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  • Systems Delivery Manager (SDM), Amazon LEO Global Enterprise Services

    Amazon 4.7company rating

    Service manager job in Arlington, VA

    Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) organization supporting the Maritime sector. SDMs serve as centers of excellence across verticals (Enterprise, Telco, Land Mobile, Maritime, Aviation, Partners); they align business readiness activities with Product, Engineering, Operations, Support, and Field priorities, ensuring metrics are consistent with business objectives, scalability, and continuous improvement. This team enhances customer experience and accelerates revenue realization by building systems and programs that streamline complexity during the implementation, installation, integration, and testing processes. Key job responsibilities - Manage end to end product readiness for direct and indirect customers in the Maritime sector. - Build and develop sector intimacy through partnering with internal Product and Business teams, occasionally interacting with external partners and customers. - Maintain crisp communication across all entities, driving readiness and issue resolution, and conducting regular check-ins with leadership. - Be the customer champion with internal teams, advocating for customer experience, and managing delivery requirements within the scope of Amazon LEO's business goals. - Ensure Amazon LEO's delivers against all committed SLAs. Work with quality, engineering, security, supplier organizations and customer stakeholders to oversee solution performance and reliability. - Identify continuous improvement opportunities and lead initiatives to establish best practices within the organization. - Work with supply chain to ensure smooth, on-time production deliveries to customers. - Participate in regular status reviews with Amazon LEO's leadership and customers to ensure successful implementation and timely resolution of service readiness issues. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. A day in the life In this role you will work with cross-functional customer delivery teams, product management, business development, sales, solutions architects, and enterprise customers to ensure optimal experience during technical onboarding, on-site testing, and ongoing support for Amazon LEO's maritime customers. You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scaled globally. Join us and make a difference for people and businesses around the world. About the team You will be joining a team primarily staffed with Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and technical onboarding and implementation of services contracted by customers. SDMs will work with other internal and external-facing roles such as Customer Delivery Managers (CDMs), Customer Care Team, Customer Success Managers (CSMs), Engineering, Product Management, Business Development and Sales (BD/Sales), and Solutions Architects (SAs). Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Basic Qualifications - Bachelor's degree in engineering, computer science or equivalent - 5+ years of experience developing program strategies and plans, diving execution, and influencing senior stakeholders in the Maritime sector - 2+ years of experience with end-to-end product delivery for satellite services and hardware installed in vessels Preferred Qualifications - Experience making business recommendations and influencing stakeholders - Experience communicating and delivering presentations to customers, stakeholders, and/or teammates - Knowledge of all phases of the maritime product lifecycle, including design, development, testing, certification, production, fulfillment, maintenance and support. - Experience working with or at onboard connectivity services provider. - Familiar with field installation best practices, lab test equipment, and back-office integration. - Experience working with regulatory bodies within the maritime sector is a requirement. - Experience working cross-team and able to synthesize complex problems with input from product, engineering, testing, and business owners, and create smart, cogent solutions. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $133.9k-231.4k yearly 4d ago
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  • Tax - Business Tax Services - Private Tax - Senior Manager

    Ernst & Young Oman 4.7company rating

    Service manager job in Washington, DC

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Private Tax is a growing practice within EY, and you'll see that growth reflected in your career. The team has a dedicated focus towards serving privately held companies and their owners and their families. These clients span from family owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and acumen. Your key responsibilities Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals. That will make you a trusted advisor and role model for your clients and for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. You'll also team with our partners and your teams to develop account strategies and identifying and deliver additional services to our clients. Skills and attributes for success Researching tax issues to develop effective tax planning strategies Open to leading teams on all types of tax work from entity to individual Translating complex data from a range of sources into client-ready insights and deliverables Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service Communicating complex tax issues to non-tax professionals and clients Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge Supervising high-performing teams and sharing your experience and knowledge of leading-practices Identifying and reacting to risks and opportunities to improve our services and processes To qualify for the role you must have, A bachelor's degree in a related field, supported by significant tax, business or financial planning experience and a CPA certification or membership in The Bar Minimum of 8 years of work experience in professional services or professional tax organization A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax Experience with flow through entities (S-Corps, Partnerships, LLC's) Experience with C-Corps including income tax provisions and consolidated federal and state tax returns Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds A thorough understanding of automated tax processing systems and laws within your area of technical professionalism Experience managing budgets and projects Willingness to travel as needed, and working in a balanced hybrid environment Ideally, you'll also have A proven record in tax planning for owner and their families A proven record in a professional services environment Experience in coaching and mentoring junior colleagues Executive presence and business development skills Strong analytical skills and attention to detail The ability to adapt your work style to work with both internal and client team members What we look for We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from C-Suite executives to owners and their families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $132,100 to $301,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $158,500 to $342,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $158.5k-342.7k yearly 4d ago
  • Mid-Atlantic Service & Repair Sales Director

