American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
Job Summary:
The ServiceManager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Supervisory Responsibilities:
Oversees and participates in the recruitment, hiring, and training of technicians
Oversees schedules and assignments for the branch
Oversees branch service sales and profitability
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
Sells profitable crane services for inspections, maintenance, installation, repairs, modifications, and upgrades to meet customer needs.
Oversees servicing of equipment, ensuring production, performance, and quality standards are consistently met.
Reviews jobs to ensure safety, quality, financial, and delivery goals and standards are met
Ensures a healthy and safe working environment, and compliance with federal and state regulations
Works with Regional Manager to develop operating budget and manages P&L for the branch
Delivers reports to executive team members as requested
Supervises equipment purchase and maintenance
Performs other related duties as assigned.
Collaborates with corporate office to set performance standards. Standards may be based on financial and operational goals and required compliance
Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives
Identifies training needs and opportunities; develops and implements a plan for meeting those needs
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff
Performs other related duties as assigned
Required Skills/Abilities:
Excellent leadership and management skills.
Excellent sales, customer service, and interpersonal skills
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Proficient with Microsoft Office Suite or related software.
Experience:
Crane experience preferred
5 years management experience in a service industry
American Equipment provides a full and generous benefits package including 401k with a company match.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit ******************
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 125000-145000 Yearly Salary
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$69k-112k yearly est. 2d ago
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Manager, International Tax Shared Services
KPMG 4.8
Service manager job in Los Angeles, CA
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
***********************************************************************
California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$113.3k-208.9k yearly 8d ago
Customer Service Manager
GSM-Xanh SM
Service manager job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with crossāfunctional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or rideāhailing platforms.
$52k-99k yearly est. 5d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Service manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
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$114k-158k yearly est. 3d ago
Sr. Staff Vehicle Line Manager
Rivian 4.1
Service manager job in Irvine, CA
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary In this position you will be part of a Vehicle Line team that is responsible for the development and execution of a vehicle program. This role requires high levels of initiative, independent judgement, analytical framing, and indirect leadership capability. You should be able to lead teams to creative solutions and develop new processes in a compressed timeline. Responsibilities Accountable for all aspects of vehicle program delivery to quality, cost, timing, and commercial objectives An ability to drive towards technical solutions in domains that you aren't a subject matter expert, using engineering first principles Indirect leadership of cross functional teams to deliver program objectives Enhance performance, employee engagement, and customer satisfaction by refining and supporting processes that proactively identify and eliminate duplicate work to accelerate progress. Ensure effective risk management is conducted throughout the vehicle program development process. Responsible for program deliverables status at program gateways and weekly executive reviews Approval responsibility for engineering releases Lead pre-production build planning Assistant to Vehicle Line Director or Vehicle Program Director Qualifications 5+ years experience on a program team or similar experience Launch experience on a vehicle program DRE experience and or Program Manager background Exposure to multiple functional areas Appropriate interpersonal styles and communication methods to work effectively with internal and external partners. Understanding of engineering theory and principles of operation of mechanical/electrical systems Able to work efficiently under high amount of work/stress High level analytical ability where problems are unusual and complex. Knowledge of engineering software and systems as it pertains to job-related area. Pay Disclosure Salary range for California Based Applicants: $196,000-$245,000 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
5+ years experience on a program team or similar experience Launch experience on a vehicle program DRE experience and or Program Manager background Exposure to multiple functional areas Appropriate interpersonal styles and communication methods to work effectively with internal and external partners. Understanding of engineering theory and principles of operation of mechanical/electrical systems Able to work efficiently under high amount of work/stress High level analytical ability where problems are unusual and complex. Knowledge of engineering software and systems as it pertains to job-related area.
