At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we've built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth-both for our employees and the communities we serve.
We are growing fast-and we're looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you're experienced and ready to make a measurable impact, this is your opportunity.
Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance)
What We Offer
Competitive Compensation - Your expertise and performance deserve rewarding pay.
A Strong, Supportive Team - Work in an environment that values your skills and fosters growth.
Job Stability & Growth - Join a well-established company with long-term career opportunities.
Commitment to Innovation - Work with a leadership team that embraces new ideas and continuous improvement.
Comprehensive Benefits - We take care of our employees, offering industry-leading benefits and perks.
Key Responsibilities:
Leadership & Culture
Lead, manage, and mentor a team of HVAC technicians
Foster a culture of quality, accountability, and continuous improvement
Revenue Growth & Strategy
Drive division performance through goal-setting, reporting, and team development
Collaborate with sales and marketing teams to increase service opportunities and customer retention
Operational Excellence
Partner with operations, dispatch, and customer service teams to streamline processes
Improve efficiency through scheduling, workflow improvements, and technician performance tracking
Technical Oversight
Serve as the go-to expert on residential HVAC service and maintenance
Stay current with industry standards, regulations, and emerging technologies
Customer Satisfaction
Ensure top-tier service quality and responsiveness
Handle escalated customer concerns with professionalism and care
Qualifications
Minimum of 3-4 years of management experience in residential HVAC
Proven HVAC installation experience in residential applications
Ability to inspire and drive personal and professional growth among team members
Dedication to providing homeowners with unmatched satisfaction
Strong leadership skills and a history of achieving business goals
Detail-oriented and skilled at multitasking
Effective presentation skills and comfort speaking to groups
Confident and decisive communication in a fast-paced, goal-driven environment
Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint)
Benefits & Perks:
Medical, Dental, and Vision Insurance
401(K) Plan with company matching
Paid Time Off & Holiday Plan
Company-provided life & disability insurance
Relocation assistance available for the right candidate
Join Our Team!
At Arco Home Services, we don't just offer jobs-we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!
$70k-150k yearly 5d ago
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Back-End Operations Manager
Worthington Products Inc. 3.8
Service manager job in East Canton, OH
Warehouse, Inventory & Fulfillment Operations Our Back-End Operations Manager goes beyond traditional warehouse management. Please make sure you read the following details carefully before making any applications. You are reponsible for ensuring that what we ship is corect, what we promise is honored, and what we record in our systems reflects reality.
This hands on role includes shipping, receiving, inventory, assembly, and property upkeep.
You'll work alongside a tight-knit team, not behind a desk. xevrcyc
This role is ideal for someone who takes pride in clean, efficient workspaces... someone who can lead, organize, and still isn't above sweeping the floor when needed.
$58k-101k yearly est. 2d ago
Sr Operations Plastic Manufacturing Manager
Hunter Recruiting
Service manager job in Wooster, OH
The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence.
Sr Operations Manager (Plastics) Responsibilities:
Lead safe, compliant, and efficient plastics manufacturing operations.
Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality.
Develop and implement strategies to improve efficiency, reduce costs, and enhance production results.
Ensure on-time delivery and production metrics are consistently met.
Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives.
Manage staffing levels, workforce planning, and budget targets.
Coach and develop supervisors and staff to strengthen engagement and team performance.
Review operational data and reports to identify improvement opportunities.
Serve as an active member of the manufacturing leadership team and support special projects.
Sr Operations Manager (Plastics) Requirements:
Bachelor's degree in Engineering/ Business, or a related field preferred.
3 - 10 years of supervisory experience in a team-based environment.
Experience in a process-oriented, customer-focused, quality-driven production setting.
Proven leadership experience in plastic manufacturing required.
Strong knowledge of blow molding, injection molding, and plastics processing.
Lean/Six Sigma or continuous improvement experience strongly preferred.
Demonstrated ability to drive cultural change, build strong teams, and improve morale.
Hands-on leadership style with the ability to engage directly on the production floor.
Occasional overnight travel required.
$103k-147k yearly est. 4d ago
Aggregate Plant Manager
The Shelly Company 3.8
Service manager job in Canton, OH
The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.
Position Overview
Oversee and direct operations of a surface aggregate production facility, including safety, personnel, production/inventory management, maintenance planning/forecasting (fixed plant equipment), and partial assumption of P&L responsibility.
Key Responsibilities (Essential Duties and Functions)
The duties and responsibilities include but are not limited to the following:
Ensure that all operations are in full compliance with federal and state regulations, including MSHA,ODNR, EPA, DEP, etc.
Ensure compliance with The Shelly Company Manual of Safety Practices & Procedures.
Enforce company policies, procedures, and work rules, discipline when necessary and document employee performance issues.
Enforce company safety rules and conduct safety meetings, including toolbox talks; ensure facilities are operating in a safe manner.
Supervise and direct facility personnel to ensure proper placement of resources.
Identify and resolve regulatory, safety, personnel, and production problems in a timely and effective manner.
Ensure interdepartmental reporting is completed satisfactorily (production reporting, fuel/hour meter readings, environmental/safety reporting, etc.)