    Thyssenkrupp Elevator 4.6company rating

    Service manager job in Alexandria, VA

    A leading elevator solutions provider is looking for an Area Sales Director for the Mid-Atlantic Area. This role involves driving service and repair sales while fostering a culture of safety and compliance. The ideal candidate will enhance sales performance, mentor regional sales teams, and support business development efforts by engaging with key customers. If you have a strong sales background and a commitment to innovation, this opportunity is for you. #J-18808-Ljbffr
    $106k-169k yearly est. 20h ago
  • Service Superintendent

    Lunova Group

    Service manager job in Washington, DC

    Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you. We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction. What You'll Do: You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably. Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality. Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance. Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites. Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals. Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects. Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime. Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed. Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction. What You Bring to the Team: 2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience Strong knowledge of the construction and elevator industries Ability to interpret technical documents, blueprints, and diagrams Excellent communication skills with experience presenting to both teams and management Strong analytical and problem-solving abilities Confidence working independently and making decisions in fast-paced environments Location: Washington DC- Local travel required to client sites and projects Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered: Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $102k-143k yearly 3d ago
  • Commercial Service Manager - Roofing

    Cybercoders 4.3company rating

    Service manager job in Hyattsville, MD

    The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $59k-87k yearly est. 2d ago
  • Technical Lead, Mainframe Managed Services

    Ntech Workforce

    Service manager job in Reston, VA

    Terms of Employment • W2 Contract-to-Permanent, 12 Months • This position is primarily remote. Candidates must be comfortable working onsite from time to time in Reston, VA or Washington, DC. This would be highly infrequent. • Candidates based in Maryland, Washington, DC, Virginia, or West Virginia are highly preferred. Candidates based in Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas will be considered secondarily. • Candidates must be comfortable conducting a final round, in-person interview in Reston, VA. Overview & Responsibilities Work with a leading health insurance organization as a Technical Lead, Mainframe Managed Services. You will act as a vital technical conduit between internal application teams and an external managed service provider (MSP), driving the modernization, security, and transformation of the z/OS mainframe platform. You will… • Lead and participate in the analysis, design, and implementation of mainframe engineering activities. • Provide technical instruction and guidance to a team of 10-15 senior system programmers at the Managed Service Provider (Ensono). • Support internal application teams (20+ Cobol and Java developers) by building CICS regions, MQ environments, and supporting DB2. • Oversee cyber security initiatives, including mainframe encryption (TLS/SSL) and TCP/IP connectivity. • Manage technical efforts related to a major 2026 project to de-couple a Sysplex environment into a standalone infrastructure. • Participate in troubleshooting and Root Cause Analysis (RCA) for complex system failures. Required Qualifications • 8+ years of experience as a Mainframe z/OS Systems Programmer. • Minimum 5 years of experience in RACF Security Administration (this is a critical need). • Strong hands-on experience with CICS TS and MQ Systems Programming. • Proficiency in mainframe networking components: TCP/IP, VTAM, Policy Agent, and FTP. • Experience working in a Sysplex environment. • Strong leadership skills with the ability to manage technical tasks through a third-party vendor. Preferred Qualifications • Experience with IBM z16 hardware and Dell/EMC storage subsystems. • Specific experience in de-coupling or breaking apart Sysplex environments. • Prior experience in the Health Insurance industry, specifically with claims processing or enrollment systems. • Knowledge of Pervasive Encryption and Ransomware solutioning for Mainframe. • Familiarity with IBM RMM for tape management.
    $70k-120k yearly est. 1d ago
  • Operations Manager DC

    Amico Lane 4.4company rating

    Service manager job in Washington, DC

    We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
    $96k-139k yearly est. 20h ago
  • Division Manager

