plus.
$40k-67k yearly est. 4d ago
Luxury Brand Store Manager
Nana Jacqueline
Service manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
$40k-67k yearly est. 14h ago
Store Manager
D.S. & Durga
Service manager job in Los Angeles, CA
About the Brand
“A perfume is a world you can return to over and over again - a keyhole into far-off places, both material and imaginary.”
D.S. & Durga is a Brooklyn-based fragrance house on a quest to create transportive perfumes inspired by music, myth, and the mundane. Founded in 2009 by husband-and-wife team David (D.S.) and Kavi (Durga) Moltz, the brand is known for its uniquely distinguished perfumes, candles, and aromatic products.
David - an indie musician with a rare gift for perfume composition - creates all D.S. & Durga scents and their immersive environments. Kavi, an architect and designer, shapes the brand's packaging, visual identity, and retail experience. Together they build worlds through fragrance: blending music, design, specificity, and a touch of surrealism to create original olfactive compositions that resonate with a cult-like global following.
Today, D.S. & Durga is sold in over 600 doors across 40 countries, with five freestanding stores in New York and Los Angeles. In 2024, the founders partnered with Manzanita Capital to accelerate the brand's next phase of growth. With its distinctive approach to crafting accords that evoke lifelike objects, places, and characters, the brand is poised for significant expansion globally.
About Manzanita Capital
Manzanita is the family office of the Fisher family, investing in premium and luxury niche brands with strong growth potential. Their mission is to help entrepreneurs scale while protecting the creative integrity that defines iconic brands. Manzanita brings global reach and deep expertise across key markets, with notable investments including Diptyque, (MALIN+GOETZ), Susanne Kaufmann, and Space NK. In 2022, they exited Byredo in a landmark sale to Puig for a reported $1B.
About the Job
Department: Retail
Reports to: Director of Retail
Location: Abbot Kinney Retail location in Venice CA (In-Person)
The Role
We are looking for a customer focused, fragrance-obsessed, and sales driven retail manager to join our growing retail team and lead our West Coast flagship on Abbot Kinney. The ideal candidate will drive store sales and profitability through outreach, relationship building and clienteling, while working to elevate the customer experience through exceptional team leadership.
This role is directly responsible for the fiscal success of the store as well as all aspects of store operations including recruitment, talent management, customer service, visual merchandising, facility management, vendor relations, loss prevention, cleanliness, and collaboration with the studio team.
This is a hands-on selling and outreach position and the ability and desire to spend time on the sales floor working with clients, conducting outreach and prospecting is essential to the success of the role.
Responsibilities
Meet and exceed sales goals through in-store efforts as well as outreach including clienteling, eventing, and networking.
Manage daily operations of business and ensure sales goals are met.
Direct employees in daily operations such as serving customers, inventory, reconciling cash and managing in store marketing.
Lead and train the store sales team, demonstrate expert-level product and brand knowledge alongside selling techniques.
Provide an exceptional customer experience, including resolving customer service issues with positive results.
Conduct hiring, training and onboarding of new employees.
Ensure adherence to state and federal labor laws as well as health and safety regulations.
Track and manage inventory at the store.
Create and foster a happy, energetic, and positive store culture.
Qualifications
5+ years of luxury retail sales and clienteling experience.
3+ years of retail management experience preferred.
Proven success driving sales and achieving target sales plans.
Excellent selling, clienteling, and client prospecting skills.
Ability to work in a fragranced work place/store, must love fragrance.
Demonstrated ability to train employees and be an effective salesperson.
Strong customer service, management and communication skills.
Expert knowledge in store operations.
Experience with Shopify POS is a plus.
Desire and ability to work a flexible retail schedule; including weekends, some holidays and evenings.
Apply here or email your cover letter and resume to *********************
Additional Details
Job Type: Permanent
DS & Durga is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. DS & Durga does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
The compensation offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage pay transparency for a seamless candidate experience.
$40k-67k yearly est. 14h ago
Assistant Store Manager, San Jose
Zimmermann
Service manager job in San Jose, CA
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Job Description
An opportunity exists for an Assistant Store Manager to join our San Jose Valley Fair team. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Key Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
Qualifications
Proven experience in a similar leadership role or client service environment
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales.
At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
$33k-42k yearly est. 4d ago
Retail Store Manager - Oceanside/Encinitas
Brixton 4.8
Service manager job in Oceanside, CA
Brixton is looking for a Retail Store Manager! The ideal candidate for this role will have the ability to recruit, hire, train, and lead store teams to achieve sales goals, manage expenses, and protect company assets while pursuing growth opportunities. The Retail Store Manager should have a strong understanding of organizational objectives and make decisions that align with both company and channel priorities and values. This position will be required to support business during peak days/hours.
This is a full-time, exempt role based out of Oceanside, California.
ESSENTIAL DUTIES & RESPONSIBILITIES
Customer Experience:
Ability to communicate effectively with customers and teams.
Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
Maintains a compelling store experience for customers by engaging and modeling appropriate customer service behaviors.
Resolves customer issues in a timely manner while being solution-oriented and forward-thinking; partners with the Area Manager as needed.
Develops a symbiotic relationship between Brixton retail store locations to elevate experience and drive loyalty.
Operational Excellence:
Ensures store policies and procedures are followed and are consistent across locations.
Adheres to all retail policies and procedures including POS and Operations.
Supervises and manages all aspects of daily store operations.
Supervises and manages all aspects of Loss Prevention practices.
Plans weekly staffing schedules in compliance with schedules policy.
Responsible for accurate sales figures and performs cash management functions such as bank deposits and daily cash reconciliation.
Accountable for combined store, individual store and individual staff goals.
Executes reductions, price changes, clearance, and transfers.
Ensures the store environments comply with health and safety regulations.
Provides strong communication, delegation, and follow-up for teams to accomplish operational activities, while maintaining connection to these areas.
Interacts and communicates with Area Manager, and other Brixton leadership in a professional manner.
Product Expert:
Executes store visual standards following visual merchandising direction.
Ensures store and brand visual standards are consistently maintained and shoppable for customers.
Ensures housekeeping duties are completed to maintain a neat, clean, and professional store environment.
Accountable for merchandise processing and replenishment on sales floor.
Facilitates fitting and product knowledge sessions to enhance customer experience.
Ensures all team members are trained on full customization of headwear.
People's Coach:
Teaches, trains and develops successful teams.
Ensures all staff members are trained on selling skills, customer service and operations.
Creates a sense of belonging and teamwork within individual store teams and across locations.
Recruits and hires team members who compliment the business needs, the existing staff and the brand.
Recognizes talent within teams and develop them for growth within the stores and company.
Provides consistent, thorough, and timely feedback, coaching, and accountability to all employees.
Analyzes results and behaviors of individuals and actively manage performance.
KNOWLEDGE, SKILLS & ABILITIES
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience. and/or training; or equivalent combination of education and experience.
Strong business acumen with proficiency in data analysis, metrics-driven reporting, and using data to inform strategic decision-making.
Strong communication skills, verbally and electronically, with all levels of the organization.
Serves as a respected voice and resource, fostering collaboration across the Retail channel and among peers.
Delivers sales results through employee development and mentorship.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
Effectively manages through change, pivot comfortably, maintain flexibility, and make decisions based on needs of the business.
Receives critical and complimentary feedback with a growth opportunity mindset.
Flexibility in working hours, including weekends and holidays.
Willingness to travel outside of immediate area if needed.
Physical Demands:
May require a combination of standing, stooping, sitting, and walking up to 75% of the time, and as needed.
Ability to lift up to 25 lbs.
Work Environment:
Moderate noise (examples: business office with computers and printers, light traffic).
SALARY RANGE
The base pay for this position is between $70,000 - $71,000 per year. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.
Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$70k-71k yearly 2d ago
Assistant Store Manager
Friedman's Home Improvement 3.6
Service manager job in Petaluma, CA
Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.
Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture.
Essential Duties and Responsibilities
Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment
Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties
Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor
Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
Responsible for the opening and closing store duties
Knowledge of sales reporting, labor report, margin erosion and managed labor
Responsible for interviewing, hiring, and training new Team Members
Planning, assigning, and directing daily workflow within Business Channel
Performance management through review writing, rewarding and giving feedback to Team Members
Education and/Experience
Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities
Experience with Microsoft Office (Outlook, Word, Excel)
Microsoft D365 experience is preferred
Ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Excellent organizational and communication skills
Ability to follow through issues to resolution
Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
$31k-37k yearly est. 1d ago
Assistant Store Manager
Iris Recruiting Solutions
Service manager job in Orange, CA
Job Title: Store Manager in Training
Reports To: District Manager / Regional Manager
Job Type: Full-Time
Schedule: Open availability, including weekends, early mornings, and evenings
We are seeking a driven and experienced Store Manager in Training (SMIT) to join our leadership team. This individual will undergo an accelerated training program designed to prepare them for the role of Store Manager. The ideal candidate has proven experience managing a high-volume retail store with $2M-$5M in annual sales and overseeing operations in large-format stores of 50,000 square feet or more.
Key Responsibilities:
Participate in a structured training program to learn all aspects of store management
Assist in daily operations including opening and closing procedures
Lead and motivate store associates to deliver exceptional customer service
Oversee and support the recruitment, hiring, and training of new team members
Ensure proper staffing levels to meet business needs and customer expectations
Monitor and drive sales performance, merchandising standards, and inventory management
Maintain store cleanliness, safety standards, and compliance with company policies
Foster a positive and inclusive team culture aligned with company values
Prepare to transition into the Store Manager role upon successful completion of training
Qualifications:
Minimum 2-3 years of management experience in a high-volume retail environment ($2M-$5M annual sales)
Experience managing or supervising in large format stores (50,000+ sq. ft.)
Strong leadership and people management skills
Must be comfortable with a flexible schedule, including weekends, holidays, and extended hours
Proven ability to recruit, train, and develop high-performing teams
Excellent communication, problem-solving, and organizational skills
High school diploma or equivalent required; college degree preferred
Physical Requirements:
Ability to stand or walk for extended periods
Ability to lift up to 40 lbs as needed
Comfortable working in a fast-paced retail environment
What We Offer:
Competitive compensation and performance-based bonuses
Structured training and career development opportunities
Employee discounts and other company benefits
Opportunity to grow within a well-established retail organization
Join our team and take the next step in your leadership career with a company that values growth, teamwork, and excellence in customer service.
Apply today!
$33k-41k yearly est. 2d ago
Assistant Manager - Santana Row
Makers Market
Service manager job in San Jose, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards.
Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
What You'll Need - Job Requirements
Minimum 3 years in Retail, preferably with a specialty or boutique retailer.
Preferably a bachelor's degree in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative.
A good sense of style and aesthetics.
A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design.
Self-starter. Resourceful and excellent problem solver.
Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way.
Strong communication skills.
Excellent organizational skills and attention to detail.
Motivated to set and reach goals.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Flexible with availability to work evenings, weekends, and holidays when needed.
What You'll Do - Job Responsibilities
Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach.
Maintain a strong and friendly presence on the sales floor. Lead other staff by example.
Assist with merchandising the store to support our hip, stylish aesthetic.
Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge.
Take the lead sales role in the store daily.
Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance)
Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting.
Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs
Ensure all incoming shipments are reconciled, signed off, and properly priced.
Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels.
Discuss sales analytics with Manager and contribute ideas for team improvement.
Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness
Coaching and developing a high level of salesmanship and maker knowledge in staff.
Oversee and execute weekly stock counts.
Follow-up on special customer orders.
Process damages.
Communicate with makers when needed.