Accountable for all aspects of vehicle program delivery to quality, cost, timing, and commercial objectives An ability to drive towards technical solutions in domains that you aren't a subject matter expert, using engineering first principles Indirect leadership of cross functional teams to deliver program objectives Enhance performance, employee engagement, and customer satisfaction by refining and supporting processes that proactively identify and eliminate duplicate work to accelerate progress. Ensure effective risk management is conducted throughout the vehicle program development process. Responsible for program deliverables status at program gateways and weekly executive reviews Approval responsibility for engineering releases Lead pre-production build planning Assistant to Vehicle Line Director or Vehicle Program Director
$196k-245k yearly 5d ago
Manager, Operations, Road US
DSV Road Transport 4.5
Service manager job in Torrance, CA
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: Torrance, CA
Division: Road
Job Posting Title: Manager, Operations, Road US
Time Type: Full Time
Summary
The Manager, Operations is responsible for leading the day-to-day execution of DSV Road's truck brokerage operations, ensuring freight moves safely, efficiently, and profitably. This role focuses on driving service excellence, optimizing load planning and carrier utilization, supporting team performance, and maintaining strong internal and external partnerships. The Manager will balance tactical execution with process improvement-serving as a key link between operations, sales, and customer service to ensure delivery commitments and profitability targets are met.
Duties and Responsibilities
Lead and manage the daily operations of the trucking brokerage team, including load planning, dispatch, carrier selection, and on-time performance.
Monitor workflow to ensure freight is executed according to customer requirements, cost expectations, and company policies.
Support, coach, and develop operations staff to strengthen performance, collaboration, and accountability.
Analyze key performance metrics (margin, cost per load, carrier utilization, service levels) and implement actions to improve results.
Collaborate closely with Sales and Customer Service to ensure seamless handoffs, customer satisfaction, and issue resolution.
Build and maintain strong relationships with carrier partners and customers to promote reliability and long-term growth.
Identify and implement process improvements to increase efficiency, reduce costs, and enhance the overall customer experience.
Ensure compliance with company safety standards, DOT regulations, and industry best practices.
Participate in continuous improvement initiatives and contribute to strategic projects supporting network and operational excellence.
Other duties and projects as assigned
Education & Experience
5+ years of experience in truck brokerage, transportation management, or third-party logistics (3PL) with strong understanding of FTL, LTL, and spot market operations.
3-5 years of leadership experience in an operations or dispatch management capacity.
Bachelor's degree preferred; equivalent combination of education and industry experience accepted.
Skills & Competencies
Proven leadership ability with a hands-on, results-oriented management style.
Strong communication and relationship-building skills across internal teams, customers, and carrier networks.
Analytical thinker with the ability to interpret data, identify trends, and implement process improvements.
Solid understanding of transportation regulations, market dynamics, and brokerage operations.
Proficiency in Transportation Management Systems (TMS) and Microsoft Office Suite, especially Excel for data analysis.
Knowledge of lean or continuous improvement methodologies preferred.
Strong organizational skills and ability to manage competing priorities in a fast-paced environment.
Physical Demands
While performing the duties of this position, the employee will regularly use their hands to operate computers, phones, and other office equipment. The role may occasionally require reaching, bending, stooping, kneeling, or crouching. The employee must be able to lift or move objects up to 10 pounds as needed. Specific vision abilities required include close and distance vision to effectively perform job functions. The physical demands described here represent those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Work Environment
This position operates in a professional office and/or operations environment, where noise levels are typically low to moderate. The employee is rarely exposed to fumes, airborne particles, or hazardous materials. The work environment characteristics described here are representative of those encountered while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
For this position, the expected base pay is: $94,500 - $118,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$94.5k-118.5k yearly 5d ago
Senior Operations Manager
Pop Mart
Service manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 1d ago
General Manager Operations
Talent Bar Evolution
Service manager job in Santa Ana, CA
Our client is North America's leading traffic control company. As the traffic control partner for road construction and repair companies, they safeguard their clients' people, business, and time. They deliver comprehensive traffic managementservices, supporting utility, broadband, and transportation infrastructure work in communities across the country. They specialize in supplying the manpower to guide traffic safety around work zones in addition to providing consultation and traffic design services, as well as traffic control equipment. As a company they are committed to improving traffic safety across their clients and areas in which they serve.