    Vertex Integration Partners

    Service manager job in Washington, DC

    Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world. This is a senior leadership role with full ownership over people, projects, and performance in a high growth region. Why this opportunity stands out This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction. If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path. Responsibilities Lead all operational aspects of the division including project execution, staffing, safety, and financial performance Oversee multiple large scale mission critical and data center projects simultaneously Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff Drive client relationships with hyperscale, colocation, and mission critical customers Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth Own division level P and L, forecasting, and operational metrics Ensure safety, quality, and schedule excellence across all active projects Ideal background 15 plus years of experience in electrical construction or mission critical construction Proven leadership experience managing large teams and complex projects Strong background in data centers, mission critical, and large scale commercial electrical work Experience operating at the Project Executive, Operations Manager, or Division Manager level Ability to lead in a fast paced, high accountability environment Strong financial and operational acumen Location Northern Virginia Local leadership presence expected Relocation support available for the right candidate Compensation and benefits Highly competitive base salary Performance based bonus structure Long term incentive and ownership mindset culture Comprehensive benefits package Backing of a large, financially strong national contractor Exact compensation will be commensurate with experience and scope of responsibility. Why partner with Vertex Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.
    $73k-128k yearly est. 3d ago
  • Assistant General Manager

    Fresh Baguette

    Service manager job in Washington, DC

    Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. About The Role We are seeking enthusiastic and dedicated an Assistant General Manager for our Fresh Baguette Georgetown bakery cafe, 1737 Wisconsin Ave NW, Washington, DC 20007. When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey. When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service. This is a full-time, hourly position designed for someone with a minimum of 1 year of experience in management or leadership roles. The ideal candidate will uphold Fresh Baguette's core values including Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Oriented. If you have a passion for coffee, bread, and delivering an exceptional customer experience, this is the perfect opportunity for you! What You'll Do Assist the General Manager in overseeing daily store operations while ensuring the highest standards of service quality. Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution. Train team members on critical components such as food safety and product knowledge. Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment. Support recruitment processes, including hiring and scheduling, alongside the General Manager. Foster team growth by mentoring and developing staff members. Continuously seek opportunities to enhance customer satisfaction and operational efficiency. Champion the love for French baked goods by sharing your passion with both staff and customers. Demonstrate expertise in all tasks and activities within the store environment. Complete inventory management and track stock levels to ensure product availability. Promote Fresh Baguette's core values and standards with integrity and enthusiasm. Benefits Compensation: 25.00$ per hour to 26.00$ per hour including tips Base pay starts at 16.00$ per hour with room for growth Paid Time Off Health and Dental Insurance after 90 days 40% Employee Discount Paid Training No late nights Monthly Wellness Reimbursement 401K and 401K Match Free Lunch Anniversary Gift Card Exciting growth potential Shifts Our shifts typically start as early as 4:40AM and end as late as 7PM, 7 days per week. Morning shifts: 6AM-1PM Afternoon shifts: 1PM-7PM Baking shifts: 4:40AM to 1PM 7-8 hour shift 5 Days a week including Saturday and Sunday Qualifications Physical stamina and dexterity to work in demanding environments such as lifting 50lbs+, reaching, bending, standing for 8+ hours 1+ years of experience in management or leadership roles. Strong commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team player, Committed, and Customer Oriented. Proven ability to delegate tasks effectively while maintaining high standards of service and operational efficiency. A warm and inviting presence with excellent interpersonal and communication skills. Passion for coffee, bread, and French baked goods. Ability to thrive in a fast-paced environment. Desire for continuous learning and personal development. Experience in training and supporting team members on daily operational practices. Hands-on experience in handling customer complaints and resolving issues. Knowledge of local and national health and food safety codes, with the ability to enforce policies effectively. Commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team Player, Committed, and Customer Oriented. Learn more about us at ****************************** PI36bb4266d6c8-37***********3
    $60k-93k yearly est. 20h ago
  • IAD Customer Service Baggage Supervisor

    ABM 4.2company rating

    Service manager job in Sterling, VA

    Supervisor- Baggage Customer Service We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
    $28k-44k yearly est. 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Arlington, VA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
  • Operations Manager

    Gastro Center of Maryland

    Service manager job in Fair Oaks, VA

    Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia. The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations. Key Responsibilities · Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites · Support clinical and administrative teams to ensure smooth daily operations · Collaborate with vendors and property managers to maintain facility standards and address site-specific needs · Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts · Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies · Assist with onboarding and training support staff in collaboration with HR and department leads · Identify process improvement opportunities and implement solutions to enhance service delivery · Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel) Qualifications · Bachelor's degree required; healthcare, business administration, or related field a plus · Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment · Healthcare background is required, especially in a specialty or ambulatory care setting · Proficiency in Microsoft Excel and other office productivity tools · Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment · Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors Benefits · 401(k) retirement plan with company match · Comprehensive insurance: Health, Dental, and Vision · Paid Time Off: 10 days annually · Sick leave and national company-paid holidays · Professional growth and development opportunities
    $71k-114k yearly est. 1d ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Service manager job in Washington, DC

