Manager, Diagnostic Services, Mammography
Service manager job in Dallas, TX
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Manager, Diagnostic Services, Breast Health
Primary Purpose
Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.
Minimum Specifications
Education
Must be a graduate of an accredited Radiologic Technology program.
•Must have an Associate Degree in a healthcare related field.
•Bachelor's degree in a health care field or business administration is preferred.
Experience
•Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.
Certification/Registration/Licensure
Must be registered by ARRT with subspecialty certification in Mammography.
State of Texas as a Medical Radiologic Technologist (MRT)
Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.
Responsibilities
1. Responsible for quality management practices that deliver effective and efficient services and ensure
optimal patient outcomes. Collaborates with medical staff and administration to assess operations and
evaluate quality. Identifies and analyzes the design of jobs and work processes implementing
appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs,
reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to
track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the
department.
2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds
to patient safety posts and investigations within established department expectations.
3. Responsible for the effective financial management of the assigned areas department, ensuring
appropriate use of department resources. Develops operating and capital budgets ensuring that
departments have the necessary funds to carry out established goals and objectives. Utilizes
benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing
volume and acuity requirements. Correlates volume, revenue, and cost to meet operating
requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers.
Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs.
5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates
facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as
external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
8. Oversees purchase, maintenance, and repair of equipment across the system including
troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and
efficient workflow with the departments. Collaborates with clinical engineering to ensure that all
equipment is safe and maintained appropriately.
9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital
staff, students, and vendors in order to provide optimal patient care, and interdepartmental
cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and
department goals.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Division Manager - Wastewater Construction
Service manager job in McKinney, TX
We are a rapidly growing firm looking for a Division Manager to run our DFW wastewater construction business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management.
Compensation: Up to $150k base + division profit sharing (potential total income of $250k+)
Key Responsibilities
Lead and manage the wastewater division, including lift stations and pump stations.
Develop strategic plans to improve operational efficiency and service delivery.
Ensure compliance with local, state, and federal regulations regarding wastewater management.
Manage budgets, forecasts, and resource allocation for the division.
Oversee the maintenance and operation of lift pumps and related equipment.
Collaborate with engineering and technical teams to optimize facility performance.
Provide leadership and mentoring to division staff, fostering a culture of safety and excellence.
Qualifications
Bachelor's degree in Engineering, Environmental Science, or related field.
Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role.
Proven experience in managing lift stations and pump stations.
Strong understanding of regulatory requirements and industry best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to lead and motivate a diverse team.
Experience with budgeting and financial management in an operational context.
Benefits
Profit Sharing
Equity
Medical
Dental
Vision
Retiremenent Plan
PTO
Per Diem
Company Vehicle
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
kevin.jones@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858990 -- in the email subject line for your application to be considered.***
Kevin Jones - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Leadership - Director of Transplant Services
Service manager job in Dallas, TX
Perm - Director of Transplant Services (Days) - Dallas, TX
Permanent - Leadership
Specialty: Director of Transplant Services
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Shifts: Days
Compensation
Hourly Range: $61.06 to $103.85
Job Summary
The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement.
Key Responsibilities
Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line.
Implement clinical best practices, standardized documentation, and enhanced care coordination.
Develop and oversee innovative care models to improve patient outcomes and reduce variations in care.
Foster strong communication and collaboration across Parkland Health and community partners.
Streamline and standardize processes to ensure reliability, sustainability, and improved access to care.
Maintain and strengthen program accreditation and regulatory compliance.
Facilitate multidisciplinary team meetings with nursing and medical leadership.
Participate in quality initiatives, certifications, and credentialing activities.
Support involvement in CMS Innovation programs and alternative payment models.
Build community partnerships to enhance access to resources and patient engagement.
Represent Parkland in state and national transplant organizations and conferences.