*This role must reside in Orange County, CA*
**Must have multi-site leadership**
***Must have full P&L ownership***
POSITION SUMMARY
The role supports Southern California. The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction. The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects.
What you own in this role:
Lead multi-site with a team with 6 Directs and a workforce of 250
Model a āsafety firstā culture and ensure safety is priority one.
Overall ownership of P&L, to include all increases and decreases in revenue and costs.
Provide 1-3-month view for the Region while developing a vision for the next 3-6 months.
Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization's efficiency and effectiveness; identifies opportunities for improvement and growth.
Measures productivity by analyzing performance data, finance data, and activity reports.
Translates strategic business needs into practical actions and drives performance across the business unit.
Successfully engage and interact with key customers within designated area.
Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
Foster team building through leadership practices and regular communication strategies. This role will play an integral part in talent assessment and development of direct reports and the business unit.
Facilitate communication with leadership team to ensure alignment to business goals and opportunities.
Lead through leaders utilizing talent assessment and performance management/development.
What you bring to the table:
Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered
7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit
Ability to interpret financial and other data as needed to set operational goals
Exceptional organizational skills and attention to detail
65% travel
Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs
Display a proven track record of growing market share through cross functional collaboration
Results-driven and have a positive āmake it workā attitude
Intermediate computer skills including Microsoft Office products and customer relationship management systems
High energy and self-motivated
Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics
Process Improvement - Lean Manufacturing/Six Sigma preferred
Significant experience developing high-performing teams
Ability to develop and execute business plans
Must maintain a current, valid driver's license and a clean driving record void of suspension or revocation
$73k-144k yearly est. 2d ago
Operations Manager (machining)
Movement Search & Delivery
Service manager job in Gardena, CA
**This is a manufacturing environment and an on-site role**
Compensation Target:
-140-165K base
-20% bonus
Keys to the role:
- Aerospace experience highly preferred
- Metal Fabrication or machining experience preferred
- 3+ years of prior plant responsibility (management or operations)
- Lean Experience
Job Description:
Primary Duties & Responsibilities:
⢠Lead the direction and coordination of manufacturing operations, including purchasing, production control, fabrication and assembly, short run machining, maintenance, tooling, shipping and receiving, and manufacturing engineering.
⢠Establish the people models for all manufacturing operations balancing productivity, sales, outside processing sources, and machining and personnel capacity to determine optimal personnel requirements. Establishes a team-based work culture and the effectiveness of cooperation and collaboration needed to staff and maintain the performance levels and synergy for optimal results. ⢠Develop, analyze, implement, and maintain budgets for all costs for manufacturing operations. Assists in driving the necessary pipelines to reduce major costs for energy, material/procurement, and productivity improvement. Coordinates and affects the necessary capital expenditures to support efficiency, capacity, and growth activities for improvement.
⢠Coordinate across multiple key business functions including sales, manufacturing engineering, quality, finance, design engineering, etc. to optimize throughput, continuously improve productivity and efficiency, ensuring highest quality standards are met by organization and maintain or improve profitability levels.
⢠Support Group VP in formulating and administering organization policies, manufacturing processes, productivity goals, asset utilization, and efficiency measures needed to meet or exceed business unit shipment goals.
⢠Drive a disciplined focus on daily costs and Profit and Loss metrics throughout the plant.
Required Skills:
⢠Hands on leadership to perform both tactical and strategic activities.
⢠Ability to develop, mentor, and coach team members to drive optimal performance.
⢠Possess good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with a broad range of personalities.
⢠Demonstrated ability to manage multiple and sometimes conflicting priorities in a fastpaced environment.
⢠Demonstrated project/team management capabilities that can meet aggressive deadlines.
⢠Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
$67k-115k yearly est. 2d ago
Associate Manager, Creative Operations
Simkhai
Service manager job in West Hollywood, CA
We are seeking a Associate Manager, Creative Operations to support our growing creative and marketing team. This role is essential to ensuring seamless content production across photoshoots, campaigns, and social media. The ideal candidate is a proactive problem-solver who thrives in fast-paced creative environments and can balance hands-on production support with thoughtful planning and process optimization.