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $79k-128k yearly est. 5d ago
  • Operations Manager

    Molly Maid USA

    Service manager job in Woodbridge, VA

    Molly Maid has been a trusted provider of professional residential cleaning services for over 30 years. Known for delivering quality and thorough home cleaning, the company helps homeowners create valuable "me time" through reliable service. Every employee is professionally trained and committed to excellence, embodying the care and passion that define Molly Maid. With over 1.7 million cleans performed annually, Molly Maid has become a nationally recognized brand in the residential cleaning industry. The company is dedicated to maintaining high standards and giving customers peace of mind. Job Summary We are seeking a dynamic and strategic Operations Manager to lead and optimize our daily business activities, drive operational excellence, and foster sustainable growth. Your leadership will inspire teams, enhance efficiency, and promote a culture of continuous improvement. This is an exciting opportunity for a proactive professional passionate about extraordinary customer service, managing complex operations and delivering exceptional results. Responsibilities Leadership o Drive the company's sales growth and increase profit o Responsible for all aspects of business operations and fulfillment of company goals and initiatives o Cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level Staffing - Office Staff o Identify hiring needs for management team o Recruit, interview, hire, train, review office staff o Hold office staff meetings o Establish individual and team goals o Track and monitor staff members performance o Coach, counsel, discipline staff o Budget and administer office staff compensation o Create and implement office incentives programs o Make and execute termination decisions o Recover company property o Issue final paycheck o Respond to inquiries from governmental agencies, file response Assist/Backup Field Manager with HSP Staff Supervision o Identify staffing needs o Interview applicants o Extend job offer(s) o Review and complete Orientation Checklist with trainee(s) o Close probationary period & promote HSP's to a team o Assign HSP's to a team o Hold HSP team meetings o Address unresolved employee complaints and concerns o Create & implement employee retention program o Coordinate & celebrate HSP anniversary dates and birthdays Managing Employees o Review and monitor teams performances & productivity using CCS reports o Scan and file all employee performance documents (complaints, “wows”) o Review HSP staff with Field Manager's input o Grant employee time off requests o Authorize employee to use company vehicles o Respond to vehicle accidents and notify insurance company o Review daily Quality Check Schedule w/Field Manager o Handle unresolved employee complaints o Document and follow company's disciplinary procedures o Document and execute termination decisions for HSP position o Recover company property o Issue final paycheck Customers o Respond, resolve, and follow-up with customer complaints and concerns o Create and implement action plan for customer retention o Validate MOLLY MAID gift certificates through CCS o Redeem MOLLY MAID gift certificates Breakage/Damage o Inspect broken & damaged items o Determine course of action o Approved to spend up to $100 for replacement or repair. o Discuss issues with supervisor for more than $100 Estimating (only as back-up) o Perform in-home estimates o Utilize estimate script o Utilize estimate worksheet o Increase the addition of new customers o Meet or exceed quarterly and annual sales goals o Maintain and update estimate binder o Inventory and order estimating materials o Pass estimate sheet to CSR for action Marketing o Assist owners in the creation of the yearly marketing plan o Implement yearly marketing plan o Meet with marketing reps o Place marketing orders o Order marketing material o Track, monitor and review marketing results Financial o Assist owners in the creation of the yearly financial plan o Implement yearly financial plan o Achieve revenue and profit goals o Implement systems to achieve financial goals o Make bank deposits (in owners' absence) o Distribute pay checks Operations o Main point of contact for Book Keeper for any payroll questions o Track and monitor petty cash o Review and monitor LMS reports o Review and monitor Phone Lead Source Report o Research and negotiate contracts with vendors o Place orders with vendors, after approval from owners o Send collection letters o Implement, maintain and update OHSA program o Work with Field Manager(s) to ensure: o Track, monitor and review gas usage o Track and monitor car expenses - Includes: vehicle repairs, maintenance, replacement, purchase o Ensure homes are cleaned as scheduled o Monitor and track employee attendance & vacation hours o Monitor vehicle maintenance program o Review and monitor working rate, make changes accordingly o Review and monitor open customer receivables using Receivables Report Experience Needed 1. Minimum of 5 years of recruiting, hiring, training and supervisory experience 2. Customer Service 3. Sales 4. Proficient in Microsoft Office 5. Self-directed individual who is analytical and with initiative and problem solving skills 6. Demonstrate the ability to learn quickly and juggle multiple situations concurrently 7. Organizational Skills with the ability to set priorities and meet challenging deadlines 8. Verbal and Written Communication Skills, 9. Customer Focus, Collaboration and Teamwork 10. Flexibility, Team Orientation, ability and willingness to learn Requirements o Valid driver's license with good driving record o Able to work office hours (7am to 3pm) o Legally able to work in the United States o Physically and mentally capable of performing Operation Manager's duties o Pass criminal background check o Must be bonded and insured for employee dishonesty. This requires that she cannot have any known record of dishonest acts or convictions for criminal or felonious acts o Self-directed individual who is analytical, with initiative and problem-solving skills o Demonstrate the ability to learn quickly and juggle multiple situations concurrently o Organizational skills, ability to set priorities and execute a plan of action o Verbal and Written Communication Skills o Bilingual (English & Spanish) mandatory Job Type: Full-time Language: English and Spanish (Bilingual) (Required) License/Certification: Driver's License (Required) Work Location: In person, Woodbridge, VA
    $70k-114k yearly est. 20h ago
  • Student Housing GM: Lead Leasing & Brand Growth