Required Skills & Abilities
Strong understanding of transplant program standards, accreditation requirements, and data platforms
Expertise in clinical operations, program evaluation, and outcome management
Excellent communication skills across clinical and administrative teams
Ability to manage multiple operational teams and execute strategic goals
Strong leadership, staff development, and team motivation skills
Experience with community engagement and patient-centered care
Fiscal management knowledge (budgets, grants, personnel)
Strong writing skills for reports, grants, and educational materials
Proficient in Windows-based software (Word, Excel, database systems)
Education & Experience Requirements
Education (Required)
Master's degree in nursing, Business Administration, Health Administration, or related field
Experience (Required)
8+ years professional experience in:
Transplant Services
Peritoneal Dialysis operations
Benefits
Medical, Dental, Vision
Life Insurance
Disability Coverage
Flexible Spending Accounts
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Portfolio Operations Manager
Service manager job in Dallas, TX
About CVG
CVG Properties is a privately owned multifamily investment and management firm with approximately 2,400 units across four states. While most of our portfolio is self-managed, our three Dallas communities are currently managed by a strong and experienced third-party management partner. CVG maintains high operational standards across all assets and is expanding its presence in Texas with a dedicated leader who can enhance property performance and customer satisfaction.
Position Overview
The Dallas Portfolio Operations Manager is a newly created role designed to strengthen ownership oversight, elevate on-site execution, and support the teams managing CVG's Dallas Communities. This is a unique, high impact role combining elements of Regional Manager, Property Manager, Marketing/Leasing Strategist, Auditor, and Resident Experience Champion. This role does not replace or supersede the authority of the third-party management company but serves as a support and resource to management and an active participant in the daily operations on behalf of ownership.
The Portfolio Operations Manager is employed by CVG, works with and reports to CVG Leadership, but works day-to-day alongside and in collaboration with our third-party management leadership team and on-site team members to maintain CVG's expectations for service, presentation, and operational excellence. This role acts as CVG's on-the-ground representative partnering with on-site teams to ensure exceptional customer service, strong operational execution and consistent asset presentation.
The ideal candidate is a seasoned multifamily professional with regional-level capability, deep knowledge of the Dallas market, and a track record of developing strong on-site teams. This role requires someone who is highly visible at the communities, skilled at diagnosing operational gaps, and energized by improving the resident experience.
What We Offer
In addition to a collaborative and supportive team environment with an understanding that you are our most important asset we offer:
A competitive salary with a year-end bonus
Medical / Dental Coverage / vision coverage
Paid Time Off
401(k)-Retirement with Company Match of 50% of every dollar contributed, up to 3% of annual wages
Vehicle and cell phone reimbursements or allowances
Educational opportunities/reimbursement toward career goals and development
Excellent growth & promotion opportunities
Core Responsibilities
Portfolio Oversight & Performance Support
Conducts weekly thorough property evaluations including unit inspections, grounds walks, building checks, and common-area reviews to ensure the highest level of curb appeal, office operations, maintenance operations, and completive market positioning.
Assesses leasing, maintenance, and customer-service processes to identify areas for improvement and opportunities to align with CVG's operating standards.
Validates readiness of vacant and made-ready units confirming that interiors reflect CVG's quality expectations.
Monitors maintenance work order completion timelines focusing on a 24-hour completion timeline and collaborates with the property teams to improve responsiveness and overall workflow.
On-Site Team Development & Collaboration
Provide mentorship, coaching, and operational support to on-site staff in coordination with third party management leadership.
Strengthen communication across leasing, maintenance, management, and the third-party regional leadership.
Reinforce a performance-oriented culture centered on resident satisfaction, accountability, and teamwork.
Observe leasing tours, phone calls, renewal pitches and customer interactions and provide support, direction and guidance as necessary.
Resident Experience & Retention
Promote a service philosophy focused on proactive communication, consistent follow-up, and meaningful resident engagement.
Review touchpoints across the resident journey (move-ins, renewals, service requests, events) and recommend enhancements that improve satisfaction and renewal likelihood.
Analyze retention data, feedback, and customer interactions to support continuous improvement.
Leasing Strategy & Market Positioning
Evaluate leasing presentations, marketing strategies, and follow-up processes to strengthen conversion rates.
Evaluate traffic sources, leasing conversions, follow-up and marketing effectiveness.
Conduct, Implement and support outreach efforts to local employers, referral partners, and rental locators to expand lead sources and enhance local partnerships.
Monitor traffic quality, pricing strategies, and competitive positioning across the submarket.
Implement, review, support and assist with all social media posts, on-line listings and general marketing efforts including updating on-line ads, photos, descriptions and promotions.
Assist with and participate in the planning and execution of Monthly resident events
Pricing & Competitive Environment
Shop (in person, on-line and via phone) the completive property set for each community regularly to assist with pricing recommendations and to ensure the properties are positioned successfully in the market and submarket.
Review or conduct market surveys to help set or adjust the pricing and marketing strategy.
Attend and help lead bi-weekly pricing calls with CVG and the community managers to set rental rates, specials, leasing criteria, and leasing goals for each property.
Capital Expenses & Projects
· Establishes and maintains strong vendor relations to ensure all properties are receiving the best service and pricing.
· Coordinates bids, meets with vendors, helps negotiate contracts and helps oversee any cap ex projects from start to completion.
· Works with Ownership and Asset Management to implement the strategic plan for each community.
Ownership Communication & Reporting
Serve as CVG's on-the-ground representative by delivering objective assessments, timely updates, and actionable insights.
Provide regular reports on property conditions, staffing effectiveness, market activity, and operational challenges.
Ensure properties deliver an ownership experience that is consistent with CVG's Standard
Qualifications
Minimum 5 years of multifamily experience, including progressive on-site roles and Regional-level exposure.
Strong understanding of Dallas multifamily submarkets, renter demographics, and competitive trends.
Demonstrated ability to mentor, influence, and elevate on-site teams
Exceptional attention to detail with a strong operational mindset.
Ability to interpret property performance metrics and identify root causes of operational inefficiencies.
Excellent interpersonal, communication, and organizational skills.
Comfortable working independently, spending significant time at properties, and serving as a high-trust representative for ownership.
Reliable transportation and the ability to travel between properties, daily, weekly as needed.
Desired Strengths
Confident, polished communicator
Proactive problem-solver
Strong sense of ownership and pride
Deep commitment to resident service
Ability to build buy-in with diverse teams
Property Management software (Yardi & Real Page preferred) experience
A solid understanding of and ability to use Excel
This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
In addition to a competitive wage, CVG also provides eligible employees with a comprehensive benefits package including the opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, retirement savings plans (401K with company match), life insurance and disability programs, and paid time away from work.
Field Operations Manager
Service manager job in Plano, TX
Title: Field Operations Manager
Duration: Permanent
Salary: $125,000 - $130,000
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include Health, Dental, Vision insurance, Flexible work schedule, Paid time off, and Stock options
Must Haves:
7+ years in telecommunication Projects/Operations Management: tower services, field ops, or infrastructure deployment
Experience managing crews, vendors, or subcontractors - Demonstrated ability to lead field operations at scale and drive accountability
Hands-on leadership style with a builder mentality - Ability to read and interpret, Construction Drawings, MOP's, and Structural analyses
Familiarity with 5G/4G/LTE technologies
Pluses:
Experience with Ericsson, AT&T, or similar tower ecosystem players
Familiarity with AI-supported scheduling tools or workforce platforms
Military logistics or multi-site field rollout experience
Job Overview:
Insight Global is assisting a client in identifying a Field Operations Manager to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It's ideal for someone who enjoys being in the thick of operations - coordinating resources, solving real-time problems, and building scalable systems from the ground up.
Key Responsibilities
Coordinate daily scheduling and deployment of tower crews across multiple regions
Oversee subcontractor performance, onboarding, and compliance - Manage logistics including tools, travel, timelines, and field escalations
Build and implement SOPs, safety protocols, KPIs, and reporting dashboards
Act as the primary point of contact between crew leads, operations staff, and executive leadership
Track vendor accountability and support the integration of scheduling and workforce systems
Lead weekly operations calls and resolve performance issues in collaboration with HR and Finance
Propose improvements to operational structure as the company scales
IT Service Delivery Manager
Service manager job in Fort Worth, TX
Manager, IT Service Delivery
Fort Worth, TX (onsite)
Direct-hire
Responsible for overseeing the delivery of IT services across the organization, ensuring alignment with business goals and objectives.
Focus on quality, improving IT support processes, and optimizing IT operations.
Experience in managing IT service teams, developing service delivery strategies, and implementing ITIL-based processes to meet service level agreements (SLAs) and drive continuous improvement.
SKILLS:
8+ years in IT service delivery, IT operations, or a similar leadership role.
5+ years, managing large IT service teams and driving service improvements.
5+ years with ITIL or ITSM frameworks and managing SLAs and KPIs for IT services.
Vendor management, including managing performance.
ITSM tools, Jira Service Desk for incident, problem and change management.
IT operations, including networks, servers, cloud services, and enterprise systems.
Strong ability to lead and motivate teams.
ITIL certification (e.g., ITIL Foundation, ITIL Practitioner, or higher).
College degree is required
Manhattan Active WMS Solution Lead - Manager - 66178041
Service manager job in Plano, TX
Manhattan Active WMS Solution Lead
About the Role
We are seeking an experienced Manhattan Active Warehouse Management Systems (MAWM) Solution Lead to drive end-to-end design,configuration, and implementation of MAWM solutions. This role will influence strategic IT decisions and ensure seamless integration with supply chain systems.
Key Responsibilities
Assess client business requirements and identify opportunities for improvement.
Collaborate with senior leadership to define business requirements and translate them into technical specifications.
Lead design, configuration, implementation, and support of Manhattan Active WMS.
Analyze and optimize solution components using best practices.
Estimate project timelines and deliverables effectively.
Write functional and mapping specifications for modifications, interfaces, reports, and labels.
Develop and test extensions in ProActive (UI, Entity, Backend Services, User Exits, Async Events).
Troubleshoot issues and coordinate resolution with vendors (MHE, Kronos, etc.).
Test and deploy software deliveries from Manhattan Associates.
Coordinate with offshore teams and manage development handshakes.
Research and recommend new technologies to improve system design and efficiency.
Ensure IT systems meet business requirements and are delivered on time and within budget.
Influence major business system design decisions impacting organizational efficiency and long-term goals.
Qualifications
9-12 years in Manhattan WMS projects; 2-5 years implementing Manhattan WM Active with ERP integrations.
2-3 full end-to-end MAWM implementations.
Strong ProActive development experience.
Proficiency in Postman, REST APIs, JSON.
Expertise in Manhattan Active LM, Slotting, MHE/WCS integration, SCI reporting.
Skilled in JasperSoft Studio, Apache FreeMarker, Apache Velocity for labels/reports.
Ability to train end-users and document best practices.
Familiarity with Agile, DevOps, and Waterfall methodologies.
Experience with 3PL integrations and warehouse automation (Knapp, AutoStore, Geek+ preferred).
Knowledge of CSV, GXP, SOX compliance and supply chain practices.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position in a client or Cognizant office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation
The annual salary for this position is between $115,000 - $130,000, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Applications will be accepted until 12/01/2025.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Retail Operations Manager
Service manager job in Lewisville, TX
As a Retail Operations Manager , you'll play a key role in driving operational excellence and delivering an exceptional retail experience across your assigned territories. This leadership position is perfect for someone who thrives on strategy, team development, and creating impactful results. CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most-in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment-both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength-it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ****************. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use . DiscoverYourPath What You'll Do: Lead Retail Excellence: Implement and enforce retail processes to ensure consistent quality and performance. Optimize Operations: Monitor and manage operating costs within your geography to maximize profitability. Build High-Performing Teams: Recruit, train, and develop Retail Supervisors, ensuring the right people are in the right roles. Drive Market Expertise: Become the go-to retail expert for all stores in your territory, providing insights and solutions. Foster Strong Relationships: Collaborate with field support, recruiting, client services, and maintain positive connections with clients and customers. Plan & Organize: Lead retail meetings, oversee merchandising schedules, and ensure flawless execution. Communicate Effectively: Deliver timely updates and maintain clear communication with associates, clients, and customers. Ensure Compliance & Quality: Inspect equipment, enforce company policies, and maintain operational standards. Administrative Excellence: Prepare and submit required reports accurately and on time. We're looking for a dynamic leader who combines retail expertise with strong organizational and people skills. If you're passionate about driving results and building high-performing teams, this role is for you. What You'll Bring: Education & Experience: Bachelor's degree in Business, Retail Management, or related field OR equivalent experience with at least 2 years in retail operations or leadership roles Technical Skills: Proficiency in PC applications and SalesTrak NG Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook Leadership & Communication: Proven ability to lead teams, manage performance, and foster collaboration Excellent verbal and written communication skills Other Requirements: Valid driver's license Ability to travel extensively within your assigned geography Preferred: Bilingual skills may be required based on business needs Work Environment: This role combines office and field responsibilities, offering variety and the opportunity to make a real impact in retail operations. DiscoverYourPathaa415a4b-8b21-40fc-a65c-70d2b25ca29a
Senior Pursuits Manager
Service manager job in Dallas, TX
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Director of Service DFW
Service manager job in Arlington, TX
Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan.