Responsibilities:
Photoshoot Production & Coordination
Lead end-to-end coordination of photoshoots, including scheduling, location scouting, booking crew and talent, securing equipment, and managing logistics.
Develop and manage production timelines, call sheets, shot lists, and creative briefs in partnership with the creative team.
Track and manage shoot budgets, vendor contracts, and invoices.
Provide on-set production support to ensure shoot days run smoothly and align with creative objectives.
Pre- & Post-Production Management
Project manage the full creative production pipeline from kickoff through final asset delivery.
Coordinate retouching, editing, and delivery timelines with internal teams and external partners.
Ensure all assets meet brand standards and are delivered in correct formats and ratios.
Oversee digital asset organization, file naming conventions, and archival processes to maintain a well-structured and accessible asset library.
Social Media Management & Planning
Manage the development and execution of social media content calendars.
Collaborate with creative, marketing, and commercial teams to align content with campaigns, launches, and storytelling priorities.
Create and edit social media content (photo, video, and captions) in partnership with the creative team, ensuring alignment with brand voice and platform best practices.
Schedule and publish content, ensuring accuracy and timely posting.
Track performance metrics and assist with reporting to inform future strategy.
Qualifications:
Must have 2-5+ years of experience in creative operations, production coordination, or a similar role within a creative or marketing environment.
Undergraduate degree required.
Must have strong project management skills with the ability to manage multiple deadlines simultaneously.
Demonstrated experience managing photoshoots or video productions, either in-house or at an agency or production company.
Familiarity with digital asset management systems and best practices.
Experience creating and publishing social media content with an understanding of platform-specific formats, best practices, and brand voice.
Excellent communication, collaboration, and vendor management skills.
Proactive, solution-oriented mindset with strong attention to detail.
Comfortable working in fast-paced, ambiguous, and highly creative environments.
Benefits:
We offer a competitive benefits package including medical, dental, vision, FSA, 401(k), and PTO. Additionally, employees receive a generous clothing allowance and a 50% employee discount.
About Us:
SIMKHAI designs for the elevated everyday, blending innovative techniques with timeless craftsmanship. Founded in 2010 by designer Jonathan Simkhai, the brand draws inspiration from architecture and sculpture, combining progressive construction with intimate hand-detailing. A 2015 recipient of the CFDA/Vogue Fashion Fund, SIMKHAI is recognized for its original silhouettes, quality construction, and timeless elegance. Based in Los Angeles, the studio continues to cultivate a creative community around the brand, sharing its designs with women who live artful, unapologetic lives.
$81k-110k yearly est. 4d ago
Division Manager, Exterior Services
Cam Property Services
Service manager job in Torrance, CA
An Uncommon Opportunity
CAM Property Services enters its 40th year in business with the objective to scale from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to create lasting impact.
Role
The Division Manager for Exterior Services leads our sweeping, high pressure steam cleaning, and trash chute cleaning divisions servicing commercial and multifamily properties. Responsibilities include oversight of night operations, fleet and equipment, personnel, and complex routing across CAM's California footprint.
Responsibilities
⢠Full P&L responsibility
⢠Manage night and day crews
⢠Optimize sweeping routes and steam cleaning schedules
⢠Oversee fleet, equipment readiness, and maintenance
⢠Enforce quality standards and safety protocols
⢠Support Mercury Constellation workforce advancement
⢠Strengthen client relationships
Success Measures
⢠Margin improvement
⢠Route efficiency
⢠Equipment uptime
⢠Client retention
⢠Quality and safety performance
Compensation
⢠Base salary from $90,000 per year
⢠Annual bonus plan based on operational improvements in gross profit and gross margins -- target: 20% of base salary
⢠Company vehicle, fuel card and maintenance
⢠Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of decision-making ownership, accountability and strategic impact so we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
$90k yearly 2d ago
Salon Manager
Regis Haircare Corporation
Service manager job in Long Beach, CA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
$38k-59k yearly est. 7d ago
Operations Manager
Counter 4.3
Service manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of āclean.ā Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 1d ago
General Manager, Beacon
Critical Role
Service manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
The Avery Point Group, Inc.-Executive Search Catalysts for Changeā¢
Service manager job in Orange, CA
Confidential | Southern California (On-site)
Who Should NOT Apply
This role is not a fit if you:
Prefer a corporate or desk-based leadership role
Lack direct aerospace or defense manufacturing and machining experience
Have not personally owned P&L and execution accountability
Are seeking a turnaround, roll-up, or short-term transformation type role
Are uncomfortable leading a small, technically demanding shop hands-on
Why You Should be Interested in this Role
This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment.
