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Service manager jobs in Champaign, IL - 597 jobs

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  • Champaign--Customer Service Manager

    Binny's Beverage Depot 4.4company rating

    Service manager job in Champaign, IL

    Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs - Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the cu Customer Service Manager, Service Manager, Customer Service, Assistant Manager, Customer Experience, Store Associate, Retail
    $32k-47k yearly est. 4d ago
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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Bloomington, IL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • REVELxp - Operations Manager, University of Illinois

    AEG 4.6company rating

    Service manager job in Champaign, IL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. Rhino Sports & Entertainment is a division of REVELXP that provides event staffing personnel to local universities and other venues for a range of large-scale sports and collegiate events. The Operations Manager is an employee of REVELXP who manages all aspects of staffing and operations for guest services at large scale events. This position has the responsibility to recruit local staff, hire and train qualified individuals based on company standards, and manage both the team and the event operations at the venue on the event day. The focus is to satisfy the full deployment request by the client(s) for every assigned event. In addition, this position will manage the full-time account management staff at the assigned location. This position will involve night, weekend, and holiday work and the potential for some travel. KEY RESPONSIBILITIES Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits. Provide leadership to all account staff in the office and at events, including addressing challenges and needs before, during and after events, displaying quick, decisive thinking and an ability to use good judgment in applying the best possible outcomes for all involved. Establish and maintain constructive relationships with clients, and address concerns in a positive, professional manner. Lead large-scale staff training to both company and client's venue standards, such as Venue Breakouts, Emergency Management, Customer Service, Positive Team Environment, and Staff Job Duties. Manage the assigned location's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups. Communicate regularly with the REVELXP Divisional Management Team providing regular updates on internal and external account operations. Create and track all event invoices using the workforce management solution system. Ensure team compliance with all company administrative policies and procedures. Ensure capability to work longer hours/days as necessitated by large events and extensive training sessions. KEY ACCOUNTABILITIES Work calmly, quickly and energetically in a fast-paced environment, efficiently handling multiple tasks Successfully operate with a significant level of independence in the management of day-to-day duties and responsibilities Lead by positive example professionally and personally Respond to change and constructive feedback in a positive and productive way Emphasize exceptional customer service Demonstrate effective organization and attention to small, yet critical, details Demonstrate excellent problem solving and negotiation skills
    $66k-89k yearly est. 5d ago
  • Residential Services Manager

    Fred's Plumbing and Heating 3.7company rating

    Service manager job in Champaign, IL

    Job Description Are you an experienced leader in the residential HVAC, plumbing, and mechanical services industry? Do you excel at managing teams, coordinating schedules, and delivering exceptional service? Fred's Plumbing and Heating is looking for a full-time Residential Services Manager to oversee our operations in Champaign, IL. If you're ready for a leadership role where your skills and expertise will make a difference, apply today! PAY: We offer our Residential Services Manager competitive pay between $30 and $35 per hour, plus bonuses and spiffs based on performance. BENEFITS: Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar SCHEDULE: This is a full-time management position with 9-hour shifts from Monday to Thursday, 7 AM to 4 PM, and a half-day Friday from 7 AM to 11 AM, unless on-call. WHAT WE'RE ALL ABOUT For over 40 years, our family-owned company has proudly served the Champaign area with reliable installation, repair, and maintenance services, from electrical panels to heating and cooling systems. No job is too small or large for our skilled team! We believe that happy employees lead to satisfied customers. That's why we cultivate a fun work environment and show our appreciation with a well-stocked snack bar and great benefits. Join us and discover what makes our team special! WHAT WE'RE LOOKING FOR IN A RESIDENTIAL SERVICES MANAGER If you meet the following qualifications, we want you as our Residential Services Manager! 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Having an active plumbing license and/or EPA certification is preferred. Keep reading to learn more about this management position! DAY-TO-DAY As the Residential Services Manager, you will begin your day by reviewing schedules and preparing your team for success. You'll monitor service call margins, adjust for better performance, and support technicians in the field by resolving challenges, maintaining quality, and providing training. You'll also handle callback issues, manage warranty claims, and assist with dispatch to ensure efficiency. Additionally, you'll be the first point of escalation for employee concerns, promote high morale, and ensure safety and compliance. Through effective communication and problem-solving, you'll uphold our commitment to excellent customer service and team accountability. Are you ready to take on a management role and join a company that values your expertise and commitment? Apply to Fred's Plumbing and Heating today! Our initial application process is quick, easy, and mobile-friendly. Let's build a successful future together!
    $30-35 hourly 16d ago
  • Branch Manager

    First Mid Bank & Trust 4.0company rating

    Service manager job in Charleston, IL

    Branch Manager Location: Charleston, IL At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. As a First Mid leader, a Branch Manager serves as a champion of this mission. Responsibilities include, but are not limited to: General: Oversees operational and sales function of larger volume branch or stand-alone banking centers in the individual market areas. Responsible for leading the team to ensure an exceptional customer and team member experience. Acts with confidence by answering customer questions and owning customer issues. Maintains a position of trust and responsibility by keeping all customer or team member information confidential. More community-focused, sales leader. Stays abreast of industry knowledge, regulations, and changing environment in the financial industry. Manages and ensures internal changes to processes and procedures are communicated and implemented. Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards. May process consumer loan requests. Resolves customer concerns and issues when needed. Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge. Oversees the training of the Deposit Service team to operate the branch. Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation. Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility. Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development. Responsible for monitoring Branch income and annual budgeting. Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective . May be required to work in other First Mid Banking centers Sales: Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products. Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership. Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community events, etc.) as directed. Communicates corporate initiatives to generate understanding from the team and connect to the Bank's values and culture. Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication. Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors' rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities. Qualifications Education: Bachelor's Degree preferred. Associate's degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team. Experience: Minimum 5 years of retail sales and customer service experience. ***Management experience is a must*** Skills: Must be able to demonstrate an understanding of advanced math functions that will allow for the analysis of credit and financial information. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $51,000 - $63,750 per year Apply for this Position
    $51k-63.8k yearly 4d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Service manager job in Decatur, IL

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
    $29k-39k yearly est. 4d ago
  • Customer Service Assistant Manager

    Champaign Park District 3.5company rating

    Service manager job in Champaign, IL

    Customer Service Assistant Manager - Sholem Aquatic Center Champaign Park District - Seasonal, Non-Exempt (not to exceed six months) Season runs March through September About the Job The Customer Service Assistant Manager plays a key role in creating a welcoming, organized, and efficient experience for guests at Sholem Aquatic Center. Supporting front desk, admissions, and water slide operations, this position helps ensure smooth daily procedures, excellent customer service, accurate cash handling, and strong support for seasonal staff throughout the aquatic season. Summary of Responsibilities Support front desk, admissions, concessions, and water slide operations Provide friendly, professional customer service to patrons and staff Assist with daily opening and closing procedures, including cash control and deposits Handle admissions and concession sales accurately, including making change Maintain cleanliness of the concessions deck and admissions areas Assist with training, scheduling, supervising, and evaluating seasonal front desk staff Help coordinate bookings for groups, birthday parties, and facility rentals Maintain accurate records of revenue and daily receipts Answer incoming phone calls and provide information on pool programs and events Assist with staff meetings, training sessions, and special events Ensure compliance with safety policies, confidentiality standards, and Park District procedures Perform other related duties as assigned Why Work With Us? Gain valuable supervisory and leadership experience in a fast-paced aquatic environment Build strong customer service, cash handling, and administrative skills Be part of a supportive team that values professionalism, teamwork, and community impact Enjoy a dynamic, outdoor workplace during the summer season Benefits Summary Seasonal, non-exempt hourly position Training provided by the Champaign Park District, including: First Aid, AED, and CPR Heads Up Concussion Training Mandated Reporter and Harassment Prevention Training Bloodborne Pathogen Training HR and Recreation Software Training Facility and Driver Training About the Champaign Park District The Champaign Park District is dedicated to enhancing community quality of life through parks, recreation programs, and facilities that promote health, wellness, and connection. Our team is committed to providing safe, inclusive, and engaging experiences for residents and visitors of all ages. Who This Position Is Ideal For This role is ideal for individuals who enjoy working with the public, thrive in a leadership-support role, and have experience with cash handling and team coordination. If you are organized, reliable, enjoy mentoring staff, and want to make a positive impact in a community-focused aquatic facility, this is a great opportunity for you. Equal Opportunity Employer Disclaimer The Champaign Park District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status. We are committed to providing a workplace that is free from discrimination and harassment of any kind. All employees are required to comply with our equal opportunity and harassment laws, policies, and procedures. Qualifications Must be at least 18 years of age. Previous cash handling experience required. Ability to effectively use a computer with a touchscreen, mouse, and keyboard. Strong communication skills and ability to work cooperatively with staff and the public. Understanding cash control procedures and daily receipts. Ability to accurately calculate transactions and make change. Ability to plan, organize, and support front desk/admissions operations. Previous experience leading and supervising staff preferred.
    $32k-52k yearly est. 12d ago
  • Route Service Manager

    Interstate 3.8company rating

    Service manager job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies. Establish, build and maintain good dealer relationships. Effectively manage consignment programs to help dealers increase sales and drive retention. Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date. Invoice all units that fail to last warranty period. Rotate batteries to maintain quality product and service standards. Collect and handle payments on account, which may include cash, checks and money orders. Collect and return junk and/or used batteries. Load and unload truck. Qualifications: Must possess current DOT Medical Certification and maintain clean driving record. Depending on equipment that will be operated, a Class A or B Commercial Driver's License may be required. Prior driving and customer service experience highly desirable. Good communication skills. Ability to interact effectively with customers. Strong customer service skills. High school diploma or GED equivalent. Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions. Work Environment: Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to regularly lift and/or move 50+ lbs. without assistance. Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $59k-82k yearly est. Auto-Apply 45d ago
  • Route Service Manager

    Interestate Batteries

    Service manager job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: * Deliver batteries and provide service each dealer on your route in a timely manner. * Follow all Environmental Health and Safety rules and policies. * Establish, build and maintain good dealer relationships. * Effectively manage consignment programs to help dealers increase sales and drive retention. * Complete documentation on a timely basis. * Maintain the route by keeping displays clean and keeping dealer list up to date. * Invoice all units that fail to last warranty period. * Rotate batteries to maintain quality product and service standards. * Collect and handle payments on account, which may include cash, checks and money orders. * Collect and return junk and/or used batteries. * Load and unload truck. Qualifications: * Must possess current DOT Medical Certification and maintain clean driving record. * Depending on equipment that will be operated, a Class A or B Commercial Driver's License may be required. * Prior driving and customer service experience highly desirable. * Good communication skills. * Ability to interact effectively with customers. * Strong customer service skills. * High school diploma or GED equivalent. * Ability to read, write and compute basic math. Scope Data: * Uses frequent independent judgment when making decisions. Work Environment: * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to regularly lift and/or move 50+ lbs. without assistance. * Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $56k-93k yearly est. Auto-Apply 43d ago
  • Residential HVAC Service Manager

    Hoveln Heating and Cooling, Inc.

    Service manager job in Champaign, IL

    At Hoveln Heating & Cooling, Inc., we don't just keep homes comfortable - we create peace of mind. Our reputation is built on craftsmanship, reliability, and genuine care for our customers. As we continue to grow, we're searching for a Residential HVAC Service Manager who can bring clarity, confidence, and strong leadership to guide our service team toward shared success. About the Role As our Service Manager, you'll oversee the daily operations of our residential HVAC service department. You'll lead a talented group of technicians, make sound decisions in the moment, and ensure every customer has a positive experience. This role is ideal for someone who's level-headed, solution-oriented, and enjoys helping people perform at their best. What You'll Do * Lead, mentor, and motivate our residential HVAC service technicians. * Manage daily schedules, dispatching, and workflow to ensure efficient, on-time service. * Provide support and assist technicians with troubleshooting as needed. * Handle escalated service issues with professionalism, empathy, and sound judgment. * Track performance metrics and coach team members to reach department goals. * Uphold high standards for safety, workmanship, and customer satisfaction. * Collaborate closely with office staff, install teams, and sales for seamless customer communication. * Oversee warranty claims, billing accuracy, and service documentation. * Support ongoing training efforts to keep the team aligned with industry best practices. Pay: $75,000 - $85,000/year - Depending on Experience What You Bring * 5+ years of residential HVAC service experience or comparable industry experience. * Hands-on field experience is a plus. * At least 2 years in a supervisory or leadership role. * Strong communication and people skills - able to coach, guide, and inspire. * Calm, confident decision-making and steady problem-solving abilities. * Customer-focused mindset rooted in integrity and professionalism. * Experience with service management software (Field Edge, Service Titan, Housecall Pro, or something similar) What We Offer * Competitive base salary + performance bonuses * 100% company-paid health insurance * Paid time off and holidays * Ongoing training and leadership development * A supportive, family-oriented culture where your leadership truly matters
    $75k-85k yearly 18d ago
  • Retail Services Experience Supervisor

    Best Buy 4.6company rating

    Service manager job in Champaign, IL

    As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do * Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences * Provide work direction, ongoing training, career development and performance management to your employees * Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance * Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks Basic qualifications * 1 year of experience as a supervisor or manager in business, military or related fields * 1 year of experience in services, customer service or related field Preferred qualifications * 1 year of retail experience * Previous profit and loss (P&L) ownership, including forecasting for expense/labor management * Experience driving key business performance indicators, such as revenue and operating income * Experience analyzing business results * Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.Auto Req. ID1014567BR Location Number 000046 Champaign IL Store Address 2117 N Prospect Ave$20.2 - $31.24 /hr Pay Range $20.2 - $31.24 /hr
    $20.2-31.2 hourly 3d ago
  • District Manager

    Syngenta Group 4.6company rating

    Service manager job in Champaign, IL

    Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Illinois. Territory: Central Illinois What will you be doing? Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan Define sales and market share targets based on current strategy and business plans Implement Sales Force effectiveness measures based on agreed standard indicators Ensure District operations are executed and aligned with the Syngenta Business strategy Facilitate establishment of customer targets and the implementation of plans Measure Sales Force performance and evaluate competencies for each employee Monitor individual development plan for each direct report Qualifications Bachelor of Arts or Bachelor of Science in Agriculture or a non-Agriculture discipline or higher with significant industry background 5+ years in Sales and/or Sales Management Strong sense of customer focus and demonstration of excellent sales and negotiations skills Strategic Sales Management and Change Management experience Agronomic Knowledge relevant to the Commercial Seeds Sales business Preferred Requirements: Demonstrated Sales Management (hiring, deployment, development) Demonstrated Leadership Experience Demonstrated work/life balance and the ability to coach others in this area Field Marketing and Campaign Management development and implementation experience Business Analytical and Planning skills related to Sales Management Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 5A #LI-NL2
    $87k-107k yearly est. 59d ago
  • Service Manager

    Fairstead ESC

    Service manager job in Champaign, IL

    Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical Insurance through Meritain Health. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. Exact compensation may vary based on skills, experience, and location. Salary Range$27-$29 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $27-29 hourly Auto-Apply 3d ago
  • Service Director

    Woda Cooper

    Service manager job in Champaign, IL

    Multi-State Service Director Preferred Candidate will be an Illinois Resident The Service Director - Management is responsible for overall supervision of the daily operations and maintenance of all properties within a designated region. The Service Director - Management supervises a team of Senior Service Technicians and Service Technician staff and ensures that the properties within a specified region are well-maintained, clean, and safe for occupants. This position identifies, manages response and vendor work for large property issues to include oversite to ensure large project completion. This position requires strong leadership, communication, and organizational skills and the ability to manage multiple projects simultaneously. This position works remotely with an expectation of multi-State travel at least 85% of time. Reports To: Regional Vice President Duties/Responsibilities: Supervise regional and site maintenance staff, including scheduling, assigning tasks, and monitoring performance. Oversee maintenance and repair of building systems, including HVAC, electrical, plumbing, and mechanical. Develop and implement preventative maintenance programs to ensure optimal performance of building systems and equipment. Conduct regular inspections to ensure that the properties are clean, safe, and well-maintained. Respond to emergencies and urgent maintenance requests in a timely manner. Manage the procurement and inventory of supplies and equipment needed for property maintenance and operations. Ensure compliance with all relevant building codes, safety regulations, and other legal requirements. Manage vendor relationships and contracts for outsourced construction and maintenance services. Collaborate with other departments to ensure that property needs are met, including security, IT, Construction, Development, Facilities and Accounting. Manage Q5 and Warranty walk process for turnover of new construction and rehabilitated properties. Act as a liaison with Construction and Development for prospective and new projects. Manage and facilitate all training plans and initiatives to ensure continuing education for the Senior Service Technicians, Service Technicians, vendors, and other 3 rd parties. Participate in the preparation of property budgets, including tracking expenses and making budget recommendations. Maintain accurate and up-to-date records and documentation related to property operations and maintenance. Complete Service Requests/Work Orders as needed. Complete building maintenance as needed. Perform other duties as assigned by Leadership. Education and Experience: High school diploma or equivalent; some college coursework in facilities management or a related field preferred 3-5 years of experience in facilities management or a related field Strong leadership and supervisory skills Knowledge of building systems, including HVAC, electrical, plumbing, and mechanical Knowledge of building codes, safety regulations, and other legal requirements Strong communication and interpersonal skills Ability to work independently and as part of a team Proficient in Microsoft Office and property management software BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: Medical, Dental and Vision Short Term Disability and Life Insurance 401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) Cell Phone Discount 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays! Fitness Reimbursement Professional Development Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 17 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. Qualifications Required Skills and Abilities: Ability to stand, walk, and/or sit for extended periods of time Ability to lift and carry up to 50 pounds Ability to climb stairs and ladders Ability to work in a variety of environmental conditions, including hot or cold temperatures, noise, and dust Ability to work cooperatively with vendors, departments, leadership and property staff Ability to train and teach large groups Physical Requirements: Must possess a valid driver's license and insurance.
    $66k-112k yearly est. 12d ago
  • Office Manager for Gift and Record Services

    Illinois State University 4.0company rating

    Service manager job in Normal, IL

    section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Fax: ************, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Mackenzie Chapman Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/16/2026 03:05 PM CST Application Closes: 01/30/2026 11:55 PM CST
    $76k-117k yearly est. Easy Apply 6d ago
  • Service Manager - Bloomington Cycle & Fitness - Bloomington, IL

    Specialized Bicycles 4.5company rating

    Service manager job in Bloomington, IL

    ABOUT SPECIALIZED Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized. JOB SUMMARY Under the direction of the Store Manager, the Service Manager will oversee the bike department repair shop at Specialized. The service manager is ultimately responsible for maximizing rider-facing operational performance by providing help desk resources and technical advice to all service staff; solving high level problems; disseminating technical bulletins and new techniques; and detecting and diagnosing shop problems in structural and social interfaces. The service manager must also improve rider service quality results by continuously studying, evaluating, and re-designing the fixed processes of the department; informing, communicating, ands achieving service metrics; monitoring and analyzing results of said metrics; and implementing changes accordingly. HOW YOU'LL MAKE A DIFFERENCE Overall profitability of the department: covering and exceeding departments' run cost Lead service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, while exemplifying best practices for all service staff Overseeing and assigning workload, both when present and not, to ensure efficient flow and achieving 24-hour turn around (on all tickets not requiring special order) Manage all aspects of repair workflow: intake, job prioritization, service part order management, timely completion and quality of all work, and rider communication. Assist with general store tasks including the following: opening/closing of store, resolving customer service/POS issues, participating in community/marketing events and ongoing staff meetings to improve department and company. Monitor sell-through on all service-specific parts and accessories; establishing a “never-out” list made up of commonly needed shock seals, chains, cassettes, and cleats. Oversee and ensuring swift completion of all warranty issues and shop bikes Maintain primary point of contact with Specialized warranty representative Uphold all safety, cleanliness, and appropriate stocking of tools at workstations (service department and rider care) Staff has direction and is informed when manager is not present (days off, time off, etc.) so that all service members are working purposefully towards service goals Evaluate each employee's performance and is first point of contact when issues arise in service among riders, service employees, and the service/sales interface Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders WHAT YOU NEED TO WIN Passion for cycling and the Specialized brand A current or former retail employee with 1+ years of experience Excellent communication with the ability to effectively interact with riders and team members Must be able to work as business dictates which includes weekends Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching Able to lift at least 50 lbs. or more and use proper lifting skills TELL ME MORE Competitive health care (Medical PPO or HDHP)* Dental* Vision* Health Savings Account (HSA) Short and Long Term Disability Company sponsored life insurance Optional Term Life Insurance Optional Critical Illness insurance Optional Critical Accident insurance Competitive vacation package* 401(k) with match 8 Weeks paid parental leave Paid company holidays Employee discounts on all product Deep partner retail discounts Fitness & Events Reimbursement Uniform Allowance Employee Assistance Program Commuter Benefits *if applicable in state Family & Friends Discount *For eligible employees Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn , Instagram , and most importantly, our # DogsofSpecialized .
    $53k-86k yearly est. Auto-Apply 36d ago
  • Service Manager

    Sciens Building Solutions

    Service manager job in Latham, IL

    IN A NUTSHELL Sciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) * Manage the service department of assigned Division. * Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers. * Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs. * Responsible for executing service inspections on time and resolution of system deficiencies. * Responsible for developing a budget and meeting revenue and gross margin targets. * Responsible for delivering projects within the original budgeted cost. * Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed. * Responsible for efficient asset management, such as inventory and company service vehicles. * Responsible for building a high-performance culture to include annual performance reviews and development initiatives. * Responsible for manpower planning and allocation. * Responsible in part for customer satisfaction and cash collections. * Works closely with the sales and installation teams to support the growth and profitability of the Division. * Responsible for control and calibration of inspection, measuring, and testing equipment. * Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives. WHAT WE LIKE ABOUT YOU * Two to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment. * Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. * Strong, positive team builder with leadership ability. * Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems. * Strong understanding of Profit and Loss statements and key financial drivers. * Ability to attract, develop, grow, and retain a team. * Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. * Valid driver's license. * Must be able to pass a background check and drug screening. * Able to work independently. * Excellent organizational, decision-making, and communication skills. * Proficient in NFPA codes and standards. * Strong computer skills; proficient at Microsoft Office. * Knowledge of OSHA safety standards. * NICET Level II. WHAT WE'RE BRINGING TO THE TABLE * Competitive salary based on qualifications. * Paid time off plan and holidays. * 401(k) matching. * Short term and long-term disability. * Medical, dental, and vision plans with options. * Life insurance. * Company cell phone, laptop, and vehicle. * Professional career development opportunities. Pay Rate: $75,000- $100,000 annually depending on experience.
    $75k-100k yearly 38d ago
  • Ascending Service Manager

    Groundworks 4.2company rating

    Service manager job in Bloomington, IL

    Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is seeking a talented Ascending Service Manager to join our tribe in Bloomington, IL! The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Ascending Service Managers should be able to achieve excellent customer service at all times. Duties and responsibilities Develop and lead effective weekly trainings Evaluate field performance and deliver feedback in a 1:1 setting Create and implement effective development and disciplinary plans Learn all aspects of the Service Managers Day to day responsibilities Other duties as assigned. It is an essential function of this job that the employee regularly and reliably reports to work on time each working day Minimum Requirements High school diploma or GED. Knowledge of terminology, methods and best practices used in the foundation repair Proven experience in Service and/or customer service Qualifications Successfully proven KPIs as a Certified Field Inspector or Service Technician Proficiency in Excel and other data management tools. Proven experience in Service and/or customer service. Proficient in all Microsoft Office applications. The ability to work in a fast-paced environment. Excellent problem-solving skills. Strong management and leadership skills. Effective communication skills. Exceptional customer service skills. Working conditions Will work in an office setting but will occasionally be required to travel to work sites or construction branch locations, where the employee will visit with customers and employees to ensure quality of sales. S/he may be exposed to loud noise level as well as fumes or airborne particles, moving mechanical parts and vibration. The position works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. Requirements & Perks Full-time Onsite: 14678 E 925 North Rd, Building 5, Bloomington, IL 61705 Base salary ($35,568) + lucrative commission and bonus opportunities Employee Ownership What we Provide: Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture
    $35.6k yearly Auto-Apply 20d ago
  • Elementary Services Director

    Don Moyer Boys & Girls Club 4.0company rating

    Service manager job in Champaign, IL

    The Elementary Services Director is responsible for managing the delivery of afterschool and Summer Day Camp programming, overseeing the daily operations of DMBGC's elementary programs to ensure quality, targeted programming for youth aged 6-11.This includes accountability for member recruitment/enrollment and program management, supervision and training of program staff, family involvement, school relationships and ensuring that members are provided with high-quality programming that promotes physical activity, pro-social engagement, community service, career and academic development as well as healthy lifestyles. This is a full-time, exempt position with excellent benefits. Leadership and Supervision Supervises, trains, coaches, and evaluates part- and full-time Elementary Program Staff with support from Chief Operating Officer Establishes and implements program goals and objectives pursuant to organizational mission and goals, in accordance with the Chief Operating Officer and Chief Executive Officer Provides guidance on classroom and behavior management to Elementary Program Staff in accordance with organizational policies, procedures, and handbooks Provides general leadership and guidance to program staff, volunteers, and interns Ensures program staff, volunteers, interns, and members understand organizational mission and vision as well as program goals objectives; provides opportunities for feedback and information sharing Program Quality and Safety Develops and supports with implementation of age-appropriate youth programs that support DMBGC's five core program areas Regularly monitors program implementation and activity completion to ensure quality programming is being offered daily Monitors youth engagement and satisfaction for continuous improvement activities Supports with development and adherence to daily programming schedule including classroom staffing assignments to ensure appropriate ratios are maintained at all time Ensures a healthy, safe environment with well-maintained facilities, equipment, and supplies Ensures that policies and procedures are being upheld at all times and reports violations as appropriate Data and Compliance Ensures that MyClubHub database is utilized and that attendance and program data are accurately reflected and recorded Reviews all program-related grant requirements to ensure appropriate outcomes and use of funds Supports membership registration and volunteer processes by providing up-to-date program information Responsible for report card data collection process and reviewing records to ensure accuracy and completeness. Participates in the monitoring and adherence to the program budget, completed requisition requests for needed purchases, and oversees program compliance with Club financial and accounting policies Communications and Public Relations Coordinate outreach activities to meet average daily attendance goals and develop relationships with local schools to increase awareness of programs and services Maintains frequent, close contact with internal Club staff, external community partners, and Club members and their families Supports planning special events which require member or Club staff support or involvement Additional Responsibilities May be required to operate Club vehicle May be required to work evenings or weekends to support special events and programming Other duties as assigned Qualifications Bachelor's Degree in recreation, elementary education, child or human development, psychology, social work, or related field Three or more years of direct supervision or management of a team of 10+ Previous experience with a youth development organization (direct programming preferred) Ability to work flexible schedule based upon program/organizational needs Group leadership skills, including an understanding of group dynamics Valid Driver's License and be approved by the Club's auto insurance provider Benefits Health, Dental, and Vision Insurance: Comprehensive coverage for eligible full-time employees, with DMBGC covering 100% of individual health insurance premiums. Dependent coverage is available via payroll deduction. Coverage begins the first of the month after 30 days of employment. Paid Time Off: Two weeks of vacation earned annually, 11 paid holidays, and sick time accrual at 1.85 hours per pay period. Retirement Plan: DMBGC contributes 10% of your annual salary to a pension account after one year of continuous employment. Employees are fully vested after three years. Voluntary 403(b) contributions are also available. Additional Policies and Benefits: Detailed in the DMBGC Employee Manual, provided upon hire.
    $22k-27k yearly est. 17d ago
  • Office Manager for Gift and Record Services

    Illinois State 4.0company rating

    Service manager job in Normal, IL

    Office Manager for Gift and Record Services Job no: 521182 Work type: On Campus Title: Office Manager for Gift and Record Services Division Name: University Advancement Department: Advancement & Foundation Operations Job Summary This position provides a wide variety of administrative assistance with daily activities requiring the use of discretion, independent judgment, and initiative under supervision of the Director of Gift & Record Services/Prospect Management & Research. This position assists with the operations of the Gift & Record Services sub-department. The primary responsibility is to serve as the cash desk and communicator for gift processing. At the cash desk this includes mail, deposits, scanning, and letter production. As a point of communication this includes answering the main phone line, owning group inboxes, and related information sharing. This position works with the public on a daily basis and must interact well with persons from diverse backgrounds while providing good customer service. Additional Information University Benefit Highlights: - Insurance benefits, including health, dental, vision, and life - Retirement and supplemental retirement planning options - Tuition waiver benefits available to staff as well as their eligible dependents - Paid holiday/administrative closures during Thanksgiving and Winter Breaks - Paid benefit time Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: ************************************** Salary Rate / Pay Rate $19.73 - $20.38 per hour Required Qualifications 1. High school graduation or equivalent. 2. Two (2) years (24 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Preferred Qualifications 1. Computer proficiency including Microsoft Office software (Word, Excel, PowerPoint, Outlook), knowledge of Internet, email and electronic calendars, and ability to keyboard accurately. 2. Excellent organizational, communication, written, verbal, and time management skills. 3. Ability to multitask, display attention to detail, and work independently. Work Hours Monday through Friday, 8am to 4:30pm Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Remain at a workstation for extended periods 2. Move about in various locations across campus as needed to complete day-to-day work. 3. Effectively communicate on a daily basis. Proposed Starting Date February 2026 Optional Applicant Documents Transcripts - See Special Instructions section for additional options Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Fax: ************, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Mackenzie Chapman Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/16/2026 03:05 PM CST Application Closes: 01/30/2026 11:55 PM CST Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Office Manager for Gift and Record Services Opened01/16/2026 Closes01/30/2026 DepartmentAdvancement & Foundation Operations University Advancement is seeking an Office Manager for Gift and Record Services. The primary responsibility is to serve as the cash desk and communicator for gift processing. At the cash desk this includes mail, deposits, scanning, and letter production. As a point of communication this includes answering the main phone line, owning group inboxes, and related information sharing. Current Opportunities Office Manager for Gift and Record Services Opened01/16/2026 Closes01/30/2026 DepartmentAdvancement & Foundation Operations University Advancement is seeking an Office Manager for Gift and Record Services. The primary responsibility is to serve as the cash desk and communicator for gift processing. At the cash desk this includes mail, deposits, scanning, and letter production. As a point of communication this includes answering the main phone line, owning group inboxes, and related information sharing.
    $19.7-20.4 hourly Easy Apply 5d ago

Learn more about service manager jobs

How much does a service manager earn in Champaign, IL?

The average service manager in Champaign, IL earns between $45,000 and $116,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Champaign, IL

$72,000

What are the biggest employers of Service Managers in Champaign, IL?

The biggest employers of Service Managers in Champaign, IL are:
  1. Fred Smith Plumbing & Heating
  2. Hoveln Heating and Cooling, Inc.
  3. Texas Roadhouse
  4. Interstate Batteries
  5. Interstate
  6. Fairstead ESC
  7. Fairstead ESC LLC
  8. Interestate Batteries
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