Position Summary
The Director of Service is responsible for the leadership, management, and financial performance of the Service Division. This role oversees daily operations, ensures delivery of high-quality commercial and industrial plumbing and HVAC services, and drives branch growth through customer satisfaction, operational excellence, and financial accountability. The Director provides strong leadership and acts as the key representative of the Service Division within the branch's market area.
Key Responsibilities
· Ensure profitable and high-quality delivery of all services.
· Ensure the service team delivers superior customer service.
· Drive operational efficiency and gross margin improvement.
· Promote safety, compliance, and accountability across all projects.
· Develop and retain a high-performing service team.
Basic Duties & Responsibilities
1. Leadership & Management
· Direct all service operations within the branch, ensuring alignment with company policies and standards.
· Lead and mentor branch service management, technical teams, and administrative staff.
· Set clear expectations for performance, accountability, and customer satisfaction.
· Serve as a visible leader in the branch, fostering teamwork and a positive work culture.
2. Financial Oversight
· Achieve branch service revenue, gross margin, and EBITDA targets.
· Monitor financial performance and implement corrective actions to address variances.
· Control branch operating expenses while maximizing workforce utilization.
· Support business development efforts, particularly in preventive maintenance agreements and local service projects
3. Operational Oversight
· Oversee scheduling, dispatching, and completion of service work to ensure customer commitments are met.
· Maintain efficient use of manpower, tools, and equipment.
· Ensure branch operations comply with safety standards, regulatory requirements, and company procedures.
· Monitor ERP systems and reporting tools to ensure accuracy in job costing, labor tracking, and billing.
4. Team Development & Retention
· Recruit, train, and retain qualified branch service personnel.
· Develop future leaders by providing mentoring, coaching, and professional growth opportunities.
· Conduct regular performance evaluations and address performance issues promptly
· Promote a culture of safety, accountability, professionalism, and continuous improvement.
· Engage with employees to improve retention and build long-term team stability.
4. Customer & Stakeholder Engagement
· Build and maintain strong relationships with branch-level clients, contractors, and vendors.
· Act as the primary point of escalation for branch service customers.
· Drive growth in preventive maintenance contracts, retrofit work, and emergency service response.
· Represent the company in the local business community and industry organizations.
5. Safety & Compliance
· Conduct personal site inspections to promote safe work practices and regulatory compliance.
· Enforce company safety policies and ensure proper documentation is submitted.
· Collaborate with the Safety Department to investigate incidents and improve safety programs.
6. Strategic Planning
· Contribute to company-wide strategic initiatives, particularly in areas of service delivery, scalability, and client growth.
· Analyze market trends and recommend improvements to service offerings or operational approach.
Qualifications
· Bachelor's degree in Business, Mechanical Engineering, Construction Management, or related field (preferred).
· 7+ years of progressive leadership experience in commercial or industrial HVAC and plumbing projects.
· Proven success in leading branch or regional service operations with P&L responsibility.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and certification assistance.
Equal Employment Opportunity:
Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
General Manager
Service manager job in Grapevine, TX
Reports To: Regional Vice President of Southwest Operations
Pay is dependent upon experience and will be discussed during the consideration process
Travel: 10%
Job Summary:
To manage all aspects of a Pavestone branch to achieve targeted short- and long-term Net Operating Income objectives.
Responsible for Personnel, Sales, Cost Control, and implementing and maintaining administrative policies.
Motivate, manage, listen, advise, lead by example, be the ethical compass, delegate, work under pressure, and multi-task.
Performs CDC Sales Manager duties. Enforce company policies and procedures. Keep Safety as the Number 1 objective.
Essential Functions:
Personnel:
Manage all branch personnel activities including: schedules, training, performance evaluations, recruiting, hiring and firing.
Listen to all employees; be a sounding board and provide feedback.
Sales:
Ensure that branch sales and targeted margins for Retail and CDC are achieved.
Manage day-to-day sales personnel activities.
Maintain a very high level of customer service.
Actively participate in sales calls.
Develop local sales strategies and monitor National sales programs.
Ensure that Pavestone image is maintained.
Cost Control:
Negotiate with vendors to achieve the highest quality at the lowest cost.
Focus on controlling variable costs.
Evaluate ROI for all expenditures.
Maintain high Quality standards for all products.
Maintain detailed maintenance programs for equipment.
Administrative Execution:
Implement and maintain all corporate policies, programs, and procedures.
Oversee all branch administrative functions, including A/P, A/R, Invoicing, Payroll, etc.
Review monthly financials.
Participate in required management meetings, webinars, conference calls, and reporting as needed.
Maintain a friendly, open-door policy in all departments so the whole team can feel motivated and supported.
Transportation:
Ensure that branch margins are achieved.
Manage personnel activities.
Oversee safety, customer service, and on-time deliveries.
Plant Operations:
Oversee production scheduling to insure PIMS are achieved.
Oversee MC and ensure all maintenance activities are handled.
Accountabilities:
Branch must be profitable.
Answer to the ROM and senior management.
Accountable for your actions and ethics.
Maintain all company equipment per company policy.
Assistant Store Manager | Plano
Service manager job in Plano, TX
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Plano Assistant Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPIs.
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development.
Support sales professionals in closing sales.
Facilitate the implementation and success of special events held at the retail store.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs.
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development.
Ensure store data capture goals are being achieved.
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions.
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures.
Partners with the sales professionals in the administration of special order requests.
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback.
Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance.
Provide formal and informal feedback to staff to build ongoing development opportunities.
Explain and enforce KPIs and ensure that staff is trending to those measures.
Qualifications
Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations.
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff.
Ability to manage multiple tasks in a fast-paced environment.
Proven ability to drive results, and strategic vision to develop business.
Fine Jewelry and or Fine Watch experience preferred, but not required.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, ).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $70,000 - $90,000 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Food Service Managers (Accommodation and Food Services)
Service manager job in Dallas, TX
Mercor is recruiting **Food Service Managers who work in Accommodation and Food Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Food Service Managers.
Applicants must: - Have **4+ years full-time work experience** as a Food Service Managers; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Service Center Assistant Manager
Service manager job in Irving, TX
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
Assistant Store Manager, Cedar Hill
Service manager job in Cedar Hill, TX
Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Regular Job Function: Stores - Leadership
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership And Development
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction And Service
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards And Compliance
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Operations Manager
Service manager job in Dallas, TX
Nightly is growing fast. There's a lot happening at once, and we need someone in Dallas who can keep everything moving, stay on top of details, and help turn big ideas into real results. You'd work directly with the founder and become the person who keeps the operational side of Nightly organized and running clean.
This is not a corporate operations job. It's hands on, fast paced, and meant for someone who likes solving problems, coordinating moving parts, and making sure nothing slips.
If you're someone who takes ownership, communicates clearly, and likes being the reason things run smoothly, this will be a good fit.
What You'll Be DoingExecution
Take direction quickly and break it into clear steps
Build simple workflows and checklists
Make sure projects move forward and finish
Keep track of details and follow through
Operational Support
Keep everyone on the same page day to day
Make sure tasks are assigned and followed up on
Step in wherever things are stuck
Be the point person people check in with instead of going straight to Thomas
Events and Tour Work
Attend walk throughs and planning meetings
Help build run sheets, timelines, and team assignments
Coordinate media teams, volunteers, load in, vendor calls
Make sure everyone knows where to be and when on show days
Help build the systems we use for every event going forward
Managing People
Work with the Chief of Staff VA and other internal team members
Oversee VAs, booking support, ambassadors, and city leads when needed
Clear up confusion so things stay moving
Hold people accountable in a respectful and direct way
Systems
Create simple processes that people can actually follow
Keep Notion and internal tools organized
Build structure as the company grows
Who You Are
Calm under pressure
Clear communicator
Organized but flexible
Fast learner
Comfortable leading people
Takes ownership
Enjoys being the person behind the scenes who makes things happen
Likes checklists and clear plans
Can handle last minute changes and fast environments
Backgrounds that fit well
Hospitality or event operations
Startup operations or project work
Film or production coordination
Former athlete or military
Assistant manager or front-of-house operations
Must Haves
Live in Dallas
Comfortable working in person every day
Willing to work some nights or weekends when events happen
Comfortable managing people
Can keep things organized even with a lot happening at once
What Success Looks Like After 90 Days
Thomas isn't getting pulled into every detail
The team checks in with you first
Events run smoother with fewer surprises
Projects are organized and moving without chaos
Systems exist and people are actually using them
Assistant Store Manager
Service manager job in Dallas, TX
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Operations Manager
Service manager job in Haltom City, TX
Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.
We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.
We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.
Benefits
• Day Shift (No Overnights)
• Paid Holidays
• 401(k) Plan w/ match
• Full benefit package including medical, dental, vision, life, disability and supplemental plans.
• PTO & Sick Time
Position Summary:
The Operations Manager oversees the daily activities of an automotive accessories distribution network, ensuring efficient workflow, accurate order fulfillment, and a safe, high-performing work environment. This role is responsible for managing warehouse operations, inventory control, shipping and receiving functions, and continuous improvement initiatives. The Operations Manager leads and develops a team to meet productivity, quality, and customer service goals while maintaining compliance with company standards and regulatory requirements.
Key Responsibilities:
• Oversees DC Managers in all day-to-day warehouse operations, including picking, packing, shipping, receiving, replenishment, and inventory accuracy.
• Oversee workflow planning, labor allocation, and performance metrics to ensure on-time order processing.
• Implement and monitor standard operating procedures (SOPs) to ensure consistent and efficient operations.
• Coordinate cross-department communication with procurement, customer service, logistics, and sales to support business priorities.
• Lead, train, and develop warehouse supervisors and staff, fostering a culture of accountability and teamwork.
• Conduct regular performance evaluations, coaching, and corrective actions as needed.
• Oversee staffing schedules and participate in recruiting and onboarding processes.
• Ensure accurate inventory management through cycle counts, audits, and root-cause analysis of variances.
• Maintain high standards of product quality, packaging, and documentation.
• Drive process improvements to reduce errors, damages, and operational waste.
• Optimize freight costs and delivery timelines while maintaining customer service standards.
• Uphold a safe work environment in compliance with OSHA and company safety standards.
• Oversee equipment maintenance, facility cleanliness, and adherence to safety protocols.
• Conduct safety training and incident investigations as required.
• Analyze KPIs and operational data to identify inefficiencies and implement improvements.
• Lead cost-saving initiatives, process optimization projects, and technology enhancements.
• Support future facility expansion, automation, and workflow design efforts.
• Travel 10-25%.
Qualifications:
• Bachelor's degree in Supply Chain, Operations Management, Business, or related field (or equivalent experience).
• 5+ years of warehouse or distribution center management experience; automotive or industrial parts experience preferred.
• Strong leadership skills with proven experience managing supervisors and large warehouse teams.
• Proficiency with WMS systems, inventory management tools, and Microsoft Office Suite.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with shifting priorities
• 3-5 years experience managing multi-site distribution centers
• NetSuite experience is a bonus
Physical Demands:
Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. occasionally, operating safety equipment, loud noises: 8-hour work shift
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at ******************.
Work Environment & Schedule: Day Shift, Full Time, on-site
May occasionally require weekends or overtime
Classification: Exempt
Salary/Hourly: Salary
Department: Operations
Reports To: Director of Supply Chain
Salary Band: $125,000-$175,000 DOE
Application Operations Assistant Manager
Service manager job in Dallas, TX
About the Company:
Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.
Role Description
Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application.
Your role:
The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application.
Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud.
Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review.
Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards.
Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application.
Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application.
Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time.
Work cohesively with other members of the Highway Team in an effort to serve our customers well.
Qualifications
Prior experience working in an Application Operations team for a software company preferred.
Technical aptitude and analytical problem solving skills.
Experience with SQL and/or Microsoft Excel is preferred.
Excellent communication skills and thrives in a fast paced and urgent environment.
Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure.
Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application.
Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred.
Transportation and logistics background is a plus.
General Manager
Service manager job in Frisco, TX
Little Woodrow's is looking to hire a general manager for our newest Frisco Stone Briar, TX location. This position would be full time and on site. Some of the responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you'll help our company grow and thrive.
Responsibilities (may vary)
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Skills
Proven experience in preferred management position
Experience in planning, budgeting and event execution
Knowledge of business process and functions (finance, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
Qualifications
5 + years of Management and Customer Service experience
5 + Experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
5+ years of experience in a leadership role
2+ years
Experience working with budgets, payroll, profit & loss and forecasting
Strong communications and administrative skills
Hands-on kitchen experience required - must understand food operations, inventory, and execution.
Benefits
Personal paid time off
Paid training
Health, dental and vision insurance
flexible schedule
employee discount
Quarterly bonuses based on successfully achieving desired financial results each quarter
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Work Location: In person/Onsite