The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable.
This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth!
This role is best suited for a hands-on, āA-levelā operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment.
Company:
Confidential
Position:
GM Site Leader
Location:
Orange, Ca - Southern California (On-Site)
Reporting:
Chief Operating Officer
(Platform / Holding Company)
What You Will Own in this Key Leadership Role (end-to-end)
Site Leadership & Operational Execution
Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials
Learn shop operations quickly and establish credibility through visible, hands-on leadership
Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery
Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment
Quality, Compliance & Risk Focus
Lead and continuously strengthen aerospace quality systems and compliance requirements
Ensure audit readiness, document discipline, and a zero-defect mindset across the organization
Drive root-cause problem solving and corrective action with urgency and accountability
Customer Relationship Focus
Serve as the senior executive interface for key aerospace and defense customers
Protect customer trust through transparent communication and consistent execution
Balance customer commitments with internal capacity, risk, and profitability considerations
Asset Utilization, Maintenance & Capex
Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement
Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput
Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation
Lean & Continuous Improvement Leadership
Lead Lean as a management system, not a tool deployment
Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement
Build a culture of accountability, ownership, and continuous improvement
People Leadership & Bench Strength
Build trust and credibility with a skilled, technical workforce
Develop front-line leaders and reduce key-person dependency
Install clear roles, expectations, and accountability across the organization
Lead by example with a strong floor presence and high personal energy
Business & Financial Management
Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory
Establish a disciplined operating review cadence with ownership and the board
Partner closely with ownership on strategy, capital allocation, and pacing of growth
Role CTQs (Critical to Quality)
Zero quality escapes; audit-ready at all times
Consistent on-time delivery for mission-critical programs
High utilization and reliability of advanced CNC assets
Strong retention of critical technical talent
Credible, calm executive presence with customers, employees, and ownership
Position Critical to Quality + Success (CTQ+S): Technical Requirements
Education
Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered
MBA or advanced technical degree a plus
Experience
Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining
Prior site-level P&L ownership in a small to mid-sized machining environment
Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment
Demonstrated success operating high-accountability, customer-critical manufacturing environments
Strong familiarity with aerospace quality systems and compliance expectations
Proven ability to improve utilization, throughput, and operating discipline
Functional Skills
Strong command of job shop operations, scheduling, and job costing systems
Solid financial acumen including pricing, quoting, margin management, and capex ROI
Pragmatic, results-driven use of Lean and continuous improvement tools
Comfort with KPIs, dashboards, and data-driven management
Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile
This Small Shop Environment Requires Hands-On Floor Leadership
Engages directly with machinists and supervisors
Leads through credibility, presence, and action
Ownership Mindset
Thinks and acts like an owner
Disciplined with capital and serious about risk
Change Leadership Without Disruption
Improves systems and discipline without destabilizing what works
Brings people along through clarity, consistency, and accountability
High Energy, High Accountability
Comfortable operating at a fast pace in a small-company environment
Able to orchestrate multiple priorities under pressure
Deep Alignment With Long-Term Focus
Values durability, quality, and reliability over short-term wins
Sees Lean as a leadership philosophy, not a program
Compensation & Relocation
Competitive base salary with performance-based bonus
Long-term incentive alignment potential
Relocation considered for exceptional candidates - High preference for Local talent
Daily On-site leadership required
$64k-126k yearly est. 2d ago
General Manager
Maruwa America Corp
Service manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
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$95k-120k yearly 3d ago
Store Manager
Mango 3.4
Service manager job in Los Angeles, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$36k-57k yearly est. 2d ago
Assistant Store Manager
Staud
Service manager job in Orange, CA
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a full-time Assistant Store Manager at its South Coast Plaza store location.
Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, STAUD stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, STAUD has built a world that's distinctly LA yet globally resonant.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, a matching 401k plan, paid time off, paid retail holidays, and generous product discount & allowance.
Role Overview
In Spring 2026, STAUD will open its South Coast Plaza location. We are seeking an experienced Assistant Store Manager who will serve as the ultimate brand ambassador, delivering an elevated, personalized client experience while supporting a team driving sales through relationship-based selling.
The Assistant Store Manager plays a key leadership role in the store, setting the tone on the sales floor by driving sales performance, delivering an elevated customer experience, and ensuring smooth daily operations. This role partners closely with the Store Manager to lead the team, maintain brand standards, and meet business objectives.
Essential Duties
Leadership & Store Operations
Serve as the manager-on-duty when the Store Manager is unavailable; you are the leader supporting the sales and operations employees
Lead and support daily operational tasks including reporting, opening/closing procedures, supply ordering, and inventory management activities (receiving, damages, RTVs)
Provide real-time feedback and in the moment coaching to team members to support individual growth and team performance.
Collaborate with the Area/Store Manager to implement and maintain in-store processes, initiatives and events.
Ensure all store procedures and policies are understood and maintained, providing training and guidance to team members as needed.
Assist in employee recruitment, onboarding and ongoing training of employees.
Ensure adherence to all loss prevention policies and procedures. Address store safety standards proactively.
Sales & Customer Experience
Deliver outstanding customer service, personalized styling experiences. Be genuinely passionate about personal style and fashion with the ability to mentor your team.
Experienced and knowledgeable leading a relationship-based personal business; selling to cultivate customer loyalty and boost store traffic.
Committed to building predictable business through appointment based selling
Actively drive both personal and team sales to meet or exceed store targets.
Foster long-term customer relationships through consistent client outreach and follow-ups.
Partner with AM/SM to plan and host store events with local community
Brand, Visual Merchandising & Store Presentation
Maintain visual standards and ensure the store environment is inviting, organized, and aligned with brand guidelines.
Assist with floor sets and merchandising updates as directed by company visual directives.
Ensure sales and back of house teams are adhering to dress code policy.
Omnichannel & Back-of-House Support
Co-lead in-store omnichannel services, ensuring seamless integration between digital and physical shopping experiences.
Support back-of-house operations including inventory receiving, processing, and organization.
Team Collaboration & Support
Promote a positive, team-centric culture that encourages accountability, initiative, and collaboration.
Demonstrate flexibility and a can-do attitude to meet the needs of the business and support team members.
Prerequisite Knowledge, Skills, & Education
Minimum 5 years of retail experience, including at least 2-3 years in a leadership or supervisory role.
Proven ability to lead by example and motivate teams to achieve results.
Strong organizational skills and attention to detail.
Experience with Retail tech, POS, Omni channel, inventory management systems, shipping platforms preferred.
Proficient in Microsoft Office Suite, especially Excel.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Entrepreneurial mindset with a proactive approach to sales and client development
Physical and Mental Requirements
Ability to stand and sit for extended periods.
Must be able to safely lift up to 25 pounds.
Comfortable moving throughout the store and back-office areas.
Proficient in reading, writing, and communicating in English.
Ability to work with diverse personalities in a dynamic team setting.
Visual and auditory ability, with or without reasonable accommodation.
On-site work required; must be available for a flexible schedule including evenings, weekends, and holidays.
Job Type: Full-Time, Non-Exempt
$33k-41k yearly est. 1d ago
Assistant Store Manager
MAAP
Service manager job in Los Angeles, CA
To continue to propel cycling forward, we at MAAP are committed to innovation and inclusion, building a diverse community on and off the bike.
MAAP LaB is an experiential retail store that presents the very best of MAAP products in an elevated environment and provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand.