    512Financial

    Service manager job in Washington, DC

    A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career. #J-18808-Ljbffr
    $65k-125k yearly est. 2d ago
  • General Manager - Congressional Plaza (NEW STORE)

    Gap 4.4company rating

    Service manager job in Rockville, MD

    Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $60.8k-82.1k yearly 4d ago
  • General Manager

    Brother's Mechanical Inc.

    Service manager job in Lorton, VA

    Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements. We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety. Key Responsibilities Operational Leadership Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations. Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches. Lead the deployment and continuous improvement of operational systems, processes, and KPIs. Project Delivery & Performance Ensure projects are executed safely, on schedule, within budget, and to quality standards. Monitor project performance, margin performance, labor productivity, and risk management practices. Lead risk reviews, project kickoff processes, and regular project health assessments. Oversee resource allocation, manpower planning, and coordination across project teams. Field & Workforce Management Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability. Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives. Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices. Safety & Quality Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements. Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction. Strategic Planning & Execution Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability. Drive technology adoption to improve efficiency and project outcomes. Lead continuous improvement initiatives and operational transformation efforts. Financial & Business Management Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting. Track operational KPIs and develop dashboards for executive decision-making. Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy. Customer & Stakeholder Engagement Maintain strong relationships with key customers, general contractors, vendors, and industry partners. Participate in high-level client meetings, contract negotiations, and dispute resolution. Represent the company in industry organizations, union meetings, and community relationships. Leadership & Talent Development Build, mentor, and retain high-performing operational teams. Establish clear expectations, accountability structures, and performance management processes. Promote a culture of collaboration, transparency, and operational discipline throughout the organization. Qualifications Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred. 10-20+ years of experience in mechanical contracting or a similar construction discipline. Demonstrated success in senior operational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive). Proven track record of managing large-scale mechanical projects and complex operational teams. Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting. Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices. Bilingual (Spanish and English) Exceptional communication, organizational, and decision-making skills. Key Competencies Strategic and operational leadership Strong people leadership and talent development Results-driven and highly accountable Safety-first mindset Ability to influence across all levels of the organization High-level business acumen and problem-solving capability Effective communication and conflict-resolution skills Commitment to continuous improvement Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business
    $50k-97k yearly est. 2d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in Warrenton, VA

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #LI-RR1 #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $39k-46k yearly est. Auto-Apply 1d ago
  • Commercial Service Manager - Roofing

    Cybercoders 4.3company rating

    Service manager job in Takoma Park, MD

    The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846152 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $59k-87k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Arlington, VA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 5d ago

Learn more about service manager jobs

How much does a service manager earn in Centreville, VA?

The average service manager in Centreville, VA earns between $47,000 and $122,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Centreville, VA

$76,000

What are the biggest employers of Service Managers in Centreville, VA?

The biggest employers of Service Managers in Centreville, VA are:
  1. Ernst & Young
  2. Amazon
  3. SAIC
  4. honeygrow
  5. Northwest Federal Credit Union
  6. Beacon Home Services
  7. Sprouts Farmers Market
  8. Orkin
  9. Cresa
  10. The Tustin Group
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