Service manager jobs in Cambridge, MA - 4,561 jobs

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A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture. #J-18808-Ljbffr

Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is between $100,000 to $115,000. Senior Performance Support Manager As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation. What You'll Do: Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions. Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities. Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability. Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams. Process Optimization: Standardize tools and practices to drive operational excellence. Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes. What You Bring: Bachelor's in Business, Finance, Engineering (MBA preferred) 5-7 years in project management, financial analysis, or operations Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus Proven ability to lead initiatives and communicate with executives Analytical mindset with a knack for simplifying complexity Key Competencies: Strategic thinking & problem-solving Cross-functional collaboration Financial & operational fluency Project ownership & influence Clear, confident communication

About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr

Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. Position Description Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program. Key Responsibilities include, but not limited to: Strategic Organizational Design: Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model. Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives. Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration. Analyze talent, performance, and cost data to inform org design decisions and scenario planning. Internal Staffing Needs and Management - Client and team staffing responsibilities: Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression. Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience. Actively monitor team member workload, skill development, and burnout levels. Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate. Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning. External Hiring Needs - Team staffing responsibilities: Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs. Team performance optimization and development: Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams. Create stretch assignments and project-based learning experiences aligned to business priorities. Ensure right mentor pairs are established, set expectations, and monitor effectiveness. Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc. Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed. Additional responsibilities include: Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels. Qualifications / Attributes Required: Bachelor's degree required with 7-10 years of experience in financial services. Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations. Ability to translate business strategy into capability and talent needs. Strong stakeholder management and consensus-building skills. Experience managing talent in results-driven, high-accountability environments. Ability to calibrate performance across teams via incentives and metrics. Navigate compensation, promotion, and recognition in pay-for-performance cultures. Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments. Benefits and Compensation Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc. Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis. The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program. Contact Details Please send your CV to *************************************** with the subject: Business Manager . Further information about Partners Capital is available on our website ********************* For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice

Compensation: $75,000-$100,000 base (market-aligned) This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance. Key Responsibilities Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development Partner with internal departments to improve servicing processes and enhance the overall member experience Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed Ensure internal policies, procedures, and documentation standards are followed consistently Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands Qualifications Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership Strong working knowledge of loan servicing regulations and compliance requirements Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus Bachelor's degree preferred; equivalent professional experience considered Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment Excellent written and verbal communication skills Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously Strong judgment, professionalism, and ability to handle sensitive situations with discretion Proficient in Microsoft Outlook, Word, and Excel

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role: A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners. Responsibilities: Ensure the successful and timely case intake of safety reports and case processing. Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions. Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to: Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs. Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices. Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports. Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution. Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document. Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)). Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations. Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection. Lead or participate in Genmab initiatives and projects on Safety Operations behalf Other activities, as needed or as requested by supervisor. Requirements Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide. Bachelor's/Master's degree in science. Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance. Strong knowledge of pharmacovigilance reporting rules and timelines. Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc. Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing. Experience with safety database; Argus is a plus but not mandatory. Experience with EDC for clinical trial data collection. Analytic and strategic thinking. Excellent in detailed-oriented tasks. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

Ice Cream Shop Manager Salary: $60,000/year Full-Time Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence

Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches

🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟 We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us. As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy: Benefits 🏖️ Time to Unwind: Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries) Stay healthy with 2 weeks of sick time Celebrate with 10 Company Holidays Experience a rejuvenating 1-week winter shutdown 💼 Financial Well-being: Invest in your future with a 401(k) match of $1 for $1 up to 4% 👨 👩 👧 👦 Health and Family First: Embrace worry-free living with fully paid family medical insurance Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available 6 weeks of parental leave Job Brief The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization. Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance. Responsibilities The Business Operations Manager is responsible for: Manage sales/service admin team service US market Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting. Work with Delivery leads and Sales leaders to review large customer proposals. Design additional business tools to support the management of Delivery Services Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements. Additional responsibilities may be assigned as the business grows and the company evolves Requirements 5+ years of experience in a Business Operations role Thorough knowledge of business processes and operations in a technical services company Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred) Experience with leading a team (preferred)

Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

The Record Co. - Boston, MA The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester. Position Overview The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently. Core Responsibilities Operations & Facility Management Run daily operations across both facilities and handle whatever comes up Keep facilities clean, organized, and professional-looking with regular walkthroughs Supervise the front desk, lobby, and floor activity Handle opening/closing procedures, security, and stockroom organization Execute cash handling and closing procedures Support TRC Academy and other programs Financial Support & Reporting Assist with the monthly operational close process, including cash reconciliation and expense tracking Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%) Track operational expenses and flag budget concerns Maintain financial documentation for grants and reporting Compile data and prepare reports to help the Operations Manager make decisions Staff Management & Scheduling Supervise Studio Support staff and ensure smooth shift coverage Create and manage staff schedules, approve PTO and sick time requests Handle timekeeping and coordinate payroll submissions Conduct performance reviews and address underperformance directly with clear plans Run onboarding and training, enforce our operational standards Keep communication clear with regular meetings and check-ins Customer Experience & Revenue Support Make sure customers have great experiences, fix problems when they escalate, keep people coming back Handle reservations, check-ins, check-outs, payments Work with the Operations Manager and Communications Manager on campaigns to fill slow periods Support booking drives and retention efforts Help test new revenue ideas Inventory Management & Asset Protection Run regular inventory audits of equipment and supplies Keep our asset tracking system up to date so we know where everything is Implement security protocols to protect our gear Investigate and document when equipment gets damaged or goes missing Systems & Documentation Maintain HubSpot CRM, Planyo, Visit, and our financial tools Write and update SOPs Make sure staff know how to use everything and stay compliant Minimum Qualifications 2-3 years in operational roles focused on smooth operations and staffing Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work You've created reports and tracked metrics before You've supervised at least 5 staff and handled underperformance directly, not just delegated it You can manage schedules, PTO, and coordinate payroll Comfortable with data - you can pull numbers together and spot what matters Experience with CRM or operational systems Clear communicator and solid documentation skills Working Environment Full-time exempt: 5 days/week, around 40-45 hours Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations Reports to Operations Manager Compensation & Benefits Annual Salary: $55,000 - $65,000 based on experience Health and dental insurance 12 days PTO first year Professional development opportunities Access to TRC facilities for personal projects when available To Apply Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them. The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.

Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you ... Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks... Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* *Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6