Our LaB in LA is a meeting place for the MAAP community. Inside you'll find the latest MAAP product range, a coffee hub serving the finest brews, and the space hosts events and weekly shop rides.
MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance.
THE ROLE
Key responsibilities:
- Deliver the MAAP retail experience by engaging, developing, maintaining, and growing relationships with our customers and the wider community.
- Champion a sales-driven culture and lead from the front while focusing on the highest customer and brand experience standards.
- Assist with the hiring, training, developing and managing of a retail team, ensuring they are motivated and equipped to deliver an excellent customer experience.
- Deliver financial results and achieve sales, margin, and inventory targets by optimising retail KPIs.
- Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are actioned daily.
- Keep up to date with MAAP seasonal launches and product information, ensuring the team stays informed of all technical features and benefits.
- Responsible for the rostering of the store, in line with wage budgets and percentage of sales
- Assist in managing inventory and accurate levels to ensure products are always in stock and available for customers.
- Provide support for LaB rides, community engagement and activations.
THE CANDIDATE
The Ideal Assistant Retail Store Manager will have the following skills and qualities:
- Demonstrated retail experience in a fashion, sportswear or similar environment, with expertise in Store or Team Management
- Demonstrable leadership skills
- Excellent customer service and selling skills
- Excellent merchandising skills & experience
- Ability to lead a team in the pursuit of common goals
- Self-motivated and self-confident
- Ability to think strategically and proactively
- In-depth knowledge of retail management and customer service
- Proven ability to deliver results, drive sales and motivate your team
- A passion for providing a world-class customer experience in retail
- A keen interest in cycling, fashion, music and LA culture
Benefits
- Attractive company discounts on apparel and accessories
- Product allowance
- Competitive compensation package
$33k-41k yearly est. 3d ago
Assistant Store Manager
Velvet By Graham & Spencer 4.4
Service manager job in Los Angeles, CA
Join our flagship team at the Brentwood Country Mart!
The Assistant Store manager position is the face of Velvet and represents the brand in attitude, appearance and leadership by styling Velvet product on themselves and customers, supporting the SM in operational excellence and works with the visual merchandising team to bring our collections life.
Essential Duties and Responsibilities include the following:
Sales, Service, and Merchandising Requirements (75%)
Supervise and motivate sales supervisors and associates to drive sales
Greet each and every customer and courteously answer customer questions
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Handle any and all customer service issues as needed with Store Manager guidance/approval
Deliver exceptional customer service and lead by example when assisting clients
Maintain all in-store visual standards with the guidance of the Store Manager
Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
Assist Store Manager in providing the Corporate Buying Department product feedback and requests
Perform point of sales transactions
Other duties at the discretion of the Store Manager and/or Company
Operational Requirements (20%)
Assist Store Manager with communication to the Retail Operations Department
Assist Store Manager with monthly associate schedules
Assist Store Manager with store/personal business expense documentation
Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts
Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom
Assist the daily cleaning of the entire store
Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Assist Store Manager with physical inventory and report final counts
Assist Store Manager with completing daily, weekly, and monthly reports as needed
Other duties at the discretion of the Store Manager and/or Company
HR/Personnel Requirements (5%)
Partner with Store Manager to ensure that each associate is fully trained in her/his position
Uphold the Company dress code for store associates
Partner with the Store Manager to handle any and all personnel issues
Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews)
Qualifications and Other Requirements:
Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
1 to 2 years of previous retail supervisor experience, preferably in a soft goods environment
High School graduate or equivalent; college degree preferred
Excellent verbal and written communication skills
Excellent customer service, sales and clienteling skills
Able to lead in a fast paced, team-oriented environment
knowledge of PC applications
Some experience with retail POS/inventory control systems
Maintain positive team morale
Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):
Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Visions requirements: close vision, distant vision, as well as ability to adjust and focus
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
How much does a service manager earn in Carson, CA?
The average service manager in Carson, CA earns between $53,000 and $137,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Carson, CA
$85,000
What are the biggest employers of Service Managers in Carson, CA?
The biggest employers of Service Managers in Carson, CA are: