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Service manager jobs in Champaign, IL

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  • Mgr Operations Training

    Constellation Energy 4.9company rating

    Service manager job in Clinton, IL

    Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $157,500 to $175,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Plans, coordinates, and manages activities associated with the development and implementation of Constellation's operations training programs at the Clean Energy Center (CEC). Primary Duties and Accountabilities Provides direction for and supervises the planning, analysis, design, development, implementation, and evaluation of CEC training programs established to improve CEC and personnel performance in accordance with Constellation Department Descriptions, Policies, Procedures, and Process Descriptions. Program responsibilities include initial license training, reactor operator, senior reactor operator, non-licensed operators, shift manager, shift technical advisor, and simulator performance. Manages post-training assessments to identify impact on personnel and CEC performance to identify training program areas needing improvement. Training improvements and corrective actions are systematically initiated, trended, analyzed and resolved. Support CEC and fleet activities in the areas of business plan initiatives, project management, re-fuel outage support, emergency preparedness duties and special projects. Anticipates long-range Security training needs and develops strategies and plans to meet those needs. Assures that training facilities, equipment, materials, records, and personnel qualifications support training program goals. Participates in Nuclear Regulatory Commission (NRC), Institute of Nuclear Power Operations (INPO) and management audits or assessments and provides responses to audit findings. Coordinates the assignment of training activities between CEC management, outside agencies, contractors, and the training department. Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Minimum Qualifications Bachelor's degree in science or in a technical discipline, education, or training with 8 years of overall experience, which includes 4 years power plant, 2 years nuclear power plant experience and 1 years of supervisory or managerial experience per ANSI/ANS-3.1-2014 (4.3.1) OR Associate's degree in technical discipline, education, or training OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants" with 10 years of overall experience, which includes 4 years power plant, 2 years nuclear power plant experience and 1 years of supervisory or managerial experience per ANSI/ANS-3.1-2014 (4.3.1) Active SRO license, inactive SRO license or SRO certification Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Master's of Science in a technical discipline, education, or training Experience in the implementation of training programs Instructional experience Experience in leading teams from multiple organizations in accomplishing diverse tasks and assignments Experience on INPO Accreditation or Evaluation teams, benchmarking and peer assessment teams Knowledge of and experience with the systematic approach to training (SAT)
    $157.5k-175k yearly 2d ago
  • Service Manager

    Fred's Plumbing and Heating 3.7company rating

    Service manager job in Champaign, IL

    Are you ready to lead and inspire a team of skilled professionals while making a tangible impact in the HVAC, plumbing, and electrical services industry? At Fred's Plumbing and Heating, we're looking for a full-time Service Manager who's ready to take their career to the next level. Take charge of a rewarding role where you can grow and thrive. Apply today and join our team! WHAT'S IN IT FOR YOU? As our Service Manager, you'll earn competitive pay ranging from $30 to $35 per hour, plus bonuses and spiffs that recognize your impact. All that you need for this management position is: 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Bonus points for having an active Plumbing license and/or EPA certification (Not Required) HOW DO WE CARE FOR OUR TEAM? We know that we wouldn't have satisfied customers if we didn't have happy employees to serve them. That's why we make every effort to create a fun, positive work environment. We value our staff, and we show our appreciation with a well-stocked snack bar and fantastic benefits. We hope you'll join us and see what makes our team amazing! OUR EXCELLENT BENEFITS Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar WHAT CAN YOU EXPECT AS OUR SERVICE MANAGER? This is a full-time management position with 9-hour shifts from Monday to Thursday (7 AM - 4 PM) and a half-day Friday (7 AM - 11 AM) unless on-call. As our Service Manager, you'll oversee service operations and performance by monitoring margins, resolving callback issues, and managing warranty claims. You'll assist with dispatch and scheduling to maintain efficiency. In the field, you'll support technicians, provide training, and ensure compliance with safety standards. You'll also serve as the first point of escalation for employee concerns, promote team morale, and uphold customer service excellence through clear communication and problem resolution. A LITTLE BIT MORE ABOUT FRED'S PLUMBING AND HEATING For over 40 years, residents of the Champaign area have counted on our family-owned company to provide prompt, reliable service. We proudly offer installation, repair, and maintenance on everything from electrical panels to sewer lines to heating and cooling equipment. Whether a client needs an outlet rewired or a tankless water heater installed, no job is too small or too large for our experienced team to handle! TAKE THE NEXT STEP! Are you ready to take the next step in your management career and join a company that values your skills, leadership, and dedication? Apply now to be our Service Manager! Our initial application process is quick, easy, and mobile-friendly.
    $30-35 hourly 23d ago
  • Assistant Service Manager

    Heritage Tractor 3.6company rating

    Service manager job in Bloomington, IL

    Job Details Bloomington, IL Full Time $55000.00 - $70000.00 SalaryDescription Purpose: The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience. Responsibilities: Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing Review work order segments and ensure they include correct parts Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements Fields internal and external customer inquiries to the Service Department Maintains Service Department filings and records related to equipment manuals Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required. Support managing Work in Process (WIP) to less than 5% of Total Service Sales Monitor technician progress on jobs and engages other resources to improve job efficiency Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service Qualifications Experience, Education, Skills and Knowledge: Basic knowledge of accounting practices Ability to use standard John Deere applications, Microsoft Office, and internet functions Knowledge of office procedures General understanding of mechanical/technical terms is preferred High School Diploma or equivalent experience Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse Physical requirements include lifting at least 10 lbs.
    $55k-70k yearly 56d ago
  • Residential HVAC Service Manager

    Hoveln Heating and Cooling, Inc.

    Service manager job in Champaign, IL

    At Hoveln Heating & Cooling, Inc., we don't just keep homes comfortable - we create peace of mind. Our reputation is built on craftsmanship, reliability, and genuine care for our customers. As we continue to grow, we're searching for a Residential HVAC Service Manager who can bring clarity, confidence, and strong leadership to guide our service team toward shared success. About the Role As our Service Manager, you'll oversee the daily operations of our residential HVAC service department. You'll lead a talented group of technicians, make sound decisions in the moment, and ensure every customer has a positive experience. This role is ideal for someone who's level-headed, solution-oriented, and enjoys helping people perform at their best. What You'll Do * Lead, mentor, and motivate our residential HVAC service technicians. * Manage daily schedules, dispatching, and workflow to ensure efficient, on-time service. * Provide support and assist technicians with troubleshooting as needed. * Handle escalated service issues with professionalism, empathy, and sound judgment. * Track performance metrics and coach team members to reach department goals. * Uphold high standards for safety, workmanship, and customer satisfaction. * Collaborate closely with office staff, install teams, and sales for seamless customer communication. * Oversee warranty claims, billing accuracy, and service documentation. * Support ongoing training efforts to keep the team aligned with industry best practices. Pay: $75,000 - $85,000/year - Depending on Experience What You Bring * 5+ years of residential HVAC service experience or comparable industry experience. * Hands-on field experience is a plus. * At least 2 years in a supervisory or leadership role. * Strong communication and people skills - able to coach, guide, and inspire. * Calm, confident decision-making and steady problem-solving abilities. * Customer-focused mindset rooted in integrity and professionalism. * Experience with service management software (Field Edge, Service Titan, Housecall Pro, or something similar) What We Offer * Competitive base salary + performance bonuses * 100% company-paid health insurance * Paid time off and holidays * Ongoing training and leadership development * A supportive, family-oriented culture where your leadership truly matters
    $75k-85k yearly 10d ago
  • Contract Performance Manager

    GE Aerospace 4.8company rating

    Service manager job in Bloomington, IL

    Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world! As a Contract Performance Manager, you will have a major impact on GE Aerospace profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management. This role is responsible for ownership of contract productivity and overall supplier accountability in the Global Machining & Fabrications Commodity. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims. The role requires cross-functional leadership capability and has autonomy within your respective supply base. Plus, high levels of evaluative judgment and operational acumen are required to achieve outcomes. **Job Description** **Roles and Responsibilities** + This role sits within the Global Machining & Fabrications Commodity + Responsible for maximizing contract performance, while maintaining supplier relationships + Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings + Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance + Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.) + Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement + Leads cross functional teams to manage supplier relationships + Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers + Leads and is accountable for business approvals, supply award, and contract authoring + Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work + Assure timely resolution of supplier issues for assigned contracts + Function as liaison between internal organizations and suppliers for assigned contracts + In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services. Utilizes understanding of industry trends to inform decision making process. + Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies + Has the ability to evaluate quality of information received and questions conflicting data for analysis + Uses multiple internal and external resources outside of own function to help arrive at a decision + **Travel up to 25% required** **Required Qualifications** + Bachelor's degree from an accredited university or college + Minimum 5 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles **Desired Characteristics** + Demonstrated significant commercial leadership, and experienced in negotiating large, complex deals + Experienced in drafting, negotiating, and closing contracts, including business and legal terms + Acts with humility, seeks perspective of others, and creates an inclusive culture + Delivers with focus on key business objectives, working across large matrixed organizations + Leads with transparency to reach the best mutual outcomes for GE and GE partners + Demonstrated ability in leveraging creative commercial solutions and coaching the team to achieve the same + Demonstrated ability to build strong internal and external relationship + Strong communication skills + Strong interpersonal and leadership skills + Demonstrated ability to analyze and resolve problems + Demonstrated ability to lead programs / projects + Ability to document, plan, market, and execute programs + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. The base pay range for this position is 130,000.00 - 160,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on **December 4th** **, 2025** **.** _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $94k-120k yearly est. 8d ago
  • District Manager

    Syngenta Global 4.6company rating

    Service manager job in Champaign, IL

    At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Illinois. Territory: Central Illinois What will you be doing? * Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) * Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan * Define sales and market share targets based on current strategy and business plans * Implement Sales Force effectiveness measures based on agreed standard indicators * Ensure District operations are executed and aligned with the Syngenta Business strategy * Facilitate establishment of customer targets and the implementation of plans * Measure Sales Force performance and evaluate competencies for each employee * Monitor individual development plan for each direct report
    $87k-107k yearly est. 9d ago
  • Service Manager

    Fairstead ESC LLC

    Service manager job in Champaign, IL

    Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical and Dental through United Healthcare. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. #Indeed Exact compensation may vary based on skills, experience, and location. Salary Range$27-$29 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $27-29 hourly 15d ago
  • District Manager

    Potbelly Sandwich Shop

    Service manager job in Bloomington, IL

    Pay Transprency - $75,000-$85,000 + Shop Performance Bonus GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to: What's In It For You: * Competitive pay with performance-based annual raises! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify FOCUS People * Must ensure each shop has a great General Manager. * Continuously develop and train General Managers to the next level. * Must develop bench at every level from Shift Leader to District Manager. * Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration. * 40% of time must be spent on executing the People Plan and Coaching teams * Coach General Managers on conducting and implementing performance reviews and development plans. * Conduct performance reviews and provide continuous feedback and development. Hold team accountable. * Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders. * Knows how to and routinely identify internal talent, source and recruit. * Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level. * Hold effective monthly meetings with Shop Management team for goal alignment. * Act as communication liaison between Support Center and Shops. * Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.) Customers * Ensure all GMs hire nice people and teach them the Potbelly Advantage. * Drive the Food Loving Value deep into the shops. * Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service. * Analyze, address and improve results of the customer feedback program. * Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws. Sales * Develop the annual business plan for the Market. * Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook. * Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard. * Hold managers accountable for results of facility standards. * Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement. * Lead successful new shop openings in market/regions. Profit * Must know how to make more money; expert in Labor Costs, Food Costs and Controls. * Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans. * Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly. * Complete various audits to ensure that shops meet Potbelly standard practices and procedures (i.e., cash, security). PHYSICAL FUNCTIONS * Must have the ability/stamina to work a minimum of 50 hours a week. * Ability to stand/walk for 9-10 hours per day. * Ability to travel 80-90% in the field. * Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally. * Must be able to work in both warm and cool environments, indoors and outdoors. * Must be able to tolerate higher levels of noise from music, customer and employee traffic. * Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. * Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service. * Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person. * Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. EXPERIENCE, EDUCATIONS AND BEHAVIORS * Knows, lives and can teach The Potbelly Way. * Adopts the Potbelly Values as their personal values. * Has excellent communication skills, including active listening and the ability to ask great questions. * Has a sustained record of leading teams to success. * Possess an extremely strong work ethic. * Is educated and is an active learner * Has the initiative to solve problems and to get things done correctly and on time. * Has the ability to grow other leaders. * Has humility and self-confidence. * Knows how and successfully grows our sales/business profitably * BA/BS preferred. * At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization. * Proven track record of delivering results in a complex, fast-paced environment. * Demonstrated leadership capability to build strong teams and to achieve business goals. * Ability to relocate to other markets, preferred. * As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). * Microsoft Office skills. Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline: Applications must be submitted by [12/21/2025] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
    $76k-128k yearly est. 24d ago
  • District Manager

    SROA Property Management, LLC

    Service manager job in Bloomington, IL

    Job Description Become the newest member of our exciting team at SROA Capital as we redefine self-storage! At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row. SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally. The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers. Duties and Responsibilities Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals. Ensure each store achieves its targeted revenue projections. Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth. Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention. Develop the skills of store managers to ensure maximum profit potential. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Maintain a high level of orderliness throughout the stores by means of exemplary leadership. Qualifications Associates Degree in a related field or equivalent combination of education and experience. Previous multi-unit storage management experience. Minimum of 5 years in a supervisory position. Proven leadership experience in hiring, training, and retaining teams of hourly employees. Ability to visit multiple properties within a district. Strong financial, analytical, and time management skills. Proficient with Word and Excel and web-based systems. Proven results with the ability to drive revenue and control expenses to budget. Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers in person, in writing, and over the phone. Must be available to occasionally provide support to employees on weekends and select holidays, as needed. SROA Offers: Company Car Competitive pay with bonus potential UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $76k-128k yearly est. 29d ago
  • Director of Culinary Services

    Greencroft Communities

    Service manager job in Savoy, IL

    The Windsor of Savoy in Savoy, IL is an affiliate of Greencroft Communities in Goshen, IN. We offer senior independent living, assisted living and memory care services. Our residents are our first priority, and we are always team-focused and quality centered. We currently have an opening for the Director of Culinary Services at Windsor of Savoy. Do you have a passion for helping people and want to make a true impact in your next career move? If so, we would love to speak with you about this opportunity. As Director of Culinary Services at Windsor of Savoy, you will lead a talented team of Chefs, Assistant Chefs, Breakfast Attendants and Servers, providing them with the support and direction necessary to provide exceptional dining services for our residents. Salary Range: $59,862 - $73,465 (DOE) Job Description: Provide leadership and oversight for culinary operations on the campus. Responsible for the management of all aspects of culinary programs and delivery. Duties include: * Plan and review the organization of the department to assure appropriate staffing, scheduling, and supervision of all team members. * Develop, monitor, and review policies and procedures for all aspects of food production and delivery to assure operational efficiencies and adherence to state and federal guidelines and licensing protocols. * Coordinate culinary programs and delivery of services with other departments to assure resident satisfaction and positive inter-departmental collaboration. * Oversee menu planning, recipe development, and inventory. * Manage vendor relations and payment processing of culinary invoices through AP. * Organize culinary services at annual and monthly resident events as scheduled. Job Requirements/Qualifications: * Bachelors degree in Food & Nutrition or Culinary Arts required OR Four (4) years Food Service Management required in lieu of degree. * Three to five years of managerial experience required in the food service industry. * Working experience as a Chef is preferred. Benefits: * Medical/Dental/Vision * Company paid Life Insurance * 403(b) with employer match * PTO program * Additional supplemental benefits available
    $59.9k-73.5k yearly 9d ago
  • Service Manager - Managed Services

    Integrity Technology Solutions, Inc. 3.7company rating

    Service manager job in Bloomington, IL

    The Service Manager - Managed Services, is responsible for leading service delivery and team management functions at Integrity. This role ensures that our clients receive high-quality, consistent, and efficient IT services that align with our brand promise, Do It Right the First Time, and our core value, Learn and Teach Every Day. The Service Manager oversees the daily operations of the Managed Services team, driving performance, service quality, and process improvements to optimize efficiency and customer satisfaction. They play a critical role in ensuring adherence to best practices in system availability, security, and compliance while proactively identifying opportunities for service enhancements and operational improvements. Additionally, the Service Manager is responsible for the professional development of the Managed Services team, fostering a culture of continuous learning, accountability, and collaboration. This role requires strong leadership, critical thinking, and problem-solving skills to effectively manage escalations, drive operational success, and contribute to the company's strategic objectives. The Service Manager works closely with leadership, technical teams, and clients to maintain alignment between business goals and IT service delivery. This is a hybrid position requiring a minimum of two days in the office each week. Additional days may be required for new employee onboarding and team development. Key Responsibilities Service Delivery & Operational Excellence Ensure high-quality, consistent, and efficient IT service delivery that aligns with company standards and client expectations. Monitor and manage service request workflows to maintain operational efficiency and adherence to response and resolution objectives. Identify and implement process improvements to optimize service performance, increase system availability, and enhance security and compliance. Track and analyze key service metrics to assess team performance, service effectiveness, and client satisfaction. Proactively address service delivery challenges by implementing structured problem-solving approaches and process refinements. Oversee ticket management, escalations, and service-level performance, ensuring timely resolution of client issues. Collaborate with internal stakeholders to align IT service offerings with business goals and client needs. Team Leadership & Development Lead, mentor, and develop a high-performing Managed Services team. Foster a culture of accountability, learning, and continuous improvement through coaching, feedback, and professional development opportunities. Conduct quarterly conversations and set clear expectations for team members to drive individual and team success. Identify and cultivate future leaders by providing growth opportunities and leadership development. Ensure the team follows established processes and best practices for service delivery, documentation, and client communication. Client Engagement & Relationship Management Serve as a key point of contact for client service escalations, ensuring prompt and effective resolution. Partner with the Talent Development Director to align Managed Service team's skills with client needs and strategic objectives. Ensure a proactive approach to client communication, keeping clients informed of service updates, planned maintenance, and issue resolutions. Support cross-functional collaboration with other teams to improve service consistency and enhance the client experience. Strategic Planning & Business Alignment Contribute to the company's financial and operational goals by ensuring service efficiency, cost-effectiveness, and revenue optimization. Work with leadership and Human Resources to assess staffing needs and to hire, train, and retain a skilled and motivated team. Lead departmental meetings and provide insights and updates to ensure alignment with company initiatives. Compliance & Process Standardization Ensure team adherence to industry best practices, security protocols, and compliance requirements. Regularly audit time records, service tickets, and process compliance to uphold service standards and operational integrity. Continuously refine and enhance internal processes to improve efficiency, reduce errors, and maintain consistency across the team. Additional Responsibilities: Participate in professional training sessions and share key learnings to foster individual and organizational improvement. Perform additional duties as assigned to support company goals. Qualifications & Skills Technical & Service Management Expertise Proven experience in IT service management within a Managed Service Provider (MSP) or similar IT support environment preferred. Strong understanding of best practices for service delivery, incident management, and problem resolution. Experience managing ticketing systems to optimize IT service workflows. Ability to analyze service metrics, identify trends, and implement data-driven improvements to enhance team performance and client satisfaction. Broad technical background with exposure to both systems and networking, including: Windows Server, Active Directory, Group Policy, and Microsoft 365 administration Network infrastructure fundamentals Virtualization platforms and backup/disaster recovery solutions. Awareness of cloud platforms and security practices. Leadership & Team Development Demonstrated ability to lead, mentor, and develop a high-performing technical support team. Experience in coaching and performance management to drive accountability, professional growth, and team success. Strong collaboration and interpersonal skills to foster a positive team culture and encourage knowledge sharing. Ability to identify and develop future leaders within the team by providing structured growth opportunities. Critical Thinking & Problem-Solving Strong analytical skills to assess service challenges and implement effective solutions. Ability to prioritize and make data-driven decisions in a fast-paced environment. Proactive mindset with the ability to anticipate service challenges and implement preventive measures. Capacity to manage escalations and resolve conflicts while maintaining a client-focused approach. Client Engagement & Communication Excellent verbal and written communication skills to effectively communicate with stakeholders. Strong customer service orientation with a commitment to delivering a positive client experience. Ability to build and maintain client relationships through clear communication, responsiveness, and service excellence. Experience handling client escalations and service concerns with professionalism and problem resolution strategies. Business & Strategic Alignment Understanding of business financials related to service efficiency, billable work, and resource utilization. Ability to align IT service delivery with company objectives and contribute to strategic business planning. Software & Tools Proficiency Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting, documentation, and communication. Experience with ticketing platforms, such as ConnectWise, Autotask, or ServiceNow. Familiarity with collaboration platforms like Microsoft Teams, Slack, or Zoom. Physical Requirements and Work Environment Sitting for extended periods while working at a computer. Occasional lifting and moving of IT equipment (e.g., laptops, desktops, peripherals, or small networking devices) weighing up to 25 lbs. Hybrid work model - combination of remote work and in-office presence. Office setting: Open-space office environment with shared workstations and collaborative areas. Remote work: Requires a reliable internet connection and a dedicated workspace, free of distractions, for focus and productivity. Travel: This position requires occasional travel to client and prospect locations for meetings. Collaboration: Regular virtual meetings, calls, and team interactions through digital communication tools. Pace of work: Fast-paced environment requiring multitasking, attention to detail, and adaptability. Benefits Medical, dental and vision insurance Short and long term disability Life insurance 401(k) with company match Paid time off Company holidays Birthday bonus day Anniversary bonus day(s) Celebration day Paid certifications
    $60k-97k yearly est. Auto-Apply 60d+ ago
  • DINING SERVICES MANAGER

    Eurest 4.1company rating

    Service manager job in Normal, IL

    Job Description Salary Range: $65000 - $75000 / year Work Schedule: Mon - Fri: 5am - 2pm (Flex Scheduling) As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a medium to large volume location. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service management experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Communication skills both written and verbal. Financial, budgetary, accounting and computational skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1475301 Eurest XUE BAI [[req_classification]]
    $65k-75k yearly 11d ago
  • Service Manager - Bloomington Cycle & Fitness - Bloomington, IL

    Specialized Bicycles 4.5company rating

    Service manager job in Bloomington, IL

    ABOUT SPECIALIZED Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized. JOB SUMMARY Under the direction of the Store Manager, the Service Manager will oversee the bike department repair shop at Specialized. The service manager is ultimately responsible for maximizing rider-facing operational performance by providing help desk resources and technical advice to all service staff; solving high level problems; disseminating technical bulletins and new techniques; and detecting and diagnosing shop problems in structural and social interfaces. The service manager must also improve rider service quality results by continuously studying, evaluating, and re-designing the fixed processes of the department; informing, communicating, ands achieving service metrics; monitoring and analyzing results of said metrics; and implementing changes accordingly. HOW YOU'LL MAKE A DIFFERENCE Overall profitability of the department: covering and exceeding departments' run cost Lead service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, while exemplifying best practices for all service staff Overseeing and assigning workload, both when present and not, to ensure efficient flow and achieving 24-hour turn around (on all tickets not requiring special order) Manage all aspects of repair workflow: intake, job prioritization, service part order management, timely completion and quality of all work, and rider communication. Assist with general store tasks including the following: opening/closing of store, resolving customer service/POS issues, participating in community/marketing events and ongoing staff meetings to improve department and company. Monitor sell-through on all service-specific parts and accessories; establishing a “never-out” list made up of commonly needed shock seals, chains, cassettes, and cleats. Oversee and ensuring swift completion of all warranty issues and shop bikes Maintain primary point of contact with Specialized warranty representative Uphold all safety, cleanliness, and appropriate stocking of tools at workstations (service department and rider care) Staff has direction and is informed when manager is not present (days off, time off, etc.) so that all service members are working purposefully towards service goals Evaluate each employee's performance and is first point of contact when issues arise in service among riders, service employees, and the service/sales interface Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders WHAT YOU NEED TO WIN Passion for cycling and the Specialized brand A current or former retail employee with 1+ years of experience Excellent communication with the ability to effectively interact with riders and team members Must be able to work as business dictates which includes weekends Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching Able to lift at least 50 lbs. or more and use proper lifting skills TELL ME MORE Competitive health care (Medical PPO or HDHP)* Dental* Vision* Health Savings Account (HSA) Short and Long Term Disability Company sponsored life insurance Optional Term Life Insurance Optional Critical Illness insurance Optional Critical Accident insurance Competitive vacation package* 401(k) with match 8 Weeks paid parental leave Paid company holidays Employee discounts on all product Deep partner retail discounts Fitness & Events Reimbursement Uniform Allowance Employee Assistance Program Commuter Benefits *if applicable in state Family & Friends Discount *For eligible employees Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn , Instagram , and most importantly, our # DogsofSpecialized .
    $53k-86k yearly est. Auto-Apply 16d ago
  • Field Operations Manager, SOLitude

    Solitude Lake Management

    Service manager job in Normal, IL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation. The Field Operations Manager is responsible for coordinating and managing field activities, ensuring the successful execution of lake management projects, and maintaining high-quality standards across all operations. Duties & Responsibilities Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects. Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance. Provide guidance, training, and support to enhance team productivity and morale. Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction. Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed. Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations. Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness. Assist in the development and management of project budgets. Monitor project expenditures, identify cost-saving opportunities, and ensure projects are completed within budgetary constraints. Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations. Candidate Requirements Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders. Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation. Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements. Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments. Familiarity with GIS software and other relevant technology tools is a plus. Willingness to travel to project sites as needed. Must posses a valid driver's license from state of residence. Education Bachelor's degree in Environmental Science, Biology, Natural Resource Management, or related field highly desired. Master's degree preferred. Experience Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role. Skills & Competencies We are passionate about delivering excellent service to every customer. We value productive, long lasting relationships with our colleagues and customers. We work together to deliver great results. We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet. Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent is required to have: Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively. Incumbent will be subject to: Inside working conditions: The change of building environment such as with or without air conditioning and heating. Outdoor Stamina: Ability to work outdoors in various weather conditions. Manual Labor: Capable of lifting 50 pounds and performing physical tasks. Water Access: Comfortable working in and around water bodies, including swimming. Terrain Navigation: Agility to navigate uneven terrain safely. Safety Awareness: Adherence to safety protocols and proper use of PPE. Driving Requirements: Valid driver's license and clean driving record may be required. Communication Skills: Clear verbal and written communication abilities. Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. #Rentokil100 #LI-SM1 Base Pay RangeYearly: $46,000.00 - $75,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $46k-75k yearly Auto-Apply 56d ago
  • Field Operations Manager, SOLitude

    Rentokil Initial

    Service manager job in Normal, IL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation. The Field Operations Manager is responsible for coordinating and managing field activities, ensuring the successful execution of lake management projects, and maintaining high-quality standards across all operations. Duties & Responsibilities * Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects. * Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance. Provide guidance, training, and support to enhance team productivity and morale. * Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction. * Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed. * Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations. * Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness. * Assist in the development and management of project budgets. Monitor project expenditures, identify cost-saving opportunities, and ensure projects are completed within budgetary constraints. * Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations. Candidate Requirements * Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders. * Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation. * Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements. * Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments. * Familiarity with GIS software and other relevant technology tools is a plus. * Willingness to travel to project sites as needed. * Must posses a valid driver's license from state of residence. Education * Bachelor's degree in Environmental Science, Biology, Natural Resource Management, or related field highly desired. Master's degree preferred. Experience * Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role. Skills & Competencies * We are passionate about delivering excellent service to every customer. * We value productive, long lasting relationships with our colleagues and customers. * We work together to deliver great results. * We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet. Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent is required to have: * Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively. Incumbent will be subject to: * Inside working conditions: The change of building environment such as with or without air conditioning and heating. * Outdoor Stamina: Ability to work outdoors in various weather conditions. * Manual Labor: Capable of lifting 50 pounds and performing physical tasks. * Water Access: Comfortable working in and around water bodies, including swimming. * Terrain Navigation: Agility to navigate uneven terrain safely. * Safety Awareness: Adherence to safety protocols and proper use of PPE. * Driving Requirements: Valid driver's license and clean driving record may be required. * Communication Skills: Clear verbal and written communication abilities. Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. #Rentokil100 #LI-SM1 Base Pay Range Yearly: $46,000.00 - $75,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $46k-75k yearly 34d ago
  • Assistant Store Manager

    Francesca's Collections, Inc. 4.0company rating

    Service manager job in Champaign, IL

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * Paid Parental Leave * This opportunity offers a starting wage of $17.25 per hour. Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $17.3 hourly Auto-Apply 22d ago
  • Service Manager

    Fred's Plumbing and Heating 3.7company rating

    Service manager job in Champaign, IL

    Job Description Are you ready to lead and inspire a team of skilled professionals while making a tangible impact in the HVAC, plumbing, and electrical services industry? At Fred's Plumbing and Heating, we're looking for a full-time Service Manager who's ready to take their career to the next level. Take charge of a rewarding role where you can grow and thrive. Apply today and join our team! WHAT'S IN IT FOR YOU? As our Service Manager, you'll earn competitive pay ranging from $30 to $35 per hour, plus bonuses and spiffs that recognize your impact. All that you need for this management position is: 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Bonus points for having an active Plumbing license and/or EPA certification (Not Required) HOW DO WE CARE FOR OUR TEAM? We know that we wouldn't have satisfied customers if we didn't have happy employees to serve them. That's why we make every effort to create a fun, positive work environment. We value our staff, and we show our appreciation with a well-stocked snack bar and fantastic benefits. We hope you'll join us and see what makes our team amazing! OUR EXCELLENT BENEFITS Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar WHAT CAN YOU EXPECT AS OUR SERVICE MANAGER? This is a full-time management position with 9-hour shifts from Monday to Thursday (7 AM - 4 PM) and a half-day Friday (7 AM - 11 AM) unless on-call. As our Service Manager, you'll oversee service operations and performance by monitoring margins, resolving callback issues, and managing warranty claims. You'll assist with dispatch and scheduling to maintain efficiency. In the field, you'll support technicians, provide training, and ensure compliance with safety standards. You'll also serve as the first point of escalation for employee concerns, promote team morale, and uphold customer service excellence through clear communication and problem resolution. A LITTLE BIT MORE ABOUT FRED'S PLUMBING AND HEATING For over 40 years, residents of the Champaign area have counted on our family-owned company to provide prompt, reliable service. We proudly offer installation, repair, and maintenance on everything from electrical panels to sewer lines to heating and cooling equipment. Whether a client needs an outlet rewired or a tankless water heater installed, no job is too small or too large for our experienced team to handle! TAKE THE NEXT STEP! Are you ready to take the next step in your management career and join a company that values your skills, leadership, and dedication? Apply now to be our Service Manager! Our initial application process is quick, easy, and mobile-friendly.
    $30-35 hourly 27d ago
  • District Manager

    Syngenta Group 4.6company rating

    Service manager job in Champaign, IL

    Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Illinois. Territory: Central Illinois What will you be doing? Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan Define sales and market share targets based on current strategy and business plans Implement Sales Force effectiveness measures based on agreed standard indicators Ensure District operations are executed and aligned with the Syngenta Business strategy Facilitate establishment of customer targets and the implementation of plans Measure Sales Force performance and evaluate competencies for each employee Monitor individual development plan for each direct report Qualifications Bachelor of Arts or Bachelor of Science in Agriculture or a non-Agriculture discipline or higher with significant industry background 5+ years in Sales and/or Sales Management Strong sense of customer focus and demonstration of excellent sales and negotiations skills Strategic Sales Management and Change Management experience Agronomic Knowledge relevant to the Commercial Seeds Sales business Preferred Requirements: Demonstrated Sales Management (hiring, deployment, development) Demonstrated Leadership Experience Demonstrated work/life balance and the ability to coach others in this area Field Marketing and Campaign Management development and implementation experience Business Analytical and Planning skills related to Sales Management Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 5A #LI-NL2
    $87k-107k yearly est. 9d ago
  • Service Manager

    Fairstead ESC

    Service manager job in Champaign, IL

    Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical and Dental through United Healthcare. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. #Indeed Exact compensation may vary based on skills, experience, and location. Salary Range$27-$29 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $27-29 hourly Auto-Apply 3d ago
  • Director of Culinary Services

    Greencroft Communities

    Service manager job in Savoy, IL

    The Windsor of Savoy in Savoy, IL is an affiliate of Greencroft Communities in Goshen, IN. We offer senior independent living, assisted living and memory care services. Our residents are our first priority, and we are always team-focused and quality centered. We currently have an opening for the Director of Culinary Services at Windsor of Savoy. Do you have a passion for helping people and want to make a true impact in your next career move? If so, we would love to speak with you about this opportunity. As Director of Culinary Services at Windsor of Savoy, you will lead a talented team of Chefs, Assistant Chefs, Breakfast Attendants and Servers, providing them with the support and direction necessary to provide exceptional dining services for our residents. Salary Range: $59,862 - $73,465 (DOE) Job Description: Provide leadership and oversight for culinary operations on the campus. Responsible for the management of all aspects of culinary programs and delivery. Duties include: Plan and review the organization of the department to assure appropriate staffing, scheduling, and supervision of all team members. Develop, monitor, and review policies and procedures for all aspects of food production and delivery to assure operational efficiencies and adherence to state and federal guidelines and licensing protocols. Coordinate culinary programs and delivery of services with other departments to assure resident satisfaction and positive inter-departmental collaboration. Oversee menu planning, recipe development, and inventory. Manage vendor relations and payment processing of culinary invoices through AP. Organize culinary services at annual and monthly resident events as scheduled. Job Requirements/Qualifications: Bachelor's degree in Food & Nutrition or Culinary Arts required OR Four (4) years Food Service Management required in lieu of degree. Three to five years of managerial experience required in the food service industry. Working experience as a Chef is preferred. Benefits: Medical/Dental/Vision Company paid Life Insurance 403(b) with employer match PTO program Additional supplemental benefits available
    $59.9k-73.5k yearly 6d ago

Learn more about service manager jobs

How much does a service manager earn in Champaign, IL?

The average service manager in Champaign, IL earns between $45,000 and $116,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Champaign, IL

$72,000

What are the biggest employers of Service Managers in Champaign, IL?

The biggest employers of Service Managers in Champaign, IL are:
  1. Fred Smith Plumbing & Heating
  2. Hoveln Heating and Cooling, Inc.
  3. Texas Roadhouse
  4. Fairstead ESC
  5. Fairstead ESC LLC
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