Communicate regularly with all supporting departments (Safety, Environmental, Equipment, Finance, Sales, HR, QC, etc.) and interpret needs to inform business decisions.
Maintain constant awareness of financial standing of the facility and adapt forecasts to changing business conditions.
Understand industry standards and best practices for managing a surface aggregate production facility including extraction methods, production strategies, fixed plant equipment operation and maintenance (conveyors, crushers, screeners, electrical systems, etc.).
Accurately forecast production and maintenance activities as required.
Other Requirements
Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
Must be willing to travel and work away from home when required.
Must be willing to work nights and weekends when necessary.
Report to the assigned job site ready to begin work at the designated start time.
Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies.
Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule.
Assist with various training initiatives, as necessary.
Attend relevant conferences/seminars/shows (with Manager approval) relative to technological advancements.
Supervisory Responsibilities
Fulfill supervisory responsibilities in accordance with the company policies, procedures, and applicable laws.
Responsibilities include, but are not limited to:
Planning, assigning, and directing work.
Willingness to develop subordinates' technical and leadership skills and make recommendations for new job opportunities when appropriate.
Effective management of employee performance through coaching, feedback (written and verbal), rewards, and discipline when necessary.
Addressing complaints and resolving problems in a timely manner.
Ability to get work done through others using effective delegation, scheduling, and time management practices.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education and Experience
Bachelor's degree or equivalent from a four-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively to customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move more than 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
Work Environment
While performing the duties of this job, the employee continually works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. The employee is occasionally exposed to vibration.
The noise level in the work environment is usually very loud and may require protective equipment.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
The Shelly Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
$88k-133k yearly est. 3d ago
Field Services Project Manager
Ross Incineration Services, Inc. 4.0
Service manager job in Grafton, OH
Title: Field Services Project Manager
Schedule: M-F
Duration: Permanent
Must Have:
Bachelor's degree in Chemistry, Environmental Engineering, or a related field. Equivalent experience will be considered.
Minimum five years direct work experience in a project management capacity, including all aspects of process development and execution. Sales experience is a plus.
Ability to provide technical proposals and price estimates for projects.
Strong working knowledge/understanding of environmental and related regulations (RCRA, OSHA, DOT, etc.) is required.
Working knowledge of various hazardous waste disposal technologies (incineration, wastewater treatment, landfill, fuel blending, etc.)
Must possess the ability to work independently and in a team oriented, collaborative environment.
Must be able to conform to shifting priorities, demands and timelines.
Must possess and demonstrate the ability to grow and expand field service capabilities and meet our sales budget objectives.
Must have the desire and ability to travel extensively (Day trips and up to 5 overnights a month)
Day to day:
Responsible for providing business plans, project plans, forecasting both revenue and expenses, and providing input to strategic planning in coordination with RIS, RTS, and RES.
Develops and coordinates site safety plans, coordinates resources and project materials, and oversees on-site supervision for the completion of field work.
Negotiates with other department managers for the acquisition of required personnel from within the Ross companies, when required.
Coordinates billing and related activities with our RES accounting department, RES sales department, and our customers.
Manages and coordinates field service activities between the customer and the Ross companies.
Oversees supervision of internal and/or external labor on an as-needed basis to complete Field Service Projects.
Serves as a technical advisor in the field, ensuring that materials are properly sampled, characterized, profiled, manifested, segregated, packaged, shipped, and to perform industrial services in a safe and compliant manner.
Serves as liaison between the customer and the Ross companies: Builds relationships with vendors, customers and subcontractors to ensure work is performed effectively and within regulatory guidelines.
Provides project proposals and estimates to the customer and/or RES for Field Service Projects.
Provides technical support for the RES sales force including traveling to job sites, providing technical support for our customers, and providing customer based solutions grow our field service capabilities.
Supervises and directs the work of the Field Service Project Coordinator including performance management, time management, goal setting, etc.
Controls business expenses and maximizes project profitability.
Works with RIS to coordinate Corrective Actions on our customer's waste receipts (special repackaging, box/tanker heel clean-outs).
Wears personal protective equipment (PPE) as needed and in accordance with safety policies and procedures.
Enters confined spaces as required and in accordance with safety policies and procedures.
Works indoors and outdoors.
Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.
$53k-80k yearly est. 2d ago
Salon Manager
Regis Haircare Corporation
Service manager job in Boardman, OH
* Cosmetology or Barber License (Required)*
APPLY NOW - TEXT: COSTCUTTERS94 to 44000
Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey!
Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way.
Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.
What Sets Us Apart?
Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
Referral bonuses are offered for every friend and family member that joins you!
Exceptional Benefits:
Flexible schedules for a perfect work-life balance.
Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
Enjoy Paid Time Off and free ongoing technical education.
Opportunities for career and skill growth, with a focus on your professional development.
Fun, relaxed dress code - we welcome jeans and tennis shoes!
Job Duties
Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
Model quality services by consulting with clients and applying the appropriate service techniques.
Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty.
Provide customized consultations with each client, including stating the final price before the service begins.
Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
Meet or exceed personal/salon productivity standards set by Regis.
Protect the salon's assets, including emphasizing and enforcing cash handling procedures.
Lead, train, and model all services offered at the salon.
Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attend all required technical training sessions.
Join all virtual and in-person meetings as directed by leadership.
Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Ability to lead the team and work as a team-player and/or independently.
Marketing yourself, the salon, and the team in the community to increase your salon clientele.
Modeling exceptional communication, organization, and problem-solving skills.
Providing consistent and excellent customer service.
Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
Showing a willingness to learn new techniques and stay current with hair trends
Leading through change and applying effective coaching abilities.
Traveling to other salon locations as needed (i.e., temporary assignments).
Maintaining full-time status and meeting the business demands.
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience
* Three (3) years of experience as a Stylist, preferred.
* One (1) year of experience in a salon leadership role, preferred.
Education
Must maintain a valid cosmetology or barber's license.
All SLs are required to complete assigned training as determined by Regis.
*All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.
Work Location
* The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.
Regis Corporation is an Equal Employment Opportunity Employer and Drug Free Workplace.
N/A
15907
BOARDMAN, OH (15907)
$35k-54k yearly est. 4d ago
Welding Engineering Unit Manager, Automation and Robotic Operations
BWX Technologies 4.5
Service manager job in Barberton, OH
At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit ************ . Follow us on LinkedIn , X , Facebook and Instagram .
Welding Engineering Unit Manager, Automations and Robotic Operations - BWX Technologies, Inc. - Barberton, Ohio
The Welding Engineering Unit Manager is responsible for managing automation and robotic operation activities for engineers & technicians to support fabricating Naval Nuclear heavy pressure vessels in accordance with design and contractual specifications. In addition, they are responsible for helping to continuously improve the safety, quality, schedule, and cost associated with fabricating these components.
Responsibilities may include, but are not limited to:
Responsible for leading a diverse group of engineers, technicians and other specialists within the Welding Engineering (W.E.) department to achieve all company and customer commitments as related to the fabrication of Naval Nuclear components.
Responsible for ensuring the W.E. unit is properly aligned and supportive of all company objectives as it relates to the development, staffing, execution and overall quality of the weld process, automation systems and associated operations.
Manages design and development of control systems and software programs and drives implementation and optimization of automation processes.
Coordinates and controls robotic and automation engineer/technician job functions to provide uniform, coordinated direction of the department's objectives.
Assures staffing levels to support administrative and shop management needs including personnel proposal, requisitioning, interviewing and hiring activities.
Works collaboratively and takes the lead in assuring welding equipment and welding cells can be operated in a safe manner, in accordance with internal and industry standards.
Reviews engineering drawings, detailed equipment specifications, and program code in support of fabrication needs.
Works collaboratively with departments to execute operational readiness activities such as equipment preparation, weld process development, weld/welder qualifications, training, testing and any other aspect of the job associated with robotic operations and automation systems.
Works collaboratively with other departments to identify funding needs, constraints, equipment/parameter problems for assuring the timely completion of the weld and automation process relative to the overall schedule needs. Includes support of maintenance activities and equipment troubleshooting.
Works within W.E. unit and department to ensure compliance to welding processes and procedures in accordance with contract requirements. Supports process and procedure development.
Routinely assess weld process operations and robotic/automation systems performance and drive continuous improvement projects that drive process efficiency and first-time quality.
Oversees and manages daily welding operations and automation equipment utilized on the shop floor and supports procurement of capital, tooling, and automation projects.
Trains and provides mentorship to direct team to ensure compliance with all company procedures, policies, and technical requirements.
Job requirements:
B.S in Welding Engineering, Electrical Engineering, Computer Science, Automation Engineering, or equivalent experience with schooling, job, and/or research experience that provides the required proficiencies mentioned above may be considered.
Candidate must be a U.S. Citizen and able to obtain and maintain a DOE issued Security Clearance
Minimum of 4 years' welding operations, robotics, and/or automation engineering experience with demonstrated leadership characteristics.
Strong communication and coordination skills, interest in working with multiple disciplines in support of component manufacture, process design, and component design/specification development.
Strong understanding of manufacturing/welding techniques and application of automation systems.
Experience supervising or providing direct oversight to engineers and design professionals.
Experience with Comau, Yaskawa, KUKA, or similar robotic systems
Knowledge of robotic programming languages and experience with Siemens controls
Experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment.
Understanding of robotic safety standards and risk assessments
Ideal candidate has industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
Pay: $97,000 - $125,000
The base salary range for this position in Ohio (US-OH) at the start of employment is expected to be between $97,000 and $125,000 per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at [email protected].
Job Segment: Nuclear Engineering, Nuclear, Welding, Security Clearance, Recruiting, Engineering, Energy, Manufacturing, Government, Human Resources
$97k-125k yearly 10d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Service manager job in Canton, OH
ASSISTANT MANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$40k-60k yearly est. 4d ago
Operations Manager
The Newburgh Group
Service manager job in Holmesville, OH
Wealth Operations Manager
Large Community Bank
The Wealth Operations Manager acts as a primary client contact for wealth operations,
overseeing the daily management of customer accounts and ensuring accurate processing of financial transactions.
This role is responsible for maintaining compliance with regulatory standards, managing the
distribution of statements and reports, and optimizing operational processes.
The manager also leads the team in providing a high level of service quality, efficiency, and client satisfaction.
They will work closely with clients, auditors, vendors, and team members, ensuring effective wealth operations and supporting the banks mission and values.
$63k-102k yearly est. 3d ago
Channel Operations Manager
Keyfactor
Service manager job in Independence, OH
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Channel Operations Manager
Location: United States; Remote, EST
Experience: Mid-Senior Level
Job Function: Business Transformation
Employment Type: Full Time
Industry: Computer and Network Security
Job Summary
We'relooking for a Channel Operations Manager who wants to build and scale the systems, processes, and data that power Keyfactor'sglobal channel motion.
The Channel Operations Manageris responsible formanaging,optimizing, and improving the systems, processes, and data that support Keyfactor'sglobal channelgo-to-marketmotions. This role is part of the RevOpsorganization (Business Transformation) and focuses on operational excellence rather than direct partner engagement.
The person in this rolewill own the day-to-day administration and enhancement of the Partner Portal,maintaindata quality for partner program operations, ensure channel-related CRM processes are functioning effectively, and support reporting needs for channel leadership. Acting as a critical operational resource, the Channel Operations Manager collaborates closely with CAMs,Operations,Finance and Business Analytics to drive scalable, efficient processes and high-quality data that enable informed business decisions. This is a global role, working with US, EMEA and APAC teams
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Partner Portal Operations & Optimization
Oversee the day-to-day functionality, performance, and user experience of the Partner Portal.
Partner with the Business Analytics team for advanced reporting requests and datadeep-dives.
Prepare insights that support decision-making for the SVP and VP of Channel Sales.
Cross-Functional Collaboration
Act as the operational right hand to SVP/VP Channel, ensuring alignment on priorities, program needs, and process enhancements.
Participate in cross-departmental initiatives related to system integrations, partner experience improvements, and revenue enablement.
Providesubject-matterexpertiseon channel operations during cross-functional project planning and execution.
Implement system updates, enhancements, and configuration changes to improve usability and partner engagement.
Coordinate feedback from Channel Account Managers (CAMs) and internal stakeholders toidentifyimprovements and manage a backlog of portal enhancements.
Develop andmaintaindocumentation, user guides, and internal enablement materials for portal functionality.
Channel Process Optimization
Champion process improvements across channel and resale workflows to support scalability and operational excellence.
Partner with cross-functional teams (Channel Sales, Sales Ops, IT, Finance, Legal) to refine systems and processes related to partner onboarding, deal registration, renewals, and program compliance.
Ensure alignment with broader RevOps standards, system architecture, and governance requirements.
CRM & Systems Management (Salesforce & Related Tools)
Support administration and optimization of Salesforce channel-related objects, workflows, and reporting structures.
Ensure accuracy of channel data, including partner records, tier assignments, program compliance, and account mapping.
Troubleshoot system issues, coordinate fixes with IT/CRM teams, and test updates prior to deployment.
Maintain system rules, validation, and data governance for channel-related fields andautomations.
Partner Program Administration
Maintainaccuratepartner program tiering according to program rules and criteria.
Support program audits and ensure partner compliance with program requirements.
Coordinate updates to partner program assets and information in relevant systems, including the Partner Portal and internal documentation.
Reporting & Insights
Build andmaintainbasic operational reporting for Channel leadership (e.g., partner tiering, portal usage, deal registration trends).
Strong analytical skills.
Self-motivated with the ability to manage projects to completion with minimal oversight.
Able to thrive in a fast-paced, deadline-driven environment.
Demonstrated ability to influence, motivate, and mobilize team members and business partners.
Ability to use original thinking to translate goals into the implementation of new ideas and design solutions.
Minimum Qualifications, Education, and Skills
High School diploma, or equivalent experience.
Strong business and technology acumen.
Experience managing or participating in cross-functional projects.
Strong knowledge of Microsoft Operating Systems and products.
Significant experience in a similar role.
Strong company software technology knowledge.
Significant Salesforce experience or another CRM.
Experience managing or working with Partner Portals or similar partner-facing platforms.
Proficient in Microsoft Windows and Office.
Strong oral and written communication skills.
Strong organizational, multi-tasking, and time management skills.
Strong collaboration skills within a team and other areas.
Strong interpersonal skills.
Travel Requirements
Up to 10% travel time required.
#LI-DNI
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
$64k-104k yearly est. 6d ago
General Manager
LHH 4.3
Service manager job in Akron, OH
General Manager - Akron
The General Manager leads a major Business Unit, holding full profit and loss accountability for all aspects of operations. This role manages a diverse team of division-level managers-including Operations, Fleet Management, Sales, Finance, Human Resources, and Safety-who support the entire Business Unit. The General Manager executes a local market strategy aligned with broader strategic and marketing plans, driving operational excellence and budget achievement. This position oversees all matters related to operations, represents the organization to customers and external stakeholders, ensures compliance with safety and regulatory standards, and leads change management initiatives to foster growth and sustainability.
Principal Responsibilities
Implement and execute plans that support the area's strategic operating plan, championing tactical initiatives such as safety, customer experience, efficiency, and profitability.
Collaborate with sales management to drive commercial, industrial, residential, and municipal sales efforts to achieve growth and optimize profitability.
Oversee safety and accident prevention programs, ensuring a safe and productive work environment.
Ensure compliance with all standards, including regulatory, safety, accounting, and ethics.
Manage performance and talent development.
Build and maintain strong relationships with government, community, and other external groups.
15% travel required; some overnight stays.
Perform other job-related duties as assigned.
Experience, Education, and Certification
Required:
High school diploma or GED. Degree preferred.
Minimum 7 years of progressive leadership and management responsibility.
Minimum 3 years of P&L experience.
Knowledge, Skills, and Abilities
Strong business acumen and strategic thinking.
Ability to lead large-scale change initiatives and direct large teams.
Proven ability to build and develop high-performing sales teams.
Results-oriented, with a commitment to organizational success.
Strong problem-solving, analytical, and decision-making skills.
Collaborative and creative thinker.
Demonstrates and promotes ethical behavior.
Experience managing multiple sites and business lines.
Proficient in Microsoft Excel, Word, and PowerPoint.
Compensation and Benefits
Competitive salary, bonus, and equity package.
Comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k) with company match, employee stock purchase plan, and more.
Desired Values and Behaviors
Ethical, trustworthy, and accountable.
Servant leader with a hands-on, engaged approach.
Strong team development and empowerment skills.
Effective communicator and active listener.
Action-oriented, results-driven, and organized.
Strategic and analytical thinker.
High energy, grit, perseverance, and determination.
Community-minded and humble.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.”
$46k-79k yearly est. 5d ago
General Manager - Healthcare Laundry
JLN HR Consulting
Service manager job in Ravenna, OH
Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements.
Responsibilities:
Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities.
Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management.
Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments.
Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals.
Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems.
Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA.
Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results.
Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations.
Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries.
Qualifications:
Bachelor's degree in business administration.
Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role.
Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership.
Six Sigma or Lean certification required
Excellent communication, interpersonal, and problem-solving skills.
Detail oriented with a logical approach to problem solving
Proficiency in Microsoft office
$42k-80k yearly est. 5d ago
Assistant Manager
Duchess
Service manager job in Dover, OH
The Assistant Manager is responsible for providing leadership and motivation of all site personnel and ensuring excellent customer service during assigned shifts. This position is responsible for modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.
DIVISION:
Retail Operations
REPORTS TO:
Store Manager
FLSA:
Non-Exempt
EMLOYMENT STATUS:
Full Time
FULL TIME BENEFITS:
Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay.
ESSENTIAL FUNCTIONS
• Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
• Ensure positive customer experience.
• Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
• Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
• Assist Store Manager with recruiting, hiring, training, and modeling.
• Supervise store staff to maintain labor model standards.
• Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
COMPETENCIES
• Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities.
• Leadership & Development - Ability to delegate responsibility and to work with others and coach them to develop their capabilities.
• Customer Focus - Ability to quickly and effectively solve customer problems.
• Financial Knowledge - Ability to meet or exceed sales and financial goals.
• Communication - Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders.
• Teamwork - Ability to demonstrate interest, skill, and success in getting groups to learn to work together.
• Loss Prevention - Ability to administer systems and programs to reduce loss and maintain inventory control.
REQUIRED EDUCATION AND EXPERIENCE
• High school diploma required.
• One year's management experience in a fast-paced retail environment delivering exceptional customer service, preferred.
• ServeSafe certified.
• Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This
policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.
$29k-52k yearly est. 4d ago
Welding Engineering Unit Manager, Automation and Robotic Operations
BWXT
Service manager job in Barberton, OH
At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit ************ . Follow us on LinkedIn , X , Facebook and Instagram .
Welding Engineering Unit Manager, Automations and Robotic Operations - BWX Technologies, Inc. - Barberton, Ohio
The Welding Engineering Unit Manager is responsible for managing automation and robotic operation activities for engineers & technicians to support fabricating Naval Nuclear heavy pressure vessels in accordance with design and contractual specifications. In addition, they are responsible for helping to continuously improve the safety, quality, schedule, and cost associated with fabricating these components.
Responsibilities may include, but are not limited to:
Responsible for leading a diverse group of engineers, technicians and other specialists within the Welding Engineering (W.E.) department to achieve all company and customer commitments as related to the fabrication of Naval Nuclear components.
Responsible for ensuring the W.E. unit is properly aligned and supportive of all company objectives as it relates to the development, staffing, execution and overall quality of the weld process, automation systems and associated operations.
Manages design and development of control systems and software programs and drives implementation and optimization of automation processes.
Coordinates and controls robotic and automation engineer/technician job functions to provide uniform, coordinated direction of the department's objectives.
Assures staffing levels to support administrative and shop management needs including personnel proposal, requisitioning, interviewing and hiring activities.
Works collaboratively and takes the lead in assuring welding equipment and welding cells can be operated in a safe manner, in accordance with internal and industry standards.
Reviews engineering drawings, detailed equipment specifications, and program code in support of fabrication needs.
Works collaboratively with departments to execute operational readiness activities such as equipment preparation, weld process development, weld/welder qualifications, training, testing and any other aspect of the job associated with robotic operations and automation systems.
Works collaboratively with other departments to identify funding needs, constraints, equipment/parameter problems for assuring the timely completion of the weld and automation process relative to the overall schedule needs. Includes support of maintenance activities and equipment troubleshooting.
Works within W.E. unit and department to ensure compliance to welding processes and procedures in accordance with contract requirements. Supports process and procedure development.
Routinely assess weld process operations and robotic/automation systems performance and drive continuous improvement projects that drive process efficiency and first-time quality.
Oversees and manages daily welding operations and automation equipment utilized on the shop floor and supports procurement of capital, tooling, and automation projects.
Trains and provides mentorship to direct team to ensure compliance with all company procedures, policies, and technical requirements.
Job requirements:
B.S in Welding Engineering, Electrical Engineering, Computer Science, Automation Engineering, or equivalent experience with schooling, job, and/or research experience that provides the required proficiencies mentioned above may be considered.
Candidate must be a U.S. Citizen and able to obtain and maintain a DOE issued Security Clearance
Minimum of 4 years' welding operations, robotics, and/or automation engineering experience with demonstrated leadership characteristics.
Strong communication and coordination skills, interest in working with multiple disciplines in support of component manufacture, process design, and component design/specification development.
Strong understanding of manufacturing/welding techniques and application of automation systems.
Experience supervising or providing direct oversight to engineers and design professionals.
Experience with Comau, Yaskawa, KUKA, or similar robotic systems
Knowledge of robotic programming languages and experience with Siemens controls
Experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment.
Understanding of robotic safety standards and risk assessments
Ideal candidate has industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
Pay: $97,000 - $125,000
The base salary range for this position in Ohio (US-OH) at the start of employment is expected to be between $97,000 and $125,000 per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at [email protected].
Job Segment: Nuclear Engineering, Nuclear, Welding, Security Clearance, Recruiting, Engineering, Energy, Manufacturing, Government, Human Resources
$97k-125k yearly 10d ago
National Partner Manager
Westfield Group, Insurance
Service manager job in Westfield Center, OH
The National Partner Manager is responsible for leading, developing, implementing, and evolving distribution relationship management work with our largest, high-impact and unique agency structures to support the company's standard lines operations. The role provides direct partner management at the corporate, regional and local levels of a defined group of National Partners, business development support, ongoing communication, market insight, and problem solving. Ensures optimal alignment between the various business segments' plans and strategies to maximize profitable growth opportunities across these partners.
The focus of this role is to position the company's Standard Lines Business Segments and Enabling Units for success across this important segment of agency partners. In addition to relationship management, the role is responsible for supporting governance to effectively manage our distribution partners. The role is focused on agency management for specified national partners including, networks, aggregators, large banks, and private equity relationships. This role provides input and direction for various parts of the Distribution Management team and provides ongoing collaboration and support for a variety of team members across our business and enabling segments.
Job Responsibilities
* Provides strategic partnership management including developing, leading and evolving the relationships with an assigned group of our largest agency partners.
* Creates, builds and nurtures effective relationships across various levels of the group of assigned firms.
* Develops strategies and completes annual planning across an assigned group of partners ensuring alignment with the company's goals and strategies and optimizing our relationships with these firms.
* Effectively communicates and collaborates across all levels in the assigned firms and within the company to assure collaboration and alignment across all initiatives.
* Utilizes sound negotiation and sales techniques to effectively manage various aspects of the relationship including production, compensation and potential opportunities for alignment.
* Manages performance and planning on a regular basis across the assigned partners.
* Coordinates and manages the governance related to effective management of these agencies.
* Collaborates with internal business partners, as needed, to support competitive business strategies.
* Collaborates with peers and other departments to make decisions that are in the best interest of the company.
* Maintains an understanding of the P&C marketplace and an understanding of the trends impacting P&C distribution and communicates information internally with team and segments.
* Ensures proper governance and compliance is in place in regard to company policies and distribution management approach.
* Takes the accountability for prudent management of department expenses.
* Establishes department budget in accordance with corporate guidelines; manages the department expenses throughout the year and provides quarterly forecasts and variance explanations as needed.
* Can provide strategic insight and connect areas of opportunities in our distribution partners with the company's plans and strategies.
* Expected to drive/travel up to 50% of working time to perform essential functions.
* This may involve traveling on short notice or other daily driving duties as assigned.
Job Qualifications
* 10+ years of experience in Sales, Distribution Management, or a related field.
* Bachelor's degree in business, Sales or a related field and/or commensurate work experience.
* Preferred experience in retail agency, retail broker or wholesale brokerage.
* Valid driver's license and a driving record that conforms to company standards.
Licenses and Certifications:
* N/A
Behavioral Competencies
* Directs work
* Collaborates
* Develops talent
* Customer focus
* Communicates effectively
* Ensures accountability
* Decision quality
* Business insight
* Nimble learning
* Builds effective teams
* Manages complexity
Technical Skills
* KPI Tracking
* Business Strategy
* People & Performance Management
* Agency Management System
* Distribution Management
* Budget Management
* Growth Strategy
* Networking
* Sales Planning
* Agency Management
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
$93k-137k yearly est. 60d+ ago
Full-Time Assistant Store Manager
Aldi 4.3
Service manager job in Aurora, OH
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.50 per hour
Wage Increase: Year 2 - $26.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, to all employees including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, full-time employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
*Full-time employees average 30 or more hours per week within an annual lookback period
**Benefits offered to full-time and part-time employees may vary by state
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
$25.5-26.5 hourly 6d ago
Customer Service Supervisor
Applied Medical Technology, Inc. 4.3
Service manager job in Brecksville, OH
Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Position Summary:
Supervise, train and support all customer service representatives.
This position is 100% on-site in Brecksville, OH.
Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned.
* Manage and train customer service reps.
* Obtain extensive knowledge of AMT's product line and company policies.
* Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc.
* Troubleshoot/problem solve with customers via phone and email.
* Obtain feedback from customers regarding product and service performance.
* Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers.
* Perform annual performance reviews of all CS reps.
* Collaborate with other departments to resolve complex issues and improve processes.
* Must be a team player with excellent communication skills.
* Handle daily invoicing.
* Conduct regular team meetings to share updates, provide coaching, and reinforce service goals.
* Run ERP system reports and work closely with the finance department for credits and setting up new accounts.
* Handle escalated customer issues with professionalism and resolution-focused communication.
* Maintain and update accounts in the ERP system.
* Prepare and present reports on team performance, customer satisfaction, and service trends.
* Monitor performance metrics, call quality and response times to ensure service excellence.
* Foster a positive and customer-centric culture within the team.
* Supervise, train, and mentor a team of customer service representatives.
* Other duties as assigned.
Supervisory Responsibilities:
Supervise, train and support all customer service representatives.
Requirements
Minimum Qualifications:
* Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred).
* Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role.
* Strong interpersonal and communication skills, both verbal and written.
* Proven ability to coach, motivate, and lead a team.
* Excellent problem-solving and conflict resolution abilities.
* Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word.
* Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service.
* Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
* Microsoft Dynamics is a plus but not required.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: Telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
$29k-41k yearly est. 52d ago
Career Services Manager
Kra Corporation 4.1
Service manager job in Akron, OH
I n addition to a competitive compensation, this position is also eligible for a sign - on bonus after 90 days of employment!
SUMMARY: While delivering innovative solutions, exceptional service, and trusted results, the Career ServicesManager leads and oversees the strategic direction and daily operations of our Career Center. The Career ServicesManager is responsible for managing program performance, optimizing business processes, and ensuring exceptional customer service to achieve positive outcomes. This role involves the implementation and delivery of Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker career services, as contracted through the Summit and Medina Workforce Area Council of Governments (SAMWA COG).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all aspects of career services, including outreach/recruitment, eligibility determination and enrollment, in-person and online workshops, partner collaboration, and integrated learning to address basic skills deficiencies and English language acquisition.
Provide day-to-day operational guidance to staff, managing daily operations to foster a positive, innovative, and productive environment.
Ensure all contract-established outcomes are met and carried out in accordance with SAMWA COG policies and procedures.
Ensure that all staff have clear expectations and KPI's according to their role.
Ensure that there is a system of Performance Management in place; weekly check-ins, performance tracking and team meetings.
Serve as a liaison to partners, employers, training programs, and participants.
Work with customers to overcome barriers to success, including providing family counseling, substance abuse counseling, or referrals for treatment as needed.
Facilitate training and orientation of new employees, continuously monitor staff performance, prepare performance appraisals, and recommend and document disciplinary actions.
Assist participants in meeting their employment and/or training goals, manage outreach efforts, and oversee customer participation, activities, and supportive services.
Locate additional resources as necessary to assist participants in meeting their goals.
Act as a positive role model for staff, motivating and encouraging participants.
Adhere to Federal, State, and Contractor guidelines.
Attend meetings, trainings, seminars, and workshops as directed.
Perform other related duties as required and directed.
QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
CORE COMPETENCIES:
Ability to professionally adjust to unforeseen circumstances or programmatic changes.
Strong organizational and time management skills.
Strong interpersonal and staff management skills.
Strong presentation skills.
Must be resourceful and able to work independently as well as in a team setting.
Excellent analytical, verbal, and written communication skills.
Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business.
Demonstrated competencies in communication, strategic planning, problem solving, fiscal management, and team leadership.
EDUCATION and/or EXPERIENCE:
Bachelor's degree from an accredited college or university. The degree requirement may be substituted for eight (8) years of professional work experience.
Experience working with adults in the workforce system and those disconnected from services.
Knowledge of WIOA customers and challenges.
Ability to work occasional weekends.
OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) and ability to learn and efficiently utilize various case management software programs. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, project and time management, customer service, organizational and communication skills, both oral and written required.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate.
You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more! For more information, please visit the KRA website: Careers - Join KRA's Workforce Development Team
$57k-92k yearly est. Auto-Apply 28d ago
Transformer Services Manager
Massillon, Ohio, United States
Service manager job in Massillon, OH
Why IES Infrastructure?
IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you're overlooking other significant factors - work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long-term)
Vacation and holidays
401k
Company Culture
Commitment to Excellence
- Consistently exceeds expectations.
Honesty and Integrity
- Strive to do what is right and do what we say we will do.
Safety
- Create a safe working environment in all operating locations.
Respect
-Honor the rights of all involved.
Communication
- Communicate clearly and directly with all involved.
Employee Satisfaction
- Create employee opportunities for growth and development.
Innovation and Creativity
- Apply creative ingenuity to make us better, faster, and first.
Resiliency
- No obstacle will stop us from accomplishing our goals.
Teamwork
- Above all else, work together as one team and one group of professionals.
All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
Responsibilities
Responsible for managing, coordinating, prioritizing and growing all aspects of transformer operations. This would also include large project supervision, installation, start-up, service pricing, and customer satisfaction. Responsible for the overall profit and loss of the operating unit, as well as, recruiting and developing personnel. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Qualifications
Manage all field and in-house (Shop/Service Engineers and Technicians) transformer activity.
Implement the business strategy set by General Manager for the continued growth of the operating unit.
Maintain and educate workforce by conducting performance reviews, disciplines and provide training (i.e.: on-site training, seminars, etc.).
Ensure that employees are performing tasks utilizing all necessary safety procedures and equipment.
Identify areas of change and makes recommendations to improve operations.
Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
Oversee and process all timesheets, travel and other expenses of field personnel.
Provide technical support to customers and shop/field personnel, as necessary.
Serve as a mentor to all shop/field personnel in regards to general activities or specialized skill sets, as well as assisting in resolution of work problems related to project specifications.
Manage/coordinate Department activities as required.
Responsible for the preparation of quotations and/or special projects, as required. Ensure that the quotations are completed in a timely manner.
Responsible for processing completed projects through billing in a timely manner and providing monthly revenue and margin forecasts.
Responsible for recruiting, developing their skills and retaining qualified personnel for all shop/field priorities.
Responsible for ensuring there is a succession plan in place for departmental needs.
Travel to customer locations as needed to increase relationships and grow into new segments.
Perform periodic safety audits of field projects to ensure Magnetech Industrial Services safety policies are adhered to.
Initiate and monitor material and process nonconformance, where necessary, to ensure that nonconforming items are not used until resolved and that personnel learn from the problem to alleviate future occurrences.
Investigate accidents or close calls for determination on safe work practices.
Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and/or service providers, etc.
Lead by example. Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
Provide support for any special projects as assigned by the General Manager. The special projects may or may not become part of your primary responsibilities.
Measures of Success:
Department efficiencies; i.e. low rework and warranty costs, manpower utilization, control of expenses, etc.
Positive progression towards the company vision.
Continual growth in revenue.
On-time completion of project(s) and service reports at/or under budget costs.
Projects meet or exceed customer expectations.
Qualifications:
Candidate must possess a high school diploma.
An in-depth knowledge of transformer repair and field service experience.
This position requires an individual experienced in field service, transformer repair and project management.
Additionally, computer skills in Excel and Word and have excellent customer interface experience.
The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Demonstrated manager/team skills are also critical, as some development and ongoing projects involve teams of individuals from different backgrounds within the organization.
This is not a contract between the company and any person. The job description merely states the company's current job requirements for this position and is subject to change from time to time with or without notice.
$53k-87k yearly est. 26d ago
IT Service Management Lead
Insight Global
Service manager job in Independence, OH
The role focuses on leading IT ServiceManagement and operations by planning, executing, and overseeing technology projects while ensuring compliance with established processes and best practices. It requires strong expertise in ITSM frameworks, particularly ITIL, along with proven experience in implementing and improving ITSM processes in mid-to-large organizations. Candidates should demonstrate advanced technical knowledge, leadership skills, and the ability to analyze data, develop metrics, and communicate effectively across all organizational levels. A college degree, significant IT experience, and the ability to travel and provide on-call support are essential.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of experience in IT ServiceManagement or IT Operations leadership roles
- Bachelors degree
- Demonstrated success in implementing, governing, and improving ITSM processes in mid-to-large organizations
- Proven ability to develop and communicate metrics, dashboards, and executive-level reporting
- Excellent facilitation, training, and stakeholder engagement skills ITIL 4 Foundation Certification (advanced ITIL certifications preferred)
How much does a service manager earn in Canton, OH?
The average service manager in Canton, OH earns between $42,000 and $108,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Canton, OH
$68,000
What are the biggest employers of Service Managers in Canton, OH?
The biggest employers of Service Managers in Canton, OH are: